GAI-Tronics VoIP Basic User Manual

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Pub. 42004-481B

G A I - T R O N I C S ® C O R P O R A T I O N

 

A H U B B E L L C O M P A N Y

 

VoIP Telephone

 

Basic Programming Guide

 

T A B L E O F C O N T E N T S

 

Confidentiality Notice .....................................................................................................................

1

Introduction.....................................................................................................................................

1

Set-up & Configuration ..................................................................................................................

2

Quick Start ..............................................................................................................................................

2

IP Settings .......................................................................................................................................

3

SIP Settings Page............................................................................................................................

5

Unit Settings Page...........................................................................................................................

8

Audio Path Test (APT) and Parameters.............................................................................................

10

Clock Settings Page.......................................................................................................................

11

Dialing & Memories Pages...........................................................................................................

13

Memory Lists Sub-page........................................................................................................................

15

Basic Info Sub-page ..............................................................................................................................

17

Audio Settings Page ......................................................................................................................

19

Multicast Settings Page.................................................................................................................

21

Logic Settings Page.......................................................................................................................

23

Inputs .....................................................................................................................................................

23

Outputs ..................................................................................................................................................

26

Troubleshooting ............................................................................................................................

28

GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA

610-777-1374 800-492-1212 Fax: 610-796-5954

VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS

Pub. 42004-481B

G AI - T RO N IC S ® CO RP O R AT IO N

A H U B B E L L C O M P A N Y

VoIP Telephone Programming Guide

Confidentiality Notice

This manual is provided solely as an operational, installation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics retains all intellectual property and other rights in or to the information contained herein, and such information may only be used in connection with the operation of your GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.

Introduction

This guide provides information on the basic configuration and programming of GAI-Tronics’ VoIP Telephones. Advanced features are addressed by Pub. 42004-396, which can be accessed via the unit’s embedded browser home page by selecting the “web support” link. This document can also be found at the GAI-Tronics website (www.gai-tronics.com/products/manuals_specs.htm).

NOTE: All references to “telephones” in this document are understood to be GAI-Tronics RED ALERT®, SMART Industrial, or VoIP/WiFi Telephones.

For questions about configuring VoIP Telephones, please contact:

Service Group GAI-Tronics Corporation 400 E. Wyomissing Avenue Mohnton, PA 19540

800-492-1212 (8 a.m. to 5 p.m. EST) 610-777-1374 outside the USA

GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA

610-777-1374 800-492-1212 Fax: 610-796-5954

VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS

 

Pub. 42004-481B

VoIP Telephone Basic Programming Guide

Page 2 of 28

Set-up & Configuration

Quick Start

The factory defaults will generally be sufficient in most cases, but the following steps must be taken as a minimum:

Provide an Ethernet connection and power (either 24–48 V dc or PoE).

Using a web browser, browse to the default IP address (192.168.1.2).

Enter a user name and password (Defaults: user & password).

Set an IP address and net mask (or set DHCP) on the IP Settings page.

From the General SIP Settings page (see Figure 2) select the SIP1 Info sub-page, and check that ENDPOINT is ENABLED.

On the SIP1 Info sub-page, give the telephone a LOCALID (usually its extension number).

On the SIP1 Info sub-page, set DOMAIN, PROXY and REGISTRAR all to the address of the SIP server. If registrar authentication is in use, also set a user name and password.

Program any dial memories using the Dialing & Memories pages.

With these basic steps, the telephone will be able to make and receive calls in most cases. Check the Current Status page to help diagnose problems. This will show whether or not the telephone is registered and what is happening during calls.

NOTE: Make sure each unit is given at least a basic configuration before installing it. All units have identical settings as factory defaults, so each one must be individually configured to give it a unique identity on the network. This may be difficult to do after the units are installed.

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IP Settings

The IP Settings page is used to display or change various settings for connection to the IP network. Complete the IP Settings described below as the first step in completing the basic configuration.

Figure 1. IP Settings Page

Table 1 lists the parameters to be completed for the basic configuration. The parameters shown in Figure 1 but not listed in Table 1 are for advanced configurations. Click on the Edit button to begin making changes. Click on the Apply & Save button to save your changes.

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Table 1. IP Setting Parameters needed for Basic Configuration

 

 

 

 

 

 

 

 

Parameter

Function

 

 

 

 

 

 

 

 

 

 

 

DHCP

Enables or disables the use of DHCP for the assignment of IP parameters. If this

 

 

 

value is set to OFF the telephone will use the Static IP values.

 

 

 

 

Values available: ON or OFF Default value: OFF

 

 

 

 

 

 

 

 

ADDRESS

Sets the static IP Address of the unit.

 

 

 

Default value: 192.168.1.2 Do not enter a value here if DHCP is set to ON.

 

 

 

 

 

 

 

 

 

 

MASK

Sets the static sub-net mask.

 

 

 

 

Default value: 255.255.0.0 Do not enter a value here if DHCP is set to ON.

 

 

GATEWAY

Sets the static default gateway address. Default value: 0.0.0.0

 

 

 

 

 

 

 

DNS1

Sets the IP address of the primary static DNS server. If DHCP is enabled then this

 

 

 

DNS server will not be used. Default value: 0.0.0.0

 

 

 

 

 

 

 

DNS2

Sets the IP address of the secondary static DNS server for redundancy. If DHCP is

 

 

 

enabled then this DNS server will not be used. Default value: 0.0.0.0

 

 

 

 

 

 

LOCALDOMAIN

Sets the domain name of the telephone on the network, as used by DNS.

 

 

 

May be assigned by DHCP.

 

 

 

 

 

 

 

WEB

Enables or disables access to the web server. Values available: ON or OFF Default

 

 

 

value: ON

 

 

 

 

 

 

 

STUN

Sets the IP address or URL for the STUN server that will be used to resolve STUN

 

 

 

requests. Leaving this field blank will disable the STUN facility.

 

 

 

 

Default value: blank

 

 

 

 

 

 

 

Next, under the Network heading, click on the link for SIP Settings link to navigate to the SIP Settings page.

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SIP Settings Page

The SIP Settings page is used to view or change parameters specific to the SIP signaling protocol. GAITronics VoIP telephones can hold details of up to four SIP proxies. If the telephone is unable to register or make a call, it can roll over to the next in a prioritized sequence.

There is a SIP Info page for each of the four possible endpoints, and a General SIP Info page containing details common to them all. The four endpoint pages are sub-pages of the General page, which is shown in Figure 2 below.

For basic configurations, allow the SIP General Proxy parameters on the General SIP Info page to remain at default.

Figure 2. General SIP Info Page

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Click on the link for SIP 1 Info to navigate to the first SIP Info sub-page.

Figure 3. SIP 1 Settings Sub-Page

The four SIP sub-pages are identical, and are used to set parameters for each of four possible proxies. For the basic configuration, only the first proxy is to be configured. The parameters needed for basic configuration are listed in Table 2.

Click the Edit button to begin making changes. Click the Apply & Save button to save your changes when complete.

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Table 2. SIP 1 Settings Sub-Page Parameters needed for basic configuration

 

 

 

 

 

 

 

Parameter

Function

 

 

 

 

 

 

 

 

 

 

 

LOCALID &

Together, these set the URI (uniform resource identifier) of the telephone. In the

 

 

DOMAIN

example shown in Figure 3, the URI would be sip:12345@mydomain.com

 

 

 

These values are used in the To:, From:, and Contact: headers, and also in the

 

 

 

registration process with a registrar.

 

 

 

 

Any alphanumeric string is accepted.

 

 

 

Default values (both): blank

 

 

 

 

 

 

 

 

Sets the IP address or the FQDN of the SIP proxy server to be used for

 

 

PROXY

incoming/outgoing calls.

 

 

 

 

Default value: blank

 

 

 

 

 

 

 

PROXYPORT

Sets the port number on the proxy used for SIP protocol signaling.

 

 

 

Default value: 5060

 

 

 

 

 

 

 

PRIORITY

Sets the failover sequence among the four SIP sub-pages.

 

 

 

Set to 1.

 

 

 

 

 

 

 

REGISTRAR

Sets the address of the Registrar, either as an IP address or FQDN. The registrar

 

 

 

address and the proxy may or may not be the same, but the address for

 

 

 

registration must be set here.

 

 

 

 

Default value: blank

 

 

 

 

 

 

 

REGISTRARPORT

Sets the port number where the requests will be sent.

 

 

 

Default value: 5060 or unspecified.

 

 

 

 

 

 

 

USERNAME

Sets the username for the registrar authorization realm.

 

 

 

Default value: blank

 

 

 

PASSWORD

Sets the password for the registrar authorization realm.

 

 

 

Default value: blank

 

 

 

 

 

 

 

ENDPOINT

Sets whether the sub-page is ENABLED or DISABLED.

 

 

 

Default value: ENABLED for SIP1

(All others: DISABLED).

 

 

 

 

 

 

Next, under the Network heading, click the link for Unit Settings to navigate to the Unit Settings page.

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GAI-Tronics VoIP Basic User Manual

 

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VoIP Telephone Basic Programming Guide

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Unit Settings Page

The Unit Settings page is used to set parameters for how the unit interfaces to the network, including configuration file updates.

Figure 4. Unit Settings Page

Table 3 lists the parameters to be completed for the basic configuration. The parameters shown in Figure 4 but not listed in Table 3 are for advanced configurations. Click on the Edit button to begin making changes.

Click on the Apply & Save button to save your changes.

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