Dymo Rhino PRO 5000 User Manual

1.27 Mb

User Guide


AC Power Connector

Power Button

Print Button

Hot Keys

Backspace/Clear All

Symbol Keys

Function Keys

Numeric Keys

Alpha Keys

Tape Exit

LCD Display

Cutter Lever

Navigation Key

Thumb Latch for Tape Compartment




Space Bar/

Symbol Key

Thumb Latch for

Battery Compartment

Figure 1 RhinoPRO 5000 Printer


About Your New Printer

With your new DYMO RhinoPRO5000 printer, you can create a wide variety of high-quality, selfadhesive labels. You can choose to print your labels in many different sizes and styles. The printer uses RhinoPRO Industrial label cassettes in widths of 1/4” (6 mm), 3/8” (9 mm), 1/2” (12 mm), or 3/4” (19 mm). RhinoPRO label cassettes are also available in a wide range of materials.

Visit www.dymo.com/industrial for information on obtaining tapes and accessories for your printer.

Warranty Registration

Please complete the warranty registration card and return it to the appropriate customer service address within seven days. Visit www.dymo.com/ industrial for details.

Getting Started

Follow the instructions in this section to get started by printing your first label.

Power Supply

The printer can operate on AC or battery power. To save power, the printer will automatically turn off after five minutes of inactivity.

Inserting the Batteries

The printer uses six AA batteries.

To insert the batteries

1.Press the thumb latch on the bottom of the labelmaker to open the battery compartment door. See Figure 2.

Press thumb latch

Figure 2

2.Insert the batteries following the polarity markings (+ and –).

3.Close the compartment door.

Remove the batteries if the printer will not be used for a long period of time.

Connecting the AC Adapter

Connecting the AC adapter to the printer disconnects the batteries as a power source.

To connect the AC adapter

1.Plug the power adapter into the power connector on the top, left side of the printer.

Figure 3

2.Plug the other end of the power adapter into a power outlet.

Inserting the Tape Cassette

Your printer comes with one label tape cassette. Visit www.dymo.com/industrial for information about purchasing additional label cassettes.


To insert the tape cassette

1.Press the thumb catch on the right side of the printer to open the tape cassette door.

The first time you use the printer, remove the protective cardboard insert from between the print head and pinch roller. See Figure 4.

Remove cardboard insert

Tighten tape

= 6 mm

= 9/12 mm

= 19 mm

Set cassette switch

Figure 4

2.Set the cassette switch for the size of the tape cassette that you are inserting. See Figure 4.

A notch in the cassette fits over the switch when the cassette is in the correct position.

3.Make sure the tape and ribbon are taut across the mouth of the cassette and that the tape passes between the guideposts. If necessary, turn the spool clockwise to tighten the ribbon.

4.Insert the cassette with the tape and ribbon positioned between the print head and pinch roller. See Figure 5.

Push down gently

Print Head

Pinch Roller

Figure 5

5.Press firmly until cassette clicks into place. Make sure tape and ribbon are positioned correctly.

6.Close the tape cassette door and press to turn on the power.

Selecting a Language

Several language-related features on the printer are determined by the language setting, such as availability of special characters, units of measure, menu text, and so on.

By default the language is set to English.

To select a language











to select the language.



to set the language.

Select Universal as the language for the units of measure to be in millimeters.

Printing Your First Label

You are now ready to print your first label.

To print a label

1.Enter text to create a simple label.

2.Press Print .


3.Cut the label using your thumb to lift the cutting lever and pull it towards the back of the printer. See Figure 6.

Figure 6

4. Remove the label.

Congratulations! You have printed your first label. Continue reading to learn more about the options available for creating labels.

Getting to Know Your Printer

Become familiar with the location of the feature and function keys on your printer. See Figure 1 on page 2. The following sections describe each feature in detail.


The button turns the power on and off. If no keys are pressed after five minutes, the power is switched off automatically.

LCD Display

The printer’s LCD display typically shows a row of fourteen characters. However, you can enter up to 99 characters and spaces.

Hot key and feature indicators appear on the top, side, and bottom of the display to indicate that a feature is selected. See Figure 7.





















































Figure 7


When the printer is used in a low-light environment, the display may become difficult to read. The backlighting feature will light the display.

Press + ESC to turn backlighting on and off.


The CAPS key toggles capitalization on and off. When CAPS mode is turned on, the CAPS indicator is shown on the display and all letters that you enter will be capitalized. The default setting is CAPS mode on. When CAPS mode is off, all letters entered appear in lower case.

Function Key

The key is used to select the function or symbol printed above a key. For example, when you press SIZE , the Font size menu appears in the display;

however, if you press + SIZE together, the Language menu appears.

Backspace Key


key removes the character to the left of

the cursor. +

clears all the current label text

and fixed-length settings. Text size and other settings remain unchanged.

Escape Key

The ESC key returns you to the starting point from within any function.


Navigation Key

You can review and edit your label using the and arrows on the Navigation key.

You can also view menu choices using and , and then press to make a selection.

Designing Your Label

You can choose from a number of formatting options to enhance the appearance of your labels.

Changing the Font Size

You can print the text on your label in five font sizes: extra-small, small, medium, large, and extralarge. Figure 8 shows the Font menu.


Figure 8

The font size you can use depends on the size of label tape that is installed in the printer.

To set the font size

1.Press SIZE .

2.Use the arrow keys to select a font size.

3.Press .

Creating Multi-Line Labels

You can create multi-line labels depending upon the size of the label tape, as follows:

Tape Size





(6 mm)

(9 mm)

(12 mm)

(19 mm)






of Lines










To create a multi-line label

1. Type the text for the first line, and press .

2.Type the text for the next line.

3.Repeat these steps for each additional line.

Adding Symbols

The printer supports the extended symbol set as shown in Figure 9.













































Figure 9

To add a symbol



Press +

. The first row of


symbols shown in Figure 9 is displayed.


Use the arrow keys to move to the desired


symbol. Use

and to move horizontally along

a row of symbols. Use and to scroll vertically through the rows of symbols.

3.When you locate the desired symbol, press to add the symbol to your label.

In addition, commonly used electrical and datacom symbols are available on individual keys for easy entry. See Figure 10.

Figure 10

Using International Characters

The printer supports the extended Latin character set using RACE technology. Similar to using a mobile phone keypad, typing a letter multiple times within a very short time will scroll through variations of that letter.


For example, if you repeatedly press the letter a, you will see a à á â ã ä å and so on through all the variations available. The order in which the character variations appear depends on the language you have selected to use.

Saving your Label

You can save up to eight labels in memory.

To save a label

1.Type your label text.

2.Press SAVE to display the memory locations. Each memory location is represented by a box. Memory locations that contain a stored label are filled and when the cursor is positioned over a location, the contents are displayed.

3.Use the arrow keys to select an empty location.

4.Press to save the label.

Recalling the Label from Memory

Once a label is saved to memory, you can recall the label to print or edit.

To recall a label from memory

1.Press RECALL . The memory locations are displayed.

2.Use the arrow keys to move to the memory location that contains the label you want and press .

Deleting a Label from Memory

When you no longer need a stored label, you can delete it from memory.

To delete a label from memory

1.Press RECALL . The memory locations are displayed.

2.Use the arrow keys to move to the memory location that contains the label you want.

3. Press +

and then press

to clear the

memory location.


Using the Hot Keys

You can create labels for specific applications using hot keys. Hot keys are available for wraparound, fixed, patch panel, terminal block, and barcode labels. See Figure 11.



Figure 11

Printing Wrap-Around Labels WRAP

You can create labels that wrap around a cable or wire. The text is placed vertically or horizontally along the width of the cable and repeated so that you can read the label from any angle.

You can select from a number of different wire gauges or cable lengths. Figure 12 for shows the menu selections available.


1/0-4/0 AWG



22-16 AWG

CABLE 3.0”



14-10 AWG (Default)

CABLE 4.0”



8-4 AWG

CABLE 5.0”



3-1 AWG

CABLE 6.0”



Figure 12

To print vertical wire wraps

1.Enter the text for the label.

2.Press WRAP .

3.Use the arrow keys to move

to the desired wire gauge or cable size, and press .

4. Press Print .

123 123 123 123123 123 123

Figure 13


To print horizontal wire wraps


Enter the text for the label.


Press +






Use the arrow keys to move to


the desired wire gauge or


cable size, and press .


Press Print .

123 123

123 123

123 123

123 123

Figure 14

Printing Fixed Length Labels FIXED

Normally, the length of the label is determined by the length of the text entered. However, you may wish to make a label for a specific purpose that is a fixed length regardless of the length of the text.

You can specify a fixed length for a label in 0.250” (6 mm) increments between 0.500” (20 mm) and 40.000” (999.9 mm). The preset fixed length is 1.5” (25 mm). Any change you make to the fixed length setting remains in effect until you change it.

The amount of text that will print on the label determines the minimum length of a label, regardless of the fixed length you set manually. For example, setting a fixed length of 0.50” for a label with 20 characters would have no effect on the label length.

To set the label length

1. Press FIXED .

2. Press

to increase the length.

3. Press

to decrease the length.

4. Press .

Printing Patch Panel Labels PPANEL

Patch panel mode allows you to label a row of ports on a patch panel. You select the distance between ports, enter the desired text, serialize, and print.

The result is a long label with multiple, evenly spaced text for each port. See Figure 15.

01 02 03 04 05 06

Figure 15

To print a patch panel label

1.Enter the text for the first position on the label.

2.Press PPANEL .

3.Enter the distance between each label and

press . The default is 0.5” (12 mm) and the value can be set in increments of 0.5” (12 mm) up to 20” (480 mm).

4.Follow the directions in Serializing Your Labels on page 9 to serialize the text that will print on the label.

Printing Terminal Block Labels TBLOCK

Terminal block labels are very similar to patch panel labels; however, the text is printed vertically. See Figure 16.









Figure 16

To print a terminal block label

1.Enter the text for the first position on the label.

2.Press TBLOCK .

3.Enter the distance between each label and

press . The default is 0.5” (12 mm) and the value can be set in increments of 0.05” (1 mm) up to 20” (480 mm).

4.Follow the directions in Serializing Your Labels on page 9 to serialize the desired number or

letter that will print on the label.


Printing Vertical Labels VERT

Single-line labels can be printed with the text running vertically.

To print vertically

1.Enter the text for your label.

2.Press VERT and then Print .

Printing Barcode Labels +VERT .

The printer can generate two types of barcodes: CODE-39 and CODE-128. You can only print a barcode on 3/4” (19 mm) label tape.

The barcode will print horizontally along the label with the text in small print underneath the barcode. You can optionally add text before and after the barcode.

To create a barcode

1.Enter the text you wish to appear before the barcode on the label. (Optional)


Press +











Use the arrow keys to choose CODE-39 or


CODE-128, and press .


Enter the text for the barcode between the


barcode symbols (





) and press .





5.Enter any text you wish to appear after the barcode. (Optional)

6.Press Print .

Printing Options

You can choose to print multiple copies of the same label, print serialized labels, or print a combination of both.

Printing Multiple Copies

You can print up to 99 copies of the same label at one time. When printing multiple copies, a dotted cut-line is printed between each label.

To print multiple copies


Press + Print .


Press the

arrow to increase the number of


copies to print. The default is 2 copies.


Press the

arrow to decrease the number of


copies (maximum is 99).

4. Press or Print to begin printing.

You may notice a brief pause in printing between each label for more complex formats.

When printing is finished, the number of copies to print returns to 2.

Advancing the Label Tape

The default leader space for all labels is approximately 5/16” (10 mm). To add additional blank space to the beginning or end of your label, you can feed the tape in 0.25” (6 mm) increments.

Press + RECALL .

Serializing Your Labels

You can print serialized labels numerically or alphabetically. Numbers can be incremented from 1-99 and letters from A-Z.

You can serialize any number or letter by placing the cursor under the position to be incremented, such as the number 2 in 123 or the letter B in ABC. For example, with the cursor under the 2 in 123 and the increment #=3, the resulting labels would print as 123, 133, and 143.

When the letter Z or the number 9 is reached during serialization, a letter or number is added to increase the increment. For example, Z increments to AA and 9 increments to 10.

When a space is present in a string to be serialized, only the numbers or letters after the space are serialized.


To serialize your labels

1.Enter the text for your label.

2.Use the arrow keys to move the cursor under the letter or number to serialize.

3.Press SERIAL .

4.Enter the number of labels you wish to print and

press or Print to begin printing. Enter 1-99 for numbers and 1-26 for letters.

To print multiple copies of the same serialized label, choose + Print and enter the number of copies of each label to print. See Printing Multiple Copies on page 9.

Adjusting Print Quality (Advanced)

Depending on the label material you choose, you may need to lighten or darken the print on the label. Adjusting the print head temperature allows you to control the print quality (+/- 20).

To set the print head temperature


Press +






Use the arrow keys to select the print head


temperature and press .

3.Repeat as necessary until you are satisfied with the print quality.

Cleaning Your Printer

Your printer is designed to give you long and trouble-free service, while requiring very little maintenance.

Clean your printer from time to time to keep it working properly. Clean the cutter blade each time you replace the tape cassette.

To clean the cutter blade

1.Remove the tape cassette.

2.Press and hold down the cutter lever to expose the cutter blade.

3.Use a cotton ball and alcohol to clean both sides of the blade.

4.Release the cutter lever.

To clean the print head

Clean the print head using the cleaning tool located inside the tape compartment lid.

RhinoPRO Label Cassettes

The following industrial label cassettes are available for the RhinoPRO 5000 printer.

Material Type





(9 mm)

(12 mm)

(19 mm)



Flexible Nylon





(3.5 m)

Flexible Nylon





(3.5 m)

Permanent Polyester






(5.5 m)




Permanent Polyester






(5.5 m)






Review the following possible solutions if you encounter a problem while using your printer.

Problem/Error Message


No display

• Ensure the printer is turned on.






Replace discharged batteries.

Poor Print Quality

Replace discharged batteries.






• Ensure tape cassette is installed properly.






• Clean the print head.






• Replace the tape cassette.

Poor Cutter Performance

Clean the cutter blade. See Cleaning Your Printer.

!!!!!!!!!!!!! printer is jammed.

Remove cassette to clear the tape jam.






Replace the batteries.






Batteries are discharged.



Text Limit

Delete some or all of the buffer text.

Exceeded maximum number of characters in buffer.



Too many lines

Select another format.

Exceeded maximum number of lines allowed.



Enter numbers only

Enter only numeric characters for this selection.

Non-numeric characters entered in error.



Print failed

Check for tape jam, empty tape cassette, discharged

Undetermined printer error.

batteries, or other problems.

No tape

Insert a new tape cassette

Tape cassette missing or empty.



Battery low

Replace batteries or connect AC power adapter.

Batteries almost discharged.



Tape Jam

• Remove jammed tape and replace tape cassette.

Motor is stalled due to tape jam.

Clean cutter blade.

If you still need assistance, contact DYMO Customer Support for your country. The Warranty booklet includes a list of contact numbers for each country.

Documentation Feedback

We are constantly working to produce the highest quality documentation for our products. We welcome your feedback.

Send us your comments or suggestions about our user guides. Please include the following information with your feedback:

Product name, version number, and page number

Brief description of content (instructions that are inaccurate or unclear, areas where more detail is needed, and so on) We also welcome your suggestions about additional topics you would like to see covered in the documentation.

Send email messages to: documentation@dymo.com

Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please contact Customer Support.


This product is CE marked in accordance with the EMC directive and the low voltage directive and is designed to conform with the following international standards:

US FCC Class B Compatibility

Safety - EN 60950, IEC 950, UL 1950

EMC Compatibility EN 61000 3-2/3 ; EN 61000 4-2/3/4/5/6/8/11; ENV 50204;

EU Immunity - EN 55024 & addendums A1, A2 Electromagnetic Compatibility (EMC) - Information Technology equipment, Immunity Characteristics

Emissions – EN 61000-6-3: Electromagnetic Compatibility (EMC) - Part 6: Generic Standards - Section 3: Emission standard for residential, commercial and light industrial environments.

Esselte is an ISO 14000 registered company. Plastic components of this printer have been marked to enable final disposal in a manner that is sensitive to the environment.

DYMO Corporation

44 Commerce Road Stamford, CT 06902-4561 (203) 355-9000

© 2003 DYMO Corporation. All Rights Reserved.

No part of this document may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of DYMO Corporation.

RhinoPRO is a trademark of DYMO Corporation. DYMO is a registered trademark of Esselte Corporation. All other trademarks are the property of their respective holders.

927448 Rev 11/03