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Gateway Notebook

User Guide

Contents

1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Checking Out Your Gateway Notebook. . . . . . . . . . . . . . . . . . . . 9

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Gateway model and serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . 24 Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting to a cable or DSL modem or to an Ethernet network . . . . . . 26 Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using the optional EZ Point pointing device . . . . . . . . . . . . . . . . . . . . . . . 38

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Replacing the EZ Point pointing device cap . . . . . . . . . . . . . . . . . . . .

39

Turning the touchpad or pointing device on or off . . . . . . . . . . . . . . . .

40

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Turning your wireless radio on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

4 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

Changing modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46

Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .

55

Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

5 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Recalibrating the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Replacing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Installing a secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

6 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

72

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

77

7 Using the Optional Port Replicator. . . . . . . . . . . . . . . . . . . . . . . .81

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

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Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . 86 Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

8 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

9 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Touchpad or pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

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Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . .121 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . .125

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

137

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Chapter 1

Getting Help

Using the Gateway Web site

Using Help and Support

Using Your Computer guide

Using online help

1

Chapter 1: Getting Help

Thank you for purchasing our notebook!

You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your notebook in good operating condition.

Gateway stands behind our value proposition to our customers — to provide best-of-classservice and support in addition tohigh-quality,brand-namecomponents at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.

We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway notebook for years to come.

Thank you again, from all of us at Gateway.

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Gateway Web site

Gateway Web site

Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com.

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Chapter 1: Getting Help

Using eSupport

The eSupport site is divided into five major areas:

Support Home

Product Support

Downloads

Contact Us

PC Tools

Support Home

Click Support Home, then clickAll Support Documents to access product documentation, specifications, and guides. You can also browse through the reference area to locate an article specific to the question you have.

Click Support Home, then clickGeneral Tutorials to access an extensive library ofhow-toarticles and videos on topics, such as making audio CDs and installing a hard drive.

Product Support

Click Product Support to view a list of all the products that Gateway supports.

Downloads

Click Downloads, then clickMy Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. ClickAll Downloads to walk through astep-by-stepwizard to locate your drivers.

Contact Us

Click Contact Us to access links to customer care with a live technician, including chat ande-mail.ClickCall Us to get a list of Gateway telephone numbers for both sales and support. For more information, see“Telephone support” on page 121.

PC Tools

Click PC Tools to access utilities to help you manage your notebook.

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Help and Support

Help and Support

Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook.

To start Help and Support:

Click Start, then clickHelp and Support. Help and Support opens.

You can find help information by clicking a link, performing a search, or browsing the index.

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Chapter 1: Getting Help

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrowbutton.

For each search, you receive the following search result types:

Suggested Topics - These topics are located in Help and Support and are relevant to your search topic.

Full-textSearch Matches - These topics are located in Help and Support and contain the words you entered in theSearch box.

Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the Search Results list.

Using Your Computer guide

In addition to this guide, the Using Your Computer guide has been included on your hard drive. TheUsing Your Computer guide includes information on using Windows, using the Internet, sending a fax, and changingpower-savingsettings as well as other topics.

To access the Using Your Computer guide:

Click Start, All Programs, then click Gateway Documentation.

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Online help

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking aHelp button.

You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.

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Chapter 1: Getting Help

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Chapter 2

Checking Out Your

Gateway Notebook

Identifying features

Locating your notebook’s model and serial number

Locating the Microsoft Certificate of Authenticity

Locating the specifications for your notebook

Purchasing accessories

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Chapter 2: Checking Out Your Gateway Notebook

Front

Speaker LCD panel

Battery

Headphone jack Speaker

release

charge

Microphone jack

latch

indicator

Power indicator

Component

Icon

Description

 

 

 

Speakers

 

Provide audio output when headphones or amplified

 

 

speakers are not plugged in.

 

 

 

LCD panel release

 

Open the LCD panel by sliding the release latch.

latch

 

 

 

 

 

 

 

Battery charge

 

LED blue - battery is fully charged.

indicator

 

LED purple - battery is charging.

 

 

LED blinking red - battery charge is very low.

 

 

LED solid red - battery is malfunctioning.

 

 

 

Power indicator

 

LED on - notebook is on.

 

 

LED blinking - notebook is in Standby mode.

 

 

LED off - notebook is off.

 

 

 

Microphone jack

 

Plug a microphone into this jack. The built-in

 

 

microphone is turned off when a microphone is

 

 

plugged into this jack. For the location of your built-in

 

 

microphone, see “Keyboard area” on page 15.

 

 

 

Headphone jack

 

Plug amplified speakers or headphones into this jack.

 

 

The built-inspeakers are turned off when speakers or

 

 

headphones are plugged into this jack.

 

 

 

 

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Left side

Left side

 

 

 

 

 

 

 

 

 

 

 

 

Kensington lock slot

Ventilation fan

Modular bay

S-Videoout jack

 

 

Component

Icon

Description

 

 

 

Kensington™

 

Secure your notebook to an object by connecting a

lock slot

 

Kensington cable lock to this slot.

 

 

 

S-Videoout

 

Plug a standard S-Videocable into this jack. For more

jack

 

information, see “Viewing the display on a television” on

 

 

page 57.

 

 

 

Ventilation fan

 

Helps cool internal components.

 

 

Warning: Do not work for long periods with the notebook

 

 

resting on your lap. If the air vents are blocked, the notebook

 

 

may become hot enough to harm your skin.

 

 

Caution: Do not block or insert objects into these slots. If

 

 

these slots are blocked, your notebook may overheat resulting

 

 

in unexpected shutdown or permanent damage to the

 

 

notebook.

 

 

Caution: Provide adequate space around your notebook so

 

 

air vents are not obstructed. Do not use the notebook on a

 

 

bed, sofa, rug, or other similar surface.

 

 

 

Modular bay

 

Use this bay for a secondary battery, a CD drive, DVD/CD-RW

 

 

drive, recordable DVD drive, a diskette drive, or a second hard

 

 

drive. For more information, see “Changing modules” on

 

 

page 46. To determine the type of drive in the modular bay,

 

 

examine the drive tray’s plastic cover and compare the logo

 

 

to those listed in “Identifying drive types” on page 48.

 

 

 

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Chapter 2: Checking Out Your Gateway Notebook

Right side

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PC Card slot

 

Memory

USB ports

 

 

 

 

 

 

 

card reader

 

 

 

 

 

 

 

 

 

 

IEEE 1394 port

Ethernet jack

USB ports

 

 

 

 

 

 

 

 

Modem jack

Component

Icon

Description

 

 

 

PC Card slot

 

Insert one Type II PC Card into this slot. For more

 

 

information, see “Adding and removing a PC Card” on

 

 

page 52.

 

 

 

IEEE 1394 port

 

Plug an IEEE 1394 (also known as Firewire® or i.Link®)

 

 

device (such as a digital camcorder) into this 4-pin

 

 

IEEE 1394 port.

 

 

 

Memory card

 

Insert a memory card from a digital camera, MP3 player,

reader

 

PDA, or cellular telephone into the memory card reader. For

 

 

more information, see “Using the memory card reader” on

 

 

page 51. The memory card reader supports Memory

 

 

Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure

 

 

Digital™.

 

 

 

USB ports

 

Plug USB devices (such as a diskette drive, flash drive,

 

 

printer, scanner, camera, keyboard, or mouse) into these

 

 

ports.

 

 

 

12

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Back

 

 

 

 

 

 

 

 

 

 

 

 

Component

Icon

Description

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet jack

 

 

 

 

 

 

 

 

 

 

Plug a 10/100/1000 Ethernet network cable into this jack.

 

 

 

 

 

 

 

 

 

 

 

The other end of the cable can be plugged into a cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

modem, DSL modem, or an Ethernet network jack. For

 

 

 

 

 

 

 

 

 

 

 

more information, see “Connecting to a cable or DSL

 

 

 

 

 

 

 

 

 

 

 

modem or to an Ethernet network” on page 26.

 

 

 

 

 

 

 

 

 

 

 

 

Modem jack

 

 

 

 

 

 

 

 

 

 

Plug a modem cable into this jack. For more information,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

see “Connecting the dial-up modem” on page 25.

 

 

 

 

 

 

 

 

 

 

 

 

Back

Power connector Monitor port

Component

Icon

 

Description

 

 

 

 

 

 

 

 

Power

 

 

 

 

 

 

Plug the AC adapter cable into this connector.

 

 

 

 

 

 

connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Monitor port

 

 

 

 

 

 

Plug an analog VGA monitor or projector into this port.

 

 

 

 

 

 

 

 

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Chapter 2: Checking Out Your Gateway Notebook

Bottom

Docking port Battery

Battery

latch

Website:

Online Support:

Tech Support Phone:

Hours:

Model:

S/No:

Hard drive bay

Battery lock

Memory bay

System label

Modular bay latch

Component

Description

 

 

Battery

Provides power when the notebook is not plugged into AC power.

 

 

Docking port

Connect the port replicator to this port.

 

Warning: Power is passed through this port. This docking connection

 

is certified to UL 1950 for use only with port replicators designed for

 

your Gateway notebook.

 

 

Battery latch

Slide to release the battery. For more information, see “Changing

 

batteries” on page 65.

 

 

Hard drive bay

The hard drive is located in this bay. For more information, see

 

“Replacing the hard drive kit” on page 77.

 

 

Modular bay

Slide this latch to release the bay module.

latch

 

 

 

System label

Includes the product model number. For more information, see

 

“Identifying your model” on page 17.

 

 

14

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Keyboard area

 

 

Component

Description

 

 

Memory bay

Install a memory module into this bay. For more information, see

 

“Adding or replacing memory” on page 73.

 

 

Battery lock

Slide to unlock the battery. For more information, see “Changing

 

batteries” on page 65.

 

 

Keyboard area

Power button

Keyboard

Optional

EZ Point

pointing Microphone

device

Optional EZ Point pointing device buttons

Status Touchpad indicators

Component

Icon

Description

 

 

 

Power button

 

Press to turn the power on or off. You can also configure the

 

 

power button for Standby/Resume mode. For more

 

 

information on configuring the power button mode, see

 

 

“Changing Power-SavingSettings” inUsing Your Computer

 

 

which has been included on your hard drive. To access this

 

 

guide, click Start,All Programs, then clickGateway

 

 

Documentation.

 

 

 

Keyboard

 

Provides all the features of a full-sized,86-keykeyboard. For

 

 

more information, see “Using the keyboard” on page 31.

 

 

 

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15

Chapter 2: Checking Out Your Gateway Notebook

Component

Icon

Description

 

 

 

Microphone

 

Record audio through this microphone. The built-in

 

 

microphone is turned off while an external microphone is

 

 

connected. For the location of your microphone jack, see

 

 

“Front” on page 10 and “Back” on page 100.

 

 

 

EZ PointTM

 

Provides all the functionality of mouse buttons. For more

pointing

 

information, see “Using the optional EZ Point pointing device”

device

 

on page 38.

buttons

 

 

(optional)

 

 

 

 

 

Touchpad

 

Provides all the functionality of a mouse. For more information,

 

 

see “Using the EZ Pad touchpad” on page 35.

 

 

 

Status

 

Inform you when a drive is in use or when a button has been

indicators

 

pressed that affects how the keyboard is used. For more

 

 

information, see “Status indicators” on page 30.

 

 

 

EZ PointTM

 

Provides all the functionality of a mouse. For more information,

pointing

 

see “Using the optional EZ Point pointing device” on page 38.

device

 

 

(optional)

 

 

 

 

 

16

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Identifying your model

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model and serial number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.

Website:

 

 

www.gateway.com

Online Support:

 

 

www.gateway.com/support

Tech Support Phone:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hours:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S/No:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

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17

Chapter 2: Checking Out Your Gateway Notebook

Finding your specifications

For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page atsupport.gateway.com. TheeSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see“Gateway Web site” on page 3.

Accessories

To order accessories, visit the Accessory Store at accessories.gateway.com.

Batteries

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 65 for more information about using an additional main battery and a secondary battery in your notebook.

Carrying cases

Gateway has large-capacitycarrying cases if you need additional space for accessories or supplies.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See “Adding or replacing memory” on page 73 for more information.

Port replicators

Although you can attach devices directly to your notebook, a port replicator lets you make all of those connections at one time. When you travel with your notebook, you merely disconnect from the port replicator instead of unplugging all the devices.

A port replicator also provides additional ports and other expansion features not included with your notebook. See “Using the Optional Port Replicator” on page 81 for more information about using a port replicator with your notebook.

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Accessories

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

USB flash drive

Use a USB flash drive for storing files or transferring files to another computer.

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19

Chapter 2: Checking Out Your Gateway Notebook

20

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Chapter 3

Getting Started

Installing the battery

Connecting the AC adapter

Connecting the dial-upmodem

Connecting to a cable or DSL modem or to an Ethernet network

Turning your notebook on and off

Using the status indicators

Using the keyboard, the EZ Pad touchpad, and the optional EZ Point pointing device

Adjusting the volume

Connecting to a wireless network

21

Chapter 3: Getting Started

Installing the battery

To install the battery:

1

2

3

Close the LCD panel.

Turn your notebook over so the bottom is facing up.

Hold the battery label-sidedown and slide it into the open battery slot until the battery clicks into place.

4 Slide the battery lock to the locked position.

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on recalibrating the battery, see“Recalibrating the batteries” on page 63.

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Connecting the AC adapter

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Caution

Make sure that you use the AC adapter that came with your

 

notebook or one of the same type purchased from

 

Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

2 Connect the AC adapter to your notebook’s power connector.

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23

Chapter 3: Getting Started

3 Plug the power cord into a wall outlet.

The power indicator turns on (see “Front” on page 10 for the location of the power indicator). If the power indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4 When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue.

 

Warning

 

Do not attempt to disassemble the AC adapter. The

 

 

 

AC adapter has no user-replaceableoruser-serviceable

 

 

 

parts inside. The AC adapter has dangerous voltages that

 

 

 

can cause serious injury or death. Contact Gateway about

 

 

 

returning defective AC adapters.

 

Important

 

If the battery charge indicator does not turn blue after

 

 

 

 

 

 

 

three hours, contact Gateway Customer Care at

 

 

 

support.gateway.com.

 

 

 

 

 

 

 

 

 

 

 

 

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

24

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Connecting the dial-upmodem

Connecting the dial-upmodem

Your notebook has a built-in56K modem that you can use to connect to a standard telephone line.

Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

To connect the modem:

1 Insert one end of the modem cable into the modem jack

 

 

 

 

on the

right side of your notebook.

 

 

 

 

 

 

 

 

 

 

 

 

2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

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Chapter 3: Getting Started

Connecting to a cable or DSL modem or to an Ethernet network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to an Ethernet network.

To connect to a cable or DSL modem or to an Ethernet network:

1 Insert one end of the network cable into the network jack

 

 

 

on

 

 

 

 

 

 

 

 

 

the right side of your notebook.

 

 

 

 

 

 

 

 

2 Insert the other end of the network cable into a cable modem, DSL modem, or an Ethernet network jack.

3 Start your notebook.

26

 

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Starting your notebook

Starting your notebook

To start your notebook:

1 Slide the latch on the front of your notebook, then lift the LCD panel.

2 Press the power button located above the keyboard.

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.

Tips & Tricks For more information about changing the power button

mode, see “Changing Power-SavingSettings” inUsing Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

3 If you are starting your notebook for the first time, follow theon-screeninstructions to set up your notebook.

 

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27

 

Chapter 3: Getting Started

Warning Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents

 

are not obstructed. Do not use the notebook on a bed,

 

sofa, rug, or other similar surface.

 

 

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-savingmode calledStandby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, press the power button to “wake” it up.

Tips & Tricks

For more information about changing the power button

 

mode, see “Changing Power-SavingSettings” inUsing

 

Your Computer which has been included on your hard

 

drive. To access this guide, click Start,All Programs, then

 

click Gateway Documentation.

 

 

Turning off your notebook

To turn off your notebook:

1 ClickStart, then clickTurn Off Computer. TheTurn Off Computer dialog box opens.

2 ClickTurn Off. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

28

 

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1
2
3
4
5

Restarting (rebooting) your notebook

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:

Press CTRL+ALT+DEL. TheWindows Security dialog box opens. ClickTask Manager. TheWindows Task Manager dialog box opens. Click the program that is not responding.

Click End Task.

Click X in thetop-rightcorner of theWindows Task Manager dialog box.

6 If your notebook does not respond, turn it off, wait ten seconds, then turn it on again.

Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1Press and hold the power button for about five seconds, then release it.

2Unplug the power cord and remove the battery for more than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

 

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29

 

Chapter 3: Getting Started

Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless network

 

Num lock

 

Hard drive

 

 

Caps lock

 

Module

 

 

 

 

 

 

 

 

 

Indicator

 

Icon

Description

 

 

 

 

 

 

 

 

 

 

Wireless network (optional)

LED on - Wireless radio is turned on.

 

 

 

 

LED off - Wireless radio is turned off.

 

 

 

 

 

 

 

 

 

Caps lock

 

 

 

LED on - Caps lock is turned on.

 

 

A

LED off - Caps lock is turned off.

 

 

 

 

 

 

 

 

 

Num lock

1

LED on - Numeric keypad is turned on.

 

LED off - Numeric keypad is turned off.

 

 

 

 

 

 

 

 

 

Module

 

 

 

Indicator blueThe module is in use.

 

 

 

 

Indicator solid purple - The module is ready

 

 

 

 

 

 

 

 

 

to swap.

 

 

 

 

 

 

Indicator flashing purple - The module is not

 

 

 

 

 

installed in the notebook.

 

 

 

 

 

 

 

 

 

Hard drive

 

 

 

LED blinking - The hard drive is in use.

 

 

 

 

LED off - The hard drive is not in use.

 

 

 

 

 

 

 

 

 

 

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Using the keyboard

Using the keyboard

Your notebook features a full-sizekeyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.

You can attach an external keyboard to the notebook or port replicator using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

Function keys/System keys

Numeric

 

 

 

 

 

 

 

 

keypad

 

 

 

 

Navigation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FN key

 

 

 

 

 

 

 

 

 

 

keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arrow

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

keys

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows key

Application key

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31

Chapter 3: Getting Started

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Icon

 

Description

 

 

 

 

 

Function keys

 

 

 

Press these keys labeled F1 toF12 to perform actions

 

 

 

 

in programs. For example, pressing F1 may open help.

 

 

 

 

Each program uses different function keys for different

 

 

 

 

purposes. See the program documentation to find out

 

 

 

 

more about the function key actions.

 

 

 

 

 

System keys

 

 

 

Press these colored keys in combination with the FN key

 

 

 

 

to perform specific actions. For more information, see

 

 

 

 

“System key combinations” on page 33.

 

 

 

 

 

Navigation keys

 

 

 

Press these keys to move the cursor to the beginning

 

 

 

 

of a line, to the end of a line, up the page, down the page,

 

 

 

 

to the beginning of a document, or to the end of a

 

 

 

 

document.

 

 

 

 

 

Arrow keys

 

 

 

Press these keys to move the cursor up, down, right, or

 

 

 

 

left.

 

 

 

 

 

Application key

 

 

 

Press this key for quick access to shortcut menus and

 

 

 

 

 

 

 

help assistants in Windows.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows key

 

 

 

Press this key to open the Windows Start menu. This

 

 

 

 

key can also be used in combination with other keys to

 

 

 

 

open utilities like F (Search utility),R (Run utility), and

 

 

 

 

E (Explorer utility).

 

 

 

 

 

FN key

 

 

 

Press the FN key in combination with a colored system

 

 

 

 

key to perform a specific action.

 

 

 

 

 

Numeric keypad

 

 

 

Use these keys to type numbers when the numeric

 

 

 

 

keypad is turned on. Press FN+NUM LOCK to turn on

 

 

 

 

the numeric keypad.

 

 

 

 

 

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Using the keyboard

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold FN, then

To...

press this system key...

 

 

 

 

 

Turn the optional wireless network on or off. For more

 

information, see the printed network guide that came

 

with your notebook.

 

Warning: Radio frequency wireless communication can

 

interfere with equipment on commercial aircraft. Current

 

aviation regulations require wireless devices to be turned

 

off while traveling in an airplane. 802.11G (also known

 

as wireless Ethernet or Wifi) communication devices are

 

examples of devices that provide wireless

 

communication.

 

Important: Your notebook came to you with the optional

 

wireless network turned off.

 

 

 

Enter Standby mode. Press the power button to leave

 

Standby mode. For more information, see “Changing

 

Power-SavingSettings” inUsing Your Computer which

 

has been included on your hard drive. To access this

 

guide, click Start,All Programs, then clickGateway

 

Documentation.

 

 

 

Toggle the notebook display in the following order:

 

The LCD

 

An external monitor or projector (a monitor or projector

 

 

must be plugged into the monitor port on your

notebook)

Both displays at the same time

For more information, see “Viewing the display on a projector or monitor” on page 55.

Play or Pause the CD or DVD.

Stop playing the CD or DVD.

 

 

 

 

 

 

 

 

 

 

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33

Chapter 3: Getting Started

Press and hold FN, then

To...

press this system key...

 

 

 

 

Skip back one CD song or DVD track.

Skip ahead one CD song or DVD track.

Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on.

Increase the brightness of the display.

Decrease the brightness of the display.

Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page 42.

Increase volume. For more information, see “Adjusting the volume” on page 42.

Decrease volume. For more information, see “Adjusting the volume” on page 42.

 

 

 

 

34

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Using the EZ Pad touchpad

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

Touchpad

Scroll zone

Left button

Right button

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.

You can use the EZ-Padleft andright buttons below the touchpad to select objects.

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35

Chapter 3: Getting Started

Tips & Tricks

For instructions on how to adjust the double-clickspeed,

 

 

pointer speed, right-handorleft-handconfiguration, and

 

 

other touchpad settings, see “Changing the mouse or

 

 

touchpad settings” in Using Your Computer which has

 

 

been included on your hard drive. To access this guide,

 

 

click Start, All Programs, then click Gateway

 

 

Documentation.

Using the touchpad

To...

Do this...

Move the pointer on

 

Move your finger

the screen.

 

around on the

 

 

touchpad. If you run

 

 

out of space and

 

 

need to move the

 

 

pointer farther, lift

 

 

your finger, move it to

 

 

the middle of the

 

 

touchpad, then

 

 

continue moving your

 

 

finger.

Select an object on

 

Position the pointer

the screen.

 

over the object.

 

 

Quickly press and

 

 

release the left

 

 

button once. This

 

 

action is called

 

 

clicking.

Start a program or

 

Position the pointer

open a file or folder.

 

over the object.

 

 

Press the left button

 

 

twice in rapid

 

 

succession. This

 

 

action is called

 

 

double-clicking.

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Using the EZ Pad touchpad

To...

Do this...

Access a shortcut

 

Position the pointer

menu or find more

 

over the object.

information about

 

Quickly press and

an object on the

 

release the right

screen.

 

button once. This

 

 

action is called

 

 

right-clicking.

Move an object on

 

Position the pointer

the screen.

 

over the object.

 

 

Press the left button

 

 

and hold it down,

 

 

then use the

 

 

touchpad to move

 

 

(drag) the object to

 

 

the appropriate part

 

 

of the screen.

 

 

Release the button to

 

 

drop the object

 

 

where you want it.

Tips & Tricks

You received your notebook with the EZ Pad touchpad set

 

 

to only accept clicking by using the touchpad buttons. You

 

 

can change this feature to allow tapping on the touchpad

 

 

to simulate clicking the left button. For more information,

 

 

see “Changing the mouse or touchpad settings” in Using

 

 

Your Computer which has been included on your hard

 

 

drive. To access this guide, click Start,All Programs, then

 

 

click Gateway Documentation.

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Chapter 3: Getting Started

Using the optional EZ Point pointing device

The EZ Point™ consists of a pointing device and two buttons.

Important Your notebook was sent from Gateway with the pointing device turned on. For instructions on how to turn the pointing device on or off, see“Turning the touchpad or pointing device on or off” on page 40.

Pointing

device

Left button

 

 

 

Right button

Button

Function

 

 

 

Pointing device

Move the pointer (arrow) on the screen or scroll a

 

 

document on the screen (see Scroll).

 

Tap to select an item.

 

Double tap to open an item or start a program.

 

Tap and hold, then move the device to move an item.

 

 

 

Left

Click to select an item.

 

Double click to open an item or start a program.

 

Click and hold, then move the device to move an item.

 

 

 

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Using the optional EZ Point pointing device

 

 

 

Button

Function

 

 

 

Right

Access a shortcut menu or find more information about an

 

object on the screen.

 

 

 

Tips & Tricks For instructions on how to adjust thedouble-clickspeed,pointer speed,right-handorleft-handconfiguration, and other pointing device settings, see “Changing the mouse or touchpad settings” inUsing Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

Replacing the EZ Point pointing device cap

The cap on the pointing device is removable. If the cap becomes worn or damaged, remove the cap from the stick and replace it with one of the spares included with your notebook. If you need to purchase additional caps, visit the Accessory Store at accessories.gateway.com.

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Chapter 3: Getting Started

Turning the touchpad or pointing device on or off

You can turn on or turn off the touchpad and optional pointing device, depending on which device you prefer to use.

To turn the touchpad or optional pointing device on or off:

1 ClickStart, then clickControl Panel. TheControl Panel window opens. If your Control Panel is in Category View, clickPrinters and Other Hardware.

2 Click/Double-clicktheMouse icon. TheMouse Properties dialog box opens.

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Using the optional EZ Point pointing device

3 Click the Device Settingstab.

4 Select the device you want to turn on or turn off, then clickEnable orDisable.

 

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Chapter 3: Getting Started

Adjusting the volume

You can use the volume control to adjust the overall volume of your notebook.

To adjust the overall volume level using hardware controls:

If you are using external speakers, turn the knob on the front of the speakers.

-OR-

Use the mute and volume control buttons on the keyboard. For more information, see “System key combinations” on page 33.

Tips & Tricks For instructions on how to adjust the volume in Windows,

see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

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Turning your wireless radio on or off

Turning your wireless radio on or off

Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g communication devices are examples of devices that provide wireless communication.

Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

Your Gateway notebook may have wireless networking built-in.Your notebook was shipped to you with the wireless radio turned off.

To turn the wireless radio on or off:

Press FN +F2.

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Chapter 3: Getting Started

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Chapter 4

Using Drives and Ports

Changing modules

Using CD and DVD drives

Using the media card reader

Using a PC Card

Viewing the display on a monitor or projector

Viewing the display on a television

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Chapter 4: Using Drives and Ports

Changing modules

Your notebook’s modular bay supports different bay modules, such as a CD drive, combinationDVD/CD-RWdrive, recordable DVD drive, a second hard drive, a diskette drive, or a secondary battery.

Modular bay

Modular bay

latch

Security screw (optional)

To change bay modules:

1 If you are removing a disc or diskette drive, make sure that the module is empty.

2 Click the remove hardwareicon in the taskbar, the drive you are removing, then clickStop.

-OR-

Turn off your notebook (do not place it in Standby or Hibernate mode).

Important If the remove hardware icon does not appear on the taskbar, click the show hidden iconsbutton.

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Changing modules

3 Close the LCD panel.

4 Disconnect your notebook from the optional port replicator (see“Disconnecting from the port replicator” on page 86).

5 Turn your notebook over so the bottom is facing up.

6 Remove the security screw if your notebook has one.

7 Slide the bay module release latch. The module moves out slightly.

8 Slide the bay module out.

9 Firmly push the new bay module straight into the bay until the latches click into place.

10 Reinstall the security screw if your notebook has one.

11 Turn your notebook over.

12 Reconnect the optional port replicator.

13 Open the LCD panel.

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Chapter 4: Using Drives and Ports

14 If your notebook is on, clickOK to continue working on your notebook.

- OR -

If your notebook is off, turn it on.

Using the CD or DVD drive

You can use your notebook to enjoy a wide variety of multimedia features.

Identifying drive types

Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos:

If your drive has this logo... This is your drive type...

Use your drive for...

 

 

CD drive

Installing programs,

 

playing audio CDs, and

 

accessing data. You

 

cannot use this drive to

 

create CDs or DVDs or

 

play DVDs.

Combination DVD/CD-RWdrive

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to recordable CDs. You cannot use this drive to create DVDs.

Recordable DVD Drive

Installing programs,

 

playing audio CDs,

 

playing DVDs, accessing

 

data, recording music and

 

data to recordable CDs,

 

and recording video and

 

data to recordable DVDs.

 

 

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Using the CD or DVD drive

Inserting a CD or DVD

Eject button

Manual eject hole

Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.

To insert a CD or DVD:

1 Press the eject button on the CD or DVD drive. After the tray opens slightly, pull the disc tray completely open.

2 Place the disc in the tray with the label facing up, then press down carefully on the disc until it snaps into place.

Important When you place asingle-sideddisc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

3 Push the tray in until it is closed.

 

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Chapter 4: Using Drives and Ports

Playing a CD

Use a music program or Windows Media Player on your computer to:

Play music CDs

Create MP3 music files from your music CDs

Edit music track information

Use your music files to build a music library

Tips & Tricks For more information about playing CDs, see “Playing

CDs” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,

All Programs, then click Gateway Documentation.

Playing a DVD

A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-lengthmovies, several albums of music, or several gigabytes of data can fit on a single disc. You can play DVDs with a DVD program or Windows Media Player.

Tips & Tricks For more information about playing DVDs, see “Playing

DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,

All Programs, then click Gateway Documentation.

Creating CDs and DVDs

You can use a CD and DVD burning program, Windows XP,

Windows Media Player, or Windows Movie Maker to copy or create data CDs and DVDs, create music CDs, create video DVDs, and more.

Tips & Tricks For more information about creating CDs and DVDs, see

“Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

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Using the memory card reader

Using the memory card reader

You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.

Memory card types

The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure Digital™.

Inserting a memory card

To use a memory card:

1 Remove the protector from the memory card slot. For the location of the memory card slot, see“Right side” on page 12.

2 Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook.

3 To access a file on the memory card, clickStart, then clickMy Computer.Double-clickthe drive letter (for example, the E: drive), thendouble-clickthe file name.

 

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Chapter 4: Using Drives and Ports

To remove a memory card:

1 Push the memory card into the notebook. The memory card pops out slightly.

2 Pull the memory card out of the notebook.

Important Do not use the remove hardwareicon in the taskbar to remove the memory card. If you use the remove hardware icon, your notebook may not recognize your memory card reader until you restart your notebook.

3 Insert the protector into the memory card slot.

Adding and removing a PC Card

Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.Hot-swappingmeans that you can insert a PC Card while your notebook is running. If your PC Card does not work afterhot-swapping,see the PC Card manufacturer’s documentation for further information.

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Adding and removing a PC Card

To insert a PC Card:

Push the card firmly into the PC Card slot label-sideup until the outer edge of the card is flush with the side of your notebook.

To remove a PC Card:

1 Click the remove hardwareicon in the taskbar, the PC Card name, then clickStop.

-OR-

Turn off your notebook.

Important If the remove hardware icon does not appear on the taskbar, click the show hidden iconsbutton.

2 Release the eject button by pressing the PC Card eject button once.

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Chapter 4: Using Drives and Ports

3 Eject the PC Card by pressing the eject button again.

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Viewing the display on a projector or monitor

Viewing the display on a projector or monitor

You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and CRT display. Simultaneous display lets you control the presentation from your notebook and at the same time face your audience.

To use a projector or external monitor:

1

2

3

4

Turn off your notebook.

Plug the projector or monitor cable into the VGA port on your notebook. For the location of the VGA port, see “Back” on page 13.

Turn on your notebook.

Plug the projector’s or monitor’s power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer’s Web site.

5 After the driver is installed,right-clickany empty space on the desktop, then clickProperties. TheDisplay Properties dialog box opens.

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Chapter 4: Using Drives and Ports

6 Click theSettings tab.

7

8

9

10

Right-clickthe second monitor icon (labeled2), then clickAttached.

Click Apply.

Adjust properties such as Screen Resolution orColor Quality if necessary.

Click OK.

Important PressFN+F4 to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor.

Important If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.

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Viewing the display on a television

Viewing the display on a television

The S-Videoout jack on your notebook or port replicator lets you view your notebook display on a television screen using a standardS-Videocable.

Important To turn on external video by default, connect the television (or other external video device) before starting your notebook.

Important Audio is not transmitted through theS-Videoout jack. Use thebuilt-inspeakers or a set of headphones or external powered speakers, or connect your notebook to a stereo system using the headphone jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software.

To view your notebook display on a television:

1 With your notebook off, connect one end of a standardS-Videocable to theS-Videoout jack on your notebook or optional port replicator. For the location of theS-Videoout jack on your notebook see“Left side” on page 11. For the location of theS-Videoout jack on your port replicator, see“Back” on page 98.

2 Connect the other end of the cable to the Video in jack on your television or VCR.

3

4

5

Turn on the television or VCR.

Start your notebook.

Click Start, then clickControl Panel. TheControl Panel window opens. If your Control Panel is in Category View, clickAppearance and Themes.

6 Click/Double-clicktheDisplay icon. TheDisplay Properties dialog box opens.

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Chapter 4: Using Drives and Ports

7 Click theSettings tab.

8 Click Advanced. The Multiple Monitors and ATI Mobility Radeon X600 Propertiesdialog box opens.

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Viewing the display on a television

9 Click theDisplays tab.

Enable TV

TV

10 Click the Enable TV button if it is not already enabled, then click

Apply.

Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly.

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Chapter 4: Using Drives and Ports

11 ClickTV to make any adjustments to the TV settings.

Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC.

12 ClickApply.

13 Click OK to close the Multiple Monitors and ATI Mobility Radeon X600 Propertiesdialog box.

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Chapter 5

Managing Power

Checking and recharging the battery

Recalibrating the battery

Changing batteries

Extending the life of the battery

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Chapter 5: Managing Power

Monitoring the battery charge

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. To monitor the battery charge:

Double-clickthe power cord iconor battery iconin the taskbar. ThePower Meter dialog box opens.

Important If the power cord or battery icon does not appear on the taskbar, click the show hidden iconsbutton. If the icon still does not appear, make sure thatAlways show icon on the taskbar is checked on the Power Options Properties Advance tab.

For more information, see “Changing notebook power settings” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,

All Programs, then click Gateway Documentation.

Look at the battery charge indicator (see “Front” on page 10:

LED blue - main and optional secondary battery are fully charged.

LED purple - main or optional secondary battery is charging.

LED blinking red - main and optional secondary battery charge are very low.

LED solid red - battery is malfunctioning.

Wait for a Low Battery warning message to appear.

If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see “Recalibrating the batteries” on page 63.

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Recharging the battery

Recharging the battery

The main and optional secondary batteries recharge while they are installed and your notebook is connected to AC power. While the batteries are recharging, the battery charge indicator turns purple and the power cord icon in the taskbar has a lightning bolt .

Important If the power cord or battery icon does not appear on the taskbar, click the show hidden iconsbutton. If the icon still does not appear, make sure thatAlways show icon on the taskbar is checked on the Power Options Properties Advance tab.

For more information, see “Changing notebook power settings” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,

All Programs, then click Gateway Documentation.

Recalibrating the batteries

If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your main and optional secondary battery. You should also recalibrate the batteries periodically to maintain the accuracy of the battery gauge.

To recalibrate the batteries:

1 Close all open files and programs.

2 Connect your notebook to AC power and allow the battery to completely charge.

3 Disconnect the AC power and restart your notebook.

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Chapter 5: Managing Power

4 Completely discharge the batteries by doing the following:

a From the desktop, right-click the power icon, then select Adjust Power Properties.

b Click thePower Schemes tab.

c Click the arrow button to open thePower Schemes list, then click

Always On.

d Click theAlarms tab.

e Click to deselect the Low battery alarmand Critical battery alarmcheck boxes. Let the batteries drain until your notebook automatically turns off.

Important Do not use your notebook during the recalibration process. Do not connect the AC adapter to your notebook during this process, or you will interrupt the recalibration process and will have to start again.

5 After the batteries are completely drained, reconnect your notebook to AC power.

6 Charge the batteries completely until the battery status indicator turns blue.

7 When you are ready to use your notebook again, do the following:

a From the desktop, right-click the power icon, then select Adjust Power Properties.

b Click thePower Schemes tab.

c Click the arrow button to open thePower Schemes list, then click

Portable/Laptop.

d Click theAlarms tab.

e Click to select the Low battery alarmand Critical battery alarmcheck boxes.

f ClickOK.

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Changing batteries

Changing batteries

If your notebook is connected to AC power or if it has a charged secondary battery installed, you can change the main battery while the notebook is turned on. If your notebook has only one battery and it is not plugged into an AC outlet, you must turn the notebook off while changing the battery.

Warning Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions.

The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used battery promptly. Keep away from children.

Replacing the main battery

To replace the main battery:

1 If your notebook is on and is connected to AC power or has a charged secondary battery installed, go toStep 2.

2

3

4

-OR-

If your notebook is on, is not plugged into an AC outlet, and does not have a charged secondary battery installed, save your work and turn off the notebook.

Close the LCD panel.

Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 86).

Turn your notebook over so the bottom is facing up.

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Chapter 5: Managing Power

5 Slide the battery lock to the unlocked position.

6 Slide the battery release latch, then slide the battery out of the notebook.

7

8

9

10

11

Slide a recharged battery into the notebook until it snaps into place. Slide the battery lock to the locked position.

Turn your notebook over.

Reattach the optional port replicator.

Open the LCD panel and press the power button.

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Extending battery life

Installing a secondary battery

Your notebook’s modular bay accepts a secondary battery. The secondary battery charges when the notebook is connected to AC power.

Warning Danger of explosion if battery is incorrectly replaced.

Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions.

The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used battery promptly. Keep away from children.

To install a secondary battery:

Swap the secondary battery for a bay module by following the instructions in “Changing modules” on page 46.

Extending battery life

Conserving battery power

To conserve power while using the battery to power your notebook:

Dim the display as low as is comfortable.

Remove PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used.

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Chapter 5: Managing Power

Modify the power management settings for maximum power savings.

Tips & Tricks

For more information about using power management

 

settings, see “Changing Power-SavingSettings” inUsing

 

Your Computer which has been included on your hard

 

drive. To access this guide, click Start,All Programs, then

 

click Gateway Documentation.

 

 

Close the LCD panel to turn off the display while you are not using your notebook. The display stays off until you open the panel again.

Use Hibernate mode for maximum power savings while your notebook is not in use.

Tips & Tricks For more information about using Hibernate mode, see

“Changing notebook power settings” in Using Your

Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then click

Gateway Documentation.

Use the DVD drive only when necessary. These drives use a large amount of power.

Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see “Recharging the battery” on page 63 and“Changing batteries” on page 65.

Using alternate power sources

To extend battery life, use alternate power sources whenever possible.

If traveling internationally, take electrical adapters. Save the battery for times when you cannot use a power adapter. If you plan on taking your AC power adapter, also take a single-plugsurge protector.

If you will have access to an EmPower™ in-flightpower receptacle or an automobile cigarette lighter, use a power inverter. Save the battery for times when you cannot use a power adapter.

To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones.

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Extending battery life

Changing power modes

You can use the following power modes to lengthen the life of your notebook’s battery:

Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off.

Hibernate - (also calledsave to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode.

Using power saving modes

Always save your work before using Standby mode. In Standby mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.

When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off.

If your notebook is...

...and you want to...

...then

 

 

 

On

Enter Standby mode

Press FN+F3.

 

 

 

On

Enter Hibernate

Click Start, then click

 

mode (must be

Turn Off Computer. Press and hold

 

activated)

SHIFT, then clickHibernate.

 

 

 

In Standby or

Exit Standby or

Press the power button.

Hibernate mode

Hibernate mode

 

 

 

 

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Chapter 5: Managing Power

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Chapter 6

Upgrading Your Notebook

Adding and replacing memory

Replacing the hard drive

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Chapter 6: Upgrading Your Notebook

Preventing static electricity discharge

Important Before installing memory or replacing the hard drive, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case.

Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Before installing memory or replacing the hard drive, follow these guidelines:

Avoid static-causingsurfaces such as carpeted floors, plastic, and packing foam.

Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.

Touch a bare metal surface on your workbench or other grounded object.

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Adding or replacing memory

Adding or replacing memory

Your notebook uses memory modules called SO-DIMMs(Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the slot. Use only memory modules designed for your Gateway notebook for upgrading your memory.

Memory bay

To add or replace memory modules:

1 Follow the guidelines under “Preventing static electricity discharge” on page 72.

2

3

4

5

6

Turn off your notebook.

Disconnect the AC adapter, modem cable, and network cable.

Disconnect all peripheral devices and remove any PC cards.

Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 86).

Turn your notebook over so the bottom is facing up.

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Chapter 6: Upgrading Your Notebook

7 Remove the main and secondary batteries. For more information, see“Changing batteries” on page 65.

8 Loosen the five memory bay cover screws.

9 Remove the memory bay cover.

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Adding or replacing memory

10 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.

11 Pull the memory module out of the slot.

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Chapter 6: Upgrading Your Notebook

12 Hold the new or replacement module at a30-degreeangle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

Important Use only memory modules designed for your

Gateway notebook.

13 Gently push the module down until it clicks in place.

14 Replace the memory bay cover, then tighten the cover screws.

15 Insert the batteries, then turn your notebook over.

16 Reconnect the optional port replicator.

17 Connect the power adapter, modem cable, and network cable, then turn on your notebook.

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Replacing the hard drive kit

Replacing the hard drive kit

If you would like more hard drive capacity, you can replace your original drive with a higher-capacitydrive.

Hard

drive

To replace the hard drive kit:

1 Back up any data you want to transfer to the new hard drive. For more information, see “Backing up files” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

2 Follow the guidelines under “Preventing static electricity discharge” on page 72.

3

4

5

6

7

Turn off your notebook.

Disconnect the AC adapter, modem cable, and network cable.

Disconnect all peripheral devices and remove any PC cards.

Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page 86).

Turn your notebook over so the bottom is facing up.

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Chapter 6: Upgrading Your Notebook

8 Remove the main and secondary batteries. For more information, see“Changing batteries” on page 65.

9 Remove the hard drive bay cover screws, slide the hard drive bay cover, then remove it. The hard drive is attached to the back of the cover.

10 If your new hard drive already includes the hard drive cover, go toStep 15.

-OR-

If you need to move the hard drive cover from your old hard drive to your new hard drive, go to Step 11.

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16
17

Replacing the hard drive kit

11 Remove the screws that secure the hard drive to the hard drive cover.

Screws

 

 

 

 

 

 

Screws

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12 Remove the cover from the old drive.

13 Insert the new drive onto the cover so the screw holes line up.

14 Replace the screws that secure the cover to the drive.

15 Slide the new hard drive kit into your notebook, then replace the cover screws.

Insert the batteries, then turn your notebook over.

Reconnect the optional port replicator.

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Chapter 6: Upgrading Your Notebook

18 Connect the power adapter, modem cable, and network cable, then turn on your notebook.

19 For instructions on installing Windows, your drivers, and your applications, see the instructions in the restore booklet that came with your notebook.

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Chapter 7

Using the Optional Port

Replicator

Identifying features

Connecting and disconnecting the port replicator

Securing the port replicator with a locking cable

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Chapter 7: Using the Optional Port Replicator

Front

Docking release latch

Power button

Kensington lock ring

 

 

Docking port

 

 

 

Component

Icon

Description

 

 

 

Power button

 

Press to turn the power on or off.

 

 

 

Docking release latch

 

Press the release latch to release the notebook.

 

 

 

Kensington™

 

Secure your port replicator and notebook to an

lock ring

 

object by running a Kensington cable through this

 

 

ring and locking it to the slot on the notebook.

 

 

 

Docking port

 

Connect the notebook to this port.

 

 

Warning: Power is passed through this port. This

 

 

docking connection is certified to UL 1950 for use

 

 

only with notebooks designed for your Gateway port

 

 

replicator.

 

 

 

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Back

Back

S-Videoout jack

Headphone jack

 

 

 

 

 

 

 

 

 

IEEE 1394 port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB ports

 

 

Modem jack

Parallel

Serial

Microphone Power

Ethernet jack

Monitor port port

port USB ports jack connector

Component

Icon

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

S-Videoout jack

 

 

 

 

 

 

 

 

 

 

Plug a standard S-Videodevice into this jack. For more

 

 

 

 

 

 

 

 

 

 

 

information, see “Viewing the display on a television” on

 

 

 

 

 

 

 

 

 

 

 

page 57.

 

 

 

 

 

 

 

 

 

 

 

 

IEEE 1394 port

 

 

 

 

 

 

 

 

 

 

Plug an IEEE 1394 (also known as Firewire® or i.Link®)

 

 

 

 

 

 

 

 

 

 

 

device (such as a digital camcorder) into this 4-pin

 

 

 

 

 

 

 

 

 

 

 

IEEE 1394 port.

 

 

 

 

 

 

 

 

 

 

 

 

Headphone jack

 

 

 

 

 

 

 

 

 

 

Plug amplified speakers or headphones into this jack.

 

 

 

 

 

 

 

 

 

 

 

The built-inspeakers are turned off when speakers or

 

 

 

 

 

 

 

 

 

 

 

headphones are plugged into this jack.

 

 

 

 

 

 

 

 

 

 

 

 

Modem jack

 

 

 

 

 

 

 

 

 

 

Plug a modem cable into this jack. For more information,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

see “Connecting the dial-up modem” on page 25.

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet jack

 

 

 

 

 

 

 

 

 

 

Plug a 10/100 Ethernet network cable into this jack. The

 

 

 

 

 

 

 

 

 

 

 

other end of the cable can be plugged into a cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

modem, DSL modem, or an Ethernet network jack. For

 

 

 

 

 

 

 

 

 

 

 

more information, see “Connecting to a cable or DSL

 

 

 

 

 

 

 

 

 

 

 

modem or to an Ethernet network” on page 26.

 

 

 

 

 

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

 

 

 

Plug USB devices (such as a diskette drive, flash drive,

 

 

 

 

 

 

 

 

 

 

 

printer, scanner, camera, keyboard, or mouse) into these

 

 

 

 

 

 

 

 

 

 

 

ports.

 

 

 

 

 

 

 

 

 

 

 

 

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Chapter 7: Using the Optional Port Replicator

Component

Icon

 

Description

 

 

 

 

 

 

 

 

 

Monitor port

 

 

 

 

 

 

 

Plug an analog VGA monitor or projector into this port.

 

 

 

 

 

 

 

 

 

Parallel port

 

 

 

 

 

 

 

Plug a parallel device (such as a printer) into this port.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Serial port

 

 

 

 

 

 

 

Plug a serial device (such as a digital camera) into this

 

 

 

 

 

 

 

 

port.

 

 

 

 

 

 

 

 

 

Microphone jack

 

 

 

 

 

 

 

Plug a microphone into this jack. The built-inmicrophone

 

 

 

 

 

 

 

 

is turned off when a microphone is plugged into this jack.

 

 

 

 

 

 

 

 

For the location of your built-inmicrophone, see

 

 

 

 

 

 

 

 

“Keyboard area” on page 15.

 

 

 

 

 

 

 

 

 

Power connector

 

 

 

 

 

 

 

Plug the AC adapter cable into this connector.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connecting to the port replicator

You can attach your notebook to the port replicator while your notebook is off, on, or in Standby mode.

Attaching to the port replicator

To attach your notebook to the port replicator:

1 Connect external devices to the ports on the port replicator.

2 Rest the front edge of the notebook on your desktop, then align the mark on the left hinge cover with the corresponding mark on the port replicator.

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Connecting to the port replicator

3 Press down on the notebook until it snaps into place.

Caution Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen.

Important The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow anyon-screeninstructions, if necessary.

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Chapter 7: Using the Optional Port Replicator

Disconnecting from the port replicator

You can separate your notebook from the port replicator while your notebook is off or on (not in Standby or Hibernate mode).

To separate your notebook from the port replicator:

1 If your notebook is off, go toStep 2.

-OR-

If your notebook is on, click Start, then clickUndock Computer. The Undock Computer menu item appears in the Start menu only while the notebook is docked.

2 Press down on the docking release latch. The notebook will spring up slightly.

3 Lift the notebook off of the port replicator.

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Securing your port replicator

Securing your port replicator

You can secure your notebook and port replicator to an object by using the security ring located on the left side of the port replicator and the Kensington lock slot located on the left side of your notebook.

To secure your notebook and port replicator:

1

2

Open the security ring on the port replicator.

Attach your notebook to the port replicator.

3 Secure one end of the Kensington cable to a solid object, then run the other end of the cable through the security ring and lock it into the slot provided on the left side of your notebook.

 

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Chapter 7: Using the Optional Port Replicator

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Chapter 8

Maintaining Your Notebook

Caring for your notebook

Cleaning your notebook

Protecting your notebook from viruses

Updating Windows

Restoring your system

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Chapter 8: Maintaining Your Notebook

Caring for your notebook

To extend the life of your notebook:

Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

When transporting your notebook, we recommend that you put it in a carrying case.

Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives.

Never turn off your notebook when the drive indicator is on because data on the hard drive could be lost or corrupted.

Avoid subjecting your notebook to extreme temperature changes. The case (and LCD panel) can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures.

Damage due to either extreme is not covered by your warranty. As a general rule, your notebook is safest at temperatures that are comfortable for you.

Keep all liquids away from your notebook. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty.

Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook.

Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging it partway.

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Cleaning your notebook

Cleaning your notebook

Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit:

A soft, lint-freecloth

An aerosol can of air that has a narrow, straw-likeextension

Cotton swabs

A DVD drive cleaning kit

Cleaning the exterior

Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.

Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components.

Use a damp, lint-freecloth to clean your notebook and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.

Your notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook.

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Chapter 8: Maintaining Your Notebook

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-likeextension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.

Cleaning the notebook screen

To clean a notebook LCD screen, use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth.

Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive orammonia-basedglass cleaners.

Cleaning CDs or DVDs

Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose.

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Protecting your computer from viruses

Protecting your computer from viruses

A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.

Protect your computer from a virus by:

Registering your copy of Norton AntiVirus and subscribing to the virus definition update service. You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook.

Using the Norton® AntiVirus program to check files and programs that are attached toe-mailmessages or downloaded from the Internet.

Checking all programs for viruses before installing them.

Disabling macros on suspicious Microsoft Word and Excel files. These programs will warn you if a document that you are opening contains a macro that might have a virus.

Periodically updating the Norton AntiVirus program to protect against the latest viruses.

Making sure the Windows Security Center is configured to provide you with the highest level of protection.

Tips & Tricks For more information about modifying security settings,see “Modifying Security Settings” inUsing Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

Help and For more information about protecting your computerSupport against viruses, clickStart, then clickHelp and Support.

Type the keyword viruses in theSearch box, then click the arrow.

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Chapter 8: Maintaining Your Notebook

To scan for viruses:

1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2005. Norton AntiVirus opens.

2 Click Scan for Viruses.

3 Click the type of scan you want to make in the Scan for Viruses area.

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Protecting your computer from viruses

To remove a virus:

1 If Norton AntiVirus finds a virus, follow allon-screeninstructions to remove the virus.

2

3

Turn off your computer and leave it off for at least 30 seconds.

Turn on your computer and rescan for the virus.

To update Norton AntiVirus:

Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription.

1

2

Make sure that you are connected to the Internet.

Click Start, All Programs, Norton AntiVirus, then click LiveUpdate. The LiveUpdate wizard opens.

3 Follow theon-screeninstructions to update your Norton AntiVirus program with the latest virus protection files.

4 When the program has finished, clickFinish.

 

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Chapter 8: Maintaining Your Notebook

Updating Windows

Windows Update is the online extension of Windows that helps you to keep your computer up-to-date.Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly. Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer.

To run Windows Update:

1 Connect to the Internet.

2 Click Start, All Programs, then click Windows Update.

3 Follow theon-screeninstructions.

Help and For more information about Windows Update in

Support Windows XP, clickStart, then clickHelp and Support. Type the keywordWindows Update in the HelpSpotSearch box, then click the arrow.

Restoring your system

All programs that were preinstalled on your computer are available on the backup restore discs that you created with the recovery media program, on the hard drive, or on restore discs that were included with your computer. If you need to restore your computer to the original configuration, you can use the backup restore discs or you can use the backup files located on the hard drive.

The instructions for using the restore discs or hard drive backup files are included in the instruction booklet that came with your restore discs.

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Chapter 9

Troubleshooting

Troubleshooting typical hardware and software problems

Getting telephone support

Using automated troubleshooting systems

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Chapter 9: Troubleshooting

Safety guidelines

While troubleshooting your notebook, follow these safety guidelines:

Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook.

Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 72.

After you complete any maintenance tasks where you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.

Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.

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First steps

First steps

If you have problems with your notebook, try these things first:

Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power.

If you use a power strip or surge protector, make sure that it is turned on.

If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

Make sure that your hard drive is not full.

If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.

If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

If an error occurs in a program, see the program’s printed documentation or the online help.

Help and For more information about troubleshooting, clickStart,Support then clickHelp and Support. Type the keyword

troubleshooting in the Search box

, then click the arrow.

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Chapter 9: Troubleshooting

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Audio

Audio troubleshooting is covered under “Sound” on page 118.

Battery

Battery troubleshooting is covered under “Power” on page 116.

CD drives

CD drive troubleshooting is covered under “DVD drives” on page 103.

Device installation

You have computer problems after adding a new device

Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.

To check IRQ usage:

1 ClickStart, then clickControl Panel. TheControl Panel window opens. If your Control Panel is in Category View, click

Performance and Maintenance.

2 Click/Double-clickSystem, click theHardware tab, then clickDevice Manager. TheDevice Manager window opens.

3 ClickView, then clickResources by type.Double-clickInterrupt request (IRQ). All IRQs and their hardware assignments are displayed.

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Troubleshooting

Help and

 

For more information about IRQs, click Start, then click

 

Support

 

Help and Support. Type the keywordIRQs in theSearch

 

 

box

, then click the arrow.

 

 

 

 

To free IRQ resources for the new device:

1 In theDevice Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle.

2 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable.

3 Right-clickthe device or port you want to disable, then clickDisable. The device or port is disabled.

Diskette drive

The diskette drive is not recognized

Shut down and restart your notebook.

The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the diskette again.

You see an “Access Denied” or “Write protect” error message

Move the write-protectiontab in theupper-rightcorner of the diskette down (unprotected).

The diskette may be full. Delete unnecessary files on the diskette and try again.

Not all diskettes are IBM-compatible.Make sure that the diskette you are using isIBM-compatible.

Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

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Chapter 9: Troubleshooting

You see a “Disk is full” error message

Delete unnecessary files on the diskette.

Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive.

Run Error checking on the diskette. If errors are detected and corrected, try using the diskette again.

Tips & Tricks For instructions on running Error checking, see “Checking

the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

You see a “Non-systemdisk”, “NTLDR is missing”, or “Disk error” error message

Eject the diskette from the diskette drive, then press ENTER.

Make sure that the diskette you are using is IBM-compatible.

The modular drive status indicator is lit continuously

Remove the diskette from the drive. If the indicator stays on, try restarting your notebook.

Display

The screen is too dark

Adjust the brightness using the system keys. For more information, see “System key combinations” on page 33.

The screen resolution is not correct

Change the screen resolution from the Display Properties dialog box.

Tips & Tricks For instructions on changing the screen resolution, see

“Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

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Troubleshooting

The text on the display is dim or difficult to read

Adjust the brightness and contrast using the system keys. For more information, see “System key combinations” on page 33.

Change the display settings.

Tips & Tricks For instructions on changing the display settings, see

“Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then click

Gateway Documentation.

Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrixLCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

Adjust the brightness using the system keys. For more information, see “System key combinations” on page 33.

Make sure the notebook is not in standby or hibernate mode. For more information, see “Changing power modes” on page 69.

The notebook may be sending its display to an external monitor or television. Press FN +F4 several time to toggle through the attached display, an external monitor or television, or both.

DVD drives

Your notebook does not recognize a disc

The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again.

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Chapter 9: Troubleshooting

Make sure that the disc label is facing up, then try again.

If you are trying to play a DVD, make sure that you have a DVD drive. See “Identifying drive types” on page 48 for more information.

Try a different disc. Occasionally discs are flawed and cannot be read by the drive.

Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.

Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 92.

An audio CD does not produce sound

Make sure that the CD label is facing up, then try again.

Some music CDs have copy protection software. You may not be able to play these CDs on your notebook.

Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 33.

Make sure that the Windows volume control is turned up.

Tips & Tricks For instructions on how to adjust the volume control in

Windows, see “Adjusting the volume” in Using Your

Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then click

Gateway Documentation.

Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinations” on page 33.

Make sure that headphones are not plugged into the headphone jack.

If you are using powered speakers, make sure that they are plugged in and turned on.

Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 92.

Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook.

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Troubleshooting

Reinstall the audio device drivers. For more information, see “Downloads” on page 4.

A DVD movie will not play

Make sure that the label or side you want to play is facing up, then try again.

Make sure that you have a DVD drive. See “Identifying drive types” on page 48 for more information.

The DVD drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again.

Shut down and restart your notebook.

Clean the DVD. For more information, see “Cleaning CDs or DVDs” on page 92.

DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging.

If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match.

Make sure that a DVD player program has been installed on your notebook.

Tips & Tricks For instructions on playing a DVD, see“Playing a DVD” on page 50.

A DVD does not produce sound on a TV

Audio is not transmitted through the TV out jack. Use the built-inspeakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD.

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Chapter 9: Troubleshooting

You cannot eject a CD or DVD

Your notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. See “Inserting a CD or DVD” on page 49 for the location of the manual eject hole.

File management

A file was accidentally deleted

If a file was deleted at a DOS prompt or in Windows while holding down the SHIFT key, the file cannot be restored.

To restore deleted files:

1 Double-clicktheRecycle Bin icon.

2 Right-clickthe file you want to restore, then clickRestore. The file is restored to the place where it was originally deleted from.

If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored.

Help and For more information about restoring deleted files, click

Support Start, then clickHelp and Support. Type the keyword

System Restore in the Search box

, then click the arrow.

Hard drive

You see an “Insufficient disk space” error message

Delete unnecessary files from the hard drive using Disk Cleanup.

Tips & Tricks

For instructions on deleting unnecessary files, see “Using

 

Disk Cleanup” in Using Your Computer which has been

 

included on your hard drive. To access this guide, click

 

Start, All Programs, then click Gateway Documentation.

 

 

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Troubleshooting

Empty the Recycle Bin by right-clicking the Recycle Binicon, then clicking Empty Recycle Bin.

Caution All deleted files will be lost when you empty the Recycle Bin.

Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive.

Help and

For more information about file management, click Start,

Support

then click Help and Support. Type the keywordfile

 

 

management in the Search box

,

 

then click the arrow.

 

 

 

 

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.

Tips & Tricks For instructions on fixing hard drive problems, see

“Checking the hard drive for errors” in Using Your

Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then click

Gateway Documentation.

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your notebook.

Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information, see “Replacing the hard drive kit” on page 77.

If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

You see a “Non-systemdisk”, “NTLDR is missing”, or “disk” error message

Eject the diskette from the diskette drive, then press ENTER.

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The secondary hard drive is not recognized

The modular drive may not be inserted completely into the drive bay. Press the drive into the bay, then try to access the drive again.

Internet

You cannot connect to the Internet

If you are using a dial-upmodem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See“Right side” on page 12 to make sure that the connections have been made correctly.

-OR-

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. See “Right side” on page 12 to make sure that the connections have been made correctly.

Make sure that you do not have a problem with your modem. For more information, see “Modem (dial-up)” on page 110.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.

Help and For more information about troubleshooting InternetSupport connections, clickStart, then clickHelp and Support.

Type the keyword troubleshooting connectionsin the

Search box, then click the arrow.

You see an “Unable to locate host” message and are unable to browse the Internet

This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.

Double-checkthe URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

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Troubleshooting

Connecting to a Web site takes too long

Many factors can affect Internet performance:

The condition of the telephone lines in your residence or at your local telephone service

The condition of the Internet computers to which you connect and the number of users accessing those computers

The complexity of graphics and multimedia on Web pages

Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook

People are sending you e-mailmessages, but you have not received any mail

Click the receive button in your e-mailprogram.

Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.

Keyboard

The external keyboard does not work

Make sure that the keyboard cable is plugged in correctly.

Remove all extension cables and switchboxes.

Clean the keyboard by using an aerosol can of air with a narrow, straw-likeextension to remove dust and lint trapped under the keys.

Try a keyboard that you know works to make sure that the keyboard port works.

If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message

Make sure that nothing is resting on the keyboard.

Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook.

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You are pressing a letter key and a number appears on the screen

The numeric keypad is turned on. See “System key combinations” on page 33 for instructions on turning off your numeric keypad.

Memory

You see a “Memory error” message

Make sure that the memory module is inserted correctly in the memory bay slot. For more information, see “Adding or replacing memory” on page 73.

Use a third-partydiagnostic program to help determine if a memory module is failing. For more information, see“Adding or replacing memory” on page 73.

You see a “Not enough memory” error message

Close all programs, then restart your notebook.

Help and

For more information about troubleshooting memory

Support

errors, click Start, then clickHelp and Support. Type the

 

keyword memory error in theSearch box

 

, then click the arrow.

 

 

Memory card reader

Drive letter for the memory card slot does not appear in the My Computer window

Reboot your notebook.

Modem (dial-up)

Your modem does not dial or does not connect

Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Right side” on page 12 to make sure that the connections have been made correctly.

Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone.

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Make sure that the modem cable is less than 6 feet (1.8 meters) long.

Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack.

If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately.

To check the dialing properties:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2

3

4

Click/Double-click the Phone and Modem Optionsicon, then click the Dialing Rulestab.

Click the location from which you are dialing, then click Edit.

Make sure that all settings are correct.

Help and For more information about dialing properties, clickStart,Support then clickHelp and Support. Type the keyworddialing in theSearch box, then click the

arrow.

Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem.

Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.

Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.

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Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure.

You can also call your telephone service and have the telephone line checked for noise or low line levels.

Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service.

Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy.

You cannot connect to the Internet

The ISP may be having technical difficulties. Contact your ISP for technical support.

See if the modem works with a different communications program. The problem may be with just one program.

Review the troubleshooting information under “Internet” on page 108.

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.

Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem

Current fax technology only supports a maximum send and receive rate of 14,400 bps.

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Troubleshooting

The modem is not recognized by your notebook

Make sure that the line connected to the modem is working and plugged into the appropriate port on your notebook. See “Right side” on page 12 to make sure that the connections have been made correctly.

If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).

Use the modem cable that came with your notebook. Some telephone cables do not meet required cable standards and may cause problems with the modem connection.

Shut down and restart your notebook.

Run Windows modem diagnostics.

To run modem diagnostics:

1 Close all open programs.

2 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

3 Click/Double-click the Phone and Modem Optionsicon, then click the Modemstab.

4 Click your modem, then clickProperties. TheModem Properties dialog box opens.

5 Click theDiagnostic tab, then clickQuery Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such asport already open orthe modem has failed to respond, the modem did not pass diagnostics.

Help and For more information about modem troubleshooting, click

Support Start, then clickHelp and Support. Type the keywordmodem troubleshooting in theSearch box

, then click the arrow.

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The modem is noisy when it dials and connects

When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.

To turn down the modem volume:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Phone and Modem Optionsicon, then click the Modemstab.

3 Click the modem you want to adjust, then clickProperties.

4 Click theModem tab, then adjust theSpeaker volume control.

5 ClickOK twice to close thePhone and Modem Options dialog box.

Mouse

See also “Touchpad or pointing device” on page 119.

The external mouse does not work

Make sure that the mouse cable is plugged in correctly.

Shut down and restart your notebook.

Remove all extension cables and switch boxes.

Try a mouse you know is working to make sure that the mouse port works.

The external mouse works erratically

Clean the mouse.

Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.

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Networks

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see the printed network guide that came with your notebook.

Help and For more information about network troubleshooting, click

Support

Start, then clickHelp and Support. Type the keyword

 

network troubleshooting in the Search box

 

, then click the arrow.

Passwords

Your notebook does not accept your password

Make sure that CAPS LOCK andNUM LOCK are turned off, then retype the password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions.

PC Cards

You installed a PC Card and now your notebook is having problems

Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation.

Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see “Device installation” on page 100.

Pointing device

See “Touchpad or pointing device” on page 119.

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Power

Your notebook is not working on AC power

Make sure that your AC power adapter is connected correctly to your notebook. For more information, see “Connecting the AC adapter” on page 22.

If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

Your notebook is not working on battery power

Allow the battery to return to room temperature.

Check the power management settings.

Tips & Tricks

For more information about using power management

 

settings, see “Changing Power-SavingSettings” inUsing

 

Your Computer which has been included on your hard

 

drive. To access this guide, click Start,All Programs, then

 

click Gateway Documentation.

 

 

Make sure that the battery is installed correctly. For more information, see “Installing the battery” on page 22.

Make sure that the battery is fully recharged. For more information, see “Recharging the battery” on page 63.

Make sure that the battery is calibrated correctly. For more information, see “Recalibrating the batteries” on page 63.

Printer

The printer will not turn on

Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

Make sure that the power cable is plugged into an AC power source.

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The printer is on but will not print

Check the cable between the printer and your notebook. Make sure that it is connected to the correct port.

Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

Check the port and cable for bent or broken pins.

If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-clickthePrinters and Faxes icon. ThePrinters and Faxes window opens.

3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-clickthePrinters and Faxes icon. ThePrinters and Faxes window opens.

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3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offlineto clear the check mark.

 

 

 

 

 

Help and

 

For more information about printer troubleshooting, click

 

Support

 

Start, then clickHelp and Support. Type the keyword

 

 

 

 

printer troubleshooter in the Search box

 

 

 

 

, then click the arrow.

 

 

 

 

 

Wait until files have been printed before sending additional files to the printer.

If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the built-inspeakers

Make sure that headphones are not plugged into the headphone jack.

Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 33.

Make sure that the Windows volume control is turned up.

Tips & Tricks For instructions on how to adjust the volume control in

Windows, see “Adjusting the volume” in Using Your

Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then click

Gateway Documentation.

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Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinations” on page 33.

Help and For more information about troubleshooting sound issues,Support clickStart, then clickHelp and Support. Type the keywordsound troubleshooter in theSearch box

, then click the arrow.

Touchpad or pointing device

Touchpad or pointing device is not working

Make sure the touchpad or pointing device is turned on. For more information, see “Turning the touchpad or pointing device on or off” on page 40.

The notebook is not responding when you click or tap on the touchpad

Turn on the touchpad.

Tips & Tricks For instructions on how to adjust the touchpad settings,

see “Changing the mouse or touchpad settings” in Using

Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

The pointer moves unexpectedly

Clean the touchpad with a damp cloth (water only) and wipe it dry.

Adjust the touchpad settings.

Tips & Tricks For instructions on how to adjust the touchpad settings,

see “Changing the mouse or touchpad settings” in Using

Your Computer which has been included on your hard drive. To access this guide, clickStart,All Programs, then clickGateway Documentation.

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Video

The projector or external monitor is not working

Make sure that you have pressed FN+F4 to activate the external monitor option.

Make sure that the monitor is turned on and that the video cable is connected correctly.

TV out is not working

Make sure that you have activated TV out. For more information, see “Viewing the display on a television” on page 57.

Make sure that the television is turned on and that the S-Videocable is connected correctly.

Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see “Viewing the display on a television” on page 57.

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Telephone support

Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care:

Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on.

If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

If you have “how to” questions about using a program, see:

Online Help

Printed documentation

The Microsoft Windows documentation

The software publisher’s Web site

See the troubleshooting section of this chapter.

Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if:

Power cords or plugs are damaged

Liquid has been spilled into your notebook

Your notebook was dropped

The case was damaged

Instead, unplug your notebook and contact a qualified computer technician.

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps.

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Telephone numbers

Gateway offers a wide range of customer service, customer care, and information services.

Automated troubleshooting system

Service description

How to reach

 

 

Use an automated menu system and your telephone

800-846-2118

keypad to find answers to common problems.

 

 

 

Telephone numbers

You can access the following services through your telephone to get answers to your questions:

Resource

Service description

How to reach

 

 

 

Answers by

Get tutorial assistance for hardware

www.gateway.com/answers

Gateway

and software issues.

 

 

 

 

Gateway

Talk to a Gateway Customer Care

Gateway Customer Care

Customer Care

representative about a non-tutorial

telephone numbers vary by

 

technical support question. (See

country or region. See the

 

“Before calling Gateway Customer

label on the bottom of your

 

Care” on page 121 before calling.)

notebook. For more

 

 

information, see “Identifying

 

 

your model” on page 17.

 

 

 

America Online

Get support for your America Online

800-827-6364(US)

 

ISP account.

888-265-4357(Canada)

 

 

 

 

 

Sales

Get information about available

888-888-2075(US)

 

systems.

888-387-7752(Canada)

 

 

 

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Telephone support

Self-help

If you have how-to questions about using yourGateway-suppliedhardware or software, see the following resources:

The printed or online documentation that came with your hardware or software. In many cases, additional product information and online documentation for Gateway-suppliedhardware can be found in our Web site's Documentation Library.

This user guide and the Using Your Computer guide.

The software publisher's Web site.

Help and For morehow-toinformation about Windows, clickStart,Support then clickHelp and Support. Type the keywordpractice in theSearch box, then click the

arrow.

Tutoring

Answers by GatewaySM is a telephone service that provides answers to all of your “How do I” questions on Gateway computers. For more information, go towww.gateway.com/answers.

Training

Gateway provides the following computer-basedtraining:

Resource

Service description

For more information

 

 

 

Gateway

A variety of courses and tutorials are

www.gateway.com/training

Learning

available on CD. Select from several

 

Libraries

easy-to-uselearning libraries.

 

 

 

 

Online Training

More than 450 online courses are

www.learnwithgateway.com

from Learn

available from Learn With Gateway. All

 

With Gateway

you have to do is go online and log in.

 

 

You select the subject matter, and the

 

 

learning format (self-pacedtutorials or

 

 

virtual classrooms), all from the

 

 

comfort of your computer.

 

 

 

 

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Appendix A

Safety, Regulatory, and Legal

Information

Safety information

Regulatory statements

Notices

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Appendix A: Safety, Regulatory, and Legal Information

Important safety information

Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system.

Setting up your system

Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use.

Do not use this product near water or a heat source such as a radiator.

Set up the system on a stable work surface.

The product should be operated only from the type of power source indicated on the rating label.

If your notebook has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage.

Openings in the notebook case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the notebook ventilation openings.

Some products are equipped with a three-wirepower cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only into agrounding-typeoutlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.

If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.

If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges.

Care during use

Do not walk on the power cord or allow anything to rest on it.

Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system.

Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

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Important safety information

Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions.

When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the system.

Unplug the system from the wall outlet and refer servicing to qualified personnel if:

The power cord or plug is damaged.

Liquid has been spilled into the system.

The system does not operate properly when the operating instructions are followed.

The system was dropped or the cabinet is damaged.

The system performance changes.

Replacement parts and accessories

Use only replacement parts and accessories recommended by Gateway.

Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities,oxygen-ladenenvironments, or industrial facilities.

Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

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Regulatory compliance statements

Wireless Guidance

Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11B/G LAN & Bluetooth), 5.2 GHz (i.e. 802.11A LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of considerations while operating a wireless device.

Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.

The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.

Measurements have been performed to show that the RF exposure is below what is considered safe limits; however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting. The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 20 cm (8 inches) from user’s or bystander’s bodies.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:

Warning

Radio frequency wireless communication can interfere with

 

equipment on commercial aircraft. Current aviation

 

regulations require wireless devices to be turned off while

 

traveling in an airplane. 802.11B (also known as wireless

 

Ethernet or Wifi) and Bluetooth communication devices are

 

examples of devices that provide wireless communication.

 

 

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Regulatory compliance statements

Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.

Warning If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.

Caution Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service.

Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information.

Important Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.

United States of America

Federal Communications Commission (FCC) Intentional emitter per FCC Part 15

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label.

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The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.

The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Caution Wireless devices are notuser-serviceable.Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

Caution The transmitting device embedded in this system may not be used with any antenna other than the one provided with the system.

Caution In order to comply with FCC requirements this transmitter must not be operated (orco-located)in conjunction with any other transmitter or antenna installed in the notebook.

Unintentional emitter per FCC Part 15

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help.

Compliance Accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules.

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Regulatory compliance statements

FCC declaration of conformity

Responsible party:

Gateway Companies, Inc.

610 Gateway Drive, North Sioux City, SD 57049

(605) 232-2000Fax: (605)232-2023

Product:

Gateway M460

This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product.

Caution

Recycle or dispose of the used product properly according

 

to federal, state and local laws.

 

 

California Proposition 65 Warning

Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm.

Mercury Warning

Warning

Hg The lamp in this display contains mercury. Do not

 

trash. Recycle or dispose as hazardous waste.

Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems)

Your modem complies with Part 68 of the Code of Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.

A telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant.See installation instructions for details.

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The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

This equipment cannot be used on telephone company-providedcoin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information.

When programming or making test calls to emergency numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Perform such activities in the off-peakhours such as early morning or late evenings.

The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. Refer to your fax communication software documentation for details on how to comply with the fax-brandingrequirement.

Canada

Industry Canada (IC) Intentional emitter per RSS 210

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label.

As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada.

Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

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Caution To prevent radio interference to licensed service orco-channelMobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Caution Wireless devices are notuser-serviceable.Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service.

Caution The transmitting device embedded in this system may not be used with any antenna other than provide with the system.

Caution The 802.11A radio LAN your system may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.

Unintentional emitter per ICES-003

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.

Telecommunications per Industry Canada CS-03(for products fitted with anIC-compliantmodem)

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-lineindividual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

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Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

Japanese Notice

Japanese Modem Notice

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Regulatory compliance statements

Laser safety statement

All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.

Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.

EPA ENERGY STAR

As an ENERGY STAR® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System.

ENERGY STAR

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Notices

Copyright © 2005 Gateway, Inc.

All Rights Reserved

7565 Irvine Center Drive

Irvine, CA 92618 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

Gateway and the Black-and-WhiteSpot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS,MS-DOS,and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Macrovision statement

If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

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Index

A

AC adapter connecting 22 connector13, 84

international adapters 68 accessories

purchasing 18

safety precautions 127 application key32

arrow keys 32 audio

adjusting volume 34 back button34 headphone jack10, 83 microphone jack10, 84 muting34, 42

next button 34 pause button33 play button33 stop button33

troubleshooting 118 volume down button34 volume up button34

audio CD cleaning 92 playing50

B

battery

alternate power sources 68 bay65

changing 65

charge indicator 10, 62 charge status62 charging22, 63 conserving power67 icons62

installing 65

installing secondary 67

latch 14, 15 locating14 managing power67

monitoring charge 62 purchasing18 recalibrating63 recharging22, 63 release latch14, 15 replacing65 secondary11, 67

bays

battery 65 CD drive46

diskette drive 11, 46 DVD drive11, 46 DVD/CD-RWdrive11, 46 hard drive14

memory 15, 73 memory card reader46 module11, 46

recordable DVD drive 11, 46 second hard drive11, 46 secondary battery11, 67

brightness system keys 34

C

cable lock 11, 82 port replicator87

cable modem 26

Caps Lock indicator 30 cards

inserting memory card 51 inserting PC Card52 memory card slot12

PC Card slot 12

removing memory card 51 removing PC Card52 slots51, 52

troubleshooting memory card

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110

troubleshooting PC Card 115 types of memory cards supported

51 carrying case18 CD

cleaning 92 creating50 inserting49 playing audio50

cellular phone memory cards 51

Certificate of Authenticity 17 changing bay modules46 cleaning

audio CD 92 case91

CD 92

computer exterior 91 computer screen92 DVD92

keyboard 92 LCD panel92 screen92

clicking 36, 38

closing unresponsive program 29 connecting

AC adapter 22 dial-upmodem25 external keyboard31 external monitor55 keyboard31

port replicator 84 projector55

to cable modem 26 to DSL modem26 to Ethernet26

to network 26 connections

audio 10, 84

broadband Internet 13, 26, 83 cable modem13, 26, 83

digital camera 12, 83, 84 digital video camera12, 83 docking14, 82

docking station 82

DSL modem 13, 26, 83 Ethernet13, 26, 83 external audio10, 84

external diskette drive 12, 83 external speakers10, 83 Firewire12, 83

flash drive 12, 83 headphone10, 83 i.Link12, 83 IEEE 139412, 83 keyboard12, 83

microphone 10, 84 modem13, 25, 83 monitor (VGA)13, 55, 84 mouse12, 83

network 13, 26, 83 parallel84

port replicator 14, 82 power13, 22, 84 printer12, 83, 84 projector55

scanner 12, 83 serial84 speaker10, 83

S-Video(TV) out11, 83 S-Videoout57

USB 12, 83 VGA13, 55, 84

video camera 12, 83 copyright notice136 customer service

sales 122

D

default printer 117 digital camera

serial port 84 USB port12, 83

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digital video camera

IEEE 1394 port 12, 83 directional keys32 diskette

troubleshooting 101 diskette drive

locating 11

replacing drive module 46 status indicator30 troubleshooting101

display properties 55 switching33

troubleshooting 102 docking port14, 82 docking release latch82 documentation

Gateway Web site 3 help5

Help and Support 5 online help7

Using Your Computer 6 double-clicking36, 38 double-tapping38 dragging37

drivers updating 4

drives

CD 48

changing modular drives 46 diskette11

DVD 11, 48

DVD/CD-RW11, 48 DVD-RW48

hard drive 11, 14, 77 identifying drive types48 installing and replacing46 recordable DVD11 replacing hard drive77 second hard drive11 status indicators30

troubleshooting 101, 103, 106

types 48 DSL modem26 DVD

cleaning 92 creating50 drive48 inserting49 playing50, 57

troubleshooting 103 DVD drive

identifying 48

modular drive status indicator

30

replacing drive module 46 troubleshooting103 using48

DVD/CD-RWdrive11 See DVD drive

DVD-RWdriveSee DVD drive

E

electrostatic discharge (ESD) 72 EmPower power adapter68 eSupport

getting specifications 18 using4

Ethernet connecting 26 jack13, 26, 83

external monitor 13, 33, 84 EZ Pad touchpad

See touchpad

F

fan 11 faxes

troubleshooting 112 files

opening 36, 38 troubleshooting106

finding

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Help and Support topics 6 specifications18

Firewire port 12, 83 Fn key32, 33 folders

opening 36, 38 function keys32

G

Gateway eSupport 18

model number 14, 17 serial number17, 18 Web address3

Web site 3

H

hard drive bay 14

indicator 30 installing46, 77 replacing77

second hard drive 11, 46 troubleshooting106

headphone jack 10, 83 help

online 7 using5

Help and Support 5 searching6 starting5

Hibernate mode 69 hot-swapping52

I

i.Link port 12, 83 IEEE 1394 port12, 83 indicators

See status indicators inkjet printer19 installing

battery 65, 67

bay modules 46 devices100 diskette drive46 drives46

DVD/CD-RWdrive46 hard drive77 memory73

PC Card 52

recordable CD drive 46 recordable DVD drive46 secondary battery46, 67

Internet

troubleshooting 108, 112 IRQ conflicts100

J

jacks

See connections

K

Kensington cable lock lock ring 82

lock slot 11

port replicator 87 key combinations33 keyboard

buttons 31 cleaning92 connecting31 features31 locating15

troubleshooting 109 USB port12, 83

keys

application 32 arrow32 brightness34 directional32

Fn 32, 33 function32

LCD brightness 34 LCD/CRT33

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navigation 32 numeric keypad32 Pad Lock34 Standby33

system 32

system key combinations 33 toggle display33

Windows 32

L

label

model number 14 labels17

laser printer 19 latch

battery 14, 15 docking release82 LCD panel release10 modular bay14

LCD panel cleaning 92 release latch10

switching display 33 troubleshooting102 LCD/CRT system key33

lock

Kensington cable 11, 82

M

maintenance cleaning 91, 92

virus protection 93 Windows Update96

memory bay 15

installing 73 purchasing18 removing73 replacing73 troubleshooting110

memory card reader locating 12

memory card types supported 51 status indicator30

using 51 microphone

built-in16 microphone jack10, 84 Microsoft

Certificate of Authenticity 17 model number17

modem cable 26

connecting 25 DSL26

jack 13, 25, 83 troubleshooting110

modular bay See bays

modular drive indicator 30 monitor

adding external 55 cleaning92

color quality 56 display properties55 port13, 84

screen resolution 56 mouse

troubleshooting 114 USB port12, 83

moving pointer 36

screen objects 37 MP3 player

memory cards 51 multimedia

adjusting volume 42 playing DVD50 using DVD drive48

using Windows Media Player 50 muting sound34, 42

N

navigation keys 32

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141

network

jack 13, 26, 83 troubleshooting115

networking

turning off wireless network 43 turning on wireless network43

Norton Antivirus 93 NTSC/PAL jack57 Num Lock

status indicator 30, 34 system key34

numeric keypad status indicator 30 using32

O

online help 5, 7 opening

files 36, 38 folders36, 38 LCD panel10 notebook10 programs36, 38

shortcut menu 37, 39 option bays

changing modules 46 release latches14

P

parallel port 84 password115 PC Card

adding 52 eject button52 inserting52 installing52 removing52 slot52

troubleshooting 115 PCMCIA card

See PC Card PDA

memory cards 51 playing

audio CD 50 DVD50

pointer identifying 35 moving36

pointing device buttons 38 moving pointer38

opening shortcut menu 39 tapping38 troubleshooting119 turning on40

See also touchpad port replicator

attaching notebook 84 docking port14, 82 release latch82 separating notebook86 using18, 81

power

AC adapter 22, 68

battery 29, 62, 63, 65, 67 button15, 33, 82 changing modes69 connector13, 22, 84 conserving battery power67 EmPower adapter68 extending battery life67 Hibernate mode69 indicator10, 28 management61, 67

source problems 24 Standby mode28, 33, 69 status indicator10 troubleshooting116 turning off notebook28 turning on notebook27

printer

default 117 inkjet19

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laser 19 parallel port84

troubleshooting 116 USB port12, 83

programs

closing unresponsive 29 opening36, 38

projector adding 55

color quality 56 display properties55 screen resolution56

R

RAM

See memory rebooting notebook29 recalibrating battery63 recharging battery63 replacing

See installing resetting notebook29 restarting notebook29 restoring system96 right-clicking37 rocker switch35

S

safety

caring for computer 90 general precautions126 guidelines for troubleshooting

98

static electricity 72 scanner

USB port 12, 83 screen

cleaning 92 resolution56

troubleshooting 102, 120 screen objects

getting information 37, 39

moving 37 selecting36, 38

searching

in Help and Support 6 security features

Kensington cable lock 11, 82 Kensington lock ring87

serial number 17, 18 serial port84

setting up

safety precautions 126 shortcut menus

accessing 37, 39 shortcuts

opening menu 37, 39 shutting down notebook28, 29 SO-DIMM

See memory sound

adjusting 34, 42 controls42 muting34, 42

troubleshooting 118 speakers

built-in10 jack10, 83

specifications 18 Standby

mode 28, 33, 69 system key33

starting notebook 27

programs 36, 38 static electricity72 status indicators

battery charge 10, 62 Caps Lock30

CD drive 30 diskette drive30 drive activity30 DVD drive30

DVD/CD-RWdrive30

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hard drive 30 location16

memory card reader 30 modular drive30 Num Lock34

numeric keypad 30, 34 Pad Lock30

power 10

recordable DVD drive 30 surge protector24

Suspend 33 S-Video(TV) out

jack 11, 57, 83

system identification label 14, 17 system keys

combinations 33 locating32

system restore 96

T

technical support

automated troubleshooting 122 eSupport18

Technical Support 122 tips before contacting121 tutorial service122

telephone support 121 television

playing DVD on 57 TV out jack57 viewing display on57

touchpad buttons 35 clicking36

double-clicking36, 38 dragging screen objects37 locating16

moving pointer 35, 36 moving screen objects37 opening files, folders, and

programs 36, 38 opening shortcut menu37

right-clicking37, 39 rocker switch35

selecting screen objects 36, 38 tapping37

troubleshooting 119 turning on40

See also pointing device training

CD 123 classroom123

Gateway Learning Libraries 123 Learn With Gateway123

troubleshooting audio 118

automated system 122 device installation100 diskette drive101 display102

DVD drive 103 faxes112

files 106

general guidelines 99 hard drive106

Internet connection 108, 112 IRQ conflict100

keyboard 109 LCD panel102 memory110

memory card reader 110 modem110

mouse 114 network115 passwords115 PC Cards115

pointing device 119 power116

printer 116

safety guidelines 98 screen102, 120 screen area102 screen resolution102 sound118

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technical support 121 telephone support121 touchpad119

video 120

Web site connection speed 109 turning off

notebook 28, 29 wireless network33, 43

turning on notebook 27

wireless network 33, 43 tutoring

fee-based123

TV out (S-Videoout) jack11, 83

U

undocking 86 updating

device drivers 4 Norton AntiVirus93 Windows96

upgrading 71 USB port12, 83

V

VGA port 13, 55, 84 video

playing 50

S-Videoout jack11, 83 troubleshooting120

virus

protecting against 93 removing93

volume

adjusting 34, 42 adjusting modem114 controls42

muting 34, 42 system keys34 troubleshooting118

W

waking up notebook 28 Web site

Gateway 3 Windows

key 32

Product Key Code 17 restoring96 updating96

Windows Media Player 50 Windows Security Center

using 93 wireless network button33

turning off 43 turning on43

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MAN M460 MYSTQ USR GDE R0 11/04