FORD C-MAX Hybrid 2013 User Manual

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MAX-CManual+ENERGIOwner’s 2013MAX-CHYBRID

2013 C-MAX HYBRID + C-MAX ENERGI Owner’s Manual

DM5J 19A321 FA | September 2012 | Second Printing | Owner’s Manual | C-MAX | Litho in U.S.A.

Table of Contents	1
Introduction	9
Child Safety	17

Child seats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Child seat positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Booster seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Installing child safety seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Child safety locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Safety Belts

32

Fastening the safety belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Safety belt height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Safety belt warning light and indicator chime . . . . . . . . . . . . . . . . . .38 Safety belt-minder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Child restraint and safety belt maintenance . . . . . . . . . . . . . . . . . . .41

Personal Safety System	42
Supplementary Restraints System	43

Driver and passenger airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Front passenger sensing system . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Knee airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Side airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Safety canopy curtain airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Crash sensors and airbag indicator . . . . . . . . . . . . . . . . . . . . . . . . .53 Airbag disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Keys and Remote Control

55

General information on radio frequencies. . . . . . . . . . . . . . . . . . . . .55 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Replacing a lost key or remote control. . . . . . . . . . . . . . . . . . . . . . .63

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2	Table of Contents
MyKey	64

Settings, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Creating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Clearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 System status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Remote start, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Troubleshooting, MyKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Locks	70
Locking and unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.70
Security	81
SecuriLock® passive anti-theft system. . . . . . . . . . . . . . . . . . . . . . .	81
Steering Wheel	84
Adjusting the steering wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Steering wheel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	85
Wipers and Washers	87

Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Autowipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Windshield washers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Rear-window wiper and washer . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Lighting

90

Lighting control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Autolamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Instrument lighting dimmer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Headlamp exit delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Daytime running lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Front fog lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Direction indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Interior lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Ambient lighting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

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Windows and Mirrors	96

Power windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Exterior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Interior mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Sunshade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Instrument Cluster

103

Gauges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Warning lamps and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Audible warnings and indicators . . . . . . . . . . . . . . . . . . . . . . . . . .110

Information Displays	111
Message center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.111
Information messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.124
Audio System	133

AM/FM/CD with SYNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Auxiliary input jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Satellite radio information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Climate Control	147
Dual automatic temperature control. . . . . . . . . . . . . . . . . . . . . . .	.147
Rear window defroster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	151
Seats	153

Sitting in the correct position . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Head restraints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Manual seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Power seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

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Universal Garage Door Opener (If Equipped)		162
	HomeLink® wireless control system . . . . . . . . . . . . . . . . . . . . . .	.163
Auxiliary Power Points		167
Storage Compartments		169
	Center console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
	Overhead console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Starting and Stopping the Engine		170
	Ignition switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
	Keyless starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	171
	Engine block heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	174
Unique Driving Characteristics		176
	Hybrid electric vehicles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	183
Fuel and Refueling		185
	Fuel quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	186
	Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	187
	Running out of fuel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	192
	Fuel consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	194
High Voltage Battery		199
	High-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	199
	Charging the high-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . .	199
Transmission		207
	Automatic transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	207
	Hill start assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	210
Brakes		212
	Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	212
	Hints on driving with anti-lock brakes . . . . . . . . . . . . . . . . . . . . . .	213
Traction Control		215
	Traction Control™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	215

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Stability Control	216
AdvanceTrac® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.217
Parking Aids	218

Sensing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 Active park assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Rear-view camera system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Cruise Control	230
Driving Aids	232
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.232
Load Carrying	234
Luggage cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	234
Vehicle loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	235
Towing	241

Trailer towing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241 Wrecker towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241 Recreational towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Driving Hints	244
Economical driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.244
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	246
Roadside Emergencies	248

Guidance for electric and hybrid-electric vehicles . . . . . . . . . . . . . .248 Getting roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Hazard warning flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Fuel cut-off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 High-voltage shut-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Jump starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Customer Assistance

257

Reporting safety defects (U.S. only) . . . . . . . . . . . . . . . . . . . . . . .264 Reporting safety defects (Canada only) . . . . . . . . . . . . . . . . . . . . .264

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Fuses		265
Changing a fuse . . . .	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.265
Fuse specification chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		.266
Maintenance		275

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Opening and closing the hood . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Under hood overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 Engine oil dipstick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Engine oil check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Motor/Electronics Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Engine coolant check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Automatic transmission fluid check . . . . . . . . . . . . . . . . . . . . . . . .285 Brake fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Power steering fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Fuel filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Washer fluid check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Changing the vehicle battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Checking the wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288 Changing the wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288 Air filter(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290 Adjusting the headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294 Removing a headlamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296 Changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296 Bulb replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 Bulb specification chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

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Vehicle Care	304

Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304 Waxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305 Repairing minor paint damage . . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Cleaning the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306 Cleaning the windows and wiper blades . . . . . . . . . . . . . . . . . . . . .307 Cleaning the interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307 Cleaning the instrument panel and instrument cluster lens . . . . . . .308 Cleaning leather seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309 Cleaning the alloy wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309

Wheels and Tires

314

Tire care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314 Tire Pressure Monitoring System (TPMS) . . . . . . . . . . . . . . . . . . .329 Temporary mobility kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333 Technical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342 Wheel lug nut torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

Capacities and Specifications

343

Engine specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343 Part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347 Vehicle identification number . . . . . . . . . . . . . . . . . . . . . . . . . . . .348 Vehicle certification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349 Transmission code designation. . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Accessories	350
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.350
Ford Extended Service Plan	352
Scheduled Maintenance	355

Normal scheduled maintenance and log . . . . . . . . . . . . . . . . . . . . .361

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SYNC®	374

Pairing your phone for the first time . . . . . . . . . . . . . . . . . . . . . . .379 911 Assist™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393 Vehicle Health Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396

MyFord Touch® (If Equipped)

420

Infotainment display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .426 Voice recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .428 Listening to music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .433 Phone features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .454 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .461 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .473 Climate features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .483 Navigation system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .486

Appendices	498
Index	516

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

© Ford Motor Company 2012

2013 C-Max Full Hybrid (34h)

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Introduction

9

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING: Always drive with due care and attention when using and operating the controls and features on your vehicle.

Note: This manual describes a range of product features and options, sometimes before they are generally available. Therefore, you may find options in this manual that are not found on your vehicle.

Note: Some of the illustrations in this manual may be used for different models, so they may appear different than your vehicle. However, the essential information in the illustrations is always correct.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

A	A. Right-hand side
	B. Left-hand side

B

Protecting the Environment

You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

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10	Introduction

SYMBOL GLOSSARY

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the

warning symbol.

These are some of the symbols you may see on your vehicle.

Symbol	Description	Symbol			Description	Symbol	Description
	Safety alert				See Owner’s		Anti-lock
					Manual		braking
							system
	Avoid				Battery		Battery acid
	smoking,
	flames, or
	sparks
	Brake fluid –				Brake system		Cabin air
	non						filter
	petroleum
	base
	Check fuel				Child Safety		Child seat
	cap				Door Lock		lower anchor
					and Unlock
	C hild seat				Cruise		Do not open
	tether anchor				control		when hot
	Engine air				Engine		Engine
	filter				coolant		coolant
							temperature
	Engine oil				Explosive gas		Fan warning
	Fasten safety				Front airbag		Front fog
	belt						lamps

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		Introduction			11
Symbol	Description	Symbol	Description	Symbol	Description
	Fuel pump		Fuse		Hazard
	reset		compartment		warning
					flasher
	Heated rear		Interior		Jack
	window		luggage
			compartment
			release
	Lighting		Low tire		Maintain
	control		pressure		correct fluid
			warning		level
	Panic alarm		Parking aid		Parking
			system		brake system
	Power		Power		Power
	steering fluid		windows		window
			front and		lockout
			rear
	Service		Side airbag		Stability
	engine soon				control
	Windshield		Windshield
	defrost and		washer and
	demist		wiper

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DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes. For U.S. only (if equipped), if you choose to use the SYNC® Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See the SYNC® chapter for more information.

Event Data Recording

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

•How various systems in your vehicle were operating;

•Whether or not the driver and passenger safety belts were buckled/fastened;

•How far (if at all) the driver was depressing the accelerator and/or the brake pedal;

•How fast the vehicle was travelling;

•Where the driver was positioning the steering wheel (if equipped).

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name,

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gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, Directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC® or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC® chapter for more information.

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC® supplement for more information.

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CALIFORNIA PROPOSITION 65

WARNING: Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain

products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

PERCHLORATE MATERIAL

Note: Certain components in your vehicle, such as airbag modules, safety belt pretensioners, and remote control batteries, may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.

FORD CREDIT (U.S. ONLY)

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For your convenience, we offer a number of ways to contact us, as well as help manage your account.

Phone: [phone]

For more information regarding Ford Credit, as well as access to Account Manager, please go to www.fordcredit.com.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this owner’s manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

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Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development, we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided to you along with your owner’s manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: Please read the Supplementary Restraints System

chapter. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag.

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MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits.

Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you

use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving.

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this owner’s manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This owner’s manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. See this owner’s manual for all other required information and warnings.

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GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child

safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The recommendations for safety restraints are based on probable

child height, age and weight thresholds from NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or locate NHTSA on the internet. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, or locate your local St. John Ambulance office by searching for St. John Ambulance on the internet, or Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child.

Recommendations for Safety Restraints for Children

	Child size, height, weight, or	Recommended
	age	restraint type
Infants	Children weighing 40 lb (18 kg) or	Use a child safety seat
or	less (generally age four or	(sometimes called an
toddlers	younger).	infant carrier,
		convertible seat, or
		toddler seat).

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Recommendations for Safety Restraints for Children
	Child size, height, weight, or	Recommended
	age	restraint type
Small	Children who have outgrown or no	Use a belt-positioning
children	longer properly fit in a child safety	booster seat.
	seat (generally children who are
	less than 4 ft. 9 in. (1.45 m) tall,
	are greater than age four (4) and
	less than age twelve (12), and
	between 40 lb (18 kg) and 80 lb
	(36 kg) and upward to 100 lb
	(45 kg) if recommended by your
	child restraint manufacturer).
Larger	Children who have outgrown or no	Use a vehicle safety
children	longer properly fit in a	belt having the lap belt
	belt-positioning booster seat	snug and low across the
	(generally children who are at	hips, shoulder belt
	least 4 ft. 9 in. (1.45 m) tall or	centered across the
	greater than 80 lb (36 kg) or	shoulder and chest, and
	100 lb (45 kg) if recommended by	seat back upright.
	child restraint manufacturer).

•You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

•Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

•When possible, always properly restrain children twelve (12) years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System in the Supplementary Restraints System chapter for more information.

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CHILD SEATS

Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing

40 pounds (18 kilograms) or less (generally age four or younger).

CHILD SEAT POSITIONING

WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.

If you must use a forward-facing child seat in the front seat, move your vehicle seat all the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat.

WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or

age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the

child from injury in a crash, which may result in serious injury or death.

WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or

death in a crash.

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WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden

stop, which may increase the risk of serious injury.

WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces

the protection for the upper part of the body and may increase the risk of injury or death in a crash.

WARNING: Do not leave children or pets unattended in your vehicle.

		Use any attachment method as indicated below
				by X.
		LATCH	LATCH	Safety	Safety	Safety
		(lower	(lower	belt	belt and	belt
Restraint	Child	anchors	anchors	and	LATCH	only
Type	Weight	and top	only)	top	(lower
		tether		tether	anchors
		anchor)		anchor	and top
					tether
					anchor)
Rear-facing	Up to
child seat	48 lb		X			X
	(21 kg)
Forward-	Up to
facing	48 lb	X		X	X
child seat	(21 kg)
Forward-	Over
facing	48 lb			X	X
child seat	(21 kg)

Note: The child seat must rest tightly against your vehicle seat. It may be necessary to lift or remove the head restraint. See the Seats chapter for information on head restraints.

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BOOSTER SEATS

WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces

the protection for the upper part of the body and may increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 pounds (18 kilograms) and 80 pounds (36 kilograms) and upward to 100 pounds (45 kilograms) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight (8), a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms).

Booster seats should be used until you can answer YES to ALL of these questions when the child is seated without a booster seat.

• Can the child sit all the way back against your vehicle seat

back with knees bent comfortably at the edge of the

seat cushion?

• Can the child sit without slouching?

•Does the lap belt rest low across the hips?

•Is the shoulder belt centered on the shoulder and chest?

•Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt.

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Types of Booster Seats

• Backless booster seats

If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts, or consider using a high back booster seat.

• High back booster seats

If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice.

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Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips.

If the booster seat slides on your vehicle seat, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions.

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INSTALLING CHILD SEATS

Using Lap and Shoulder Belts

WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.

If you must use a forward-facing child seat in the front seat, move the seat all the way back.

WARNING: Children 12 and under should be properly restrained in the rear seat whenever possible.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block

access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained.

When installing a child safety seat with combination lap and shoulder belts:

•Use the correct safety belt buckle for that seating position.

•Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

•Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to prevent accidental unbuckling.

•Place your vehicle seat back in the upright position.

•Put the safety belt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

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Perform the following steps when installing the child seat with combination lap and shoulder belts:

Note: Although the child seat illustrated is a forward-facing child seat, the steps are the same for installing a rear-facing child seat.

1. Position the child safety seat in a seat with a combination lap and shoulder belt.

2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted.

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4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Note: The automatic locking mode is available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.

6.Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.

7.Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

8.Remove remaining slack from the belt. Force the seat down with extra weight, e.g., by pressing down or

kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt.

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This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle.

Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9. Attach the tether strap (if the child seat is equipped). See Using Tether Straps later in this chapter.

10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place.

To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation.

Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.

Using Lower Anchors and Tethers for CHildren (LATCH)

WARNING: Never attach two child safety seats to the same

anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block

access to certain safety belt buckle assemblies or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained.

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The LATCH system is composed of three vehicle anchor points: two lower anchors located where your vehicle seat back and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position.

LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use safety belts to attach the child seat, however the safety belt can still be used to attach the child seat. For forward-facing child seats, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child seat.

Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol.

The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments.

Follow the instructions on attaching child safety seats with tether straps. Refer to Using Tether Straps later in this chapter.

Attach LATCH lower attachments of the child seat only to the anchors shown.

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Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)

WARNING: The standardized spacing for LATCH lower anchors is 11 inches. (28 centimeters) center to center. Do not use

LATCH lower anchors for the center seating position unless the child seat manufacturer’s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

The lower anchors at the center of the second row rear seat are spaced 18 inches (46 centimeters) apart. A child seat with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child seats (with attachments on belt webbing) can only be used at this seating position provided that the child seat manufacturer’s instructions permit use with the anchor spacing stated. Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor.

Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to your vehicle. The seat should move less than one inch when you do this for a proper installation.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats

When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat.

Using Tether Straps

Many forward-facing child safety seats include a tether strap

which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether

straps are available as an accessory for many older safety seats.

Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in your vehicle.

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