Gateway DX420, GM5259e, GM5259h, GM5260, GM5266e Quick Reference Guide

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HARDWARE REFERENCE

Gateway Computer

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Contents

Contents

Chapter 1: About This Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing the User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 3: Maintenance Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Adding or replacing a CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Replacing the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Adding or replacing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Replacing the front fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Replacing the rear fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Replacing the heat sink and processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Replacing the I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Adding or replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4: Configuring Drives for RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 RAID for performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 RAID for security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 RAID for both: performance and security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Enabling RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Creating a RAID volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Deleting a RAID volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Resetting drives to non-RAID status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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Contents

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CHAPTER 1

About This Reference

Accessing the User Guide

Gateway contact information

Microsoft Certificate of Authenticity

1

CHAPTER 1: About This Reference

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About this guide

This guide includes information and maintenance instructions that are specific to your model of Gateway computer. For all other computer information, see your online User Guide.

Accessing the User Guide

In addition to this guide, the User Guide has been included on your hard drive. The User Guide is an in-depth, easy-to-read manual that includes information on the following topics:

Help and technical support

Setting up and starting your computer

Using and customizing Windows and other software Controlling audio and video settings

Using the Internet Protecting your files

Playing and recording media Networking

Maintenance and troubleshooting Legal notices

To access the User Guide:

Click Start, All Programs, then click Gateway Documentation.

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Gateway contact information

Gateway contact information

The label on the side of your computer case contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance.

Online support:

Tech Support Phone: (U.S.) (Canada)

Tech Support Hours:

9004394

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation CD or DVD, you will need to enter these numbers to activate Windows.

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CHAPTER 1: About This Reference

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CHAPTER 2

Hardware Features

Front

Back

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CHAPTER 2: Hardware Features

Front

Important

Your computer hardware options and port locations may vary from the illustration below.

DVD/CD drive

USB port (optional)

Microphone jack

Headphone jack

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DVD/CD drive (optional)

Diskette drive (optional)

Memory card reader (optional)

Power button/ power indicator

Hard drive indicator

USB ports (optional)

IEEE 1394 ports (optional)

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Front

Component

Icon

 

Description

 

 

 

 

 

DVD/CD drive

 

 

 

Use this drive to listen to audio CDs, install games and programs,

 

 

 

 

watch DVDs, and store large files onto recordable discs (depending

 

 

 

 

on drive type).

 

 

 

 

This drive may be a CD, recordable CD, DVD, or recordable DVD drive.

 

 

 

 

To identify your drive type and for more information about your drive, see

 

 

 

 

your user guide.

 

 

 

 

 

USB ports (optional)

 

 

 

Plug a USB (Universal Serial Bus) device (such as a USB printer,

 

 

 

 

scanner, camera, keyboard, or mouse) into one of these ports. For more

 

 

 

 

information, see your user guide.

 

 

 

 

 

Diskette drive

 

 

 

Insert a standard 3.5-inch diskette into the optional diskette drive.

(optional)

 

 

 

 

 

 

 

 

 

Memory card reader

 

 

 

Insert a memory card from a digital camera, MP3 player, PDA, cellular

(optional)

 

 

 

telephone, or other devices into the memory card reader.

 

 

 

 

 

Power button and

 

 

 

Press this button to turn the power on or off. You can also configure

power indicator

 

 

 

the power button to operate in Standby/Resume mode or Hibernate

 

 

 

 

 

 

mode. The power indicator lights when the computer is turned on.

 

 

 

 

 

Hard drive indicator

 

 

 

Lights when the hard drive is in use.

 

 

 

 

 

IEEE 1394 ports

 

 

 

Plug IEEE 1394 (also known as Firewire® or i.Link®) devices (such as a

(optional)

 

 

 

digital camcorder) into these 6-pin IEEE 1394 ports. For more

 

 

 

 

information, see your user guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

Headphone jack

 

 

 

Plug powered, analog front speakers, an external amplifier, or

 

 

 

 

headphones into this jack. This jack is color-coded orange.

 

 

 

 

 

Microphone jack

 

 

 

Plug a microphone into this jack. This jack is color-coded red or pink.

 

 

 

 

 

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CHAPTER 2: Hardware Features

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Back

Your computer matches one of the two following illustrations, and includes the components listed.

Important

Your computer hardware options and port locations may vary from the illustrations below.

Power connector

Case cover thumbscrew

Audio in/side speaker jack

Surround left/right speaker jack

Ethernet (network) jack

IEEE 1394/FireWire™/ i.Link™ port

PS/2 mouse port

S-Video out jack (optional)

TV tuner (optional)

Telephone jack

Voltage switch

Headphone/front speaker jack

Microphone jack

S/PDIF jack (optional)

Center/subwoofer jack

USB ports

PS/2 keyboard port

Monitor port

Modem (line) jack

Case cover thumbscrew

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Gateway DX420, GM5259e, GM5259h, GM5260, GM5266e Quick Reference Guide

www.gateway.com

Power connector

Case cover thumbscrew

Audio in/side speaker jack

Surround left/right speaker jack

Ethernet (network) jack

IEEE 1394/FireWire™/ i.Link™ port

Parallel port

PS/2 mouse port

S-Video out jack (optional)

TV tuner (optional)

Telephone jack

Case cover thumbscrew

Back

Voltage switch

Headphone/front speaker jack

Microphone jack

S/PDIF jack (optional)

Center/subwoofer jack

USB ports

Monitor port

Serial port

PS/2 keyboard port

Monitor port (optional)

Modem jack

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CHAPTER 2: Hardware Features

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Available ports may vary, depending on your model.

Component

Icon

Description

 

 

 

 

Power connector

 

 

Plug the power cord into this connector.

 

 

 

 

Case cover

 

 

Remove these screws before opening the case.

thumbscrews

 

 

 

 

 

 

 

Audio input (Line

 

 

This jack is user configurable for one of the following:

in) jack (blue plug)

 

 

Stereo in: Plug an external audio input source (such as a stereo) into

-OR-

 

 

this jack so you can record sound on your computer (Default).

Side speaker jack

 

 

Stereo out: Plug your side left and right speakers into this jack.

 

 

 

For information on configuring this jack, see your user guide.

 

 

 

 

Center/subwoofer

 

 

Plug your center speaker and subwoofer into this jack.

jack (orange plug)

 

 

For information on configuring this jack, see your user guide.

 

 

 

 

Ethernet

 

 

Plug an Ethernet network cable or a device (such as a DSL or cable

(network) jack

 

 

modem for a broadband Internet connection) into this jack.

 

 

 

For more information, see “Learning about the Internet” in your User

 

 

 

Guide which has been included on your hard drive. To access this guide,

 

 

 

click Start, All Programs, then click Gateway Documentation.

 

 

 

 

IEEE 1394 ports

 

 

Plug IEEE 1394 (also known as Firewire® or i.Link®) devices (such as a

 

 

 

digital camcorder) into these 6-pin IEEE 1394 ports. For more

 

 

 

information, see your user guide.

 

 

 

 

 

 

 

 

 

 

Parallel port

 

 

Plug a parallel device (such as a printer) into this port. For more

 

 

 

information, see your user guide.

 

 

 

 

PS/2 mouse port

 

 

Plug a PS/2 mouse into this port.

 

 

 

 

S-Video (TV) out

 

 

Plug a standard S-Video device (such as a television) into this optional

jack

 

 

jack. Plug the other end of the cable into an S-Video jack on a television.

(optional)

 

 

 

 

 

 

 

Telephone

 

 

Plug a telephone’s cable into this jack after connecting the modem

(PHONE) jack

 

 

(LINE) jack. For more information on modems, see your user guide.

 

 

 

 

Voltage switch

 

 

Before turning on your computer, make sure that this switch is in the

 

 

 

correct position for the correct power available. The switch is preset at

 

 

 

the factory with the correct voltage for your area.

 

 

 

In the United States, the utility power is supplied at a nominal 115 volts

 

 

 

at 60 Hz. The power supply should always be set to this when your

 

 

 

computer is operating in the United States. In other areas of the world,

 

 

 

such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your

 

 

 

computer is operating in an environment such as this, the voltage

 

 

 

switch should be moved to 230.

 

 

 

 

Headphone/

 

 

This jack is user configurable for one of the following:

analog speakers

 

 

Headphone: Plug headphones or amplified speakers into this jack

jack (green plug)

 

 

(Default).

-OR-

 

 

Stereo out: Plug your front left and right speakers into this jack.

Front speakers

 

 

For information on configuring this jack, see your user guide.

jack

 

 

 

 

 

 

 

Microphone jack

 

 

Plug a microphone into this jack.

(pink plug)

 

 

 

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Back

Component

Icon

Description

 

 

 

 

S/PDIF optical

 

 

Plug an S/PDIF optical audio connection to this jack.

audio jack

 

 

 

 

 

 

 

Rear speaker jack

 

 

Plug your right rear and left rear speakers into this jack.

(black plug)

 

 

For information on configuring this jack, see your user guide.

 

 

 

 

USB ports

 

 

Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™

 

 

 

drive, printer, scanner, camera, keyboard, or mouse) into these ports.

 

 

 

For more information, see your user guide.

 

 

 

 

Monitor port

 

 

Plug a monitor into this port.

 

 

 

 

Serial port

 

 

Plug a serial device into this port.

 

 

 

 

PS/2 keyboard

 

 

Plug a PS/2 keyboard into this port.

port

 

 

 

 

 

 

 

Modem (LINE) jack

 

 

Plug a modem cable into this jack. For more information on modems,

 

 

 

see your user guide.

 

 

 

 

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CHAPTER 2: Hardware Features

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