INDEX ................................................... 23-1
CONTENTS-3
CONTENTS
CONTENTS-4
INTRODUCTION
WELCOME AND
INTRODUCTION
Congratulations on choosing an Elddis Touring
Caravan.
This Owner’s Handbook has been prepared for
your guidance to help you derive the greatest
amount of pleasure from the use of your caravan
and your leisure time. We strongly recommend
that you read this guide thoroughly so that you
are fully aware of all the caravan’s features,
equipment and systems.
Additional information and detailed appliance
instruction manuals are also contained in your
Owner’s Information Pack.
Your new Elddis caravan has been designed as a
recreational vehicle and is intended for
recreational use only. It is not intended for
business, hire use or for permanent habitation.
Elddis accepts no liability if the caravan is used for
any purpose other than recreational/holiday use.
Your new Elddis (Avante) caravan has been fitted
with a GRP underskin to the habitation unit floor,
this reduces weight and provides a water
resistant barrier. This will eliminate the problem
of long term water damage and rotten floor
underside.
Your caravan has been designed for towing
behind a normal motor car. Additional care
should be exercised when towing with a 4x4
because of the ‘off-road’ nature of the suspension.
Owners should not tow their touring caravans
with commercial vehicles. When selecting a
towing vehicle it is recommended that you
consult the Caravan Towing Code, which is also
included in your Owner’s Information Pack.
By following the instructions provided in this
handbook and maintaining your caravan in a first
class roadworthy condition, you are sure to have
many years of carefree use.
To ensure the very best quality and reliability all
touring caravan designs and new developments
are rigorously tested. Therefore Elddis will accept
no liability or uphold the warranty if the caravan
is altered or modified in such a way that would
adversely affect the reliability.
Please Note: It is a condition of your warranty
that the caravan must have an “annual service”
done by an Elddis approved Retailer / Service
Centre or NCC Approved workshop and a
record is kept. Pages are provided in the back of
this guide, for your assistance.
Elddis Approved Retailer / Service Centre will be
able to supply any replacement parts for your
caravan, should the need arise, and in most cases
any accessories you may require.
Please note: It is not possible to purchase
replacement parts direct from Elddis.
Changing market and supply situations may
prevent us from maintaining the exact
specification details in this guide and we therefore
reserve the right to alter specifications as
materials and conditions demand.
Enjoy your new caravan
Model Year
All Touring caravans manufactured by Elddis are
designated by their model year. The 2013 model
year runs from 1st September 2012 to 31st
August 2013.
Elddis Technical Approvals
All Explorer Group Caravans have been
European Commission Whole Vehicle Type
approved via the Vehicle Certification Agency
(VCA).
In order to ensure your new caravan is safe to
use the Explorer Group are members of and have
been inspected by the following bodies.
National Caravan Council (NCC) who operated
a certification scheme to ensure compliance with
the European safety standards for caravans.
National Inspection Council for Electrical
Installation and Contracting (NICEIC) who carry
out an annual inspection of Elddis electrical
installations within caravans.
Gas Safe Register™ approved installers carry out
an annual inspection to ensure that the gas
installations carried out by Elddis fully comply
with all relevant regulations and standards.
Elddis has also obtained ISO9001:2008
accreditation and this is audited by SGS UK
Limited.
1-1
INTRODUCTION
1-2
GENERAL SAFETY
GENERAL SAFETY
Please read before using your new caravan.
In order for you to get the most out of your new
Elddis caravan it is necessary for you to be aware
of the following:
(i)Do not obstruct ventilators and clean
them regularly, it is advisable to clean and
check all the ventilators annually for
blockages and where necessary rectify any
blockages found.
(ii)Inspect the high pressure flexible gas hose
(available from your retailer) regularly for
deterioration and renew as necessary, with
approved type, in any case no later than
the expiry date stated on the hose.
(iii)Ensure the gas supply and all appliances
are turned off before towing your caravan.
(iv)If your caravan has been fitted with a gas
BBQ it must be only used for its intended
purpose.
(v)Never allow modification to your gas or
electrical system unless qualified persons
carry them out. All modification to the gas
system should be carried out by a Gas
Safe Register™ approved gas fitter. Any
modifications carried out on the electrical
system should be carried out by an
electrician on the roll of the NICEIC or be
a member of the ECA.
(vi)In the interest of safety, replacement parts
for an appliance shall conform to the
appliance manufacturer’s specifications and
should be fitted by them or an authorised
agent.
(vii)It is recommended that you provide a dry
powder fire extinguisher complying with
ISO 7165 of at least 1KG capacity by the
exit door and a fire blanket next to the
cooker. Ensure you read the ‘advice to
occupier label’ fitted to your caravan
usually found on the inside of the
wardrobe door.
(viii) Never exceed your caravans Maximum
Technical Permissible Laden Mass. (see
Caravan Towing Vehicle Weight Ratio)
(ix)The laden nose weight for your caravan
should not exceed the lower of the
following:
•Towing vehicles maximum nose weight
•Tow bar maximum nose weight
• The caravan’s maximum nose weight.
(x)Ensure heavy and large items are secured
before towing your new caravan to reduce
the risk of damage being caused while the
caravan is in motion.
(xi)When your caravan is connected to your
towing vehicle it should be level or slightly
nose down. An excessive nose down angle
or a nose up angle could lead to instability
when towing.
(xii)When your caravan is loaded to its
MTPLM and the weight distributed in
accordance with the handbook, your
caravan is designed to be towed at a
maximum speed of 130kmh/80mph.
However, your attention is drawn to the
fact that in the UK the maximum speed
allowed for towing a caravan is 100kmh/
60mph.
(xiii) It is illegal to tow your caravan whilst
it is occupied.
(xiv) If your caravan is fitted with a lift up bunk
it is designed for a maximum weight of 11
stone and is not suitable for children
under 3 years old without supervision.
(xv)Do not leave children under 14 years of
age unattended in your caravan.
IMPORTANT
Your attention is drawn to the notice
affixed in the caravan’s wardrobe advising
on fire prevention, ventilation and what to
do in case of fire.
2-1
GENERAL SAFETY
VENTILATION
All caravans manufactured by Elddis are ventilated
at both high and low level in accordance with
BSEN 721 Safety Ventilation.
High-Level Ventilation
This is always provided by fixed ventilation within
the fitted roof skylight. All roof skylights fitted by
Elddis provide fixed free area ventilation. These
roof skylights should be cleaned annually by use
of a small brush to remove any dust that may
have accumulated around the mesh fitted. On
some roof skylights the mesh can be easily
removed to aid cleaning. On fan-assisted roof
skylights it is essential that the fan is switched off
prior to cleaning.
Low-Level Ventilation
Low-level ventilation is provided under the front
chest of drawers, except in an L shape layout,
where it can be found either in the nearside or
offside bed box. The exact position can be
identified via a cover used to prevent the
ventilation from being obstructed. In order to
clean the ventilator, remove the cover by undoing
the two screws and clean using a small brush. It is
essential that the cover is replaced once cleaning
is complete.
Ventilation in Separate Bedrooms
In caravans with separated sleeping areas,
separate ventilation is required and is provided
via a roof skylight at high level and a ventilator at
low level within a bed box or under the fixed
bed.
Gas Dispersal Holes
All appliances and gas taps have a gas dispersal
hole nearby. It is essential that these are not
blocked or made ineffective.
Petrol/Diesel Fumes
The fitting of a tail pipe to your exhaust will
reduce the possibility of fumes entering your
caravan through the front fixed ventilation points.
FIRE SAFETY
Fire Extinguishers
It is recommended that a 1 kg minimum capacity
dry powder fire extinguisher be carried inside
your caravan at all times. A fat pan fire must not
have an extinguisher aimed at it, but must be
smothered with a fire blanket.
In Case Of Fire
(i) Get everyone out of the caravan as quickly
as possible using whichever exit is quickest
including windows. Do not stop to collect
any personal items.
(ii) Raise the alarm. Call the fire brigade.
(iii) Turn off gas container valve if safe to do so.
Fire Retardant Foams
All caravans are equipped with either
Combustion Modified High Resilient (C.M.H.R.)
foam cushions or sprung mattresses and fire
retardent fabric. These foams are very much safer
from a fire point of view than those previously
used. In addition all upholstery is made of fire
retardant fabric.
2-2
GENERAL SAFETY
YOUR CARAVAN PAYLOAD EXPLAINED
Definitions
Maximum technically permissible laden
mass (MTPLM)
Maximum mass of the vehicle, which takes into
account operating conditions including, factors
such as the strength of materials, loading capacity
of the tyres etc.
Mass of the caravan in running order
(MIRO)
This is the weight of your caravan as it leaves our
factory plus the following:
18kgs to allow for the carrying of 2 x 5kgs
BP gas light bottles.
9kgs of water in the water heater.
Personal effects payload (PEP)
This is calculated by the following formula:
10L + 10N + 50
L is the body length of the caravan in meters.
N is the number of berths.
50 is for normal equipment carried in the
caravan, a sample list is given below.
TV ........................................................ 3kgs
This is an amount of weight provided by us for
factory fitted options.
Please note: Any options fitted by the retailer
will reduce the overall payload available to the
customer.
User Payload is the sum of the PEP and the OEP.
2-3
GENERAL SAFETY
2-4
PREPARING FOR THE ROAD
PREPARING FOR THE ROAD
Before venturing out on to the road with your
touring caravan, it is important that you prepare
correctly.
CARAVAN TOWING VEHICLE WEIGHT
RATIO
This ratio has a major influence on stability. It is
recommended that:
(i)The laden nose weight for your caravan
should not exceed the lower of the
following:
*Towing vehicles maximum nose weight,
*Tow bar maximum nose weight
* The caravan’s maximum nose weight,
(ii) The actual laden weight of the caravan
should always be kept as light as possible.
The lighter it is whilst being towed on a
road, the safer the outfit combination will
be.
(iii) The Caravan Club recommends a maximum
caravan/towing vehicle weight ratio of (85%
for beginners and up to 100% for
experience) of the towing vehicle’s kerb
weight providing both are properly
maintained, fully serviceable and the other
recommendations in this Handbook are
followed.
(iv) Whilst you can legally tow at a higher
weight ratio than 85% (subject to
manufacturers’ towing limits and driving
license restrictions) towing a heavier
caravan will increase the risk of instability,
especially at higher speeds.
(v) The greater the actual laden weight of the
caravan in relation to the kerb weight of the
towing vehicle the more careful and
experienced the driver needs to be and the
lower the speed at which instability could
occur.
WARNING: It is strongly recommended
the loaded weight of the caravan does not
exceed the kerb weight of the towing
vehicle.
LOADING
Always lower and secure the jockey wheel and
the four corner steadies (with the brace
provided) before entering the caravan. This will
ensure that the caravan does not tip up when you
are inside.
Please Note: Corner steadies should not be
used as a jacking device.
Internal Loading & Checks
When loading your caravan it is advisable to:
(i)Distribute items evenly over the axle and as
low as possible to optimize road holding and
achieve the best possible braking effect.
(ii) Do not overload on one side as this will
cause the caravan to lean and affect the road
holding and stability.
(iii) Do not stow tins, bottles or heavy items in
overhead lockers when towing.
(iv) Loose articles should be stowed securely to
avoid movement and possible damage.
(v) Ensure that all lockers and cupboard doors
are closed and secured.
(vi) Secure all bunks (if appropriate).
(vii) Store the main dining table in its transit
position.
(viii) Set the refrigerator for 12V operation if any
fresh food is stored in it and ensure the
door is locked.
(ix) Fully close and lock all windows and
rooflights. Never tow with windows on
night setting.
(x) Leave all curtains and blinds open to prevent
damage in transit. If your caravan has a rear
window this may aid visibility.
External Loading & Checks
(i)Gas cylinders should only be stored,
correctly positioned, and secured in the gas
bottle locker. The gas should be turned off.
(ii) The leisure battery is stored and secured in
the battery locker box, set into the tray
provided and secured.
(iii) Any external connections (battery chargers,
connecting cables etc), should be
disconnected and stowed.
3-1
PREPARING FOR THE ROAD
(iv) Check that all exterior locker doors are
secure and locked.
(v) Secure and lock the main caravan entrance
door.
PRE-TOW CHECKLIST & HITCH-UP
Having loaded the touring caravan and secured
the lockers and main entrance door:
(i)Check touring caravan wheel bolts are
torque tightened to the required level (See
Index - Changing a Wheel).
(ii) Check tyre pressures (Refer to the Technical
Data Sheet) and tyre condition for
roadworthiness.
(iii) Ensure the jockey wheel is down, in good
contact with the ground, clamp tightly
secured, and the caravan handbrake is fully
on.
(iv) Wind up the corner steadies.
(v) Reverse the car close up to the caravan’s
hitch. It is advisable to seek assistance to
guide you so that the car tow ball aligns
with the caravan’s hitch. (Use of the caravan
handbrake is advised. Extreme caution
should be taken if manoeuvring the caravan
down hill or on wet, slippery surfaces).
(vi) Make sure the jockey wheel height is
sufficient for the hitch head to clear the
towing vehicles tow ball.
(v) Manoeuvre the hitch head over the tow ball
and lower the jockey wheel using the
winding handle, until the hitch head opening
sits comfortably over the tow bar ball.
WINTERHOFF STABILISER - HITCH
HEAD OPERATION
Coupling
The opened ball coupling is placed over the tow
ball of the towing vehicle. As the coupling load is
applied to the tow ball the coupling will
automatically close, this is indicated when the
security lugs become parallel on the side of the
housing. (Fig 3.1)
Fig 3-1
Activating the stabiliser
The operating handle will not operate until the
automatic closing function has been engaged. The
handle can now be fully pushed down. The hitch
will remain coupled with the stabiliser
deactivated to facilitate easier manoeuvring.
Checking the stabiliser
With the caravan coupled to your towing vehicle
and the stabiliser activated, the condition of the
friction linings can be checked. The wear indicator
(as shown in Fig 3.2) is within the top of the
operating handle. The bar graph is marked with
(+) and (-) symbols with (+) indicating good
condition of the pads and (-) indicating that the
pads should be checked.
Fig 3-2
Disengaging the stabiliser
Lift up the operating handle with care to release
the sprung loaded stabiliser function.
3-2
PREPARING FOR THE ROAD
Uncoupling
Fig 3-3
Before uncoupling disconnect the electrical
connections and breakaway cable. Also check that
it is safe to uncouple your caravan taking into
account any gradients. With the stabiliser function
disengaged, simultaneously pull back and lift the
operating handle, this swings the securing lugs out
of the locked position allowing the operating
handle to be lifted into the fully open position.
Before operating the jockey wheel, which will lift
the caravan free of the tow ball, check that both
caravan and towing vehicle handbrakes are
applied!
If the caravan is not to be used for any lengthy
period of time we recommend the ball coupling is
kept in the closed position. This can be done
easily by pressing the safety ball into the ball
space and slowly closing the operating lever.
Please note: The WS3000 ball coupling can be
locked in both the coupled and uncoupled
condition with the ROBSTOP WS3000 hitch
lock, however it is recommended that the
Robstop is removed for towing.
USE OF YOUR CARAVANS
BREAKAWAY CABLE
UK LAW requires that all caravans with brakes
(e.g. caravans, horse boxes, car transporters etc),
built on or after 1st October 1982, are fitted with
a safety device to provide protection in the
unlikely event of the separation of the main
coupling while in motion. It’s also a legal
requirement to use the breakaway cable
whenever it’s provided.
The purpose of the breakaway cable is to apply
the caravan’s brakes if it becomes separated from
its towing vehicle. The cable assembly is designed
to part, allowing the caravan to come to a halt
away from the towing vehicle.
Construction - Usually a thin steel cable, possibly
plastic coated, and fitted with a means of
attachment to connect to the towing vehicle.
Operation - The cable should be able to pull tight
to engage the caravan’s brakes without any
hindrance to its action, if the main coupling of the
caravan separates from the towing vehicle. It
should never become taut during normal use.
Correct Procedure For Use
(i)Check cable assembly for damage. If in
doubt contact your Retailer or Service
Centre.
(ii) Make sure the cable runs as straight as
possible, and goes through a cable guide
underneath the caravan coupling.
(iii) Determine whether or not you have a
designated attachment point (a feature of
the tow bar which has been identified by the
tow bar supplier as being for the attachment
of a breakaway cable).
Where a Designated Attachment Point Is
Provided On The Tow Bar
(i)Pass the cable through attachment point and
clip it back on itself (Fig 3-4, Step 1);
STEP 1
Fig 3-4
or
3-3
PREPARING FOR THE ROAD
(ii) Attach the clip directly to the attachment
point (Fig 3-5, Step 2).
STEP 2
Fig 3-5
Note: this must be specifically permitted by the
caravan manufacturer’s guidance, as the clip may
not be sufficiently strong.
Where No Designated Attachment Point Is
Provided On The Tow Bar
(i)Fixed Ball - Loop the cable around the
neck of the tow ball. If you fit the cable like
this use a single loop only (Fig 3-6, Step 3).
STEP 3
accessories e.g. a stabiliser, bumper shield,
cycle carrier etc.
(ii) That there must be sufficient slack in the
cable to allow the towing vehicle and
caravan to fully articulate without the cable
ever becoming taut and applying the brakes.
(iii) That it is not so slack that it can drag on the
ground. Leave it too loose, and the cable
may scrape along the ground, and be
weakened so that it fails before doing its
job!
BEFORE SETTING OFF
(i)Connect the 13 pin plug on the caravan A-
frame to the towing vehicle.
(ii) Check that all tail-lights, brake lights, road
lights and indicators work correctly.
(iii) Ensure that the correct vehicle license /
registration plate is attached to the rear of
the touring caravan.
(iv) Using the jockey wheel lift the tow ball
slightly to check hitch is locked onto the ball
(v) Wind up the jockey wheel until the wheel
supports locate into the cut out sections at
the base of the winding section.
(vi) Raise and secure the jockey wheel using the
clamp. The jockey wheel should be parallel
to the direction of travel at all times.
(vii) Check condition of and secure the
breakaway cable to the tow vehicle.
Fig 3-6
(ii) Detachable Ball - You must contact the
tow bar supplier for advice.
Other Means of Attachment
Alternatively, it may be possible to attach the
cable assembly to a permanent part of the tow
bar structure with the approval of the tow bar
supplier, or to an accessory sold for the purposes
of breakaway cable attachment.
When The Breakaway Cable Is Attached
Check To Ensure
(i)That the cable cannot snag in use on the
caravan hitch, jockey wheel or any
3-4
PREPARING FOR THE ROAD
HANDBRAKE
Your caravan is fitted with BPW running gear and
handbrake. It is essential that prior to towing you
ensure that your handbrake is in the fully off
position. This can be confirmed by ensuring that
the handbrake arm is resting on the blue stop
fitted to the side of the A frame as shown in Fig
3-7 below.
Fig 3-7
CABLES
For peace of mind, you may wish to check the
ability of the cables to be able to cope with
towing the vehicle at extreme angles before
setting off. To do so position the vehicle at
alternate extreme angles and check that the
cables do not pull too tight, are liable to stretch
or become unplugged. No cables should be
allowed to touch the ground as they will wear
and become damaged and ineffective.
Please Note: If having followed this advice, you
feel you cannot achieve a satisfactory cable
arrangement, consult your caravan or tow bar
supplier or service agent.
3-5
PREPARING FOR THE ROAD
3-6
TOWING AND DRIVING
TOWING AND DRIVING
REVERSING
It is advisable to have a second person available
when reversing the caravan.
Start practising by choosing a left-hand bend for
ease. Reverse slowly; turning the wheel, initially
the opposite way to the direction you want the
caravan to go.
Now the front of the caravan is nudged out and
is moving the rear in the intended direction. Take
care not to hit the van with the car!
Midways through the manoeuvre, when the
caravan is correctly angled, reduce speed to a
crawl and gradually apply opposite lock. Make the
car follow the caravan round then finally
straighten up.
Please Note: Proficiency at reversing can only
be achieved with practice.
SPEED LIMITS
•Normal road towing: 50mph
•Motorways (including dual carriageways):
60mph
SETTING OFF
(i)Let the clutch in smoothly on the towing
vehicle. Allow more engine speed to
produce the power to move the additional
weight of the caravan.
(ii)Avoid wear and tear on the clutch and
transmission by taking extra care not to
‘ride’ the clutch.
(iii) Change gears smoothly. Try not to jerk the
clutch.
CARAVAN HANDLING
(i)Allow for the caravan being wider than the
car. Ensure you have a clear view to the
rear. This may require the fitting of
extended mirrors for towing your caravan.
(ii)Do not bump the kerb with the caravan
wheels.
(iii) When passing other vehicles, allow more
than the normal clearance for driving solo.
(iv) Allow longer to obtain a fast enough speed
to pass other vehicles.
(v)Allow for the vehicle being twice its normal
length. Do not suddenly swing out.
(vi) Carry out all manoeuvres as smoothly as
possible.
(vii) Use the nearside wing mirror to check the
caravan has clearly passed other road users
when overtaking and changing lanes.
(viii) Adverse weather conditions may affect the
steering and braking characteristics of your
caravan.
Fig 4-1
4-1
TOWING AND DRIVING
4-2
ARRIVING ON SITE
ARRIVING ON SITE
CHECK SITE REGULATIONS
On arrival at a site, you should always check the
site regulations. This will help avoid any
unnecessary conflict with site management and
other site users.
WARNING: Care has to be taken to
prevent fouling when traversing ramps or
other ground obstacles.
SELECTING A PITCH
Carefully select where you wish to place your
caravan. The site should be as level as possible,
preferably not under or near trees, well drained
and away from possible boggy areas. Consider
how you will move the caravan when it is time to
leave the site. On sloping ground it is better to
pitch facing downhill, especially during wet
weather.
SIDE-TO-SIDE LEVELLING
A quick glance at your pitch should tell you if you
are likely to need side to side levelling i.e. levelling
across the axle. On uneven ground lateral
levelling is accomplished by the use of a leveller
jack or ramp and a spirit level placed ‘across’ the
caravan floor (not supplied).
Leveller Jack
Place the leveller jack, folded flat, in front of the
wheel needed to be raised to level the axle. Tow
the caravan onto the leveller jack and adjust the
height until the spirit level shows that the caravan
is laterally level.
Ramp
(i) Reverse onto your pitch about 30cm (12")
further back than you wish to end up.
(ii) Then place the levelling ramp in front of the
wheel that needs to be raised.
(iii) Place a spirit level parallel to the axle on the
A-frame or just inside the caravan door.
It helps to have two people at this point. One
should drive the car very slowly forward moving
the caravan wheel up the ramp, and the other
should indicate when the spirit level bubble is in
the middle.
Whichever method you use, and once level:
(i) Apply the caravan handbrake and chock the
caravan wheel if necessary.
(ii) Lower the jockey wheel to ground level
before unhitching. (See index uncoupling)
(iii) If necessary use a load spreader, such as a
big foot or alternative suitable device.
You should then park your car, usually next to the
caravan furthest away from the door side.
Please Note: On upward facing pitches when
the hydraulically damped drawbar of the hitch
becomes fully extended, it will be necessary to
compress the drawbar slightly in order to achieve
a clean’ unhitching. With the caravan brake on,
reverse the towing vehicle about 2.54cm (1") to
release hitch lock tension and using the jockey
wheel adjustment, unhitch the caravan as
previously described.
FRONT & BACK LEVELLING
This should be done only when the lateral
levelling is complete.
(i) Place the spirit level pointing front to back
just inside the caravan door or on the A
frame.
(ii) Then raise or lower the jockey wheel until
the caravan is horizontally level.
Please Note: If there is a significant front to
back slope, you may need to place a block under
the jockey wheel.
(iii) Next, wind down the corner steadies onto
load spreaders (blocks of wood a minimum
of 15.25cm (6") square or ‘Big Foot’ steady
attachments) until they are firmly set against
the ground.
Please Note: It is possible on very uneven sites
that when fully extended blocks may be required
under the corner steadies to achieve this. It is
important that the caravan is correctly levelled to
ensure the correct working of the refrigerator,
cooker etc.
(iv) Now that your caravan is level, place the
caravan step in front of the door ensuring
that it is stable and safe to use.
5-1
ARRIVING ON SITE
PARKING ON A REVERSE-SLOPING
SITE OR STEEP HILL
For successful parking on a reverse slope or
steep hill, the operator need only apply the
handbrake with one hand while gently but
purposely inching the caravan a small distance
backwards with the other.
CAUTION
Never enter the caravan without first
lowering the four corner steadies with the
brace provided. Corner steadies should not
be used as a jack. Take care not to lift the
caravan wheels.
5-2
GETTING STARTED
GETTING STARTED
You have arrived at your destination and now
want to start to enjoy your new Elddis caravan.
The following is a step by step guide to
connecting your services and getting everything
in your caravan working.
ELECTRICITY
Pow er Supply Charger
Your caravan is fitted with a power supply/
charger. This will charge the caravan battery
when fitted and also power the 12V systems in
your caravan.
It is recommended that you always carry a leisure
battery.
The Charger is fully automatic and will not
overcharge the leisure battery.
12v Systems:
Your caravan is fitted with an automatic system
for selection of power.
When connected to the 230V site supply the
automatic Power Supply/Charger will charge the
leisure battery and the 12V systems.
When connected to the car (always disconnect
230V supply), the system automatically switches
to the car supply.
When the ignition is switched on the 12V system
in the caravan is automatically switched off, car
power is supplied to the refrigerator and battery
charging is in operation.
GENERATOR/CHARGER
When connecting to a generator, always switch
off the RCD, start the generator and allow
running for a few minutes to stabilize. When this
has happened, switch the RCD to the ON
position.
ELECTRICITY MAINS SUPPLY
Your caravan’s main electrical installation is
designed to run on 230V at 50 hertz AC supply.
CONNECTING TO MAINS SUPPLY ON
ARRIVAL AT SITE
Before connecting the caravan installation to the
mains supply, check that:
(i) The mains supply is suitable for your
installation and appliances, i.e. whether it is
AC or DC and whether it is at the correct
voltage and frequency.
(ii) Your caravan is properly earthed. Never
accept a supply from a socket outlet or plug
having only two pins, or from a lighting
outlet.
(iii) Any residual current device (earth leakage
circuit breaker) in the mains supply to the
caravan has been tested within the last
month. In case of doubt, consult the site
owner or their agent.
(iv) Make sure that the switch at the site supply
point is off and that all electrical equipment
in the caravan is switched off by ensuring
your caravan mains isolating switch on the
MCB is in the ‘OFF’ position.
ELECTRICAL WARNING
Attention: Always disconnect the electrical
connector between the towing vehicle and
the caravan before connecting a mains
electric supply to the caravan and before
charging the caravan battery by any other
means.
Once the above checks have been made:
(v) Remove any cover to the electricity inlet
provided on the caravan, and insert the
female connector of the flexible orange
supply cable as shown.
(vi) Locate the site supply and remove any cover
from the socket outlet provided at the
supply point. Insert the male plug at the
other end of the flexible orange supply
cable. Switch on the main switch at the site
supply point (if appropriate).
6-1
GETTING STARTED
WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET
WARNING: It is essential that connections are made exactly as shown. If terminal
markings are not in accordance with the above diagram they must be ignored.
(vii) Place any surplus cable under the caravan.
Ensure that the surplus cable is not coiled
up as it could overheat.
(viii) The MCB main electricity supply switch
should be put in the ‘ON’ position.
(ix) Check the RCD is working by pressing the
test button. Once pressed all electrical lights
and appliances should cease to operate.
Reset, and then check the electrical system
is operational.
(x) Finally in order to get your 12V system
operational, ensure the master 12V switch is
in the ‘ON’ position. Refer to index for
further details on the control panel fitted.
DISCONNECTING MAINS SUPPLY
WHEN LEAVING SITE
(i)Switch ‘OFF’ at the caravan mains isolating
switch.
(ii) Remove the male plug from the site supply.
(iii) Disconnect the female plug from the
caravan and store the cable in an
appropriate locker.
OVERSEAS ELECTRICAL CONNECTION
Please Note: Connection to a mains voltage
supply OVERSEAS requires particular attention.
Care must be taken when connecting supplies
abroad since the supplies can be of REVERSE
POLARITY.
The significance of REVERSE POLARITY is that
when equipment is switched off, it may not be
electrically isolated. The only certain way of
making equipment safe is to unplug it.
A means of checking the polarity of the mains
supply when overseas is recommended. There are
available several proprietary makes of equipment
for the purpose.
If it can be achieved, it is preferable to connect
live to live, and neutral to neutral to maintain full
electrical protection.
CHECK all caravan equipment is set-up to accept
the site supply before actually switching on.
6-2
GETTING STARTED
GAS SUPPLY
Your caravan is designed to operate using either
propane or butane liquefied petroleum gas at
30M/bar. Gas can be obtained from your caravan
dealer. Your caravan is designed to accept a
maximum 2 x 6kg BP gas bottles.
Connection
Make sure that heating and cooking appliances
and gas cylinders are switched off.
Each gas appliance is connected to its own gas
isolation tap under the cooker. These are
identified on the tap via a label. Below is a key to
identify each label.
To operate the tap the arrow on the tap shows
the direction of flow for the gas. The arrow
should be pointing towards the appliance for the
appliance to operate. There will be a small label
next to the bank of taps under the cooker, which
is also reproduced below:
Water Heater
Space Heater
Refrigerator
Cooking Appliance
Hob
Gas On/Off
Changing a Gas Cylinder
Before commencing to change a gas cylinder ensure
that the valve on the cylinder is turned fully off. Turn
off all gas operated appliances.
Remove the gas hose from gas cylinder.
Before refitting a gas cylinder, ensure that all gas
operated appliances are turned off - particularly after
winterisation. Ensure all connections are secure.
WARNING: If cylinders other than those
recommended are used, ensure that the
cylinders are adequately supported, do not
block ventilation openings and cannot
cause damage to fixtures and fittings
located in the compartment.
Gas Regulator
Your new Elddis caravan has been fitted with a
fully approved gas regulator designed to operate
at a gas pressure of 30Mbar. Your regulator is
fitted with a test point, which is accessed via the
inlet at the side of the regulator. This access point
is only for carrying out gas pressure tests and
should not be used for any other purpose.
CAUTION It is strongly recommended that
only Gas Safe Register™ approved gas fitters
carry out any work on your caravan gas
installation.
High Pressure Gas Hoses
You should only connect to this regulator using a
length of approved high-pressure hose not
exceeding 450mm from the gas cylinder to the
regulator. These approved high-pressure hoses
are available from your Elddis Retailer. These
hoses are connected using screw thread fittings,
which will make a seal if connected and tightened
using a spanner. Once the hose is securely
connected turn on the gas tap above the
regulator, then turn on the gas bottle to allow gas
to flow into the caravan.
In order to make all your caravan gas appliances
operational it is necessary to open each appliance
gas tap as detailed in previous column. All your
gas appliances should now be operational.
Instructions on how to use each appliance are
detailed later in your handbook.
WARNING: Aerosols and highly flammable
liquids must not be stored in the
compartment behind, or adjacent to, any
gas appliance. Some industrial LPG
appliances operate at high pressure and
require a ‘high pressure’ regulator. This
often has an adjusting handle on it. NEVER
use such a regulator on a caravan.
Ventilation holes must be clear at all times.
6-3
GETTING STARTED
WATER SYSTEM
High Flow Watermaster Pump with
Intelligent Control (IC)
The Watermaster IC unit is a yellow box located
on the back of the Watermaster socket. It
automatically adjusts your pressure switch so that
surges or reductions in battery voltage between
sites do not effect your water flow. It will also
protect the life of your pump by automatically
shutting it off if your water container runs dry.
Prior to using your water system for the first
time, the Watermaster IC unit will need to be
primed and calibrated by following the steps
outlined below. This procedure should only need
to be carried out once.
Fig 1
To prime the Water System
Step 1 - Place pump into a full water container
(Fig. 1)
Step 2 - Insert plug into wall socket and close lid
to lock plug in place.
Step 3 - Adjust dust cover over opening in
container (please note dust cover should
not be secured to water container as air
must be allowed to enter container to
replace water being pumped out)
Step 4 - Switch on 12 volt supply at main panel
(isolator switch) - the pump should start
to run
Step 5 - Open one cold tap (eg. kitchen sink)
Step 6 - After trapped air has been expelled
water will flow from the open tap
Step 7 - When air has been expelled turn off tap,
the pump should turn off after
approximately 10 seconds.
Fig 2
To calibrate the Water System
Step 1 - Press and hold the calibration button
until the green LED starts to flash after
1-3 seconds (Fig. 2)
Step 2 - Open the tap and the pump should start
(there maybe a short delay)
Step 3 - After approximately 30 seconds, turn off
the tap
Step 4 - After approximately 10 seconds, (the
pump should still be running), press the
calibration button again
Step 5 - The LED should turn solid green and the
pump will stop after approximately 10
seconds. The green LED should turn off
and blink briefly every 5 seconds. The
system is now calibrated.
The Watermaster IC is now installed and your
water system is ready for use. In normal
operation the pump may continue to run for up
to 15 seconds after the tap is closed.
Instructions for Pump Storage when not in
use
Pump hose can be inserted into groove on plug
to keep pump off ground while refilling water
container (Fig. 3). The plug should always be
removed before moving the caravan.
When removing plug:
Step 1 - Lift the lid to
unlock the plug
Step 2 - Pull out plug
from socket
using hand grip
Step 3 Shut lid
Fig 3
6-4
GETTING STARTED
Maintenance
The Watermaster IC control unit (located on the
back of the socket) is designed to be service free
and does not contain serviceable parts. Please
note that the unit is enclosed to protect the
electronics, opening the unit will result in damage,
and will invalidate warranty.
A planned maintenance schedule of regular
inspection is recommended, for the Watermaster
pump kit and socket replacing components as
necessary. Replacement components are available
in service kits from dealers.
For information on replacement parts and
service kits, please visit www.whalepumps.com.
Helpful Hints
Note: If at any stage the user experiences less
than optimum performance from the Whale
Watermaster IC, recalibrate the system as per
steps outlined above.
Tr oubleshooting
(a) If the pump will not run:
To obtain efficient running and maximum pump
life, ensure the following:
•There is sufficient water in the container.
•Maximum pumping period is not more than
15 minutes.
•All hose connections are firm and water tight
•The power supply is adequate - low
performance could result from a weak
battery or reduced voltage due to
undersized wiring (we recommend wiring
should be a minimum thickness of 2.5mm2)
•When replenishing the water supply, it is
possible to create an air lock in the pump. As
a result, the pump will run noisily and give no
discharge. To remedy, unplug from the socket
while keeping the pump submerged to
dislodge the air pocket in the pump. Also
shaking the dual hose gently may dislodge the
air pocket in the pump, or switch off pump at
main panel, open a tap outlet and switch
pump on again at the main panel.
•Check at least one tap is open
•Turn the pump isolation switch off and on again
•Check the battery condition
•Check the mains isolator switch is on
•Check the pump isolator switch is on
•Check the contacts in the plug and socket are clean and making contact
•Check wiring connections
•Check fuse (see fuse box)
(b) If the pump cylces on/off with all taps and shower closed:
•Check for air or water leaks in taps and piping
•Check that non return valve in socket is free from grit by pushing a suitable blunt object, for
example a ballpoint pen into the socket nipple against the non-return valve holding the valve
open to dislodge trapped grit.
•Recalibrate the system (see calibration section of the installation section)
(c) If pump motor runs steadily and does not stop after 30-40 seconds:
•Check all connections in pipework
•Recalibrate the system
6-5
GETTING STARTED
Diagnostic Codes
To aid with troubleshooting the LED on the back of the Watermaster IC has a number of different flash
codes as described in the table below:
LEDStateDescription
GreenConstant OnTap open, pump running
GreenFast Flash (< 1 sec)In Calibration Mode
Green200ms blink every 5 secCalibrated and ready for use
Green200ms blink every 10 secUn-calibrated
Green200ms blink every 15 secSuspended due to dry run need to turn pump switch on and
Green200ms blink every 20 secSuspended due to low battery voltage, turn pump switch on/
Winterising
Watermaster IC does not require any additional winterizing. For details of how to drain your water
system for winterizing please see www.whalepumps.com/rv.
off
off, need to charge battery
6-6
GAS SAFETY ADVICE
GAS SAFETY ADVICE
In the event of a suspected gas leak the gas must
be turned off using the isolation valve on the gas
bottle. A competent gas fitter should then check
the system before it is used/reused.
Regularly check flexible gas hose, joints and
connections for tightness. Finally, make sure that
each gas appliance is working efficiently to the
recommendations of the appliance
manufacturers.
See Index - Ventilation
FACTS ABOUT LPG
•LPG is not poisonous.
•Bi-products are harmless.
•LPG is dangerous if all air and oxygen is
excluded.
•LPG has been given a smell by the
manufacturers in order to identify leaks.
•The gas is heavier than air and therefore
sinks to the lowest point.
AWNING SPACES, LPG AND
APPLIANCE EXHAUST
There is no danger of pollution of an enclosed
awning space from the LPG exhaust from a
refrigerator venting into it. Space heaters may
produce sufficient exhaust to pollute the awning
space, if it is totally enclosed, from a general
comfort, smell and hygiene point of view. In
extreme cases there could be a build up of
carbon dioxide to a dangerous level. Caravan
owners are advised to allow some fresh air
circulation in the awning space when such
appliances are in use.
Please Note: Ventilation holes must be clear at
all times.
LPG GAS SYSTEM
Elddis does not recommend the use of any
external cylinders. All cylinders in use should be
within the gas locker provided. If you wish to
utilise a larger cylinder and have this outside the
gas locker then the connecting hose must not
exceed 750mm.
It is recommended that no flammable material is
stored or placed within 300mm of any open
flame. Your attention is also drawn to the fact that
the surface of the Space Heater in your caravan
will get hot when in use. You are advised not to
use any additional gas appliances outside your
caravan.
Please ensure that you have read the operating
instructions for each gas appliance contained in
your Owners Information Pack. Please ensure
that any gas hose left unconnected is protected
from dirt or other foreign bodies entering the
hose.
WARNINGS
•Fresh air circulation should be allowed
below the caravan when appliances
are in use and when flues terminate
below the floor to allow free
evacuation of the products of
combustion. At least three sides of the
underfloor space should always be
kept open and unobstructed especially
by snow. Do not make any additional
openings in the floor.
•Outlet sockets located within the
caravan should only be used with a
dedicated appliance and not an
independent unit.
•No appliance shall be used outside
when connected to an internal outlet.
•Maintain adequate spacing of
combustible materials from sources of
heat.
•Do not use additional independent gas
appliances inside the caravan.
7-1
GAS SAFETY ADVICE
7-2
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM
12v POWER SUPPLY
Battery Installation
Your caravan will be fitted with a BCA Leisure
charging and power distribution unit.
If you wish to install a leisure battery please
ensure that it is placed on the battery tray
supplied with your caravan. Then place the tray in
the battery locker fitted to the side of your
caravan. Connect the battery to the clamp fittings
connected to the connection leads within the
battery box.
Elddis recommends that you use sealed for life
leisure batteries of a minimum rating off 40
ampere-hours at 20 hours discharge rate.
Battery Maintenance
Your leisure battery should be maintained in
accordance with the manufacturer’s instructions.
For information on the automatic charging
system in your caravan please refer to ‘Automatic
Charging System’ in the index.
Do not charge your leisure battery with any
charger other than that supplied. Failure to
comply may cause damage to your battery. If you
remove your leisure battery, ensure that it is not
placed on a cold surface as the battery will
deteriorate more rapidly than if stored at a
suitable temperature
Generators / Charger
All electrical equipment fitted in your new
caravan can be run from either a controlled
generator or charger whose output is maintained
between 11volts and 14volts.
At least once every 3 years, the caravan electrical
installation should be inspected and tested, and a
report on its condition obtained, as prescribed in
British Standard BS7671.
230v POWER SUPPLY
Mains Unit
The Mains Unit replaces the conventional fuse
box. Similar, but larger ones are often fitted in
new houses. The unit, normally located in the
front nearside bed box, gives overloads and earth
leakage protection for the 230V electrical supply
in your caravan.
For normal operation all switches on the unit
need to be in the ON position. The switches on
the left of the unit are known as MCB’s
(miniature circuit breakers). These take the place
of the conventional fuse but are more convenient.
In the event of a fault the MCB ‘trips’ i.e.
automatically moves to the OFF position. After
elimination of the fault the MCB can be re-set by
switching to the ON position (against the spring
pressure in an upwards direction). If an earth fault
develops, or a person was to touch a live piece of
equipment, the leakage of current to earth should
immediately operate the RCD (residual current
device) and ‘trip’ the main switch, to the OFF
position. This switch can only be re-set after
elimination of the fault.
Please Note: In case of difficulty, consult an
approved electrical installation contractor (who
may be the local electricity board). It is dangerous
to attempt modifications and additions yourself.
Lamp holder-plugs (bayonet- cap adaptors) should
not be used under any circumstances.
Resetting the RCD
To r e-set, operate the switch as for MCB’s.
Periodically, the RCD should be checked by
operating the test button marked ‘T’. The unit
should immediately switch to the OFF position. If
the unit does not switch off then a qualified
electrician should be consulted. If the unit does
switch off, the test is complete and the switch can
be re-set restoring the supply back to normal.
Please Note: Simultaneous operation of all of
the 230V mains electrical equipment may not be
possible. A typical UK caravan site mains hook-up
point provides a maximum output of 10 amps and
on some continental sites the available output
may be as low as 5 amps. If your loading exceeds
the site supply it may trip the site circuit breaker.
Please check the available mains output with your
site operator. The following items need to be
added together if used simultaneously.