Canister Vacuum
OWNER’S MANUAL
Models CV520HB/HR/HY
120V., 60Hz., 10 Amps
EURO-PRO Operating LLC
94 Main Mill Street, Door 16
Plattsburgh, NY 12901
Tel.: 1 (800) 798-7398
Models
CV520HB/HR/HY
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase. This warranty
applies only to normal domestic household use.
Should your appliance fail to operate properly while in use under normal household conditions
within the one (1) year warranty period, return the complete appliance and accessories, freight
prepaid to EURO-PRO Operating LLC at the address given below.
In US: EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, N.Y. 12901
In Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7
If the appliance is found by EURO-PRO Operating LLC to be defective in material or
workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of
purchase date and $ 15.95 to cover the cost of return shipping and handling must be included. *
Non-durable parts including, without limitation, filters, dust bags and electrical parts which normally
require replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement
of the unit at our option. This warranty does not cover normal wear of parts and does not apply to
any unit that has been tampered with or used for commercial purposes. This limited warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty
packaging or mishandling in transit. This warranty does not cover damage or defects caused by or
resulting from damages from shipping or repairs, service or alterations to the product or any of its
parts, which have been performed by a repair person not authorized by EURO-PRO Operating
LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package “ATTENTION
CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Please fill out and mail the product registration card within ten (10) days of purchase. The
registration will enable us to contact you in the unlikely event of a product safety notification. By
returning this card you acknowledge to have read and understood the instructions for use, and
warnings set forth in the accompanying instructions.
RETURN TO EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, NY 12901
OWNERSHIP REGISTRATION CARD
IMPORTANT SAFETY INSTRUCTIONS
When using your Canister Vacuum, basic safety precautions should always be
observed, including the following:
WARNING: To reduce the risk of fire,
electrical shock, or injury:
1. Do not leave vacuum cleaner unattended
when it is plugged in. Unplug from
outlet when not in use.
2. To reduce the risk of electric shock – do
not use outdoors or on wet surfaces. Do
not handle plug or vacuum cleaner with
wet hands.
3. Do not allow children to use as a toy.
Close attention is necessary when used
by or near children.
4. Use only as described in this manual. Use
only manufacturer’s recommended
attachments.
5. Do not use with damaged cord or plug.
Do not use vacuum cleaner if it has been
dropped, damaged, left outdoors, or
dropped into water. Return appliance to
EURO-PRO Operating LLC for
examination, repair or adjustment.
6. Do not pull or carry by cord. Do not use
cord as a handle, close a door on cord,
or pull cord around sharp edges or
corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
8. Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
9. Do not pick up hot coals, cigarette butts,
matches or any hot, smoking, or burning
objects.
10. Do not pick up hard or sharp objects such
as glass, nails, screws, coins, etc.
11. Do not use without paper bag or filters in
place.
12. Turn off all controls before plugging or
unplugging vacuum cleaner.
13. Use extra care when vacuuming on
stairs.
14. Do not pick up flammable or
combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
15. Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
16. Do not use in an enclosed space filled
with vapors given off by oil based
paints, paint thinner, moth proofing
substances, flammable dust, or other
explosive or toxic vapors.
17. Always unplug this appliance before
connecting or disconnecting vacuum
hose. Always hold the plug when
rewinding the power cord. Do not allow
plug to whip when rewinding.
18. Use only on dry, indoor surfaces.
19. Do not use for any purpose other than
described in this user’s guide.
20. Use only extension cords UL or cULrated at 15 amperes. Extension cords
rated for less amperage may overheat.
Care should be taken to arrange the
cord so that the cord cannot be pulled
or tripped over.
21. Do not put any objects into openings.
Do not use with any opening blocked.
Keep free of dust, lint, hair and
anything else that may reduce air flow.
22. Store your appliance indoors in a cool,
dry area.
23. Keep your work area well lit.
24. Do not immerse the vacuum into water
or other liquids.
25. Keep end of hose, wands and other
openings away from your face and
body.
SAVE THESE INSTRUCTIONS
For Household Use Only
Models CV520HB/HR/HY
______________________________________________________________________
Appliance model
______________________________________________________________________________
Date purchased Name of store
______________________________________________________________________________
Owner’s name
______________________________________________________________________________
Address City State Zip Code
Printed in China
8 1
WARNING: To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does not fit
fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install the proper outlet. Do not modify the
plug in any way.
Rev. 03/05
GETTING TO KNOW YOUR CANISTER VACUUM TROUBLE SHOOTING GUIDE
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
1. Check for blockage - remove it.
2. If dust bag is full, replace dust
bag or look for blockages in
system or vacuum.
3. Insert hose clamp into hose inlet
until "snap" locks for proper
assembly.
1. Pull cord out, straighten and
rewind again.
2. Holding the plug, press the
rewind button and try to rewind
again.
Motor runs but no
suction
Cord does not
rewind
1. Hose, wand or inlet is
blocked.
2. Check bag full indicator.
3. Hose clamp not assembled to
hose inlet properly.
1. Cord twisted.
2. Cord pulled out too far beyond "RED" mark.
1. On/Off Button
2. Handle
3. Cord Rewind Button
4. Full Bag Indicator
5. Cover
6. Cover Locking Tab
7. Air Intake Duct
Technical Specifications
Voltage: 120V., 60Hz.
Power: 10 Amps
Illustrations may differ from actual product.
8. Easy Glide Rear Wheel
9. Extension Tubes (x2)
10. Carpet / Floor Brush
11. Dust Bags (x2)
12. Flexible Hose
13. Manual Suction Control
Cleaner won't run
1. Not firmly plugged in.
2. Blown fuse/tripped breaker.
3. Motor thermostat may have
tripped.
1. Plug unit in firmly.
2. Replace fuse/reset breaker.
3. Allow unit to cool down before
trying to switch "ON" again.
ORDERING REPLACEMENT FILTERS & BAGS
TO ORDER REPLACEMENT FILTERS & BAGS
OR FOR TECHNICAL SUPPORT
FOR MODEL CV520HB/HR/HY
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
IMPORTANT: DO NOT ATTEMPT TO WASH or REUSE DUST BAGS.
Always replace with new dust bag to keep your unit in maximum working
condition.
The Pre-Motor and Post-Motor Filter are washable. It should however be
replaced every Three (3) to six (6) months, depending on usage, to ensure
peak performance of your vacuum. Make sure that the Pre-Motor and
Post-Motor Filters are completely
back in the vacuum.
Call: 1 (800) 798-7398
Please Note:
air-dried for 24 hours before inserting
2
7
OPERATING INSTRUCTIONS
PRECAUTIONARY MEASURES
Replacing the Filters
Warning: To reduce the risk of electric
shock, the power cord must be
disconnected before changing the bag or
performing maintenance/ troubleshooting.
Changing & Cleaning the
Pre-Motor Filter
Your vacuum is equipped with a filtration
system to reduce dust and pollen in your
home as you clean. The pre-motor filter
is located inside the vacuum cleaner
body behind the dust bag. Check when
changing the dust bag and replace when
dirty.
This is a rinse-able filter but should be
replaced every three (3) to six (6)
months, depending on usage. Never
operate the vacuum without ALL the
filters in place
1. Push the Power On/Off button to the
"Off" position and disconnect the
power cord from the wall outlet.
2. To remove, open the dust bag
compartment cover and remove the
pre-motor filter out of the vacuum.
3. Rinse in lukewarm water and let it air
dry completely for 24 hours. Do not
use a washing machine to rinse the
filter. Do not use a hair dryer to dry it.
Air dry only. When the pre-motor
filter is completely dry, insert the filter
into the vacuum. (Fig. 11)
Fig. 11
Changing & Cleaning the Post
Motor Filter
The post motor filter should be replaced
every three (3) to six (6) months
depending on usage. Never operate the
vacuum without ALL the filters in place.
1. Push the Power On/Off button to the
"Off" position and disconnect the
power cord from the wall outlet.
2. The post motor filter is located at the
rear of the unit.
3. Push down on the tab of the post
motor filter assembly and pull the
assembly out. (Fig. 12)
4. Remove the post-motor from the
filter assembly. (Fig. 13)
5. Rinse in lukewarm water and let it air
dry completely for 24 hours. Do not
use a washing machine to rinse the
filter. Do not use a hair dryer to dry it.
Air dry only. When the post-motor
filter is completely dry, insert it in the
filter into the vacuum.
Fig. 12 Fig. 13
Motor Thermostat
Important
motor protective thermostat. If for some
reason the vacuum cleaner should
overheat, the thermostat will
automatically turn the unit off. Should
this occur:
• Push the On/Off button once.
• Disconnect the plug from the power
• Check the source of overheating
• If clogged hose or filter is found,
• Wait at least 45 minutes before
• After unit has cooled down for 45
• If the vacuum still does not start,
: This unit is equipped with a
source.
problem. (i.e. clogged hose or
filter)
unclog the hose and replace the
filters.
attempting to reuse the vacuum.
minutes, plug in the cleaner and
push the On/Off button. The vacuum
should start again.
contact customer service at
1 (800) 798-7398.
Important: If the suction opening of the unit, the hose or the extension tubes
are BLOCKED
substance before you start the unit again.
1. Do not operate the vacuum
cleaner too close to heaters or
radiators.
2. Before inserting the power plug
into the wall outlet, make sure that
your hands are dry.
3. Before you start vacuuming,
make sure to remove large or
sharp objects that might
damage the vacuum.
, switch off the vacuum cleaner and remove the blocking
4. When pulling out the power plug
from the wall outlet, pull the plug
not the power cord.
5. Do not pick up anything that is
burning or smoking such as
cigarettes, matches or hot ashes.
6. Do not use without all filters and
dust bag in place.
Note: This vacuum cleaner is equipped
with a plug and power cord that retract
automatically. If the cord or plug gets
damaged, it must be replaced by a
qualified technician.
Warning: Hold the plug when
rewinding the cord. Do not allow
the cord to whip
when rewinding.
6 3
OPERATING INSTRUCTIONS OPERATING INSTRUCTIONS
Assembling Your Vacuum Cleaner
Note: Always remove the power plug
from the wall outlet before assembling or
removing accessories.
Attaching the Flexible Hose into
the Vacuum
• To connect the flexible hose into the
air intake duct, align the arrow on the
hose with the arrow on the unit and
push in and turn 180° clockwise to
lock the hose in place. (Fig 1)
• To remove, reverse process.
Fig. 1
Fitting the Curved Wand to the
Extension Tubes
• Push the extension tube into the
curved wand / hose extension, as
shown in the illustration below.
Make sure that the extension tube
is secure. (Fig. 2) Attach the
second extension tube to the first.
Fig. 2
Fitting the Carpet to Floor Brush
to the Extension Tubes
• Push the extension tube
into the carpet / floor
brush as show in Fig. 3.
Fig. 3
Carpet to Floor Brush
• The carpet to floor brush is equipped
with an easy toggle switch to convert
from carpet to bare floor.
• To set for carpet push down the
toggle with the carpet symbol. (Fig. 4)
• To set for bare floors, push down the
toggle with the floor symbol.
Floor setting
Carpet setting
Fig. 4
Carpet Symbol
Floor Symbol
Note: When one switch is up the other
will be down.
Power Cord
Your vacuum cleaner includes a power
cord which is automatically retractable.
To extend your power cord, pull from the
rear and extend to desired length up to
the yellow mark on the power cord. When
cleaning is finished, first turn the unit off
and disconnect from the electrical outlet.
Then press on the cord rewind button to
retract the power cord. If the cord does
not fully retract, pull it out again and then
press on the cord rewind button again.
(Fig. 5)
Fig. 5
Warning: Hold the plug when rewinding
the cord. Do NOT allow cord to whip
when rewinding.
NOTE: Before using the appliance,
unwind a sufficient length of cable and
insert the plug into the wall socket. A
yellow mark on the power cord shows
the ideal cable length. Don’t pull the
power cord beyond the red mark.
Dust Bag Full Indicator
The red dust bag full indicator may turn
on while you are cleaning to indicate that
the dust bag is full and requires
replacement or if there is a blockage in
the system or the vacuum.
Note: You can test the dust bag full
indicator by placing your hand over the
end of the flexible hose when the vacuum
is running. The dust bag full indicator
should turn red.
Using your Vacuum
Note: Once all attachments are in place,
unwind a sufficient length of the power cord
and insert the plug into the wall outlet. A
yellow mark on the power cord shows the
ideal cable length. Don't pull the power
cord beyond the red mark.
1. Insert the power plug into the wall
outlet.
2. Press the Power On/Off button located
on the unit to turn the vacuum cleaner
"On". (Fig. 6)
3. To rewind the power cord, press the
cord rewind button with one hand and
hold the plug of the power cord with the
other hand to ensure that it does not
whip causing damage or injury.
(Fig. 7)
Fig. 6
Fig. 7
Manual Suction Control
On the handle of your flexible hose,
there is the manual suction control. To
adjust the suction, slide the manual
suction up or down to vary the amount
of suction. (Fig. 8)
Increase suction when vacuuming
carpets and reduce when dusting
furniture or draperies.
Suction
Control
e
D
Fig. 8
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r
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e
s
a
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r
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I
Inserting a New Dust Bag
Warning: To reduce the risk of electric
shock, the power cord must be
disconnected before changing the bag or
performing maintenance/
troubleshooting.
1. To open the dust bag compartment,
lift up the cover locking tab. (Fig. 9)
2. Pull dust bag retaining clip forward.
Remove the dust bag from the dust
bag compartment by pulling up the
cardboard section. Dispose of paper
bags. Never reuse paper bags.
Retaining
Clip
Lift Up
3. Insert a new dust bag back into the
dust bag support guide inside the
bottom of the dust bag compartment
making sure that the dust bag rubber
seal is aligned correctly against the air
intake hole on the unit. (Fig. 9) When
inserting the new dust bag, make sure
that the arrow on the bag is pointing
down. (Fig. 10)
4. Release the dust bag retaining clip,
ensuring that the dust bag is held in
place.
Fig. 10
Caution: Make sure that the cardboard
section of the dust bag is firmly in place
inside the dust bag support.
Caution: The dust bag compartment will
not close if the dust bag is not inserted
properly into the unit. Never use the
vacuum without a dust bag inserted into
the unit. NEVER reuse the paper dust
bags.
Fig. 9
4
5
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