Dell V310 User Manual

Dell V310 Series User's Guide

April 2009

www.dell.com | support.dell.com

Machine type(s):

4443

Model(s):

1d1, 1dw, 5dw

Trademarks

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Contents
Safety information.............................................................................	7
About your printer.............................................................................	8
Thank you for choosing this printer!...............................................................................................................................	8
Minimizing your printer's environmental impact......................................................................................................	8
Finding information about the printer...........................................................................................................................	9
Understanding the parts of the printer.......................................................................................................................	11
Ordering and replacing supplies...................................................	13
Replacing ink cartridges....................................................................................................................................................	13
Ordering ink cartridges.....................................................................................................................................................	14
Recycling Dell products.....................................................................................................................................................	15
Using the printer control panel buttons and menus................	16
Using the printer control panel......................................................................................................................................	16
Using the printer menus...................................................................................................................................................	18
Changing temporary settings into new default settings......................................................................................	19
Changing the Power Saver timeout.............................................................................................................................	20
Resetting to factory settings............................................................................................................................................	21
Saving energy with Eco-Mode........................................................................................................................................	21
Using the printer software.............................................................	23
Minimum system requirements.....................................................................................................................................	23
Using the Windows printer software............................................................................................................................	23
Updating the printer software (Windows only)........................................................................................................	25
Reinstalling the printer software...................................................................................................................................	25
Loading paper and original documents......................................	26
Loading paper.......................................................................................................................................................................	26
Saving paper default settings.........................................................................................................................................	28
Loading original documents on the scanner glass.................................................................................................	29
Printing...............................................................................................	30
Tips for printing....................................................................................................................................................................	30
Printing basic documents.................................................................................................................................................	30
Contents

3

Printing specialty documents.........................................................................................................................................	32
Printing on both sides of the paper (duplexing) manually..................................................................................	33
Working with photos..........................................................................................................................................................	35
Printing from a Bluetooth-enabled device.................................................................................................................	40
Managing print jobs...........................................................................................................................................................	43
Copying...............................................................................................	45
Tips for copying....................................................................................................................................................................	45
Making copies.......................................................................................................................................................................	45
Copying photos....................................................................................................................................................................	46
Enlarging or reducing images.........................................................................................................................................	46
Adjusting copy quality.......................................................................................................................................................	46
Making a copy lighter or darker.....................................................................................................................................	47
Collating copies using the printer control panel.....................................................................................................	47
Repeating an image on one page.................................................................................................................................	48
Copying multiple pages on one sheet.........................................................................................................................	48
Making a duplex copy manually....................................................................................................................................	48
Canceling copy jobs...........................................................................................................................................................	49
Scanning.............................................................................................	50
Tips for scanning..................................................................................................................................................................	50
Scanning to a local or network computer..................................................................................................................	50
Scanning to a flash drive or memory card..................................................................................................................	51
Scanning photos into an editing application............................................................................................................	51
Scanning documents into an editing application...................................................................................................	52
Scanning directly to e-mail..............................................................................................................................................	53
Scanning to a PDF...............................................................................................................................................................	53
Scanning FAQ.......................................................................................................................................................................	53
Canceling scan jobs............................................................................................................................................................	54
Networking........................................................................................	55
Installing the printer on a wireless network..............................................................................................................	55
Advanced wireless setup..................................................................................................................................................	59
Networking FAQ..................................................................................................................................................................	63
Maintaining the printer...................................................................	73
Maintaining ink cartridges...............................................................................................................................................	73
Contents

4

Cleaning the exterior of the printer..............................................................................................................................	74
Cleaning the scanner glass..............................................................................................................................................	75
Troubleshooting...............................................................................	76
Before you troubleshoot...................................................................................................................................................	76
Using the Service Center to solve printer problems...............................................................................................	76
If Troubleshooting does not solve your problem....................................................................................................	76
Setup troubleshooting......................................................................................................................................................	76
Jams and misfeeds troubleshooting............................................................................................................................	81
Print troubleshooting........................................................................................................................................................	83
Copy and scan troubleshooting.....................................................................................................................................	84
Memory card troubleshooting.......................................................................................................................................	86
Wireless troubleshooting.................................................................................................................................................	88
Index.................................................................................................	103

Contents

5

6

Safety information

Connect the power cord to an electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCKHAZARD:To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product ormake any electricalor cabling connections, such as thefax feature, power cord,ortelephone,during alightning storm.

SAVE THESE INSTRUCTIONS.

Safety information

7

About your printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

Conserving energy

•Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes. Eco-Mode is enabled by default in your printer.

•Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby mode after the printer has been idle for a set amount of time (the Power Saver timeout).

•Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources.

Conserving paper

•Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.

•Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically (depending on your printer model).

•Preview print jobs before printing. Use the preview features found in the Print Preview dialog or the printer display (depending on your printer model).

•Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a computer program, application, or flash drive for presentation.

•Use recycled paper.

Conserving ink

•Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text.

•Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges.

About your printer

8

•Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.

Recycling

•Return empty ink cartridges for reuse or recycling through the Dell Cartridge CollectionProgram. To return an empty ink cartridge, go to www.dell.com/recycling to request a postage-paid bag.

•Recycle the product packaging.

•Recycle your old printer instead of throwing it away.

•Recycle paper from discarded print jobs.

•Use recycled paper.

Finding information about the printer

Publications

What are you looking for?		Find it here
Initial setup instructions:		Setup documentation
•	Connecting the printer	The setup documentation came with the printer.
•	Installing the printer software

	Additional setup and instructions for using the printer:	User's Guide
	• Selecting and storing paper and specialty media	The User's Guide is available on the installation software
	• Loading paper	CD.
	• Performing printing, copying, scanning, and faxing tasks,
	depending on your printer model
	• Configuring printer settings
	• Viewing and printing documents and photos
	• Setting up and using printer software
	• Setting up and configuring the printer on a network,	For updates, check our Web site at support.dell.com.
	depending on your printer model
	• Caring for and maintaining the printer
	• Troubleshooting and solving problems

About your printer

9

	What are you looking for?		Find it here
	Help using the printer software		Windows Help
			Open a printer software program or application, and
			then click Help.
			Click		to view context-sensitive information.
			Notes:
			• The Help installs automatically with the printer
				software.
			• The printer software is located in the printer
				Program folder or on the desktop, depending on
				your operating system.
	The latest supplemental information, updates, and online		Dell Support Web site—support.dell.com
	technical support:		Note: Select your region, and then select your product
	• Troubleshooting hints and tips
			to view the appropriate support site.
	•	Frequently asked questions	Support telephone numbers and hours of operation for
	•	Documentation	your region or country can be found on the Support
	•	Driver downloads	Web site.
			Have the following information ready when you
	•	Live chat support
			contact support so that they may serve you faster:
	•	E-mail support
			•	Service Tag
	•	Telephone support
			•	Express Service Code
			Note: The Service Tag and Express Service Code appear
			on labels located on your printer.
	• Software and Drivers—Certified drivers for your printer and		Installation software CD
		installers for Dell printer software	Note: If you purchased your Dell computer and printer
	• Readme files—Last-minute technical changes, or advanced		at the same time, then documentation and drivers for
		technical reference material for experienced users or	your printer are already installed on your computer.
		technicians
	• Supplies and accessories for your printer		Dell Printer Supplies Web site–dell.com/supplies
	•	Replacement cartridges	You can purchase printer supplies online, by telephone,
			or in select retail stores.
	• Safety information for preparing to operate your printer		Product Information Guide

•Regulatory information

•Warranty information

Product Information Guide

Note: The Product Information Guide may not be available in your country or region.

About your printer

10

Understanding the parts of the printer

10	1
9

8

2

3 7

6

4

5

		Use the	To
	1	Paper support	Load paper.
	2	Wi-Fi indicator	Check wireless status.
			Note: This feature is available in selected models only.
	3	Card reader light	Check card reader status. The light blinks to indicate that a memory card is being
			accessed.
	4	Memory card slots	Insert a memory card.
	5	PictBridge and USB port	Connect a PictBridge-enabled digital camera, USB Bluetooth adapter, or a flash drive to
			the printer.
	6	Paper exit tray	Hold paper as it exits.
	7	Printer control panel	Operate the printer.
	8	Top cover	Access the scanner glass.
	9	Paper feed guard	Prevent items from falling into the paper slot.
	10	Paper guides	Keep paper straight when feeding.

About your printer

11

1

6

2 5

3

4

		Use the	To
	1	Scanner glass	Scan and copy photos and documents.
	2	Security slot	Install an anti-theft cable on your printer.
	3	Power supply with port	Connect the printer to a power source.
	4	USB port	Connect the printer to a computer using a USB cable.
			Warning—Potential Damage: Do not touch the USB port except when plugging in or
			removing a USB cable or installation cable.
	5	Printhead	Install, replace, or remove ink cartridges.
	6	Scanner unit	• Access the ink cartridges and printhead.
			• Remove paper jams.

About your printer

12

Ordering and replacing supplies

Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.

1 Turn on your printer.

2 Open the printer.

Note: The printhead moves to the cartridge installation position.

3 Press the release tab, and then remove the used ink cartridge or cartridges.

1

2

Note: Do not reinstall used ink cartridges once you remove them from the printhead.

Ordering and replacing supplies

13

4Remove the new cartridges from the foil, and then remove the protective cap from each of the ink cartridges. Install the black ink cartridge and then the color ink cartridge. Use two hands to install each cartridge.

2

1

Note: Install the ink cartridges immediately after removing the protective cap to avoid exposing the ink to air.

5 Close the printer.

Ordering ink cartridges

Page yields available at www.dell.com/supplies. For best results, use only Dell ink cartridges.

Item	Licensed cartridge1	Regular cartridge
Black cartridge	Series 21	Series 21R
Black cartridge, high yield2	Series 22	Series 22R
Color cartridge	Series 21	Series 21R
Color cartridge, high yield2	Series 22	Series 22R

1 Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. To know more about recycling Dell products, visit www.dell.com/recycling.

2 Available only on the Dell Web site at www.dell.com/supplies.

Ordering and replacing supplies

14

Recycling Dell products

To return Dell products to Dell for recycling:

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 Click Order supplies in the Maintenance tab.

6	Click	.
7	Follow the instructions on the computer screen.

Ordering and replacing supplies

15

Using the printer control panel buttons and menus

Using the printer control panel

The following diagrams explain the sections of the printer control panel:

1	2	3	4	5	6
ON				Color	START
				Black
					Cancel

12

11

10

9

8

7

Use the:

To

1

Power button

• Turn the printer on and off.

• Switch to Power Saver mode.

Note: When the printer is on, press

to switch to

for three seconds

Power Saver mode. Press and hold

to turn off the printer.

2

Copy button

Access the copy menu and make copies.

3

Scan button

Access the scan menu and scan documents.

4

Photo button

Access the photo menu and print photos.

5

Color/Black

Switch to color mode or black-and-white mode.

6

Start button

Start a print, scan, or copy job, depending on which mode

is selected.

Using the printer control panel buttons and menus

16

		Use the:	To
	7	Cancel button	• Cancel a print, copy, or scan job in progress.
			• Exit from a menu level of the Copy, Scan, Photo, or File
				Print menu to the top level of a menu.
			• Exit from a menu level of the Setup menu to the top
				level of the previous mode.
			• Clear current settings or error messages, and return to
				default settings.
	8	Display	View:
		Note: The display is turned off in Power Saver mode.	•	Printer status
			•	Messages
			•	Menus
	9	Select button	•	Select menu options.
			•	Save settings.
			• Feed or eject paper. Press and hold for 3 seconds to
				feed or eject paper from the printer.
	10	Arrow buttons	• Choose a menu or submenu item that appears on the
				display.
	11	Back button	• Return to the previous screen.
			• Exit from one menu level to a higher one.
	12	Setup button	Access the setup menu and change printer settings.
			Note: The Copy, Scan and Photo button lights are off when
			this button is selected.

Using the printer control panel buttons and menus

17

Using the printer menus

	Copy menu	Scan menu		PictBridge menu1
	Copies	Scan to		Paper Size
	Quality	•	Computer	Photo Size
	Lighter/Darker		– Application	Paper Type
	Resize		– Quality	Quality
	Original Size		– Original Size	Layout
	Photo Reprint	•	Network
	Collate		– Quality
	Pages per Sheet		– File Type
	Copies per Sheet		– Original Size
	Content Type	•	USB Flash Drive
	ID Card Copy		– Quality
			– File Type
			– Original Size
		•	Memory Card
			– Quality
			– File Type
			– Original Size

1 This menu appears only when a PictBridge-enabled camera is inserted into the PictBridge port.

Photo menu

Easy Photo		Print Photos		•	Photo Effects	Proof Sheet
•	Print	•	Print		– None	•	Print Last 20
	– Last Photo		– Last Photo		– Auto Enhance	• Print All
	– All Photos		– All Photos		– Sepia	• Print Date Range
	– Date Range		– Date Range		– Antique Grey	• Scan Sheet
	– Photo Number		– Photo Number		– Antique Brown	Save Photos
•	Paper Size		– Print DPOF1	•	Paper Size	•	Computer
•	Photo Size	•	Lighter/Darker	•	Photo Size	•	USB Flash Drive2
				•	Paper Type	•	Memory Card2
				•	Layout	Select Computer (appears only
				•	Quality	in printers connected to a
						network)

1 This menu appears only when there is a valid DPOF file in your memory device.

2 This menu appears only when a memory device is inserted into the card slot or USB port.

Using the printer control panel buttons and menus

18

Setup menu

Paper Setup		Device Setup		Bluetooth Setup2		Defaults
•	Paper Size	•	Language	•	Enable	•	Photo Print Size
•	Paper Type	•	Country/Region	•	Discovery	•	Set Defaults
Maintenance		•	Power Saver	•	Printer Name		–	Use Current
•	Ink Levels	•	Auto Screen Dim	•	Security Level		–	Use Factory
•	Clean Printhead	•	Eco-Mode	•	Paper Size	Demo Mode
•	Deep Clean	•	Clear Settings Timeout	•	Photo Size	•	On
•	Printhead	Network Setup1		•	Paper Type	•	Off
	Align Printer	•	Print Setup Page	•	Quality
•	Print Test Page
		•	Wi-Fi Protected Setup	•	Pass Key
•	Replace Printhead
		•	Wireless Information	•	Clear Device List
		•	TCP/IP
		•	File Print
		•	Reset Network Adapter
			Defaults

1 This menu appears only in printers that support wireless printing.

2 This menu appears only when a USB Bluetooth adapter is inserted into the USB port.

Note: The File Print menu is enabled when you insert a memory device that contains document files into the printer. The menu is composed of the folders and files stored on the memory device.

Changing temporary settings into new default settings

The following menus revert to default settings after two minutes of inactivity or after the printer is turned off:

Copy menu	•	Copies
	•	Quality
	•	Lighter/Darker
	•	Resize
	•	Original Size
	•	Pages per Sheet
	•	Copies per Sheet
	•	Content Type
Scan menu	•	Quality
	•	Original Size
Fax menu (selected models	•	Lighter/Darker
only)	•	Quality

Using the printer control panel buttons and menus

19

Photo menu	The following Photo options will not time out after two minutes of inactivity or after you
	turn off the printer, but they will return to the factory default settings when a memory
	card or flash drive is removed.
	•	Photo Effects
	•	Photo Size
	•	Layout
	•	Quality

To change the temporary settings into new default settings

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Defaults, and then press .

3Press the arrow buttons to scroll to Set Defaults, and then press .

Use Current appears on the display.

4	Press	again to select Use Current.
5	Press	until you exit Setup, or press another mode button.

To disable the settings timeout feature

You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two minutes of inactivity or after the printer is turned off.

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Device Setup, and then press .

3 Press the arrow buttons to scroll to Clear Settings Timeout, and then press .

4 Press the arrow buttons to scroll to Never, and then press .

5 Press until you exit Setup, or press another mode button.

Changing the Power Saver timeout

The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power Saver timeout.

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Device Setup, and then press .

3 Press the arrow buttons to scroll to Power Saver, and then press .

4 Press the arrow buttons to select a Power Saver timeout, and then press .

5 Press until you exit Setup, or press another mode button.

Using the printer control panel buttons and menus

20

Resetting to factory settings

Resetting to factory default settings will delete all the printer settings you have previously selected.

Using the printer control panel menus

1	From the printer control panel, press .
2	Press the arrow buttons to scroll to Defaults, and then press .
3	Press the arrow buttons to scroll to Set	Defaults, and then press .
4	Press the arrow buttons to scroll to Use	Factory, and then press .

5When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Using a button combination (if you cannot read the current language)

1 Turn off the printer.

Note: If you have set the Power Saver timeout in the Setup menu, then press and hold thefor three seconds to turn off the printer.

2 From the printer control panel, press and hold and , and then press to turn the printer on.

3 Release all three buttons.

4When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

Initial Setup Complete appears on the display.

Saving energy with Eco-Mode

The Eco-Mode feature optimizes energy efficiency and saves money.

When Eco-Mode is enabled, the printer automatically switches to the following settings:

•The printer display is dimmed.

•The printer changes to Power Saver mode after ten minutes.

Notes:

•If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode.

•Eco-Mode is enabled by default.

To change the Eco-Mode setting:

1	From the printer control panel, press .
2	Press the arrow buttons to scroll to Device Setup, and then press .

Using the printer control panel buttons and menus

21

3 Press the arrow buttons to scroll to Eco-Mode.

4 Select the Eco-Mode setting, and then press .

5 Press until you exit Setup, or press another mode button.

Using the printer control panel buttons and menus

22

Using the printer software

Minimum system requirements

The printer software requires up to 500 MB of free disk space.

Supported operating systems

•Microsoft Windows 7 (Web only)

•Microsoft Windows Vista

•Microsoft Windows XP

•Microsoft Windows 2000 (SP4 or greater)

•Linux Ubuntu 8.04 LTS and 8.10 (Web only)

•Linux OpenSUSE 11.0 and 11.1 (Web only)

•Linux Fedora 10 (Web only)

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen.

Printer software

	Use the	To
	Dell Printer Home	•	Launch applications or programs.
	(referred to as Printer Home)	•	Access the Fax Solutions software.
		• Scan or e-mail a photo or document.
		•	Edit scanned documents.
		• Scan documents to PDF.
		• Adjust settings for the printer.
		•	Order supplies.
		•	Maintain ink cartridges.
		• Print a test page.
		•	Register the printer.
		•	Contact technical support.
	Dell Fast Pics	Manage, edit, transfer, and print photos and documents.
	(referred to as Fast Pics)

Using the printer software

23

	Use the	To
	AdobeTM Photo Album Starter Edition	View, manage, and edit photos.
	Dell Toolbar	Print, scan, or convert local files from Windows.
	(referred to as Toolbar)
	Dell Ink Management System	Order ink.
	Dell Fax Solutions	•	Send a fax.
	(referred to as Fax Solutions)	• Receive a fax in three-in-one printers.
		• Add, edit, or delete contacts in the built-in phone book.
		• Access the Dell Fax Setup Utility. Use the Fax Setup Utility to set the Speed
			Dial and Group Dial numbers, set Ringing and Answering, and print fax
			history and status reports.
	Abbyy Sprint OCR	Scan a document and produce text that you can edit with a word-processing
		program.
	Dell Wireless Setup Utility	• Set up the wireless printer on a wireless network.
	(referred to as Wireless Setup Utility)	• Change the wireless settings of the printer.
		Note: This program is installed automatically with the printer software if the
		printer has wireless capability.
	Dell Service Center	•	Troubleshoot the printer.
	(referred to as Service Center)	• Access the printer maintenance functions.
		•	Contact technical support.
		Notes:
		• This program is installed automatically with the printer software.
		• You may be prompted to install this program from the Web, depending on
			your printer model.
	Printing Preferences	When you select File Print with a document open and then click
		Properties, a Printing Preferences dialog appears. The dialog lets you select
		options for the print job, such as the following:
		• Select the number of copies to print.
		• Print two-sided copies.
		• Select the paper type.
		•	Add a watermark.
		•	Enhance images.
		•	Save settings.
		Note: Printing Preferences is installed automatically with the printer software.

Note: Your printermay not come withsome of these programsor some of thefunctions of theseprograms,depending on the features of the printer that you purchased.

Using the printer software

24

Updating the printer software (Windows only)

Checking for software updates

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select Printer Home.

4 Choose your printer from the printer drop-down list.

5 From the Support tab, select Check for updates.

6 Follow the instructions on the computer screen.

Reinstalling the printer software

If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer software.

Uninstalling the printer software

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select the uninstall option.

4 Follow the instructions on the computer screen to remove the software.

5 Once the uninstall process in complete, restart your computer.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first.

1 Close all open software programs.

2Insert the installation software CD.

If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

3 Follow the instructions on the Welcome screen.

Using the World Wide Web

Updated printer software may be available at www.support.dell.com.

Using the printer software

25

Loading paper and original documents

Loading paper

1 Fan the paper.

2 Center the paper on the paper support.

3 Adjust the paper guides so they rest against the edges of the paper.

Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides.

Paper and specialty media guidelines

Load up to:	Make sure that:
100 sheets of plain paper	•	The paper guides rest against the edges of the paper.
	•	You load letterhead paper with the print side faceup and
		the top of the letterhead going into the printer first.

1

2

Loading paper and original documents

26

Load up to:	Make sure that:
25 sheets of heavyweight matte paper	• The print side of the paper is faceup.
	• The paper guides rest against the edges of the paper.
	• You select Automatic, Normal, or Photo print quality.
	Note: Draft mode is available but is not recommended for
	use with expensive paper such as heavyweight matte, labels,
	photo cards and glossy paper.
20 sheets of banner paper	• You remove all paper from the paper support before
	inserting banner paper.
	• You use banner paper designed for inkjet printers.
	• You place a stack of banner paper on or behind the
	printer, and feed in the first sheet.
	• The paper guides rest against the edges of the paper.
	• You select A4 Banner or Letter Banner paper size.

10 envelopes	•	The print side of the envelope is faceup.
	•	The paper guides rest against the edges of the
		envelopes.

1	• You print the envelopes with Landscape orientation.
	Note: If you are mailing within Japan, then the envelope
	can be printed in Portrait orientation with the stamp in
	the lower right corner or in Landscape orientation with
	the stamp in the lower left corner. If you are mailing
	internationally, then print in Landscape orientation with
	the stamp in the upper left corner.
2	1	1
	2	2

• You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so your envelope is correctly positioned.

25 sheets of labels	•	The print side of the label is faceup.
	• The paper guides rest against the edges of the paper.
	•	You select Automatic, Normal, or Photo print quality.

Note: Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte, labels, photo cards and glossy paper.

Loading paper and original documents

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Load up to:	Make sure that:
25 greeting cards, index cards, postcards, or photo cards	• The print side of the card is faceup.
	•	The paper guides rest against the edges of the cards.
	•	You select Automatic, Normal, or Photo print quality.

	1	Note: Draft mode is available but is not recommended for
		use with expensive paper such as heavyweight matte, labels,
		photo cards and glossy paper.
		2

25 sheets of photo/glossy paper

• The print side of the paper is faceup.

• The paper guides rest against the edges of the paper.

	• You select Automatic, Normal, or Photo print quality.
	Note: Draft mode is available but is not recommended for
	use with expensive paper such as heavyweight matte, labels,
	photo cards and glossy paper.
10 iron-on transfers	• You follow the loading instructions on the iron-on
	transfer packaging.
	• The print side of the transfer is faceup.
	• The paper guides rest against the edges of the transfer.
	• You select Automatic, Normal, or Photo print quality.
50 transparencies	• The rough side of the transparencies is faceup.
	• The paper guides rest against the edges of the
	transparencies.

Saving paper default settings

You can set the default paper size, paper type, and photo print size for the documents and photos that you print.

Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer.

1 From the printer control panel, press .

2 Choose the default settings:

• If you want to set the default paper size:

a	Press to select Paper Setup.
b	Press the arrow buttons to scroll to Paper Size, and then press .

cPress the arrow buttons to select the default paper size for the printer, and then press .

•If you want to set the default paper type:

a	Press to select Paper Setup.
b	Press the arrow buttons to scroll to Paper Type, and then press .
c	Press the arrow buttons to select the default paper type for the printer, and then press .
	Loading paper and original documents

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• If you want to set the default photo print size:

a	Press the arrow buttons to scroll to Defaults, and then press .
b	Press to select Photo Print Size.
c	Press the arrow buttons to select the default photo print size for the printer, and then press .
3 Press	until you exit Setup, or press another mode button.

Loading original documents on the scanner glass

1 Open the top cover and place the document facedown on the scanner glass.

2 Close the top cover.

Loading paper and original documents

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Printing

Tips for printing

•Use the appropriate paper for your print job.

•Select a higher print quality for better prints.

•Make sure there is enough ink in the ink cartridges.

•Remove each sheet as it is printed when printing photos or when working with specialty media.

•Select the borderless setting when printing photos.

Printing basic documents

Printing a document

1 Load the paper in the printer.

2 Send the print job:

a With a document open, click File Print.

b Click Properties, Preferences, Options, or Setup.

cSelect the print quality, the number of copies to print, the type of paper to use, and how the pages should print.

d Click OK to close any printer software dialogs.

e Click OK or Print.

Collating printed copies

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated

Not collated

Notes:

•The collate option is available only when you are printing multiple copies.

•To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking.

1 With a document open, click File Print.

2 Click Properties, Preferences, Options, or Setup.

3From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select

Collate Copies.

Printing

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