Gateway 3000, 3500 Owner's Manual

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Gateway Notebook

User Guide

Contents

1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Checking Out Your Gateway Notebook. . . . . . . . . . . . . . . . . . . . 9

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Gateway model and serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . 23 Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Connecting to a cable or DSL modem or to an Ethernet network . . . . . . 25 Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Turning your wireless network on or off . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

4 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Using the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .

47

5 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

6

Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

 

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

 

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

 

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63

7

Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

67

 

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

68

 

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

69

 

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

69

 

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70

 

Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70

 

Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70

 

Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71

 

Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

 

Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

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8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . 97 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . 101

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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iv

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Chapter 1

Getting Help

Using the Gateway Web site

Using Help and Support

Using Your Computer guide

Using online help

1

Chapter 1: Getting Help

Thank you for purchasing our notebook!

You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.

Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.

Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your notebook in good operating condition.

Gateway stands behind our value proposition to our customers — to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.

We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway notebook for years to come.

Thank you again, from all of us at Gateway.

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Gateway Web site

Gateway Web site

Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com.

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Chapter 1: Getting Help

Using eSupport

The eSupport site is divided into five major areas:

Support Home

Product Support

Downloads

Contact Us

PC Tools

Support Home

Click Support Home, then click All Support Documents to access product documentation, specifications, and guides. You can also browse through the reference area to locate an article specific to the question you have.

Click Support Home, then click General Tutorials to access an extensive library of how-to articles and videos on topics, such as making audio CDs and installing a hard drive.

Product Support

Click Product Support to view a list of all the products that Gateway supports.

Downloads

Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. Click All Downloads to walk through a step-by-step wizard to locate your drivers.

Contact Us

Click Contact Us to access links to customer care with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see “Telephone support” on page 97.

PC Tools

Click PC Tools to access utilities to help you manage your notebook.

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Help and Support

Help and Support

Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook.

To start Help and Support:

Click Start, then click Help and Support. Help and Support opens.

You can find help information by clicking a link, performing a search, or browsing the index.

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Chapter 1: Getting Help

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button.

For each search, you receive the following search result types:

Suggested Topics - These topics are located in Help and Support and are relevant to your search topic.

Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box.

Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the Search Results list.

Using Your Computer guide

In addition to this guide, the Using Your Computer guide has been included on your hard drive. The Using Your Computer guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics.

To access the Using Your Computer guide:

Click Start, All Programs, then click Gateway Documentation.

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Online help

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.

You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.

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Chapter 1: Getting Help

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Chapter 2

Checking Out Your

Gateway Notebook

Identifying features

Locating your notebook’s model and serial number

Locating the Microsoft Certificate of Authenticity

Locating the specifications for your notebook

Purchasing accessories

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Chapter 2: Checking Out Your Gateway Notebook

Front

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume control

 

Memory

LCD panel

 

 

 

card

release latch

Microphone jack

reader

 

 

 

 

 

 

 

 

 

 

Headphone jack

Component

Icon

Description

 

 

 

Volume control

 

Press the right side of the button to increase the

 

 

volume.

 

 

Press the left side of the button to decrease the

 

 

volume.

 

 

Press the button in to mute the volume.

 

 

 

Microphone jack

 

Plug a microphone into this jack.

 

 

 

Headphone jack

 

Plug amplified speakers or headphones into this jack.

 

 

The built-in speakers are turned off when speakers or

 

 

headphones are plugged into this jack.

 

 

 

Memory card

 

Insert a memory card from a digital camera, MP3

reader

 

player, PDA, or cellular telephone into the memory

 

 

card reader. For more information, see “Using the

 

 

memory card reader” on page 43. The memory card

 

 

reader supports Memory Stick®, Memory Stick Pro®,

 

 

MultiMediaCard™, and Secure Digital™.

 

 

 

LCD panel release

 

Open the LCD panel by sliding the release latch.

latch

 

 

 

 

 

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Left side

Left side

Modem jack Ventilation fan Monitor port PC Card slot

Component

Icon

Description

 

 

 

 

 

 

 

 

 

 

 

 

Modem jack

 

 

 

 

 

 

 

 

 

 

Plug a modem cable into this jack. For more information, see

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Connecting the dial-up modem” on page 24.

 

 

 

 

 

 

 

 

 

 

 

 

Ventilation fan

 

 

 

 

 

 

 

 

 

 

Helps cool internal components.

 

 

 

 

 

 

 

 

 

 

 

Warning: Do not work for long periods with the notebook

 

 

 

 

 

 

 

 

 

 

 

resting on your lap. If the air vents are blocked, the notebook

 

 

 

 

 

 

 

 

 

 

 

may become hot enough to harm your skin.

 

 

 

 

 

 

 

 

 

 

 

Caution: Do not block or insert objects into these slots. If

 

 

 

 

 

 

 

 

 

 

 

these slots are blocked, your notebook may overheat resulting

 

 

 

 

 

 

 

 

 

 

 

in unexpected shutdown or permanent damage to the

 

 

 

 

 

 

 

 

 

 

 

notebook.

 

 

 

 

 

 

 

 

 

 

 

Caution: Provide adequate space around your notebook so

 

 

 

 

 

 

 

 

 

 

 

air vents are not obstructed. Do not use the notebook on a

 

 

 

 

 

 

 

 

 

 

 

bed, sofa, rug, or other similar surface.

 

 

 

 

 

 

 

 

 

 

 

 

Monitor port

 

 

 

 

 

 

 

 

 

 

Plug an analog VGA monitor or projector into this port.

 

 

 

 

 

 

 

 

 

 

 

 

PC Card slot

 

 

 

 

 

 

 

 

 

 

Insert one Type II PC Card into this slot. For more information,

 

 

 

 

 

 

 

 

 

 

 

see “Adding and removing a PC Card” on page 45.

 

 

 

 

 

 

 

 

 

 

 

 

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Chapter 2: Checking Out Your Gateway Notebook

Right side

IEEE 1394

USB

DVD/CD-RW or

Power/battery

Power

port

ports

recordable DVD

charge indicator

connector

 

 

drive

 

 

Component

Icon

Description

 

 

 

IEEE 1394 port

 

Plug an IEEE 1394 (also known as Firewire® or i.Link®)

 

 

device (such as a digital camcorder) into this 4-pin

 

 

IEEE 1394 port.

 

 

 

USB ports

 

Plug USB devices (such as a diskette drive, flash drive,

 

 

printer, scanner, camera, keyboard, or mouse) into these

 

 

ports.

 

 

 

DVD/CD-RW or

 

Insert CDs or DVDs into this drive. For more information,

recordable DVD

 

see “Using the DVD drive” on page 40. This drive may be

drive

 

a combination DVD/CD-RW or recordable DVD drive. To

 

 

determine the type of drive in the notebook, examine the

 

 

drive tray’s plastic cover and compare the logo to those

 

 

listed in “Identifying drive types” on page 40.

 

 

 

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Back

 

 

 

 

 

 

 

 

Component

Icon

Description

 

 

 

 

 

 

 

 

Power/ battery

 

 

 

 

 

 

LED solid blue - notebook is on, and if the notebook is

charge indicator

 

 

 

 

 

 

connected to AC power, the battery is fully charged.

 

 

 

 

 

 

 

LED blinking blue - notebook is in Standby mode.

 

 

 

 

 

 

 

LED solid purple - battery is charging.

 

 

 

 

 

 

 

LED blinking purple - battery is charging and notebook is

 

 

 

 

 

 

 

in standby.

 

 

 

 

 

 

 

LED blinking red - battery charge is very low and has

 

 

 

 

 

 

 

insufficient power to turn on the notebook.

 

 

 

 

 

 

 

LED off - notebook is off.

 

 

 

 

 

 

 

 

Power connector

 

 

 

 

 

 

Plug the AC adapter cable into this connector.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Back

Kensington lock slot

Ethernet jack

 

Component

Icon

Description

 

 

 

 

 

 

 

 

Kensington™

 

 

 

 

 

 

Secure your notebook to an object by connecting a Kensington

lock slot

 

 

 

 

 

 

cable lock to this slot.

 

 

 

 

 

 

 

 

Ethernet jack

 

 

 

 

 

 

Plug a 10/100 Ethernet network cable into this jack. The other

 

 

 

 

 

 

 

end of the cable can be plugged into a cable modem, DSL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

modem, or an Ethernet network jack. For more information, see “Connecting to a cable or DSL modem or to an Ethernet network” on page 25.

www.gateway.com

13

Chapter 2: Checking Out Your Gateway Notebook

Bottom

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery

 

 

 

 

 

 

 

 

Battery

latch

 

 

 

 

 

 

 

lock

System

 

 

 

 

 

 

 

 

label

 

 

 

 

 

 

 

 

 

Hard drive

 

 

 

 

 

 

 

 

bay

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory

 

 

 

 

 

 

 

 

bay

 

 

 

 

 

 

 

 

 

 

 

 

Component

Description

 

 

 

 

 

 

 

 

 

 

 

 

Battery

Provides power when the notebook is not plugged into AC power.

 

 

 

 

 

 

 

 

 

 

 

 

Battery latch

Slide to release the battery. For more information, see “Changing

 

 

 

 

batteries” on page 53.

 

 

 

 

 

 

 

 

 

 

 

 

System label

Includes the product model number. For more information, see

 

 

 

 

“Identifying your model” on page 16.

 

 

 

 

 

 

 

 

 

 

 

 

Hard drive bay

The hard drive is located in this bay. For more information, see

 

 

 

 

“Replacing the hard drive kit” on page 63.

 

 

 

 

 

 

 

 

 

 

 

 

Memory bay

Install a memory module into this bay. For more information, see

 

 

 

 

“Adding or replacing memory” on page 59.

 

 

 

 

 

 

 

 

 

 

 

 

Battery lock

Slide to unlock the battery. For more information, see “Changing

 

 

 

 

batteries” on page 53.

 

 

 

 

 

 

 

 

 

 

 

 

14

www.gateway.com

Keyboard area

Keyboard area

Power button

Keyboard

 

 

Status indicators Touchpad

 

 

 

Component

Icon

Description

 

 

 

Power button

 

Press to turn the power on or off. You can also configure the

 

 

power button for Standby/Resume mode. For more

 

 

information on configuring the power button mode, see

 

 

“Changing Power-Saving Settings” in Using Your Computer

 

 

which has been included on your hard drive. To access this

 

 

guide, click Start, All Programs, then click Gateway

 

 

Documentation.

 

 

 

Keyboard

 

Provides all the features of a full-sized, 86-key keyboard. For

 

 

more information, see “Using the keyboard” on page 30.

 

 

 

Touchpad

 

Provides all the functionality of a mouse. For more information,

 

 

see “Using the EZ Pad touchpad” on page 34.

 

 

 

Status

 

Inform you when a drive is in use or when a button has been

indicators

 

pressed that affects how the keyboard is used. For more

 

 

information, see “Status indicators” on page 29.

 

 

 

www.gateway.com

15

Chapter 2: Checking Out Your Gateway Notebook

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model and serial number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance.

Website:

 

 

www.gateway.com

Online Support:

 

 

www.gateway.com/support

Tech Support Phone:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hours:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S/No:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

16

www.gateway.com

Gateway 3000, 3500 Owner's Manual

Finding your specifications

Finding your specifications

For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 4.

www.gateway.com

17

Chapter 2: Checking Out Your Gateway Notebook

Accessories

To order accessories, visit the Accessory Store at accessories.gateway.com.

Batteries

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 53 for more information about using an additional battery.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See “Adding or replacing memory” on page 59 for more information.

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

USB flash drive

Use a USB flash drive for storing files or transferring files to another computer.

18

www.gateway.com

Chapter 3

Getting Started

Installing the battery

Connecting the AC adapter

Connecting the dial-up modem

Connecting to a cable or DSL modem or to an Ethernet network

Turning your notebook on and off

Using the status indicators, keyboard, and the EZ Pad touchpad

Adjusting the volume

19

Chapter 3: Getting Started

Installing the battery

To install the battery:

1

2

3

Close the LCD panel.

Turn your notebook over so the bottom is facing up.

Hold the battery label-side down and slide it into the open battery slot until the battery clicks into place.

4 Slide the battery lock to the locked position.

20

 

www.gateway.com

 

Connecting the AC adapter

Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow three hours for the battery to fully charge.

Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated. For information on recalibrating the battery, see “Recalibrating the battery” on page 51.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Caution

Make sure that you use the AC adapter that came with your

 

notebook or one of the same type purchased from

 

Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

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21

Chapter 3: Getting Started

2 Connect the AC adapter to your notebook’s power connector.

3 Plug the power cord into a wall outlet.

The power/battery charge indicator turns on (see “Right side” on page 12 for the location of the power/battery charge indicator). If the power/battery charge indicator does not turn on, complete the following steps until it turns on:

a Unplug the adapter from your notebook, then plug it back in.

b Press FN+F1 to toggle the status lights on and off.

4 When you finish using your notebook for the first time, turn off your notebook and leave your notebook connected to AC power until the power/battery charge indicator turns blue.

Warning

Do not attempt to disassemble the AC adapter. The

 

AC adapter has no user-replaceable or user-serviceable

 

parts inside. The AC adapter has dangerous voltages that

 

can cause serious injury or death. Contact Gateway about

 

returning defective AC adapters.

 

 

Important If the power/battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at support.gateway.com.

22

 

www.gateway.com

 

Connecting the AC adapter

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

www.gateway.com

23

Chapter 3: Getting Started

Connecting the dial-up modem

Your notebook has a built-in 56K modem that you can use to connect to a standard telephone line.

Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

To connect the modem:

1 Insert one end of the modem cable into the modem jack

 

 

 

 

on the

left side of your notebook.

 

 

 

 

 

 

 

 

 

 

 

 

2 Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

24

www.gateway.com

Connecting to a cable or DSL modem or to an Ethernet network

Connecting to a cable or DSL modem or to an Ethernet network

Your notebook has a network jack that you can use to connect to a cable or DSL modem or to an Ethernet network.

To connect to a cable or DSL modem or to an Ethernet network:

1 Insert one end of the network cable into the network jack

 

 

 

on

 

 

 

 

 

 

 

 

 

the back of your notebook.

 

 

 

 

 

 

 

 

2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack.

3 Start your notebook.

 

www.gateway.com

25

 

Chapter 3: Getting Started

Starting your notebook

To start your notebook:

1 Slide the latch on the front of your notebook, then lift the LCD panel.

2 Press the power button located above the keyboard.

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.

Tips & Tricks For more information about changing the power button

mode, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.

3 If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook.

26

 

www.gateway.com

 

Turning off your notebook

Warning Do not work for long periods with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution

Provide adequate space around your notebook so air vents

 

are not obstructed. Do not use the notebook on a bed,

 

sofa, rug, or other similar surface.

 

 

Waking up your notebook

When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.

If your notebook is in Standby mode, press the power button to “wake” it up.

Tips & Tricks

For more information about changing the power button

 

mode, see “Changing Power-Saving Settings” in Using

 

Your Computer which has been included on your hard

 

drive. To access this guide, click Start, All Programs, then

 

click Gateway Documentation.

 

 

Turning off your notebook

To turn off your notebook:

1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens.

2 Click Turn Off. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.

 

www.gateway.com

27

 

1
2
3
4
5

Chapter 3: Getting Started

Restarting (rebooting) your notebook

If your notebook does not respond to keyboard or touchpad input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your notebook to normal operation, you may have to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:

Press CTRL+ALT+DEL. The Windows Security dialog box opens. Click Task M anager. The Windows Task Manager dialog box opens. Click the program that is not responding.

Click End Task.

Click X in the top-right corner of the Windows Task Manager dialog box.

6 If your notebook does not respond, turn it off, wait ten seconds, then turn it on again.

Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off:

1Press and hold the power button for about five seconds, then release it.

2Unplug the power cord and remove the battery for more than 10 seconds.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

28

 

www.gateway.com

 

Status indicators

Status indicators

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AC power

 

 

 

 

 

Caps lock

 

Drive

 

 

 

 

 

 

 

 

 

 

 

Wireless network

 

 

 

 

Num lock

 

 

 

 

 

 

 

Indicator

Icon

Description

 

 

 

AC power

 

LED on - AC power is connected.

 

 

LED off - AC power is not connected.

 

 

 

Wireless network (optional)

 

LED on - Wireless network is turned on.

 

 

LED off - Wireless network is turned off.

 

 

 

Caps lock

 

LED on - Caps lock is turned on.

 

A

LED off - Caps lock is turned off.

 

 

 

Num lock

1

LED on - Numeric keypad is turned on.

 

LED off - Numeric keypad is turned off.

 

 

 

Hard drive or disc drive

 

LED blinking - The drive is in use.

 

 

LED off - The drive is not in use.

 

 

 

Important If none of the indicators are on, you may need to press FN+F1 to toggle the status lights on and off.

www.gateway.com

29

Chapter 3: Getting Started

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.

You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard.

Function keys/System keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Navigation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Numeric

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

keypad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FN key

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arrow

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows key

Application key

30

www.gateway.com

Using the keyboard

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Icon

 

Description

 

 

 

 

 

Function keys

 

 

 

Press these keys labeled F1 to F12 to perform actions

 

 

 

 

in programs. For example, pressing F1 may open help.

 

 

 

 

Each program uses different function keys for different

 

 

 

 

purposes. See the program documentation to find out

 

 

 

 

more about the function key actions.

 

 

 

 

 

System keys

 

 

 

Press these colored keys in combination with the FN key

 

 

 

 

to perform specific actions. For more information, see

 

 

 

 

“System key combinations” on page 32.

 

 

 

 

 

Navigation keys

 

 

 

Press these keys to move the cursor to the beginning

 

 

 

 

of a line, to the end of a line, up the page, down the page,

 

 

 

 

to the beginning of a document, or to the end of a

 

 

 

 

document.

 

 

 

 

 

Arrow keys

 

 

 

Press these keys to move the cursor up, down, right, or

 

 

 

 

left.

 

 

 

 

 

Application key

 

 

 

Press this key for quick access to shortcut menus and

 

 

 

 

 

 

 

help assistants in Windows.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows key

 

 

 

Press this key to open the Windows Start menu. This

 

 

 

 

key can also be used in combination with other keys to

 

 

 

 

open utilities like F (Search utility), R (Run utility), and

 

 

 

 

E (Explorer utility).

 

 

 

 

 

FN key

 

 

 

Press the FN key in combination with a colored system

 

 

 

 

key to perform a specific action.

 

 

 

 

 

Numeric keypad

 

 

 

Use these keys to type numbers when the numeric

 

 

 

 

keypad is turned on. Press FN+NUM LOCK to turn on

 

 

 

 

the numeric keypad.

 

 

 

 

 

www.gateway.com

31

Chapter 3: Getting Started

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold FN, then

To...

press this system key...

 

 

 

 

 

 

 

 

 

 

 

 

 

Toggle the status indicators on or off. For more

 

 

 

 

 

information, see “Status indicators” on page 29.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn the optional wireless network on or off. For more

 

 

 

 

 

information, see the printed network guide that came

 

 

 

 

 

with your notebook.

 

 

 

 

 

 

 

 

 

 

Warning: Radio frequency wireless communication can

 

 

 

 

 

 

 

 

 

 

interfere with equipment on commercial aircraft. Current

 

 

 

 

 

aviation regulations require wireless devices to be turned

 

 

 

 

 

off while traveling in an airplane. 802.11G (also known

 

 

 

 

 

as wireless Ethernet or Wifi) communication devices are

 

 

 

 

 

examples of devices that provide wireless

 

 

 

 

 

communication.

 

 

 

 

 

Important: Your notebook came to you with the optional

 

 

 

 

 

wireless network turned off.

 

 

 

 

 

 

 

 

 

 

 

Enter Standby mode. Press the power button to leave

 

 

 

 

 

Standby mode. For more information, see “Changing

 

 

 

 

 

Power-Saving Settings” in Using Your Computer which

 

 

 

 

 

has been included on your hard drive. To access this

 

 

 

 

 

 

 

 

 

 

guide, click Start, All Programs, then click Gateway

 

 

 

 

 

Documentation.

 

 

 

 

 

 

 

 

 

 

 

Toggle the notebook display in the following order:

 

 

 

 

 

The LCD

 

 

 

 

 

An external monitor or projector (a monitor or projector

 

 

 

 

 

 

must be plugged into the monitor port on your

 

 

 

 

 

 

notebook)

Both displays at the same time

For more information, see “Viewing the display on a projector or monitor” on page 47.

Decrease the brightness of the display.

32

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Using the keyboard

Press and hold FN, then

To...

press this system key...

 

 

 

 

 

 

 

 

Increase the brightness of the display.

 

 

 

 

 

 

 

 

 

 

 

 

Play or Pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD song or DVD track.

Skip ahead one CD song or DVD track.

Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on.

www.gateway.com

33

+ 89 hidden pages