User's Guide
NPD5471-01 EN
User's Guide
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
The contents of this manual and the specifications of this product are subject to change without notice.
2
User's Guide
Trademarks
EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
Epson Scan 2 software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
SDXC Logo is a trademark of SD-3C, LLC.
Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, and MagicGate Memory Stick Duo are trademarks of Sony Corporation.
Microsoft®, Windows®, and Windows Vista®are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Intel® is a registered trademark of Intel Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .9
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 9
Descriptions Used in this Manual. . . . . . . . . . . . . . 10
Operating System References. . . . . . . . . . . . . . . . . 10
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety Instructions for Ink. . . . . . . . . . . . . . . . . . . 12
Printer Advisories and Warnings. . . . . . . . . . . . . . 12
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Advisories and Warnings for Using the Printer. . 13 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 14 Advisories and Warnings for Using Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Protecting Your Personal Information. . . . . . . . . . . 14
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 15
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . 18 Icons Displayed on the LCD Screen. . . . . . . . . . .19 Icons Displayed on the Software Keyboard of
the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . 20 Presets Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 22
Ethernet Connection. . . . . . . . . . . . . . . . . . . . . 22
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 22
Wi-Fi Direct Connection. . . . . . . . . . . . . . . . . . 23
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 24
Connecting to a Smart Device. . . . . . . . . . . . . . . . 25
Making Wi-Fi Settings from the Control Panel. . . . .25
Making Wi-Fi Settings Manually. . . . . . . . . . . . . 26 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Making Wi-Fi Direct Settings. . . . . . . . . . . . . . . 28 Making Advanced Network Settings from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Checking the Network Connection Status. . . . . . . . 31
Checking the Network Status Using Network
Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Checking the Network Status from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printing a Network Connection Report. . . . . . . . 32 Printing a Network Status Sheet. . . . . . . . . . . . . 37
Replacing or Adding New Access Points. . . . . . . . . 37
Changing the Connection Method to a Computer. . 38
Disabling Wi-Fi from the Control Panel. . . . . . . . . .39
Disconnecting Wi-Fi Direct from the Control
Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Administrator Settings
Locking the Printer Settings Using an
Administrator's Password. . . . . . . . . . . . . . . . . . . . 41
Unlocking the Printer Settings. . . . . . . . . . . . . . . . 41
Loading Paper
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 42
Available Paper and Capacities. . . . . . . . . . . . . . . . 43
List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 44
Loading Paper in the Paper Cassette. . . . . . . . . . . . 45
Loading Paper in the Rear Paper Feed Slot. . . . . . . .48
Placing Originals
Available Originals on the ADF. . . . . . . . . . . . . . . 52
Placing Originals on the ADF. . . . . . . . . . . . . . . . . 52
Placing Originals on the ADF for 2-up Copying. .54
Placing Originals on the Scanner Glass. . . . . . . . . . 54
Inserting a Memory Card
Supported Memory Cards. . . . . . . . . . . . . . . . . . . 56
4
User's Guide
Contents
Inserting and Removing a Memory Card. . . . . . . . .56
Managing Contacts
Registering Contacts. . . . . . . . . . . . . . . . . . . . . . . 58
Registering Grouped Contacts. . . . . . . . . . . . . . . . 59
Register Contacts on a Computer. . . . . . . . . . . . . . 59
Backing up Contacts using a Computer. . . . . . . . . . 59
Printing
Printing from the Control Panel. . . . . . . . . . . . . . . 61
Printing a JPEG f ile. . . . . . . . . . . . . . . . . . . . . . 61 Printing a TIFF f ile. . . . . . . . . . . . . . . . . . . . . . .62 Menu Options for Memory Device. . . . . . . . . . . 63
Printing from a Computer. . . . . . . . . . . . . . . . . . . 64
Printing Basics - Windows. . . . . . . . . . . . . . . . . 64 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .66 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .68 Printing Several Pages on One Sheet. . . . . . . . . . 70 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .71 Printing Multiple Files Together (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 72 Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only). . . . . . . . . . 73 Printing Using Advanced Features. . . . . . . . . . . 79 Printing Photos Using Epson Easy Photo Print. . 82
Printing from Smart Devices. . . . . . . . . . . . . . . . . 82
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 82
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 83
Canceling Printing - Printer Button. . . . . . . . . . .84
Canceling Printing - Status Menu. . . . . . . . . . . . 84
Canceling Printing - Windows. . . . . . . . . . . . . . 84
Canceling Printing - Mac OS X. . . . . . . . . . . . . . 84
Copying
Menu Options for Copy Mode. . . . . . . . . . . . . . . . 85
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . .88
Scanning to an Email. . . . . . . . . . . . . . . . . . . . . 88 Scanning to a Network Folder or FTP Server. . . . 89 Scanning to a Memory Device. . . . . . . . . . . . . . 91 Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . 92 Scanning to a Computer. . . . . . . . . . . . . . . . . . .93 Scanning to a Computer (WSD). . . . . . . . . . . . . 94 Common Menu Options for Scanning. . . . . . . . .96
Scanning from a Computer. . . . . . . . . . . . . . . . . . .97
Scanning Using Epson Scan 2. . . . . . . . . . . . . . . 97
Scanning from Smart Devices. . . . . . . . . . . . . . . . 100
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 100
Scanning Using Epson iPrint. . . . . . . . . . . . . . .100
Faxing
Setting Up a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connecting to a Phone Line. . . . . . . . . . . . . . . 102 Making Basic Fax Settings. . . . . . . . . . . . . . . . .106
Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Basic Fax Sending Operations. . . . . . . . . . . . . . 108
Various Ways of Sending Faxes. . . . . . . . . . . . . 110
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . 114
Setting Receiving Mode. . . . . . . . . . . . . . . . . . 114
Various Ways of Receiving Faxes. . . . . . . . . . . . 115
Saving and Forwarding Received Faxes. . . . . . . 116
Using Other Faxing Features. . . . . . . . . . . . . . . . .121
Printing Fax Report and List. . . . . . . . . . . . . . . 121 Setting Security for Faxing. . . . . . . . . . . . . . . . 122 Checking Fax Jobs. . . . . . . . . . . . . . . . . . . . . . 122
Menu Options for Fax Mode. . . . . . . . . . . . . . . . . 124
Fax Settings Options. . . . . . . . . . . . . . . . . . . . . . .126
User Default Settings. . . . . . . . . . . . . . . . . . . . 126
Send Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 127
Receive Settings. . . . . . . . . . . . . . . . . . . . . . . . 127
Output Settings. . . . . . . . . . . . . . . . . . . . . . . . 127
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 128
Security Settings. . . . . . . . . . . . . . . . . . . . . . . .129
Check Fax Connection. . . . . . . . . . . . . . . . . . . 130
Fax Setting Wizard. . . . . . . . . . . . . . . . . . . . . . 130
Refilling Ink and Replacing
Maintenance Boxes
Checking the Status of the Remaining Ink and
the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 131
Checking the Status of the Maintenance
Box - Control Panel. . . . . . . . . . . . . . . . . . . . .131 Checking the Status of the Remaining Ink
and the Maintenance Box - Windows. . . . . . . . .131 Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X. . . . . . . . 131
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . 132
Ink Bottle Handling Precautions. . . . . . . . . . . . . . 132
Ref illing the Ink Tanks. . . . . . . . . . . . . . . . . . . . . 133
Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .136
Maintenance Box Handling Precautions. . . . . . . . 136
Replacing a Maintenance Box. . . . . . . . . . . . . . . . 137
5
User's Guide
Contents
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . 139
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .139
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Checking and Cleaning the Print Head - Mac
OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Replacing Ink inside the Ink Tubes. . . . . . . . . . . . 140
Replacing Ink inside the Ink Tubes - Windows. . 141 Replacing Ink inside the Ink Tubes - Mac OS X. 141
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 141
Aligning the Print Head - Control Panel. . . . . . 141
Cleaning the Paper Path for Ink Smears. . . . . . . . .142
Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 143
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .144
Checking the Total Number of Pages Fed
Through the Printer. . . . . . . . . . . . . . . . . . . . . . . 145
Checking the Total Number of Pages Fed
T hrough the Printer - Control Panel. . . . . . . . . 145 Checking the Total Number of Pages Fed
Through the Printer - Windows. . . . . . . . . . . . .146 Checking the Total Number of Pages Fed
T hrough the Printer - Mac OS X. . . . . . . . . . . . 146
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Saving Power - Control Panel. . . . . . . . . . . . . . 146
Menu Options for Setup Mode
Maintenance Box Service Life. . . . . . . . . . . . . . . . 147
Menu Options for Maintenance. . . . . . . . . . . . . . 147
Menu Options for Paper Setup. . . . . . . . . . . . . . . 148
Menu Options for Print Status Sheet. . . . . . . . . . . 148
Menu Options for Network Status. . . . . . . . . . . . . 148
Menu Options for Admin Settings. . . . . . . . . . . . .149
Menu Options for System Administration. . . . . . . 149
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . 149
Common Settings. . . . . . . . . . . . . . . . . . . . . . 150
Wi-Fi/Network Settings. . . . . . . . . . . . . . . . . . 151
Epson Connect Services. . . . . . . . . . . . . . . . . . 152
Google Cloud Print Services. . . . . . . . . . . . . . . 153
Universal Print Settings. . . . . . . . . . . . . . . . . . 153
Eco Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Restore Default Settings. . . . . . . . . . . . . . . . . . 154
Network Service and Software
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 156
Web Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Running Web Config on a Web Browser. . . . . . 157 Running Web Conf ig on Windows. . . . . . . . . . 157 Running Web Conf ig on Mac OS X. . . . . . . . . . 157
Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 158
Restricting Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 159
Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 160
Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 160
Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 161
Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .161
PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . . . 162
FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 163
E-Web Print (for Windows Only). . . . . . . . . . . . . 163
EPSON Software Updater. . . . . . . . . . . . . . . . . . . 163
EpsonNet Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . 164
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 164
Uninstalling Applications - Windows. . . . . . . . .164
Uninstalling Applications - Mac OS X. . . . . . . . 165
Installing Applications. . . . . . . . . . . . . . . . . . . . . 166
Updating Applications and Firmware. . . . . . . . . . 166
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .168
Checking Messages on the LCD Screen. . . . . . . 168 Error Code on the Status Menu. . . . . . . . . . . . .169 Checking the Printer Status - Windows. . . . . . . 173 Checking Printer Status - Mac OS X. . . . . . . . . 174
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 174
Removing Jammed Paper from the Rear
Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . 174 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Removing Jammed Paper from Rear Cover 1
and Rear Cover 2. . . . . . . . . . . . . . . . . . . . . . . 179 Removing Jammed Paper from the ADF. . . . . . 181
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 183
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 184 Several Sheets of Paper are Fed at a Time. . . . . . 184 No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 184 Original Does Not Feed in the ADF. . . . . . . . . .184
6
User's Guide
Contents
Power and Control Panel Problems. . . . . . . . . . . . 185
Power Does Not Turn On. . . . . . . . . . . . . . . . . 185
Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 185
Power Turns Of f Automatically. . . . . . . . . . . . . 185
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 186
Cannot Print from a Computer. . . . . . . . . . . . . . . 186
When You Cannot Make Network Settings. . . . . . 186
Cannot Connect from Devices Even Though Network Settings are No Problem. . . . . . . . . . . 187 Checking the SSID Connected to the Printer. . . 188 Checking the SSID for the Computer. . . . . . . . .189
Suddenly the Printer Cannot Print over a
Network Connection. . . . . . . . . . . . . . . . . . . . . . 189
Suddenly the Printer Cannot Print Using a USB
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 190
Printout is Scuf fed or Color is Missing. . . . . . . .190 Banding or Unexpected Colors Appear. . . . . . . 191 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .191 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .191 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .192 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 193 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 193 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 194 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Printed Characters Are Incorrect or Garbled. . . 195 T he Printed Image Is Inverted. . . . . . . . . . . . . . 195 Mosaic-Like Patterns in the Prints. . . . . . . . . . .196 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .196 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 196 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 196 The Printout Problem Could Not be Cleared. . . 197
Other Printing Problems. . . . . . . . . . . . . . . . . . . 197
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 197
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .197
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 198
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .198
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 199
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 199 Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 T he Image Quality Is Rough. . . . . . . . . . . . . . . 199 Offset Appears in the Background of Images. . . 199 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 200 Moiré Patterns (Web-Like Shadows) Appear. . . 200 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .200 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .201 Cannot Solve Problems in the Scanned Image. . 201
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 202
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .202 Cannot Send the Scanned Image by Email. . . . . 202 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Problems when Sending and Receiving Faxes. . . . .203
Cannot Send or Receive Faxes. . . . . . . . . . . . . .203 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 204 Cannot Send Faxes to a Specific Recipient. . . . . 204 Cannot Send Faxes at a Specif ied Time. . . . . . . 205 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 205 Memory Full Error Occurs. . . . . . . . . . . . . . . . 205 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 206 Faxes are Sent at the Wrong Size. . . . . . . . . . . . 206 Received Fax Quality Is Poor. . . . . . . . . . . . . . .207 Cannot Receive A3 Size Faxes. . . . . . . . . . . . . . 207 Received Faxes Are Not Printed. . . . . . . . . . . . 207
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .207
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 208
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 208
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208 Operation Sounds Are Loud. . . . . . . . . . . . . . . 208 Rear Paper Feed Slot is Removed. . . . . . . . . . . .209 T he Date and Time Are Incorrect. . . . . . . . . . . 209 Memory Device Is not Recognized. . . . . . . . . . 209 Cannot Save Data to a Memory Device. . . . . . . 209 Forgot Your Password. . . . . . . . . . . . . . . . . . . .210 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 210 "?" Is Displayed on the Photo Selection Screen. . 210 A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 210
7
User's Guide
Contents
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 211
Printer Specifications. . . . . . . . . . . . . . . . . . . . 211 Scanner Specifications. . . . . . . . . . . . . . . . . . . 211 Interface Specif ications. . . . . . . . . . . . . . . . . . . 212 Fax Specif ications. . . . . . . . . . . . . . . . . . . . . . .212 Network Function List. . . . . . . . . . . . . . . . . . . 213 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 214 Ethernet Specif ications. . . . . . . . . . . . . . . . . . . 215 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 215 Supported Third Party Services. . . . . . . . . . . . . 215 External Storage Device Specifications. . . . . . . .215 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Electrical Specif ications. . . . . . . . . . . . . . . . . . 217 Environmental Specifications. . . . . . . . . . . . . . 218 System Requirements. . . . . . . . . . . . . . . . . . . . 218
Regulatory Information. . . . . . . . . . . . . . . . . . . . 219
Standards and Approvals. . . . . . . . . . . . . . . . . 219 Restrictions on Copying. . . . . . . . . . . . . . . . . . 219
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 220
Accessing the External Storage Device From a
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Using an Email Server. . . . . . . . . . . . . . . . . . . . . 225
Conf iguring an Email Server. . . . . . . . . . . . . . .225 Email Server Setting Items. . . . . . . . . . . . . . . . 226 Checking an Email Server Connection. . . . . . . 227
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 227
Technical Support Web Site. . . . . . . . . . . . . . . .227
Contacting Epson Support. . . . . . . . . . . . . . . . 227
8
User's Guide
About This Manual
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer and installing the software.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Software Updater” on page 163
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
9
User's Guide
About This Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
Microsoft® Windows Server®2008 R2 operating system
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
10
User's Guide
Important Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
11
User's Guide
Important Instructions
The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below.
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
Keep ink bottles, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
12
User's Guide
Important Instructions
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
13
User's Guide
Important Instructions
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
Do not remove a memory card or turn off the printer while the memory card light is flashing.
The methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with your memory card for details.
Use only memory cards compatible with the printer.
Related Information
& “Supported Memory Card Specifications” on page 215
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Press the touchscreen gently with your finger. Do not press force or operate with your nails.
Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > System Administration > Restore Default Settings > Clear All Data and Settings on the control panel.
14
User's Guide
Printer Basics
A |
ADF (Automatic Document Feeder) cover |
Open when removing jammed originals in the ADF. |
||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
B |
ADF edge guide |
Feeds originals straight into the printer. Slide to the edges of the |
||||||||||
|
|
|
|
|
originals. |
|||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
C |
ADF input tray |
Feeds originals automatically. |
||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
D |
ADF output tray |
Holds originals ejected from the ADF. |
||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
E |
Paper cassette 1 |
Loads paper. |
||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
F |
Paper cassette 2 |
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
A |
Edge guide |
Feeds the paper straight into the printer. Slide to the edges of the |
|
|
paper. |
|
|
|
15
User's Guide
|
|
|
|
Printer Basics |
||||
|
|
|
|
|
|
|
|
|
B |
Rear paper feed slot |
|
|
Load one sheet of paper at a time by hand. |
||||
|
|
|
|
|
|
|
|
|
C |
Output tray |
|
|
Holds the ejected paper. |
||||
|
|
|
|
|
|
|
|
|
D |
Edge guide |
|
|
Feeds the paper straight into the printer. Slide to the edges of the |
||||
|
|
|
|
|
paper. |
|||
|
|
|
|
|
|
|
|
|
E |
Paper cassette |
|
|
Loads paper. |
||||
|
|
|
|
|
|
|
|
|
F |
Paper cassette cover |
|
|
Prevents foreign substance from entering the paper cassette. |
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
A |
Document cover |
Blocks external light while scanning. |
|||||
|
|
|
|
|
|
|
|
B |
Scanner glass |
Place the originals. |
|||||
|
|
|
|
|
|
|
|
C |
Control panel |
Operates the printer. |
|||||
|
|
|
|
|
|
|
|
D |
Memory card slot |
Insert a memory card. |
|||||
|
|
|
|
|
|
|
|
E |
External interface USB port |
Connects memory devices. |
|||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
16
User's Guide
|
|
Printer Basics |
|
|
|
A |
Scanner unit |
Scans placed originals. Open when removing jammed paper inside |
|
|
the printer. |
|
|
|
B |
Print head (under this section) |
Fires ink. |
|
|
|
C |
Ink reservoir tank (Ink tank) |
Supplies ink to the print head. |
|
|
|
D |
Ink tank unit |
Contains the ink tanks. |
|
|
|
A |
Rear cover 2 |
Remove when removing jammed paper. |
|
|
|
B |
Rear cover 1 |
Open when replacing the maintenance box or removing jammed |
|
|
paper. |
|
|
|
C |
AC inlet |
Connects the power cord. |
|
|
|
D |
LINE port |
Connects a phone line. |
|
|
|
E |
EXT. port |
Connects external phone devices. |
|
|
|
F |
LAN port |
Connects a LAN cable. |
|
|
|
G |
USB port |
Connects a USB cable. |
|
|
|
17
User's Guide
Printer Basics
A |
|
|
|
Turns the printer on or off. |
|
|
|
|
Unplug the power cord when the power light is off. |
|
|
|
|
|
B |
|
|
|
Displays the home screen. |
|
|
|
|
|
C |
|
|
|
Pauses the current job and allows you to interrupt another job. Press this button again to |
|
|
|
||
|
|
|
||
|
|
|
|
restart a paused job. |
|
|
|
|
|
D |
|
|
|
Resets the current settings to user default settings. If user default settings have not been made, |
|
|
|
|
resets to the factory default. |
|
|
|
|
|
E |
|
|
|
Stops the current operation. |
|
|
|
||
F |
- |
Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping. |
||
|
|
|
|
|
G |
|
|
|
Returns to the previous screen. |
|
|
|
|
|
H |
|
|
|
Displays the Status Menu. You can check the printer's status and job history. |
|
|
|
|
The error light on the left flashes or turns on when an error occurs. |
|
|
|
|
The data light on the right flashes when the printer is processing data. It turns on when there |
|
|
|
|
are queued jobs. |
|
|
|
||
I |
0 - 9 |
Enters numbers, characters, and symbols. |
||
|
, |
|
|
|
|
|
|
|
|
J |
|
c |
Clears number settings such as the number of copies. |
|
|
|
|
|
|
K |
|
|
|
Starts printing, copying, scanning, and faxing in black and white. |
|
|
|
|
|
L |
|
|
|
Starts printing, copying, scanning, and faxing in color. |
|
|
|
|
|
Status Menu
Press the button on the control panel.
Printer Information
18
User's Guide
Printer Basics
Displays the status of the consumables and any errors that have occurred in the printer. Select the error from the list to display the error massage.
Job Monitor
Displays a list of ongoing jobs and jobs waiting to be processed. You can also cancel jobs.
Job History
Displays the job history. If a job has failed, an error code is displayed in the history.
Job Storage
Select Inbox to display the received faxes stored in the printer's memory.
Related Information
& “Error Code on the Status Menu” on page 169
The following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to check the current network settings and make Wi-Fi settings.
Press this icon to view operating instructions such as how to load paper, and how to place originals.
Turns on when originals are placed in the ADF.
Turns on when the maintenance box is nearly full. Press the button, and then select
Printer Information to check the status.
Turns on when the maintenance box is full. Press the button, and then select Printer
Information to check the status.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.
Turns on while the printer is receiving or sending faxes.
Indicates fax memory usage.
Indicates that the fax memory is full.
Indicates the number of unprocessed or unread received faxes. This icon is displayed on the fax mode icon. When the number of faxes exceeds 10, the icon changes to 10+. For more details, see the section that describes the display when a received fax has not been processed.
19
User's Guide
Printer Basics
Indicates that the printer is connecting to a wireless (Wi-Fi) or wired (Ethernet) network.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Related Information
&“Notification of Unprocessed Received Faxes” on page 122
&“Memory Full Error Occurs” on page 205
You can enter characters and symbols by using the software keyboard screen when you register a contact, make network settings, and so on. The following icons are displayed on the software keyboard screen.
Note:
Available icons vary depending on the setting item.
Switches between upper case and lower case.
Switches the character type.
123#: Enters numbers and symbols. ABC: Enters letters.
ÁÄÂ: Enters special characters such as umlauts and accents.
Changes the keyboard layout.
Enters a space.
Deletes a character to the left.
20
User's Guide
Printer Basics
Enters a character.
Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark.
You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact. Make the necessary settings, press Save, and then enter a name for the preset.
To load a registered preset, select the preset from the list.
Press Preset on the screen of each feature. You can register the current address (except for address that have been entered directly and the contacts in the LDAP address list) and settings.
Menu
Displays the details of registered presets, and allows you to change their names, edit, and delete.
21
User's Guide
Network Settings
Connect the printer to a hub with an Ethernet cable.
Related Information
& “Setting Items for Advanced Network Settings” on page 30
Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
Related Information
&“Making Wi-Fi Settings Manually” on page 26
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 27
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 28
22
User's Guide
Network Settings
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly.
Simple AP Mode
The printer is connected in Simple AP mode when you set up using printer have not been not made. In this mode, the printer acts as an devices to the printer without having to use a standard access point. printer cannot communicate with each other through the printer.
Wi-Fi Direct Setup if Wi-Fi settings for the access point and you can connect up to four However, devices directly connected to the
The printer can be connected in Ethernet and Simple AP mode simultaneously.
Related Information
& “Making Wi-Fi Direct Settings When Wi-Fi Is Disabled (Simple AP Mode)” on page 29
Wi-Fi Direct Mode
The printer is connected in Wi-Fi Direct mode when you set up using Wi-Fi Direct Setup if Wi-Fi settings for the printer have been made. The connection method varies depending on the device that connects to the printer, such as iOS devices, devices that support Wi-Fi Direct, and so on.
Note:
Only one device can connect to the printer in Wi-Fi Direct mode.
Since Wi-Fi Direct mode is a temporary connection method, we recommend connecting by Wi-Fi if you want to use the device continuously.
Related Information
& “Making Wi-Fi Direct Settings When Wi-Fi Is Enabled (Wi-Fi Direct Mode)” on page 29
23
User's Guide
Network Settings
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
Windows
Select the connection type and then click Next.
24
User's Guide
Network Settings
Mac OS X
Select the connection type.
Follow the on-screen instructions. The necessary software is installed.
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
You can make network settings from the printer's control panel. After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings Manually” on page 26
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 27
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 28
25
User's Guide
Network Settings
& “Making Wi-Fi Direct Settings” on page 28
You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.Press on the home screen.
2.Select Wi-Fi Setup.
3.Select Wi-Fi Setup Wizard.
4.Select the SSID for the access point.
Note:
If the SSID you want to connect to is not displayed on the printer’s control panel, select Other Networks, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point with its default settings, use the SSID written on the label.
5.Press Password, and then enter the password.
Note:
The password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label. The password may also be called a "Key", a "Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or contact the person who set it up.
6.When you have setup finished, press .
7.Check the settings, and then press Proceed.
8.Press OK.
9.Press Done to finish.
Note:
If you fail to connect, load A4 size plain paper, and then press thebutton to print a connection report.
26
User's Guide
Network Settings
Related Information
&“Checking the Network Connection Status” on page 31
&“When You Cannot Make Network Settings” on page 186
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
The access point is compatible with WPS (Wi-Fi Protected Setup).
The current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot find the button or you are setting up using the software, see the documentation provided with the access point.
1.Press on the home screen.
2.Select Wi-Fi Setup.
3.Select Push Button Setup (WPS).
4.Hold down the [WPS] button on the access point until the security light flashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
5.Press Proceed.
6.When a completion message is displayed, press OK.
The screen automatically closes after a specific length of time if you do not press OK.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
7.Press OK.
Related Information
& “Checking the Network Connection Status” on page 31
27
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 186
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1.Press on the home screen.
2.Select Wi-Fi Setup.
3.Select PIN Code Setup (WPS).
4.Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
5.Press Proceed.
6.When a completion message is displayed, press OK.
The screen automatically closes after a specific length of time if you do not press OK.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
7.Press OK.
Related Information
&“Checking the Network Connection Status” on page 31
&“When You Cannot Make Network Settings” on page 186
This method allows you to connect the printer directly to devices without an access point. The printer acts as an access point. The connection mode varies depending on whether or not Wi-Fi settings have been made.
cImportant:
When you connect from the computer or smart device to the printer using the Wi-Fi Direct connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or off, we recommend to use Wi-Fi network by connecting the printer to an access point.
Related Information
& “Making Wi-Fi Direct Settings When Wi-Fi Is Disabled (Simple AP Mode)” on page 29
28
User's Guide
Network Settings
& “Making Wi-Fi Direct Settings When Wi-Fi Is Enabled (Wi-Fi Direct Mode)” on page 29
Making Wi-Fi Direct Settings When Wi-Fi Is Disabled (Simple AP Mode)
Note:
In this mode, the printer can be connected by Ethernet at the same time. Also, you can connect up to four devices to the printer.
1.Press on the home screen.
2.Select Wi-Fi Setup.
3.Select Wi-Fi Direct Setup.
4.Select Connection Setup.
5.Select Proceed.
If you want to change the password, select Change Password and follow the on-screen instruction.
6.Scroll the screen and check the SSID and password. On the computer's network connection screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
7.Enter the password displayed on the printer's control panel.
8.After the connection is established, press Done on the printer's control panel.
Related Information
&“Checking the Network Connection Status” on page 31
&“When You Cannot Make Network Settings” on page 186
Making Wi-Fi Direct Settings When Wi-Fi Is Enabled (Wi-Fi Direct Mode)
cImportant:
Since the printer is disconnected from the Wi-Fi network when it is connected in Wi-Fi Direct mode, you cannot use the printer over the Wi-Fi network. If you disconnect the connection in Wi-Fi Direct mode, the printer is reconnected to the previous Wi-Fi network.
The connection method for Wi-Fi Direct mode is much the same as Simple AP mode. Select > Wi-Fi Setup > Wi-Fi Direct Setup > Connection Setup on the pritner's control panel, press Proceed, and then start connecting from the device. The message is displayed on the printer's control panel and the network icon on the home screen changes to the Wi-Fi Direct mode icon when the printer is connected.
Note:
You can connect in Wi-Fi Direct mode from Android devices only. Before connecting, start Web Config, and then select Basic Settings > Wi-Fi Direct Setup > Connect to the Wi-Fi Direct devices only to set up the prnter. The method for starting connection from the printer is the same as for Wi-Fi Direct mode.
If you connect in Wi-Fi Direct mode from specific smart devices, you can only connect using Wi-Fi Direct mode when connecting to the printer from the smart device, and you do not need to enter the SSID and password because the printer and the devices communicate each other directly to connect.
29
User's Guide
Network Settings
Related Information
&“Checking the Network Connection Status” on page 31
&“When You Cannot Make Network Settings” on page 186
You can change the network printer name, TCP/IP setup, DNS server and so on. Check your network environment before making changes.
1.Press on the home screen.
2.Select Menu.
3.Select Wi-Fi/Network Settings.
4.Select Advanced Setup.
5.Select the menu item for settings, and then select or specify the setting values.
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
Printer Name
Enter the printer name. You can enter the following characters.
Character limits: 2 to 15 (you must enter at least 2 characters)
Usable characters: A to Z, a to z, 0 to 9, -.
Characters you cannot use at the top: 0 to 9.
Characters you cannot use at the bottom: -
Note:
If you press button without entering the printer name, the default printer name (EPSON and the last six digits of the printer's MAC address) are set.
TCP/IP Address
Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP.
Manual
Select when you do not want the printer's IP address to be changed. Enter the IP Address, Subnet Mask, and Default Gateway, according to your network environment.
30