Follett T400A, MCD400A, MFD400A, R400A, D400A Installation, Operation And Service Manual

T400A/W, MCD400A/W, R400A/W,

MFD400A/W, D400A/W Ice Machines

Installation, Operation and Service Manual

Serial numbers above D25455

Following installation, please forward this manual

totheappropriate operations person.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]

www.follettice.com

Order parts online:

www.follettice.com

208600R22

2 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Table of contents

Welcome to Follett Corporation............................................................................................................................ 4

Specications ........................................................................................................................................................ 5

Installation .............................................................................................................................................................. 8

Top mount ice machines (models T400A/W, MCD400A/W and MFD400A/W) .............................................. 8

RIDE® model ice machines (models MCD400A/W, R400A/W) ...................................................................... 9

Ventilation .............................................................................................................................................. 14

Ice transport tube .................................................................................................................................. 15

Start up .................................................................................................................................................. 17

Cleaning/descaling and sanitizing ..................................................................................................................... 17

Weekly .......................................................................................................................................................... 17

Monthly ......................................................................................................................................................... 18

Semi-annually............................................................................................................................................... 18

Service .................................................................................................................................................................. 19

Ice machine operation .................................................................................................................................. 19

Technical specications ................................................................................................................................ 20

Refrigeration system diagram ................................................................................................................ 20

Refrigeration pressure data ................................................................................................................... 20

Compressor data ................................................................................................................................... 20

Gearmotor data ..................................................................................................................................... 21

MCD400A/W wiring diagram ................................................................................................................. 21

Electrical control system operation ............................................................................................................... 22

Refrigeration system .................................................................................................................................... 28

Service procedures ...................................................................................................................................... 29

Evaporator disassembly ........................................................................................................................ 29

Evaporator reassembly .......................................................................................................................... 29

Gearmotor replacement ........................................................................................................................ 29

Troubleshooting ...................................................................................................................................................30

Replacement parts .............................................................................................................................................. 32

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 3

Welcome to Follett

!

MCD400ABT

Application

V – Vision
B – Bin
H – Harmony

Configuration

S – RIDE

®

T – top-mount

Ice machine capacity and refrigerant

400 – 400 lbs (181kg)/day, R404A

Ice machine series

Nugget ice machine

Voltage

D – 115V 60Hz

Condenser type

A – air-cooled
W – water-cooled

MCD – RIDE model installation, Vision

™

ice and beverage dispensers and top installation, Follett ice storage bins

R – Remote installation, Symphony

™

ice and water dispensers
D – Replacement icemaker, Symphony ice and water dispensers
Flake ice machine
MFD – Top installation, Follett ice storage bins

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review
the installation portion of this manual before beginning to install the unit. Our instructions are designed to help you
achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call
our technical service group at [phone] or [phone].

Note: To expedite assistance, all correspondence or communication MUST include the model number, serial number
and complete and detailed explanation of the problem.

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of a claim,
if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett equipment. Following is an explanation of the different model
numbers in the
400 series.

Important cautions

Moving parts. Do not operate with front cover removed.

Hot parts. Do not operate with cover removed.

To reduce risk of shock disconnect power before servicing.

Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label

on product and follow instructions carefully.

Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

4 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Specications

Electrical

§ Each ice machine and dispenser require a separate circuit with electrical disconnect within 10 ft (6m).

§ Equipment ground required.

§ Standard electrical – 115 V, 60 Hz, 1 phase.

§ Maximum dispenser fuse – 15A,

§ Maximum ice machine fuse – 20A each

§ Maximum ice machine amperage – 11A each

§ Cord and plug provided on ice machine and dispenser

Electrical connections

Model Electrical connection Circuits required

25FB400A/W, 50FB400A/W, 110FB400A/W cord & plug provided 115/60/1, 20A max. fuse size

25CT400A/W, 50CT400A/W, 110CT400A/W cord & plug provided 115/60/1, 20A max. fuse size

25CR400A/W, 50CR400A/W, 110CR400A/W dispenser, ice machine

and bin signal:
cord & plug provided

VU155R400A/W, VU300R400A/W
VU155BR400A/W, VU300BR400A/W
VU155R400A/WX, VU155BR400A/WX

VU155NR400A/W, UD300R400A/W
VU155R800A/W, VU300R800A/W,
VU155R800A/WX,
VU155BR800A/W, VU300BR800A/W,
VU155R800A/WX

dispenser, ice machine
and bin signal:
cord & plug provided

dispenser, ice machine
and bin signal:
cord & plug provided

115/60/1, (2) circuits required
dispenser: 15A max. fuse size
ice machine: 20A max. fuse size

115/60/1, (2) circuits required
dispenser: 15A max. fuse size
ice machine: 20A max. fuse size

115/60/1, (3) circuits required
dispenser: 15A max. fuse size
ice machine: 20A max. fuse size

CAUTION!

§ Check start relay before supplying power.

§ Start relay is gravity sensitive and MUST be in "up" position.

§ Failure to comply may cause equipment to overheat, resulting in equipment failure, equipment damage or a
re hazard.

UP

UP

UP

top mount and
RIDE model position

freestanding
position

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 5

Plumbing

§ 3/8" OD push-in water inlet

§ 3/4" MPT drain

§ 3/8" FPT condenser inlet (water-cooled condenser only – 1.25 gpm minimum available ow)

§ 3/8" FPT condenser drain (water-cooled condenser only)

Notes:

§ Slope to drain of 1/4" per foot (6 mm per 30.4 cm run) with a 1/2" min. is recommended.

§ Water shut-off recommended within 10 feet (3 m), drain to be hard piped and insulated.

§ Separate drains for ice machine and condenser. To prevent back ow, do NOT connect drains.

§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard capacity
#00130299, high capacity #00978957, carbonless high capacity #01050442).

Ambient

Air temperature 100 F/38 C max. 50 F/10 C min. (best performance below 80 F/27 C)

Water temperature 90 F/32 C max. 40˚F/4˚C min. (best performance below 70 F/21 C)

Water pressure 70 P.S.I max. (482 kPA) 10 P.S.I. min. (89 kPA)

6 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Dimensions and clearances

§ Entire front of ice machine must be clear of obstructions/connections to allow removal.

§ 12" (30.5 cm) clearance above ice machine for service.

§ 6" (15.3 cm) minimum clearance between exhaust side of ice machine and any adjacent equipment.

§ MCD400A & R400A – 18" (45.7 cm) minimum, 10 ft (3 m) maximum clearance between discharge and air
intake grilles.

Front view — air-cooled

top mount

Front view — air-cooled

RIDE model

1.875" (48 mm)

Back view — air-cooled

top mount

13.00"

(33.1 cm)

4.875"

(12.4 cm)

2.375"

(61 mm)

C

B

A

Front view — water-cooled

RIDE model

Back view — water-cooled

top mount

C

F

B

A

12.875"

(32.7 cm)

8.375"

(21.3 cm)

4.75"

(12.1 cm)

2.25"

(57 mm)

7.00" (17.8 cm)

1.875" (48 mm)

C

D

E

F

B

A

6.875"

(17.5 cm)

2"

(51 mm)

Side view — air-cooled and water-cooled

top mount and RIDE model

22.75" (57.8 cm)

20.75" (52.7 cm)

17.00"

(43.2 cm)

Ice machine plug

configuration

NEMA 5-20

RIDE model air-cooled units only

A – 3/4" MPT drain
B – 3/8" OD push-in water inlet
C – Electrical cord

D – 3/8" FPT condenser inlet
E – 3/8" FPT condenser drain
F – Bin signal cord

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 7

Installation

Ice machine performance is very sensitive to the quality of installation. To ensure proper performance, ease of
service and warranty coverage, it is critical that you follow the requirements detailed in this manual. If you cannot
meet these requirements or have questions, call our technical service group immediately at [phone] or
+1[phone].

Top mount ice machine on bin installation procedure (models MCD400A/WBT and
MFD400A/WBT)

Install ice machine and rough-in utilities

1. Install ice storage bin in its nal location.

2. Install one supplied grommet in large knockout in base of ice machine and second supplied grommet in ice

hole provided in top of ice storage bin.

3. Rough in plumbing and electrical per specications provided.

4. Flush all water lines before nal hook up.

5. Position ice machine with utility connections facing rear of bin.

§ If new storage bin and ice machine – position ice machine with connections facing rear of bin.

§ If using existing bin – place supplied gasket 2.5" (64 mm) from front of bin (Fig. 1). Position ice machine with utility
connections facing rear of bin.

Fig. 1

bin top

top view shown

Apply supplied gasket to bin top
as shown. Position ice machine
on

bin top.

existing gasket

add gasket

2.5"

(64 mm)

front of ice machine

6. Make nal plumbing and electrical connections.

7. Working from inside bin storage area, push end of transport tube without fasteners up through grommets

into ice machine, leaving about 2" (51 mm) hanging down in bin.

8. Route free end of tube to evaporator port.

9. Slip a hose clamp in free end of tube.

10. Push free end of tube on evaporator port and tighten clamp, making sure clamp is positioned on evaporator

side of ange (no ange on MFD400 series ake ice machine).

11. Position ice tube under oat bracket retaining tab.

12. Carefully slip ice level control stat alongside transport tube through both grommets and down into bin.

13. Run ice level control stat down through one side of cap tube fasteners attached to ice transport tube, form
a 180˚ bend at end of tube and run back up through fastener (Fig. 2).

Fig. 2

bin top

ice transport tube

ice level control
stat fastener

ice level control stat

14. Adjust loop length to provide desired ice level. Loop must below end of ice transport tube.

15. Carefully bend end of cap tube to prevent it from slipping out of clamp.

Before turning power on

1. Clean and sanitize ice storage bin in accordance with cleaning procedure in ice storage bin installation

information packed with ice storage bin.

8 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

2. Turn water to ice machine on.

3. Remove cover on oat reservoir.

4. Push down on oat to force water out overow tube and into evaporator drain pan.

5. Check that water drains freely from evaporator drain pan.

6. Lift oat and check that oat valve shuts off incoming water when raised.

After turning power on

1. Turn power to ice machine on and conrm that gearmotor, compressor and fan motor start immediately.

2. Check that ice begins to enter bin within approximately 10 minutes.

3. With ice machine running, check that oat reservoir water level is approximately 3/8" (10mm) below internal

overow and adjust to this level (raised line on side of reservoir) if necessary.

4. After making ice for 10 minutes, put ice against ice level control stat cap tube and check that ice machine
shuts down.

5. Warm ice level control stat with your ngers and check that ice machine restarts in approximately
20minutes. (Bin must be calling for ice.)

RIDE model ice machine installation procedure (models MCD400A/WHS and MCD400A/WVS)

RIDE model ice machine performance is very sensitive to the quality of installation. To ensure proper performance,
ease of service and warranty coverage. it is critical that you follow the requirements detailed in this manual. If you
can not meet these requirements or have questions, call our technical service group immediately at [phone]
or +1[phone].

Installing RIDE model ice machine and rough-in utilities without optional slide-out accessory

The requirements below are for ice machine installation without the Follett slide-out accessory. These procedures
ensure that the ice machine can be easily removed as one unit for cleaning and maintenance. For installation
with the slide-out accessory, refer to instructions to install ice machine and rough-in utilities with optional slide-out
accessory.

General requirements

§ Front of ice machine free of obstructions, plumbing lines, electric conduits.

§ 12" (305 mm) minimum clearance above ice machine for access to ice machine components.

§ 6" (15.3 cm) minimum clearance between exhaust side of ice machine and adjacent equipment.

§ Do NOT weld ice machine to counter channels.

§ Large, removable panels in counter face to allow ice machine removal.

§ Machine stand accessory required for ice machines not supported on counter channels.

Connection requirements

§ Compression ttings for water and drain lines.

§ Separate drains for condenser and ice machine. Do NOT connect drains.

§ 20A power supply with 6 feet.

bin signal from
dispenser
to ice machine

12"
305mm

separate power
to dispenser

front of
ice machine
clear

clearance

separate power
to ice machine

water shut off

compression fittings
for water and drain lines

Note: Diagram intended as guide only. All eld wiring to be installed in accordance with NEC and local electrical

codes.

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 9

DISPENSER

Left junction box

GND
GRN

B

W

Right junction box

BL

Y

RD

W

B

Lower junction box
(24V bin signal)

Ice machine #2
(optional)

W

B

X

GND

GRN

B

W

Lower junction box
(24V bin signal)

Ice machine #1
(optional)

Upper junction box
(power)

X

GND

GRN

B

W

Upper junction box
(power)

LEGEND

X

EQUIPMENT
GROUND

WIRENUT FIELD
CONNECTIONS

B BLACK

W

WHITE

GRN

GREEN

BL BLUE

Y

YELLOW

RD

RED

X

GND GRN

W

B

W

R

Lower ice machine
junction box
(bin signal)

B

Dispenser
junction box

X

W

GND GRN

Upper ice machine
junction box
(power)

B

Electric
power
source

Electric
power
source

Electric
power
source

Electric
power
source

Electric
power
source

Field wiring diagrams for RIDE model ice machine installations

§ All eld wiring must be installed in accordance with NEC and local electrical codes.

§ Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works.

§ Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord and plug(s) and
follow the appropriate eld wiring diagram.

§ MCD400A/W and R400A/W ice machines have separate power supply from dispenser.

§ Electric disconnects required within 10 ft (3 m) for all hard-wired connections.

Recommended junction box preparation of hard-wired RIDE
model ice machines.

1. Cut plugs from supplied power cords.

2. Replace upper (power) strain relief with

a cord connector.

3. Mount two 2" x 4" junction boxes using supplied holes in
ice machine face.

4. Make power and bin signal connections.

25, 50 or 110 ice and water dispenser with ONE RIDE model ice machine

(dispenser models 25CR400A/W, 25HR400A/W, 50CR400A/W, 50HR400A/W, 110CR400A/W)

VU155/VU300 ice and beverage dispenser with ONE or TWO RIDE model ice machines

Note: 24 V bin signal; Verify black bin signal wire is on the 24 V terminal

10 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Installing RIDE model ice machine and rough-in utilities with optional slide-out accessory

The slide-out accessory allows the ice machine to be pulled out on a track from below a counter without
disconnecting utilities. A leg supports the ice machine in the full-out position. If your order did not include a slide-out

accessory proceed to ice machine ventilation and exhaust.

Step 1 – Installing track accessory (Follow either A or B below for RIDE model ice machine)

Track must be positioned ush against inside of counter and slightly above counter access opening.

A. When ice machine stand is used (required if ice machine is not supported on counter channels)

1. Bolt vertical utility panel to slide-out track assembly with supplied 10/32 screws.

2. Secure slide-out track assembly to ice machine stand with 10/32 screws provided.

3. Position ice machine stand in desired location and adjust stand legs to proper height and level in both

directions.

4. Using holes in anged legs as template, mark oor for 12 anchoring holes to be drilled.

5. Remove stand/track assembly and drill marked holes.

6. Reposition and anchor stand to oor with 12 fasteners appropriate to oor material (not supplied).

CAUTION!

Stand must be anchored to avoid tipping and possible injury when ice machine is pulled out.

B. When ice machine is supported on counter channels

1. Bolt vertical utility panel to slide-out track assembly with supplied 10/32 screws.

2. Position track assembly on counter channels (Fig. 3).

3. Using holes in track assembly as a template, mark and drill required holes in counter channels.

4. Remove track assembly on channels and drill marked holes.

5. Reposition track assembly on channels and secure using appropriate hardware (not supplied).

14

"

(35.6 cm)

12.75

"

(32.4 cm)

14

"

(35.6 cm)

13

"

(33.1 cm)

slide-out-track

vertical utility panel

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 11

Step 2 – Installing RIDE model ice machine on slide-out track

position track accessory so that 2" (51mm) duct
supplied with air-cooled RIDE model ice machine mates
with back of counter opening.

counter front

cooled RIDE model ice machines

(icemaker connection)

grille supplied with air-

power cord

bin signal cord

bin signal cord
(customer connection)

air in

(air-cooled units only)

A. When ice machine is shipped with slide-out track accessory (follow either A or B)

1. Connect inlet water, drain, and power supply to back of vertical utility panel.

2. Place ice machine on slide-out track assembly.

3. Connect drain and water lines.

4. Connect electrical plugs from ice machine to utility panel.

B. When ice machine is installed in and shipped with counter

1. Remove two outer rear screws from ice machine and install supplied spacer and screw (Fig. 3).

2. Place ice machine on slide-out track assembly.

3. Connect drain and water lines.

4. Connect electrical plug from ice machine to utility panel.

5. Remove pin from adjustable leg.

6. Place hold-down strap over leg block and secure strap to slide-out assembly with supplied screws (Fig.4).

7. Reinstall pin in leg block.

8. At job site remove hold-down strap and make utility connections at rear utility panel.

Fig. 3 Fig. 4

hold-down strap
(for installation; remove
and discard)

Remove screw. Install
supplied screws and spacers.

12 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Supplied screws (for installation;
remove and discard)

Front view

3/8" OD push-in condenser inlet

(water-cooled only)

5.25"

(134 mm)

Side view

(All customer eld
connections are made
to rear of vertical
utility panel)

(to connect to dispenser bin signal cord)

3/8" OD push-in condenser drain

(water-cooled only)

3/8" OD push-in icemaker water inlet

barbed push-on icemaker drain

25.875"

(658 mm)

3/8" OD push-in condenser inlet

(water-cooled only)

3/8" OD push-in condenser drain

(water-cooled only)

3/8" OD push-in ice machine water inlet

icemaker power cord

bin signal cord connector

3/4" MPT ice machine drain

ice machine
power outlet

ice machine
twist-lock
bin signal cord

cord holder

vertical utility panel

16.75"

(41.5 cm)

Plan view

22.75"

(57.8 cm)

(40 mm)

1.563"

22.75"

(57.8 cm)

Ice machine front

16"

(40.7 cm)

19.25"

(48.9 mm)

25.875"

(65.8 cm)

1.563"

(40 mm)

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 13

RIDE model ice machine ventilation and exhaust requirements

Exhaust air

Air intake

Standard
louvered grille
(supplied)

Supplied 2" (51mm) duct MUST be installed
to front of ice machine and mated flush to inside
of counter face opening.

Air in
through louver

Exhaust air
out side to
opening at least
18” (45.7) cm
from air intake

Air out through louver

Provide at least 100 sq. in.
(645 sq. cm) of counter
opening for exhaust air

Standard 2” (51 mm)
duct mates counter
opening (behind
grille) to condenser
front

Fabricator-supplied, custom air intake grilles must have 12" x 12" (30.5 cm x 30.5 cm) opening yielding
100sq.inches (645 sq. cm) of open air space within duct perimeter. Block off any open area outside of the air duct.

Intake air requirements — air-cooled ice machines (MCD400AHS, MCD400AVS & R400A only)

1. Check that 2" (51 mm) duct is installed on condenser front.

2. Cut a 12" x 12" (30.5 cm x 30.5 cm) opening in counter face to align with duct.

3. Position ice machine to mate duct ush with back of counter opening.

4. Install supplied grille on outside of counter opening.

Exhaust air — all ice machines (MCD400A/W & R400A/W)

Provide 100 sq. in. (645 sq. cm) of counter opening for exhaust air at least 18" (45.7 cm) from intake opening but not
more than 10 ft (3 m) away.

MCD400AHS, MCD400AVS & R400A — Side View

Front View

14 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

RIDE model ice machine ice transport tube installation

Incorrect ice transport tube installation can result in wet ice and dispensing problems. Follow guidelines below to
ensure correct installation. Call factory for assistance if you are unable to meet these requirements.

General requirements

§ Maximum length of tube run – 20 ft (6 m). Factory approval required for longer runs.

§ Run tube without dips.

§ One continuous length of tube; no splices.

§ Minimum radius of bends in tube – 6" (15.3 cm) inside radius.

§ Maximum number of bends – 6.

§ Insulation on entire run of ice tube.

Procedure

1. If installing MCD series ice machine refer to additional connection specications for Vision series ice and

beverage dispensers instructions below.

2. Select side, rear or top knockout in ice machine cabinet for tube entrance.

3. Install supplied grommet in knockout.

4. Remove ice machine top panel.

5. Install supplied insulation on entire length of tube.

6. Run insulated tube without dips between ice machine and dispenser and secure in place.

7. Cut insulation off tube where tube enters grommet.

8. Slide end of tube without insulation through grommet and run to evaporator port.

9. Cut tube to that length.

10. Install a section of insulation on tube from grommet to evaporator port.

11. Slip supplied hose clamp over free end of tube.

12. Pull insulation back from free end of tube.

13. Push tube on evaporator port.

14. Position clamp behind lip on evaporator port and tighten clamp.

Correct installation Incorrect installation

§ Length of run no more than 20 ft (6 m)

§ Tube run continuously from ice machine to
dispenser

§ Insulation on entire run of tube

§ No dips or tight bends

§ Tube secured in place

§ No splices

§ Dips in tube where water can collect

§ Splice or tight bend that restricts ice ow

§ Uninsulated tube that results in wet ice and
potential dispensing problems

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 15

Bin thermostat capillary tube mounting

tabs in ice tube
retainer bracket
engage holes in ice
tube and hold tube
in place

ice tube

ice tube

ice tube
retaining
bracket

ice tube
retaining
bracket

thermostat

thermostatthermostat

Front View, VU300Front View, VU155

Additional ice transport tube connection specications for Vision series ice and beverage dispensers

Check to make sure bin signal on ice machine control board is switched to 24 V connection.

1. Push one end of ice transport tube(s) through hole(s) provided in side of dispenser.

2. Route tube into ice tube bracket inside dispenser and engage bracket tabs in holes located in end of ice

transport tube(s) (see drawings below).

3. Verify bin thermostat capillary tube is mounted correctly (see drawings below).

Ice tube retainer bracket

ice tube

1" (26 mm)

ice tube
retaining
bracket

ice tube

16 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

install insulation on full run of tube

Ice transport tube installation detail

1

2

Dispenser

Heat end of transport tube in cup of 160 F
(71 C) hot water to soften (1) and spread with
pliers before making connection (2).

Evaporator

install clamp behind lip
on evaporator port

grommet

RIDE model ice machine start up procedure

The start-up procedure below is intended to ensure that ice machine is operating properly after installation has been
made. Check each item listed and call factory immediately for assistance if you experience problems with unit.

Before turning on power

1. Turn on water to ice machine.

2. Push down on oat to force water through overow chamber into evaporator drain pan and check for proper

drainage of drain pan.

3. Check that oat valve shuts off incoming water when raised.

4. Check that hose clamp securely holds ice transport tube on evaporator port.

After turning on power

1. Turn on power to ice machine and conrm that gearmotor, fan motor and compressor start immediately.

2. Check that ice begins to enter dispenser bin area within approximately 10 minutes.

3. Check that oat reservoir water level is approximately 3/8" (.95mm) below overow during ice machine

operation and adjust to this level if necessary.

4. Put ice against bin level thermostat in dispenser bin and check that compressor and fan motor shut down
approximately 10 seconds after thermostat opens. Gearmotor should run for an additional 60 seconds.

5. Check that ice machine comes back on in approximately 20 minutes (bin signal must be present).

Cleaning/descaling and sanitizing

Periodic cleaning/descaling and sanitizing of Follett’s ice machine system is required to ensure peak performance
and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least
as frequently as recommended and more often if environmental conditions dictate.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning/descaling and sanitizing of
the ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized
service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is
performed according to the schedule below. Service problems resulting from lack of preventive maintenance will not
be covered under the Follett warranty.

Symphony Frequency

Drain Line weekly

Drain Pan/Drip Pan weekly

Exterior as needed

Condenser monthly (air-cooled only)

Ice Machine semi-annually

Transport Tube semi-annually

* Ice machine must be cleaned and sanitized prior to start-up.

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 17

Weekly

The exterior may be cleaned with a stainless cleaner such as 3M* Stainless Steel Cleaner & Polish or equivalent.

* 3M is a trademark of 3M Company.

Monthly

Condenser (air-cooled ice machine only)

1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal

performance.

2. When reinstalling counter panels in front of RIDE model ice machines, be sure that ventilation louvers line
up with condenser air duct.

Semi-Annually (more often if conditions dictate)

§ A cleaning/descaling and sanitizing procedure should always include both the ice machine and dispenser; ice
machine should be cleaned and sanitized rst, followed by the dispenser.

§ Icemaking system can be cleaned/descaled in place.

To ensure that your ice machine and dispenser are cleaned/descaled and sanitized properly, proceed as follows:

1. Clean/descale the ice machine

2. Sanitize the ice machine

3. Clean/descale the dispenser

4. Sanitize the dispenser

CAUTION!

§ Wear rubber gloves and safety goggles (or face shield) when handling cleaner or sanitizer mixtures.

§ Use only Follett approved cleaners.

§ It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling.

§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Solution A: Following manufacturer’s instructions, mix cleaning solution of 1 gal. (3.8 L) 120 F (49 C) water and 7oz.

(198 g) (one 7oz. packet) of Follett SafeCLEAN™ ice machine cleaner/descaler (P/N00132001).

Solution B: Following manufacturer’s instructions, mix a sanitizing solution of 1 gal. (3.8 L) 120 F (49 C) water and

1.6oz. (48 ml) Nu-Calgon IMS-II Sanitizer (P/N 00979674).

Clean/descale ice machine

1. If ice machine was running recently, ensure that the evaporator is completely free of ice before proceeding.

2. Disconnect power to ice machine.

3. Remove any ice machine panels required to gain access to water reservoir and electrical control box.

4. Turn compressor switch on electrical box of ice machine to OFF position.

5. Remove water reservoir cover and close water supply valve (or block up reservoir oat).

6. Drain water from reservoir by releasing evaporator drain tube from oat reservoir bracket, removing plug from

drain tube and releasing (unclamping) pinch clamp (if equipped).

7. Plug drain hose, replace drain line in reservoir bracket and pour part of Solution A into reservoir, lling it almost

to overowing.

8. Remove stainless steel ice compression nozzle and drain lines and submerge in a cup of SolutionA while

cleaning/descaling rest of system. (Flake ice machines have no ice compression nozzle and drain lines.)

CAUTION: To avoid potential pitting, do not soak parts in SolutionA for more than 45 minutes.

9. Restore power to ice machine (gearmotor will run; compressor and fan will not).

10. Inspect evaporator drain pan and drain line and remove any accumulated scale build up.

11. After 15 minutes, turn power OFF; drain solution from reservoir and evaporator.

12. Fill reservoir almost to overowing with clean water to rinse. Drain. Repeat two more times.

13. Rinse ice compression nozzle and drain lines in clean water.

Sanitize ice machine

14. Submerge ice compression nozzle and drain lines in a cup of Solution B while following steps 15-21.

15. Connect ice transport tube directly onto evaporator outlet port without ice compression nozzle.

16. Fill reservoir almost to overowing with Solution B.
1 7. Restore power to ice machine (gearmotor will run; compressor and fan will not).

18. After 10 minutes, turn compressor switch to ON position.

19. As unit starts to make ice, continue to pour Solution B into reservoir, maintaining level just below reservoir

overow.

18 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

20.

Continue to make ice with Solution B for 20 minutes.

2 1. Turn power to ice machine OFF.

22. Disconnect ice transport tube from evaporator outlet port. Rinse ice compression nozzle and drain lines in clean

water and reinstall on evaporator outlet. Reconnect ice transport tube to ice compression nozzle.

23. Drain any remaining Solution B from evaporator.

24. Fill reservoir almost to overowing with 120 F (49 C) clean water to rinse. Drain. Repeat two more times. Re-

clamp pinch clamp, replace drain plug, and re-secure drain tube ensuring that end of drain tube is above water
level in reservoir.

25. Open water supply valve (or unblock oat) and replace reservoir cover; restore power to ice machine and ensure

compressor switch is in ON position. Make ice for at least 15 minutes to ush any remaining Solution B from
system (RIDE ice machines with long ice transport hoses may take longer to ush out). Discard this ice and all
ice made during sanitizing.

26. Reinstall all parts and replace any panels removed prior to cleaning.

Service

Ice machine Operation (all models)

Follett’s ice machine consists of four distinct functional systems:

§ Refrigeration system

§ Water system

§ Harvesting system

§ Electrical control system

These four systems work together to accomplish the production and harvesting of ice. A problem in any one of these
systems will result in improper operation of the entire ice production cycle. When troubleshooting the ice machine,
it is important to analyze the entire system operation to determine which system is not functioning properly, then
pinpoint the component within that system that is malfunctioning. Determine what corrective action must be taken
before making any adjustments or replacing any components.

The icemaking process

The Follett ice machine uses a stainless steel jacketed
evaporator and operates on a continuous freezing
cycle. Water is supplied to the evaporator from the

Harvest system diagram

evaporator
port

water reservoir where the water level is controlled by
a oat valve. This valve also shuts off the water supply
when the ice machine is not running.

When the ice machine is running, a layer of ice forms
on the interior surface of the evaporator. This ice is

ice transport tube

continuously removed by a slowly rotating (12 RPM)
auger. The auger carries the ice upward into the

compression nozzle

cavity formed by the top bearing housing and the
compression loop, where it is compressed to remove
excess water. When the ice reaches the desired
hardness it rotates within the cavity and is forced
through a discharge port and compression nozzle and
into the ice transport tube. The discharge tube and

water
inlet

auger

compression nozzle are slightly restricted to further
compress the ice and produce the desired hardness.

Note: MFD series ake ice machines have no
compression nozzle. As the formation of ice continues,
ice in the transport tube is pushed through the tube to
the storage compartment in the ice dispenser or ice
storage bin.

A solid state control board located in the electrical
box of the ice machine controls the normal operation
of the ice machine and monitors gearmotor torque.
This control board will shut down the ice machine should an over-torque condition occur. It is very important that
you familiarize yourself with the operational sequences detailed in this manual before attempting to service the ice
machine.

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 19

condenser

filter dryer

thermostatic

expansion

valve

evaporator

high side

service port

low side

service port

high pressure

switch

compressor

high

pressure

vapor

low

pressure

vapor

high

pressure

liquid

low

pressure

liquid

Technical specications (all models)

Refrigeration system diagram

Refrigeration pressure data

§ Water regulating valve is factory set at 225 PSIG head pressure.

§ Readings within 10% of table values should be considered normal.

Air-cooled Ice Machine Refrigeration Pressure

Discharge Pressure/Suction Pressure
Ambient air temperature ˚F/˚C

100/38

237/37

326/38

347/40

psi

psi

psi

Ice machine inlet water

temperature ˚F/˚C

˚F/˚C

50/10

70/21

90/32

60/16

174/23

174/23

190/25

80/27

245/31

244/30

265/32

Compressor data

Compressor current draw

Water-cooled Ice Machine Refrigeration Pressure

Discharge Pressure/Suction Pressure

Condenser inlet water temperature ˚F/˚C

Ice machine inlet water

temperature ˚F/˚C

˚F/˚C

50/10

70/21

90/32

50/10

236/28

237/28

236/28

70/21

235/29

230/30

235/30

90/32

250/34

250/34

250/34

psi

psi

psi

Air-cooled

Ambient air temperature 60 F/15.6 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C 100 F/37.8 C

6.3A 6.5A 6.7A 6.9A 7.1A

Water-cooled

Water temperature at oat 50 F/10 C 60 F/15.6 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C

6.6A 6.7A 6.7A 6.8A 6.9A

Locked rotor amps 58.8A

20 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Air-cooled ice machine capacity/24 hrs.

Water-cooled ice machine capacity/24 hrs.

Ambient Air Temperature ˚F/˚C

60

70

80

90

C
50
10
60
16
70
21
80
27
90
32

Inlet Water Temperature ˚F/˚C

F

16

21

27

510

454

397

232

206

180

482

435

389

219

198

177

454

417

380

206

190

173

424

385

347

193

175

158

394

354

313

179

161

142

32
335
152
329
150
323
147
297
135
270
123

100

38
273
124
270
123
266
121
247
112
227
103

lbs.
kg.
lbs.
kg.
lbs.
kg.
lbs.
kg.
lbs.
kg.

Performance with new RG Group 1/2 ton coil
(Note: Data expressed in lbs/hr and kg/hr)

Ambient Air Te mperature ˚F/˚C

60

16
451
204
423
192
394
179
371
168
352
160

70

21
447
202
413
187
390
177
361
163
342
155

50
10
60
16
70
21
80
27
90
32

Inlet Water Temperature ˚F/˚C

F
C

80

27
442
200
409

185

380

172

352

160

333

151

90

32
437
199
399
181
371
168
342
155
323
146

100

38
428
194
394
179
361
163
333
151
309
140

lbs.
kg.
lbs.
kg.
lbs.
kg.
lbs.
kg.
lbs.
kg.

Note: Nominal values – actual production may vary by ± 10%

Gearmotor data

Gearmotor current 2.25A (nominal)
Locked rotor amps 14A

Electrical control system operation

MCD400A/WBT, MCD400A/WHT and MFD400A/WBT wiring diagram

Follett ice machines used on top of an ice storage bin have a slightly different circuitry. A diagram for these ice
machines is shown below. The operational and diagnostic stages for these ice machines will be otherwise the same
as the following Stages 1 - 10.

WHITE

W

COMPRESSOR

T.O.L.

RED

STA RT
RELAY

4

2

3

INPUT
POWER

C

BLACK

BLACK

YELLOW

START CAP.

RED

B

FAN

R

S

BLACK

BLACK

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

STA RT

RUN

GEAR MOTOR

STA RT

RUN

24V

RESET

WATER
SENSOR

PWR

DR

C

20M

60M

2ND

WTR

B-T

B-E

WHITE

BLACK

RED
RED

COMPRESSOR
SWITCH

WHITE

RED

BIN T-STAT

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX

G

GRD

GRD

WHITE

WHITE

RED

BLACK

1

M

L

S

BLACK

BLACK

BISON GEARMOTOR

T.O.L.

T.O.L.

OR

LINIX GEARMOTOR

L1

L1

L2

CONTROL

L2

L2

BOARD

L2

L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

LINE VAC

COMMON

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 21

Electrical control system operation

The D400A/W, MCD400A/WVS and R400A/W wiring diagrams which follow illustrate the circuitry of Follett ice
machines used with ice dispensers. Both normal operation of the ice machine (Stages 1 - 6) and non-normal
diagnostic sequences showing torque-out (Stages 7 - 10) for use in troubleshooting ice machine problems are
shown.

Follett ice machines used on top of an ice storage bin have a slightly different circuitry. The operational and
diagnostic stages for these ice machines will be otherwise the same as Stages 1 - 10 that follow.

Circuitry notes

When the ice machine is used with a dispenser it receives power from two sources – the main power supply and
the bin control signal power from the dispenser. Disconnect both power sources before performing service. When
performing electrical service, always use a meter to determine whether or not the components being serviced are
energized.

§ High pressure cutout opens at 425 PSI and closes at 287 PSI (auto reset).

§ Compressor switch should read open in on position.

§ Compressor start relay is position sensitive. See label on start relay for proper orientation.

§ Bin signal may be 120 V, 60 Hz; 230 V, 50 Hz; or 24 V, 60 Hz. If bin signal is 24 V, 60 Hz, black bin signal wire must
be moved from LINE VAC terminal to 24 V terminal.

§ Flashing water LED at any time indicates that water signal to board had been lost for more than
one second.

§ Ten-second delay: There is a 10 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are
not lost for more than 10 seconds, no reaction will occur.

Normal operation – Stage 1

Power is supplied to L1 of the control board. The ice level control in the dispenser is closed and calling for ice,
supplying signal voltage to the control board. The control board will now go through the start-up sequence. Less than
30 seconds will elapse as the water sensor located in the oat reservoir checks for water in the reservoir. The Bin
Empty LED (B-E) will be on.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

PWR

RESET

DR

C

20M

60M

24V

WHITE

2ND

WTR

B-T

B-E

COMPRESSOR

WHITE

RED

COMMON

LINE VAC

BLACK

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

RED

RED

SWITCH

BIN T-STAT

22 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Normal operation – Stage 2

RED

STA RT

The water sensor veries water in the oat. The Water OK LED (WTR) comes on. At the same time, the gearmotor,
compressor, and condenser fan motor come on, lighting the Drive LED (DR) and compressor LED (C). The
compressor is started through a current style relay that is pulled in by the initial high current draw of the compressor.
The gearmotor start windings are also energized through a current relay (or start capacitor). The B-E and WTR LED
remain on.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

PWR

RESET

DR

C

20M

60M

24V

WHITE

2ND

WTR

B-T

B-E

COMPRESSOR

WHITE

RED

COMMON

LINE VAC

BLACK

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

RED

RED

SWITCH

BIN T-STAT

Normal operation – Stage 3

After the initial high current draw drops off, the gearmotor start relay contacts open dropping out the start winding (or
start capacitor). As the compressor comes up to normal running speed, the compressor start relay contacts open,
dropping out the start winding of the compressor. The ice machine is now in a normal icemaking mode. The ice
machine will produce ice until the bin level control in the ice dispenser is satised. The B-E, DR, C and WTR LEDs
are all on.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

RUN

1

L

T.O.L.

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

COMMON

LINE VAC

BLACK

24V

WHITE

PWR

RESET

DR

C

20M

60M

2ND

WTR

B-T

B-E

COMPRESSOR

SWITCH

WHITE

RED

BIN T-STAT

RED

RED

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 23

Normal operation – Stage 4

LINIX GEARMOTOR

Once the ice level control opens, the B-E LED goes out. After a 10 second delay the LED (C), compressor, and
fan motor go off and the B-T LED comes on. (Should the ice level control not remain open for 10 seconds, the ice
machine will continue to run.) The gearmotor continues to run for 60 seconds. The purpose of this function is to drive
the remaining ice out of the evaporator and to boil off any refrigerant remaining in the evaporator.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

SENSOR

OR

WATER

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

PWR

RESET

DR

C

20M

60M

24V

WHITE

2ND

WTR

B-T

B-E

COMPRESSOR

WHITE

RED

COMMON

LINE VAC

BLACK

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

RED

RED

SWITCH

BIN T-STAT

Normal operation – Stage 5

The B-T LED will remain on for 20 minutes. The ice machine will not start while the B-T LED is on. To restart the ice
machine for troubleshooting purposes, depress the reset button to clear the control board.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

PWR

RESET

DR

C

20M

60M

24V

WHITE

2ND

WTR

B-T

B-E

COMPRESSOR

WHITE

RED

COMMON

LINE VAC

BLACK

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

RED

RED

SWITCH

BIN T-STAT

24 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Normal operation – Stage 6

When the dwell time of 20 minutes has expired, the B-T LED goes off. The ice machine will go through the normal
start-up sequence when the bin level control signals the control board for ice. The WTR LED will remain on as long as
the water sensor in the oat reservoir senses water.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

WATER

SENSOR

OR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

COMMON

LINE VAC

BLACK

24V

WHITE

PWR

RESET

DR

C

20M

60M

2ND

WTR

B-T

B-E

COMPRESSOR

SWITCH

WHITE

RED

BIN T-STAT

RED

RED

Diagnostic sequence – Stage 7

The 20 minute error LED (20M) is on indicating that the control board has sensed an over-torque condition (above 3A
on the gearmotor) and shut the ice machine down. The 20M LED will remain on for 20 minutes after an over-torque
condition has occurred. The ice machine will remain off as long as the 20M LED is on. When the 20M LED goes off,
the control board will try to go through a normal start-up sequence. The WTR LED remains on as long as the water
sensor in the oat reservoir senses water.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

COMMON

LINE VAC

BLACK

24V

WHITE

PWR

RESET

DR

C

20M

60M

2ND

WTR

B-T

B-E

COMPRESSOR

SWITCH

WHITE

RED

BIN T-STAT

RED

RED

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 25

Diagnostic sequence – Stage 8

If the restart is successful the 20M LED goes off, the 60 minute timer LED (60M) comes on. The 60M LED will remain
on for 60 minutes from restart. A lighted 60M LED tells the technician that the ice machine has experienced an over­torque condition. If the ice machine runs without problems for 60 minutes and no additional torque errors occur, the
60M LED will go off and the ice machine will continue normal operation.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

COMMON

LINE VAC

BLACK

24V

WHITE

PWR

RESET

DR

C

20M

60M

2ND

WTR

B-T

B-E

COMPRESSOR

SWITCH

WHITE

RED

BIN T-STAT

RED

RED

Diagnostic sequence – Stage 9

The second error (2ND) LED will come on if an over-torque condition occurs while the 60M LED is still lighted. The
2ND LED will indicate to the technician that two consecutive over-torque situations have occurred. The ice machine
will shut down at this time and lock out. It will not restart unless the manual reset button is depressed.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT

RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

SENSOR

OR

WATER

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

COMMON

LINE VAC

BLACK

24V

WHITE

PWR

RESET

DR

C

20M

60M

2ND

WTR

B-T

B-E

COMPRESSOR

SWITCH

WHITE

RED

BIN T-STAT

RED

RED

26 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Diagnostic sequence – Stage 10

If the water level in the oat reservoir drops to an unacceptable level, the WTR LED will go out, shutting the ice
machine off. Also, the BT LED will come on, preventing the ice machine from restarting for twenty minutes. If water is
restored, the WTR LED will come back on and ash to alert the technician that water to ice machine has been lost.
The ice machine will then restart at the end of the 20 minute time delay. The ashing WTR LED can be cleared by
pressing the reset button.

INPUT

POWER

G

B

W

WHITE

WHITE

COMPRESSOR

C

T.O.L.

RED

STA RT
RELAY

4

GRD

BLACK

R

S

2

3

BLACK

BLACK

YELLOW

START CAP.

RED

FAN

M

BLACK

ORANGE

HIGH PRESSURE
SAFETY SWITCH

GEAR MOTOR

GEAR MOTOR

BLACK

M

S

STA RT

RUN

STA RT

1

L

T.O.L.

BLACK

BLACK

BLACK

BISON GEARMOTOR

LINIX GEARMOTOR

OR

WATER

SENSOR

WHITE

WHITE

RED

GRD

L1
L1
L2

CONTROL

L2
L2

BOARD

L2
L2

COMPRESSOR
FAN
DRIVE

BLACK

BLUE

PWR

RESET

DR

C

20M

60M

24V

WHITE

2ND

WTR

B-T

B-E

COMPRESSOR

WHITE

RED

COMMON

LINE VAC

BLACK

BIN SIGNAL
FROM DISPENSER
JUNCTION BOX
(MCD400A/WVS series –
blk wire is on 24V)

RED

RED

SWITCH

BIN T-STAT

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 27

Refrigeration system (all models)

All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the
responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than
factory specications will void the warranty.

R404A ice machine charge specications

Model Charge Refrigerant type

T400A, MCD400A, MFD400A, R400A, D400A (air-cooled) 19 oz. (539 g) R404A

T400W, MCD400W, MFD400W, R400W , D400W (water-cooled) 9 oz. (255 g) R404A

Refrigerant replacement requirements

1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to

the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage
container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must
be used.

2. In the event of system contamination (for example, a compressor burn out, refrigerant leak, presence of non­condensibles or moisture), the system must be repaired, evacuated and recharged using virgin or reclaimed
refrigerant that meets ARI standard 700-88.

3. Follett Corporation does not approve of recovered refrigerants. Improper refrigeration servicing procedures will
void the factory warranty.

Evacuation

Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close valves and both manifold
and shut down the vacuum pump. Allow the system to sit for approximately 20 minutes. During this period the system
pressure should not rise. If the system pressure rises and stabilizes there is moisture in the system and further
evacuation is needed. If the pressure continues to rise check the system for leaks.

Ambients Minimum Maximum

Air temperature1 50 F/10 C 100 F/37.8 C
Water temperature2 40 F/4.4 C 90 F/32.2 C

1

Ambient air temperature is measured at the air-cooled condenser coil inlet.

2

Ambient water temperature is measured in the ice machine oat reservoir.

Ice capacity test

Ice machine production capacity can only be determined by weighing ice produced in a specic time period.

1. Replace all panels on ice machine.

2. Run ice machine for at least 15 minutes.

3. Weigh and record weight of container used to catch ice.

4. Catch ice for 15 or 20 minutes.

5. Weigh harvested ice and record total weight.

6. Subtract weight of container from total weight.

7. Convert fractions of pounds to decimal equivalents (ex. 6 lb 8 oz. = 6.5 lb).

8. Calculate production using following formula:

1440 min. x wt. of ice produced
= Production capacity/24 hr. period
Total test time in minutes

9. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water
temperatures in Ice Production Tables.

28 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Service procedures

1

2

apply
grease
here

Evaporator disassembly (Fig. 7)

1. Disconnect power to ice machine.

2. Shut off water to ice machine.

3. Drain evaporator and oat tank.

4. Disconnect plastic tubing from evaporator water inlet, drain pan
stub, compression nozzle tubing and reservoir overow tubing from
secured clip.

5. Disconnect ice transport tube from compression nozzle.

Note: No compression nozzle on MFD400 series ake ice machines.

6. Loosen nut and remove upper vee band coupling from top of
evaporator.

7. Lift top bearing assembly straight up with a slight rotating motion and
remove.

8. Remove ice compression loop located at top of auger.

9. Lift auger straight up and out of evaporator.

10. Remove nut and lower vee band coupling from bottom of evaporator.

11. Lift evaporator to clear bottom bearing assembly.

12. Loosen hex head bolt in side of mounting base with 5/16 wrench and
lift lower bearing assembly.

13. Remove condensate shield.

14. Remove 4 Allen head machine screws holding mounting base to
gearbox.

15. If replacing evaporator, remove compression nozzle from evaporator
port.

Fig. 7

Evaporator reassembly (Fig. 7)

1. Clean gearmotor boss, output shaft and shaft well.

2. Install drain pan and evaporator mounting base.

3. Fill gearmotor shaft well with food-grade grease (Fig. 8).

4. Install condensate shield and seat against gearmotor boss.

5. Install mounting base O ring in groove in evaporator mounting base.

6. Lower bottom bearing assembly into evaporator mounting base.

7. While maintaining a downward pressure on bottom bearing assembly,
tighten hex head bolt with a 5/16 wrench.

8. Position evaporator over lower bearing assembly and align grooves
with pins in bearing assembly.

9. Install vee band clamp and nut and tighten to 70 in/lb.

10. Place auger in center of evaporator and rotate to mate with drive pin.

11. Install ice compression loop, orienting loop as shown in Fig. 7.

Note: No compression nozzle on MFD400 series ake ice machines.

12. Install upper bearing and seal assembly, rotating bearing to slip pin.
into auger slot.

13. Install upper vee band clamp and nut and tighten to 70 in/lb.

14. If evaporator was replaced, reinstall compression nozzle.

Gearmotor replacement (Fig. 8)

1. Disassemble evaporator as described above.

2. Disconnect the wire connectors.

3. Remove 4 screws holding gearmotor mounting plate to base of ice
machine and lift gearbox and motor clear of ice machine (Fig. 8.1).

4. Remove machine screws holding mounting plate to motor (Fig. 8.2).

5. Install new motor in reverse order.

Fig. 8

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 29

Ice machine troubleshooting

Flashing water LED at any time indicates that water signal to board had been lost for more than one second.

Ten-second delay: There is a 10 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are not
lost for more than 10 seconds, no reaction will occur.

Problem Indicators Corrective Action

Ice machine will not
run.

System status:
compressor,
gearmotor, and fan
motor inoperative.

Compressor will not
run.

System status:
gearmotor and fan
motor run.

Unit cycles
intermittently.

System status:
compressor, gearmotor,
and fan motor cycle.

Low ice production.

Poor quality ice.

Water leaks
from bottom of
evaporator.

Ice machine runs for
short period of time
and shuts down on
torque error.

System status: 20M or
2nd LED is lit.

Evaporator is iced up
on the outside. No ice
production.

System status:
compressor, gearmotor
and fan motor running.

1. No power to unit.

2. Open bin level control.

3. Water OK LED (WTR) not on.

4. 20M or 2ND LED is on indicating that rst or
second torque error has occurred.

5. Gear motor locked up (immediate torque error
indicated by LEDs when board is reset).

6. Open coil on gearmotor start relay causing an
immediate torque error.

1. Condenser coil plugged causing open overload or
high pressure cut-out.

2. Defective starting capacitor.

3. Defective starting relay.

4. Open motor winding.

5. No power output from compressor output terminal
on control board.

1. Float reservoir running dry, sensing probe
signalling for system to shut down.

1. Dirty air lter or condenser coil.

2. Restricted air ow to condenser coil.

3. Mineral coated evaporator.

4. Improper exhaust air provisions.

5. Faulty expansion valve.

6. Low refrigerant charge.

7. Superheat incorrect.

8. Inefficient compressor.

1. O ring seal broken. 1. Replace O ring.

1. Kink in ice transport tube.

2. Bin level control remains in closed position.

3. Ice transport tube ruptured internally.

4. Worn evaporator bearings.

5. Faulty gearmotor start relay. Ice machine torques
out within 5 seconds of start-up.

6. Torque out occurs when storage bin lls to capacity.

1. Gearmotor running but no output rotation.

2. Float reservoir empty.

3. Air bubble in water supply line. Water
in reservoir but not in evaporator.

1. Check that unit is plugged in, circuit breakers are on.

2. Adjust or replace ice level control.

3. Check reservoir for water, restore water to unit.

4. See #6 below.

5. Repair or replace gearmotor.

6. Replace gearmotor start relay.

1. Clean condenser coil and replace overload if
necessary.

2. Replace start capacitor.

3. Replace relay.

4. Ohm out windings and replace compressor if
necessary.

5. Check terminal connection and replace control board
if necessary.

1. Check water supply to oat and oat operation. PC
board will have ashing WTR LED.

1. Clean or replace lter, clean condenser.

2. Remove obstruction.

3. Clean evaporator.

4. Provide proper exhaust air provisions per Follett
installation manual.

5. Replace expansion valve.

6. Check for leaks; repair, evacuate, and weigh in correct
charge.

7. Check that TXV sensing bulb is securely clamped in
place and not damaged; check that insulated bulb
cover is in place.

8. Replace compressor.

1. Eliminate kink and check that tube routing complies
with Follett ice machine installation manual.

2. Adjust or replace control.

3. Replace complete length of ice transport tube.

4. Inspect bearings for roughness or binding and replace
if necessary.

5. Replace gearmotor start relay.

6. Ensure that ice contacts bin thermostat before
backing ice up in transport tube. Refer to dispenser
manual for proper thermostat and ice tube mounting.

1. Check for broken gearmotor output shaft or damaged
gearbox.

2. Check for defective water sensor (water OK (WTR)
LED remains on even when oat empty or probe
removed from water).

3. Purge air from line.

30 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Problem Indicators Corrective Action

Compressor cycles
intermittently.

System status:
gearmotor and fan
motor run.

Unit runs but not
making ice.

System status:
compressor, gearmotor
& fan motor running.

Compressor and fan
motor will not run.

Gearmotor runs.

Intermittent noises from
evaporator.

1. Compressor start relay in wrong position.

2. High pressure cutout open due to high head
pressure.

3. Clogged or dirty air lter or condenser coil.

4. Improper ventilation.

5. Defective compressor.

1. Clogged or dirty air lter or condenser coil.

2. Compressor not pumping.

3. Low refrigerant charge.

1. Compressor switch in OFF position.

2. No output on compressor and fan motor terminals
on control board.

3. Failed fan motor causes high pressure cut-out to
open.

1. Mineral build-up on evaporator surface. 1. Clean evaporator with liquid ice machine cleaner.

1. Position relay with arrow or word “top”.

2. Check discharge pressure and adjust water regulator
valve.

3. Clean or replace lter, clean condenser coil.

4. Provide inlet and exhaust air provisions per Follett ice
machine installation manual.

5. Replace compressor.

1. Clean or replace lter, clean condenser coil.

2. Replace compressor.

3. Check for leaks; repair, evacuate, and weigh in correct
charge.

1. Turn compressor switch on.

2. Replace control board.

3. Replace fan motor.

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 31

Replacement parts

Order parts online
www.follettice.com

Evaporator

Reference # Description Part #

1 Coupling, vee band, includes nut 502735

2 Bearing assembly, top 502736

3 Loop, ice compression, beveled (see below for Flaker-specic components) 502110

4 Auger (see below for Flaker-specic components) 502737

5 Evaporator (includes insulation jacket, 502740) 502725

6 O ring, bearing housing 500496

7 Bearing assembly, bottom (includes O rings and condensate shield) 502738

8 O ring, mounting base 501063

9 Shield, condensate 500744

10 Screw, Allen 1/4 20 x 1/2 (set of 4) 501080

11 Mounting base, evap. (includes 501063) 502733

12 Bolt, mounting base 502227

13 Gearbox & motor (includes 307192) 502730

Not shown Mounting base, gearbox 502729

15 Compression nozzle, with single drain 502221

16 Drain pan, evaporator 502727

17 Clamp, compression nozzle and screw 502226

18 Tubing, compression nozzle drain(s) (sold by foot) 500680

Not shown Grease, Chevron SRI-2, 14 oz 501111

19 Bracket, drain hose 502739

20 Insulation jacket, evaporator 502740

21 Relay, gearmotor 00142042

22 Cover, metal 502744

22 Cover, black plastic 01012228

Flaker-specic components

Reference # Description Part #

3 Loop, compression, notched 00124115

4 Auger (with paddle) 00124123

32 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Evaporator

Order parts online
www.follettice.com

2

15

18

1

17

3

4

5

20

19

1

7

22

21

6

8

10

11

12

16

9

13

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 33

Air-cooled ice machines

Order parts online
www.follettice.com

9

1

16

13

14

2

15

17

7

6

11

10

8

4

3

12

5

34 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Air-cooled ice machines

Reference # Description Part #

1 Drier 502724

2 Condenser coil, A/C 501187

Not shown Water sensor 502116

3 Reservoir mounting bracket 501986

4 Float valve & reservoir 500504

5 Drain kit with Agion, evaporator 00141440

6 Evaporator (see page 32 and 33 for complete breakdown) —

Not shown Tubing, polypropylene, reservoir supply (sold by foot) 502079

Not shown Fitting, plastic, oat valve (includes sleeve & stem) 502078

Not shown Compression nozzle, with double drain 502220

Not shown Compression nozzle, with single drain 502221

7 Valve, expansion, thermal 502726

8 Drain pan, evaporator 502727

9 High pressure cutout 502732

Not shown Tubing, evaporator drain, 3/4" (19 mm) ID x 1" (26 mm) OD (sold by the foot) 501966

10 Mounting bracket, gearbox 502729

11 Gearbox & motor assembly, 115 V, 60 Hz 502730

12 Tubing, plastic, food grade, 1/2" (13mm) ID (sold by foot) 501191

13 Fan blade 500474

14 Motor, fan, 115 V, 60 Hz 500672

15 Bracket, fan motor 501188

Not shown Overload, compressor, 115 V, 60 Hz 502782

16 Compressor, 115 V, 60 Hz 502731

17 Base – L400A 502728

Not shown Strainer, water, threaded connections 500376

Not shown Strainer, push-in connections 502920

Not shown Shroud, condenser coil 501820

Not shown Water inlet & drain assembly, brass 502734

Not shown Water inlet tting, plastic 502924

Not shown Water inlet elbow, plastic 502925

Not shown Drain tting, plastic 00109728

Not shown Jacket, insulation, TXV 502830

Not shown Bracket, ice tube entry 502698

Not shown Pinch clamp 00988238

Order parts online
www.follettice.com

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 35

Water-cooled ice machines before serial number C57245

18

16

Order parts online
www.follettice.com

7

12

13

14

1

15

20

17

5

9

8

10

3

11

4

2

19

19

36 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

6

Water-cooled ice machines before serial number C57245

Reference # Description Part #

1 Drier 502724

2 Valve, water regulating (includes Iso-washer) 500537

Not shown Iso-washer (for water regulating valve) 501810

Not shown Water sensor 502116

3 Float valve & reservoir 500504

4 Reservoir mounting bracket 501986

Not shown Tubing, polypropylene, reservoir supply (sold by foot) 502079

Not shown Fitting, plastic, oat valve (includes sleeve & stem) 502078

Not shown Compression nozzle, with double drain 502220

Not shown Compression nozzle, with single drain 502221

5 Evaporator (see page 32 and 33 for complete breakdown) —

6 Drain kit with Agion, evaporator 00141440

7 Valve, expansion, thermal 502726

8 Drain pan, evaporator 502727

Not shown Tubing, evaporator drain, 3/4" (19mm) ID x 1" (26 mm) OD (sold by foot) 501966

9 Gearbox & motor assembly, 115 V, 60 Hz 502730

10 Mounting bracket, gearbox 502729

11 Tubing, plastic, food grade, 1/2" (13 mm) ID (sold by foot) 501191

12 Motor, fan, 115V, 60Hz 500672

13 Bracket, fan motor 501188

14 Fan blade 500790

Not shown Overload compressor, 115 V, 60 Hz 502782

15 Compressor, 115 V, 60 Hz 502731

16 Coil, condenser 00111898

17 Base, L400W 502741

Not shown Strainer, water, threaded connections 500376

Not shown Strainer, push-in connections 502920

Not shown Water inlet and drain assembly, brass 502734

Not shown Water inlet tting, plastic 502924

Not shown Water inlet elbow, plastic 502925

Not shown Drain tting, plastic 00109728

Not shown Assembly, drain, single tting 502348

18 High pressure cutout 502732

Not shown Jacket, insulation, TXV 502830

19 Fitting, condenser drain 00143941

20 Bracket, ice tube entry 502698

Not shown Pinch clamp 00988238

Order parts online
www.follettice.com

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 37

Water-cooled ice machines after serial number C57244

15

13

Order parts online
www.follettice.com

7

16

1

12

14

5

9

8

10

3

11

4

2

17

17

38 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

6

Water-cooled ice machines after serial number C57244

Reference # Description Part #

1 Drier 502724

2 Valve, water regulating (includes Iso-washer) 500537

Not shown Iso-washer (for water regulating valve) 501810

Not shown Water sensor 502116

3 Float valve & reservoir 500504

4 Reservoir mounting bracket 501986

Not shown Tubing, polypropylene, reservoir supply (sold by foot) 502079

Not shown Fitting, plastic, oat valve (includes sleeve & stem) 502078

Not shown Compression nozzle, with double drain 502220

Not shown Compression nozzle, with single drain 502221

5 Evaporator (see page 32 and 33 for complete breakdown) —

6 Drain kit with Agion, evaporator 00141440

7 Valve, expansion, thermal 502726

8 Drain pan, evaporator 502727

Not shown Tubing, evaporator drain, 3/4" (19 mm) ID x 1" (26 mm) OD (sold by foot) 501966

9 Gearbox & motor assembly, 115 V, 60 Hz 502730

10 Mounting bracket, gearbox 502729

11 Tubing, plastic, food grade, 1/2" (13mm) ID (sold by foot) 501191

Not shown Overload compressor, 115 V, 60 Hz 502782

12 Compressor, 115 V, 60 Hz 502731

13 Coil, condenser 00195933

14 Base, L400W 502741

Not shown Strainer, water, threaded connections 500376

Not shown Strainer, push-in connections 502920

Not shown Water inlet and drain assembly, brass 502734

Not shown Water inlet tting, plastic 502924

Not shown Water inlet elbow, plastic 502925

Not shown Drain tting, plastic 00109728

Not shown Assembly, drain, single tting 502348

15 High pressure cutout 502732

Not shown Jacket, insulation, TXV 502830

16 Ty-rap (2 required) 204584

17 Fitting, condenser drain 00143941

Not shown Bracket, ice tube entry 502698

Not shown Pinch clamp 00988238

Order parts online
www.follettice.com

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 39

Electrical components

Order parts online
www.follettice.com

VAC

POWER

RESET

COMM.

VAC

24

COMP.

DR
C
20M

60M

2ND
WTR
B-T
B-E

SWITCH

EARTH

1

2

L1

L1

L2

L2

L2
L2
L2
COMP.

FAN
DRIVE

3

I.D.

LABEL

SOFTWARE

I.D.

WATER

PROBE

LINE

5

Reference # Description Part #

1 Capacitor, start, compressor, 115 V, 60 Hz 502780

2 Relay start, compressor, 115 V, 60 Hz 501588

3 Board, control circuit, 115 V, 60 Hz 502331

Not shown Water sensor 502116

4 Switch, on/off, compressor 502392

Not shown Bin thermostat (MCD400A/WBT, MCD400A/WHT, MFD400A/WBT and

500514

MFD400A/WHT only)

5 Board, stand off control (4 required) 501959

4

40 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Order parts online
www.follettice.com

Ice machine cleaner/descaler

00132001 SafeCLEAN environmentally-friendly cleaner, carton of 24 x 7 oz packets

Ice machine sanitizer

00979674 Nu-Calgon IMS-II Sanitizer, 16 oz. bottle

Miscellaneous

Part # Description

501860 Condensate pump

502775 Oil, gearmotor, 1 pint

501111 Grease, Mobile FM 222, 14 oz tube

500377 Clamp, ice tube

501921 Grommet, ice tube

502783 Duct – 2" (51mm)

502781 Gasket, air duct

501425 Grille

501986 Bracket, oat mounting

501759 Cord and plug (female), dispenser bin signal (F1105A/W)

501858 Cord and plug (female), dispenser power (all 25, 50, 110 series dispensers)

501786 Cord and plug (female), dispenser bin signal (all 25 and 50 series top mount and freestanding dispensers)

501702 Control board adapter (R404A to R12)

502051 Cord and twist-lock plug (male), ice machine bin signal

502052 Cord and twist-lock plug (male), ice machine power

502333 Plug, twist-lock, two lead, male

502334 Plug, twist-lock, two lead, female

502235 Plug, twist-lock, three lead, male

502336 Plug, twist-lock, three lead, female

502794 Panel, right hand, louvered, R400A, MCD400A/W

502795 Cover, top, R400A/W, MCD400A/W

502796 Panel, front utility, R400A, MCD400A

502797 Panel, top front, R400A,MCD400A

502798 Panel, left hand & rear, R400A/W, MCD400A/W

502799 Panel, front, R400W, MCD400W

502800 Filler, base, R400A/W, MCD400A/W

502801 Condenser, L400W

502802 Power cord, R400, MCD400

502803 Bin signal cord, R400, MCD400

502874 Grille, condenser, T400A and MCD400AHT

502875 Filter, air, T400A and MCD400AHT

00918045 Assembly, front cover

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 41

Order parts online
www.follettice.com

Water treatment accessories for Symphony ice and water dispensers

Reference # Description Part #

Standard capacity lter system

Not shown Follett QC4-FL4S water lter system (includes FL4S primary cartridge and head, coarse

pre-lter and head, pressure gauge, ushing valve; assembled and installed on mounting
bracket), one per ice machine

Not shown Follett FL4S primary replacement cartridge 00130245

Not shown Water lter cartridge – primary, carton of 6 00954297

Not shown Everpure coarse pre-lter cartridge 00130211

Not shown Water pre-lter cartridge – pre-lter, carton of 12 00954305

High capacity lter system

Not shown High capacity water lter system (one per ice machine) 00978957

Not shown High capacity water lter cartridge – primary, single 00978965

Not shown High capacity water lter cartridge – primary, carton of 6 00978973

Not shown Water pre-lter cartridge – pre-lter, single 00130211

Not shown Water pre-lter cartridge – pre-lter, carton of 12 00954305

Carbonless high capacity lter system

Not shown Carbonless high capacity water lter system (one per ice machine) – Horizon and Maestro

series ice machines

Not shown Carbonless high capacity water lter cartridge – primary, single 01050426

Not shown Carbonless high capacity water lter cartridge – primary, carton of 6 01050434

Not shown Water pre-lter cartridge – pre-lter, single 00130211

Not shown Water pre-lter cartridge – pre-lter, carton of 12 00954305

Other ltration

Not shown Claris hardness removal ltration system 00986059

Not shown Replacement lter for Claris system 00985127

Not shown Reverse osmosis system, 200 gallons per day 00986034

Not shown Replacement reverse osmosis cartridge 00985085

Not shown Replacement reverse osmosis pre-lter 00985077

Not shown Cleaning plug for reverse osmosis system 00985119

Not shown Cleaning cartridge for reverse osmosis system 00985101

Water pressure

Not shown Water pressure regulator (25 psi) 501781

00130229

01050442

42 T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines

Replacement ice machine ordering matrix

Dispenser models Replacement
ice machine model

Dispensers with top mounted ice machines

50CT400A & 50HT400A D400A
50HT400W & 50HT400W D400W
25CT 400A & 25HT400A D400A
25CT400W & 25HT400W D400W
110CT400A D400A
110CT400W D400W

Dispensers with remote ice machines

25CR400A & 25HR400A R400A
25CR400W & 25HR400W R400W
50CR400A & 50HR400A R400A
50CR400W & 50HR400W R400W
110CR400A R400A
110CR400W R400W
All U150/VU155 series with air-cooled ice machines MCD400A
All U150/VU155 series with water-cooled ice machines MCD400W
All VU300 series with air-cooled ice machines MCD400A
All VU300 series with water-cooled ice machines MCD400W

Dispenser models Replacement
ice machine model

Order parts online
www.follettice.com

Freestanding dispensers with ice machines in the base

25FB400A D400A
25FB400W D400W
50FB400A D400A
50FB400W D400W
110FB400A D400A
110FB400W D400W

Nugget ice machine on top of bin

MCD400ABT MCD400ABT
MCD400WBT MCD400WBT

Flake ice machine on top of bin

MFD400ABT MFD400ABT
MFD400WBT MFD400WBT

T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines 43

Harmony, SafeCLEAN, Symphony and Vision are trademarks of Follett Corporation.

Chewblet, RIDE and Follett are registered trademarks, and Horizon is a trademark of Follett Corporation, registered in US.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

© Follett Corporation 2/14

208600R22