Network Video Server
User Guide
Version 3.4
by Dividia Technologies
09/01/2014
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DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect
to the contents of this documentation, its quality, performance, merchantability,
or fitness for a particular purpose. Information presented in this documentation
has been carefully checked for reliability; however, no responsibilities are
assumed for inaccuracies. The information contained in this documentation is
subject to change without notice.
In no event will Dividia Technologies be liable for direct, indirect, special,
incidental, or consequential damages arising out of the use or inability to use this
product or documentation, even if advised of the possibility of such damages.
COPYRIGHT
2002-2014 by Dividia Technologies, L.L.C. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form by any means without the
written permission of Dividia Technologies, L.L.C.
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Contents
1 Preface
1.1 Package Contents …...................................................................... 7
1.2 Specifications …............................................................................ 8
1.3 Limited Warranty …....................................................................... 8
1.3.1 Warranty Length ........................................................... 8
1.3.2 Who is protected? …..................................................... 9
1.3.3 What is and is not covered? …...................................... 9
1.3.4 What we will and will not pay for …............................ 9
1.3.5 Contact Information ….................................................. 9
2 NVS Introduction …................................................................................... 11
3 Live Video Monitoring …........................................................................... 13
3.1 1 – Camera Display …................................................................. 14
3.2 4 – Camera Split Display …......................................................... 14
3.3 8 – Camera Split Display …......................................................... 15
3.4 9 – Camera Split Display …......................................................... 15
3.5 16 – Camera Split Display …....................................................... 15
3.6 Full Screen Display ….................................................................. 15
3.7 Auto Scan …................................................................................. 16
4 Playback of Recorded Video …................................................................. 17
4.1 Overview ….................................................................................. 17
4.2 Video Preview ….......................................................................... 18
4.3 Video Player …............................................................................. 18
4.4 Video Download …...................................................................... 18
4.5 Filters …...................................................................................... 19
5 Setting up your NVS System …................................................................. 21
5.1 System Setup …........................................................................... 22
5.1.1 NVS Name …............................................................... 22
5.1.2 Recording Frame Rate …............................................. 22
5.1.3 Auto Scan Interval …................................................... 23
5.1.4 Email Setup ….............................................................. 23
5.1.5 Digital Output (Optional) …........................................ 23
5.2 Device Setup ..….......................................................................... 24
5.2.1 Input Setup …............................................................... 24
5.2.2 Find Utility ….............................................................. 25
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5.3 User Setup …................................................................................ 26
5.3.1 Overview …................................................................. 26
5.3.2 Setup a New User ….................................................... 26
5.3.3 Edit User Access Rights ….......................................... 26
5.3.4 Cloning User Rights …............................................... 28
5.3.5 Delete a User …........................................................... 28
5.3.6 Applying User Changes …........................................... 28
5.4 Camera Setup …........................................................................... 29
5.4.1 General …..................................................................... 29
5.4.2 Video …........................................................................ 30
5.4.3 PTZ ….......................................................................... 32
5.5 Date / Time Setup ….................................................................... 33
5.6 Network Setup …......................................................................... 34
5.7 Reports …..................................................................................... 35
5.7.1 Summary ….................................................................. 35
5.7.2 Camera Activity …....................................................... 36
5.7.3 Alarm (Optional) …...................................................... 37
5.7.4 POS Reports (Optional) …........................................... 38
5.8 POS (optional) ….......................................................................... 40
5.8.1 JWS / Apex ….............................................................. 41
5.8.2 Valve Sensing ….......................................................... 42
5.8.3 Scale Sensing ….......................................................... 43
5.8.4 PTZ Control Configuration …..................................... 44
5.8.5 Digital Output Configuration …................................... 45
6 Utilities ….................................................................................................... 47
6.1 Export …...................................................................................... 47
6.2 Reports …..................................................................................... 48
6.3 JWS Ticket Search (Optional) …................................................. 49
6.4 Support …..................................................................................... 50
7 Remote Access …........................................................................................ 51
7.1 General …..................................................................................... 51
7.2 Mobile Devices …........................................................................ 53
7.2.1 Navigation ................................................................... 54
8 Enterprise Viewer ….................................................................................. 55
8.1 General …..................................................................................... 55
8.2 Log In …...................................................................................... 56
8.3 Jump System Menu …................................................................. 56
8.4 Functions and Features …............................................................. 56
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Chapter 1
Preface
Dividia Technologies Network Video Recorder (NVS) is the latest in digital
surveillance technology. It enables you to more easily manage and catalog your
video information. Video recording is controlled by Dividia Motion Detection
Technology. When motion is Detected, it automatically catalogs the information
for easy access at a later time. You are no longer required to wade through hours
of video to find the information you need.
1.1 Package Contents
Dividia Technologies NVS package includes:
NVS (Network Video Server)
Power Cable
Keyboard and Mouse
User Manual
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1.2 Specifications
Features
Standard HDD 1TB-3TB (contact us for additional options)
Raid Mirroring Optional
External Storage DVD, HDD, USB
Video Compression H.264, MPEG4
Recording Modes Motion, 24/7
FPS per Camera 1-30
Display Modes 1, 4, 8, 9, or 16
Search Modes Time/Date, Transaction Details w/ POS Interface
PTZ Support Yes
Export Video Yes
Field Upgradable Yes
Operating System Linux
Dimensions Varies
Weight Varies
AC Power Input 115/230V
1.3 Limited Warranty
Dividia Technologies. L.L.C warrants that this product is free of defects resulting
from faulty manufacturing or components under the following terms:
1.3.1 Warranty Length
Labor is warranted for 12 months from the date of purchase.
Replacement products will be warranted for 12 months from the date of purchase
All warranted items must be shipped to Dividia Technologies, L.L.C. for work to
be completed unless otherwise stated.
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1.3.2 Who is protected?
This warranty is enforceable only by the first consumer purchaser.
1.3.3 What is and is not covered
Except as specified below, this warranty covers all defects resulting from faulty
manufacturing of this product. The following are not covered by the warranty.
1. Any product on which the serial number has been defaced, modified or
removed.
2. Damage, deterioration or malfunction resulting from:
Accident, abuse, misuse, neglect, fire, water, lightning or other
acts of nature, unauthorized product modification or failure to
follow instructions included with the product.
Misapplication of service by someone other than the
manufacturer's representation.
Any shipment damages. (Claims must be filed through carriers)
Any other cause that does not relate to a product defect.
3. Cartons, cases, batteries, cabinets or other accessories used with the
product.
4. Dividia Technologies, L.L.C. does not warrant that this product will
meet your requirements; it is your responsibility to determine the
suitability of this product for your purpose.
1.3.4 What we will and will not pay for
We will pay labor and material expenses for covered items. We will not pay for
the following:
1. Removal or installation charges.
2. Shipping charges.
3. Any incidental charges.
1.3.5 Contact Information
2901 Alta Mere Dr, Suite 800
Fort Worth, TX 76116
TEL: 866-348-4342
FAX: 817-288-1039
WEB: www.dividia.net
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Chapter 2
NVS Introduction
Once all connections have been properly made, press the power button located on
the front of the NVS system. When the system completes the self-test and normal
boot-up procedure, you are presented with a login screen. This login screen keeps
unauthorized persons from accessing your video information.
There are varying levels of access to your NVS system. By default, the admin
account has access to all features of the system.
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To begin using your system, please login with the default information:
Username Password
admin admin
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Chapter 3
Live Video Monitoring
After logging into the system, you are presented with the Live Monitoring screen.
This screen allows you to view all your cameras in various configurations.
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There are 5 split display modes to choose from:
1 – Camera Display
4 – Camera Split Display
8 – Camera Split Display
9 – Camera Split Display
16 – Camera Split Display
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Additional View Controllers
Full Screen Display
Auto Scan
3.1 1 – Camera Display
In this display you are able to monitor a single camera at a time. While in this
display you will be presented with a button for each camera 1-16 along the
bottom of the viewing area. By clicking one of these buttons that camera will be
displayed.
3.2 4 – Camera Split Display
In this display you are able to view 4 cameras at a time. The groups of cameras
displayed will be 1-4, 5-8, 9-12 and 13-16 depending on the number of cameras
supported by your NVS. If all the cameras for a particular group have been
disabled, then that button will be inactive. You will not be able to click on an
inactive button.
If you would like to view one of the cameras in full view, double click on that
camera. When you would like to return to the split display double click on the
video again.
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3.3 8 – Camera Split Display
In this display you are able to view 8 cameras at a time. This display is only
available on systems supporting 8 or more cameras. The groups of cameras
displayed will be 1-8 and 9-16 depending on the number of cameras supported by
your NVS. If all the cameras for a particular group have been disabled, then that
button will be inactive. You will not be able to click on an inactive button.
This display is very effective when monitoring several areas at one time. You are
able to double click on any camera's video to move that camera to the larger
display area. However, the other 7 cameras remain visible for monitoring at the
same time.
3.4 9 – Camera Split Display
In this display you are able to view 9 cameras at a time. This display is only
available on systems supporting 9 or more cameras. The groups of cameras
displayed will be 1-9 and 8-16 depending on the number of cameras supported by
your NVS. If all the cameras for a particular group have been disabled, then that
button will be inactive. You will not be able to click on an inactive button.
If you would like to view one of the cameras in full view, double click on that
camera. To return to the split display double click on the video again.
3.5 16 – Camera Split Display
In this display you are able to view 16 cameras at a time. This display is only
available on systems supporting 16 cameras. The group of cameras displayed will
be 1-16.
If you would like to view one of the cameras in full view, double click on that
camera. To return to the split display double click on the video again.
3.6 Full Screen Display
Using this button you are able to monitor your cameras in full screen. This allows
the camera viewing area to use all the available space on the screen. You are still
able to move from split screen to single screen and back while in full screen
mode.
To exit the full screen display, right click anywhere on the screen.
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3.7 Auto Scan
In each of the camera display modes you are able to turn on Auto Scan. Auto
Scan allows you to scan through each of the camera groups continuously. For
example, if you are in 1 – Camera Display, Auto Scan will move from Camera 1
to Camera 2, to Camera 3, etc. The Auto Scan interval default is 10 seconds; this
can be configured through the system setup. Click on any camera group to exit
Auto Scan.
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Chapter 4
Playback of Recorded Video
4.1 Overview
The playback screen allows you to access all recorded video. You are able to
retrieve recorded video by Date and Time. Additionally, you can apply various
filters to the search. (see 4.5 Filters) Each filter limits the amount of view you
have to review to find exactly what you are looking for.
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You can view video using the following procedure:
1. Select a camera to view
2. Select any filters you wish to have applied to the search
3. Select a Date and Time
4. Click the Find button.
If no video was found for that camera you will receive a prompt notifying you
that there is nothing to view. Otherwise, the requested video will begin playing
automatically.
4.2 Video Preview
The video review area consists of two sections. On the left is the video preview
area containing snapshots of the activity that occurred around your desired time.
Click on a preview snapshot to begin playing that segment of video. The video
will start in the player section to the right.
If the video you are looking for is not located in the preview area, you can click
the Forward or Back buttons to load another set of 9 previews. By doing this you
are able to quickly step through all recorded video for that camera. As an
example, you may be looking for the time a car had left your parking lot. You
could easily scan through hours of video to determine when the car left, all
without the need to watch the entire video.
4.3 Video Player
From the player section on the right, you are able to control the video with DVDlike controls. You can Play, Pause, Stop, Rewind and Fast Forward the video. If
you would like to see more detail you can click the Full Screen button. While in
the Full Screen view only the player is visible. This allows for an optimum
viewing experience. When you are ready to exit Full Screen view click the button
again.
4.4 Video Download
One of the ways to save recorded video from the NVS onto your remote viewing
computer is to use the Download button located above the Video Player window.
By clicking this button the video currently playing will be downloaded. A new
window will open allowing you to name the file and select where you would like
it to save. Once you have made your selections click the Save button. Your video
will now be downloaded. Note: This download method will only work from a
remote computer. This button is not available directly on the NVS.
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4.5 Filters
There are two filters that may be used during a video search or flagged while
viewing playback. These filters are:
1. Archive
2. Export
Archived Video
By selecting this filter using the checkbox above the video player, the
currently playing video will be flagged for archive. Archived video will
remain on the system indefinitely until it is deleted by the user.
If video has been flagged for archive, you may also search for only
archived video using the check box beneath the camera search field.
Export Video
By selecting this filter using the checkbox above the video player, the
currently playing video will be flagged for export. Multiple clips can be
flagged for export and using the Utilities → Export screen, can be
specified for export to CD, DVD, External Hard drive or ZIP file.
If video has been flagged for export you may also search for only
exported video using the check box beneath the camera search field.
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Chapter 5
Setting up your NVS System
From the Setup screen you are able to change how your NVS system operates.
You are able to Setup the following:
1. System
This section contains basic system settings.
2. Device
This section allows you to add camera input devices.
3. Users
This section allows you to add and remove users from the
system. You can also change access rights.
4. Cameras
This section allows you to adjust setting specific to the camera
5. Date / Time
This section allows you to adjust the Date and Time settings
of your NVS.
6. Network
This section allows you to adjust your network settings.
7. Report
This section allows you to create various reports related to the
operation of your NVS.
8. POS
This section allows you to setup interfaces between your NVS system
and various POS systems. POS System support is sold separately.
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5.1 System Setup
5.1.1 NVS Name
You have the ability to name your NVS. You should pick a name that uniquely
describes the system. (Often it may be the physical location) This name can be 32
alphanumeric characters in length.
5.1.2 Recording Frame Rate
You are able to adjust the recording frame rate for each of the cameras
independently. If you would like to set all the cameras to the same recording
frame rate, select the All checkbox. With this box checked you can adjust any
camera and the others will follow. The recommended setting is from 2-5 FPS.
The higher this setting the less days the NVS will record.
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You can also configure how many seconds before and after the triggering of the
camera you would like to record. You can record a maximum of 2 seconds before
the triggered motion. This is useful to see what was going on just before the
activity occurred. Recording extra time after the event is useful to maintain
continuity throughout multiple events.
5.1.3 Auto Scan Interval
Auto Scan allows you to continuously scan through your cameras under the Live
Monitoring Display. This is the interval to wait before switching cameras. If this
interval is set to 10 seconds and you are in 4 – Camera Split Display, cameras 1-4
would be displayed initially. After 10 seconds those cameras would switch to 5-8.
After another 10 second period the cameras would switch to 9-12. This will
continue indefinitely or until you select another Display or Camera group.
5.1.4 Email Setup
There are certain times when you may want the system to send an email
notification. Various reports that you will learn about in a later section, will
utilize this setting. In order for the emails to be sent properly, you must first tell it
how to send them. You can configure which server to send it through and with
what credentials.
5.1.5 Digital Output (Optional)
If you purchased the Digital Input/Output Module, then you now have the option
of activating certain digital output relays. This will output 12V to whichever
outputs you set up. As an example, if you wanted to drive a pair of dry contacts,
this would allow you to do so. Prior to using this option, you must select which
camera input device these digital inputs and outputs are associated with.
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5.2 Device Setup
5.2.1 Input Setup
In order to record video you must have at least one input device configured on
your NVS. An input device would be a Network Device or Network Camera. In
order to add a new input Device, you must specify a unique name. Then complete
the fields at the bottom of the screen (Type, IP, Username, and Password).
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5.2.2 Find Utility
To find available camera devices on the network that are accessible to the NVS,
click the Find button at the bottom right of the Device Window. This will bring
up a list of devices that can be added to your NVS. Using the drop down menus
you can filter which devices you would like to see (cameras, network devices,
NVRs, etc.) as well as the network you would like to search.
Devices can then be selected by checking the box to the left of the device name,
IP addresses changed and the Dividia Camera defaults applied using the proper
checkboxes at the top of the window.
Note: The Dividia default option will format the camera to optimally function
with the NVS hardware/software. Using this default is highly recommended to
ensure the best performance from the camera and the NVS system.
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5.3 User Setup
5.3.1 Overview
From this screen you are able to manage all access to your Dividia Video System.
You can create, edit and delete users. You can also change what access rights
each user has to your system.
5.3.2 Setup a New User
To create a new user, click on the New button at the bottom of the screen. The
previous user information will disappear allowing you to input the new user's
information. Enter a Username into the appropriate field. Keep in mind that your
username and password settings are case-sensitive. Make a note if you are
entering them with the CAPS lock enabled or mixed-case lettering. After entering
your username, type the password you wish to setup. Type it a second time into
the Verify Password box. If the passwords do not match, you will be required to
re-enter this information. Once you are finished, click the Apply button.
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5.3.3 Edit User Rights
After the new user has been created, it will be selected in the list of users granted
No Access on the screen to the left. To grant this user access to the system; be
sure they are highlighted and click the right arrow to move them to the Access
list. Next you will want to setup what this user can do on the system. Do this by
assigning Server Rights to the user. These rights give you the fine-grained ability
to extend or limit access to your system. Below is a description of each right.
Additionally, you will want to select which cameras this user is able to access.
Server Rights
Administrator
The Admin right enables special Administrator features on the system. A
user that has the Admin right is able to control all aspects of the Setup
Screen including System, Users, Camera, Date/Time, and Network. They
are also able to access the Utilities and Playback sections.
Export
The export right allows the user to use the Utilities → Export screen.
From this screen, they will be able to export video off the system. If you
do not wish for users to take video off-site, you should disable this right.
Remote Viewing
The remote viewing right allows the user to view the cameras through a
web-browser. Without this right, they will get an access denied message.
PTZ Control
The PTZ Control right allows users to manipulate the Pan, Tilt and Zoom
functions of any cameras with this feature on the system.
Playback
The playback right allows the user to review recorded video.
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5.3.4 Clone User Rights
You are able to create a new user with the exact same rights as another
user on the system. Setup a new user as described in 5.3.2 Setup a New
User; right click on the created user, a window with all available users
will appear, select the user whose attributes you would like to copy from
the User List. Click the OK button. Your new user will have the same
attributes as the user you have cloned.
5.3.5 Delete / Suspend a User
To delete a user, select the username in the User List on the screen. Next, click
the Delete button. You will be prompted to make sure you would like to delete
the user. If you do, click the OK button. If this was a mistake and you do not
want to delete the user, click the Cancel button. You can also suspend a user from
system access by selecting their login in the Access list, clicking the left arrow
and moving them to the No Access list on the right. If you ever need to reinstate
this user, click the right arrow to grant them access once again.
5.3.6 Applying User Changes
When you have finished making changes to a user, do not forget to apply those
changes by clicking the Apply button. If you do not click the Apply button, the
system will prompt to make sure you do not intend to lose your changes.
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5.4 Camera Setup
This section allows you to customize all per-camera settings. To select a camera,
click on the corresponding Camera number. This will load the various settings for
the camera. For each camera, there are three tabs containing settings: General,
Video, and PTZ.
5.4.1 General
If you do not have a camera attached to this position, it is best to disable the
camera. You can disable the camera by un-checking the Enable check box. This
will completely turn off the camera preventing it from using any system
resources.
If you would like to give each camera a unique name, you can enter it into the
Camera name field. Be sure to only use alphanumeric characters. A maximum of
32 characters are allowed for each camera name.
Next, select which Camera input Device you would like to use for this camera.
Your NVS system supports network cameras that run over a standard
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ethernet network and are IP addressable. If you have a question regarding a
particular camera and its compatibility, please contact Customer Support.
Other options include specifying the font size for the camera overlay information
and audio enable (if the camera is capable of recording an audio stream).
The camera can also be opened directly in a web browser for further
configuration by clicking Open Camera Browser. This option is only available on
remote connections and can not be used directly on the NVS.
5.4.2 Video
Preview
If you would like to see a live preview of your camera as you are making
changes, click the Preview check box. Any changes you make that affect how the
camera looks can be viewed in real-time.
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Recording Settings
To modify how your cameras behave when detecting motion activity, change the
Record Type. The 4 recording options are explained below:
Always
This will disable any motion detection and always record, 24/7, for this
camera.
Motion
This will utilize motion detection algorithms to eliminate hours of
unnecessary video. With this setting enabled, no video will be recorded
unless there is activity in front of the camera. This allows you to view
incidents of importance and more efficiently use your time.
Alarm
This setting allows you to hook a physical relay into your video system.
For instance, if you would like to record only when a door is opened, you
would use this feature.
Never
This will disable any motion detection and never record. The camera will
still be available for viewing in Live mode.
The motion sensitivity setting determines at what point the NVS system will start
recording when there is activity. If you are recording too much, then increase this
setting. Increasing this threshold will make it so more activity is needed to begin
recording.
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5.4.3 PTZ
Pan/Tilt/Zoom cameras allow you to control the camera remotely within the
NVR software. If this is a PTZ camera, check the Enable box. We currently
support Pelco, Zavio, ACTi, Axis, and Panasonic PTZ cameras directly, but can
configure a system to meet a majority of custom applications if needed. Select
the protocol that corresponds to your camera brand/model. If you have questions
regarding the compatibility and setup of your PTZ camera please call Customer
Support.
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5.5 Date / Time Setup
It is very important that you have the correct date and time set on your system. If
this is not set correctly, then you will have difficulty finding the video
information you are looking for. There are two ways to set the time on your
system. If the Sync time automatically with a time server check box is selected,
your system will contact the time server listed in the text box (once every hour)
to obtain the current time.
The second way date/time may be set is to un-check the Sync Time box and
manually select the date and time. This is most useful if your system is not
connected to the Internet, or you would like to sync the time manually to another
system such as a POS system.
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5.6 Network Setup
If you would like to access your system remotely, then you will need to enter the
correct network settings for your local network. This information can be obtained
from your local System Administrator. The default setting is to Automatically
Obtain IP settings with DHCP. If you have a DHCP server on your local network
that hands out addresses, then this is the easiest configuration. However, you will
need to know the address before you will be able to connect remotely.
The second way is to Statically set the IP address. This allows you to manually
specify the IP Address, Subnet Mask, Default Gateway Address, and the Primary
DNS Server. Once completed, do not forget to click the Save button. This will
apply any changes that have been made.
Under the Advanced Network Settings the public port should match the public
port that is opened in your router/firewall. This is set to 80 as a default. The
Public RTSP Port should be set to 554 to allow remote streaming of the network
cameras to your multiple computers/devices.
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5.7 Reports
Your NVS system supports a number of different reports. Reports contain
information about your system and its performance. By default, all NVS systems
contain a summary report that will provide you with event totals. Additionally,
you can configure Camera Activity reports. If you purchased any of the optional
POS Modules, a POS Reports tab will also be available. All of these reports can
be scheduled. The camera activity report will only report on activity if it is within
the defined schedule. You can specify up to 3 different email addresses that will
be notified for each report type.
5.7.1 Summary
This is an email only report. It will not store any photos or video locally on the
system. The schedule you specify is not a range. It is the exact time you would
like the report to run and be emailed. You can report totals or detailed statistics.
The detail will contain line items for each event matching your selected option.
There are three main pieces of information available for this report.
1. Event Total/Detail
This will show you the number of events broken down by camera that
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your system recorded. Each time a camera senses activity it will log an
event. If you choose to see the detail, it will tell you which camera, what
time, and how long the event lasted.
2. Report Total/Detail
This will show you the number of reports that were generated from the
POS Module. For instance, you can view a detailed list of which Scale
Reports were generated and what information was contained in them
(tare weight, etc).
3. Ticket Total / Detail
This will show you the number of tickets captured from your Apex system, if
you purchased the POS Module and are using the JWS/Apex type.
5.7.2 Camera Activity
This is an email only report. It will not store any photos or video locally on the
system. This report will notify you when there is activity on a certain camera.
The default schedule for this report is everyday all the time.
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5.7.3 Alarm (Optional)
If you purchased the Digital Input Output Model, then you will have access to
alarm reports. You can setup these reports to trigger based on a change in one of
the digital input lines. This is very useful for wiring your NVS system to an
Alarm and force a snapshot when a zone trips.
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5.7.4 POS Reports
This screen will let you configure how you want all of your POS reports to
behave. If you do not have any reports configured on this screen, then your
Valve/Scale reports will not do anything. You can setup multiple reports detailing
the same information but having different schedules, or notify different email
recipients during different time periods. Below is a description of each report.
Valve Timeout
With the Valve Sensing Configuration enabled, when the valve is opened
and closed and we do not receive a ticket, a Valve Timeout report will be
generated. It will contain the photo(s) of the truck as it was getting filled.
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Lost Connection with Scale
If your NVS is not able to communicate with the scale, then this report
will be generated,
Restored Connection with Scale
Upon successfully reconnecting with a scale, this report will be generated
to notify you of the change.
Tare Weight Contamination
As the scale starts to increase from 0 (zero) weight, your NVS will
monitor it. Once the scale settles for the first time, we record this as the
Tare weight. If this weight is above your preconfigured threshold, then
this report will be generated. It will tell you what your threshold is and
what the actual Tare weight reading was.
No Ticket
If a truck was on the scale and drives off, but your NVS never receives a
ticket from the Apex system, then a No Ticket report is generated. If we
generated a Tare Weight Contamination report, then we will skip this
report so you don't get a false alarm if you told the truck to go unload the
old product.
Gross Ticket Weight Mismatch
Once a ticket is generated, we will compare the weight on the ticket with
our maximum weight reading on the scale. If those weights differ by
more than your preconfigured threshold, then this report will be
generated.
Overweight Truck
Your NVS system will monitor the scale weight as you are filling the
product. If the maximum weight on the scale goes above your overweight
threshold, an overweight report will be generated.
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5.8 POS (Optional)
From here you can configure various POS systems with Text Overlay. Select the
supported POS type from the POS drop down menu.
If this POS supports Serial communication, then you will need to configure the
Serial Settings section which contains standard Serial port settings such as baud
rate, etc. If this POS supports Network communication, then you will need to
configure the Network Settings section. For network configuration of the system,
select which port you would like the NVS to listen on. Then, on your POS
system, set up a generic text-only driver to print to the NVS IP and port
combination you have established. Your NVS will overlay any information
sent to this port over the network.
You can choose to associate several cameras with a POS transaction.
Additionally, you can elect to overlay the POS information directly on the
image.
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5.8.1 JWS / Apex (Optional)
For JWS systems, there will be additional
JWS Configuration options available. Since
JWS tickets do not take up much space, you
can specify a ticket count to keep on the
system before erasing old tickets. You can
also share the tickets on the network. From
another machine on the network, you should
be able to access this share by going to
//IP.OF.DVS.SYSTEM/tickets. This is a read
-only directory that contains the same ticket information as the DVS system has
in its catalog.
The following JWS ticket format is supported. By using an XML format, we
can provide you with far more flexibility and allow for finer grained searching.
XML Format
<ticketentry>
<ticket>*10</ticket>
<uniqueid>*757</uniqueid>
...
</ticketentry>
A new condition flag can be set if you want to selectively skip certain ticket
types. In this example, if you had a status field, you could skip generating a ticket
on our side when the status field (*5) equals A or S. You can specify the
following format
<ticketentry>
<ticket>*10</ticket>
<uniqueid>*757</uniqueid>
<status condition=”A|S” result=”skip”>*5</status>
...
</ticketentry>
You can now specify a File Format to save the tickets in. You can use a
variety of variable placeholders to insert relevant information.
%k - Ticket Number
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%u - Unique ID
%r - Reprint ID
%i - Scale ID
Additionally, you can specify 02 to zero pad a number by a certain amount.
So, D%04r would produce D0001 for Reprint ID 1.
5.8. 2 Valve Sensing (Optional)
Valve Sensing allows your NVS system
to communicate directly with the PLC
that controls the valve. You can have a
dry contact connected to your NVS that
provides a low-voltage signal +12V to
the NVS when the valve is either open
or closed. As soon as the valve opens,
we will take pictures of the truck on the
scale. If we have not received a ticket
from the Apex system before a user
defined timer expires, then we will
generate a Valve Alert and save the
previously generated pictures associated with this Report. The file format is
similar to that of the Apex configuration on the previous page.
You can configure the timer to behave in one of two ways.
1. Initiate the timer when the valve closes for the first time. This is useful in
Cement installations where loading happens in one place. In other words,
the truck never moves. The default timeout of 120 seconds should suffice
in this scenario.
2. Initiate the timer when the truck leaves the scale. This option requires
that you have Scale Sensing properly configured. This is useful in
Asphalt installations where the loading happens on one scale but several
different silos. Obviously, the timer should be much shorter ( 0-10
seconds) in this scenario.
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5.8.3 Scale Sensing (Optional)
Scale Sensing is similar to Valve Sensing, however
we do not interface with the PLC, but talk directly
to the Scale just as your Apex system does. Select
the type of scale indicator you will be using on this
scale. Your scale indicator should be networkable.
If it is not, then contact our Sales Department and
they will instruct you on how to convert a
traditional indicator into a network-able one. Once
you have confirmed that the scale indicator is
accessible via TCP/IP (the network), please enter
the IP address and TCP Port that it can be accessed on. Below is a listing of the
rest of the settings on this screen. These are the criteria used while monitoring the
scale output to decide if and when to generate reports.
Tare Minimum
This is the minimum weight that we will use for a tare weight. This
should be set high enough so anything smaller than a truck is not
detected on the scale.
Tare Maximum
This is the maximum weight that the scale will read and still pass
information to the NVS. Anything over this threshold will generate a
possible Tare Contamination Report. We want to be certain that the
trucks are empty before we add our product in as to not mix any product
with the material from another company.
Weight Decrease Limit
When filling a truck on the scale, sometimes the weight will bounce up
and down by small amounts 20-40 pounds. This setting determines the
amount of weight decrease that should be considered as the truck having
left the scale. The default settings is 1000 pounds.
Ticket Weight Different Limit
This refers to the maximum weight difference between the weight read
from the scale and the gross weight field on the ticket. These weights
may not always match since the driver may get out of the vehicle. The
default is 500 pounds.
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Maximum Weight Limit
If your state regulates a maximum allowable weight through D.O.T. then
you can add a limit here. Any truck loaded above this threshold will
generate an Overweight Report.
Ticket Weight Field
The value of this field specified in your Apex XML template will be
compared to the maximum weight we receive on the scale. The weight
should be in pounds.
File Format
This determines the format in which files are saved. You may use the
special variable %u to insert the unique ID associated with this report.
5.8.4 PTZ Control Configuration (Optional)
If you purchased a PTZ (Pan/Tilt/Zoom) camera, you can control it based on
certain input from your Apex system. There are two different ways you can set
this up depending on if you purchased the Digital Input/Output Module.
1. Template Field
You can enter a field that is contained on your Apex XML template.
When Apex prints a ticket and sends it to your NVS, we will parse the
value for that field and tell the PTZ to go to that preset. For example, if
you specify “Silo”, like the screenshot above, and on your ticket we see
“<silo>Silo 1</silo>”, then we will tell PTZ (CAM 10) to jump
to preset “Silo 1”. This option does not require the addition of the Digital
Input/Output Module.
2. Digital Input (requires purchase of the Digital Input/Output module)
Using this option, you can control a PTZ based on digital inputs. As you
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can see in the previous screenshot, specific inputs correspond to certain
PTZ presets. A good example would be to wire some relays into your
PLC that will send a digital input based on which Silo gate is open. This
is very handy for license plate shots at Asphalt facilities.
5.8.5 Digital Output Configuration (Optional)
If you purchased the digital input/output module, you now have the ability to
control other equipment based on your NVS receiving tickets from Apex. An
example of such a scenario would be if you wanted to control a traffic light
automatically with your NVS. This setup requires the use of a Moxa VPort to
wire everything into. In the screenshot above you can see where you select which
digital outputs you would like to tie to this scale. Next, you specify in which
conditions you want to open or close the relay associated with that digital output
number. You can also specify a timeout after receiving the ticket to revert such a
change (change the light red again).
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Chapter 6
Utilities
This section contains various utilities you might find useful for your system.
With these utilities, you will be able to export video and perform several other
important tasks.
6.1 Export
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To export video from your Digital Video System, you should first decide what
video you would like to export. You can do this in two ways:
1. First, select the desired camera(s)s to export. Second, choose the date
and time range of the video.
2. You can also export any video you intentionally flagged while
reviewing the video through Playback.
Finally, select which device to export to from the drop-down menu and click the
Export button. Follow the onscreen prompts to complete the export. When
finished, you should have a new CD, DVD, External Hard Drive file, or Zipped
file containing the desired video(s). To playback the video(s), select a playlist for
a camera.
6.2 Report
If your NVS system generates Reports that may save files (POS Style Reports),
then you can search them here. You can search by the type of report and the
date/time that it was generated. This will allow you to review the camera shots
associated with that report.
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6.3 JWS Ticket Searching
You can search by JWS ticket numbers with this screen. Type in the ticket
number you are looking for and click Find. A preview of 9 tickets surrounding
the ticket number you searched for will appear on the left side of the screen. To
view a particular ticket, click on that preview shot. The ticket will load in the
right part of the screen.
You can associate several different cameras with a JWS ticket. If more than one
camera is associated with the ticket, they will be numbered sequentially above
the image on the right. Just click on the radio button for that camera to display
various shots of the ticket.
You are also able to zoom in on certain areas of the image. Just click and drag a
box around any area that you would like to view more closely. To return to your
normal view, just click anywhere on the image.
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6.4 Support
This section contains a number of technical support utilities. These are often used
in diagnosing problems remotely when speaking with Customer Support.
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Chapter 7
Remote Access
7.1 General
To access the system remotely, you must first have the Remote Viewing right
enabled under the Setup → Users ﾠscreen. Once that is set, you can access your
DVS by simply opening a web-browser (Internet Explorer, Firefox, Chrome,
Safari, etc) and going to http://IP.OF.DVS.SYSTEM/ and clicking Go.
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You have two options to view your NVS system remotely. The first option is the
Lite Viewer.
This is a web-based HTML viewer that allows you to quickly view your NVS
system live and now has the ability to playback footage as well. You can access
this by clicking on the Lite text, next to your company/residence link at
http://video.dividia.net
If you would like to export recorded footage or access any of the configuration
sections of your NVS, you must run the Standard Viewer. You can access this by
clicking on the full name text, next to your company/residence link at
http://video.dividia.net
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7.2 Mobile Devices
Dividia's NVR software is web based allowing you to access your system
whenever you have and internet connection. There is no need for an additional
app to download. Just access your DVR as you would on any computer by
simply opening a web-browser (Internet Explorer, Firefox, Chrome, Safari, etc)
and going to http://IP.OF.DVS.SYSTEM/ and clicking Go.
You will automatically be forwarded to the mobile version of the Lite Viewer
after clicking on n the full name text, next to your company/residence link and
entering the proper login information. Multi-camera view will display the first set
of 4 cameras.
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7.2.1 Navigation
There are various was to navigate through your cameras. The following will
apply in both portrait and landscape views.
1. Swipe left and right to view the next set of 4 cameras (dependent upon
the number of cameras supported by your NVS)
2. Tap on a camera to enlarge the view to full screen Tap again to go back
to multi-camera view
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To log out of your mobile session,
turn the device into portrait view
and select the logout button
located toward the bottom of the
screen
Chapter 8
Enterprise Viewer (Optional)
8.1 General
The Enterprise Viewer allows you to view and manage your multiple NVRs
using a single interface. It also allows you to configure multiple views containing
only the cameras you would like to see together.
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8.2 Log In
This is a web-based HTML viewer that allows you to quickly view your NVS
systems. You can access Enterprise Viewer by clicking on the Launch Viewer
text, toward the top of the page on your company/residence page at
http://video.dividia.net
8.3 Jump System Menu
The Jump System drop down menu is located below the split display button on
the right of the screen. Using this menu you can jump from you current system to
any other connected and configured NVR.
8.4 Functions and Features
The basic functionality and feature set of the Enterprise Viewer is similar to the
Standard viewer in most ways. The main difference is the ability to link multiple
NVRs and create custom views using any camera, configured on any system.
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