Doro X20 User Manual

X20 Telephone

User Guide

1

DORO X20 Wall Telephone

Introduction

Thank you for purchasing this wall telephone.

The DORO X20 is one of a new series of especially designed, high quality
telephones. A number of user friendly features are available which include ten
memories, adjustable ringer, last number redial and mute.

CONTENTS

Installing the Telephone

Location of Controls .......................................... 2

Installation ................................................. 3

Wall Mounting .............................................. 4

Replacing the Handset ......................................... 4

Using the Telephone

Making a Call ............................................... 5

Last Number Redial .......................................... 5

Mute ...................................................... 5

Memory Usage ..............................................5-6

Handset Volume Control ....................................... 6

Telephone Ringer ............................................ 6

Additional Network services .................................... 7

Pause ..................................................... 7

Additional Information

Cleaning ................................................... 7

REN ...................................................... 7

Connection Information ........................................ 7

Fault Finding ............................................... 8

Guarantee .................................................. 8

Wall Mounting Template ....................................... 9

2

LOCATION OF CONTROLS

1 Handset 7 Handset hook switch
2 Memory dialling 8 Last number redial
3 Memory/Ringer programming 9 Recall
4 Mute 10 Volume control up/down
5 Handset curly cord 11 Keypad 0-9, *, #
6 Handset retainer

3

INSTALLATION

1. Plug the telephone line cord and the handset curly cord into their respective sockets

on the base of the telephone.

2. Press both cords into the cable channels. The line cord can be located in an upwards

direction if required.

To wall mount the telephone, see page 4.

3. Plug the telephone line cord into the wall telephone socket.

Base of telephone

Telephone line cord

Handset curly cord

Cable channels

4

WALL MOUNTING

The DORO X20 is ideal for wall mounting. Before you commence check that the
intended mounting point is within reach of a telephone socket. Two screws and two
retainers are provided.

1. Use the template at the rear of this guide to mark the position of the two screws which

will secure the telephone in position.

2. Drill the holes.

3. Place the retainer on the screw and insert the screws (use raw plugs if necessary, not

supplied).

4. When you have finished, the retainers will lie proud off the wall. Place the telephone

in position and locate the two holes on the base of the telephone over the retainers,
then slide into position.

REPLACING THE HANDSET

The telephone handset contains a magnet to enable correct placement. Always ensure that
the handset is first located in the direction of arrow A below (onto the handset retainer)
and then offered up to the base of the telephone in the direction of arrow B below. When
correctly placed the handset will lie as shown in C below.

C

5

MAKING A CALL

1. Lift the handset.

2. Wait for the dial tone and then dial the telephone number required.

3. To terminate the call, replace the handset.

LAST NUMBER REDIAL

To redial the number called, lift the handset and press the button. The number will
be dialled automatically.
The number will be retained in memory until another number is dialled.

MUTE

To speak privately to a third party while on a call, press and hold the small button on the
underside of the handset. Release the button when you wish to resume your telephone
conversation.

MEMORY USAGE

Ten of your most frequently used telephone numbers can be stored in the memory for
speed dialling. The memory locations are keypad digits (0-9).

Please ignore any Network announcement during programming.

MEMORY STORAGE

1. Lift the handset.

2. Press and release the button.

3. Press and release the button.

4. Press an d release a keypad digit from 0-9 which will represent the memory storage

location.

5. Dial the telephone number you wish to store (maximum 21 digits).

6. Press and release the button.

7. Replace the handset.

To store the other telephone numbers, repeat the above procedure. To change a number
already stored, use the above procedure.

NOTE: Use the self adhesive memory card provided to record the numbers associated

with the memory storage locations 0-9.

6

DIALLING A MEMORY NUMBER

1. Lift the handset.

2. Press and release the button.

3. Press and release the keypad digit (0-9) which represents the stored number.

The number will be dialled automatically.

HANDSET VOLUME CONTROL

The volume of the handset earpiece can be increased or decreased in six different levels
according to personal preference.

To increase, press and release the button

To decrease, press and release the button

TELEPHONE RINGERS

There are three different ringers available and three different settings for each ringer.
Please ignore any Network announcement during programming.

1. Lift handset.

2. Press and release the button.

3. Press and release the button.

4. Select a number 0-9 from the table below.

Keypad digit Ringer Setting

1 A Low
2 A Normal
3 A High
4 B Low
5 B Normal
6 (factory setting) B High
7 C Low
8 C Normal
9 C High
0 D Off

5. Press and release the button.

If you select the Off position (D) the factory setting will be restored automatically when the handset is
lifted.

7

ADDITIONAL NETWORK SERVICES

Optional Network services such as call waiting, reminder calls, charge advice, etc., can
be accessed via the R, # and * buttons. For further information, contact your Network
Operator.

PAUSE

For some Network services such as home banking or PABX’s which give a secondary
dial tone before further dialling, it may be necessary to insert a pause between digits.
Program the phone as described on page 5 and use the button to enter a pause. It is
not possible to enter more than three consecutive pauses.

WARNING

Do not position in areas of high humidity or in direct sunlight.
Do not position in bathrooms or near water.

CLEANING

The casing should be cleaned by wiping with a damp cloth. Do not use abrasives or spray
polish that may cause damage.

REN

The REN number of the X20 is 1. The REN number (Ringer Equivalence Number) is
designated to represent the amount of power that a telephone draws from the telephone
line. Most normal exchange lines have a REN capacity of 4. If you wish to connect any
other equipment to the line, simply add up the REN numbers of each piece and ensure
that the total does not exceed 4. If you exceed 4, one telephone may not ring. If the
equipment is BT supplied then, unless otherwise marked, the REN should also be
assumed to be 1.

CONNECTION INFORMATION

The X20 may be connected to public telephone networks in the United Kingdom. It may
be also connected to switching systems that use tone signalling with timed break recall.
If you are in doubt contact your switch supplier.
The apparatus should not be used as an extension to a payphone.
The apparatus should not be connected to a shared service.
Any other usage will invalidate the approval of the apparatus if as a result it ceases to
conform to the standards against which the approval was granted.

8

FAULT FINDING

In the unlikely event of a fault occurring, proceed as follows:

1. Check that telephone is plugged into telephone socket and that all connections are
secure.

2. Check telephone operation in master telephone socket. There may be a fault with the
line in which case contact your Network Operator.

3. Check that total of REN numbers (see page 7) does not exceed 4.

4. If memory numbers are not dialled correctly, re-programme numbers and re-try.

5. If the telephone does not ring, lift and replace the handset (the ringer may be
programmed off).

GUARANTEE

The DORO X20 is guaranteed for a period of 12 months from the date of purchase. In
the unlikely event of a fault during this period, please return it with a copy of the purchase
receipt to your supplier.

The guarantee does not extend to damage caused by misuse, negligence, excessive
voltage, faults on the telephone line or lightning.

This guarantee in no way affects your statutory rights.

SERVICE

For service outside the guarantee period, please contact:

DORO-Audioline Ltd.,
22, Walkers Road,
North Moons Moat,
Redditch
Worcestershire
B98 9HE

Tel : [phone]

9

WALL MOUNTING TEMPLATE

If you are wall mounting this telephone use this template to position two holes 100 mm
apart. Before drilling holes check for hidden electricity cables and water pipes.

CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)