Euro-pro EP187H User Manual

RETRACTOR™ TOTAL SYSTEM VAC

OWNER’S MANUAL

Model EP187H

120V., 60Hz., 7.1 Amps

USA: EURO-PRO Operating LLC Canada: EURO-PRO Operating LLC

94 Main Mill Street, Door 16 4400 Bois Franc
Plattsburgh, NY 12901 St. Laurent, QC H4S 1A7

Tel.: [phone]

Model EP187H

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, return the complete appliance and accessories, freight prepaid to:

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will
repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of return
shipping and handling must be included. *
Non-durable parts including, without limitation, HEPA Dust Cup Filters, filters, brushes and electrical
parts which normally require replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of
the unit at our option. This warranty does not cover normal wear of parts and does not apply to any
unit that has been tampered with or used for commercial purposes. This limited warranty does not
cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or
mishandling in transit. This warranty does not cover damage or defects caused by or resulting from
damages from shipping or repairs, service or alterations to the product or any of its parts, which have
been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of

purchase date and to attach tag to item before packing with your name, complete address and
phone number with a note giving purchase information, model number and what you believe is
the problem with item. We recommend you insure the package (as damage in shipping is not
covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constantly striving to improve our products, therefore the specifications
contained herein are subject to change without notice.

EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, N.Y. 12901

.

yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Please fill out and mail the product registration card within ten (10) days of purchase. The registration
will enable us to contact you in the unlikely event of a product safety notification. By returning this
card you acknowledge to have read and understood the instructions for use, and warnings set forth in
the accompanying instructions.

RETURN TO:
EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, N.Y. 12901

Model EP187H

________________________________________________________________________

Appliance model
________________________________________________________________________________
Date purchased Name of store
________________________________________________________________________________
Owner’s name
________________________________________________________________________________
Address City State Zip Code

Printed in China

OWNERSHIP REGISTRATION CARD

9

ORDERING REPLACEMENT DUST CUP FILTERS

TO ORDER REPLACEMENT FILTERS or FOR

TECHNICAL SUPPORT

for Model EP187H

Call: 1 [phone]

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Please Note: After each Use - Always remove the Filter Debris Screen from the

HEPA Dust Cup Filter, then vigorously “TapClean” HEPA Filter until no more dust
can be removed. Filter should be rinsed and completely dried at least once a month
or when suction appears reduced.
To wash your HEPA Dust Cup Filter, hold filter cartridge by frame flange and rinse
under a tap until all observable dirt has been removed. Some discoloration of the
HEPA filter material may occur, this is normal and will not affect the filter's
performance. When finished, shake off excess water. Do NOT wash in dishwasher.
It is important that when you wash the HEPA dust cup filter, you allow it to dry

COMPLETELY before using again. We recommend 24 hours to air dry. DO NOT
DRY IN DRYER.

IMPORTANT SAFETY INSTRUCTIONS

When using your RETRACTORTMTOTAL SYSTEM VAC, basic safety
precautions should always be observed, including the following:

1. Read all instructions before using your
hand vacuum.

2. Use the system only for its intended use.

3. To protect against a risk of electric shock,
do not immerse any part of the system in
water or other liquids.

4. Never yank cord to disconnect from outlet;
instead, grasp plug and pull to disconnect.
Always hold the power cord when rewind.
Do NOT allow the power cord to whip when
rewinding.

5. Do not allow cord to touch hot surfaces.

6. Do not run appliance over cord.

7. Do not operate the system with a damaged
cord or plug, or if the appliance or any other
part of the system has been dropped or
damaged. To avoid the risk of electric
shock, do not disassemble or attempt to
repair the hand vacuum. Return the
system to EURO-PRO Operating LLC (see
warranty) for examination and repair.
Incorrect re-assembly or repair can cause a
risk of electrical shock or injury to persons
when the hand vacuum is used.

8. Close supervision is necessary for any
appliance being used by or near children.
Do not leave the system unattended while
connected.

9. Keep hair, loose clothing, fingers and all
parts of body away from opening and
moving parts.

10. Do not use to pick up flammable or
combustible liquids such as gasoline or use
in areas where they may be present.

11. Do not pick up anything that is burning or
smoking such as cigarettes, matches or hot
ashes.

12. Use extra care when cleaning on stairs.

13. Do not use the hand vacuum without the
dust cup filter in place.

14. This appliance is intended only for
household use. Follow all user instructions
in this manual.

To reduce the risk of fire, electric shock, or
injury:

• Do not leave the hand vacuum plugged in
when unattended. Unplug the electrical
cord when not in use and before servicing.

• Do not allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.

• Use only as described in this manual. Use
only manufacturer’s recommended
accessories.

• Do not pull cord, use cord as a handle,
close a door on cord, or pull cord around
sharp edges or corners. Keep cord away
from heated surfaces.

•Use only extension cords UL-rated or cUL
at 15 amperes. extension cords rated for
less amperage may overheat. Care should
be taken to arrange the cord so that the cord
cannot be pulled or tripped over.

• Turn off all controls as applicable before
unplugging from electrical outlet.

• Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.

• Do not handle plug or hand vacuum with
wet hands or operate without shoes.

• Do not put any objects into openings. Do
not use with any opening blocked. Keep free
of dust, lint, hair and anything else that may
reduce air flow.

• Store your appliance indoors in a cool, dry
area.

• Keep your work area well lit.

• Do not immerse the hand vacuum into
water or other liquids.

• Keep end of hose, wands and other
openings away from your face and body.

• Use only on dry surfaces.

• Using improper voltage may result in
damage to the motor and possible injury to
the user. Correct voltage is listed on rating
label.

SAVE THESE INSTRUCTIONS

For Household Use Only

WARNING: To reduce the risk of electric shock, this appliance has a polarized

plug (one blade is wider than the other). This plug will fit in a polarized outlet
only one way. If the plug does not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician to install the proper outlet. Do
not modify the plug in any way.

8 Rev. 01/05B

1

GETTING TO KNOW YOUR RETRACTORTMTOTAL

SYSTEM VAC

TROUBLE SHOOTING GUIDE

PROBLEM POSSIBLE REASON POSSIBLE SOLUTION

1. Dust Cup Release Button

2. On/Off Switch

3. Dust Cup (Container)

4. Suction Hole

5. Cord Retractor Button

6. Handle

7. Crevice Tool

8. Dusting Brush

9. Air Driven Turbo Brush

10. Flexible Hose

11. Extension Tubes (x3)

12. Floor Brush

16

14

13. Shoulder Strap

14. Debris Screen

15. HEPA Filter

16. Frame Flange

17. Self-cleaning Duster

18. Duster Head

19. On/Off Switch

20. Battery Door

21. Air Intake Tube For Duster

22. AAA Batteries (x2)

(packaged separately)

23. Storage Bag (not shown)

15

HAND VACUUM
WILL NOT
OPERATE

HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK

TURBO BRUSH
DOES NOT
ROTATE OR
ROTATES
SLOWLY

DUST ESCAPING
FROM HAND
VACUUM

HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP

1. Power cord not firmly plugged
into outlet.

2. No power in wall outlet.

3. Needs servicing.

4. Thermostat has tripped.

1. Dust cup container is full.

2. Unit clogged.

3. HEPA dust cup filter and
debris screen need cleaning
or replacing.

4. Hose / Extension Wand
clogged

1. Rotating brush or elbow
obstructed.

2. Belt broken.

3. Hose obstructed.

4. HEPA dust cup filter and
debris screen need cleaning.

1. Dust cup container is full.

2. HEPA dust cup filter is not
installed correctly.

3. There is a puncture/hole in
HEPA dust cup filter.

1. Hose clogged.

2. Dust cup container is full.

1. Plug unit in firmly.

2. Check fuse or breaker.
Replace fuse/reset breaker.

3. Call 1 [phone].

4. Turn the unit off and unplug
from outlet. Allow unit to cool
down, and then restart.

1. Empty dust cup container.

2. Turn unit off and unplug from
wall outlet. Remove hepa dust
cup filter and check for object(s)
in air duct and remove.

3. Clean or replace HEPA dust cup
filter and debris screen.

4. Turn unit off and unplug from
wall outlet. Check for objects in
hose / wand extension.

1. Clear obstructions.

2. Call 1-800-798-7398.

3. Clear obstruction.

4. Clean HEPA dust cup filter and
debris screen.

1. Empty dust cup container.

2. Review HEPA dust cup filter
instructions.

3. Replace HEPA dust cup filter.

1. Remove hose and/or
accessories. Remove
obstruction from hose.

2. Empty and clean dust cup
container.

Technical Specifications

Voltage: 120V., 60Hz.
Power: 7.1 Amps

Note: Illustrations may differ from actual product

2 7

OPERATING INSTRUCTIONS OPERATING INSTRUCTIONS

5. Rinse the debris screen under the
faucet until clean. Allow to air dry or
dry with a clean dish towel. Do NOT
wash in dishwasher.

6. Hold the filter from the frame and
vigorously
“TapClean” the

Fig. 16

HEPA Dust Cup
Filter on a hard
surface until no more
dust is observed
falling out from
between the pleats of
the filter. (Fig. 16) Ensure that you do
not damage the pleated filter material
during cleaning. Also note that
discoloration occurs during use. This is
normal and does NOT affect the filter’s
performance.

7. To replace the HEPA filter, grasp the
HEPA filter in one hand and the
HEPA filter frame flange in the other
and pull apart. Fit the new HEPA filter
into the frame flange.

8. Reassemble the debris screen to the
HEPA filter cartridge and replace into
dust cup (container). Ensure that the
filter assembly is completely seated
inside the dust cup (container).

9. Attach the dust cup (container) to the
hand vacuum.

Important: Do NOT use the HEPA filter

cartridge without the debris screen in
place.

Warning: It is very important to ensure

that the fine dust which adheres to the
filter media is completely removed. This
fine dust powder is left on the filter will
severely reduce the suction performance
of your vacuum. TapClean every time the
dust cup is emptied.

PLEASE NOTE

: The white pleated
filter material in the HEPA Dust Cup
Filter will discolor over time -This is
NORMAL and will NOT affect the
performance of the filter. If the HEPA
Dust Cup Filter
is properly
"TapCleaned”
after each use
and suction
does not return
to 100%, then
we suggest that
the HEPA filter
be “TapCleaned”
vigorously until no

Warning: Allow 24

hours for drying before
replacing in unit.

Fig. A

Wash once a
month or when
suction
appears
reduced.

Warning: Always unplug from

electrical outlet before opening the
dust cup (container).

Note: HEPA dust cup filter must be

used when operating the hand
vacuum.

How To Operate Your Hand Vac

1. To open the dust cup (container),
push dust cup release button and pull
out the dust cup. Verify that the HEPA
dust cup filter with the debris screen
is inside, then re-attach the dust cup
(container) to the hand vacuum.
(Fig. 1)

more dust can be removed, then
rinsed under the faucet and allowed to
dry for 24 hours before refitting into

Fig. 1

the vacuum. (Fig. A) Wash once a
month or when suction appears
reduced.

CAUTION: The suction hole must be

open, free of any obstructions at all
times. Otherwise, the motor will overheat
and could become damaged.

IMPORTANT: This unit is equipped

with a motor protective thermostat. If
for some reason the vacuum cleaner
should overheat, the thermostat will
automatically turn the unit off. Should
this occur:

2. To use the hand
vacuum with the
shoulder strap,
attach it to the unit
as shown in Fig. 2.

Fig. 2

3. To attach the crevice tool,
turbo brush, dusting brush
accessory to the hand vacuum,
push attachment into the suction
hole. (Fig. 3)

• Push the On/Off button once.

• Disconnect the plug from the
power source.

• Check the source of overheating
problem. (i.e. clogged hose or
filter)

• If clogged hose or filter is found,
unclog the hose and replace the
filters.

• Wait at least 45 minutes before
attempting to reuse the vacuum.

4. To use the flexible hose, push the
smaller end of the hose into the
suction hole, then attach the
desired accessory to the other end
of the flexible hose. (Fig. 4)

Fig. 3

• After unit has cooled down for
45 minutes, plug in the cleaner
and push the On/Off button. The
vacuum should start again.

• If the vacuum still does not start,
contact customer service at
1 [phone].

6 3

Fig. 4

How To Operate Your Hand
Vacuum

1. Hold the hand vacuum firmly in your
hand by the handle.

2. Push the On/Off switch to “On” position.

3. Start vacuuming.

Caution: The hand vacuum is a very

powerful unit. Make sure that you hold
it firmly, otherwise it can slip out of your
hand and cause injury.

Using the Unit With Air Driven
Turbo Brush and Hose

1. Attach one end of the hose to the
hand vacuum.

2. Attach the air driven turbo brush to the
other end of the hose.

3. Attach the shoulder strap to the
vacuum and hang it from your shoulder.

4. You can now proceed to vacuum with
your air driven turbo brush.

NOTE: The air driven turbo brush can also
be attached directly onto the unit, or the
extension tubes. To ensure peak
performance from the air driven turbo
brush:

1. Empty the dust cup frequently.

2. “TapClean” the HEPA dust cup filter
every time dust cup is emptied.

3. Ensure that the rotating brush is kept
free of hair and string which may
accumulate and decrease brush
performance.

4. Keep air driven turbo brush turbine
free of dirt and foreign matter.

Cleaning Air Driven Turbo Brush

Locking

Latch

Fig. 5

From time to time, the turbine of your turbo
brush will require cleaning. To do this:

1. Remove the turbo brush from the hose

or unit.

2. Turn turbo brush over and open the

hinged cover to access the turbine
wheel. (Fig. 5)

3. There may be some dust, lint, hair, etc

on the turbine wheel. Remove as much
of this as possible.

4. You may also use the unit’s hose to

remove any additional debris from the
turbine.

Tilt

Upwards

Turbine

Wheel

OPERATING INSTRUCTIONS OPERATING INSTRUCTIONS

Using Floor Attachment

1. To attach the extension tubes
together, slide the narrow end of one
of the extension tubes into the wide
end of another extension tube. Do the
same with the other extension tube to
form a long extension tube.

2. Slide the narrow end of the long
extension tube inside the floor
attachment.

3. Slide the wide end of the assembled
extension tube into the hose which is
attached to the vacuum.

4. Attach the shoulder strap to the
vacuum unit and hang it from your
shoulder.

5. You can now proceed to vacuum your
carpet or hard floor.

Please Note

: To vacuum wooden floors,
press Floor-to-Carpet Lever down, to
lower the bristles down. (Fig. 6)
To vacuum carpets, press Floor-to­Carpet Lever up, to raise the bristles up.
Very flat carpets can sometimes be
vacuumed with the bristles down.

Adjustable height can be obtained

Note:

by using 1,2 or all extension tubes.

Floor-to-Carpet

Fig. 6

Lever

Using The Unit with Duster

The duster is powered by 2 AAA
batteries (packaged separately).
Before using your duster for the first time,
insert batteries as per illustration on
battery door. (Fig. 7) When replacing
batteries, ALWAYS use AAA batteries.
Battery life is dependant on usage.

To Insert or Change Batteries

1. To open the battery door pull

button upwards and lift door.
(Fig. 7)

2. Insert batteries making sure the ‘+’

and ‘-’ ends are in the correct
position. (Fig. 8)

3. To remove the batteries, open the

battery door and slide the batteries
out by tipping duster downward.
(Fig. 7)

Fig. 7

+

-

Fig. 8

To Operate Duster

The duster is designed to suction up
dust as it is rotating, making dusting a
cleaner chore.

1. To attach the duster to the hose,
slide the duster intake tube onto the
hose. Attach the other end of the
hose into the suction hole of the
hand vacuum. (Fig 9)

Fig. 9

2. If you need a longer reach, the
duster can also be attached to the
extensions tubes, 1, 2 or 3, or
directly onto the unit depending on
the length that you need.

3. When using the duster, make sure
duster head is pointing downwards
and the vent holes are aligned with
duster before using on furniture or
other flat surfaces, as in Fig 10.

Vent

Holes

Fig. 10

4. Depress on/off power switch located
on duster handle. Releasing power
switch will stop motor.

5. For constant turning motion of duster
push the on/off switch on the duster
forward, switch will lock into the “On”
position.

6. To turn off constant motion, slide
switch back to “Off” position.

Note: Do Not exert pressure on duster,

this causes the motor to stop. A light
dusting motion is all that is needed.

Please Note: Occasionally the duster will
require cleaning. To do this:

1. Remove duster from housing.
(Fig. 11)

2. Insert crevice tool into the unit.
Vacuum duster and intake tube to
remove excess dust.

Fig. 11

Pull out

Using The Retractor™ Cord Feature

1. Locate the cord Retractor™ button on
the unit. (Fig. 12)

Cord
Retractor™
Button

Fig. 12

2. When cord is extended, push cord
Retractor™ button down.

3. Release button to stop cord action.

WARNING: Do not allow cord to whip
as it retracts, this could cause injury.

Cleaning & Changing the HEPA
Dust Cup Filter

Warning: Always unplug the unit

from electrical outlet before opening
the dust cup (container).

IMPORTANT: Do NOT use the HEPA

dust cup filter without the debris screen in
place.

WARNING: After each Use - Always

remove the Filter Debris Screen from the
HEPA Dust Cup Filter, then vigorously
“TapClean” HEPA Filter until no more
dust can be removed.

IMPORTANT, Please Note : The

“TapClean” Rinseable HEPA Dust Cup
Filter & Debris Screen will stop most of
the tiniest dust particles re-entering the
air you breathe. In fact it stops 99.97% of
all particles as small as 0.3 microns ­many times smaller than a human hair!!!
Because of this incredible filtration
performance, the HEPA Dust Cup Filter
will quickly accumulate, inside the white
filter folds, many fine dust particles that
are difficult to see but which will
eventually block or reduce your suction
power - if not cleaned properly. Clean the
HEPA Filter and Debris Screen after
each use as described in this section.

1. To open the Dust Cup (container),
push button and detach the Dust Cup
(container ). (Fig. 13)

2. Pull out the HEPA Dust Cup Filter.
(Fig. 14)

Fig. 14

Fig. 13

3. Empty the dust from the dust cup
(container).

4. Separate the debris screen from the
HEPA filter cartridge by grasping the
debris screen with one hand and the
filter frame with the other and pull
apart. (Fig. 15)

Fig. 15

Debris

Screen

HEPA

Filter

Frame Flange

4

5