Follett C7FS100A, E7CI100A, C15CI100A, E15CI100A, C7CI100A Installation, Operation And Service Manual

Countertop and Freestanding Ice and Water

Dispenser with Chewblet® Ice Machine

_7CI100A, _7FS100A, _15CI100A, _15FS100A

230 V/50 Hz and 220 V/60 Hz

Installation, Operation and Service Manual

Serial numbers above E01087

_7FS100A

_7CI100A

_15FS100A

_15CI100A

Following installation, please forward this manual

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

to the appropriate operations person.

Order parts online:

www.follettice.com

00976738R06

Contents

Welcome ......................................................................................3

Before You Begin ...............................................................................3

Important Safety Information .....................................................................4

Specications .................................................................................4

Dimensions .................................................................................4

Ambient Information ..........................................................................4

Plumbing ...................................................................................4

Specications .................................................................................5

Water .....................................................................................5

Clearances .................................................................................5

Electrical ...................................................................................5

Refrigeration ................................................................................5

Heat Rejection ..............................................................................5

_7 Series Detailed Drawing ....................................................................6

_15 Series Detailed Drawing ...................................................................7

Installation ....................................................................................8

Countertop Installation ........................................................................8

Freestanding Installation .......................................................................9

Maintenance/Cleaning Mode ....................................................................12

Accessing Internal Components .................................................................12

Filter Display Indicator Activation ................................................................13

NSF-approved Cleaning and Sanitizing Procedure ..................................................14

Service ......................................................................................15

LED Indicator Description .....................................................................15

Evaporator Disassembly ......................................................................16

Evaporator Assembly ........................................................................19

Water Feed Schematic .......................................................................23

Bin Melt Water/Evaporator Feed/Clean Out System Schematic .......................................24

Vent System Schematic ......................................................................24

Refrigeration Schematic ......................................................................25

Condenser Fan Motor Removal (_7 Series Shown) ................................................26

User Interface Display Identication .............................................................27

Electrical Wiring Diagram .....................................................................29

Parts ........................................................................................30

_7 Series Exterior ...........................................................................30

_7 Series Interior ...........................................................................32

Parts ........................................................................................34

_15 Series Exterior ..........................................................................34

_15 Series Interior ..........................................................................36

_7 Series Bin Assembly ......................................................................38

_15 Series Bin Assembly .....................................................................40

Evaporator Assembly ........................................................................42

Base Stand ................................................................................44

2 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Welcome ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at [phone] or [phone].

Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim,
if necessary. If needed, the serial number of your dispenser can be found by removing the drip tray ❶ and locating
the serial number label ❷. A QR Code is located on the right hand side of the drip tray ❸. This code allows you to
access manuals, technical bulletins, and on-line training related to the 7 Series and 15 Series dispensers.

2

1

3

Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.

E 7 CI 100 A

Electrical

E 230 V/50 Hz
C 220 V/60 Hz

Dispenser Storage Capacity

7 7 lb (3.1 kg)
15 15 lb (6.8 kg)

Conguration

CI Countertop
FS Freestanding

Ice Machine Capacity

100 lb (45.3 kg) per day

Condenser Type

A Air-cooled

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 3

Important Safety Information –––––––––––––––––––––––––––––––––––––––––

Please read and adhere to the following safety information while installing, using, or servicing your Follett Ice
Dispenser.

1. Always disconnect power before servicing the dispenser.

2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of

delivered ice.

4. The appliance is not intended for use by persons including children with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervised or
instruction concerning use of the appliance by a responsible person for their safety. Children should be
supervised to ensure that they do not play with the appliance.

Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––

Dimensions

_7CI100A _7FS100A _15CI100A _15FS100A

Width 40 cm (14.50") 40 cm (14.50") 40 cm (14.50") 40 cm (14.50")

Depth 56.2 cm (22.12") 56.2 cm (22.12") 59.7 cm (23.50") 59.7 cm (23.50")

Height 44.5 cm (17.50") 106.4 cm (41.88") 57.2 cm (22.50") 118.7 cm (46.75")

Unit Shipping Weight 41 kg (90 lb) 54.4 kg (120 lb) 45.4 kg (100 lb) 60 kg (130 lb)

Ambient Information

CAUTION!

The _7CI100A, _7FS100A and _15CI100A, _15FS100A are for indoor use only.
Designed for commercial use. Follett is not able to provide in-house services
for residential installations.

Maximum* Minimum*

Air Temperature

Water Temperature 32.2 C (90 F) 4.5 C (40 F)

Water Pressure 70 psi (483 kpa) 69 kpa (10 psi)

Relative Humidity 55% at 25.5 (78 F)

* Use outside of these limitations is misuse and will void warranty.
† Best performance is achieved between 27 C (80 F) and 10 C (50 F).

†

38 C (100 F) 10 C (50 F)

Plumbing

§ Water Inlet: 1/4" MPT

§ Optional Drain Accessory Kit (item# 00956375 or 00981977): 1/2" ID tubing

§ Water shut-off recommended within 1.5 m (5 ft.) of dispenser

4 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––

Water

WARNING!

Connect to potable water supply only.

§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)

§ Not recommended for use with softened water

§ Ingress Protection (IP) rating: IPX0 (no protection)

Clearances

§ 7.62 cm (3") behind and on each side of dispenser for electrical and connection and ventilation

Electrical

§ E Series: 230V, 50 Hz, 1 phase, 5A, maximum fuse 10A

§ C Series: 220 V, 60 Hz, 1 phase, 5A, maximum fuse 10A

§ Connect to dedicated 10A circuit, fuse or breaker.

§ Must be grounded - requires 3-prong outlet. Do not remove ground.

§ Replacement cord instructions, type IEC 60320-C13 attachment - If the supply cord is damaged, it must be

replaced by a special cord or assembly available from the manufacturer or its service agent.

Refrigeration

WARNING!

Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.

§ Refrigerant R134a – 204 grams (7.2 ounces)

Heat Rejection

§ 498 W (1700 BTU/hr)

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 5

Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––

_7 Series Detailed Drawing

Countertop models

37.1 cm (14.62")

37.1 cm (14.62")

Freestanding models

37.1 cm (14.62")

44.7 cm
(17.59")

62 cm
(24.41")

44.7 cm
(17.59")

56.2 cm (22.12")

20.3 cm
(8.00")

6.04 cm
(2.38")

20.3 cm
(8.00")

6.04 cm
(2.38")

1/4" MPT

water inlet

37.1 cm (14.62")

1/4" MPT

water inlet

17.5 cm
(6.88")

7.62 cm
(3.00")

17.5 cm
(6.88")

7.62 cm
(3.00")

44.7 cm
(17.59")

44.7 cm
(17.59")

6 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

56.2 cm (22.12")

Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––

_15 Series Detailed Drawing

Countertop models

37.1 cm (14.62")

57.2 cm
(22.50")

59.7 cm (23.50")

37.1 cm (14.62")

57.2 cm
(22.50")

Freestanding models

37.1 cm (14.62")

57.2 cm

(22.50")

62.2 cm
(24.50")

119.4 cm
(47.00")

56.2 cm (22.12")

23.50" (59.7 cm)

20.3 cm
(8.00")

6.04 cm
(2.38")

20.3 cm
(8.00")

6.10 cm
(2.40")

1/4" MPT

water inlet

37.1 cm (14.62")

1/4" MPT

water inlet

17.5 cm
(6.88")

7.62 cm
(3.00")

17.5 cm
(6.88")

7.57 cm
(2.98")

57.2 cm
(22.50")

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 7

56.2 cm (22.12")

Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––

CAUTION!

No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.

Countertop Installation

The _7 Series countertop model is designed to t on counters underneath
standard mounted cabinets, this does not apply to _15 Series models. See

page 4 for dimensions. Installation instructions for freestanding model

may be found on page 9.

1. A clearance of at least 7.62 cm (3") is required behind and on
each side of the dispenser for electrical connection and ventilation

(Fig.1).

2. Rough-in the electrical service and water line.

§ Electrical: 230V, single phase. The dispenser is provided with a 2.4m
(8 ft.) power cord with choice of CEE 7/7, AS 3112, or BS1363 plug.

§ Water: supply line (with shut-off valve) connects to the dispenser's
1/4"MPT inlet.

NOTICE!

If installing optional Drip Tray Drain Kit or Leg Accessory,
complete those steps before proceeding. Refer to instructions
included with the Drip Tray Drain Kit, or see page 9 for Leg
Accessory instructions.

3. Connect water line. Recommended routing (Fig. 2) allows easy access
to water for cleaning and sanitizing procedure.

4. If installing the optional internal water lter*, please see

Maintenance/Cleaning Mode on page 12 before proceeding. If

not, proceed to step 5.

* If your dispenser has the internal water lter option, the water lter must be

installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter

just prior to initial sanitizing.

5. Connect power supply.

6. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit

instructions shipped with this unit).

Fig. 1

Fig. 2

91.4 cm (3')

countertop models

minimum 77 mm (3")

clearance required

Plug

Val ve

8 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

1/4" MPT

Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––

Optional Leg Accessory Installation

CAUTION!

Use caution when tipping the dispenser during leg installation. Do
not lay unit on back or side. DO NOT EXCEED 30° angle. Tipping
more than 30° can result in compressor malfunction.

1. If installing optional 4" Leg Accessory (item# 00956300), place a

12.7 cm (5") spacer underneath the dispenser to ease installation.

2. Remove four plastic, thread-protecting plugs from bottom of
dispenser.

3. Screw each leg into chassis (Fig. 3).

Fig. 3

12.7 cm (5")
min.

spacer

Freestanding Installation

Installation instructions for countertop model may be found on Countertop

Installation on page 8.

1. A clearance of at least 3" (7.62 cm) is required behind and on
each side of the dispenser for electrical connection and ventilation

(Fig.4).

2. Rough-in the electrical service and water line.

§ Electrical: 230V, single phase. The dispenser is provided with an 2.4m
(8ft.) power cord with choice of CEE 7/7, AS 3112, or BS 1363 plug.

§ Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.

NOTICE!

If installing optional Leg Accessory, complete those steps before
proceeding. See pag e 11 for Leg Accessory instructions.

Fig. 4

freestanding models

minimum 77 mm (3")

clearance required

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 9

Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––

3. Remove four plastic, thread-protecting plugs from bottom of

dispenser.

4. Attach dispenser to base stand with supplied hardware (Fig. 5).

NOTICE!

If installing optional Drip Tray Drain Kit, refer to instructions
included with the Drip Tray Drain Kit.

5. Connect water line. Recommended routing (Fig. 6) allows easy access
to water for cleaning and sanitizing procedure.

6. If installing the optional internal water lter*, please see Optional

Internal Water Filter Installation on page 11 before proceeding.

If not, proceed to step 7.

* If your dispenser has the internal water lter option, the water lter must be

installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter

just prior to initial sanitizing.

7. Connect power supply.

8. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit

instructions shipped with this unit).

Fig. 5

X4

Fig. 6

91.4 cm (3')

Plug

Val ve

10 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

1/4" MPT

Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

9. Secure unit to wall or cove molding with supplied bracket (Fig. 7) to

prevent tipping.

Note: Fasteners must be supplied by installer.

WARNING!

Freestanding unit must be secured to wall to prevent tipping.
Failure to do could result in personal injury or damage to the
unit.

Optional Leg Accessory Installation

1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay
base stand on side and screw each leg into stand (Fig.8).

Fig. 7

Fig. 8

Optional Internal Water Filter Installation

Fig. 9

If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need
to be accessed for both procedures, Follett recommends installing the water
lter just prior to initial sanitizing.

1. If installing the optional internal water lter, please complete the

2

1

steps shown in Accessing Internal Components on page 12
before proceeding.

2. Lift and remove the top panel, set aside (Fig. 9.1).

3. Remove two screws (Fig. 9.2) and remove left side panel.

4. Install lter as shown. Turn lter clockwise until it is fully seated
(Fig.9.3).

3

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 11

Maintenance/Cleaning Mode –––––––––––––––––––––––––––––––––––––––––

Cleaning Mode (Dispensing Disabled) - Use when cleaning surface

Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.

1. To enter Cleaning Mode, press and immediately release the
maintenanc_lean switch (Fig. 10.1) so that only "FRESH FILTERED
ICE AND WATER" displays in the user interface (Fig.10.2).

2. To exit Cleaning Mode, press and immediately release the
maintenanc_lean switch so that the ice and water icons also display
in the user interface.

Maintenance Mode (All Operations Disabled) - Use when cleaning ice
machine

Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the icemaker and dispenser.

1. To enter Maintenance Mode, press and hold the maintenanc_
lean switch (Fig. 10.3) until displays in the user interface

(Fig.10.4).

2. To exit Maintenance Mode, press and hold the maintenanc_lean

switch until no longer displays in the user interface.

Note: Entering and exiting Maintenance Mode will reset the six-month

periodic maintenance reminder.

Fig. 10

2

1

4

3

Accessing Internal Components ––––––––––––––––––––––––––––––––––––––

Fig. 11

CAUTION!

Except for routine cleaning and sanitizing, only qualied
technicians should attempt to service or maintain this equipment.

1. Press and hold the maintenanc_lean switch (Fig. 10.1) until
displays in the user interface (Fig. 10.2).

2. Remove (unscrew) chrome ice dispenser chute (Fig. 11.1).

3. Remove the drip tray (Fig. 11.2).

4. Remove the two screws (Fig. 11.3) on the front panel (behind the

drip tray).

5. Remove and set aside the front panel (Fig. 11.4) - do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).

2

4

1

3

12 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Filter Display Indicator Activation –––––––––––––––––––––––––––––––––––––

If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.

If you are using an “after market lter,” an adjustment may be made to
activate the “Fresh Filtered Ice & Water” display.

Activating “Fresh Filtered Ice & Water”

1. Remove the front panel as explained in Accessing Internal

Components on page 12 then refer to Fig. 12.

2. Remove top panel (Fig. 12.1).

Note: For _15 Series dispensers, the right side panel must also be

removed.

3. Remove (1) screw and top of control board enclosure (Fig. 12.2).

4. Locate the DIP switches on the dispenser's control board (Fig. 13).

Use a ne-pointed object to move the “Filter” DIP switch (DIP switch
#3) to the ON position.

Deactivating the Six-Month Maintenance/Filter Change Reminder

1. Use a ne-pointed object to move the “PM” DIP switch (DIP switch

#8) to the ON position.

Fig. 12

1

2

Not used (OFF position)

Ice only

No internal filter

Not used (OFF position)

Not used (OFF position)

15 minute delay

Not used (OFF position)

Six-month PM enabled

OFF ON

Fig. 13

1 2 3 4 5 6 7 8

Ice & water

Internal filter supplied or to display "Fresh Filtered"

30 minute delay

Six-month PM disabled

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 13

NSF-approved Cleaning and Sanitizing Procedure –––––––––––––––––––––––

Cleaning and sanitizing should be performed at least every 6 months (more often

Fig. 14

if local water conditions dictate).

WARNING!

1

§ Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See Maintenance/Cleaning Mode on

page 12 .

§ For protection, rubber gloves and safety goggles (and/or face shield)
should be worn when handling SafeCLEAN Plus™.

2

3

§ Do not use bleach, it will damage the dispenser.

Required Supplies

§ _7 Series: 0.621 L (21 oz.) or 3 packets SafeCLEAN Plus
_15 Series: 1.24 L (42 oz.) or 6 packets SafeCLEAN Plus

4

§ Funnel and Bucket

Ice machine and Dispenser

1. Dispense all the ice out of the unit.

2. Press and hold maintenanc_lean switch until displays in the user

interface to enter Maintenance Mode.

3. Remove (unscrew) chrome ice dispense chute (Fig. 14.1).

4. Remove drip tray (Fig. 14.2).

5. Remove (2) screws located behind the drip tray (Fig. 14.3).

6

6. Move front panel and place on top or beside unit (Fig. 14.4).

7. Remove plug cap from the end of drain tube (Fig. 14.5) and lower tube

to drain water into bucket. After the system has been drained of water
replace plug cap in drain tube.

8. Secure tube in holder.

7

5

9. Remove cap from bin lid cover (Fig. 14.6).

10. Screw bin lid cover cap onto ice discharge chute (Fig. 14.7).

11. _7 Series: Mix 0.621 L (21 oz.) or 3 packets SafeCLEAN Plus with 11.4 L (3gallons) of water.
_15 Series: Mix 1.24 L (42 oz.) or 6 packets SafeCLEAN Plus with 22.7 L (6gallons) of water

12. Pour cleaning solution into bin lid access spout until solution reaches the spout neck.

13. Allow the solution to remain in unit for 15 minutes.

14. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.

15. Submerge ice dispense chute in the remainder of solution for 2 minutes. Rinse with clean, potable water.

16. Drain system by lowering drain tube into bucket.

1 7. Secure drain tube into holder.

18. Fill and drain three times with potable water. Secure drain tube.

19. Place a bucket under the dispense chute and remove cap. Note: Some solution will remain and drain out

when cap is removed. Reposition cap on bin lid spout.

20. Reinstall front panel, ice dispense chute, and drip tray.

2 1. Press and hold maintenanc_lean switch to exit Maintenance Mode.

14 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

NSF-approved Cleaning and Sanitizing Procedure (continued) ––––––––––––––––

Sleep cycle

User Interface and Exterior Cabinet

1. Press and release maintenanc_lean switch so that only "FRESH FILTERED ICE AND WATER" displays

in the user interface to enter Cleaning Mode (and disable dispensing).

2. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean
stainless steel panels with stainless steel cleaner.

3. Press and release maintenanc_lean switch to put unit back into service.

Service –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

LED Indicator Description

The LED Indicator is located behind the front panel.

Fig. 15

Clean

LED Name LED Color Description

Clean Green The dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.

— N/A Not used.

PM Red Six-month periodic maintenance required.

Drip tray Red Drip tray full.

Water leak Red Internal leak in dispenser.

High amps Red Auger gearmotor has exceeded 0.55A. The HI amps and Time delay LEDs will illuminate,

Service Red 8000 hour bushing check (call Follett technical service group at [phone] or

Maintenance Yellow Enter Maintenance Mode by pressing and holding maintenanc_lean switch for 5 seconds. Unit

Low water Yellow Insufficient water supply to machine or no low bin LED upon startup.

Time delay Yellow Ice production will not resume for at least 15 minutes after a full bin is achieved and a

Sleep cycle Green After a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice

Making ice Green Gearmotor, compressor, and fan motor energized.

Low bin Green Bin switch closed calling for ice.

Power on Green Power supplied to unit.

PM

Drip tray

Water leak

HI press

HI amps

Service

Maint

Low water

Time delay

See Maintenance/Cleaning Mode on page 12.

the machine will shut down for one hour, the LEDs will turn off, and the machine will resume
normal operation.

[phone]).

will not make or dispense ice.

minimum amount of dispense activity has elapsed.

until either:
_7 Series:12 hours has elapsed, _15 Series: 4 hours has elapsed
or ice or water has dispensed.

Making ice

Low bin

Power ON

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 15

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Evaporator Disassembly

1. Disconnect power from the dispenser.

2. Turn off water supply to dispenser.

3. Remove (unscrew) chrome ice dispenser chute
(Fig.16.1).

4. Remove the drip tray (Fig. 16.2).

5. Remove the two screws (Fig. 16.3) on the front panel

(behind the drip tray).

6. Remove and set aside the front panel (Fig. 16.4) - do not
disengage the plug on the back of the User Interface.

7. Lift and remove the top panel, set aside (Fig.16.5).

8. Remove two screws (Fig. 16.6) and remove left side

panel.

9. Remove two screws (Fig. 16.7) and remove right side
panel.

Fig. 16

2

1

1

3

2

4

6

5

7

16 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

10. Unplug the gear motor (three connectors) (Fig.16).

11. Remove ground screw connection.

12. Remove gear motor:

§ Remove M6 allen screw, retainer, spacer and key (Fig. 18.1).

§ Remove two M6x90 allen screws (Fig. 18.2).

§ Pull gear motor from auger (Fig. 18.3).

§ Remove main housing insulation (Fig. 18.4).

13. Remove all traces of petro-gel from auger shaft.

Fig. 17

Fig. 18

14. Remove compression nozzle:

§ Loosen hose clamp (Fig.19.1).

§ Remove transport tube (Fig. 19.2).

4

2

3

1

2

Fig. 19

1

2

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 17

Service (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––

15. Remove M6 socket head allen screw (Fig.20.1).

16. Remove compression nozzle retainer (Fig. 20.2).

1 7. Remove compression nozzle (Fig. 20.3).

18. Remove main housing:

§ Disconnect vent line from T tting (Fig.21.1).

Fig. 20

1

2

3

Fig. 21

19. Remove three M6x25 socket head allen screws
(Fig.22.1).

20. Remove main housing (Fig. 22.2).

1

Fig. 22

2

1

18 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––

3

2 1. Remove and discard mating ring and seal (Fig.23.1).

22. Carefully remove auger (Fig. 23.2).

WARNING!

Use caution when removing auger. The auger is very
sharp - handle with care to avoid personal injury.

Evaporator Assembly

1. Remove and inspect main housing O-ring seal. Replace if

damaged in any way.

2. Clean O-ring groove. Lubricate O-ring with Petro-gel and

reinstall.

3. Use cardboard disc to press new mating ring into main

housing (Fig. 24.1).

4. Lube the shaft with liquid soap in the area shown

(Fig.24.2) and slip on seal and spring (Fig. 24.3).

Note: Do not touch the sealing surfaces with bare hands.

Contact with bare skin will cause premature seal failure.

5. Install auger (Fig. 24.4).

Fig. 23

Fig. 24

Do NOT
touch!

1

Cardboard
disc

2

2

1

4

6. Install main housing:

Fig. 25

§ Slide main housing onto auger shaft (Fig.25.1).

§ Install three M6x25 allen screws (Fig.25.2).

§ Connect vent line to T tting (Fig.25.3).

2

3

1

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 19

Service (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––

7. Install compression nozzle:

§ Remove and inspect compression nozzle O-ring seal.
Replace if damaged in any way.

§ Clean O-ring groove. Lubricate O-ring with Petro-gel and
reinstall.

§ Install compression nozzle (Fig.26.1).

§ Install compression nozzle retainer (Fig.26.2).

§ Install M6 socket head allen screw (Fig.26.3).

8. Install transport tube (Fig. 27.1).

9. Tighten hose clamp (Fig.27.2).

Fig. 26

3

2

1

Fig. 27

2

10. Install gear motor:

§ Install main housing insulation (Fig.28.1).

§ Slide gear motor onto auger shaft (Fig.28.2).

§ Install two M6x90 allen screws (Fig. 28.3).

1

Fig. 28

1

3

2

3

20 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––

11. Use screwdriver to orient auger shaft to align with motor
shaft keyway (Fig. 29.1).

12. Install key into keyway (Fig. 29.2).

13. Install spacer, ensure that key is captured in slot
(Fig.30.1)

Fig. 29

2

1

Fig. 30

1

14. Insert screwdriver into groove of auger shaft and pry shaft
outwards (Fig.31.1).

15. Insert retainer into groove (Fig.31.2), ensure that retainer
is aligned with hole in spacer.

Fig. 31

1

2

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 21

Service (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––

16. Install screw and tighten (Fig.32.1). Fig. 32

1

2

1 7. Plug in gear motor (Fig.33).

§ PINK to BLUE

§ BLACK to BLACK

§ GREY to WHITE

§ Connect ground wire with ground screw.

Fig. 33

PINK to BLUE

BLACK to BLACK

GREY to WHITE

22 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Water Feed Schematic

Evaporator

Float

Water Chute

(optional)

Filter (optional)

Water Solenoid Valve

Water Solenoid Valve

(optional)

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 23

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Bin Melt Water/Evaporator Feed/Clean Out System Schematic

Storage Bin

Vent System Schematic

Vent Tube

Storage Bin

Reservoir

24 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Refrigeration Schematic

CONDENSER

FILTER-DRIER

CAP TUBE

COMPRESSOR

EVAPORATOR

ACCUMULATOR

HIGH PRESSURE VAPOR

HIGH PRESSURE LIQUID LOW PRESSURE VAPOR

LOW PRESSURE LIQUID

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 25

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Condenser Fan Motor Removal (_7 Series Shown)

26 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

User Interface Display Identication

Operation Display

Condition

Normal
operation

Cleaning Mode Press and release maintenanc_lean

switch to clean the user interface
without dispensing ice or water (see

Maintenance/Cleaning Mode on page

12).

Drip tray full Empty drip tray.

Procedure

—

Six-month
periodic
maintenance
required

Maintenance
Mode

Service -
8000 hr
bushing check

Follow Maintenance Mode procedure
(below) and also see NSF-approved

Cleaning and Sanitizing Procedure on
page 14.

Enter Maintenance Mode by pressing
maintenanc_lean switch until
displays. Complete the cleaning and
sanitizing procedure shown on page

14 and change the lter, if so

equipped. Exit Maintenance Mode by
pressing and holding maintenanc_lean
switch until no longer displays.

Call Follett Technical Service Group at
[phone] or [phone].
The ashing wrench indicates that the
8000 hr bushing check is required.

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 27

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Service Display Condition Procedure

High amps Contact Follett technical service

group at [phone] or
[phone].

Note: For dispensers after serial

number D45191, the phone
and wrench will not be
illuminated.

Internal leak in
dispenser

Sleep mode Press either dispense button to

Locate leak and repair - Press reset
on control board. Contact Follett if
icemaker is leaking.

return to normal operation.

28 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Service (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––

Electrical Wiring Diagram

POWER

LOW BIN

MAKING ICE

SLEEP CYCLE

TIME DELAY

LOW WATER

MAINTENANCE

SERVICE

HI AMPS

HI PRESSURE

WATER LEAK

DRIP TRAY

PM

CLEAN

D1

D3

D2

COMPRESSOR

BLACK

#1

O.L.

C

COMP.

S

#2 WHITE

GRN-YEL

#3

R

STA RT

RELAY

P16

P15

ICE AUX WATER AUX

T1

#20 BLACK

D6

D5

D4

S1

K1

D16

HI PRS

P14

D8

D7

MODEL SELECT

D19

D22

D9

D11

D12

D10

5

6

PROGRAM

1

P9

2

RESET

S2

P10

SERIAL COMM

P17

D37

UV ON

D18

K3

T2

CURRENT SENS

D20

D21

D13

WATER LEVELS

D17

D14

RS485 UI

P7

D15

P8

SPARE CTS
P13

P11

BIN CLEAN SAFE RS485

P12

P18

UV LIGHT

USER

SENSOR

DRIP TRAY WATER

MAINT.

BIN

INTERFACE

CLEAN

YELLOW

ORANGE

BLACK

WATER SENSOR

RESERVOIR

RS485 UI

P7

BINP12 CLEAN SAFEP11

P17

WATER LEVELS

GRN-YEL

#19

P5

AUGER

P4

WATER SENSOR

CHASSIS

BLUE

#5

FSWD

P20

#15 BLACK

FAILSAFE SOLENOID VALVE

K5

CO2

P19

FAN

P3

AUGER

CAP

BLUE

BLACK

#7

#8

#17 BLACK

BLACK

GRN-YEL

#4

FAN

WATER DISPENSE VALVE

BLACK

BLUE/

WHITE/

PINK

AUGER

GRAY

BLACK

GRN-YEL

#11

K7K6

N N N N N N N N N

P2

K4K2

P6

L1 L1L1

P1

ICE DISP

P21

BLACK

#12

WHITE

#13

GRN-YEL

#14

DISP.

WHITE

#16

#18 WHITE

WHITE

#10

N

L1

GND

POWER

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 29

Parts –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

_7 Series Exterior

6

8 x2

4

8 x2

7

8 x4

5

30 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

2

1

3

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Exterior

Reference # Description Part #

1 Drip Tray Assy 00957613

2 Panel, Front Assy - Includes Water Nozzle and Plug 00957621

3 Chute, Water (water option) 00957688

4 Panel, Left 00932806

5 Panel, Right 00932798

6 Panel, Top 00957654

7 Panel, Rear 00974873

8 Screw, M5 x 12 Phillips 00931931

Not Shown _7 Series Packaging for Returns, Dispenser 00957993

Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261

Not Shown Drip Tray Drain Kit 00956375

Not Shown Drip Tray Drain Kit with 4" legs 00981977

Not Shown Covers, Agion, User Interface 00969030

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 31

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_7 Series Interior

4

7

13

6

1

2

12

3

5

11

10

10

9

8

32 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Interior

Reference # Description Part #

1 Valve, Dispense Solenoid (water option) 00968917

2 Switch, Cleaning 00957712

3 Drain/Feed Tube with Cap 00957720

4 Valve, Failsafe Solenoid 00968925

5 Compressor with Mounting Hardware (230 V/50 Hz) 00968933

5 Compressor with Mounting Hardware (220 V/60 Hz) 01062314

6 Condenser 00958017

7 Condenser Fan and Cord 00968941

8 Control Board with Stand-offs 00969048

9 Capacitor, Gearmotor 00968958

10 Sensor, Retainer Hardware Kit 00958066

11 Relay and Overload (230 V/50 Hz) 00968966

11 Relay and Overload (220 V/60 Hz) 01065143

12 Refrigeration, Piping Assy 00958132

13 Power Input 00968974

Not Shown Cord, Power IEC60320-C13 to BS 1363 00976753

Not Shown Cord, Power IEC60320-C13 to AS 3112 00976761

Not Shown Cord, Power IEC60320-C13 to CEE 7/7 00976779

Not Shown Cord, Power IEC60320-C13 to NBR 14136 01063320

Not Shown Cord, Power IEC60320-C13 to KSC 8305 01063338

Not Shown Cord, Power IEC60320-C13 to NEMA 5-15 01063346

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 33

Parts –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

_15 Series Exterior

6

8 x2

4

8 x2

7

8 x6

5

2

1

3

34 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Exterior

Reference # Description Part #

1 Drip Tray Assy 00957613

2 Panel, Front Assy - Includes Water Nozzle and Plug 01036425

3 Chute, Water (water option) 00957688

4 Panel, Left 01026343

5 Panel, Right 01026335

6 Panel, Top 01054733

7 Panel, Rear 01047729

8 Screw, M5 x 12 Phillips 00931931

Not Shown _15 Series Packaging for Returns, Dispenser 01054634

Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261

Not Shown Drip Tray Drain Kit 00956375

Not Shown Drip Tray Drain Kit with 4" legs 00981977

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 35

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_15 Series Interior

4

7

1

6

2

3

5

9

8

10

12

11

10

36 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Interior

Reference # Description Part #

1 Valve, Dispense Solenoid (water option) 00968917

2 Switch, Cleaning 00957712

3 Drain/Feed Tube with Cap 00957720

4 Valve, Failsafe Solenoid 00968925

5 Compressor with Mounting Hardware (230 V/50 Hz) 00968933

5 Compressor with Mounting Hardware (220 V/60 Hz) 01062314

6 Condenser 00958017

7 Condenser Fan and Cord 00968941

8 Control Board with Stand-offs 01051986

9 Capacitor, Gearmotor 00968958

10 Sensor, Retainer Hardware Kit 00958066

11 Relay and Overload (230 V/50 Hz) 00968966

11 Relay and Overload (220 V/60 Hz) 01065143

12 Refrigeration, Piping Assy 00958132

13 Power Input 00968974

Not Shown Cord, Power IEC60320-C13 to BS 1363 00976753

Not Shown Cord, Power IEC60320-C13 to AS 3112 00976761

Not Shown Cord, Power IEC60320-C13 to CEE 7/7 00976779

Not Shown Cord, Power IEC60320-C13 to NBR 14136 01063320

Not Shown Cord, Power IEC60320-C13 to KSC 8305 01063338

Not Shown Cord, Power IEC60320-C13 to NEMA 5-15 01063346

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 37

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_7 Series Bin Assembly

9

3

4

2

1

5

6

38 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

7

8

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_7 Series Bin Assembly

Reference # Description Part #

1 Ice Chute Assembly 00957670

2 Ice Transport Tubing with Insulation 00957746

3 Switch, Shuttle 00957753

4 Shuttle, Complete Assy 00957761

5 Lid, Bin Assy 00957779

6 Bin, Assy 00957787

7 Auger, Dispense 00931113

8 Motor, Dispense 00968982

9 Cap and Insulation, Bin 00957936

Not Shown For serial numbers D17619 and below:

Bin Cap 00931519

Ice Chute 00927210

Chute Adapter 00926550

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 39

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_15 Series Bin Assembly

5

6

3

4

1

7

8

2

40 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

_15 Series Bin Assembly

Reference # Description Part #

1 Ice Chute Assembly 01051846

2 Ice Transport Tubing with Insulation 01051960

3 Switch, Shuttle 00957753

4 Shuttle, Complete Assy 01053248

5 Lid, Bin Assy 01053255

6 Bin, Assy 01053263

7 Auger, Dispense 01026251

8 Motor, Dispense 00968982

9 Cap and Insulation, Bin 01053305

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 41

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Evaporator Assembly

10

11

12

14

13

13

2

8

5

6

1

3

7

4

9

42 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Evaporator Assembly

Reference # Description Part #

1 Gearmotor Assy 00968990

2 Main Housing with Front Seal and Screws 00957829

3 Screws, Main Housing 00957837

4 Auger with front seal 00957845

5 Ice Compression Nozzle Assy 00957852

6 Front Seal and O-Ring 00957860

7 Evaporator Assembly with Insulation 00957878

8 Housing, Bushing with Insulation 00957886

9 Hardware kit, Gearmotor (For serial numbers E01087 and above) 01048628

9 Hardware kit, Gearmotor (For serial numbers below E01087) 00957894

10 Reservoir and Float Complete Assy 00957902

11 Lid, Reservoir with Insulation and O-Ring 00957910

12 Float Valve 00957928

13 “T” Fitting - 1/4" 502923

14 Tubing - 1/4" (sold in 12" increments) 502079

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 43

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Base Stand

2

1

44 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Parts (continued) ––––––––––––––––––––––––––––––––––––––––––––––––––––––

Base Stand

Reference # Description Part #

1 Front Panel, Base 00958108

2 Latches with Bayonets, Base 00958116

Not Shown Tray, Base 00958124

Not Shown Packaging for Returns, Base 00957985

Miscellaneous

Reference # Description Part #

Not Shown Water lter cartridge, 5 micron 00968107

Not Shown IMS II sanitizer concentrate, 16 oz 00979674

Not Shown SafeCLEAN Plus, 3 pack 01054683

Not Shown SafeCLEAN Plus, 6 pack 01054691

Not Shown SafeCLEAN Plus, case of 24 01050863

Not Shown 6" Legs for base stand, set of 4 00956318

Not Shown 4" Legs for countertop dispenser, set of 4 00956300

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 45

46 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz

Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 47

SafeCLEAN Plus is a trademark of Follett Corporation.
Chewblet and Follett are registered trademarks of Follett Corporation, registered in US.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

Follett Europe Polska Sp. z o.o.
Mokry Dwór 26 c • 83-021 Wiślina, Poland
[phone] • Fax [phone]
www.folletteurope.com

00976738R06

© Follet Corporation 4/14