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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 46
Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Instruments and Controls . . . . . . 114
Lighting . . . . . . . . . . . . . . . . . . . . . . . 164
Infotainment System . . . . . . . . . . 174
Climate Controls . . . . . . . . . . . . . . 175
Driving and Operating . . . . . . . . . 183
Vehicle Care . . . . . . . . . . . . . . . . . . 281
Service and Maintenance . . . . . 377
Technical Data . . . . . . . . . . . . . . . . 392
Customer Information . . . . . . . . . 396
Reporting Safety Defects . . . . . . 406
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 410
Connected Services . . . . . . . . . . . 418
Index . . . . . . . . . . . . . . . . . . . . 421
2Introduction
Introduction
The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, GMC, the GMC Truck Emblem, YUKON, and DENALI are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute the name “General Motors of Canada Company” for GMC wherever it appears in this manual.
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owner’s manual.
Refer to the purchase documentation relating to your specific vehicle to confirm the features.
Keep this manual in the vehicle for quick reference.
Canadian Vehicle Owners
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Litho in U.S.A. |
© 2019 General Motors LLC. All Rights Reserved. |
Part No. 84367243 B Second Printing |
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
{Warning
Warning indicates a hazard that could result in injury or death.
Caution
Caution indicates a hazard that could result in property or vehicle damage.
A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”
Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : Shown when the owner’s manual has additional instructions or information.
* : Shown when the service manual has additional instructions or information.
0 : Shown when there is more information on another page — “see page.”
4Introduction
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS) $ : Brake System Warning Light
9: Dispose of Used Components Properly
P: Do Not Apply High Pressure Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[: Forward Collision Alert
R: Fuse Block Cover Lock
Location
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
* : Malfunction Indicator Lamp
: : Oil Pressure
X: Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7: Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure
V: Vehicle Ahead Indicator
Introduction 5
Instrument Panel Overview
6Introduction
1.Air Vents 0 180.
2.Head-Up Display (HUD) 0 147
(If Equipped).
3.g Traction Control/Electronic Stability Control 0 226.
j Power Assist Steps 0 32 (If
Equipped).
XPark Assist Button (If Equipped). See Assistance Systems for Parking or Backing 0 242.
ALane Keep Assist (LKA)
0251 (If Equipped).
0Pedal Adjust Switch (If Equipped). See Adjustable Throttle and Brake Pedal
0201.
4.Turn Signal Lever. See Turn and Lane-Change Signals
0169.
Windshield Wiper/Washer 0 116.
5.Favorite Switches (Out of View). See “Steering Wheel Controls” in the infotainment manual.
Volume Switches (Out of View). See “Steering Wheel Controls” in the infotainment manual.
6.Hazard Warning Flashers 0 168.
7.Instrument Cluster 0 126.
8.Shift Lever. See Automatic Transmission 0 213.
Tow/Haul Selector Button. See
Tow/Haul Mode 0 218.
Range Selection Mode (If Equipped). See Manual Mode
0 216.
9.Light Sensor. See Automatic Headlamp System 0 167.
10.Infotainment 0 174.
11.Dual Automatic Climate Control System 0 175.
12.Heated and Ventilated Front Seats 0 54 (If Equipped).
13.Rear Climate Control Buttons. See Rear Climate Control System 0 179.
14.Ignition Positions (Keyless Access) 0 202 or
Ignition Positions (Key Access) 0 204.
15.Steering Wheel Controls. See the infotainment manual.
16.Horn 0 116.
17.Steering Wheel Adjustment 0 115.
18.Hood Release. See Hood
0 284.
19.Cruise Control 0 230.
Adaptive Cruise Control 0 232
(If Equipped).
Forward Collision Alert (FCA) System 0 245 (If Equipped).
Heated Steering Wheel 0 116
(If Equipped).
20.Trailer Brake Control Panel (If Equipped). See Towing Equipment 0 270.
Introduction 7
21.Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp (Check Engine Light) 0 136.
22.Automatic Transfer Case Knob (If Equipped). See Four-Wheel Drive 0 219.
23.Parking Brake 0 225.
24.Exterior Lamp Controls 0 164.
Fog Lamps 0 169 (If Equipped).
25.Instrument Panel Illumination Control 0 170.
8Introduction
2 NOTES
Keys, Doors, and Windows 9
Keys, Doors, and
Windows
Keys and Locks
Keys (Keyless Access) . . . . . . . . . . 9
Keys (Key Access) . . . . . . . . . . . . 10
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE)
System Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 16
Remote Vehicle Start . . . . . . . . . . 23
Door Locks . . . . . . . . . . . . . . . . . . . . 24
Power Door Locks . . . . . . . . . . . . . 25
Delayed Locking . . . . . . . . . . . . . . . 25
Automatic Door Locks . . . . . . . . . 25
Lockout Protection . . . . . . . . . . . . . 26
Safety Locks . . . . . . . . . . . . . . . . . . . 26
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Assist Steps . . . . . . . . . . . . 32
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 33
Vehicle Alarm System . . . . . . . . . 33
Steering Column Lock . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . 36
Immobilizer Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 36
Immobilizer Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 36
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 37
Power Mirrors . . . . . . . . . . . . . . . . . . 38
Folding Mirrors . . . . . . . . . . . . . . . . . 38
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Automatic Dimming Mirror . . . . . 39
Blind Spot Mirrors . . . . . . . . . . . . . . 39
Reverse Tilt Mirrors . . . . . . . . . . . . 40
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 41
Manual Rearview Mirror . . . . . . . . 41
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 41
Child-View Mirror . . . . . . . . . . . . . . 41
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 41
Power Windows . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 43
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 44
Keys and Locks
Keys (Keyless Access)
{Warning
Leaving children in a vehicle with an ignition key or Remote Keyless Entry (RKE) transmitter is dangerous and children or others could be seriously injured or killed. They could operate the power window or other controls or make the vehicle move. The windows will function with the key in the ignition or with the RKE transmitter in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key or an RKE transmitter.
10 Keys, Doors, and Windows
If the vehicle has the Keyless Access system, there is a key in the transmitter.
The key, inside the Remote Keyless Entry (RKE) transmitter, can be used for all locks.
To remove the key, press the button on the side of the RKE transmitter near the bottom, and pull the key out. Never pull the key out without pressing the button.
See your dealer if a replacement key or additional key is needed.
If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush
or pick.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 410.
If locked out of the vehicle, see
Roadside Assistance Program 0 400.
If equipped with memory seats, RKE transmitters 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 51.
Keys (Key Access)
{Warning
Leaving children in a vehicle with an ignition key or Remote Keyless Entry (RKE) transmitter is dangerous and children or others could be seriously injured or killed. They could operate the power window or other controls or make the vehicle move. The windows will function with the key in the ignition or with the RKE transmitter in the vehicle, and
(Continued)
Keys, Doors, and Windows 11
Warning (Continued)
children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key or an RKE transmitter.
{Warning
If the key is unintentionally rotated while the vehicle is running, the ignition could be
(Continued)
Warning (Continued)
moved out of the RUN position. This could be caused by heavy items hanging from the key ring, or by large or long items attached to the key ring that could be contacted by the driver or steering wheel. If the ignition moves out of the RUN position, the engine will shut off, braking and steering power assist may be impacted, and airbags may not deploy. To reduce the risk of unintentional rotation of the ignition key, do not change the way the ignition key and Remote Keyless Entry (RKE) transmitter, if equipped, are connected to the provided key rings.
The ignition key and key rings, and RKE transmitter, if equipped, are designed to work together as a system to reduce the risk of unintentionally moving the key out of the RUN position. The ignition key has a small hole to allow
attachment of the provided key ring. It is important that any replacement ignition keys have a small hole. See your dealer if a replacement key is required.
The combination and size of the rings that came with your keys were specifically selected for your vehicle. The rings are connected to the key like two links of a chain to reduce the risk of unintentionally moving the key out of the RUN position. Do not add any additional items to the ring attached to the ignition key. Attach additional items only to the second ring, and limit added items to a few essential keys or small, light items no larger than an RKE transmitter.
12 Keys, Doors, and Windows
Interference from radio-frequency identification (RFID) tags may prevent the key from starting the vehicle. Keep RFID tags away from the key when starting the vehicle.
The key can be used for the ignition, and all locks.
If equipped with memory seats, keys 1 and 2 are linked to seating positions of memory 1 or 2. See
Memory Seats 0 51.
Programming Keys to the Vehicle
Follow these procedures to program up to eight keys to the vehicle.
Programming with Two
Recognized Keys (Key
Vehicles Only)
To program a new key:
1.Insert the original, already programmed key in the ignition and turn the ignition on without starting the engine.
2.Turn the ignition off and remove the key.
3.Quickly, within five seconds, insert the second original already programmed key in the ignition and turn the ignition on without starting the engine.
4.Turn the ignition off and remove the key.
5.Insert the new key to be programmed, and within
five seconds, turn the ignition on without starting the engine.
The security light will turn off once the key has been programmed.
6.Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your dealer to have a new key made.
Programming without Recognized Keys (Key Vehicles Only)
Program a new key to the vehicle when a recognized key is not available. Canadian regulations require that Canadian owners see their dealer.
Keys, Doors, and Windows 13
If two currently recognized keys are not available, follow this procedure to program the first key.
This procedure will take approximately 30 minutes to complete for the first key. The vehicle must be off and all of the keys must be with you.
1.Insert the new vehicle key into the ignition.
2.Turn the ignition on without starting the engine. The security light will come on.
3.Wait 10 minutes until the security light turns off.
4.Turn the ignition off.
5.Repeat Steps 2–4 two more times. After the third time, turn the ignition on; the key is learned and all previously known keys will no longer work with the vehicle.
6.To learn the second key, turn the ignition off, insert the second key to be learned, and turn the ignition on without starting the engine.
After the two keys are learned, remaining keys can be learned by following the procedure in “Programming with Two Recognized Keys (Key Vehicles Only).”
See your dealer if a replacement key or additional key is needed.
If locked out of the vehicle, see
Roadside Assistance Program 0 400.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 410.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0 405.
If there is a decrease in the Remote Keyless Entry (RKE) operating range:
.Check the distance. The transmitter may be too far from the vehicle.
.Check the location. Other vehicles or objects may be blocking the signal.
.Check the transmitter's battery. See “Battery Replacement” later in this section.
.If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may work up to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 13.
14 Keys, Doors, and Windows
/ : Press and release Q, then immediately press and hold / until the turn signal lamps flash or for at least four seconds. The engine may be started from outside the vehicle using the RKE transmitter. See
Remote Vehicle Start 0 23.
Q : Press to lock all doors.
If enabled, the turn signal lamps flash once to indicate locking has occurred. If enabled, the horn chirps
when Q is pressed again within three seconds. See Vehicle Personalization 0 152.
Pressing Q arms the alarm system. See Vehicle Alarm System 0 33.
If equipped with auto mirror folding, pressing and holding Q for
one second will fold the mirrors, if enabled. See Vehicle Personalization 0 152.
K : Press once to unlock the driver door. If K is pressed again within three seconds, all remaining doors unlock. The interior lamps may come on and stay on for 20 seconds or until the ignition is turned on.
If enabled, the turn signal lamps flash twice to indicate unlocking has occurred. If enabled, the exterior lamps may turn on. See Vehicle Personalization 0 152.
Pressing K on the RKE transmitter disarms the alarm system. See
Vehicle Alarm System 0 33.
If equipped with auto mirror folding, pressing and holding K for
one second will unfold the mirrors, if enabled. See Vehicle Personalization 0 152.
Press and hold K until the windows fully open, if remote window operation is enabled. See Vehicle Personalization 0 152.
b : Press twice to open or close the liftgate. Press once to stop the liftgate from moving.
c : Press twice to open the liftglass.
7 : Press and release to initiate the vehicle locator. The turn signal lamps flash and the horn sounds three times.
Press and hold 7 for more than three seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off
Keys, Doors, and Windows 15
when the ignition is turned on or 7 is pressed again. The ignition must be off for the panic alarm to work.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to this vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. Each vehicle can have up to
eight transmitters programmed to it. See your dealer for transmitter programming.
Battery Replacement
Replace the battery in the transmitter soon if the Driver Information Center displays REPLACE BATTERY IN REMOTE KEY.
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
To replace the battery:
1.Separate and remove the back cover of the transmitter with a flat, thin object, such as a coin.
2.Press and slide the battery down toward the pocket of the transmitter in the direction of the key ring. Do not use a metal object
3.Remove the battery.
4.Insert the new battery, positive side facing up. Replace with a CR2032 or equivalent battery.
5.Push together the transmitter back cover top side first, and then the bottom toward the key ring.
16 Keys, Doors, and Windows
Remote Keyless Entry
(RKE) System Operation
(Keyless Access)
The Keyless Access system allows for vehicle entry when the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft). See “Keyless Access Operation” later in this section.
The RKE transmitter functions may work up to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 13.
Q : Press to lock all doors.
If enabled, the turn signal lamps flash once on the second press to indicate locking has occurred.
If enabled, the horn chirps when Q is pressed again within
three seconds. See Vehicle Personalization 0 152.
If the driver door is open when Q is pressed and Unlocked Door Anti-Lockout is enabled, all doors will lock and then the driver door will
immediately unlock. See Vehicle Personalization 0 152. If the passenger door is open when Q is pressed, all doors lock.
Pressing Q arms the alarm system. See Vehicle Alarm System 0 33.
K : Press once to unlock only the driver door. If K is pressed again within three seconds, all remaining doors unlock. The interior lamps may come on and stay on for
20 seconds or until the ignition is turned on.
If enabled, the turn signal lamps flash twice to indicate unlocking has occurred. If enabled, the exterior lamps may turn on. See Vehicle Personalization 0 152.
Pressing K on the RKE transmitter disarms the alarm system. See
Vehicle Alarm System 0 33.
Keys, Doors, and Windows 17
Press and hold K until the windows fully open, if remote window operation is enabled. See Vehicle Personalization 0 152.
b : Press twice to open or close the liftgate. Press once to stop the liftgate from moving.
c : Press twice to open the liftglass.
7 : Press and release to initiate vehicle locate. The turn signal lamps flash and the horn sounds three times.
Press and hold 7 for more than three seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is turned on or 7 is pressed again. The ignition must be off for the panic alarm to work.
/ : Press and release Q, then immediately press and hold / until the turn signal lamps flash or for at
least four seconds. The engine may be started from outside the vehicle using the RKE transmitter. See
Remote Vehicle Start 0 23.
Keyless Access Operation
The Keyless Access system allows for doors and the liftgate to be accessed without pressing the RKE transmitter button. The RKE transmitter must be within 1 m (3 ft) of the liftgate or door being opened. If the vehicle has this feature, there will be a button on the outside door handles.
Keyless Access can be programmed to unlock all doors on the first lock/unlock press from the driver door. Keyless access can also be turned off. See Vehicle Personalization 0 152.
If equipped with memory seats, RKE transmitters 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 51.
Keyless Unlocking/Locking from the Driver Door
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the door handle, pressing the lock/unlock button on the driver door handle will unlock the driver door.
If the lock/unlock button is pressed again within five seconds, all passenger doors and the liftgate will unlock.
Driver Side Shown, Passenger
Side Similar
18 Keys, Doors, and Windows
Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.It has been more than
five seconds since the first lock/ unlock button press.
.Two lock/unlock button presses were used to unlock all doors.
.Any vehicle door has been opened and all doors are now closed.
Keyless Unlocking/Locking from the Passenger Doors
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the door handle, pressing the lock/unlock button on a passenger door handle will unlock all doors. Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.The lock/unlock button was used to unlock all doors.
.Any vehicle door has been opened and all doors are now closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the exterior door handles and liftgate can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the RKE transmitter at the same time for approximately three seconds. The turn signal lamps will flash four times quickly to indicate access is disabled. Using any exterior handle to unlock the doors or open the liftgate will cause the turn signal lamps to flash four times quickly, indicating access is disabled. If disabled, disarm the alarm system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the RKE transmitter at the same time for approximately three seconds. The turn signal lamps will flash twice quickly to indicate access is enabled. Enabling and disabling may also be
configured from the personalization menu. See “Passive Door Unlock” under Vehicle Personalization
0 152.
Passive Locking
If equipped with Keyless Access, this feature will lock the vehicle several seconds after all doors are closed, if the vehicle is off and at least one RKE transmitter has been removed from the interior, or none remain in the interior.
If other electronic devices interfere with the RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may lock with the RKE transmitter inside the vehicle. Do not leave the RKE transmitter in an unattended vehicle.
To customize the doors to automatically lock when exiting the vehicle, see “Remote Lock, Unlock, Start” under Vehicle Personalization 0 152.
Keys, Doors, and Windows 19
Temporary Disable of Passive
Locking
Temporarily disable passive locking by pressing and holding K on the interior door switch with a door open for at least four seconds, or until three chimes are heard. Passive locking will then remain disabled until Q on the interior door is pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and an RKE transmitter is left in the vehicle, the horn will chirp three times after all doors are closed. To turn on or off see Vehicle Personalization 0 152.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for RKE transmitters inside. If an RKE transmitter is not detected, the Driver Information Center (DIC) will display NO REMOTE DETECTED and the horn will chirp three times.
This occurs only once each time the vehicle is driven. To turn on or off see Vehicle Personalization 0 152.
Keyless Liftgate Opening
Press the touch pad on the underside of the liftgate handle to open the liftgate when all doors are unlocked, or when the transmitter is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open the liftglass when all doors are unlocked, or when the transmitter is within 1 m (3 ft).
See Liftgate 0 27.
Key Access
To access a vehicle with a weak transmitter battery, see Door Locks
0 24.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and
programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen transmitters no longer work. Each vehicle can have up to eight transmitters matched
to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to the vehicle when there are two recognized transmitters.
To program, the vehicle must be off and all transmitters, both currently recognized and new, must be
with you.
1.Remove the key from the recognized transmitter.
2.Place the two recognized transmitters in the cupholder or on the passenger seat.
3.Insert the vehicle key into the key lock cylinder on the driver door handle. Then turn the key counterclockwise, to the unlock position, five times within
10 seconds.
20 Keys, Doors, and Windows
The DIC displays READY FOR REMOTE #2, 3, 4, ETC.
4.Place the new transmitter in the transmitter pocket/insert.
Open the center console storage area and the storage tray. The transmitter pocket/ insert is in front of the storage area next to the center console storage area between the driver and front passenger seats.
5.Press ENGINE START/STOP. When the transmitter is learned, the DIC display will show that it is ready to program the next transmitter.
6.Remove the transmitter from the transmitter pocket and press K or Q on the transmitter.
To program additional transmitters, repeat Steps 4–6.
When all additional transmitters are programmed, press and hold ENGINE START/STOP for approximately 12 seconds to exit programming mode.
7.Return the key back into the transmitter.
Programming without Recognized Transmitters
If two currently recognized transmitters are not available, follow this procedure to program up to eight transmitters. This feature is not available in Canada. This procedure will take approximately
30 minutes to complete. The vehicle must be off and all transmitters to be programmed must be with you.
1.Remove the vehicle key from the transmitter.
2.Insert the vehicle key into the key lock cylinder on the driver door handle; then turn the key counterclockwise, to the unlock position, five times within
10 seconds.
The DIC displays REMOTE LEARN PENDING, PLEASE WAIT.
3.Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO LEARN, then press ENGINE START/STOP.
The DIC will again display REMOTE LEARN PENDING, PLEASE WAIT.
4.Repeat Step 3 two additional times. After the third time all previously known transmitters will no longer work with the
Keys, Doors, and Windows 21
vehicle. Remaining transmitters can be relearned during the next steps.
The DIC should now display READY FOR REMOTE # 1.
5.Place the new transmitter in the transmitter pocket/insert.
Open the center console storage area and the storage tray. The transmitter pocket/ insert is in front of the storage area next to the center console storage area between the driver and front passenger seats.
6.Press ENGINE START/STOP. When the transmitter is learned, the DIC display will show that it is ready to program the next transmitter.
7.Remove the transmitter from the transmitter pocket/insert and press K or Q on the transmitter.
To program additional transmitters, repeat Steps 5–7.
When all additional transmitters are programmed, press and hold ENGINE START/STOP for approximately 12 seconds to exit programming mode.
8.Return the key back into the transmitter.
Starting the Vehicle with a Low Transmitter Battery
If the transmitter battery is weak or if there is interference with the signal, the DIC may display NO REMOTE DETECTED or NO REMOTE KEY WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN START YOUR VEHICLE when starting the vehicle.
To start the vehicle:
1.Open the center console storage area and the storage tray.
2.Place the transmitter in the transmitter pocket/insert.
3.With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE START/STOP.
Replace the transmitter battery as soon as possible.
22 Keys, Doors, and Windows
Battery Replacement
Replace the battery in the transmitter soon if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
To replace the battery:
1.Press the button on the side of the RKE transmitter and pull the key out. Never pull the key out without pressing the button.
2.With the key removed, insert a flat, thin object in the center of the transmitter to separate and remove the back cover.
3.Lift the battery with a flat object.
4.Remove the battery.
5.Insert the new battery, positive side toward the back cover. Replace with a CR2032 or equivalent battery.
6.Push together the transmitter.
7.Reinsert the key.
Keys, Doors, and Windows 23
Remote Vehicle Start
The climate control system will come on when the vehicle is started remotely depending on the outside temperature.
The rear defog and heated and ventilated seats may also come on. See Heated and Ventilated Front Seats 0 54 and
Vehicle Personalization 0 152.
Laws in some communities may restrict the use of remote starters. Check local regulations for any requirements on remote starting of vehicles.
Do not use remote start if the vehicle is low on fuel. The vehicle could run out of fuel.
The vehicle cannot be remote started if:
.The vehicle is not off.
.The key is in the ignition (Key Access) or the RKE transmitter is in the vehicle (Keyless Access).
.The hood is not closed.
.There is an emission control system malfunction and the malfunction indicator lamp is on.
The engine will turn off during a remote vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The RKE transmitter range may be reduced while the vehicle is running.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 13 or
Vehicle Personalization 0 152.
Starting the Engine Using Remote
Start
1.Press and release Q.
2.Immediately press and hold / until the turn signal lamps flash or for at least four seconds.
When the vehicle starts, the parking lamps will turn on. The doors will be locked and the climate control system may come on.
The engine will continue to run for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute time extension.
Turn the ignition on to operate the vehicle.
Extending Engine Run Time
The engine run time can be extended by 15 minutes, for a total of 30 minutes, if during the first
15 minutes Steps 1 and 2 are repeated while the engine is still running. An extension can be requested, 30 seconds after starting.
A maximum of two remote starts, or a single start with an extension, is allowed between ignition cycles.
The vehicle's ignition must be turned on and then back off to use remote start again.
24 Keys, Doors, and Windows
Canceling a Remote Start
To cancel a remote start, do one of the following:
.Press and hold / until the parking lamps turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all
(Continued)
Warning (Continued)
passengers should wear seat belts properly and the doors should be locked whenever the vehicle is driven.
.Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
.Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To lock or unlock the doors from outside the vehicle:
.Press Q or K on the Remote Keyless Entry (RKE) transmitter.
.Use the key in the driver door.
To lock or unlock the doors from inside the vehicle:
.Press Q or K on the power door lock switch.
.Pushing down the manual lock knob on the driver door will lock all doors. Pushing down the manual lock knob on a passenger door will lock only that door.
.Pulling an interior door handle will unlock the door. Pulling the door handle again unlatches it.
Keyless Access
If equipped, the RKE transmitter must be within 1 m (3 ft) of the liftgate or door being opened. Press the button on the door handle to open. See “Keyless Access Operation” in Remote Keyless Entry (RKE) System Operation (Key Access) 0 13 or
Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 16.
Keys, Doors, and Windows 25
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free-turning door lock feature prevents the lock from being forced open. To reset the lock, turn it to the vertical position with the correct key fully inserted. Remove the key and insert it again. If this does not reset the lock, turn the key halfway around in the cylinder and repeat the reset procedure.
Power Door Locks
Press Q or K on the Remote Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation (Key Access) 0 13 or
Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 16.
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors until five seconds after all doors are closed.
Delayed locking can only be turned on when the Unlocked Door Anti-Lockout feature has been turned off.
When Q is pressed on the power door lock switch while the door is open, a chime will sound three times indicating delayed locking is active.
The doors will lock automatically five seconds after all doors are closed. If a door is reopened before that time, the five-second timer will reset when all doors are closed again.
Press Q on the door lock switch
again or press Q on the RKE transmitter to lock the doors immediately.
This feature can be programmed. See “Delayed Door Lock” under
Vehicle Personalization 0 152.
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park).
If a vehicle door is unlocked, and then opened and closed, the doors will lock either when your foot is
26 Keys, Doors, and Windows
removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors:
.Press K on the power door lock switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. See Vehicle Personalization 0 152.
Lockout Protection
Key Access : When locking is requested with the driver door open and the key in the ignition, all the doors will lock and then the driver door will unlock.
This can be manually overridden by pressing and holding Q on the power door lock switch.
Keyless Access : When locking is requested with the driver door open and the vehicle is on or in ACC/ ACCESSORY, all the doors will lock and then the driver door will unlock.
If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for RKE transmitters inside. If an RKE transmitter is detected and the number of RKE transmitters inside has not reduced, the driver door will unlock and the horn will sound three times.
This can be manually overridden by pressing and holding Q on the power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is turned on and the vehicle is off, the driver door is open, and locking is requested, all the doors will lock and the driver door will remain open. The Unlocked Door Anti-Lockout feature can be turned on or off. See
Vehicle Personalization 0 152.
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Press { to activate the safety locks on the rear doors. The indicator light comes on when activated.
Press { again to deactivate the safety locks.
Keys, Doors, and Windows 27
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or
liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
If the vehicle must be driven with the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under the instrument panel.
(Continued)
Warning (Continued)
.Adjust the climate control system to a setting that brings in only outside air and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.
.If the vehicle is equipped with a power liftgate, disable the power liftgate function.
See Engine Exhaust 0 212.
Caution
To avoid damage to the liftgate or liftgate glass, make sure the area above and behind the liftgate is clear before opening it.
Manual Liftgate
To open the liftgate, press K on the
power door lock switch or press K on the RKE transmitter twice to unlock all doors. Press the touch pad (1) on the underside of the liftgate handle and lift up.
Press the button (2) above the license plate to open the liftglass,
or press c twice quickly on the RKE transmitter. Do not leave the liftglass open when raising the liftgate.
28 Keys, Doors, and Windows
There will be a delay in the release of the liftglass if there is an attempt to open it while the rear wiper is in motion.
Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This will cause the liftgate to be unlatched.
The liftgate can be opened when locked if the RKE transmitter is within 1 m (3 ft) of the touch pad. See Remote Keyless Entry (RKE) System Operation (Key Access) 0 13 or
Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 16.
The liftgate has an electric latch.
If the battery is disconnected or has low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged.
Power Liftgate Operation
{Warning
You or others could be injured if caught in the path of the power liftgate. Make sure there is no one in the way of the liftgate as it is opening and closing.
Caution
Driving with an open and unsecured liftgate may result in damage to the power liftgate components.
If equipped, the power liftgate switch is on the overhead console. The vehicle must be in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that can be set from 3/4 to fully open. Use to prevent the liftgate from opening into overhead obstructions such as a garage door or roof-mounted cargo. The liftgate can be opened manually all the way.
OFF : Opens manually only.
To power open or close the liftgate, select MAX or 3/4 mode and then:
Keys, Doors, and Windows 29
.Press b twice quickly on the RKE transmitter until the liftgate moves.
.Press 8on the overhead console. The driver door must be unlocked or locked without the security armed.
.Press the touch pad on the underside of the liftgate handle after unlocking all doors.
If equipped with Keyless Access, a locked vehicle can be opened if the RKE transmitter is within
1 m (3 ft) of the touch pad.
.Press lon the bottom edge of the liftgate next to the latch to close.
Press any liftgate button, the touch pad, or b on the RKE transmitter while the liftgate is moving to stop it. Pressing any liftgate button or pressing b twice quickly on the RKE transmitter restarts the operation in the reverse direction. Pressing the touch pad on the liftgate handle will restart the motion, but only in the opening direction.
Caution
Manually forcing the liftgate to open or close during a power cycle can damage the vehicle. Allow the power cycle to complete.
The power liftgate may be temporarily disabled in extremely low temperatures, or after repeated power cycling over a short period of
time. If this occurs, the liftgate can still be operated manually. Select OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is in progress, the liftgate will continue to completion. If the vehicle is accelerated before the liftgate has completed moving, the liftgate may stop or reverse direction. Check for Driver Information Center (DIC) messages and make sure the liftgate is closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes after a power opening cycle, it indicates that the system is reacting to excess weight on the liftgate or a possible support strut failure. Remove any excess weight. A repetitive chime will sound while the falling liftgate detection feature is operating. If the liftgate continues to automatically close after opening, see your dealer for service before using the power liftgate.
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