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ActiveSmart™ refrigerator

Installation instructions

Ice & Water and Non-Ice& Water

and User guide

E372B, E402B, E406B, E442B,

 

E522B, RF522W, RF522A,

 

RF610A & RF540A models

 

NZ AU GB IE EU AE HK SG

Important!

It is important that this User Guide is retained with your refrigerator for future reference. Should the appliance be sold or transferred to another owner, please ensure that the User Guide is left with the appliance. This will ensure that the new owner can familiarise themselves with the information and warnings contained within the Guide.

Contents

 

 

 

1

 

Introduction

2

 

Safety and warnings

3

 

Installation instructions

7

 

Moving or storing your appliance

21

 

Door conversion

22

 

Soft closing refrigerator door feature

22

 

ActiveSmart™ operating instructions

23

 

All about the external display (Ice & Water models only)

27

 

Using your water dispenser (Ice & Water models only)

28

 

Water filter (Ice & Water models only)

29

 

Using your ice maker (Ice & Water models only)

31

 

ActiveSmart™ special features (all models)

33

 

Cleaning and caring for your refrigerator

36

 

Storing food in your refrigerator

40

 

Storing food in your freezer

42

 

ActiveSmart™ user warnings and sounds

44

 

Troubleshooting

45

 

Manufacturer’s Warranty

49

 

Customer Care

51

 

European directive 2002/96/EC on Waste Electrical and

 

 

Electronic Equipment (WEEE)

53

 

Filter performance data sheet

54

 

Important!

SAVE THESE INSTRUCTIONS

The models shown in this User Guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please visit our website listed on the back cover or contact your local Fisher & Paykel dealer. Note that the word “refrigerator”, throughout this User Guide, refers to combination refrigerator/freezer products.

2 Introduction

Thank you for buying a Fisher & Paykel ActiveSmart™ refrigerator.

At Fisher & Paykel we are very proud of this refrigerator. This refrigerator combines size and storage space with the latest features and functions.

Thousands of hours of food care research and 75 years of refrigeration experience has been programmed into your refrigerator to give you the best possible performance.

We hope you enjoy your new refrigerator.

Refrigerator French door

Refrigerator door

Refrigerator door

and freezer drawer

and freezer drawer

and freezer door

Note: non Ice & Water models do not have an external water dispenser.

Fig.1 ActiveSmart™ refrigerators

Safety and warnings 3

WARNING!

Electric Shock Hazard

Read and follow the SAFETY AND WARNINGS outlined in this User Guide before operating this appliance.

Failure to do so can result in death, electric shock, fire or injury to persons.

Use this appliance only for its intended purpose as described in this User Guide.

Important safety precautions

Warning

When using this appliance always exercise basic safety precautions including the following:

Danger

■■Refer to the stability bracket and leaflet supplied to avoid hazard due to instability of the appliance.

■■This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

■■Young children should be supervised to ensure they do not play with the appliance.

■■The manufacturer’s installation instructions for product and cabinetry ventilation must be followed when installing the appliance.

■■Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.

4 Safety and warnings

■■Do not use mechanical devices or other means to accelerate the defrosting process.

■■Do not damage the refrigerant circuit.

■■In case of damage to the refrigerant circuit, ventilate the area by opening all windows. Do not operate electrical equipment or any other equipment that may produce arcs, sparks or flames in the area. Contact your Fisher & Paykel Authorised Repairer immediately to arrange for the appliance to be repaired.

This refrigerator may contain the flammable

refrigerant isobutane.

R600a ( ).

■■It is hazardous for anyone other than an authorised service person to service this appliance. In Queensland the authorised service person must hold a gas work licence or authorisation for hydrocarbon refrigerants to carry our service or repairs which involve removal of covers.

Disposal

■■Extreme care must be taken when disposing your old appliance to avoid hazards:

The refrigerant gas must be safely removed

The doors should be removed and the shelves left in place so that children may not easily climb inside.

■■Your Fisher & Paykel Authorised Repairer will be able to give advice on environmentally friendly methods of disposing of your old refrigerator or freezer.

Safety and warnings 5

Cleaning

■■Many commercially available cleaning products contain solvents which may attack plastic components of your refrigerator and cause them to crack. Please refer to the cleaning care section of this booklet for further advice.

Electrical

■■This appliance must be installed in accordance with the installation instructions before use.

■■Never unplug your refrigerator by pulling on the power cord.

■■Always grip the plug firmly and pull straight out from the outlet.

■■Do not plug in any other appliance at the same power point as your refrigerator or use extension cords or double adapters.

■■Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug or appliance end.

■■If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Authorised Repairer because special purpose tools are required.

■■When moving your appliance away from the wall, be careful not to roll over or damage the power cord.

■■Do not use electrical appliances inside the food storage compartments of the appliance.

Important!

Your refrigerator is designed to operate for many years without the need for service checks. However, if your refrigerator is malfunctioning, have it attended to by your Fisher & Paykel Authorised Repairer as soon as possible. All electrical repairs must be carried out by an adequately trained service technician or qualified electrician.

6 Safety and warnings

Storing food and drinks

■■DO NOT store explosive substances such as aerosol cans with a flammable propellant in this appliance.

■■Never store volatile or flammable materials in your refrigerator as they may explode.

■■Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the container to explode.

■■Never freeze carbonated drinks. They may explode.

■■Do not consume food if it is too cold. Food removed from the freezer compartment may be cold enough to cause damage when brought into contact with bare skin, eg frozen ice cubes.

Power failure – food safety

■■Do not refreeze frozen foods that have thawed completely. Follow the recommendations below if you discover food in your freezer has thawed:

1)Ice crystals still visible – food may be refrozen but should be stored for a shorter period than recommended.

2)Thawed but refrigerator cold – refreezing generally not recommended. Fruits and some cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use immediately or cook then refreeze. Vegetables – discard as they usually go limp and soggy.

3)Thawed and warmer than 5°C (41°F) – discard all food.

■■Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.

SAVE THESE INSTRUCTIONS

 

 

 

Installation instructions

 

 

7

 

 

 

Please follow the installation steps below to ensure your appliance operates correctly.

1.Power

■■The appliance must be installed so the plug is accessible.

■■To ensure that the appliance is not accidentally switched off, connect your refrigerator to its own power point. Do not plug in any other appliance at this power point or use extension cords and double adaptors, as the combined weight of both power cords can pull the double adaptor from a wall outlet socket.

■■For power requirements, refer to the information on the serial plate located at the front bottom right-handside of the refrigerator when the door is open.

■■It is essential that the appliance is properly grounded (earthed).

2.Location

■■Your refrigerator should not be located in direct sunlight or next to any heat generating appliance such as a cooktop, oven or dishwasher.

3.Ice & Water (Ice & Water models only)

■■Your Ice & Water refrigerator must be installed by an authorised plumber or Fisher & Paykel Authorised Repairer as incorrect plumbing can lead to water leaks.

■■Fisher & Paykel Appliances does not accept responsibility for damage (including water damage) caused by faulty installation or plumbing.

8 Installation instructions

4. Ventilation and installation – Freezer door models

(E372B, E402B, E406B, E442B, E522B) (Ice & Water and non Ice & Water)

For all products with a freezer ‘door’ refer to page 8 – 9 for installation instructions. For all products with a freezer ‘drawer’ (RF522W, RF522A and RF610) refer to pages 10 – 11 for installation instructions.

■■To ensure adequate ventilation for your refrigerator or vertical freezer, see recommended cabinetry dimensions below.

■■If integrating your refrigerator, please follow installation instructions provided with the integration kits.

 

 

Q

 

 

Q

 

 

R

D A

 

 

B

C

P

Flush with refrigerator door – full door rotation

 

 

G

P

M

N

H/I

 

 

 

 

T

Flush with refrigerator chassis – full door rotation

 

 

E

P

M

M

F

 

 

 

 

S

Flush with refrigerator door – 90° door rotation

 

 

J

P

M

O

K/L

 

 

Note: these drawings and dimensions are also true for Ice & Water models.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Installation instructions

 

 

 

 

 

 

 

 

 

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Product dimensions (mm)

 

E372B

E402B

E406B

E442B

E522B

 

 

 

 

A

overall height of flat door product

 

n/a

1715

n/a

1715

1715

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

overall height of curved door product

 

1595

1695

1595

1695

1695

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

overall height of curved door

 

n/a

n/a

n/a

n/a

1705

 

 

 

 

with ice & water product

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B

overall width of product

 

635

635

680

680

790

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C

overall depth of flat door product

 

n/a

695

n/a

695

695

 

 

 

 

(excludes handle, includes evaporator)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C

overall depth of curved door product

 

715

715

715

715

715

 

 

 

 

(excludes handle, includes evaporator)

 

 

 

 

 

Cabinetry dimensions (mm) (including minimum clearances)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D

inside height of cavity

 

1645

1735

1645

1735

1735

 

 

 

 

Flush with refrigerator chassis – full door rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

inside width

 

675

675

720

720

830

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F

inside depth

 

620

620

620

620

620

 

 

 

 

Flush with refrigerator door – full door rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

G

inside width

 

790

790

835

835

945

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

H

inside depth flush to curved door

 

680

680

680

680

680

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I

inside depth flush to flat door

 

n/a

695

n/a

695

695

 

 

 

 

Flush with refrigerator door – 90° door rotation

 

 

 

 

 

 

 

 

 

 

(for full drawer/shelf access, the doors need to be open past 90°)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

J

inside width

 

745

745

790

790

900

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

K

inside depth flush to curved door

 

680

680

680

680

680

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

L

inside depth flush to flat door

 

n/a

695

n/a

695

695

 

 

 

 

Minimum clearances

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M side clearance

 

20

20

20

20

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

N

side clearance – hinge side

 

135

135

135

135

135

 

 

 

 

flush with door – full rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

O

side clearance – hinge side

 

90

90

90

90

90

 

 

 

 

flush with door – 90° rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P

rear clearance (incl. evaporator tray)

 

30

30

30

30

30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q

vent – around top of cupboard (optional)

 

50

50

50

50

50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

R

top clearance – above refrigerator cabinet

 

50

50

50

50

50

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S

door clearance – hinge side

 

520

520

555

555

645

 

 

 

 

 

flush with chassis – full rotation

 

 

 

 

 

 

 

 

 

 

 

T

door clearance – hinge side

 

405

405

440

440

530

 

 

 

 

flush with door – full rotation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10Installation instructions

5.Ventilation and installation – Freezer drawer models

(RF522W, RF522A, RF610A/RF540A) (Ice & Water and non Ice & Water)

RF522W

D A

B

 

Q

 

Q

 

R

C

P

Flush with refrigerator chassis – full door rotation

 

 

E

P

M

M

F

 

 

 

 

S

Flush with refrigerator door – full door rotation

 

 

G

P

M

N

H/I

 

 

 

 

T

Flush with refrigerator door – 90° door rotation

 

 

J

P

M

O

K/L

 

 

RF522A/RF610A/RF540A

 

 

Q

 

 

Q

 

 

R

D A

 

 

B

C

P

Flush with refrigerator chassis – full door rotation

 

 

E

P

M

M

F

 

 

 

 

S

Flush with refrigerator door – full door rotation

 

 

G

P

N

N

H/I

 

 

 

 

T

Flush with refrigerator door – 90° door rotation

 

 

J

P

N

O

K/L

 

 

Note: these drawings and dimensions are also true for Ice & Water models.

Installation instructions 11

To ensure adequate ventilation for your refrigerator see recommended cabinetry dimensions below.

 

 

 

 

RF610/

Product dimensions (mm)

RF522W

RF522A

RF540A

A

overall height of product

1715

1715

1790

 

 

 

 

B overall width of product

790

790

900

 

 

 

 

 

C

overall depth of product (excludes handle, includes

695

695

695

evaporator)

 

 

 

 

 

Cabinetry dimensions (mm) (including minimum air clearances)

 

D

inside height of cavity

 

1735

1735

1810

 

 

Flush with refrigerator chassis – full door rotation

 

 

 

 

 

 

 

 

 

 

 

 

E

inside width

 

830

830

940

 

 

 

 

 

 

 

 

 

 

F

inside depth

 

620

620

620

 

 

Flush with refrigerator door – full door rotation

 

 

 

 

 

 

 

 

 

 

 

 

G

inside width

 

945

1060

1170

 

 

 

 

 

 

 

 

 

 

H

inside depth flush to curved door

 

 

 

 

 

 

 

 

 

 

I

inside depth flush to flat door

 

695

695

695

 

 

Flush with refrigerator door – 90° door rotation

 

 

 

 

 

(for full drawer/shelf access, the doors need to be open past 90°)

 

 

 

 

 

 

 

 

 

 

 

 

J

inside width

 

900

1015

1125

 

 

 

 

 

 

 

 

 

 

K

inside depth flush to curved door

 

 

 

 

 

 

 

 

 

 

L

inside depth flush to flat door

 

695

695

695

 

 

Minimum clearances

 

 

 

 

 

 

 

 

 

 

 

M side clearance

 

20

20

20

 

 

 

 

 

 

 

 

 

 

N

side clearance – hinge side flush with door – full rotation

 

135

135

135

 

 

 

 

 

 

 

 

 

 

O

side clearance – hinge side flush with door – 90° rotation

 

90

90

90

 

 

 

 

 

 

 

 

 

 

P

rear clearance (incl. evaporator tray)

 

30

30

30

 

 

 

 

 

 

 

 

 

 

Q

vent – around top of cupboard (optional)

 

50

50

50

 

 

 

 

 

 

 

 

 

 

R

top clearance – above refrigerator cabinet

 

50

50

50

 

 

 

 

 

 

 

 

 

 

S

door clearance – hinge side flush with chassis – full rotation

 

645

325

365

 

 

 

 

 

 

 

 

 

 

T

door clearance – hinge side flush with door – full rotation

 

530

210

250

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12Installation instructions

6.Connecting water (Ice & Water models only)

If your product is an Ice & Water model you must follow steps on pages 12 – 17.

Contents of filter kit

14 m (13 ft) white 6 mm (¼”) tubing

21 x 200 mm (8”) blue tubing

31 x pressure reducing valve (PRV)

41 x double sided foam

52 x locking keys

61 x water filter cartridge and head

71 x tap connection – 15 mm (½”) BSP

1

2

3

4

5

6

7

Fig.2 Water connection kit

Important!

■■The water connection to your Ice & Water refrigerator must be installed by an authorised plumber or Fisher & Paykel Authorised Repairer.

■■The water connection instructions below are intended only for the professional installer.

■■It is imperative the pressure reducing valve (PRV) is fitted upstream of the filter. If the PRV is not fitted to the connection line, the Ice & Water features may not function in some circumstances.

■■The new tubings supplied with the refrigerator are to be used. Old tubings should not be used.

■■Replacement parts are available through Customer Care or online at www.fisherpaykel.com (this service is available to selected markets only).

Installation instructions 13

Important!

■■DO NOT use with water that is microbiologically unsafe or of unknown quality.

■■WARNING – connect to potable water supply only.

■■DO NOT install on line pressure above 827 kPa (119 psi) or below 150 kPa (22 psi).

■■DO NOT use on hot water supply (25°C (77°F) max).

■■DO NOT cut any length of tube shorter than 200 mm (8”).

■■DO NOT install near electrical wires or water pipes that will be in the path of drilling when selecting the location of the filter system.

■■DO NOT mount the filter in such a position that it will be struck by other items, such as wastebaskets, etc.

■■DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure to light can weaken plastic components.

■■DO NOT install the filter in a location that is susceptible to freezing temperatures as damage to the filter housing could occur.

■■DO NOT screw the filter to the refrigerator.

■■DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling cavity.

■■AVOID contamination of pipes during installation.

■■DO NOT use copper tubing. The plastic tubing supplied should always be used.

■■DO NOT continuously dispense water for a period longer than 2 minutes.

14 Installation instructions

Installation instructions:

1Ensure the refrigerator is not plugged into a power supply.

2Locate isolation tap for water connection – cold water feed only (dishwasher or sink mixer taps). Tee and tap fitting not supplied.

3Connect the 200 mm (8”) blue tubing to the outlet of the PRV (blue collet) and the inlet connection of the water filter cartridge as shown in Diagram 1. Gently pull on both ends to ensure it is locked.

4Connect the white 6 mm (¼”) tubing to the outlet of the water filter cartridge as shown in Diagram 2. Gently pull to ensure it is locked.

5Measure the required length of tubing to run from the PRV to the water connection point (no less than 250 mm (10”)).

6Cut the tubing making sure the ends are square and clean.

7Connect the tubing to the tap connection and the base of the PRV (white collet) and then to the tap as shown in Diagram 3. Take care not to over-tightenthe tap

connection. Please note that the tap connection supplied should fit most installation situations.

8Connect one locking key to each side of the water filter cartridge in between the cartridge and the locking collet as shown in Diagram 4.

9To flush the water filter of any trapped air, harmless carbon fines and to also check for leaks, aim the end of the tubing into a bucket, turn isolating tap on and run at least 10 L (10 qt) of water through. Once complete, turn isolating tap off.

10Locate desired position for water filter noting carefully the following points:

■■It is recommended to fit the water filter in a vertical orientation with the water filter head at the top. This will minimise water leakage when replacing cartridge.

■■Ensure the filter is in a convenient location to access every 6 months for replacement. We suggest that this location is beside the water filter supply tap in a cupboard beside the refrigerator.

■■A minimum clearance of 64 mm (2 ½”) from the bottom of the filter cartridge is required to perform cartridge removal.

■■Do not screw the water filter to the refrigerator.

Diagram 1

Fig.3 PRV connection

Diagram 2

Fig.4 Waterline connection

Diagram 3

Fig.5 Tap connection

INLE

T

 

Diagram 4

Fig.6 Locking key

Installation instructions 15

11Attach double sided foam to the back of the water filter head as shown in Diagram 5. Write the date to be replaced on the filter (date installed + 6 months). Remove double sided foam backing and attach filter to the desired position as located in step 10 (refer to previous page).

12Run the 6 mm (¼”) tubing to the back of the refrigerator ensuring there is enough tubing to pull the refrigerator out for service.

13Connect tubing into the water (solenoid) valve located on the right hand side of the unit (compressor) compartment as shown in Diagram 7. Beware of hot pipes.

14Pull gently on tubing to ensure it is locked in as shown in Diagram 8.

15 The completed installation should look like Diagram 9 on page 16.

Diagram 5

Fig.7 Double sided foam attachment

Diagram 7

Diagram 8

Fig.8 Waterline connection to refrigerator

Diagram 6

16Turn isolating tap on and check that all connections are dry and free of drips.

17Coil water line tubing behind the refrigerator. Push the refrigerator into place being careful not to kink or squash the water line running into the water (solenoid) valve.

18Read and follow pages 16 and 17 before using your ice and water system.

16 Installation instructions

Important!

■■All connections must be checked for leaks.

■■Ensure white 6 mm (¼”) tubing is routed away from sharp objects, sharp corners (beware of kinking tube as this will stop water flow), clear of the refrigerator unit compartment and not in a location where it can be squashed.

■■Ensure all push-fitconnections are firmly pushed into place. The tube should be pushed in 16 mm (5/8”) before reaching the stop.

■■If tubing is removed at any point, re-cutthe end andre-insert.Tubing must be fully inserted to avoid leaks.

■■To remove tube from connection points, turn off the isolating tap, push in the collet and gently pull tubing at the same time.

Diagram 9

Fig.9 Connection to water supply

The water filtration system is tested and certified by NSF International against NSF/ANSI Standard 53 for the reduction of Asbestos, Atrazine, Benzene, Cyst, Carbofuran, Lead, Lindane, Mercury, P-Dichlorobenzene,Toxaphene & Turbidity; against Standard NSF/ANSI 42 for the reduction of Chlorine Taste and Odour and Nominal Particulate Class I to a capacity of 2,838 Litres (750 gallons).

Installation instructions 17

Before you start using your Ice & Water refrigerator

■■Check your refrigerator is switched on and has cooled for at least 2 hours before use (refer to page 23 – The temperature of your refrigerator and freezer).

■■Check that the isolation tap has been connected and turned on.

■■The first time you use your water dispenser, there will be a 1 – 2 minute delay while the tank fills until water is dispensed. Run through and discard the first 3 litres (3 qt) of water, stopping intermittently to remove trapped air in the system. Failure to do this will result in excessive dripping from your dispenser.

■■Turn the ice maker on by pressing the button (refer to pg 31). The light above thebutton will be illuminated when the ice maker is on.

■■Press and hold the , andbuttons together for 4 seconds and then close the refrigerator compartment door to force an ice maker cycle. The ice tray will flip twice. Repeat to force another ice maker cycle. The ice tray will flip twice and spill water into the ice bin.

Empty the water, dry and replace the bin. Note that the ice tray will not flip until the refrigerator compartment door is closed.

■■Please discard the first 3 harvests of ice (8 cubes per harvest).

You are now ready to enjoy ice and water from your ActiveSmart™ refrigerator.

Fig.10 Water dispenser

Please note that once installation is complete a few drips may appear out of the dispenser over the next few days as the remaining trapped air is cleared.

18Installation instructions

7.Installation (all models)

Your Fisher & Paykel ActiveSmart™ refrigerator is fitted with front and rear rollers, designed for moving the product in the forwards and backwards direction.

Avoid moving the product in a sideways direction

 

Raise the front of

 

the refrigerator

as this may damage the rollers or the floor

Lower the front

 

covering/surface.

of the refrigerator

 

A Your refrigerator will arrive with the front feet

Fig.11 Refrigerator feet

wound up making moving the product into its

 

 

final location a simple task.

 

 

B Roll the refrigerator into its final position making sure there is the correct air gap between the product and surrounding cabinetry. See minimum clearance in cabinetry dimensions table (refer to page 8).

C Adjust the front feet down until the refrigerator is leaning backward with the front approximately 10 mm (1”) higher than the back. This will ensure a good door closing action. (Refer to Fig.11).

(Non French door models only)

D Aligning your refrigerator with cabinetry.

■■

Align the sides of the refrigerator with the cabinetry by

 

 

 

 

adjusting the hinge side front foot.

 

■■

Adjust the handle side foot until it touches the floor and

 

 

 

 

takes a small amount of weight.

Fig.12 Uneven door alignment

■■

Once the refrigerator is in place and aligned with

 

 

 

 

cupboards/alcove gently push on the front top and check

 

 

if the product is rocking or stable.

 

8. Levelling of refrigerator doors (French door models only)

■■For uneven surfaces, front feet can be used to align the

2 doors.

■■If left hand door is too low, then unscrew the left hand foot to lift up the cabinet until the two doors top edges are aligned.

■■If right hand door is too low, then adjust the right hand

foot in the same way (refer to figures 12 and 13).

Fig.13 Even door alignment

Installation instructions 19

9. What to do if your product is unstable

AGently push the refrigerator back until the rear rollers contact the floor.

■■Measure the gap under the front foot, which has come off the floor.

■■Obtain some solid packing material (hardwood,

plastic, etc) which fits firmly into the gap under the foot.

Note: do not use metallic materials that may corrode, stain and/or damage floor coverings.

BWind both front feet up and roll the product out of position.

■■Place the packing material in the location diagonally opposite the front roller that lifts off the floor.

■■Make sure the packing material stays in place when the product is pushed back into position.

■■Ideally, the packing material is large enough to rest against the back wall so as to prevent it from moving when the cabinet is pushed into position.

Example only

Unlevel floor

This foot lifts off the floor when top front is gently pushed back

Fig 14. Unstable refrigerator

Packing material goes under rear roller

diagonally opposite front foot that lifts

Wall behind refrigerator

Fig.15 Stabilising your refrigerator

For example: if this foot lifts off the floor when pushing gently on the top front of the refrigerator

CRoll the refrigerator back into position and adjust front feet as per step 7C. (Check alignment and door closing action are satisfactory).

■■Make small adjustments to front feet where necessary.

■■Check that the product is stable (all 4 feet are on the floor). If not, repeat 9A and9B.

20 Installation instructions

Before placing food in the fresh food or freezer compartments

■■Remove all internal packaging. Ensure that all transit clips are removed from the refrigerator. These are small rubber stoppers located at the back of the shelves.

■■Clean the inside of the appliance with a mix of warm water and a small amount of liquid detergent, and a soft cloth to remove manufacturing and transportation dust.

■■Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to cool to the appropriate temperature.

■■The appliance may have an odour on its initial operation, but this will go when the refrigerator and freezer have cooled sufficiently.

Energy efficiency

For the most energy efficient use of your appliance:

■■Ensure your refrigerator has adequate ventilation as recommended in the installation instructions.

■■Do not cover your appliance with any material that will prevent air from flowing around the cabinet sides.

■■Allow good clearances in front of air ducts within the cabinet for maximum cold air distribution.

■■Cool hot foods down before placing them in the appliance.

■■Do not overfill the compartments.

■■Keep door openings to a minimum.

■■Select a temperature setting that isn’t too cold.

■■Check your door seals for leaks.

Moving or storing your appliance 21

If your refrigerator is turned off for any reason, wait 10 minutes before turning it back on. This will allow the refrigeration system pressures to equalise before restarting.

Moving your refrigerator

■■Turn off the appliance and unplug from the power point. Remove all food.

■■Turn the adjustable feet to the right as far as they will turn (refer to page 18).

■■Ease the refrigerator out of its position. Tuck the power cord away, tape the shelves in place and tape the doors closed. If the cabinet needs to be placed at an angle or laid down, carefully lay it on its side (the right hand side when viewed from the front).

■■Relocate and install. If the appliance has been left on its side for any length of time, leave it standing upright as long as possible (as least a few hours) before turning it on.

Storing your refrigerator

■■When storing your cleaned appliance, leave the doors open. This allows air to circulate and prevents the build up of bacteria and moulds.

■■Before using again, clean well using a mixture of warm water and a small amount of liquid dishwashing detergent. Rinse with clean water and dry with a soft lint-freecloth.

Holiday time

We recommend you leave your refrigerator operating while you are on holiday.

22 Door conversion

ActiveSmart™ refrigerator models with silver handles need to be ordered at the point of purchase either with left or right opening doors and can not be interchanged.

All other models need to have an appropriate conversion kit for that model refrigerator.

The kit is available from your Fisher & Paykel Authorised Repairer or Dealer. Full instructions are included in the conversion kit.

If you need to hinge your door on the opposite side we recommend that you call your local Fisher & Paykel Authorised Repairer or Dealer to make this conversion.

This does not apply to French door models.

Soft closing refrigerator door feature (where fitted)

The fresh food compartment of your refrigerator has been fitted with a soft closing door feature. You do not need to push the door fully closed as this feature will automatically close the door from a 45° (approximate) opening angle.

All soft close models

You may notice a little more resistance when opening the door(s) to what you are used to.

The closing speed of the door(s) decelerates at the end of closing. This is to prevent the door(s) from slamming and to ensure your food items are cared for.

The speed of soft closing can depend on:

■■The load stored in the door shelves.

■■The temperature of the fresh food compartment.

■■The ambient temperature.

French door soft close models only

The soft closing feature enables you to shut either the left or right door first.

You may notice that the closing speed of the left hand door is slightly faster than that of the right hand door. This is perfectly normal.

The freezer drawer is fitted with an additional mechanism to soft close within the last 50 mm.

Important!

■■Keep hands and food items clear of the door opening when the gap less than 45° (the soft close activation range).

■■The soft closing feature is located inside the door cavity therefore it is not serviceable by the user. If a problem occurs, please contact your Fisher & Paykel Authorised Repairer.

ActiveSmart™ operating instructions 23

Models:

635 mm wide

E372B, E402B

 

680 mm wide

E406B, E442B

 

790 mm wide

E522B, RF522A, RF522W

 

900 mm wide

RF610/RF540A

The control panel enables you to view and modify all the features and options on your refrigerator.

Temperature control (all models)

■■When the refrigerator is first turned on, the powerful cooling system will automatically cool both refrigerator and freezer compartments to their set temperatures. This will take between 2 – 3 hours.

■■The two compartment temperatures are accurately and independently controlled and do not change with the temperature or humidity of the surroundings; whether summer or winter.

■■If you wish to alter the temperature of either the fresh food compartment or freezer compartment, this can be easily done by using the internal control panel located at the front right of the refrigerator compartment.

Internal control panel to adjust temperatures

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fig.16 Internal control panel

Fig.17 Internal control panel

Fig.18 Internal control panel

for Tasman models

for Designer and Elegance

for Ice & Water models

 

 

 

models

 

 

 

 

 

 

 

24 ActiveSmart™ operating instructions

Fresh food compartment (all models)

■■The fresh food compartment light will automatically be illuminated. The temperature for this compartment will show as a series of lights.

■■ The temperature may be altered by pressing the orbuttons. One press on either of these buttons will reduce or increase the number of lights by one which indicates a small change in temperature.

■■Fewer lights illuminated means a cooler temperature for the compartment selected.

Freezer food compartment (all models)

■■To adjust the freezer temperature press the button once so the freezer compartment light is illuminated.

■■

The freezer temperature can be altered by pressing the

or

buttons.

 

■■

One press on either of these buttons will reduce or increase the number of lights illuminated

 

 

which indicates a small change in temperature.

 

 

■■

Fewer lights illuminated means a cooler temperature for the compartment selected.

 

 

Note: successively pressing the

button will automatically scroll between the compartments.

■■

When the door is re-openedthe control panel will return automatically to the fresh food

 

 

compartment setting.

 

 

 

Alarm Mute (all models)

For times when you require the door to be open longer than normal eg when cleaning the interior of your refrigerator press the ALARM MUTE button to silence the door alarm for 20 minutes.

■■To activate, press the button once. The ALARM MUTE light will be illuminated when the function is activated.

■■ALARM MUTE will deactivate after 20 minutes and the door alarms will return to normal.

■■To deactivate ALARM MUTE manually, press the button again. When ALARM MUTE is deactivated the light is off.

Note: when the fresh food or freezer compartment door is left open for long periods of time food quality and / or safety may be compromised.

Door alarms (all models)

■■If the fresh food compartment door is left open the alarm will beep after 90 seconds and if the freezer door is left open the alarm will beep after 60 seconds.

■■While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.

■■A continuous alarm will sound if either of the doors have been left open for 5 minutes or longer and the interior compartment light(s) will turn off. The alarm will stop only when the door(s) is closed.

Note: if ALARM MUTE has been activated the door alarms will be silenced for 20 minutes. After 5 minutes of the doors being left open the compartment light will turn off however the normal door alarms will be suspended. The ALARM MUTE light will be illuminated to indicate that the appliance is in this mode.

ActiveSmart™ operating instructions 25

Key Mute (all models)

KEY MUTE allows you to silence all button presses.

■■To activate KEY MUTE and silence buttons, press and hold the button for 4 seconds.

■■The icon on the internal control panel will be illuminated.

■■The keys will be silenced when KEY MUTE is activated.

■■Door alarms and BOTTLE CHILL alarm will still operate.

■■KEY MUTE will not automatically deactivate. To manually deactivate, press and hold the

button for 4 seconds.

■■The icon will no longer be illuminated.

Key Lock (all models)

KEY LOCK allows you to disable the buttons on the internal control panel. This is useful when cleaning your refrigerator.

■■

To activate KEY LOCK press and hold the

and

buttons for 4 seconds.

■■

The

icon on the internal control panel will be illuminated.

■■

Pressing any of the buttons will cause a raspberry beep to tell you that they are disabled.

■■

KEY LOCK will not automatically deactivate. To manually deactivate, press and hold the

 

The

and

buttons for 4 seconds.

 

 

■■

icon will no longer be illuminated.

 

 

Sabbath mode activation (all models)

■■

To activate SABBATH MODE, open the door(s) of the fresh food compartment and freezer

 

compartment and then press and hold the

and

buttons on the internal control

 

panel for 4 seconds.

 

 

■■The candle icon will illuminate when SABBATH MODE has been activated.

When the product is in Sabbath mode:

■■The icon on the internal control panel will be illuminated.

■■All lights on the internal control panel except for the candle icon will be off.

■■The fresh food or freezer compartment lights will not operate when the door(s) is opened.

■■The door alarms will not operate.

■■The internal control panel will not function except to indicate SABBATH MODE is active as stated above.

■■Opening the door(s) will not affect the compressor or fans.

■■If the power to the refrigerator is turned off whilst in this mode, the product will continue in SABBATH MODE when the power is restored.

■■SABBATH MODE will automatically de-activate80 hours after activation.

■■ Tode-activateearlier than 80 hours press and hold theand buttons for 4 seconds. The candle icon will no longer illuminate on the internal control panel and functionality of the internal control panel will return to normal.

26 ActiveSmart™ operating instructions

■■

■■

■■

■■

Special Functions

Bottle Chill (Elegance, Designer and Ice & Water models only)

This function allows you to chill your beverages more rapidly in the freezer without the worry of forgetting about them. The timer is set for 15 minutes however the time taken to chill depends on the size of your beverage. If after 15 minutes your beverage is not cold enough, simply place it back in the freezer and reset the BOTTLE CHILL function.

To activate, press the button on the internal control panel. The BOTTLE CHILL light will be illuminated when the function is activated. Theicon will be illuminated on the external display (Ice & Water models only).

An alarm will sound after the 15 minute time has elapsed.

 

 

 

For non Ice & Water models: open the fresh food compartment door and press the

button

on the internal control panel to silence the alarm.

 

 

 

For Ice & Water models: the icon will flash on the external display. Press the

button on the

external display to silence the alarm.

 

 

 

Remember to remove your beverage from the freezer.

 

 

 

To deactivate BOTTLE CHILL before 15 minutes has elapsed, press the

button again. When

the function is deactivated the BOTTLE CHILL light is off on the internal control panel and the icon is not visible on the external display (Ice & Water models only).

Fast Freeze (Elegance, Designer and Ice & Water models only)

We have created the FAST FREEZE feature to help you get the best possible results when freezing fresh food. FAST FREEZE boosts the freezing speed by dropping the freezer to its coldest temperature for 12 hours, which helps to ensure vital freshness, texture and taste are retained during the freezing process.

■■To activate, press the button on the internal control panel. The FAST FREEZE light will be illuminated when the function is activated.

■■To deactivate before the 12 hours has elapsed, press the button again. When FAST FREEZE is deactivated the light is off.

■■For best results we recommend that you activate the function before it is required. Alternatively, activate it when placing food into the freezer.

All about the external display (Ice & Water models only) 27

This screen enables you to lock the water dispenser, indicates to you when BOTTLE CHILL is activated and when your water filter requires changing.

Fig.19 Electronic external display

3

2

1

Keys

1. Dispenser lock button and light

Locks/unlocks the water dispenser. Light is on when the water dispenser is locked.

2. Bottle Chill indicator

Indicates when BOTTLE CHILL is on and flashes when beverage is ready.

3. Filter change indicator

Indicates when the water filter requires changing.

Note: icons will be visible only when the functions are active.

■■
■■
■■
■■
■■

28 Using your water dispenser (Ice & Water models only)

Dispensing

Your water dispenser has been designed for one-handedoperation. To dispense water push the dispensing pad gently, using a glass or container. This pad requires only a gentle press to activate.

■■ To stop the flow of water, simply pull your glass away from the dispensing pad.

Please remember that pressing very hard against the dispensing pad will not encourage the dispenser to operate faster or produce greater

quantities of water.

Fig.20 Water dispenser

First use

Please make sure you have read and followed page 17 before using your water dispenser.

Important!

To avoid damage to property or personal injury do not put hands, fingers or objects up the dispenser opening.

Please note that once installation is complete a few drips may appear out of the dispenser over the next few days as the remaining trapped air is cleared.

Dispenser Lock

The DISPENSER LOCK prevents water from being dispensed. This is useful when you are cleaning the external display or when there are small children around.

Press and hold the button for 4 seconds to activate DISPENSER LOCK. The light above the DISPENSER LOCK icon will be illuminated.

Pressing the water dispenser pad will cause a raspberry sound indicating to the user that water cannot be dispensed.

■■ Tode-activatethe DISPENSER LOCK, press and hold thebutton for 4 seconds. The light above the DISPENSER LOCK icon will no longer be illuminated and water dispensing will be enabled.

Fig.21 Dispenser Lock

Water filter (Ice & Water models only) 29

All the water to your refrigerator is filtered to remove impurities through a filter cartridge located in a position of your choice outside the refrigerator. This will need changing approximately every

6 months.

■■There is a replacement indicator icon on the internal control panel and external display which will appear when the filter needs replacing. It will flash, as a reminder, when water is dispensed.

■■Replacement filter cartridges are available through Customer Care or online at www.fisherpaykel.com (this service is available to selected markets only). The details of the replacement filter cartridge are on the label of the cartridge. Alternatively filter cartridges can be purchased from your Fisher & Paykel Authorised Repairer.

Changing the water filter cartridge

It is not necessary to turn off the water supply before attempting to change the water filter cartridge.

1Grasp and firmly twist the cartridge in an anticlockwise direction (to the left when installed in the recommended orientation) as shown in Diagram 1.

2Pull the cartridge away from the filter head (down when installed in the recommended orientation) as shown in Diagram 1 of Fig 22 below.

It is not unusual for a few drops of water to be present when the filter is removed.

3Discard the old filter.

4Filter installation:

Remove protective cap on spigot on head.

Push the cartridge up towards filter head while rotating it in a clockwise direction (to the right when installed in the recommended orientation) as shown in Diagram 3.

5Reset filter indicator icon on the display (this will remind you when the filter is due to be replaced again). Refer to page 30.

6To flush the water filter of any trapped air, harmless carbon fines and to also check for leaks, disconnect the tubing from the back of the refrigerator, aim the end of the tubing into a bucket, turn isolating tap on and run at least 10 litres (10 qt) of water through. Once complete turn isolating tap off. Reconnect the tubing.

7A few drips may appear out of the dispenser over the next few days as the remaining trapped air is cleared.

Diagram 1

Diagram 2

Diagram 3

Fig.22 Changing the water filter cartridge

30 Water filter (Ice & Water models only)

To reset the filter indicator

Important!

We recommend the water filter to be used from the time of installation.

Do not reset indicator before filter is changed or filter monitoring will be inaccurate.

■■Press and hold andfor 4 seconds to reset the internal and external filter indicators.

■■The icon on the internal and external displays will turn off when reset.

To disable the filter indicator

Note: if disabled, you will not be reminded to next change your filter.

■■When no filter is fitted, you can disable the filter indicator.

■■Press and hold andfor 4 seconds to turn this feature off.

■■We recommend that you do not disable the filter indicator if you have a filter fitted to the connection.

Important!

■■To avoid serious illness or death, do not use the water filter where water is unsafe or of unknown quality.

■■The water filter cartridge needs to be changed when the filter indicator icon flashes on the interface panel.

■■We recommend the water filter cartridge is replaced when the internal and external icons illuminate. This will happen every 6 months.

■■If the water filtration system has been allowed to freeze, replace filter cartridge.

■■The rate of water flow through the water dispenser can slow down as the filter cartridge accumulates any sediment which may be present in the water supplied to your home. This varies depending upon your local water quality, which may require your filter cartridge to be changed more frequently.

■■In cases of excessively reduced filter life we recommend that you consult a local plumber or your water supplier for advice on suitable filtration requirements for the water supplied to your home.

■■Filter replacement is the consumer’s responsibility and will not be covered by the warranty except in the case of faulty parts or materials within the filter cartridge.

■■If the water has not been dispensed for some time or water has an unpleasant taste or odour, flush system by dispensing 3 litres (3 qt) of water.

■■If unpleasant taste or odour persists, you may wish to fit a new filter cartridge.

Using your ice maker (Ice & Water models only) 31

Ice On/Off

Your ice maker is designed to automatically dispense ice until it senses that the bin is full. So the more ice you use, the more it makes. It is even clever enough to sense when there is no bin in place to catch the ice and it will not dispense any ice.

First use

■■When you first turn your refrigerator on after installation, the

ice maker will be off. The light above the ICE ON/OFF icon will be off.

■■To turn your ice maker on press the button. The light above the ICE ON/OFF icon will be illuminated when the ice maker is on.

■■Press and hold , andtogether for 4 seconds then close the door(s). The ice tray will flip. Force another cycle. The ice tray will flip and spill the water into the ice bin. Empty water and replace bin.

Note: the ice tray will flip only once doors are closed.

■■If the bin is full of ice, inserted incorrectly or if all bins are removed, the ice maker will not operate. When the bin is inserted correctly the scoop will be on the right hand side of the bin for models E402B, E442B, E522B, RF522W and RF522A and at the front of the bin for models RF610A and RF540A (refer to Fig.24).

■■Once your ice maker is in operation, discard the first 3 harvests of ice (8 ice cubes are produced per harvest). This will flush away any impurities in the water line and ensure that you get the best

quality ice. We recommend that you also do this after vacations or extended periods of not using ice.

■■We recommend that you turn the ice maker off if:

The water supply is to be off for several hours, or

The ice storage bin is to be removed for a period of time, or

You are going on holiday/vacation.

Fig.23 Turning ice maker on

E402B, E442B, E522B

RF522A and RF522W

RF610A/RF540A

Fig.24 Ice storage bin and scoop in correct position

32 Using your ice maker (Ice & Water models only)

Information about your ice maker

■■Your automatic ice maker will produce approximately eight cubes of ice every 3 – 4 hours, depending on the freezer compartment temperature and the number of door openings.

■■When the ICE BOOST function is activated, ice production will increase up to 30% from standard ice making.

■■The ice cube tray will fill with water.

■■When cubes are frozen, they will be ejected from the ice tray into the ice storage bin.

■■Ice making will continue until the storage bin is full.

■■Ice making will resume once you start to use the stored ice.

■■Your Ice & Water product comes with a smaller ice bin inside the larger freezer bin. Attached to the ice storage bin is the hygienic scoop for the ice. This scoop provides hygienic access to the ice.

■■If a large amount of ice is required, remove an ice storage bin and allow ice to fall into the larger bin.

■■For maximum ice storage, level the stored cubes with the ice scoop.

■■If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick together. Empty the ice storage bin periodically and wash in lukewarm water. Dry thoroughly and place back into the correct position.

Ice boost function

This function is designed to be used for times when you require more ice eg when you are having a party. The ICE BOOST function will increase ice production up to 30% from standard ice making and deactivate automatically after 24 hours.

■■When you first turn your ice maker on, the ICE BOOST function will be off.

■■To turn this function on, press the button. The light above thebutton will be illuminated when the ICE BOOST function is on.

■■The ICE BOOST function is paused once your ice bin is full.

■■To manually deactivate this feature press the button again. The light above thebutton will be off when the ICE BOOST function is off.

■■Activating the ICE BOOST function will automatically turn ice making on.

■■Deactivating ice making will automatically deactivate the ICE BOOST function.

Important!

■■Avoid contact with the moving parts of the ice maker ejector mechanism, and do not place your fingers on the automatic ice making mechanism while the refrigerator is in operation.

■■Do not use ice cubes that may have become discoloured, usually with a green-bluecolour. If such discolouration is noted, discard the ice cubes and contact your Fisher & Paykel Authorised Repairer.

■■Ensure the ice maker is connected to the filter and to a drinkable water supply only.

■■Installation of the water connection to the ice maker must be completed by a qualified service technician or a qualified plumber (see installation instructions).

For manual ice making please refer to page 35.

ActiveSmart™ special features (all models) 33

Fruit and vegetable bins and humidity control lid

The fruit and vegetable bins feature a unique lid which provides two functions:

■■The humidity lid seals the bins and provides a humid microclimate to extend storage times of fruit and vegetables.

■■The humidity lid prevents condensation, which forms at high humidities, from dripping down onto the fruit and vegetables by retaining it in the grooves of the lid.

Fruit and vegetable bins and humidity slide

■■Each fruit and vegetable bin has a humidity slide control that can be adjusted to a fruit or vegetable setting depending on what is stored in the bins.

■■If possible try to store fruit and vegetables separately. This will help extend their storage life.

■■If there is a mixture of fruit and vegetables in the bin adjust the position of the control to the centre.

■■If there is too much water in the bins (due to the high humidity in the bins), the control can be adjusted towards the setting with fewer drips (fruit setting) and/or the water can be wiped out as required.

■■Remember a minimum amount of water in the bins is beneficial for fruit and vegetable storage.

SUITABLE FOR:

Salad Greens

Mixed fruit

Fruit with

■■

Lettuce

& vegetables

skin/peel

■■

Spinach

■■

Oranges

■■

Broccoli

■■

Lemons

■■

Cabbage

■■

Limes

■■

Carrots

 

 

Fig.25 Humidity control graphic

34 ActiveSmart™ special features (all models)

Slim storage drawer (where fitted)

The slim bins at the bottom of the fresh food compartment provide storage space for items that you may want to keep separate from the rest of the

refrigerator. These slim storage bins can be used for deli item storage, beverages or for defrosting foods.

Bottle holder (where fitted)

Fig.26 Slim storage drawer

■■The bottle holders can be used to store a variety of bottles.

■■To position the bottle holder in your refrigerator, simply slot the back edge of the bottle holder onto the back trim of any shelf in the fresh food compartment.

■■If you are not using all or some of the bottle holders, the unused bottle holders can be stacked up on top of one another so they do not take up unnecessary shelf space.

■■Bottles are best stored with the neck of the beverage facing the front of the refrigerator.

■■Additional bottle holders are available through Customer Care or online at www.fisherpaykel.com (this service is available to selected markets only).

Glass shelves

■■Glass shelves can be repositioned in the cabinet as desired.

■■Remove shelves by lifting up the back of the

shelf and then pulling the shelf forward.

Drip tray (Ice & Water models only)

■■The drip tray is designed to fit into the bottom of the water dispenser panel.

■■To insert the tray always ensure that the rounded sides are fitted into the dispenser

panel first.

Fig.27 Drip tray

■■The purpose of the tray is to capture any odd drips of water that may fall after dispensing.

■■The tray can be easily removed for cleaning (see page 36).

ActiveSmart™ special features (all models) 35

Manual ice system – RF522W and RF522A (non Ice & Water models only)

An ice storage bin which sits inside the upper top freezer bin provides storage for and gives you access to clean, clear ice cubes.

Fig.28 Upper left freezer bin, ice storage bin, ice tray,

Fig.29 Accessing your ice

lid and scoop in correct position

 

Information about your manual ice system

■■To make ice, take the ice tray and lid from on top of the ice storage bin. Remove the lid from the ice tray and fill the tray with water. Place the lid back on the ice tray and carefully position it back onto the ice storage bin.

■■Once the ice is solid, take the ice tray and lid off the ice storage bin, remove the lid from the tray and twist the ice tray at each end in opposite directions. Turn the ice tray over the ice storage bin to dislodge the cubes into the bin.

■■Fill the ice tray with clean water and repeat to fill the ice storage bin.

■■Attached to the ice storage bin is the ice scoop which provides hygienic access to ice.

■■To access ice cubes, take the ice tray and lid from the top of the ice storage bin and place onto a flat surface. Take the scoop from the front of the bin, scoop cubes into vessel and then replace the scoop, tray and lid back to the top of the bin.

■■For maximum ice storage, level the stored cubes around the bin with the ice scoop.

■■If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick together. Empty the ice storage bin periodically and wash in lukewarm water. Dry thoroughly and place back in the correct position.

Ice trays and lid (all other non Ice & Water models)

■■To make ice, remove the lid from the ice tray and fill the tray with water. Place the lid back on the ice tray and carefully position it on a flat surface in the freezer compartment.

■■To empty the ice cubes into the lid, hold the tray and lid together and twist the ends of the tray in opposite directions to dislodge.

■■Refill the ice tray with water and store in the freezer.

■■Ice cubes are best stored in a closed container or plastic bag as they readily absorb odours and tastes from other foods.

36 Cleaning and caring for your refrigerator

Exterior (all models)

Stainless exterior doors

■■It is important when cleaning the exterior door surface of your refrigerator, to only use liquid dishwashing detergent dissolved in warm water and a soft cloth.

■■Dry the door with a clean, lint free cloth.

■■The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.

Other exterior surfaces (all models)

■■Clean all other exterior surfaces with a mix of warm water and liquid dishwashing detergent, and a soft cloth.

■■If necessary, clean the magnetic door gasket and the centre door gaskets with an old toothbrush, warm water and liquid dishwashing detergent.

Water evaporator tray (all models)

■■The water evaporator tray is found above the compressor at the back of the refrigerator. The tray may require infrequent cleaning.

■■Carefully move the refrigerator out from the wall.

■■Switch off the appliance.

■■We do not recommend that you remove the evaporator tray. If cleaning is required, excess water can be soaked up from the evaporator tray using a sponge. Wipe out with warm water and liquid dishwashing detergent or disinfectant.

■■Switch on and replace the appliance.

Water dispenser pad and interface (Ice & Water models only)

■■We have incorporated a Dispenser and KEY LOCK function in your refrigerator to make cleaning easier (refer to page 28). This will help you to avoid accidental water dispensing while you clean.

■■Clean the pad and interface panel with a microfibre cloth and a mixture of warm water and liquid dishwashing detergent.

Drip tray (Ice & Water models only)

■■To clean, take the tray out of the dispenser panel and pull the two halves of the tray apart.

■■Clean in warm water with a mild detergent.

 

Dry the tray and clip back together.

■■

Reinsert the tray back into the dispenser panel.

Fig.30 Cleaning the drip tray

Cleaning and caring for your refrigerator 37

Interior (all models)

■■It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage.

■■The amount and types of food stored determines how often cleaning should be carried out in the refrigerator (ideally once every 1 to 2 weeks).

■■Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and detergent; rinse in clean water and dry before replacing.

■■Wipe over the interior surfaces with warm water and liquid dishwashing detergent. Alternatively you can use 1 tsp baking soda dissolved in 500 ml (1 qt) of warm water. Rinse with clean water.

■■To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to the water before cleaning.

■■Clean interior surfaces with warm water and liquid dishwashing detergent. Use a toothbrush for the magnetic door gasket.

■■Do not use harsh, abrasive cloths on any part of the refrigerator or freezer.

Glass shelves (all models)

■■Clean with warm water and detergent or a glass cleaner.

Bottle holder (where fitted)

■■Clean with warm water and detergent. The use of abrasive cleaners and solvents may cause damage.

Automatic ice dispenser (Ice & Water models only)

■■We do not recommend you clean the ice maker componentry, but it is important to clean the bins occasionally.

■■The storage bin should be cleaned regularly and the old ice in the bottom of the bin discarded.

■■Wash bin in lukewarm water. Dry thoroughly and replace.

■■When replacing the bin ensure that the scoop is on the right hand side or at the front of the bin (model dependent, refer to page 31).

Important!

Many commercially available cleaning products contain solvents that may attack the plastic components of your refrigerator and cause them to crack. It is important to use only warm water and a small amount of liquid dishwashing detergent on any components inside and outside your refrigerator. Avoid using anti-bacterialcleaning products on either the interior or exterior of the cabinet as they may cause rusting of metal components and cracking of plastic components.

38 Cleaning and caring for your refrigerator

Humidity Control System

Important!

When cleaning the shelf above the vegetable bins, we recommend that you do not disassemble the Humidity Control System from the shelf.

In the event that the humidity control lid (plastic lid) and humidity slides become separated from the glass shelf, follow these instructions to reassemble.

1Turn shelf upside down

2To attach humidity slides onto shelf front corners, fit bottom clips into shelf front trim. Next, slide sideways towards shelf until arm clips onto glass.

3To attach humidity control lid – with text facing you, align lid with front of shelf. Hold lid vertically and fit front end into retainer on shelf. Ensure lid fits into retainer as well as underneath humidity slides.

4At the sides of the shelf, adjust humidity slide tabs so that the plastic lid is between the shelf and the tabs.

5If clips on back of shelf are present, fasten lid with rear clips. Ensure that the cover is fully secure at front and back of shelf.

Retainer

Humidity Slides

Fig.31 Humidity Control System cleaning

Cleaning and caring for your refrigerator 39

 

To remove produce bins or upper freezer bins

■■

To remove bins, roll out the tray and then use two

 

hands when picking up a bin. Picking up a bin

 

one-handedmay cause it to crack or break.

■■Remove the bins, wash and replace back onto trays.

To remove trays

Fig.32 Tray removal

 

■■For ease of removal, empty food from tray/remove the bins from the tray first.

■■Hold the centre front of the tray handle.

■■Lift vertically to unclip from the runners and pull tray towards you to remove.

■■Push both runners back into refrigerator.

To replace trays

■■With the runners pushed back into the refrigerator, place the tray on top of the runners. Push the tray back slowly until you feel it clip back onto the runners.

Important!

■■Ensure that trays are securely clipped onto the runners before use.

■■Tray runners are pre-lubricated,and will not need to bere-lubricatedduring their life. Do not attempt to clean grease from the runners, as this will affect their ability to function. Do not immerse runners in water.

Permanently fixed bins and trays (Freezer drawer models only)

The freezer bins and trays in this model are permanently fixed. They cannot be removed from the freezer compartment. To clean simply wipe with a soft, damp cloth.

On vacation/holiday

■■Turn the ice maker to OFF on the internal control panel (refer to page 31).

■■Shut off the water supply to the refrigerator.

■■On your return, turn on the water supply to the refrigerator.

■■Dispense 10 litres (10 qt) of water and discard to ensure the water tank is refilled with fresh water.

■■Turn on the ice maker (refer to page 31).

■■Discard the first 3 harvests of ice (8 ice cubes are produced per harvest).

40 Storing food in your refrigerator

Your refrigerator helps to extend the storage times of fresh perishable foods. The cold temperature slows down the major causes of food spoilage – namely, the growth of bacteria, moulds and yeasts, and any chemical and physical reactions.

Fresh food care

The quality of food before it is placed in the refrigerator is critical to successful storage. For best results:

■■Select foods that are very fresh and of high quality.

■■Buy only the amount that you will use within the recommended storage time. If you buy extra, plan to freeze it.

■■Ensure that food is well wrapped or covered before it is stored. This will prevent food from dehydrating, deteriorating in colour or losing flavour and will help maintain freshness. It will also prevent odour transfer. Fruit and vegetables need not be wrapped provided they are stored in the vegetable bins of the refrigerator.

■■Make sure that strong smelling foods are wrapped or covered and stored away from foods such as butter, milk and cream which can be easily tainted by strong odours.

■■Refrigerate fresh, perishable foods as soon as possible after purchase. If left at room temperature for any length of time the rate of deterioration will be accelerated.

■■Avoid placing food directly in front of air outlets, as it may freeze and cold air needs to circulate to maintain safe food storage.

■■Do not open the refrigerator door unnecessarily.

■■Cool hot foods down before placing them in the refrigerator. This should be done quickly. It can be aided by placing the container of food in a bowl of ice and water; renew the ice as necessary. (Note also that hot containers may damage shelves and walls of the refrigerator).

■■Store raw and cooked food in separate containers or packaging to prevent cross contamination.

In addition:

■■Keep the refrigerator clean. Wipe the inside walls and shelves frequently (refer to Cleaning Care) and place only clean containers in the refrigerator.

■■Keep a close check on the quality of food in your refrigerator. Discard any food that shows signs of spoilage. Pay particular attention to meat, fish and poultry, as these foods are highly perishable. Use food within the recommended storage times.

Dairy foods and eggs

■■Most pre-packeddairy foods have a recommended ‘use by/best before/best by’ date stamped on them. Store them in the refrigerator and use within the recommended time.

■■Butter can become easily tainted by strong smelling foods so it is best stored in a sealed container.

■■Eggs should be stored in the refrigerator. For best results, especially when baking, remove the eggs from the refrigerator two hours before they are to be used.

Storing food in your refrigerator 41

 

Red meat

■■

Place fresh red meat on a plate and loosely cover with waxed paper,

 

plastic wrap or foil.

■■

Store cooked and raw meat on separate plates. This will prevent any

 

juices lost from the raw meat contaminating the cooked product.

■■

Delicatessen meats should be used within the recommended storage time.

 

Poultry

■■

Fresh whole birds should be rinsed inside and out with cold running

 

water. Dry and place on a plate. Cover loosely with plastic wrap or foil.

■■

Poultry pieces should also be stored this way. Whole poultry should never

 

be stuffed until just before cooking, otherwise food poisoning may result.

■■Cool and refrigerate cooked poultry quickly. Remove stuffing from

poultry and store separately.

Fish and seafood

■■Whole fish and fillets should be used on the day of purchase. Until

required, refrigerate on a plate loosely covered with plastic wrap, waxed paper or foil.

■■

If storing overnight or longer, take particular care to select very fresh

 

 

fish. Whole fish should be rinsed in cold water to remove loose scales

 

and dirt and then patted dry with paper towels. Place whole fish or

 

fillets in a sealed plastic bag.

■■

Keep shellfish chilled at all times. Use within 1 – 2 days.

 

 

Precooked foods and leftovers

■■

These should be stored in suitable covered containers so that the food

 

will not dry out.

■■

Keep for only 1 – 2 days.

■■

Reheat leftovers only once and until steaming hot.

 

Fruit and vegetable bins

■■Although most fruit and vegetables keep best at low temperatures, take care not to store the following at temperatures of less than 7°C (45°F) for long periods: Citrus fruit, tropical fruit, tomatoes, cucumbers.

■■

Undesirable changes will occur at low temperatures such as softening of

 

 

the flesh, browning, accelerated decaying and/or loss of flavour.

■■

Do not refrigerate avocados (until they are ripe), bananas, mangoes

 

 

or pepinos.

■■

If possible store fruit and vegetables separately, ie fruit in one bin and

 

 

vegetables in the other.

■■

Each fruit and vegetable bin has a humidity control slide that can be

 

 

adjusted depending on what is stored in the bins. For more information

 

on using the Humidity Control refer to page 33.

42 Storing food in your freezer

The use of temperatures of -18°C(0°F) or colder to store food means that the food can be kept for longer periods than when refrigeration temperatures are used. This is because the growth of bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely restricted at such low temperatures.

Frozen food care

For best results:

■■Choose only high quality foods that freeze well.

■■Store at -18°C(0°F) or colder. Take care to maintain this low storage temperature, eg try to avoid opening the freezer door unnecessarily. If your ice cream is soft you are running your freezer too warm.

■■Leave space at the top of containers, glass jars or plastic bags containing liquids or semi-solidfoods. These expand as they freeze. Usually 20 – 50 mm (1 – 2”) head space is recommended. Seal. Ideally, remove all the air from the package after food is frozen.

■■Packages or containers of solid foods should have the air removed from them and be sealed tightly before freezing.

■■Use the FAST FREEZE function when freezing fresh food. This helps to speed up the freezing process, giving optimum freezing results. It is recommended that the function is activated approximately 2 hours before required. For more information refer to page 26.

■■Freeze immediately or as quickly as possible. Freeze only small quantities of food at any one time. For best results we recommend that only 1 kg (2.2 lb) of food be frozen per 25 L (0.9 cu.ft) of freezer storage volume at any one time. (About 3 kg (7 lb) in small freezers and 4 kg (9 lb) in larger freezers). For faster freezing in ActiveSmart™ models, we recommend that fresh food is placed at the top of the freezer compartment close to the air vent.

■■Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.

■■Keep a constant turnover of food. Use older items of food first and do not exceed recommended storage times.

■■Use good quality freezer proof packaging to maintain food quality.

■■If food is only covered in plastic film place inside a freezer-proofplastic bag.

Recommended freezer storage times

These times should not be exceeded.

Months Type of food stored

1Bacon, casseroles, milk

2Bread, ice cream, sausages, pies – (meat and fruit), prepared shellfish, oily fish

3Non-oilyfish, shellfish, pizza, scones and muffins

4Ham, cakes, biscuits, beef and lamb chops, poultry pieces

6Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw), pork (raw)

12 Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes

■■
■■

Storing food in your freezer 43

Meat, poultry and game

■■Do not try to freeze more than 1 kg (2.2 lb) meat per 25 L (0.9 cu.ft) of

 

freezer storage volume at any one time. Meat must be frozen quickly in

 

order to maintain its texture.

■■

Do not stuff poultry before freezing.

■■Red meat can be cooked from frozen, or from the partly or completely thawed states. Remember to allow extra cooking time if cooking from frozen.

■■Always thaw poultry completely before cooking.

 

Fish

■■

Fish is best frozen commercially. If, however, you do want to freeze

 

fish at home, make sure the fish is very fresh and of high quality.

■■

Clean, scale and preferably leave whole. All fish should be wrapped

 

in two layers of packaging as depending on the type of fish, odours

 

and flavours can be readily transferred either to or from it. Seal well.

■■For best results, cook from either the frozen or partly thawed state.

Fruit

■■Choose high quality, mature, and ready to eat fruit. Preferably select

varieties recommended for freezing. Avoid unripe and over-ripefruit.

The way fruit is packed depends on how it is to be used. Fruits packed in syrup are ideal for desserts, whereas fruits packed without sugar are better used for cooking. Most fruits can be stored for 8 – 12 months.

Vegetables

■■Most vegetables freeze well, although ‘salad’ vegetables lose their crispness. Other vegetables, eg celery, onion and tomatoes, should only be used in cooked dishes as they soften on freezing.

■■Freeze only high quality, mature, ready-to-eatvegetables.

■■

Sort and discard any vegetables that are damaged.

 

■■

It is necessary to blanch most raw vegetables prior to freezing.

 

■■

Blanching involves a short cooking period during which vegetable

 

 

enzymes are destroyed. If these enzymes are not destroyed they cause

 

undesirable physical and chemical changes during freezer storage.

■■

Vegetables can be blanched in boiling water, steam or microwave oven.

 

 

If using boiling water, boil vegetables for 2 – 4 minutes and cool quickly.

■■

In general, frozen vegetables are best cooked from their frozen state.

 

 

Prepared and cooked foods

■■

Most cooked foods can be frozen but it is not recommended to freeze

 

the following:

 

Cooked egg white, custards, cream fillings and milk puddings, gelatine

 

or jelly-likedishes, mayonnaise and similar salad dressings, meringue

 

toppings. These tend to separate on thawing.

44 ActiveSmart™ user warnings and sounds

User warnings

Faults

In the unlikely event a fault occurs the icon will illuminate on the internal control panel and an alarm will sound when the fresh food compartment door is opened.

■■Please count the number of beeps made when the fresh food compartment door is opened. Please also take note of the number and sequence of temperature lights displayed on the internal control panel and contact our Customer Care Centre.

■■

To silence the fault alarm press any button on the internal control panel. The

icon will remain

 

illuminated until the fault is corrected.

 

Normal refrigerator sounds

ActiveSmart™ refrigerators, with their excellent energy ratings and cooling performance, can produce sounds somewhat different to your old refrigerator.

Normal operational sounds include:

■■Fan air flow sound. ActiveSmart™ refrigerators have fans which change speed depending on demand. During cooling periods, such as after frequent door openings, fans circulate the cold air in the refrigerator and freezer compartments producing some air flow sound. This is quite normal.

■■Cracking or popping which may occur when the defrost function is operating.

■■Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling or gurgling noise.

■■An audible hissing sound after closing the freezer door. This is due to the pressure difference between the warm air that has entered the cabinet and suddenly cooled, and the outside air pressure.

■■Gasket noises which can normally occur due over time due to a build up of dirt and/or grime. Clean gasket regularly to minimise these noises occurring.

■■Other sounds may be heard for the following reasons:

Cabinet not level

Floor uneven or weak

Bottles or jars rattling on shelves

■■If this is your first refrigerator with an ice maker, you will hear occasional sounds that may be unfamiliar. They are normal ice making sounds and are not cause for concern.

■■The following sounds are normal with the operation of an ice maker:

Motor operation (low humming).

Running water as the ice maker and/or water tank fills.

Water valve opening and closing (hissing sound).

Ice being loosened from the ice moulding tray (cracking).

Ice dropping into bin (clunking).

Troubleshooting 45

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.

Product parts and accessories can be purchased through Fisher & Paylel Customer Care or online at www.fisherpaykel.com (this service is available to selected markets only).

All models

Problem

Possible causes

What to do

 

 

 

 

 

 

Appliance does

No electricity at power outlet.

Check that the plug is correctly connected

not operate.

 

and power switched on.

 

 

 

 

Check another appliance at the same outlet.

 

 

Check house fuse.

 

 

 

Light not

Light not functioning.

The LED light cannot be serviced by the

working.

 

user. Contact your Fisher & Paykel Dealer

 

 

or Fisher & Paykel Authorised Repairer.

 

 

 

 

Refrigerator not working.

Check refrigerator is turned on at wall.

Light and display

Product in SABBATH MODE.

Press and hold

,

and

together

not working.

 

for 4 seconds.

 

 

 

Motor operates

Hot weather.

Minimise door openings to allow

 

for long periods.

Frequent door openings.

temperature to stabilise.

 

 

 

 

 

 

 

 

Large amount of food

 

 

 

 

 

recently added.

 

 

 

 

 

 

 

 

Temperature control set too low.

See Temperature control section (page 23).

 

 

 

 

Doors not sealing properly.

Check that cabinet is level and gasket

 

 

seals are clean.

 

 

 

Storage

Temperature setting not correct.

See Temperature control section (page 23).

compartments

 

 

 

 

 

Frequent door openings.

Minimise door openings to allow

 

too warm.

 

Large amount of food

temperature to stabilise.

 

 

 

 

 

 

 

 

 

 

 

recently added.

 

 

 

 

Food freezing in

Temperature setting not correct.

See Temperature control section (page 23).

the refrigerator.

 

 

 

 

 

Food placed directly in front of

Move chill sensitive foods away from the

 

 

air outlets.

centre back of the shelves.

 

Unfamiliar noises.

Cabinet not stable or level.

See Installation section (pages 7 – 11) or

 

Freezer is defrosting.

refer to Sounds (page 44).

 

 

 

 

 

 

Water in the

Condensation is formed by the

A small amount of condensation is

vegetable bins.

water produced by fruit and

beneficial for fruit and vegetable storage.

 

vegetables.

Wipe out water with a cloth.

 

 

 

 

 

 

Set humidity slide to

 

 

 

 

low humidity setting

 

 

46 Troubleshooting

All models

Problem

Possible causes

What to do

 

 

 

Exterior of

This is normal.

 

cabinet is warm.

 

 

Warm area on

This is normal.

 

central door seal

 

 

(French door

 

 

models only).

 

 

Condensation

Not unusual during periods of

Wipe dry.

on outside of

high humidity.

 

refrigerator/

 

 

freezer.

 

 

 

 

 

Condensation inside fresh food compartment.

Frequent or long door openings.

Minimise door openings.

 

 

Door gasket leaking.

Check that gasket is sitting flat and sealing

 

tightly.

 

 

Not unusual during periods of

Wipe dry.

high humidity.

 

 

 

Door handles out

With time and usage, movement

See Installation instructions – Stability

of alignment.

may occur.

instructions (pages 7 – 11).

Tray/bin does not

Packaging trapped.

Check to ensure no food or packaging is

slide in and out

 

trapped behind the tray/bin.

evenly.

 

 

Runners not extending fully.

Holding onto sides of tray/bin, extend the

 

 

 

runners fully by using a firm pull – this will

 

 

reset the runner.

Taste of odour in

Transfer of odour/taste from

Wrap or cover strong smelling foods.

ice cubes.

strong smelling foods.

 

Excessive gasket

May be due to a build up of dirt

Clean gasket and apply Armorall.

noise.

and/or grime.

 

Door not closing.

An obstruction is blocking door

Move obstruction.

 

closing.

 

 

 

 

 

Soft closing door feature failure

Soft closing door feature is not serviceable

 

(soft closing door models only).

by user.

 

 

 

 

 

Troubleshooting

 

 

 

 

 

47

Ice & Water models only

 

 

 

 

 

Problem

Possible causes

What to do

 

 

 

 

 

Automatic ice

Ice maker has not been turned

Switch on ice maker (refer to page 31).

 

maker does

on.

 

 

 

not work.

 

 

 

 

Bin is in the wrong way or there

Place bin so scoop is on the right side.

 

 

 

 

is no bin in place.

Ice bin sits directly under ice maker on

 

 

 

 

 

 

top left side of freezer.

 

 

 

 

 

 

Water supply turned off or not

Connect water supply.

 

 

connected.

 

 

 

 

 

 

 

 

Freezer compartment not

Contact Customer Care.

 

 

working.

 

 

 

 

 

 

 

 

Water pressure too low.

Check water pressure.

 

 

 

 

 

 

Water line kinked/squashed.

Check water line for kinks/squashing.

 

 

 

 

 

 

Filter clogged.

Water filter may need replacing.

 

Ice cubes have

Unsealed packages may be

Old cubes need to be discarded.

 

odour/taste.

transmitting odour/taste.

Ensure food packaging is sealed.

 

 

 

 

 

 

 

 

Interior of freezer needs cleaning.

Ice storage bin needs to be emptied and

 

 

washed.

 

 

 

Clean refrigerator (refer to page 36).

 

 

 

 

 

 

Poor taste from incoming water.

Filter may need changing.

 

 

 

A new filter may need to be installed.

 

 

 

Force 2 – 3 ice tray flips (refer to page 31).

Slow ice cube

Door may have been left ajar.

Close door.

 

freezing.

 

 

 

 

Freezer compartment too warm.

Turn temperature to a colder setting

 

 

 

 

 

(refer to page 23).

 

 

 

 

 

 

Warm spot on

You may feel a warm spot at times

central door seal.

on the central seal between the

(French door

two refrigerator doors.

models only)

 

 

 

This is perfectly normal and is part of the normal refrigerator operation.

Wet ice/

ice clumping.

Low water pressure.

Check water pressure.

 

 

Filter blocked.

Replace filter (refer to pages 29 – 30).

 

 

Long freezer door openings.

Gently tap ice with scoop to unstick or,

High ambient temperature.

if large clumps occur, empty ice bin and

make new ice.

Ice bin left out of freezer

 

compartment for a length

 

of time.

 

Ice will stick together over time.

 

 

 

48 Troubleshooting

Ice & Water models only

Problem

Possible causes

What to do

Water has poor

Refrigerator not used for an

Dispense 10 L (10 qt) of water so fresh

taste/odour.

extended period.

water supply is replenished.

 

 

 

Water dispenser

Water supply turned off or not

Turn water on.

does not work.

connected.

Press dispenser for 2 minutes to remove

 

 

 

 

trapped air from water line and to fill

 

 

the water system.

 

 

 

 

Supply line may be blocked.

Check supply for kinks or leaks.

 

On first installation there may be

To remove air, run 3 litres (3 qt) of water

 

air in water system.

through the dispenser.

 

 

 

 

Filter may be blocked and need

Replace filter (see back of this booklet

 

replacing.

for Customer Care contact details).

 

 

 

 

DISPENSER LOCK activated.

Press and hold the button for

 

4 seconds.

 

 

 

 

 

 

Water frozen in tank.

Increase temperature to a warmer

 

 

setting in fresh food compartment

 

 

and freezer.

Water in first glass

Water dispenser not used for

Discard first glass of water dispensed.

is warm.

extended period.

 

 

 

 

 

Tank capacity used recently.

Allow water time to cool.

Filter warning light

Filter needs replacing.

Replace filter as soon as possible (refer

is flashing.

 

to pages 29 – 30).

Drips overflow

Air trapped in tank.

Flush 3 L (3 qt) water through dispenser,

drip-shelf.

 

stopping intermittently.

 

 

 

 

New filter installed.

Flush 10 L (10 qt) water through filter

 

 

and then 3 L (3 qt) through dispenser.

Water flow rate has

Filter cartridge is restricted.

Replace filter as soon as possible (see

slowed down.

 

pages 29 – 30).

Ice buildup

Freezer door not closing tightly.

Arrange items in freezer so door can

inside freezer

 

close tightly.

compartment.

 

Check and clean door gasket seal.

 

 

Ice maker makes

Normal ice maker operation.

Refer to refrigerator sounds (refer to

unfamiliar sounds

 

page 44).

or seems too loud.

 

 

Ice boost function

Ambient temperature very warm.

Minimise door openings.

not increasing rate

Refrigerator is in high usage.

 

of ice production.

 

 

 

 

 

 

Manufacturer’s Warranty 49

You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this Product covering parts and labour for servicing within the country of purchase.

Fisher & Paykel undertakes to:

Repair or, at its option, replace without cost to the owner either for material or labour any part of the Product, the serial number of which appears on the Product, which is found to be defective within TWO YEARS of the date of purchase.

Note

This Warranty is an extra benefit and does not affect your legal rights.

This warranty DOES NOT cover

AService calls to which are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a Product fault. For example:

1.Correcting the installation of the Product.

2.Instructing you how to use the Product.

3.Replacing house fuses or correct house wiring or plumbing.

4.Correcting fault(s) caused by the user.

5.Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration noises or user warning beeps.

6.Correcting damage caused by pests, eg rats, cockroaches, etc.

7.Replacement light bulbs.

BDefects caused by factors other than:

1.Normal domestic use or

2.Use in accordance with the Product’s User Guide.

CDefects to the Product caused by accident, neglect, misuse or Act of God.

DThe cost of repairs carried out by non-authorisedrepairers or the cost of correcting such unauthorised repairs.

ENormal recommended maintenance as set out in the Product’s User Guide.

FRepairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel Authorised Repairer or the selling dealer.

GPick-upand delivery.

HTransportation or travelling costs involved in the repair when the Product is installed outside the Fisher & Paykel Authorised Repairer’s normal service area.

IFilter replacement except in the case of faulty parts or materials within the filter cartridge.

JDamage (including water damage) caused by faulty installation or plumbing.

This Product has been designed for use in a normal domestic (residential) environment. This Product is not designed for commercial use (whatsoever). Any commercial use by a Customer will affect this Product’s Warranty.

50 Manufacturer’s Warranty

Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel Authorised Repairer (refer to the ‘Customer care’ section at the back of this book). Such service shall be provided during normal business hours. This Warranty certificate should be shown when making any claim.

For Australian Customers

This Warranty is an extra benefit and does not affect your legal rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please keep this User Guide in a safe place.

Customer Care 51

Before you call for service or assistance…

Check the things you can do yourself.

Refer to your User Guide and check:

1Your appliance is correctly installed.

2You are familiar with its normal operation.

3You have read the problem solving at the back of the book.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our website listed on the back cover.

In New Zealand if you need assistance…*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre.

Toll Free: 0800 FP CARE or 0800 372 273Fax: (09) 273 0656

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163

If you need service…*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance…*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants. Toll Free: 1300 650 590

Fax: (07) 3826 9298

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163

If you need service…*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.

In United Kingdom if you need assistance…*

Phone: (0845) 066 2200Fax: (0845) 331 2360

Website: www.fisherpaykel.com

Postal Address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 0BD

52 Customer Care

In Ireland if you need assistance…*

Phone: 1800 625 174 or01-8077960Fax: 1800 635 012

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances, Unit D2, North Dublin Corporate Park, Swords, Co. Dublin

In Singapore if you need assistance...*

Please call our Fisher & Paykel Service line. Phone: 6741 0777

Fax: 6547 0123

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances PTE Ltd, 150 Ubi Avenue 4, Sunlight Building##03-01A,Singapore 408825

For the rest of the world…*

Call your Fisher & Paykel retailer/dealer from whom you purchased the product. They are trained to provide information on your appliance. If we can be of any further help, please contact us on: Phone: +64 9 273 0660

Fax: +64 9 273 0580

Website: www.fisherpaykel.com

Postal address: Fisher & Paykel Appliances Ltd, PO Box 58732, Botany, Manukau 2163, Auckland, New Zealand

*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

Product details

Fisher & Paykel Appliances

Model

 

Serial no.

 

Date of purchase

 

Purchaser

 

Dealer

 

Suburb

 

Town

 

Country

 

European directive 2002/96/EC on 53

Waste Electrical and Electronic Equipment (WEEE)

GB This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

The symbol on the product, or on the documents accompanying the product, indicates that this appliance may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal.

For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

54

www.fisherpaykel.com

Copyright © Fisher & Paykel 2013. All rights reserved.

The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available.

NZ AU GB IE EU AE HK SG

F&P PN - 838360 B

08.2013