Fisher & Paykel WH8060P, WH8560P, WH8560J, WH7560J, WH8560F User Manual

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INSTALLATION INSTRUCTIONS

USER GUIDE

Front Loading Clothes Washer

WH8560F, WH8060F, WH8560P, WH8060P, WH7560P, WH8560J and WH7560J models

NZ AU SG ROW

 

CONTENTS

 

 

Introduction

3

Safety and warnings

4

Installation instructions

5

Before you do your first wash

11

Getting started quickly

12

Washer controls

18

Safety features

19

Sorting and loading

20

Detergent and fabric softener

22

Wash cycles

26

Wash cycle options

29

Customising wash cycles

33

Caring for your washer

34

Before you call for service

37

Fault codes

39

Troubleshooting

40

Manufacturer’s Warranty

45

Customer Care

47

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

Registration

Register your product with us so we can provide you with the best service possible.

To register your product visit our website: www.fisherpaykel.com

1

Fisher & Paykel WH8060P, WH8560P, WH8560J, WH7560J, WH8560F User Manual

INTRODUCTION

Welcome

Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.

Please take the time to read these instructions carefully before you begin using your machine.

Following the advice in this user guide will ensure you get the performance you expect from your machine and that you get the best possible wash results. Keep these instructions for future reference.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.

Front loading washer models

3

SAFETY AND WARNINGS

!WARNING!

Electric Shock Hazard

If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.

Failure to do so may result in death or electrical shock.

IMPORTANT SAFETY INSTRUCTIONS

WARNING! When using your clothes washer, follow basic precautions, including the following:

●●This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or given instructions on how to use the washer by someone responsible for their safety.

●●The washer should only be used for washing and rinsing of textiles where this is indicated on the care label.

●●The door will be locked from the start of the cycle until the cycle is complete for safety reasons. It is possible to open the door during the cycle under certain conditions (refer to page 19).

●●Never force the door open.

●●Keep children away from the washer while it is in operation.

●●Supervise children to ensure they do not play with the washer or climb inside the drum.

●●Do not touch the glass part of the door during a cycle as the door can become hot.

●●Do not open the detergent dispenser during the cycle as hot water may come out of it.

●●The only user-removable parts of the washer are the inlet hose(s), detergent dispenser and the pump filter. No other parts are designed to be removed by anyone other than a Fisher & Paykel trained and supported service technician.

●●When disposing of the washer, it is recommended that the door is removed to avoid children getting trapped inside, and that the electrical cable is cut off close to the washer.

●●Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.

●●Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapours that could ignite or explode.

4

INSTALLATION INSTRUCTIONS

Accessories

Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.

●●2 x Inlet hose(s) (for models WH8560J and WH7560J only 1 x Inlet hose supplied)

●●1 x Drain hose guide

●●1 x Installation instructions and user guide

●●1 x Spanner

●●1 x Installation leaflet (attached to the top of the washer)

●●1 x Inlet valve cap (excluding WH8560J and WH7560J models)

Unpacking

To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging

1Remove the outer packaging (including the polystyrene packer and plastic wrapping). All packaging must be removed prior to use. Ensure these materials are kept out of reach of children. Note: a small amount of water may be seen inside the packaging and inside the washer. This is the result of factory testing and is normal.

2Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so may cause damage to your floor and washer.

3Remove all packaging and accessories from inside the drum.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.

IMPORTANT!

The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine.

To remove the bolts:

1Use a spanner or socket to unscrew and remove all four transit bolts at the back of the washer (A).

2Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

3Cover the bolt holes with the white plastic plugs which are attached to the machine and located near each hole (B). Push to clip into place.

A

Removing the transit safety bolts

B

5

INSTALLATION INSTRUCTIONS

Product dimensions

C

E

A

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FRONT VIEW

 

 

 

Wall

 

TOP VIEW

 

 

 

 

 

 

 

 

 

 

 

WH8560F

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WH8560P

WH8060F

 

WH7560P

 

 

 

 

 

 

 

 

 

 

 

WH8560J

 

 

WH8060P

 

WH7560J

PRODUCT DIMENSIONS

 

 

mm

 

 

 

mm

 

 

mm

A Overall height of product

850

 

 

850

850

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B Overall width of product

600

 

 

600

600

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C Overall depth of product

645

 

 

645

590

 

(including dial and door

 

 

 

 

 

 

 

 

 

 

 

 

 

when closed)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D Depth of door open

1065

 

 

1065

1010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E Minimum door clearance to

330

 

 

330

330

 

adjacent wall

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Standpipe height

 

min. 800 – 1200

min. 800 – 1200

 

min. 800 – 1200

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MAXIMUM CAPACITY

 

 

kg

 

 

 

kg

 

 

kg

 

 

 

 

 

 

 

 

 

 

8.5

 

 

8.0

7.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.

●●Electrical supply: 220 – 240V, 50Hz Sinusoidal, minimum 10A.

●●Inlet water static pressure: Max. 1MPa (150psi), Min. 30kPa (4.5psi).

●●Inlet water flow rate at tap: Min. 6 litres/min.

6

INSTALLATION INSTRUCTIONS

Location

IMPORTANT!

Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).

Note: this machine must not be installed and operated on a plinth.

Levelling the machine

It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.

1Before positioning the machine in its final position, check that the machine is level, front to back and side to side.

2Manoeuvre the product into its final position (we suggest a minimum clearance of 20mm each side).

3Use a spirit level to check that the machine is correctly level. If needed, pull the machine out. Loosen the lock nut using the spanner provided and wind the feet up or down to correctly level the machine.

4Using the spanner provided, tighten the lock nuts against the base of the machine to lock the feet in position.

Connecting to the water supply

Inlet hose(s)

IMPORTANT!

●●New hose sets provided with the washer should be used to connect the washer to the water mains.

●●Old hose sets should not be re-used.

●●We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

Locking the feet

Straight

Elbow

(tap) end

(machine) end

Inlet hose ends

1Connect the straight end(s) of the inlet hose(s) to the tap(s) and the elbow end(s) to the corresponding machine inlet valve(s). If present, the hot valve is colour coded orange to make this easier. Tighten the inlet hose end(s) by hand until the hose seal

just makes contact with the tap sealing face and then tighten a further half-turn. Make sure there are no kinks in the hose(s).

2Turn the tap(s) on and check for leaks. Check for leaks again after 24 hours.

IMPORTANT!

The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.

7

INSTALLATION INSTRUCTIONS

If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits.

Hot ‘N’ Safe Valves available are:

RMC TVA 50HF

RMC TVA 75HFS

Adjustable between 35°C – 55°C

RMC TVA 50HP

For instantaneous gas hot water supply

Water supply requirements:

●●Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.5psi)

●●Inlet water flow rate: Minimum 6 litres/minute

Cold supply only:

If you only have a cold water supply, the inlet valve cap (blanking cap) which came with your washer must be connected to the hot inlet valve (with the exception of WH8560J and WH7560J models). The cap prevents water leaking out of the hot valve. This appliance incorporates backflow protection complying with AS3500.1. No further backflow protection is required for connection to the water supply.

Note: your washer has an internal heater to heat water. If your model of washer has cold water connection only (WH8560J and WH7560J models), or if you do not connect a hot water inlet hose, your washer will automatically recognise there is no hot water supply and its internal heater will heat the cold water to the selected cycle temperature.

8

INSTALLATION INSTRUCTIONS

Draining

Drain hose placement in a stand pipe or tub

1To guide the drain hose over the tub or standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 800 – 1200mm.

2Secure the hose guide so it cannot become dislodged from the standpipe or tub.

IMPORTANT!

●●If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon).

●●Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

Attaching drain hose to spigot

1Guide drain hose through hose guide

2Secure hose guide to back wall of cupboard using a screw. The height of the drain hose should be between 500 – 800mm from ground level.

3Attach drain hose to spigot and secure using a hose clamp ensuring the blanking insert is cleared from spigot.

4Check for leaks.

●●The drain hose should be checked from time to time and replaced if any damage (eg wear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the drain hose sharply, as this may cause it to split.

●●In multi-storey apartments or any upper floor, the machine should be installed on a floor equipped with a drain.

●●Draining must comply with local by-laws.

Pull hose

 

through

(20mm)

guide

maximum

 

 

Standpipe 800 – 1200mm

Fitting the drain hose guide

Height 500 – 800mm from ground

Attaching drain hose to spigot

9

INSTALLATION INSTRUCTIONS

Electrical connection

1This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply.

2Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket.

3Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.

●●Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.

●●Always remove the power cord from a socket by the plug, not by the cord.

IMPORTANT!

●●If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.

●●Do not touch or operate the machine with wet hands or with bare-feet.

●●A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician, in order to avoid a hazard. The appliance must not be operated until it is repaired, as there is risk of electric shock.

●●Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

SPARE PARTS

Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported service technician.

Hose Inlet Long (2m)

Part No. 422680P

 

 

Hose Inlet Large Bore

Part No. 426123P

 

 

Drain Hose Extension

Part No. 425627P

(Not suitable for attaching to a spigot).

 

 

 

Completing the installation Installation test cycle

IMPORTANT!

Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

1Turn your washer on by pressing the ‘POWER’ button.

2Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed.

3Touch the button. The machine will start to fill.

●●Observe the machine for any problems (eg leaking from the hose(s), excess noise or vibrations).

●●The washer will beep and display any faults on the screen if there are any problems. Refer to ‘Before you call for Service’ section at the back of this book.

4Wait until you see water in the bottom of the drum.

5Touch to stop the cycle, then press ‘POWER’ to turn the machine off.

6Press ‘POWER’ again, select the ‘Spin’ cycle and touch .

●●Check the drain hose is firmly secured to the standpipe or tub, or spigot.

●●Observe that the machine pumps out the water, and spins.

IMPORTANT!

If there are any problems, you must address these before proceeding with normal use.

The washer will automatically turn off at the end of the cycle if there are no problems.

10

BEFORE YOU DO YOUR FIRST WASH

Before you start, it is a good idea to go through the following checklist:

1Have the packaging and transit bolts been removed?

2Is the drain hose threaded through the ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot?

3Is the hot hose connected to the hot valve (colour-coded orange, if present)? Is the cold hose connected to the cold valve (colour-coded white)? Have the taps been turned on?

4Is the machine correctly levelled, feet are locked and cabinet corners clear of the floor and walls?

5Has the power cord been connected to an appropriate power supply and the power turned on?

6Have you performed the installation test cycle?

7We recommend you complete your first cycle with a half-load amount of detergent and without a load in order to remove any residues remaining in the machine from the manufacturing process.

IMPORTANT!

You must ensure all 4 transit bolts have been removed from your washer before you start using it. If the transit bolts are not removed, they will damage your washer and YOUR MANUFACTURER’S WARRANTY WILL BE COMPROMISED.

11

GETTING STARTED QUICKLY

WH8560F and WH8060F models only

●●Sort your washing carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to the ‘Sorting and loading’ section.

●●Load your clothes individually into the wash drum. Close the door.

●●Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder or pods. Place liquid detergent into the correct compartment in the dispenser drawer marked  . If you wish to use powdered detergent you MUST

remove the liquid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards. If you are using detergent pods place them at the back of the drum before you load your clothing. For more information on detergent refer to the ‘Detergent and fabric softener’ section.

●●If you wish to use fabric softener, place it in

the compartment marked with a  . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Super Quick’ cycle.

WH8560F and WH8060F models

Liquid detergent in compartment marked

Fabric softener in compartment marked

1 2

12

GETTING STARTED QUICKLY

1Press ‘POWER’ to activate your washer.

2Select your wash cycle by turning the SmartTouch™ Control Dial.

3Choose your wash options, if you wish to select options different from the default options for the cycle.

4Touch to start the cycle.

●●If you make an invalid selection the washer will beep to alert you.

●●When the cycle finishes, your washer will perform end of cycle beeps and then turn off automatically.

●●If you wish to stop your washer at any point during a cycle simply touch to pause the cycle. There may be a slight delay while the drum comes to a stop, then the door will unlock. Under certain conditions however the door will remain locked for safety reasons (refer to the ‘Safety features’ section).

●●If you wish to cancel or change the wash cycle once a cycle has started, simply touch the button then select the new cycle. Touch to restart the washer.

IMPORTANT!

●●For the best fabric and colour care, remove your clothes as soon as the cycle has finished.

●●Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

3 4

13

GETTING STARTED QUICKLY

WH8560P, WH8060P and WH7560P models only

●●Sort your washing carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to the ‘Sorting and loading’ section.

●●Load your clothes individually into the wash drum. Close the door.

●●Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder or pods. Place liquid detergent into the correct compartment in the dispenser drawer marked  . If you wish to use powdered detergent you MUST

remove the liquid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards. If you are using detergent pods place them at the back of the drum before you load your clothing. For more information on detergent refer to the ‘Detergent and fabric softener’ section.

●●If you wish to use fabric softener, place it in

the compartment marked with a  . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Quick’ or ‘Super Quick’ cycles.

WH8560P, WH8060P and WH7560P models

Liquid detergent in compartment marked

Fabric softener in compartment marked

1 2

14

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