Genie INTELLIG 1000 User Manual

Name: Genie INTELLIG 1000
Brand: Genie
SKU: 945600
Rating: 4 (1 reviews)

4 (1)

Includes INTELLICODE

2 Remote Control. Safe-T-Beam

System must be installed to close door.

For use only with residential sectional or one piece overhead garage doors.

Homelink

and Car2U

compatible.

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece

or sectional door.

SAVE THIS MANUAL FOR FUTURE REFERENCE.

INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER

IntelliG

™

1000

Model 3024 and 3024H

GARAGE DOOR OPENER

OPERATION AND MAINTENANCE MANUAL

SAFETY INFORMATION

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

CONVENTIONS USED IN THESE INSTRUCTIONS

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving

objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading

the information in this manual. If you have questions or do not understand the information presented, call your nearest trained

door system technician or visit our website.

The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different

levels of hazard and special instructions.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION"

DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.

WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.

CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.

The word NOTE is used to indicate important steps to be followed or important considerations.

Potential Hazard Effect Prevention

WARNING

Could result in

Death or Serious

Injury

Keep people clear of opening while Door is moving.

Do NOT allow children to play with the Door Opener.

Do NOT operate a Door that jams or one that has a broken

spring.

WARNING

Could result in

Death or Serious

Injury

Turn OFF power before removing opener cover.

When replacing cover, make sure wires are NOT pinched or

near moving parts.

Opener must be fully grounded.

WARNING

Could result in

Death or Serious

Injury

Do NOT try to remove, install, repair or adjust springs or

anything to which door spring parts are fastened, such as,

wood blocks, steel brackets, cables or other like items.

Installations, repairs and adjustments must be done by

a trained door system technician using proper tools and

instructions.

OVERVIEW OF POTENTIAL HAZARDS

READ THIS SAFETY INFORMATION

SAFETY FEATURES

Safe-T-Beam® (STB) Non-Contact Reversing System

Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything

passes through the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code

if an operational problem exists.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door within two seconds of contact with an object.

Automatic ForceGuard™ Control

Automatically sets the force required to fully open and close the door for maximum safety.

Watch Dog™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a

closing door if a problem is detected.

Manual Emergency Release

Manually releases door from door opener. Used during a power failure or other emergency to allow manual

opening and closing of door.

SmartSet™ Electronic Programming

Easily adjust the programming to reduce opening speed to a desired rate, vary limits and force, and program new

remotes.

Automatic Lighting System

Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when

door is activated and automatically turns OFF 4 minutes later.

Integrated Motion Detection (Not available on all models)

Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is

detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.

INTELLICODE® 2 Access Security System

A new generation superior encryption system that enhances the security of the door opener by continuously

changing the access code each time the remote is used. The door opener responds to each new code only once.

An access code copied from a working system and tried again will not control the door opener.

OPENER FEATURES

Wall Console, Series III

Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™,

and Independent Light Control buttons.

and Car2U® compatible. Refer to the programming instructions on page 10 and then

follow the HomeLink® or Car2U® instructions in your car owner’s manual.

TABLE OF CONTENTS

Section ....................................................................................Page

Safety Information ....................................................................................................2

Opener Features & Safety Features ................................................................... 3

Table of Contents .......................................................................................................4

Installation

Important Installation Instructions ........................................................5

1 Programming Limits & Force .............................................................6-7

Contact Reverse Test ........................................................................................... 8

2 Program IntelliCode® 2 Remote to Powerhead ............................9

Programming HomeLink®, Car2U®, IntelliCode® 1 remotes or wireless

keypads ................................................................................................................10

Reference

3 Typical Installed Illustrations ................................................................ 11-13

Powerhead & Rail Assembled View ............................................................11

Typical Sectional Door Installation ............................................................12

Typical One Piece Door Installation ...........................................................13

4 Overview of Powerhead Controls ..............................................................14

5 Overview of Remotes and Options ......................................................15-16

Lost or Stolen Remote - Clearing Memory .................................................. 15

IntelliCode® Features ........................................................................................16

Previously Installed Openers ..........................................................................16

6 Maintenance & Troubleshooting ......................................................... 17-26

Important Safety Instructions ........................................................................17

Routine Monthly Maintenance .....................................................................18

Door Balance (Spring Tension) ......................................................................18

Safe-T-Beam® System Check ..........................................................................18

Contact Reverse Test .........................................................................................18

Change Light Bulbs ...........................................................................................19

Motion Detector - Overview ........................................................................... 19

Reset - Open/Close Travel Limit .....................................................................19

Carriage Engage/Disengage ..........................................................................19

Wall Console - Overview ..................................................................................20

Optional Dual Wall Console - Installation .................................................20

Remote Battery Replacement ........................................................................21

Speed Adjustment Guide .................................................................................22

Force Adjustment Guide ..................................................................................23

Troubleshooting Guide - Operation ..................................................... 24-25

Troubleshooting Guide - Powerhead LEDs ................................................25

Reference - Wiring Diagram ..........................................................................26

Warranty ......................................................................................................................27

OPENER MUST BE INSTALLED WITH THE INCLUDED

WALL CONSOLE.

Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE

INSTALLED TO CLOSE DOOR.

Begin here after the opener's physical assembly

and installation has been completed.

There are no assembly or installation steps included in this manual. Contact

your Genie® Professional Dealer for an installation poster, if required, or visit

www.geniecompany.com to download a PDF file.

The following mechanical assembly tasks must be completed before continuing.

 Powerhead and rail are bolted to each other (An illustration is shown on page 11)

Example illustrations of the following items are shown on pages 12 and 13

 Rail end is attached to a header bracket which is attached to the garage door header

 Powerhead is attached to a support frame suspended from the ceiling or ceiling joists

 Both pieces of door arms are assembled and are attached to the garage door

 Safe-T-Beam® sensors installed and wired

 Wall console installed and wired (Shown on page 20)

 Carriage is engaged to the chain or belt drive (An illustration is shown on page 11)

 Powerhead is plugged into an approved power outlet

Begin programming by setting Limits (see next page.)

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING: To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL SAFETY, INSTALLATION

AND OPERATION INSTRUCTIONS. (If you have

questions or do not understand an instruction, call

The Genie Company.)

2. Install only on a properly balanced sectional or

one piece garage door. An improperly balanced

door could cause severe injury. Have a trained door

system technician make repairs or adjustments to

cables, spring assemblies, and other hardware before

installing the opener.

3. Remove all ropes and remove or make inoperative all

locks connected to the garage door before installing

opener.

4. Where possible, install the door opener 7 feet or

more above the floor. For products having an

emergency release, mount the emergency release 6

feet above the floor.

5. Do NOT connect the opener to source of power until

instructed to do so.

6. Locate the wall console:

• Within sight of the garage door,

• At minimum height of 5 feet so small children

are not able to reach it, and

• Away from all moving parts of the door.

7. Install the Entrapment WARNING Label next to the

wall console in a prominent location.

8. After installing the opener, the door must reverse

within 2 seconds when it contacts a 1-1/2 inch high

object (or a 2 x 4 board laid flat) on the floor.

INFRARED PROTECTION FUNCTION

1. When garage door is opening, its movement will not be influenced if the Safe-T-Beam® is

obstructed.

2. If the Safe-T-Beam® is obstructed before the garage door fully closes, the door will not close.

3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage

door will stop its downward travel and reverse automatically to its fully opened position.

4. Remove Safe-T-Beam® obstruction.

5. If the Safe-T-Beam® System fails, loses power, or is installed improperly, press and hold the wall

console "open/close" button until the door reaches its fully closed position. If you release the

"open/close" button on the wall console during the closing movement the door will reverse

automatically to its fully opened position.

A PDF VERSION INSTALLATION POSTER IS AVAILABLE AT WWW.GENIECOMPANY.COM

OR CALL 1-800-35-GENIE TO OBTAIN AN EMAIL PDF FILE

WARNING

• Make sure doorway is in view and clear of obstacles

and people to avoid injury or damage to property.

• DO NOT operate this unit from wall console before

LIMITS and FORCE are set. Severe damage to the

opener can occur.

• The bullet MUST be engaged to carriage BEFORE

setting limits. See Installation Poster (if provided) or

refer to pages 11 and 19.

NOTE: If bullet has NOT been engaged to

the carriage, do so now.

PROGRAM

SET

—

SETTING & TESTING LIMITS AND FORCE

The OPEN (UP) and CLOSE (DOWN) Door Limit positions are controlled by making

adjustments using the panel located on the bottom of the powerhead. Begin with

Step 1 and continue through Step 10. Door Force is set during the final Open/Close

cycle of these steps. The powerhead will automatically set door speed at slow if the

distance between limits is less than 6 feet. Once Limits and Force are set DO NOT use

the

or buttons to open or close door.

A) CLOSE DOOR TRAVEL LIMIT

NOTE: You can start and stop door

movement using either buttons until

door is in correct open or closed position.

Watch door move

PROGRAMMING LIMITS & FORCE

(Continuing from Installation Poster if provided)

RAM

SET

—

PROGRAM

SET

—

PRESS and HOLD

SEE BOTH

Blue LEDs

come ON

SEE round

Blue LED

come ON

SEE round Blue

LED flashing

RELEASE

2 3

NOTE: If one or both LEDs come ON RED

at this time, Limits programming menu

was not entered properly. You must exit

programming and restart.

To exit the programming function wait 30

seconds for the programming to time out.

PRESS and RELEASE

Please note that there is a 30 second timeout

between each programming step.

A programming timeout during these steps has

occured when two RED flashing LEDs appear.

In the event of a timeout please restart at Step 1.

PROGRAM

SET

—

PRESS and

RELEASE

SEE long Blue

LED come ON

If RED LED comes ON - STOP and

exit programming.

PRESS and HOLD until door is FULLY CLOSED then RELEASE

OGRAM

SET

—

SEE long Blue LED

flashing

Watch door move

SET

—

B) OPEN DOOR TRAVEL LIMIT

DOOR CLOSES

DOOR OPENS

Door Limits are set.

Both LEDs flash Blue

and go OFF.

Continue with

Step 9 SET FORCE.

SET FORCE Force is set automatically with first full

CLOSE/OPEN door operation.

7 8

Perform a successful CONTACT REVERSE TEST and

then continue with remote programming.

NOTE: To reset LIMIT settings, repeat Steps 1-10.

PRESS and

RELEASE

On Wall Console

PRESS and RELEASE

OGRAM

SET

—

NOTE: You can start and stop door

movement using either buttons until

door is in correct open or closed position.

PRESS and

RELEASE

On Wall Console

PRESS and RELEASE

PRESS and HOLD until door is FULLY OPEN then RELEASE

CONTACT REVERSE TEST

The Force and Limit settings on the previous page MUST be COMPLETED before Contact

Reverse testing.

1. Test.

• Open garage door using wall console.

– Place a 2" x 4" board (laid flat) under center of garage door opening.

• Close garage door using wall console.

• When door contacts board, the door must stop (within 2 seconds) and reverse direction

returning to open position.

2. Adjustment.

• If the door:

– Stops before it contacts the 2 x 4 board, it may simply be responding to an improperly set

down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

– Stops after contacting the 2 x 4 board and does not reverse it may need an adjustment to

the down limit. Return to pages 6-7 and repeat steps 1 through 10 to correct down limit.

• Test again. Repeat as necessary until door reverses upon contacting board.

WARNING

A moving door can cause serious injury or death.

1. Keep people clear of opening while door is moving.

2. Do NOT allow children to play with opener, including

wall console, remote, or wireless keypad.

3. During programming, door opener could begin to run,

so stay away from moving door and its parts.

On Wall Console

PRESS and RELEASE

DOOR OPENS

PRESS and RELEASE

Once the Contact Reverse Testing is complete continue with Programming Remotes on the next page.

PROGRAM

SET

—

PROGRAM

SET

—

PROGRAM INTELLICODE® 2 REMOTE TO POWERHEAD FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

PRESS and HOLD

SEE BOTH

Blue LEDs

come ON

SEE round Blue

LED come ON

SEE long Purple

LED flashing

RELEASE

1 2 3 4

6 7

The next press of the remote will operate door.

Repeat as necessary for other remotes.

Bring remote(s) to powerhead location.

Begin with Step 1 and continue through Step 7 for each button to be programmed.

NOTE: The following instructions are for the remote(s) provided with this opener. This

remote is preset for use with the IntelliCode® 2 Access Security System. Refer to page

16 for additional information on IntelliCode® 1 and 2 remotes and how to switch from

IntelliCode® 2 to IntelliCode® 1. See page 10 for programming instructions using

IntelliCode® 1 remotes.

PRESS and

RELEASE

PRESS and

RELEASE

PRESS and

RELEASE

Basic powerhead programming is complete.

Your garage door opener is ready to use.

WARNING

A moving door can cause serious injury or death.

1. Keep people clear of opening while door is moving.

2. Do NOT allow children to play with opener, including

wall console, remote, or wireless keypad.

3. During programming, door opener could begin to run,

so stay away from moving door and its parts.

SEE both LEDs OFF

SEE both LEDs

flash Blue

PRESS and

RELEASE

SEE both LEDs

flash Purple

+ 18 hidden pages