The following safety instructions must be COMPLETELY REVIEWED
AND FOLLOWED before operating any Dynamix Mixer. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN SERIOUS INJURY
1. Do not connect to air or electric motor to power source until this Installation operation manual is followed and
the mixer is properly assembled and installed as per design
2. Each mixer is selected for a specific application. Do not use this mixer in applications other than it was
designed and quoted for. Applying a mixer in applications outside of intended use may result in
overload conditions, which will damage the mixer. If you are unsure of the appropriate application please
contact our staff with the relevant mixer serial number.
3. Your mixer has been tested and checked for shaft straightness before shipping. Care must be taken
while handling the shaft to ensure proper operation.
4. It is the operators responsibility to ensure this equipment complies with all local, state / provincial and national
fire electrical and safety regulations
5. Do not operate the mixer in a manner other than the mixers intended application
6. This mixer is intended for professional use only
7. Do not alter or modify this mixer
8. Do not uninstall or service this mixer until you have followed your “Control of Hazardous Energy Sources”
procedure as per OSHA Guidelines, and or the Canadian Occupational Health and Safety Regulations
9. Follow ALL instructions and warnings set out in this manual
10. Ensure mixer is properly grounded
11. If the mixer features a detachable coupling, ensure that the coupling is fully engaged and seated in the fully
rotated position of the coupling lock (rotated 10 degrees)
12. Ensure all equipment and personnel are clear of all rotating parts
13. If your mixer requires lifting by eyebolt or by another method, you must ensure that eyebolts or other means
are securely fastened before lifting the mixer.
14. Do not touch rotating mixer parts
15. Some electric motors will run excessively hot under continued load. Always use lifting handles to lift modular
drive segments off their coupling
16. Check equipment daily. Repair and replace damaged parts immediately.
17. Do not exceed the working air pressure of 100 psi for air motors.
WARNING!
FIRE AND EXPLOSION HAZARD
Improper grounding, poor ventilation, open flames, or sparks can cause a
hazardous condition and result in a fire or explosion and serious injury.
Please Read These Warnings Carefully Before Unpacking the Mixer
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3
Receiving, Inspection & Storage
WARNING!
The following safety instructions must be COMPLETELY REVIEWED
AND FOLLOWED before operating any Dynamix Mixer. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN SERIOUS INJURY
Goods must be inspected with 30 days of receive date. It is assumed that goods are satisfactory if Dynamix is
not notified within this period.
Your mixer has been tested and checked for shaft straightness before shipping. Care must be taken while
handling the shaft to ensure proper operation.
Please follow the following steps to prevent injury or damage to equipment:
1. Check all crating and boxes for damage, which may have occurred during transit.
2. Report any damage immediately to the carrier and to Dynamix Agitators Inc.
3. Check all parts against packing list to verify that all parts have been received. Report any missing parts to
Dynamix Agitators Inc.
4. The Dynamix Factory has tested and checked this mixer for operation and shaft straightness before shipping.
Care must be taken when handling this mixer to ensure proper operation and longevity.
5. Store the mixer in a clean, dry environment, with a relatively constant temperature. Electric motors are easily
damaged by moisture. Circulating air will help prevent moisture buildup in the mixer.
6. Store the mixer assembly off the floor, covered by plastic.
7. Do not seal the plastic covering, as this will increase the chance of condensation. Use desiccants if possible.
WARNING!
MOVING PARTS HAZARD
Always shut of the mixer power source (Unplug electric power and
disconnect air power source) before performing any maintenance,
repair or adjustments. Not doing so can result in serious injury.
Please Read These Warnings Carefully Before Unpacking the Mixer
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4
Operation Instructions
WARNING!
The following safety instructions must be COMPLETELY REVIEWED
AND FOLLOWED before operating any Dynamix Mixer. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN SERIOUS INJURY
Please Read These Warnings Carefully Before Operating the Mixer
Important: This instruction manual is not intended to include a comprehensive listing of all details for all procedures
required for installation, operation and maintenance. If you have a question about a procedure or are uncertain about any
detail, Do Not Proceed. Please contact Dynamix Agitators for more information or clarification.
1. Do not uninstall or service this mixer until you have followed your “Control of Hazardous Energy Sources”
procedure as per OSHA Guidelines, and the Canadian Occupational Health and Safety Regulations.
2. Read and fully understand the manual before installation and startup.
3. Ensure the mixer is designed for the application. Operating outside of the mixer's intended use will result in
damage. Refer to original quotation.
4. Do not handle the mixer by the shaft. Lifting and handling the mixer by the shaft will cause damage.
5. Check the straightness of the shaft by slowly rotating by hand before operation in fluid.
6. On start-up jog the mixer in order to ensure the mixer shaft and impeller is not obstructed from rotation.
7. Fluid level must be a minimum of the equivalent to one diameter above the impeller for proper mixing. Avoid operating the mixer in air.
8. Avoid extended operation when fluid level is at or near the bottom impeller
9. Fluidize settled solids before starting mixer. Impeller cannot be buried in solids at startup. For best performance
axial flow impellers (DynaflowTM and Pitch) should be positioned ½ of their diameter above the tank floor or settled
solids.
10. If the impeller is buried, disperse any settled solids before starting the mixer. This may be done using an air hose,
re-circulating pump, or a large stick.
11. When viewed from above (looking into the tote container), tote mixer rotation is counter clockwise. Improper
direction will result in minimal mixing. If the Drive segment rotates during operation the mounting nut is not tight
enough. If rotation continues please contact your Dynamix Salesperson.
12. Vortexing may occur if the fluid level is too close to the impeller. Aeration of the product and excess vibration may
occur.
13. When mixing materials of different viscosities or specific gravities, the lighter or less viscous material should be
introduced first. Add heavier materials gradually in the center of the tank while the mixer is running. Do not dump large quantities of solids or powders into the tank. This will cause impacting on the impeller and may cause
equipment damage.
14. Check the quotation data sheet for operating speed requirements if a variable speed drive is used
15. Reversed rotation may cause overloading and inefficient mixing. Confirm rotation with sticker on side of mixer.
16. Some shaft vibration is normal. A bent shaft may cause excess vibration.
17. Keep motors clean and dry. Air motor intakes and exhaust ports must be clear of foreign material. The electric
18. Do not run air motors above 2000 RPM. See Page 13 for proper air consumption and pressure charts. See the
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motors supplied are designed for outdoor use, but may be damaged due to weather. A rain cover may be added
to extend motor life.
Technical Drawing for the motor size.
5
Start-up Checklist
Prior to, and during start-up, please check that the following things have been done:
1. Manual has been read and followed
2. Drive coupling is fully engaged (modular design only)
3. Sufficient protection for motor (if outdoors)
4. Wiring correctly installed, grounded, and insulated
5. Impeller(s) installed correctly. See Installation Section
6. Impellers spaced correctly (if two or more) for maximum and minimum liquidlevels
7. Impeller immersed in liquid and no equipment or obstructions can impact the impeller
8. Mounting Nut is threaded down and tight (tote design only)
Check against motor nameplate data: Record: Volts Amps
11. Excessive noise after start-up? Record: db @ 3ft
12. Excessive vibration of tank or support?
*If required
Inspector
Date
Please Review This Checklist Carefully Before Operating the Mixer
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6
Assembly & Installation – Plastic Tote
Step 1.
Lower the agitator segment into the tote opening. Ensure
impellers are collapsed.
Step 2.
Lower the agitator segment until the plate mount seats onto
the lip of the tote opening. The outside diameter of the tote
opening should not be greater than the outside diameter of
the lip of the tote neck. Attention: No part of the impeller
or shaft should touch the bottom of the tank.
Step 3.
Lock the plate mount into the position by threading the
locking nut onto the tote neck. Attention: Ensure no part
of the impeller in settled material. The impeller must be
able to rotate and reach the required RPM in order to
perform properly.
Step 4.
The drive segment is mounted onto the agitator segment
via the Dynamic Coupling. This male/female coupling
requires a slight clockwise rotation to seat and fully engage
the drive with the shaft. Your ITM is now ready to be
powered for mixing.
ITM Series Assembly Instructions
Ensure your shipment came complete with; Drive Segment, Locking Nut, Agitator Segment and Impeller/s as quoted.
Note; Impellers are secured via dimple and set screw so that you can reposition your impeller when needed. For
applications that require fixed impellers, we recommend permanent or semi-permanent thread lock (Loctite) be used.
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7
Assembly & Installation – Stainless Steel Tote
Step 1.
Align shaft with bearing housing below lid. Thread bearing
housing into adapter plate threads on drum lid until tight.
This will allow bearing housing threads to protrude from top
side of the lid.
Step 2.
Thread Dynamic Coupling (A) male end in a clockwise
direction onto protruded threads of the bearing housing.
(See Reference 1. below.) Tighten the coupling (A) solidly
with a non-metallic hammer.
Step 3.
Slide impeller onto shaft. For dual impeller configurations
slide the upper impeller on first. These impellers use a
dimple and set-screw to secure the impeller into place. This
allows for a semi-permanent positioning, and repositioning
as needed. For permanent positioning, or to ensure the
impellers do not move, we recommend using a thread
locker like Loctite Permanent.
Step 4.
The drive segment is mounted onto the agitator segment
via the Dynamic Coupling. This male/female coupling
requires a slight clockwise rotation to seat and fully engage
the drive with the shaft. Your ITM is now ready to be
powered for mixing.
ITM Series Assembly Instructions
Ensure your shipment came complete with; a Drive Segment and Agitator Segment as quoted. Note; Impellers are
secured via dimple and set screw so that you can reposition your impeller when needed. For applications which require
impellers never move we recommend permanent or semi-permanent thread lock (Loctite) be used.
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8
Parts, Maintenance & Service – Plastic Tote
REF #
PART NAME
PART No.
1
MOTOR
Refer to mixer serial no. or
sales person to confirm specs.
2
GEAR REDUCER
(Optional)
Refer to mixer serial no. or
sales person to confirm specs.
3
DYNAMIC COUPLING
FEMALE
Refer to mixer serial no. or
sales person to confirm specs.
4
DRIVE SHAFT
COUPLER
Refer to mixer serial no. or
sales person to confirm specs.
5
DYNAMIC COUPLER
MALE
50-701004
6
DYNAMIC COUPLER
O-RING
51-001009
7
RETAINING NUT
Refer to mixer serial no. or
sales person to confirm specs.
8
SHAFT ASSEMBLY
REBUILD KIT
Refer to mixer serial no. or
sales person to confirm specs.
9
SHAFT ASSEMBLY
HOUSING
Refer to mixer serial no. or
sales person to confirm specs.
10
MIXER SHAFT
Refer to mixer serial no. or
sales person to confirm specs.
11
IMPELLER ASSEMBLY
Refer to mixer serial no. or
sales person to confirm specs.
12
SHAFT PIN
90-PR-.2x1.25x420
13
ADAPTER PLATE
Refer to mixer serial no. or
sales person to confirm specs.
14
ADAPTER PLATE
GASKET
Refer to mixer serial no. or
sales person to confirm specs.
15
VACUUM BRAKER
37-702008
Technical Drawing & General Parts List
This drawing is not exact.
It is only a typical representation of the ITM Series models. When noted, please contact your Dynamix representative with
your mixer serial number.
All equipment design and application data shown herin and related info is confidential and the property of Dynamix
Agitators Inc. No use or disclosure therof may be made without written permission from Dynamix Agitators Inc.
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9
Parts, Maintenance & Service – Stainless Steel Tote
REF #
PART NAME
PART No.
1
MOTOR
Refer to mixer serial no. or
sales person to confirm specs.
2
GEAR REDUCER
(Optional)
Refer to mixer serial no. or
sales person to confirm specs.
3
DYNAMIC COUPLING
FEMALE
Refer to mixer serial no. or
sales person to confirm specs.
4
DRIVE SHAFT
COUPLER
Refer to mixer serial no. or
sales person to confirm specs.
5
DYNAMIC COUPLER
MALE
50-701004
6
DYNAMIC COUPLER
O-RING
51-001009
7
STAINLESS STEEL LID
Refer to mixer serial no. or
sales person to confirm specs.
8
SHAFT ASSEMBLY
REBUILD KIT
Refer to mixer serial no. or
sales person to confirm specs.
9
SHAFT ASSEMBLY
HOUSING
Refer to mixer serial no. or
sales person to confirm specs.
10
MIXER SHAFT
Refer to mixer serial no. or
sales person to confirm specs.
11
IMPELLER ASSEMBLY
Refer to mixer serial no. or
sales person to confirm specs.
12
SHAFT PIN
90-PR-.2x1.25x420
Technical Drawing & General Parts List
This drawing is not exact.
It is only a typical representation of the ITM Series models. When noted, please contact your Dynamix representative with
your mixer serial number.
All equipment design and application data shown herin and related info is confidential and the property of Dynamix
Agitators Inc. No use or disclosure therof may be made without written permission from Dynamix Agitators Inc.
R16 122016
10
General Information Regarding Electric Motors
WARNING!
Do not touch electrical connections before you first ensure that power has been
disconnected. Electrical shock can cause serious or fatal injury. Only qualified personnel
should attempt the installation, operation and maintenance of this equipment.
Be sure the system is properly grounded before applying power. Do not apply AC power
before you ensure that all grounding instructions have been followed. Electrical shock
can cause serious or fatal injury. National Electrical Code and Local codes must be
carefully followed.
Use proper care and procedures that are safe during handling, lifting, installing,
operating and maintaining operations. Improper methods may cause muscle strain or
other harm.
Disconnect all electrical power from the motor windings and accessory devices before
disassembly of the motor. Electrical shock can cause serious or fatal injury.
Do not use these motors in the presence of flammable or combustible vapors or dust.
These motors are not designed for atmospheric conditions that require explosion proof
operation.
Motors that are to be used in flammable and/or explosive atmospheres must display the
UL label on the nameplate. Specific service conditions for these motors are defined in
NEC 70-599.
To prevent equipment damage, be sure that the electrical service is not capable of
delivering more than the maximum motor rated amps listed on the rating plate.
Overview
Be sure to read and understand the Safety Notice statements in this manual. For your protection, do not install, operate or
attempt to perform maintenance procedures until you understand the Warning and Caution statements. A Warning
statement indicates a possible unsafe condition that can cause harm to personnel. A Caution statement indicates a
condition that can cause damage to equipment.
Before you operate or perform maintenance, become familiar with the following:
1. NEMA Publication MG-2, Safety Standard for Construction and Use of Electric Motors
2. The National Electrical Code
3. Local codes and Practices
4. “Control of Hazardous Energy Sources” procedure as per OSHA Guidelines, and the Canadian
Occupational Health and Safety Regulations
Safety Notice
This equipment contains high voltage!Electrical shock can cause serious or fatal injury. Only qualified personnel
should attempt installation, operation and maintenance of electrical equipment. Be sure that you are completely familiar
with NEMA publication MG-2, safety standards for construction and guide for selection, installation and use of electric
motors and the National Electrical Code and local codes and practices. Unsafe installation or use can cause conditions
that lead to serious or fatal injury.
Only qualified personnel should attempt the installation, operation and maintenance of this equipment.
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11
Motor Connections
1. Wiring: Match the motor starter and overload protection to the motor rating. Follow the control manufacturer's
instructions.
2. All electrical connections must conform to National Electrical Code and all local regulations. Match line voltage
and wire capacity to motor rating found on the motor nameplate.
3. Single-phase electric motors may be pre-wired with a six (6) foot electrical cord. If not provided, follow the wiring
diagram on the motor for proper connections. Ensure the switch is in the OFF position before connecting to a
power supply. Switch the connections to achieve proper rotation.
4. Three phase electric motors must be wired according to the diagram on the motor.
5. Variable speed DC motors using an SCR controller must be wired following the controller instructions. Before
applying power, read the instructions carefully, and make the required adjustments.
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12
General Information Regarding Air Motors
WARNING!
Use only non-combustible solvents.
Do not use kerosene or other flammable solvents to flush the air motor.
Flushing with Flammable solvents could cause fire or explosion and result in serious
injury or property damage.
Using GAST Flushing Solvent AH255D will reduce this concern.
Wear eye protection and flush in a well-ventilated area.
Air motors operate best with lubricated, dry, clean air at air pressures below 100psi.
Air Lubricator: Lubricated air is typically available from the air system. If not, an automatic lubricator must be installed in
the air- line ahead of the air motor. Use a pneumatic air lubricant e.g. ISO VG32 or detergent SAE #10 automotive oil.
Lubricator should be adjusted to feed one drop of oil for every 50 to 75cfm.
Moisture: Excessive moisture in the air- line can cause rust formation in the motor and ice to form in the muffler. An inline separator must be used on your pneumatic system to reduce this.
Air Filter: If the air is dirty this will cause the motor to run sluggishly and can break the motor vanes. An in-line filter must
be used on your pneumatic system to reduce this.
Pressure Regulator: Air motors are designed to operate with a maximum air pressure of 100 psi. If higher air pressure is
supplied, an in-line air pressure regulator should be used to reduce the pressure. This can also be used to vary the speed
of the air motor
Flushing: Should excessive dirt, foreign particles, moisture, or excess oil be permitted to enter the air motor, the unit will
act sluggish. Flushing the air motor should remove this.
1. Disconnect air line and muffler
2. Pour several tablespoons of solvent directly into intake port
3. Rotate shaft by hand in both directions for 3 to 4 minutes
4. Reconnect air line and slowly apply pressure until there is no trace of solvent in the exhaust air
5. Re-lubricate motor with a squirt of oil in chamber
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13
Air Motor Horsepower Rating & Air Consumption
For Air Motors Rated at 1.5HP
For Air Motors Rated at 4HP
Note: Output rpm refers to motor output shaft only. For gear reduced drives refer to gear ratio on quotation.
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14
Air Motor Rebuilds
REF#
DESCRIPTION
QTY
1 ∆
Shaft Seal
1
2 ∆
Drive End Bearing
2
3
Drive End Plate
1
4
Rotor Assembly
1
5 ∆
Vane
4
6 ∆
Push Pins
4
7 ∆
Vane Springs
2
REF#
DESCRIPTION
QTY
8
Body
1
9 ∆
Shims
2
10
Dead End Plae
1
11 ∆
End Cap Gasket
1
12
Dead End Cap
1
13
Muffler Assembly
1
Note: Air motor rebuilds are often not worth the parts and labor costs considering with the resulting performance vs.
purchasing a new air motor.
Please email or call to request current procedure from Dynamix Agitators Inc.
info@dynamixinc.com - (604) 244 3771
Air Motor 1.5HP Rating
Exploded views are shown for reference only. Units may vary depending upon specific model. Please refer to factory if
you are unsure of your model.
∆ Denotes parts included in the Service Kit:
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13
Air Motors; 3HP Rating
REF#
DESCRIPTION
QTY
1
Drive End Cap
1
2 ∆
Shaft Seal
1
3 ∆
O-Ring
1
4 ∆
Drive End Bearing
1
5
Dowel Pin
4
6
Drive End Plate
1
7 ∆
Body Gasket
2
8
Body
1
9
Key
1
REF#
DESCRIPTION
QTY
10
Rotor Assembly
1
11 ∆
Push Pin
2
12 ∆
Vane Spring
4
13 ∆
Vane
4
14
Dead Ed Plate
1
15 ∆
Dead End Bearing
1
16 ∆
End Cap Gasket
1
17
Dead End Cap
1
Please email or call to request current procedure from Dynamix Agitators Inc.
info@dynamixinc.com - (604) 244 3771
Exploded views are shown for reference only. Units may vary depending upon specific model. Please refer to factory if
you are unsure of your model.
∆ Denotes parts included in the Service Kit:
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14
Lubrication
Air Motor Connection
Air Motors must always have a filter, lubricator and moisture trap installed on the air supply line. Supply pipe should be
one size larger than the intake port on the motor. A regulator may be installed to control motor speed. Install the airline on
the correct port on reversible motors for proper rotation direction.
Gear Driven
Gear Driven mixers are lubricated at the factory using the proper type and amount of lubricant for normal service. For
additional information contact Dynamix Agitators.
Air Motor
Air Motor lubricator should be adjusted to feed one drop of oil every 50-75 CFM.
Use SAE #10automotive detergent engine oil.
Mixer Shaft Bearings
Mixer Shaft Bearings are pre-lubed and sealed and do not require re-lubrication.
may be damaged if mixer has been run with slipping
coupling)
Also See: “Mixer Will Not Start”
Shaft Will
Not Fit
Into Drive
Shaft over size (proper diameter: 0.001” –
0.002” under normal diameter)
Measure and consult factory
Wrong end of shaft (only one end fits)
Install end marked motor end
(2) Coupling bolts are too tight
Loosen bolts
Wrong size shaft, coupling or bearing
CONSULT FACTORY
Damaged shaft, coupling or bearing
CONSULT FACTORY
Shaft
Vibration
Unstable mounting platform
Reinforce platform
Bent mixer shaft
CONSULT FACTORY
Bent or uneven impeller blades
CONSULT FACTORY
Impeller not immersed in liquid
Fill tank
Impeller too close to surface
Fill tank and lower impeller (see S3)
Worn or damaged drive bearings
Replace damaged parts
Noisy
Operation
Foreign material in lubricant
Change lubricant
Dry lip seal in spool
Apply lubricant to lip seal
Insufficient lubricant
Fill proper amount of lubricant
Incorrect lubricant
Change to correct lubricant
Loose drive coupling bolts
Check and tighten coupling bolts
Worn or faulty bearings/gears
Check bearings/gears – replace if necessary
Oil
Leakage
Damaged broken gasket
Replace gasket
Excessive lubricant
Check manual for proper amount of lubricant and
drain excess
Seals worn or damaged
Replace seals
Loose bolts around side plates
Check and tighten bolts
Bearing
Failure
Water damage
Replace bearings (check all other parts)
High temperature product
Provide heat shield
Also See: “Noisy Operation”
CONSULT FACTORY
Use This Chart to Diagnose Operation Issues
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16
Terms & Conditions
These Delivered Terms and Conditions (the “Delivered Terms”) apply to the purchase of Dynamix Agitators Inc.
(“Dynamix”, “We” or “Our”) products (“Products”) by a customer (the “Customer”). Unless otherwise indicated, these
terms and conditions will apply to all purchases of Products from Dynamix.
PURCHASE TERMS
The Customer’s purchase of Products is governed by: (1) the quotation sent to the Customer for the Products, which sets
out the Customer’s name and address, the Products covered, price and payment terms (the “Quotation”); (2) the terms
and conditions attached to the Quotation; (3) these Delivered Terms; and (4) any additional terms referenced in the
Quotation (collectively, the “Agreement”).
CONFIDENTIAL INFORMATION
The Product pricing, terms and conditions of sale, the Quotation, and other information contained in or disclosed by
Dynamix pursuant to the Agreement is confidential. Customer may not disclose such pricing, terms and conditions,
Quotation and other information to any other party without Dynamix’s prior written approval, except for any legally required
disclosures. Dynamix reserves the right to enforce these confidentiality restrictions against any party who wrongfully
discloses, receives or further disseminates Dynamix’s confidential information.
LIMITATION OF REMEDIES
Customer’s remedy for breach of any of the foregoing warranties shall be limited to those set forth in the Warranty
Section provided below, however, that We will not be responsible for removal, loading, installation, freight or similar
related expenses in connection with any modification, replacement or repair. The determination of which remedy shall be
applicable, shall be determined by Dynamix, in its sole discretion.
DYNAMIX AND ITS AFFILIATES AND REPRESENTATIVES HAVE NO LIABILITY TO CUSTOMER FOR ANY DIRECT,
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DELAY WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST OR INTERRUPTED BUSINESS, LOSS OF USE, LOST
PROFITS OR LOST REVENUES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING, BUT
NOT LIMITED TO, CONTRACT, TORT, WARRANTY OR NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF DYNAMIX AND ITS AFFILIATES AND
REPRESENTATIVES TO CUSTOMER AND CUSTOMER’S EXCLUSIVE REMEDY FOR ANY AND ALL CLAIMS
ARISING OUT OF OR RELATING TO THIS CONTRACT, INCLUDING, BUT NOT LIMITED TO, THE PRODUCTS
PROVIDED HEREUNDER, IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT THAT IS THE BASIS FOR
THE CLAIM.
Customer will be barred from any remedy unless Customer gives Dynamix prompt written notice of the problem. Further,
any returns of Products for modification, repair or replacement must be authorized by Dynamix in writing prior to return of
the Products by the Customer.
Dynamix will not be responsible for any repairs performed by third parties unless the extent, or terms and costs of such
repairs, are authorized by Dynamix, in writing in advance.
PATENTS
Dynamix represents and warrants that, to its knowledge, the Products do not infringe upon any patents granted to others.
We do not assume any responsibility or liability for any claim of infringement brought against the Customer, its
successors, assigns, customers or users of the Products.
UNAUTHORIZED MODIFICATIONS
Modifications to the Products ordered by Customer, or any of their components, could significantly affect their
performance or conformance to Dynamix’s features. Any modification of the Products, or any of their components, other
than as performed or authorized in writing by Dynamix, is prohibited and will invalidate and terminate Dynamix’s warranty
for the Products, effective on the date of any such modification.
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17
LEGAL FEES
If a suit or action is brought by any party under this Contract to enforce or interpret any of its terms or in any appeal
therefrom, it is agreed that the prevailing party shall be entitled to reasonable legal fees to be fixed by the trial court and/or
appellate court. Customer shall be responsible for any and all costs of collection incurred by Dynamix in connection
herewith, including legal fees and costs.
JURISDICTION / VENUE
These Delivered Terms will be governed by and construed in accordance with the laws in force in the Province of British
Columbia and the federal laws of Canada, as applicable therein, without regard to its conflict of laws principles. The
Parties agree to attorn to the exclusive jurisdiction of the courts of British Columbia.
GENERAL MATTERS
Any assignment of these Delivered Terms will be void without the other party’s prior written consent, which will not be
unreasonably withheld. Dynamix may hire subcontractors or use its affiliates to perform the obligations under this
Agreement. If any part of these Delivered Terms are found invalid, the remaining part will be effective. No waiver,
alteration or modification of any of the provisions of these Delivered Terms will be binding on Dynamix, unless made in
writing and signed by a duly authorized officer of Dynamix. These Delivered Terms, the Quotation and its attached terms
and conditions, and any other terms referenced in the Quotation contain the entire agreement of the parties.
Warranty
Dynamix warrants to the Customer that the Product will perform substantially in accordance with the features and Solution
Assurance as set out in the Quotation and be free from defects in materials and workmanship under normal use.
We warrant that we will modify, repair or replace the Product provided to the Customer, at Our sole discretion and at no
charge, Ex Works (Incoterms 2000) Dynamix plant, if the Product is defective in materials or workmanship under normal
use.
WE DO NOT GUARANTEE THE PRODUCTS AGAINST CHEMICAL OR ABRASIVE ATTACK OR OTHER
DETERIORATION DUE TO EXPOSURE.
THE FOREGOING WARRANTIES EXTEND ONLY FOR 12 MONTHS AFTER FIRST INSTALLATION OF THE
PRODUCT AT CUSTOMER’S FACILITY OR FOR 18 MONTHS AFTER ITS SHIPMENT FROM DYNAMIX’S PLANT,
WHICHEVER PERIOD IS SHORTER, OR AS OTHERWISE STATED IN WRITING BY DYNAMIX.
EXCEPT AS EXPRESSLY PROVIDED IN THE AGREEMENT, WE EXPRESSLY DISCLAIM AND MAKE NO EXPRESS
OR IMPLIED REPRESENTATIONS, CONDITIONS, GUARANTEES OR WARRANTIES OF ANY KIND, ORAL OR
WRITTEN, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT, INTER-OPERABILITY OF PRODUCTS, USAGE, CUSTOM OR
TRADE, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DYNAMIX. THE ABOVE
WARRANTIES SHALL NOT APPLY TO FAILURES RESULTING FROM (A) NORMAL WEAR AND TEAR, (B)
ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE, MISUSE OR USE INCONSISTENT WITH ANY INSTRUCTIONS
PROVIDED AS TO STORAGE, HANDLING, MAINTENANCE, LUBRICATION, INSTALLATION, STARTUP,
OPERATION AND SAFETY, (C) IMPROPER INSTALLATION AND/OR (D) INACCURATE AND/OR INCOMPLETE
SPECIFICATIONS, DESIGN CONDITIONS OR OTHER DATA FURNISHED BY OR ON BEHALF OF CUSTOMER. WE
MAKE NO WARRANTY WHATSOEVER WITH RESPECT TO ACCESSORIES OR PARTS NOT SUPPLIED BY
DYNAMIX.
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Warranty & Claims Policy
The following statement of our Warranty and Claims Policy is intended to assist our customers in understanding the terms
of our warranty, the circumstances under which we will honor claims, and the procedure for making claims.
Our Warranty and Claims Policy should be read in conjunction with and is subject in as respect to the Terms and
Conditions of Sale which appear on our quotation and acknowledgment forms and the specific terms of any distributorship
or other such agreement between us and the individual customer.
1. Warranty Manufactured Products
We warrant Products manufactured by us to be free from defects in material and workmanship for a
period of twelve (12) months after first installation of mixer or for eighteen (18) months after shipment
from our factory, whichever occurs first.
Our liability under this warranty or in connection with any other claim relating to our Products is limited
to the repair, or at our option, the replacement or refund of the purchase price, of any Products or parts
or components which are returned to us freight prepaid and which are defective in material or
workmanship. Products or parts or components thereof, which are repaired or replaced by us will be
returned to our customer freight collect.
2. Limitation of Liability
The only warranty that we offer our customers is that warranty which is set forth on our quotation and
acknowledgment forms and which is summarized above.
WE DO NOT MAKE ANY OTHER EXPRESS WARRANTIES OR ANY IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A
PARTICULAR PURPOSE OR USE.
In addition, we do not assume and we expressly disclaim any liability for
i. any SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES which
anyone may suffer as the result of the sale, delivery, servicing, use or loss of use, of
any Product, or
ii. any charges or expenses of any nature which are incurred without our express written
consent.
Our total liability under our warranty or in connection with any claim involving any Product is expressly
limited to the purchase price of the Product in respect of which damages are unclaimed.
3. What Is Not Covered By Warranty: Damages and Claims for Which Dynamix Is Not Responsible
The following are examples of the kinds of defect which are not covered by Our warranty; defects which
are caused by improper installation, improper or abnormal use or operation, or improper storage or
handling; defects caused by our customer's failure to perform normal preventive maintenance; defects
caused by repairs by persons not authorized by us; defects caused by modification alterations made by
our customer; and any damage to our Product occurring while is in our customer’s possession.
Since these are examples and not a complete list, we suggest that our customers contact our Customer
Service Department if they have any question concerning the scope of our warranty.
Additional costs incurred by our customers because of delays in delivery are consequential damages
for which we are not responsible.
Risk of loss or damage to our Products passes to our customer when we tender our Products to the
carrier. Although we cannot process transit damage claims with any carrier on a customer's behalf, we
will provide reasonable assistance to our customers when such claims arise.
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4. Consultations with Customers
When so requested, our engineers and other personnel may consult with our customers concerning our
Products. While our employees will offer their best judgment on any question, the ultimate responsibility
for selecting that Product which will perform the functions and applications desired by the customer
rests with the customer. As noted above, we make no warranty, express or implied, as to the fitness of
any Product for any Product for any particular purpose or use.
5. How to Make a Claim
Within the limits of the terms and conditions set forth on our quotation and acknowledgment forms and in
the Warranty and Claims Policy, we will honor reasonable and justified claims when adequate evidence is
provided to show that our Product was defective.
Whenever a customer has a claim concerning a Product, the customer should contact the Customer
Service Department.
CUSTOMERS SHOULD NOT RETURN ANY PRODUCTS OR PARTS OR COMPONENTS TO US
WITHOUT FIRST CONTACTING US.
When contacting us, customers should have the following information available:
a) Customer name, location, purchase order number and date of purchase
b) Factory/Branch order number (serial number)
c) Product/Model number
d) Equipment installation date
Dynamix will notify the customer whether it will be necessary to return the Product or part or component
to us. If so, we will send the customer an "AUTHORIZED RETURN NUMBER" that must be attached to
the product or part or component before returning it. All items returned to us must be returned freight
prepaid.
If we determine that the Product or part or component is defective and that the defect is covered by our
warranty, we will, as explained above, correct the defect or refund the purchase price.
Customers should promptly inspect all Products upon delivery. The Customer must make claims for
shortages within 20 days after the date of shipment from our factory or warehouse. We suggest that
shortages be noted on the bill of lading or packing list, which should then be sent to our Customer
Service Department for verification.
All other claims must be submitted within 60 days after the date of shipment from our factory or
warehouse, or in the case of an alleged breach of warranty, within 60 days after the date within the
warranty period on which the defect is or should have been discovered. Claims may not be deducted
from payments made to us unless we have so agreed in writing in advance.
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e) Equipment failure date
f) Application or service of unit
g) Details of claim
20
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Warranty Data Sheet
To validate your warranty, please complete this form and return to:
Dynamix Agitators Inc.
#150-14480 River Road
Richmond, BC, Canada
V6V 1L4
Mixer Model Number Serial Number
Purchase Order Number Date Received
Tank Number or Location
Agitator Start Up Data
Date of Installation Voltage at Start Up V
DD/MM/YYYY
Full Load amperage measured with ammeter Agitator shaft speed RPM
Observed Level of Agitation: Gentle Medium Vigorous Violent
Inspector: Date:
Please print name clearlyDD/MM/YYYY
Description of Process:
Comments:
Notes:
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