Digital Watchdog DWC-MPTZ830XW, DWC-MPTZ336XW User Manual

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Digital Watchdog DWC-MPTZ830XW, DWC-MPTZ336XW User Manual

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Contents

 

1

Introduction.................................................................................................................................

5

 

1.1 Components......................................................................................................................................

5

2

Installation ..............................................................................................................................................

6

 

2.1

Preparing the camera....................................................................................................................

6

 

2.1.1

Mounting the camera...............................................................................................................

7

 

2.2

Cabling the camera...................................................................................................................

.... 8

 

2.3

Connections .................................................................................................................................

10

 

2.4 Resetting the camera to default settings..............................................................................

10

3

Web viewer..............................................................................................................................................

12

 

3.1 Access from a browser...................................................................................................................

12

 

3.2 Access from the Internet .............................................................................................................

13

 

3.3 Setting the admin password over a secure connection...................................................

13

 

3.4

Live View Page...............................................................................................................................

14

 

3.5

Playback...........................................................................................................................................

16

 

3.6

Camera Setup.................................................................................................................................

18

 

3.6.1

Basic Configuration................................................................................................................

18

 

3.6.2

Video and Image ...................................................................................................................

23

 

3.6.3

Audio.........................................................................................................................................

34

 

3.6.4

Event.........................................................................................................................................

35

 

3.6.5

Dome Configuration ...........................................................................................................

51

 

3.6.6

System ....................................................................................................................................

58

 

3.7

Help..................................................................................................................................................

76

Appendix....................................................................................................................................................

77

 

A.1

Troubleshooting .........................................................................................................................

77

 

A.2

Alarm Connection.....................................................................................................................

78

 

A.3

Preventive Maintenance.........................................................................................................

78

 

A.4 System Requirement for Web Browser .............................................................................

78

 

A.5

General Performance Considerations ...............................................................................

78

 

A.6

Product Specification.............................................................................................................

79

Warranty ..................................................................................................................................................

81

Limits and Exclusions ............................................................................................................................

82

4

1 Introduction

The camera supports the network service for a sensor image witha progressive scan, which can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users can have access to the camera at once or a single user can monitor various cameras at the same time. It also enables users to play, store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring screens are also provided through access to the web.

The camera is fully featured for security surveillance and remote monitoring needs. It is based on the DSP compression chip and makesit available on the network as real-time, full frame rate Motion H.265, H.264 and JPEG video streams.

The alarm input and alarm output can be used to connect various third-party devices, such as door sensors and alarm bells.

1.1 Components

This system comes with the following components;

PTZ dome camera

1

• Quick setup and download guides

1

2P screw type connector

1

5P screw type connector

1

12VDC adaptor

1

PoE injector

1

RJ-45 waterproof cover

1

Installation adaptor

1

NOTE: Check your package to make sure that you received the complete system, including all components listed above.

5

2 Installation

2.1 Preparing the camera

A mounting accessory is required to complete the installation and is sold separately.

The wall or ceiling mount must be attached to a structural object such as hardwood, concrete that will support the weight of the mount and dome camera.

1.The use of a solid backboard is recommended when attachinggypsumto walls. The mounting surface must withstand five times the camera weight.

2.Do not let the cables get caught in improper places or the electric line cover can be damaged. This may cause a short or fire.

3.For the installation process, remove the protection film and the tape from attached the dome camera.

4.A silicone rubber sealant must be applied to seal the housing to secure waterproofing.

CAUTION 1: A silicone rubber sealant must be appliedto seal the housing to secure waterproofing.

CAUTION 2: When installing the camera in an environment colder than 14°F ( -10°C), reset the camera 30 ~ 60 minutes after the installation.

6

2.1.1 Mounting the camera

The wall mounting plate must be attached to a structural object such as concrete that lwil support the weight of the mount and dome camera.

1.Using the mounting template or the mounting accessory itself, mark and drill the necessary holes in the mounting surface.

2.Pull all cables through the mounting accessory. See 2.2 Cabling the camera for more information.

3.Attach the wall mounting bracket to the mounting surface using plastic anchors and M8x35 screws. For a ceiling mounting bracket installation, use the plastic anchors to secure it to the mounting surface.

4.Wind both of the pipe ends thread with Teflon tape about 20 times for sealing. Use a silicone rubber sealant to seal the area where the mounting bracket and the pipe meet.

5.Place a bead of silicone sealant around the mounting bracket’s mounting flange, press it to the surface and line up the flange hole with drilled holes.

6.Open the access plate on the mounting accessory and pull out the cables through the rectangular access hole.

7.Attach the 1.5” adapter to the mounting bracket and fix it using the set screw.

8.Attach the camera’s safety wire to the mounting bracket and organize the cables.

9.Connect all the cables to the camera. See 2.2 Cabling the camera. Close the access plate off the mounting bracket.

10.Connect the camera to the mounting bracket by turning it clockwise into the adapter, and fix it using the set screw of the adapter.

7

2.2 Cabling the camera

Follow the table and diagram below to connect your camera to all external devices.

No.

 

 

Connector

 

Wire Color

 

Description

 

 

 

 

 

 

 

 

1

 

 

Power jack

 

Black

 

Camera power

 

 

 

 

(12vdc)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

RJ-45

 

Black

 

Ethernet

 

 

 

 

 

 

 

 

3

 

 

RCA jack

 

Black

 

Audio input

 

 

 

 

 

 

 

 

4

 

 

RCA jack

 

Gray

 

Audio output

 

 

 

 

 

 

 

 

 

 

 

 

 

Yellow

 

Alarm input 1

 

 

 

 

 

 

 

 

 

 

 

 

 

White

 

Alarm input 2

 

 

 

 

 

 

 

 

5

 

 

5-pin cable

 

Violet

 

Alarm input 3

 

 

 

 

 

 

 

 

 

 

 

 

 

Brown

 

Alarm input 4

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray

 

GND

 

 

 

 

 

 

 

 

6

 

 

2-pin cable

 

Red

 

Alarm output

 

 

 

 

 

 

 

 

 

Black

 

GND

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The camera must be installed by qualified service personnelfollowing all local and federal electrical and building codes.

Connecting to the RJ-45

Connect a standard RJ-45 cable to the network port of the camera. Generally, a crossover cable is used for direct connection to PC, while a direct cable is used for connection to a hub.

Connecting alarms A1, A2, A3, A4 (alarm input 1, 2, 3, 4)

8

You can use external devices to signal the camera to reactto events. Mechanical or electrical switches can be wired to the A1, A2, A3, A4Alarm( Input 1, 2, 3, 4) and G (Ground) connectors.

NOTE: All the connectors marked G or GND is common.

Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector.

AO (alarm output)

The camera can activate external devices such as buzzers or lights. Connect the device to the AO (alarm output) and G (ground) connectors.

Connecting audio

Connect the speaker to the audio output line and external mic to the audio input line.

Connecting the power

o12VDC

Connect the power of12VDC for the camera. Connect the positive (+) pole to the ‘+’ position and the negative (-) pole to the ‘-’ position.

NOTE: Be careful not to reverse the polarity when you connect the power cable.

oPoE and 12VDC

Connect the power of 12VDC for the camera. Connect the positive (+) pole to the ‘+’ position and the negative (-) pole to the ‘-’ position.

NOTE: Be careful not to reverse the polarity when you connect the power cable. NOTE: If you use PoE to supply power to the camera, you must useaPoE injector or switch greater than 30W.

9

2.3Connections

SD card insertion

Users can insert and remove an SD card as shown in the following picture.

1.Open the SD card cover under the camera’s lens.

2.Insert or remove the SD card as needed.

3.Tightly close the SD card cover to ensure it is waterproof.

2.4 Resetting the camera to default settings

To reset the camera to its original factory settings, open the camera’s web viewer and go to the Setup > System > Maintenance. You can also use theReset button on the camera, as described below:

10

Using the reset button:

Follow the instructions below to reset the camera to the factory default settings using the Reset button.

1.Switch off the camera by disconnecting the power adapter.

2.Open the SD card cover.

3.Press and hold the reset button on the board with your finger while reconnecting the power.

4.Hold the reset button down for about 2 seconds.

5.Release the reset button.

6.The camera resets to factory defaults and restarts after completing the factory reset.

7.Close the SD card cover tightly to ensure waterproofing.

CAUTION: When performing afactory reset, you will lose all settings (Default IP 192.168.30.220)

11

3 Web viewer

The camera can be used withthe Windows® operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.

NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.

3.1 Access from a browser

1.Start a browser (Internet Explorer).

2.Enter the IP address or hostname of thecamera in the Location/Address field of your browser.

3.You can see a starting page. Click Live View, Playback, or Setup to enter the web page.

4. The cameras Live View page appears in your browser.

12

3.2 Access from the Internet

Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT traversal feature, which will attempt to automatically configure the router to allow access to thecamera. This is enabled from Setup > System > Network > NAT. For more information, please see “System > Network > NAT” of User Manual.

3.3 Setting the admin password over a secure connection

To gain access to the product, the password for the default administrator user must be set. This is done in the Admin Password dialog, which is displayed when thecamera is accessed for the setup for the first time. Enter your admin name and password, set by the administrator.

NOTE: The default administrator user name and password is“admin”. If the password is lost, the camera must be reset to the factory default settings. Please see “Resetting to the factory default settings”.

To prevent network eavesdropping when setting the admin password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see NOTE below). To set the password via a standard HTTP connection, enter it directly in the first dialog shown above. To set the password via an encrypted HTTPS connection, please see“System > Security > HTTPS” of User Manual.

NOTE: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsersand servers. The HTTPS certificate controls the encrypted exchange of information.

13

3.4 Live View Page

The Live View page comes in several screen modes. Users are allowed to select the most suitable one out of those modes. Adjust the modefollowing your PC specifications and monitoring purposes.

1. General controls

 

 

 

 

 

Live View Page

Playback Page

Setup Page

Help Page

The video drop-down-list

allows

you

to select

a customized o

preprogrammed video stream

on the

Live View

page. Stream

profiles are

configured under Setup > Basic Configuration > Videoand Image. For more information, please see “Basic Configuration > Video and Image” of the User Manual.

The resolution drop-down-list allows you to select the most suitableone out of video resolutions to be displayed on the Live View page.

The protocol drop-down-list allows you to select which combination of protocols and methods to use depending on your viewing requirements, and the properties of your network.

The preset drop-down-list allows you to select the preset number for the PTZ camera being used. This icon is inactivated if the PTZ settings are not set.

14

2.Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the follo wing buttons:

The Stop button stops the video stream being played. Pressing the key again toggles the play and stop.

The Play button connects to the camera or starts playing a video stream.

The Pause button pauses the video stream being played.

The Snapshot button takes a snapshot of the current image. The location where the image is saved can be specified.

The Digital Zoom button activates a zoom-in or zoom-out function for a video image on the live screen.

The Full-Screen button causes the video image to fill the entire screen area. No other windows will be visible. Press the ’Esc’ button on the computer keyboard to cancel the full-screen view.

The Manual Trigger button activates a pop-up window to manually start or stop the event.

The PTZ button activates a pop-up window for Pan, Tilt and Zoom control.

The Screen Move button moves to the desired position on the screen. Move the clicked point to the center of the screen. When dragging, it moves to the center of the

box and zooms in.

The Relay Output button manually triggers relay out. (Thicons appears only if “Enable alarm out” is selected in “Event > Event Out > Alarm Out”.)

The Speaker button activates/deactivates external speakers.

The Mic button activates/deactivates microphone input.

Use this scale to control the volume of the speakers and microphones.

3.Video Streams

The camera provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in thecamera provides access to H.264, H.265 and Motion JPEG video streams, and to the list of available video streams. Other applications and clients can also access these video streams/images directly, without going via the Live wVie page.

15

3.5 Playback

The Playback window contains a list of recordings made to the memory card. It shows each recording’s start time, length, the event type used to start the recording, calendar and timeslice bar indicates if the recording exists or not.

The description of the playback window follows.

1.Video Screen

You can see the video screen when playing the video clip in the SD memory.

2.Playback Buttons

To view a recording data in the SD local storage, select it from the list and click the Playback buttons.

Go to the first: go to the beginning of the video clip.

Fast backward play: fast play backward of the video clip.

Backward play: play backward of the video clip.

Step backward play: go back one frame of the video clip.

Pause: pause playback of the video clip.

Step forward play: go forward one frame of the video clip.

Forward Play: play forward the video clip.

Fast forward play: play fast forward of the video clip.

Go to the last: go to the end of the video clip.

Clip copy: copy the video clip.

Zoom In: zoom in the video clip.

Full Screen: display a full screen of the video. 3. Time Chart

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Display an hour-based search screen for the chosen date. If there is recording data, a blue section will be displayed on a 24-hour basis. If you select a specific hour in the chart, a yellow square on the hour will be displayed.

4.Speaker Control Bar

Use this scale to control the volume of the speakers.

5.Search Calendar

Search results from the SD local storage in the camera connected are displayed monthly. If there is a recorded data for a specific date, a blue square on the date will be displayed. If you select a specific date in the calendar, a yellow square on the date will be displayed.

6.Play Time

Displays the time of the video playing.

7.Event Search Window

Select a search option in the drop-down list and click the GO button. You can also enter the period for searching. If you click Start Date or End Date zone, displays Search Calendar.

8.Event List Window

Event List displays the event(s) that were recorded in the SD local storage. Select a list and click the play button. The video clip will be played.

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3.6 Camera Setup

This section describes how to configure the camera.

The administrator has unrestricted acess to all the Setup tools, whereas Operators have access to the settings of Basic Configuration, which are Live View, Videoand Image, Audio, Event, Dome Configuration, and System.

You can configure the camera by clicking Setup either in the first connection page or the top second-right button of the Live View page. Accessing thecamera from a computer for the first time opens the Admin Password dialog box. Enter your administrator or operator id and password to get into the setup page.

NOTE: If the password is lost, the camera must be reset to the factory default settings. Please see “Resetting to the factory default setting”.

3.6.1 Basic Configuration

You can see the device information on this information page.

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Users

User access control is enabled by default. The administrator can set up other users, by giving user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

The user list displays the authorized users and user groups (levels):

 

User Group

 

 

Authority

 

 

 

 

 

 

 

 

Guest

 

 

The lowest level of access, which only allows access to the Live

 

 

 

 

View page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

View the Live View page, create and modify events, and adjust

 

 

Operator

 

 

certain other settings. Operatorshave no access to System

 

 

 

 

 

Options.

 

Administrato An administrator has unrestricted access to the Setup too

rand can determine the registration of all other users.

Enable anonymous viewer login:Check the box to use the webcasting features. Refer to “Video and Image > Webcasting” for more details.

Please refer to “System > Security > Users” for more details about User setup.

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Network

The camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one ersionv must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the camera receives an IP address according to the configuration

in the network router. There is also an option of using the Internet Dynamic DNS Service. For more information on setting the network, please see “System > Network > Basic”.

Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a specific MAC address.

oUse the following IP address: To use a static IP address for the camera, check the radio button and then make the following settings:

oIP address: Specify a unique IP address for your camera.

oSubnet mask: Specify the mask for the subnet the camera is located on.

Default router: Specify the IP address of the default router (gateway) used for connecting devices attached to different networks and network segments.

NOTES:

1.DHCP should only be enabled if using dynamic IPaddress notification, or if your DHCP server can update a DNS server, which then allows you to access thecamera by name (hostname). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation again.

2.The ARP/Ping service is automatically disabled two minutes after the unit is started, or as soon as an IP address is set.

3.Pinging the unit is still possible when this service is disabled.

4.Please refer to “System > Network > Basic” for more details about the Network setup.

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Video and Image

Users can setup and change the setting of an individual video stream on this page.

Please refer to “Video and Image > Basic” for more details about Video and Image setup.

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Audio

The camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker. Usercan setup and changethe setting of Audio on this page.

Please refer to “Audio” for more details about the Audio setup.

Date and Time

Users can set time directly or assign a time server to get the current time, as well as determine Date and Time format on this page.

Please refer to “System > Date and Time” for more details about the Date and Time setup.

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3.6.2 Video and Image

Basic

Sensor Setting:

Capture mode: User can select sensor capture mode between NTSC and PAL (Some models are fixed to NTSC or PAL).

Stream 1 Setting:

Codec: The codec supported in Stream 1 is H.264 and H.265.

There are 3 pre-programmed stream profiles available for quick set-up. Choose the form of video encoding you wish to use from the drop-down list:

oH.264 High Profile: Primary profile for broadcast and disc storage applications, particularly for high-definition television applications (for example, this is the profile adopted by the Blu-ray Disc storage format and the DVB HDTV broadcast service).

oH.264/H.265 Main Profile: Primary profile for low-cost applications that require

additional error robustness, this profile is used rarely in videoconferencing and

mobile applications; it does add additional error resilience tools to the Constrained Baseline Profile. The importance of this profile is fading after the Constrained Baseline Profile has been defined.

oH.264 Baseline Profile: Originally intended as the mainstream consumer profile for broadcast and storage applications, the importance of this profile faded

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when the High Profile was developed for those applications.

Resolution: This enables users to determine a basic screen size when having access through the Web Browser or PC program. The screen size control comes in several modes. Users can change the selected screen size anytime while monitoring the screen on a real-time basis.

Bitrate control: The bit rate can be set as a Constrained Bit Rate (CBR) or Constrained Variable Bit Rate (CVBR). Limiting the maximum bit rate helps control the bandwidth used by the H.264 video stream. Leaving the Maximum bit rate as unlimited maintains consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate to a defined value prevents excessive bandwidth usage, but images are degraded when the limit is exceeded.

oCBR: Constrained Bit Rate.

oCVBR: VBR with maximum bitrate which is set in Bitrate.

Bitrate: Maximum bitrate in the range of 100Kbps ~ 10Mbps.

Frame rate: Upon the real-time play, users should select a frame refresh rate per second. If the rate is high, the image will become smooth. On the other hand, if the rate is low, the image will not be natural, but it can reduce a network load.

GOP size: Select the GOP (Group of Picture) size. If users want to have a high quality of fast image one by one, please decrease the value. For general monitoring, please do not change the basic value. Such an act may cause a problem to the system performance. For the details of the GOP setting, please contact the service center.

Stream 2 Setting:

Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video

stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage but may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution, Frame rate, and Frame Quality should be set to an optimal value.

MJPEG Resolution: Same as the Stream 1 settings.

MJPEG Frame rate: Same as the Stream 1 settings.

MJPEG Quality: Select the picture quality. If users want to have a high quality of fast image one by one, please decrease the value. For general monitoring, please do not change the basic value. Such an act may cause a problem to the system performance.

Stream 3, Stream 4 Setting: Same as ‘Stream 1’ settings.

Click ‘Save’ to save the settings, or click ‘Reset’ to clear all the changes.

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Auto Focus

Mode: Determines the focus operation method.

oAuto: Autofocus is always active.

oManual: Manual focus is always a fixed focus.

oOne Push: Manual focus mode except that autofocus is activated only after the camera movement stops and lasts for about 5 seconds.

Focus Limit: Minimum distance for Auto Focus operation. Object nearer than this limit may not be focused.

Speed: Focus speed can be adjusted in the range of 1 ~ 7.

Sensitivity: Focus sensitivity can be adjusted in the range of 0 ~ 4.

NOTES:

1.Avoid continuous, 24-hour use of the autofocus. This will shorten the lifespan of the lens.

2.The autofocus function might not work properly under the following conditions:

a.Bright or flashing lights.

b.Low illumination of the target area.

c.Slow-shutter action.

d.Dark object.

e.Excessive illumination of the target area.

f.If a short-distance object and a long-distance object are in the target area.

g.If there is no contract gap.

h.If the camera is taking a picture of a thin horizontal line.

Click ‘Save’ to save the settings, or click ‘Reset’ to clear all the changes.

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