GE 22, 23, 25, 27 User Manual

Refrigerators

Side by Side

ge.com

Safety Instructions . . . . . . . . . . . . . . .2–3

Operating Instructions

Automatic Icemaker . . . . . . . . . . . . . . .11

Care and Cleaning . . . . . . . . . . . . . .13, 14

Crispers and Pans . . . . . . . . . . . . . . . . .10

ExpressChill™ . . . . . . . . . . . . . . . . . . . . .5

Ice and Water Dispenser . . . . . . . . .12, 13

Refrigerator Doors . . . . . . . . . . . . . . . . .9

Replacing the Light Bulbs . . . . . . . . . . .15

Shelves and Bins . . . . . . . . . . . . . . . . .7, 8

Temperature Controls . . . . . . . . . . . . . . .4

TurboCool™ . . . . . . . . . . . . . . . . . . . . . . .4

Water Filter . . . . . . . . . . . . . . . . . . . . . . .6

Installation Instructions

Installing the Refrigerator . . . . . . . .21–24 Moving the Refrigerator . . . . . . . . .17–20 Preparing to Install

the Refrigerator . . . . . . . . . . . . . . . . . . .16 Water Line Installation . . . . . . . . . .25–27

Troubleshooting Tips . . . . . . . . . . .28–31

Normal Operating Sounds . . . . . . . . . .28

Consumer Support

Consumer Support . . . . . . . . .Back Cover

Performance Data Sheet . . . . . . . . . . . .32

Product Registration (U.S.) . . . . . . .33, 34

Product Registration (Canadian) . . .35, 36

State of California Water

Treatment Device Certificate . . . . . . . . .37

Warranty (Canadian) . . . . . . . . . . . . . . .38

Warranty (U.S.) . . . . . . . . . . . . . . . . . . .39

Write the model and serial numbers here: Model # __________________________

Serial # __________________________

Find these numbers on a label inside the refrigerator compartment at the top on the right side.

Owner’s Manual

and Installation

Models 22, 23, 25 and 27

Côte à Côte

Réfrigérateurs

Manuel d’utilisation et d’installation

La section française commence à la page 40

Lado a Lado

Refrigeradores

Manual del propietario e instalación

La sección en español empieza en la página 75

200D8074P012 49-60486 12-06 JR

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Use this appliance only for its intended purpose as described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

■This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

■Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

■Do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.

■Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

■In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element located on the bottom of the icemaker. Do

not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.

■Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

■Unplug the refrigerator before cleaning and making repairs.

NOTE: We strongly recommend that any servicing be performed by a qualified individual.

■Do not refreeze frozen foods which have thawed completely.

NOTE: Turning the refrigerator off via the controls on the touch panel does not shut off electrical power to the refrigerator.

2

ge.com

DANGER! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous…even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■Take off the doors.

■Leave the shelves in place so that children may not easily climb inside.

Refrigerants

All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what

to do.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord.

However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

WARNING!

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

3

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

About the temperature controls.

Not all features are on all models. Your controls will look like one of the following:

OR

The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.

The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment.

■ On some models, setting both controls to the warmest setting until the display flashes (off) will stop cooling in both the freezer and refrigerator compartments.

■ On other models, setting either control to the warmest setting until the display flashes (off) will stop the cooling to the freezer and refrigerator.

■ NOTE: Turning the refrigerator off via the controls on the touch panel does not shut off electrical power to the refrigerator.

NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.

Performance Air Flow System

The Performance Air-Flow System is designed to maximize temperature control in the refrigerator and freezer compartments. This unique special feature consists of the Air Tower along the back wall of the refrigerator and the Air Tunnel on the bottom portion of the freezer rear wall. Placing food in front of

the louvers on these components will not affect

performance. Although the Air Tower and the Air Tunnel can be removed, doing so will affect temperature performance. (For removal instructions, on-line, 24 hours a day, contact us at ge.com or call 800.GE.CARES. In Canada, contact us at geappliances.ca or call 1.800.361.3400.)

About TurboCool.™ (on some models)

How it Works

TurboCool rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool when adding

a large amount of food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature or when putting away warm leftovers. It can

OR also be used if the refrigerator has been without power for an extended period.

	Once activated, the compressor will turn
	on immediately and the fans will cycle on
	and off at high speed as needed for eight
	hours. The compressor will continue to run
	until the refrigerator compartment cools to
	approximately 34°F (1°C), then it will cycle on
	and off to maintain this setting. After 8 hours,
	or if TurboCool is pressed again, the refrigerator
4	compartment will return to the original setting.

How to Use

Press TurboCool. The TurboCool temperature display will show Tc and the LED will be activated.

After TurboCool is complete, the TurboCool indicator light will go out.

NOTES: The refrigerator temperature cannot be changed during TurboCool.

The freezer temperature is not affected during TurboCool.

When opening the refrigerator door during TurboCool, the fans will continue to run if they have cycled on.

About ExpressChill.™(on some models)			ge.com

How it Works

				The ExpressChill™ feature is a system	The controls for this pan are located in the
				of dampers, a fan and a temperature	top of the refrigerator or on the dispenser
				thermistor.	with the temperature controls.
				The pan is tightly sealed to prevent the pan’s
				temperature from causing temperature
				fluctuations in the rest of the refrigerator.

How to Use

Empty the pan. Place the Chill tray in the pan. Place the items on the tray and close the pan completely.

Select the ExpressChill™ pad. On some models, you can then select the chill time (use chart to determine best setting). Other models will only have one option (45 minutes). On models with multiple settings, tap the pad until the light appears next to the desired setting.

■To stop a feature before it is finished, tap that feature’s pad until no options are selected and the display is off.

■During ExpressChill, the display on the controls will count down the time in the cycle.

How to Remove and Replace the Drawer

To remove:

Pull the drawer out to the stop position.

Rotate all four swing locks to the unlock position.

Lift the front of the drawer up and out.

To replace:

Make sure all four swing locks are in the

unlock position.

Place the sides of the drawer into the drawer supports, making sure the swing locks fit on the drawer slots.

Lock all four swing locks by rotating them to the lock position.

Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

ExpressChill™ Chart

NOTE: Results may vary depending on packaging, starting temperature and other food traits.

	15 Minutes	30 Minutes	45 Minutes
	■ 1 Beverage Can (12 oz)	■ 2 to 6 Beverage Cans	■ 2 Liters of Beverage
	■ 2 Small Juice Boxes	(12 oz each)	■ 1/2 Gallon of Juice
	(6–8 oz each)	■ 2 Plastic 20 oz Bottles	■ Gelatin—1 package
		of Beverage
		■ 4 to 6 Small Juice Boxes
		(6–8 oz each)
		■ 3 Foil Juice Packets	5
		■ Wine (750 ml bottle)

Support Consumer

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

About the water filter. (on some models)

Water Filter Cartridge

The water filter cartridge is located in the back upper right corner of the refrigerator compartment.

When to Replace the Filter on Models With a Replacement Indicator Light

There is a replacement indicator light for the water filter cartridge on the dispenser. This light will turn orange to tell you that you need to replace the filter soon.

The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.

When to Replace the Filter on Models Without a Replacement Indicator Light

The filter cartridge should be replaced every six months or earlier if the flow of water to the water dispenser or icemaker decreases.

Removing the Filter Cartridge

If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

Installing the Filter Cartridge

If you are replacing a SmartWater cartridge with

an adapter, it must be removed before installing the cartridge. To remove the adapter, turn it to the left about 1/4 turn.

If you are replacing a Water by Culligan cartridge, leave the adapter in place. This adapter will stay in the refrigerator when you replace future cartridges.

With adapter		Without adapter

(appearance may vary)

On models without a replacement indicator light, apply the month and year sticker to the new cartridge to remind you to replace the filter in six months.

Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.

Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.

Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about 1/2 turn.

Cartridge

Holder

Run water from the dispenser for 3 minutes (about 1-1/2 gallons) to clear the system and prevent sputtering.

Press and hold the WATER FILTER pad (on some models) on the dispenser for 3 seconds.

NOTE: A newly-installed water filter cartridge may cause water to spurt from the dispenser.

Filter Bypass Plug

You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.

		Filter
	Filter	Bypass
		Plug
	Bypass
	Plug
	SmartWater	Water by Culligan

To use the filter bypass plug on Water by Culligan models, you must first remove the filter adapter from the cartridge holder by turning it to the left.

If you have questions—visit our Website at ge.com,

or call 1.800.GE.CARES (1.800.432.2737).

Replacement filters:

To order additional filter cartridges in the United States,

visit our Website at ge.com, or call GE Parts and Accessories, 800.626.2002.

MSWF

Suggested Retail $36.95–41.95

Customers in Canada should consult the yellow pages for the nearest Mabe Service Center.

6

About the shelves and bins.

ge.com

Not all features are on all models.

Snugger

Refrigerator bin

Freezer bin

Refrigerator Door Bins and Freezer Door Tilt-Out Bins

Large Bins

The larger refrigerator door bins and freezer tilt-out door bins are adjustable.

To remove: Lift the front of the bin straight up, then lift up and out.

To replace or relocate: Engage the back side of the bin in the molded supports of the door. Then push down on the front of the bin. Bin will lock in place.

Small Bins

To remove: Lift the front of the bin straight up then out.

To replace: Position the bin above the rectangular molded supports on the door. Then slide the bin down onto the support to lock it in place.

The snugger helps prevent tipping, spilling or sliding of small items stored on the door shelf. Place a finger on either side of the snugger near the rear and move it back and forth to fit your needs.

Do not block CAUTION: On

models with an ice

chute inside the top

freezer door bin, be careful when placing items in the bin. Make sure that items do not block or fall into the ice chute.

Freezer tilt-out bin

Press tab and pull shelf forward to remove

Slide-Out Spillproof Shelf

The slide-out spillproof shelf allows you to reach items stored behind others. The special edges are designed to help prevent spills from dripping to lower shelves.

To remove:

Slide the shelf out until it reaches the stop, then press down on the tab and slide the shelf straight out.

To replace or relocate:

Line the shelf up with the supports and slide it into place. The shelf can be repositioned when the door is at 90° or more. To reposition the shelf, slide the shelf past the stops and angle downward. Slide shelf down to the desired position, line up with the supports and slide into place.

Make sure you push the shelves all the way back in before you close the door.

7

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

About the shelves and bins.

Not all features are on all models.

QuickSpace™ Shelf (on some models)

This shelf splits in half and slides under itself for storage of tall items on the shelf below.

This shelf can be removed and replaced or relocated just like Slide-Out Spillproof Shelves.

On some models, this shelf can not be used in the lowest position.

Freezer Baskets

To remove, slide out to the stop position,	Make sure you push the baskets all the way back
lift the front past the stop position, and	in before you close the door.
slide out.

Slide-Out Freezer Shelves

To remove, slide out to the stop position,	Make sure you push the shelves all the way back
lift the front past the stop position, and	in before you close the door.
slide out from rib.

Fixed Freezer Shelves

To remove, lift the shelf up at the left side	NOTE FOR DISPENSER MODELS: In order
and then bring the shelf out.	to take full advantage of the tilt-out ice bin
	(on some models), only store items on the
	shelf below the ice bin that are no taller
	than the lowest point on the bin.

8

About the refrigerator doors.

ge.com

Refrigerator Doors

The refrigerator doors may feel different than the ones you are used to. The special door opening/closing feature makes sure the doors close all the way and are securely sealed.

When opening and closing the door you will notice a stop position. If the door is opened past this stop point, the door will remain open to allow you to load and unload food more easily. When the door is only partially open, it will automatically close.

When the door is only partially open, it will automatically close.

Beyond this stop the door will stay open.

The resistance you feel at the stop position will be reduced as the door is loaded with food.

To remove the base grille, open the doors, remove the screw at each end of the base grille and then pull the grille straight out.

Door Alignment

If doors are uneven, adjust the refrigerator door.

Using a 7/16″ socket wrench, turn the door adjusting screw to the right to raise the door; to the left, to lower it. (A nylon plug, imbedded in the threads of the pin, prevents the pin from turning unless a wrench is used.)

7/16″ Socket Wrench

Raise

After one or two turns of the wrench, open and close the refrigerator door and check the alignment at the top of the doors.

9

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

About the crispers and pans.

Not all features are on all models.

Fruit and Vegetable Crispers

Excess water that may accumulate in the bottom of the drawers should be wiped dry.

On some models, the bottom drawer has full extension slides that allow full access to the drawer.

Adjustable Humidity Crispers

H I		L O
		Slide the control all the way to the HI setting	Slide the control all the way to the LO
		to provide high humidity recommended for	setting to provide lower humidity levels
		most vegetables.	recommended for most fruits.

C

O

L

D

C

O

L

D

E

S

T

Convertible Deli Pan (on some models)

The convertible deli pan has its own cold air duct to allow a stream of cold air from the freezer compartment or refrigerator compartment to flow to the pan.

The variable temperature control regulates the air flow from the Climate Keeper.

Set the control to the coldest setting to store fresh meats.

Set the control to cold to convert the pan to normal refrigerator temperature and provide extra vegetable storage space. The cold air duct is turned off. Variable settings between these extremes can be selected.

About crisper removal.

Not all features are on all models.

Crisper Removal

Crispers can easily be removed by pulling the drawer straight out and lifting the drawer up and over the stop location.

If the door prevents you from taking out the drawers, first try to remove the door bins. If this does not offer enough clearance, the refrigerator will need to be rolled forward until the door opens enough to slide the drawers out. In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left or right as you roll it out.

10

About the automatic icemaker.

ge.com

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Icemaker

Power			The icemaker will produce seven cubes
Switch		Icemaker	per cycle—approximately 100–130 cubes
			in a 24-hour period, depending on freezer
			compartment temperature, room
			temperature, number of door openings
			and other use conditions.
			See below for how to access ice and reach
Green			the power switch on dispenser models.
	Feeler Arm		If the refrigerator is operated before the
Power Light
			water connection is made to the icemaker,
			set the power switch in the O (off) position.
			When the refrigerator has been connected
			to the water supply, set the power switch to
			the l (on) position.
			The icemaker will fill with water when it
			cools to 15°F (–10°C). A newly installed
			refrigerator may take 12 to 24 hours to begin
			making ice cubes.
			You will hear a buzzing sound each time
			the icemaker fills with water.

Throw away the first few batches of ice to allow the water line to clear.

Be sure nothing interferes with the sweep of the feeler arm.

When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.

If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.

NOTE: In homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice.

Models without a shelf above the ice bin

To access ice and reach the icemaker power switch:

Lift the bin, then pull it forward until the bin stops.

Lower the bin to access ice or reach the power switch.

NOTE: In order to take full advantage of the tilt-out ice bin, only store items on the shelf below the ice bin that are no taller than the lowest point on the bin.

Accessing Ice and Reaching the Power Switch on Dispenser Models

There are two types of ice storage bins on dispenser models. One has a shelf above the bin, the other does not.

Special note about dispenser models without a shelf above the ice bin:

■These models have a tilt-out ice bin. The bin can be tilted out as shown in the illustrations, and it will hold itself up while you take ice out or turn the icemaker power switch on and off. Be sure to put the bin back in place before closing the door.

■To restore your ice level from an empty bucket stage, the following steps are recommended:

12 hours after the first batch of ice has fallen into the bin, dispense

3 to 4 cubes.

After an additional 6 hours, dispense 3 to 4 cubes again.

These steps will restore your ice level in the shortest amount of time.

Models with a shelf above the ice bin

Shelf

Ice Bin

To access ice, pull the bin forward.

Shelf

Ice Bin

To reach the power switch, pull the shelf straight out. Always be sure to replace the shelf.

11

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

About the ice and water dispenser. (on some models)

To Use the Dispenser

Select CUBED ICE , CRUSHED ICE or WATER .

Press the glass gently against the top of the dispenser cradle.

The spill shelf is not self-draining. To reduce water spotting, the shelf and its grille should be cleaned regularly.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line Spill Shelf system. Press the dispenser arm for at least two

minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six glassfuls of water.

CAUTION: Never put fingers or any other objects into the ice crusher discharge opening.

Locking the Dispenser

Press the LOCK pad for 3 seconds to lock the dispenser and control panel. To unlock, press and hold the pad again for 3 seconds.

Dispenser Light

This pad turns the night light in the dispenser on and off. The light also comes on when the dispenser cradle is pressed. If this light burns out, it should be replaced with a 6 watt 12V maximum bulb.

Quick Ice (on some models)

When you need ice in a hurry, press this pad to speed up ice production. This will

increase ice production for the following

48 hours or until you press the pad again.

Door Alarm (on some models)

To set the alarm, press this pad until the indicator light comes on. This alarm will sound if either door is open for more than 3 minutes. The light goes out and the beeping stops when you close the door.

Important Facts About Your Dispenser

■Do not add ice from trays or bags to the storage drawer. It may not crush or dispense well.

■Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, poke it through with a wooden spoon.

■Beverages and foods should not be quick-chilled in the ice storage drawer. Cans, bottles or food packages in the storage drawer may cause the icemaker or auger to jam.

■To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.

■Some crushed ice may be dispensed even though you selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.

■After crushed ice is dispensed, some water may drip from the chute.

■Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.

12

ge.com

Models without a shelf	Removing and Replacing the Ice	Models with a shelf
above the ice bin	Storage Bin on Dispenser Models	above the ice bin
To remove:		To remove:

Lift the bin, then pull it forward until the bin stops.

There are two types of ice storage bins on dispenser models. One has a shelf above the bin, the other does not.

Always set the icemaker power switch to the O (off) position before removing the ice bin.

When replacing either type of ice bin:

Always be sure to press it firmly into place. If it does not go all the way back, remove it and rotate the drive mechanism 1/4 turn. Then push the bin back again.

Rotate

Pull the bin straight out, then lift past the stop position.

Drive

Lift and pull forward again Mechanism to remove the bin.

Care and cleaning of the refrigerator.

Dispenser drip area.

Cleaning the Outside

The dispenser drip area (on some models), beneath the grille, should be wiped dry. Water left in this area may leave deposits. Remove the deposits by adding undiluted vinegar to the well. Soak until the deposits disappear or become loose enough to rinse away.

The dispenser cradle (on some models). Before cleaning, lock the dispenser by pressing and holding the LOCK pad for 3 seconds. Clean with warm water and

baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. Rinse thoroughly and wipe dry.

The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth.

Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.

Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

Cleaning the Inside

To help prevent odors, leave an open box of baking soda in the fresh food and freezer compartments.

Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.

Use warm water and baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

Use of any cleaning solution other than that which is recommended, especially those that contain petroleum distillates, can crack or damage the interior of the refrigerator.

Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause

it to shatter.

Do not wash any plastic refrigerator parts in the

dishwasher.

13

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Care and cleaning of the refrigerator.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.

Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.

When pushing the refrigerator back, make sure you don’t roll over the power cord or icemaker supply line (on some models).

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

Set the icemaker power switch to the O (off) position and shut off the water supply to the refrigerator.

If the temperature can drop below freezing, have a qualified servicer drain the water supply system (on some models) to prevent serious property damage due to flooding.

Preparing to Move

Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.

When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator. Handle only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright position during moving.

14

Replacing the light bulbs.

ge.com

NOTE: Turning the refrigerator off via the controls on the touch panel does not shut off electrical power to the refrigerator.

Your light shield will look like		Refrigerator Compartment—Upper Light
one of the following:		Unplug the refrigerator.	After replacing the bulb with an
		The bulbs are located at the top of the	appliance bulb of the same or lower
			wattage, replace the light shield and
		compartment, inside the light shield.
			screw. When replacing the light shield,
		On some models, a screw at the front of
			make sure that the tabs at the back of
		the light shield will have to be removed.
	Tabs		the shield fit into the slots at the back
		On other models, the screw is located
			of the light shield housing.
		in the pocket located at the back of
		the shield.	Plug the refrigerator back in.
		To remove the light shield, on some
OR
		models, press in on the tabs on the sides
		of the shield and slide forward and out.
		On other models, just slide the shield
		forward and out.

Pocket

Refrigerator Compartment—Lower Light

	This light is located above the top drawer.	After replacing the bulb with an
	Unplug the refrigerator.	appliance bulb of the same or lower
		wattage, replace the shield.
	Lift the light shield up and pull it out.	Plug the refrigerator back in.

Freezer Compartment

Unplug the refrigerator.

Remove the shelf just above the light shield. (The shelf will be easier to remove if it is emptied first.) Remove the screw at the top of the light shield.

To remove the light shield, press in on the sides, and lift up and out.

Replace the bulb with an appliance bulb of the same or lower wattage, and reinstall the light shield. When reinstalling the light shield, make sure the top tabs snap securely into place. Replace the screw.

Reinstall the shelf and plug the refrigerator back in.

Dispenser

Unplug the refrigerator.	Replace the bulb with a bulb of the
The bulb is located on the dispenser	same size and wattage.
under the control panel.	Plug the refrigerator back in.
Remove the light bulb by turning
it counterclockwise.
	15

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Installation	Refrigerator
Instructions	Models 22, 23, 25 & 27

Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: ge.com

In Canada, call 1.800.361.3400 or Visit our Website at: www.geappliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT — Save these

instructions for local inspector’s use.

• IMPORTANT — Observe all governing codes and ordinances.

•Note to Installer – Be sure to leave these instructions with the Consumer.

•Note to Consumer – Keep these instructions for future reference.

•Skill level – Installation of this appliance requires basic mechanical skills.

•Completion time – Refrigerator Installation

30 minutes

Water Line Installation

30minutes

•Proper installation is the responsibility of the installer.

•Product failure due to improper installation is not covered under the Warranty.

If the refrigerator has already been installed, remove the base grille (see Step 2 in Moving the Refrigerator), then skip to Step 5 in

Installing the Refrigerator.

PREPARATION

WATER SUPPLY TO THE ICEMAKER

If the refrigerator has an icemaker, it will have to be connected to a cold water line. A GE water supply kit (containing tubing, shutoff valve, fittings and instructions) is available

at extra cost from your dealer, by visiting our Website at ge.com (in Canada at www.geappliances.ca) or from Parts and Accessories, 800.626.2002 (in Canada 1.888.261.3055).

TOOLS YOU WILL NEED

3/8″ and 5/16″ Socket		1/2″ and 7/16″ Wrench

Plastic Putty Knife

Phillips Head Screwdriver

16

Installation Instructions

MOVING THE REFRIGERATOR

1LOADING THE RERIGERATOR ONTO A HAND TRUCK

Leave all tape and door pads on doors until the refrigerator is in its final location.

To move the refrigerator, use a padded hand truck. Center the refrigerator on the hand truck and secure the strap around the refrigerator. DO NOT OVERTIGHTEN

THE STRAP.

2 REMOVE THE BASE GRILLE

Remove the grille by removing the two Phillips head screws.

If the refrigerator must go through any entrance that is less than 38″ wide, the doors must be removed. Proceed to Step 3.

DO NOT remove the handles.

If all entrances are more than 38″ wide, skip to Installing the Refrigerator.

3DISCONNECT THE WATER COUPLING (on some models)

If the refrigerator has a water dispenser, there is a water line from the cabinet into the bottom hinge on the freezer door that must be disconnected.

To disconnect, push in on the white collar of the coupling and pull out the tubing.

White collar

Bottom freezer hinge

17

Installation Instructions

MOVING THE REFRIGERATOR (CONT.)

4DISCONNECT THE POWER COUPLING (on some models)

If the refrigerator has a water dispenser, there is a power line (harness) from the cabinet into the bottom hinge on the freezer door that must be disconnected.

To disconnect, pull apart at the coupling.

Bottom freezer hinge

5DISCONNECT THE ELECTRICAL CONNECTORS (on some models)

If the refrigerator has a refreshment center, there are electrical connectors (harnesses) from the cabinet into the bottom hinge on the refrigerator door that must be disconnected.

To disconnect, pull apart each connector.

Bottom refrigerator hinge

6CLOSE THE FREEZER AND REFRIGERATOR DOORS

7 REMOVE THE FREEZER DOOR

ARemove the freezer door top hinge cover by either squeezing it and pulling it up or by prying it off with a plastic putty knife.

BRemove the two 5/16” hex head screws, then lift the hinge straight up to free the hinge pin.

5/16” Hex Head

C Open the freezer door to 90.°

90°

18

Installation Instructions

7REMOVE THE FREEZER DOOR (cont.)

DAs one person slowly lifts the freezer door up and off the bottom hinge, the second person should carefully guide the water line and power line (harness) through the bottom hinge.

90°

ESet the door on a non-scratching surface with the inside up.

8REMOVE THE REFRIGERATOR DOOR

ARemove the refrigerator door top hinge cover by either squeezing it and pulling it up or by prying it off with a plastic putty knife.

8

B

C

REMOVE THE

REFRIGERATOR DOOR (cont.)

Remove the two 5/16” hex head screws, then lift the hinge straight up to free the hinge pin.

5/16” Hex Head

Open the refrigerator door to 90.°

90°

19

Installation Instructions

MOVING THE REFRIGERATOR (CONT.)

8REMOVE THE REFRIGERATOR DOOR (cont.)

DLift the refrigerator door up and off the bottom hinge.

If the refrigerator has a refreshment center, one person should slowly lift the door up and off the bottom hinge and the second person should carefully guide the electrical lines (harnesses) through the bottom hinge.

90°

Refreshment Center Models only

ESet the door on a non-scratching surface with the inside up.

9 REPLACING THE DOORS

To replace the doors, simply reverse steps 3 through 8.

However, please note the following:

•When lowering the doors onto the bottom hinges, make sure the second person carefully guides the tube and harnesses through the holes in the hinges.

•When connecting the water line, make sure you insert the tubing all the way to the mark.

Mark

•Do not pinch the tubing and harnesses when placing the doors on the bottom hinges.

•When connecting the power line and the electrical lines (refreshment center models only), be sure that the connectors are seated together fully.

20

Installation Instructions

INSTALLING THE REFRIGERATOR

REFRIGERATOR LOCATION

•Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.

•Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.

•Install it on a floor strong enough to support it fully loaded.

CLEARANCES

Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections:

Sides	1/8″ (4 mm)
Top	1″ (25 mm)
Back	1″ (25 mm)

21

Installation Instructions

INSTALLING THE REFRIGERATOR (CONT.)

1

A

B

CONNECTING THE REFRIGERATOR TO THE HOUSE WATER LINE (icemaker and dispenser models)

A cold water supply is required for automatic icemaker and dispenser operation. If there is not a cold water supply, you will need to provide one. See “Installing the Water Line” section.

NOTES:

•Before making the connection to the refrigerator, be sure the refrigerator power cord is not plugged into the wall outlet.

•If your refrigerator does not have a water filter, we recommend installing one if your water supply has sand or particles that could clog the screen of the refrigerator’s water valve. Install it in the water line near the refrigerator. If using GE SmartConnect™ Refrigerator Tubing Kit, you will need an additional

tube (WX08X10002) to connect the filter. Do not cut plastic tube to install filter.

If you are using copper tubing, place a compression nut and ferrule (sleeve) onto the end of the tubing coming from the house cold water supply.

If you are using the GE SmartConnect™ tubing, the nuts are already assembled to the tubing.

If you are using copper tubing, insert the end of the tubing into the refrigerator

connection, at the back of the refrigerator, as far as possible. While holding the tubing, tighten the fitting.

If you are using GE SmartConnect™ tubing, insert the molded end of the tubing into the refrigerator connection, at the back of the refrigerator, and tighten the compression nut until it is hand tight. Then tighten one additional turn with a wrench. Overtightening may cause leaks.

CFasten the tubing into the clamp provided to hold it in position. You may need to pry open the clamp.

	Tubing Clamp	1/4″ Tubing
	1/4″
	Compression Nut
	Ferrule
	(sleeve)
	Refrigerator	SmartConnect™ Tubing
	Connection

2 TURN ON THE WATER SUPPLY

Turn the water on at the shutoff valve (house water supply) and check for any leaks.

3 PLUG IN THE REFRIGERATOR

Before plugging in the refrigerator, make sure the icemaker power switch is set to the O (off) position.

See the grounding information attached to the power cord.

22

Installation Instructions

4PUT THE REFRIGERATOR IN PLACE

Move the refrigerator to its final location.

5 LEVEL THE REFRIGERATOR

The refrigerator can be leveled by adjusting the rollers located near the bottom hinges.

Rollers

Raise

Rollers have three purposes:

•Rollers adjust so the door closes easily

when opened about halfway. (Raise the front about 5/8″ [16 mm] from the floor.)

•Rollers adjust so the refrigerator is firmly positioned on the floor and does not wobble.

•Rollers allow you to move the refrigerator away from the wall for cleaning.

To adjust the rollers:

•Turn the roller adjusting screws

clockwise to
raise the
refrigerator,
counterclockwise
to lower it. Use a
3/8″ hex socket
or wrench, or an
adjustable
wrench.	Roller adjusting screw

6

A

B

LEVEL THE DOORS

Adjust the refrigerator door to make the doors even at the top.

To align:

Using a 7/16″ wrench, turn the door adjusting screw to the right to raise the door, to the left to lower it.

NOTE:

A nylon plug, imbedded in the threads of the pin, prevents the pin from turning unless a wrench is used.

After one or two turns of the wrench, open and close the refrigerator door and check the alignment at the top of the doors.

Doors should be even at top

Raise

7/16″ wrench

23

Installation Instructions

INSTALLING THE REFRIGERATOR (CONT.)

7 REPLACE THE BASE GRILLE

Replace the grille by installing the two Phillips head screws.

9 START THE ICEMAKER

Set the icemaker power switch to the I (on) position. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below. It will then begin operation automatically. It will take 2–3 days to fill the ice bin.

Power switch

NOTE:

In lower water pressure conditions, the water valve may turn on up to 3 times to deliver enough water to the icemaker.

8 SET THE CONTROLS

Set the controls to the recommended setting.

24

Installation Instructions

INSTALLING THE WATER LINE (ICEMAKER & DISPENSER MODELS)

BEFORE YOU BEGIN

Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are GE SmartConnect™ Refrigerator Tubing (WX08X10002, WX08X10006, WX08X10015 and WX08X10025).

When connecting your refrigerator to a GE Reverse Osmosis Water System, the only approved installation is with a GE RVKit. For other reverse osmosis water systems, follow the manufacturer’s recommendations.

If the water supply to the refrigerator is from a Reverse Osmosis Water Filtration System AND the refrigerator also has a water filter, use the refrigerator’s filter bypass plug. Using the refrigerator’s water filtration cartridge in conjunction with the RO filter can result in hollow ice cubes and slower water flow from the water dispenser.

This water line installation is not warranted by the refrigerator or icemaker manufacturer. Follow these instructions carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.

To prevent burns and product damage, do not hook up the water line to the hot water line. If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the O (off) position.

Do not install the icemaker tubing in areas where temperatures fall below freezing. When using any electrical device (such as a power drill) during installation, be sure the device is double insulated or grounded in a manner to prevent the hazard of electric shock, or is battery powered.

All installations must be in accordance with local plumbing code requirements.

WHAT YOU WILL NEED

•Copper or GE SmartConnect™ Refrigerator Tubing kit, 1/4″ outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.

GE SmartConnect™ Refrigerator Tubing Kits are available in the following lengths:

2′ (0.6 m) – WX08X10002

6′ (1.8 m) – WX08X10006

15′ (4.6 m) – WX08X10015

25′ (7.6 m) – WX08X10025

25

Installation Instructions

INSTALLING THE WATER LINE (CONT.)

WHAT YOU WILL NEED (CONT.)

NOTE: The only GE approved plastic tubing is that supplied in GE SmartConnect™ Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.

•A GE water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories, 800.626.2002 (in Canada 1.888.261.3055).

•A cold water supply. The water pressure must be between 20 and 120 p.s.i. (1.4–8.1 bar).

•Power drill.

•1/2″ or adjustable wrench.

•Straight and Phillips blade screwdriver.

•Two 1/4″ outer diameter compression nuts and 2 ferrules (sleeves)—to connect the copper tubing to the shutoff valve and the refrigerator water valve.

OR

•If you are using a GE SmartConnect™ Refrigerator Tubing kit, the necessary fittings are preassembled to the tubing.

•If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from GE SmartConnect™ Refrigerator tubing.

•Shutoff valve to connect to the cold water line. The shutoff valve should have a water

inlet with a minimum inside diameter of 5/32″ at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.

Install the shutoff valve on the nearest frequently used drinking water line.

1SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet long enough to clear the line of water.

2 CHOOSE THE VALVE LOCATION

Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom,

to avoid drawing off any sediment from the water pipe.

3 DRILL THE HOLE FOR THE VALVE

Drill a 1/4″ hole in the water pipe (even if using a self-piercing valve), using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.

Take care not to allow water to drain into the drill.

Failure to drill a 1/4″ hole may result in reduced ice production or smaller cubes.

26

Installation Instructions

4 FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water pipe with the pipe clamp.

Pipe Clamp

Saddle-Type	Vertical Cold Water Pipe
Shutoff Valve

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

5 TIGHTEN THE PIPE CLAMP

Tighten the clamp screws until the sealing washer begins to swell.

NOTE: Do not overtighten or you may crush the tubing.

Washer

Pipe Clamp	Inlet End

Clamp

Screw

6 ROUTE THE TUBING

Route the tubing between the cold water line and the refrigerator.

Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.

NOTE: Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.

7 CONNECT THE TUBING TO THE VALVE

Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.

Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

For plastic tubing from a GE SmartConnect™ Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turn with a wrench. Overtightening may cause leaks.

Saddle-Type	Compression Nut
Shutoff Valve
	SmartConnect™
	Tubing
Packing Nut
Outlet Valve	Ferrule (sleeve)

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

8 FLUSH OUT THE TUBING

Turn the main water supply on and flush out the tubing until the water is clear.

Shut the water off at the water valve after about one quart (1 liter) of water has been flushed through the tubing.

To complete the installation of the refrigerator, go back to Step 1 in Installing the Refrigerator.

27

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Normal operating sounds.

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.

Do you hear what I hear? These sounds are normal.

				HUMMM...
					WHOOSH...
	■ The new high efficiency compressor may run faster					■ You may hear the fans spinning at high speeds.
	and longer than your old refrigerator and you may
	hear a high-pitched hum or pulsating sound while					This happens when the refrigerator is first plugged
	it is operating.					in, when the doors are opened frequently or when
	■ Sometimes the refrigerator runs for an extended period,					a large amount of food is added to the refrigerator
						or freezer compartments. The fans are helping to
	especially when the doors are opened frequently. This
						maintain the correct temperatures.
	means that the Frost Guard™ feature is working to
	prevent freezer burn and improve food preservation.					■ If either door is open for over 3 minutes, you may
	■ You may hear a whooshing sound when the doors close.					hear the fans come on in order to cool the light
						bulbs.
	This is due to pressure equalizing within the refrigerator.
						■ The fans change speeds in order to provide optimal
						cooling and energy savings.
						■ You may hear the fans running after selecting one of
						the CustomCool™ settings.
		CLICKS, POPS,				WATER SOUNDS
	CRACKS and CHIRPS
	■ You may hear cracking or popping sounds when the
	refrigerator is first plugged in. This happens as the					■ The flow of refrigerant through the freezer cooling
	refrigerator cools to the correct temperature.
						coils may make a gurgling noise like boiling water.
	■ Electronic dampers click open and closed to provide
						■ Water dropping on the defrost heater can cause a
	optimal cooling and energy savings.
						sizzling, popping or buzzing sound during the
	■ The compressor may cause a clicking or chirping
						defrost cycle.
	sound when attempting to restart (this could take					■ A water dripping noise may occur during the defrost
	up to 5 minutes).
						cycle as ice melts from the evaporator and flows into
	■ The electronic control board may cause a clicking
						the drain pan.
	sound when relays activate to control refrigerator					■ Closing the door may cause a gurgling sound due to
	components.
						pressure equalization.

■Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping

		sound.	For additional information on normal
			icemaker and dispenser operating sounds,
	■	On models with an icemaker, after an icemaking
			see the About the automatic icemaker
		cycle, you may hear the ice cubes dropping into
			and About the ice and water dispenser
		the ice bucket.
			sections.

28

Before you call for service…

ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do
Refrigerator does not		Refrigerator in defrost cycle.	• Wait about 30 minutes for defrost cycle to end.
operate
		Either or both controls set to OFF.	• Set the controls to a lower temperature setting.
		Refrigerator is unplugged.	• Push the plug completely into the outlet.
		The fuse is blown/circuit	•Replace fuse or reset the breaker.
		breaker is tripped.
		Refrigerator is in showroom mode.•Unplug the refrigerator and plug it back in.
Vibration or rattling		Rollers need adjusting.	•See Rollers.
(slight vibration
is normal)
Motor operates for		Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
long periods or cycles		is first plugged in.	cool down.
on and off frequently.
		Often occurs when large	• This is normal.
(Modern refrigerators
		amounts of food are
with more storage
		placed in refrigerator.
space and a larger
freezer require more		Door left open.	• Check to see if package is holding door open.
operating time. They
		Hot weather or frequent	• This is normal.
start and stop often
to maintain even		door openings.
temperatures.)		Temperature controls	• See About the controls.
		set at the coldest
		setting.
Refrigerator or freezer		Temperature control not set	• See About the controls.
compartment too warm		cold enough.
		Warm weather or frequent	• Set the temperature control one step colder.
		door openings.	See About the controls.
		Door left open.	•Check to see if package is holding door open.
Frost or ice crystals		Door left open.	• Check to see if package is holding door open.
on frozen food
		Too frequent or too long
(frost within package
		door openings.
is normal)
Divider between		Automatic energy saver	•This helps prevent condensation on the outside.
refrigerator and freezer		system circulates warm
compartments		liquid around front edge
feels warm		of freezer compartment.
Automatic icemaker		Icemaker power switch	• Set the power switch to the l (on) position.
does not work		is in the O (off) position.
		Water supply turned off or	• See Installing the water line.
		not connected.
		Freezer compartment	• Wait 24 hours for the refrigerator to completely
		too warm.	cool down.
		Piled up cubes in the storage	•Level cubes by hand.
		bin cause the icemaker
		to shut off.
		Ice cubes stuck in icemaker.	• Turn off the icemaker, remove cubes, and turn the
		(Green power light on	icemaker back on.
		icemaker blinking).

29

Support Consumer Tips Troubleshooting Instructions Installation Instructions Operating Instructions Safety

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem		Possible Causes	What To Do
Ice cubes have		Ice storage bin needs cleaning.	• Empty and wash bin. Discard old cubes.
odor/taste
		Food transmitting odor/taste	• Wrap foods well.
		to ice cubes.
		Interior of refrigerator	•See Care and cleaning.
		needs cleaning.
Small or hollow cubes		Water filter clogged.	•Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing		Door left open.	• Check to see if package is holding door open.
		Temperature control not set	•See About the controls.
		cold enough.
Orange glow in		Defrost heater is on.	• This is normal.
the freezer
Cube dispenser does not		Icemaker turned off or	• Turn on icemaker or water supply.
work (on some models)		water supply turned off.
		Ice cubes are frozen to	• Remove cubes.
		icemaker feeler arm.
		An item is blocking or has fallen • Remove any item that might be blocking, or has fallen
		into the ice chute inside the top	into, the chute.
		door bin of the freezer.
		Irregular ice clumps in	• Break up with fingertip pressure and discard
		storage container.	remaining clumps.
			•Freezer may be too warm. Adjust the freezer control
			to a colder setting, one position at a time, until clumps
			do not form.
		Dispenser is LOCKED.	•Press and hold the LOCK pad for 3 seconds.
Water has poor taste/odor		Water dispenser has not been	•Dispense water until all water in system is replenished.
(on some models)		used for a long time.
Water in first glass is		Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
warm (on some models)		is first installed.	cool down.
		Water dispenser has not been	• Dispense water until all water in system is replenished.
		used for a long time.
		Water system has been drained.	•Allow several hours for replenished supply to chill.
Water dispenser does		Water supply line turned	• See Installing the water line.
not work (on some models)		off or not connected.
		Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
		Air may be trapped in the	•Press the dispenser arm for at least two minutes.
		water system.
		Dispenser is LOCKED.	•Press and hold the LOCK pad for 3 seconds.
Water spurting from		Newly-installed filter cartridge.	•Run water from the dispenser for 3 minutes (about
dispenser (on some models)			one and a half gallons).
Water is not dispensed		Water in reservoir is	•Call for service.
(on some models) but		frozen.
icemaker is working
		Refrigerator control setting	•Set to a warmer setting.

is too cold.

30