Hardware Owner’s
Manual
Regulatory Model: E06S Series
Regulatory Type: E06S001
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Regulatory Model: E06S Series
Regulatory Type: E06S001
January 2010 |
Rev. A00 |
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . |
11 |
Front-Panel Features and Indicators . . . . . . . . . . |
12 |
LCD Panel Features . . . . . . . . . . . . . . . . . . . |
14 |
Home Screen . . . . . . . . . . . . . . . . . . . . |
15 |
Setup Menu. . . . . . . . . . . . . . . . . . . . . |
16 |
View Menu . . . . . . . . . . . . . . . . . . . . . |
17 |
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . |
18 |
Back-Panel Features and Indicators . . . . . . . . . . |
19 |
Guidelines for Connecting External Devices . . . . . . |
21 |
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . |
21 |
Power Indicator Codes . . . . . . . . . . . . . . . . . |
22 |
LCD Status Messages . . . . . . . . . . . . . . . . . . |
23 |
Viewing Status Messages . . . . . . . . . . . . . |
23 |
Removing LCD Status Messages . . . . . . . . . . |
24 |
System Messages . . . . . . . . . . . . . . . . . . . . |
41 |
Warning Messages . . . . . . . . . . . . . . . . . . . |
60 |
Diagnostics Messages . . . . . . . . . . . . . . . . . |
60 |
Alert Messages . . . . . . . . . . . . . . . . . . . . . |
60 |
Contents 3
Other Information You May Need . . . . . . . . . . . . 60
2Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 63
Choosing the System Boot Mode . . . . . . . . . . . . |
63 |
Entering the System Setup Program . . . . . . . . . . . |
64 |
Responding to Error Messages. . . . . . . . . . . |
64 |
Using the System Setup Program Navigation |
|
Keys . . . . . . . . . . . . . . . . . . . . . . . . . |
64 |
System Setup Options . . . . . . . . . . . . . . . . . . |
65 |
Main Screen . . . . . . . . . . . . . . . . . . . . |
65 |
Memory Settings Screen . . . . . . . . . . . . . . |
67 |
Processor Settings Screen . . . . . . . . . . . . . |
68 |
SATA Settings Screen. . . . . . . . . . . . . . . . |
69 |
Boot Settings Screen . . . . . . . . . . . . . . . . |
69 |
Integrated Devices Screen . . . . . . . . . . . . . |
70 |
PCI IRQ Assignments Screen . . . . . . . . . . . . |
71 |
Serial Communication Screen . . . . . . . . . . . |
72 |
Embedded Server Management Screen . . . . . . |
73 |
Power Management Screen . . . . . . . . . . . . |
73 |
System Security Screen . . . . . . . . . . . . . . |
74 |
Exit Screen . . . . . . . . . . . . . . . . . . . . . |
76 |
Entering the UEFI Boot Manager. . . . . . . . . . . . . |
76 |
Using the UEFI Boot Manager Navigation Keys . . |
77 |
UEFI Boot Manager Screen. . . . . . . . . . . . . |
77 |
UEFI Boot Settings Screen . . . . . . . . . . . . . |
78 |
System Utilities Screen . . . . . . . . . . . . . . . |
78 |
System and Setup Password Features. . . . . . . . . . |
79 |
Using the System Password . . . . . . . . . . . . |
79 |
Using the Setup Password . . . . . . . . . . . . . |
81 |
4 Contents
Embedded System Management . . . . . . . . . . . . |
82 |
iDRAC Configuration Utility . . . . . . . . . . . . . . . |
83 |
Entering the iDRAC Configuration Utility . . . . . . |
83 |
3 Installing System Components . . . . . . . . |
85 |
Recommended Tools. . . . . . . . . . . . . . . . . . . |
85 |
Inside the System . . . . . . . . . . . . . . . . . . . . |
85 |
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . |
87 |
Removing the Front Bezel . . . . . . . . . . . . . |
87 |
Installing the Front Bezel . . . . . . . . . . . . . . |
87 |
System Identification Panel . . . . . . . . . . . . . . . |
88 |
Removing the System Identification Panel . . . . . |
88 |
Installing the System Identification Panel . . . . . |
89 |
Opening and Closing the System . . . . . . . . . . . . |
89 |
Opening the System . . . . . . . . . . . . . . . . |
89 |
Closing the System . . . . . . . . . . . . . . . . . |
90 |
System Memory . . . . . . . . . . . . . . . . . . . . . |
91 |
General Memory Module Installation |
|
Guidelines. . . . . . . . . . . . . . . . . . . . . . |
92 |
Removing a Memory-Riser Blank . . . . . . . . . |
99 |
Installing a Memory-Riser Blank . . . . . . . . . . |
100 |
Removing a Memory Riser . . . . . . . . . . . . . |
100 |
Installing a Memory Riser . . . . . . . . . . . . . |
101 |
Installing Memory Modules . . . . . . . . . . . . |
102 |
Removing Memory Modules . . . . . . . . . . . . |
105 |
Removing the Memory-Riser Guide . . . . . . . . |
106 |
Installing the Memory-Riser Guide . . . . . . . . . |
107 |
Contents 5
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Removing a Hard-Drive Blank . . . . . . . . . . |
108 |
Installing a Hard-Drive Blank . . . . . . . . . . . |
108 |
Removing a Hard Drive . . . . . . . . . . . . . . |
109 |
Installing a Hard Drive . . . . . . . . . . . . . . |
110 |
Removing a Hard Drive From a Hard-Drive |
|
Carrier . . . . . . . . . . . . . . . . . . . . . . . |
112 |
Installing a Hard Drive Into a Drive Carrier . . . . |
113 |
Optical Drive . . . . . . . . . . . . . . . . . . . . . . |
113 |
Removing an Optical Drive . . . . . . . . . . . . |
113 |
Installing an Optical Drive . . . . . . . . . . . . |
115 |
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . |
116 |
Removing a Cooling Fan . . . . . . . . . . . . . |
116 |
Installing a Cooling Fan . . . . . . . . . . . . . . |
117 |
Removing the Cooling Fan Assembly . . . . . . . |
118 |
Installing the Cooling Fan Assembly . . . . . . . |
120 |
Internal USB Memory Key . . . . . . . . . . . . . . . |
120 |
Integrated NIC Hardware Key . . . . . . . . . . . . . |
123 |
Expansion Cards and Expansion-Card Riser . . . . . |
124 |
Expansion Card Installation Guidelines. . . . . . |
124 |
Installing an Expansion Card . . . . . . . . . . . |
126 |
Removing an Expansion Card. . . . . . . . . . . |
128 |
Installing an Expansion-Card Riser . . . . . . . . |
129 |
Removing an Expansion-Card Riser . . . . . . . |
133 |
I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . |
134 |
Removing the I/O Card . . . . . . . . . . . . . . |
134 |
Installing the I/O Card. . . . . . . . . . . . . . . |
135 |
6 Contents
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . |
136 |
Installing an iDRAC6 Enterprise Card . . . . . . . |
136 |
Removing an iDRAC6 Enterprise Card . . . . . . . |
138 |
VFlash Media (Optional) . . . . . . . . . . . . . . . . . |
139 |
Installing a VFlash Media Card . . . . . . . . . . . |
139 |
Removing a VFlash Media Card . . . . . . . . . . |
139 |
Internal Dual SD Module (Optional). . . . . . . . . . . |
139 |
Removing the Internal Dual SD Module . . . . . . |
139 |
Installing the Internal Dual SD Module. . . . . . . |
141 |
Internal SD Card (Optional) . . . . . . . . . . . . . . . |
142 |
Installing an Internal SD Card . . . . . . . . . . . |
142 |
Removing an Internal SD Card . . . . . . . . . . . |
142 |
Integrated Storage Controller Card . . . . . . . . . . . |
143 |
Removing the Integrated Storage |
|
Controller Card . . . . . . . . . . . . . . . . . . . |
143 |
Installing the Integrated Storage |
|
Controller Card . . . . . . . . . . . . . . . . . . . |
145 |
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . |
146 |
Removing a RAID Battery. . . . . . . . . . . . . . |
146 |
Installing the RAID Battery . . . . . . . . . . . . . |
147 |
Processors . . . . . . . . . . . . . . . . . . . . . . . . |
148 |
Removing a Processor . . . . . . . . . . . . . . . |
148 |
Installing a Processor . . . . . . . . . . . . . . . |
152 |
Power Supplies . . . . . . . . . . . . . . . . . . . . . |
154 |
Removing a Power Supply . . . . . . . . . . . . . |
155 |
Installing a Power Supply . . . . . . . . . . . . . |
156 |
Removing the Power Supply Blank. . . . . . . . . |
157 |
Installing the Power Supply Blank . . . . . . . . . |
157 |
Contents 7
System Battery . . . . . . . . . . . . . . . . . . . . . |
157 |
Replacing the System Battery . . . . . . . . . . |
157 |
SAS Backplane. . . . . . . . . . . . . . . . . . . . . |
159 |
Removing the SAS Backplane . . . . . . . . . . |
159 |
Installing the SAS Backplane. . . . . . . . . . . |
161 |
Power Distribution Board . . . . . . . . . . . . . . . |
161 |
Removing the Power Distribution Board . . . . . |
161 |
Replacing the Power Distribution Board . . . . . |
163 |
Control Panel Assembly . . . . . . . . . . . . . . . . |
163 |
Removing the Control Panel Display Module. . . |
163 |
Installing the Control Panel Display Module . . . |
164 |
Removing the Control Panel Board . . . . . . . . |
166 |
Installing the Control Panel Board . . . . . . . . |
167 |
System Board. . . . . . . . . . . . . . . . . . . . . . |
168 |
Removing the System Board . . . . . . . . . . . |
168 |
Installing the System Board. . . . . . . . . . . . |
170 |
4 Troubleshooting Your System . . . . . . . . 173
Safety First—For You and Your System . . . . . . . . |
173 |
Troubleshooting System Startup Failure. . . . . . . . |
173 |
Troubleshooting External Connections . . . . . . . . |
173 |
Troubleshooting the Video Subsystem. . . . . . . . . |
174 |
Troubleshooting a USB Device . . . . . . . . . . . . |
174 |
Troubleshooting a Serial I/O Device. . . . . . . . . . |
175 |
Troubleshooting a NIC . . . . . . . . . . . . . . . . . |
175 |
8 Contents
Troubleshooting a Wet System . . . . . . . . . . . . . |
176 |
Troubleshooting a Damaged System . . . . . . . . . . |
177 |
Troubleshooting the System Battery. . . . . . . . . . . |
178 |
Troubleshooting Power Supplies . . . . . . . . . . . . |
179 |
Troubleshooting System Cooling Problems . . . . . . . |
180 |
Troubleshooting a Fan . . . . . . . . . . . . . . . |
180 |
Troubleshooting System Memory . . . . . . . . . . . . |
181 |
Troubleshooting an Internal USB Key . . . . . . . . . . |
183 |
Troubleshooting an Internal SD Card . . . . . . . . . . |
184 |
Troubleshooting an Optical Drive . . . . . . . . . . . . |
185 |
Troubleshooting a Tape Backup Unit . . . . . . . . . . |
186 |
Troubleshooting a Hard Drive . . . . . . . . . . . . . . |
186 |
Troubleshooting a Storage Controller . . . . . . . . . . |
187 |
Troubleshooting Expansion Cards. . . . . . . . . . . . |
189 |
Troubleshooting the Processors. . . . . . . . . . . . . |
190 |
5 Running the System Diagnostics . . . . . . 193
Using Online Diagnostics . . . . . . . . . . . . . . . . 193
Embedded System Diagnostics Features . . . . . . . . 193
When to Use the Embedded System Diagnostics . . . . 194
Running the Embedded System Diagnostics . . . . . . |
194 |
System Diagnostics Testing Options . . . . . . . . . . |
194 |
Contents 9
Using the Custom Test Options . . . . . . . . . . . . |
195 |
Selecting Devices for Testing. . . . . . . . . . . |
195 |
Selecting Diagnostics Options . . . . . . . . . . |
195 |
Viewing Information and Results . . . . . . . . . |
196 |
6 |
Jumpers and Connectors . . . . . . . . . . . . |
197 |
|
System Board Jumper . . . . . . . . . . . . . . . . . |
197 |
|
System Board Connectors . . . . . . . . . . . . . . . |
198 |
|
SAS Backplane Board Connectors . . . . . . . . . . |
200 |
|
Disabling a Forgotten Password. . . . . . . . . . . . |
201 |
7 |
Getting Help . . . . . . . . . . . . . . . . . . . . . . |
203 |
|
Contacting Dell. . . . . . . . . . . . . . . . . . . . . |
203 |
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
205 |
10 Contents
The following keystrokes provide access to system features during startup.
Keystroke |
Description |
|
|
<F2> |
Enters the System Setup program. See "Using the System Setup |
|
Program and UEFI Boot Manager" on page 63. |
<F10> |
Enters System Services, which opens the Lifecycle Controller. The |
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Lifecycle Controller allows you to access utilities such as embedded |
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system diagnostics. For more information, see the Lifecycle Controller |
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documentation. |
<F11> |
Enters the BIOS Boot Manager or the UEFI Boot Manager, |
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depending on the system's boot configuration. See "Using the System |
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Setup Program and UEFI Boot Manager" on page 63. |
<F12> |
Starts PXE boot. |
<Ctrl><E> |
Enters the iDRAC Configuration Utility, which allows access to the |
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System Event Log (SEL) and configuration of remote access to the |
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system. For more information, see the iDRAC user documentation. |
<Ctrl><C> |
Enters the SAS Configuration Utility. For more information, see the |
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SAS adapter documentation. |
<Ctrl><R> |
Enters the PERC configuration utility. For more information, see the |
|
PERC card documentation |
<Ctrl><S> |
Enters the utility to configure NIC settings for PXE boot. For more |
|
information, see the documentation for your integrated NIC. |
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About Your System |
11 |
Figure 1-1. Front-Panel Features and Indicators
1 |
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Item |
Indicator, Button, or Icon |
Description |
|
Connector |
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|
1 |
Optical drive |
One optional slim-line SATA |
|
(optional) |
DVD-ROM drive or DVD-RW drive. |
|
|
NOTE: DVD devices are data only. |
2 |
Power-on indicator, |
The power-on indicator lights when the |
|
power button |
system power is on. |
The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.
NOTE: When powering on the system, the video monitor can take from several seconds to over two minutes to display an image, depending on the amount of memory installed in the system.
NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.
12 |
About Your System |
Item |
Indicator, Button, or |
Icon |
Description |
|
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Connector |
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3 |
NMI button |
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Used to troubleshoot software and |
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device driver errors when using certain |
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operating systems. This button can be |
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pressed using the end of a paper clip. |
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Use this button only if directed to do so |
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by qualified support personnel or by the |
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operating system's documentation. |
4 |
USB connectors (2) |
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Connect USB devices to the system. The |
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ports are USB 2.0-compliant. |
5 |
Video connector |
|
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Connects a monitor to the system. |
6 |
LCD menu buttons |
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Allows you to navigate the control panel |
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LCD menu. |
7 |
LCD panel |
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Provides system ID, status information, |
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and system error messages. |
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The LCD lights blue during normal |
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system operation. The LCD lights |
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amber when the system needs attention, |
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and the LCD panel displays an error |
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code followed by descriptive text. |
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NOTE: If the system is connected to AC |
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power and an error has been detected, |
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the LCD lights amber regardless of |
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whether the system has been powered on. |
8 |
System identification |
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The identification buttons on the front |
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button |
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and back panels can be used to locate a |
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particular system within a rack. When |
one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.
About Your System |
13 |
Item |
Indicator, Button, or Icon |
Description |
|
Connector |
|
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|
9 |
System identification |
A slide-out panel for system information |
|
panel |
including the Express Service tag, |
|
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embedded NIC MAC address, and |
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iDRAC6 Enterprise card MAC address. |
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Space is provided for an additional label. |
10 |
Hard drives |
Up to sixteen 2.5-inch, external |
|
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hot-swappable SAS or SSD hard drives. |
NOTE: Only one SATA drive is supported on the x4 backplane. SAS and SATA hard disks on the same backplane cannot be combined into a single virtual disk. x16 backplanes do not support SATA drives.
The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" on page 23 for information about specific status codes.
The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing either the Select, Left or Right button on the LCD panel. The LCD backlight will remain off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.
14 |
About Your System |
Figure 1-2. LCD Panel Features
1 |
2 |
3 |
4 |
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Item |
Buttons |
Description |
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1 |
Left |
Moves the cursor back in one-step increments. |
2 |
Select |
Selects the menu item highlighted by the |
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cursor. |
3 |
Right |
Moves the cursor forward in one-step |
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increments. |
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During message scrolling: |
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• Press once to increase scrolling speed. |
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• Press again to stop. |
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• Press again to return to default scrolling |
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speed. |
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• Press again to repeat the cycle. |
4 |
System identification |
Turns the system ID mode on (LCD panel |
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flashes blue) and off. |
Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS Progress mode.
The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
About Your System |
15 |
To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.
From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
Option |
Description |
|
|
DRAC |
Select DHCP or Static IP to configure the network |
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mode. If Static IP is selected, the available fields are IP, |
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Subnet (Sub), and Gateway (Gtw). Select Setup DNS |
|
to enable DNS and to view domain addresses. Two |
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separate DNS entries are available. |
Set error |
Select SEL to display LCD error messages in a format |
|
that matches the IPMI description in the SEL. This can |
|
be useful when trying to match an LCD message with |
|
an SEL entry. |
|
Select Simple to display LCD error messages in a |
|
simplified user-friendly description. See "LCD Status |
|
Messages" on page 23 for a list of messages in this |
|
format. |
Set home |
Select the default information to be displayed on the |
|
LCD Home screen. See "View Menu" on page 17 to see |
|
the options and option items that can be set as the |
|
default on the Home screen. |
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|
16 |
About Your System |
Option |
Description |
|
|
DRAC IP |
Displays the IPv4 or IPv6 addresses for the iDRAC6. |
|
Addresses include DNS (Primary and Secondary), |
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Gateway, IP, and Subnet (IPv6 does not have Subnet). |
MAC |
Displays the MAC addresses for DRAC, iSCSIn, or |
|
NETn. |
Name |
Displays the name of the Host, Model, or User String |
|
for the system. |
Number |
Displays the Asset tag or the Service tag for the system. |
Power |
Displays the power output of the system in BTU/hr or |
|
Watts. The display format can be configured in the Set |
|
home submenu of the Setup menu. See "Setup Menu" |
|
on page 16. |
Temperature |
Displays the temperature of the system in Celsius or |
|
Fahrenheit. The display format can be configured in the |
|
Set home submenu of the Setup menu. See "Setup |
|
Menu" on page 16. |
|
|
About Your System |
17 |
1 |
2 |
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1 |
hard-drive activity indicator (green) |
2 |
hard-drive status indicator (green |
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and amber) |
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Drive-Status Indicator Pattern (RAID Only) |
Condition |
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Blinks green two times per second |
Identify drive/preparing for removal |
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Off |
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Drive ready for insertion or removal |
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NOTE: The drive status indicator remains |
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off until all hard drives are initialized after |
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system power is applied. Drives are not |
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ready for insertion or removal during this |
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time. |
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Blinks green, amber, and off |
Drive predicted failure |
18 |
About Your System |
Drive-Status Indicator Pattern (RAID Only) |
Condition |
|
|
Blinks amber four times per second |
Drive failed |
Blinks green slowly |
Drive rebuilding |
Steady green |
Drive online |
Blinks green three seconds, amber three |
Rebuild aborted |
seconds, and off six seconds |
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|
Figure 1-3. Back-Panel Features and Indicators
1 |
2 |
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3 |
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4 |
5 |
6 |
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10 |
9 |
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8 |
7 |
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Item |
Indicator, Button, or |
Icon |
Description |
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||
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Connector |
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||
1 |
Ethernet or SFP+ |
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Depending on the configuration, your |
||
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connectors |
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system may have either a 1 GbE I/O riser |
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|
or a 10 Gb I/O riser. |
A 1 GbE I/O riser consists of four Ethernet connectors and a 10 Gb I/O riser consists of two SFP+ and two Ethernet connectors.
About Your System |
19 |
Item |
Indicator, Button, or |
Icon |
Description |
|
|
Connector |
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2 |
VFlash media slot |
|
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Connects an external SD memory card |
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(optional) |
|
|
for the optional iDRAC6 Enterprise |
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|
|
|
card. |
3 |
USB connectors (2) |
|
|
Connect USB devices to the system. The |
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|
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ports are USB 2.0-compliant. |
4 |
iDRAC6 Enterprise |
|
|
Dedicated management port for the |
|
port (optional) |
|
|
optional iDRAC6 Enterprise card. |
5 |
PCIe expansion card |
|
|
PCI Express Generation 1 and |
|
slots (7) |
|
|
Generation 2 |
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Slot 1: PCIe x4 Gen2 half-length, full |
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height |
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Slot 2–4: PCIe x8 Gen2 half-length, full |
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height |
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Slot 5: PCIe x4 Gen1 half-length, full |
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height |
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Slot 6: PCIe x8 Gen2 half-length, full |
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height |
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Slot 7: PCIe x16 Gen2 half-length, half |
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height |
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NOTE: Slot 7 can be expanded to four |
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additional PCIe x4 Gen2 low profile slots |
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using an optional PCIe expansion riser. |
6 |
Power supplies (4) |
|
|
1100 W or 750 W |
7 |
System identification |
|
|
Connects the optional system status |
|
connector |
|
|
indicator assembly through the optional |
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|
|
cable management arm. |
8 |
System identification |
|
|
The identification buttons on the front |
|
button |
|
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and back panels can be used to locate a |
|
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|
|
particular system within a rack. When |
|
|
|
|
one of these buttons is pushed, the LCD |
panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.
20 |
About Your System |
Item |
Indicator, Button, or |
Icon |
|
Description |
|
|
Connector |
|
|
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|
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|
9 |
Serial connector |
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|
|
Connects a serial device to the system. |
10 |
Video connector |
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|
|
Connects a VGA display to the system. |
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|||
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|||
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•Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).
•Ensure that the appropriate driver for the attached device has been installed on the system.
•If necessary to enable ports on your system, use the "Using the System Setup Program and UEFI Boot Manager" on page 63.
1 |
2 |
1 link indicator |
2 activity indicator |
|
|
Indicator |
Indicator Code |
|
|
Link and activity |
The NIC is not connected to the network. |
indicators are off |
|
Link indicator is green |
The NIC is connected to a valid network link at |
|
1000 Mbps. |
About Your System |
21 |
Indicator |
Indicator Code |
|
|
Link indicator is amber |
The NIC is connected to a valid network link at |
|
10/100 Mbps. |
Activity indicator is green Network data is being sent or received. blinking
The power supplies have indicators that show whether power is present or whether a power fault has occurred.
•Not lit — AC power is not connected.
•Green — In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.
•Amber — Indicates a problem with the power supply.
•Alternating green and amber — When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (a high output power supply and an energy smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.
CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.
22 |
About Your System |
Figure 1-4. Power Supply Status Indicator
1
2
1 |
Velcro strap |
2 |
power supply status indicator |
The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 203.
If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error.
About Your System |
23 |
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:
•Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
•Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.
NOTE: The following LCD status messages are displayed in the simple format. See "Setup Menu" on page 16 to select the format in which the messages are displayed.
Table 1-1. LCD Status Messages
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1000 |
Failsafe |
Check the SEL for critical |
Remove AC power to the |
|
voltage |
failure events. |
system for 10 seconds and |
|
error. |
|
restart the system. |
|
Contact |
|
If the problem persists, |
|
support. |
|
|
|
|
see "Getting Help" on |
|
|
|
|
|
|
|
|
page 203. |
|
|
|
|
E1114 |
Ambient Temp |
Ambient temperature has |
See "Troubleshooting |
|
exceeds |
reached a point outside of |
System Cooling |
|
allowed |
the allowed range. |
Problems" on page 180. |
|
range. |
|
|
E1116 Memory |
Memory has exceeded |
disabled, |
allowable temperature and |
temp above |
has been disabled to prevent |
range. Power |
damage to the components. |
cycle AC. |
|
Remove AC power to the system for 10 seconds and restart the system.
See "Troubleshooting System Cooling Problems" on page 180. If the problem persists, see "Getting Help" on
page 203.
24 |
About Your System |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1119 |
Chipset # |
Chipset temperature has |
See "Troubleshooting |
|
temp out of |
reached a point outside of |
System Cooling |
|
range. Check |
the allowed range. |
Problems" on page 180. |
|
motherboard |
|
|
|
heatsinks. |
|
|
|
|
|
|
E1120 |
CPU VCORE |
The regulator temperature |
See "Troubleshooting |
|
Temp: "CPU |
has reached a point outside |
System Cooling |
|
VCORE |
of the allowed range. |
Problems" on page 180. |
|
Regulator |
|
|
|
temp |
|
|
|
exceeding |
|
|
|
range. Check |
|
|
|
fans". |
|
|
|
|
|
|
E1121 |
CPU VCACHE |
The regulator temperature |
See "Troubleshooting |
|
Temp: "CPU |
has reached a point outside |
System Cooling |
|
VCACHE |
of the allowed range. |
Problems" on page 180. |
|
Regulator |
|
|
|
temp |
|
|
|
exceeding |
|
|
|
range. Check |
|
|
|
fans". |
|
|
|
|
|
|
E1122 |
Mem VR Temp : The regulator temperature |
See "Troubleshooting |
|
|
"Mem Voltage |
has reached a point outside |
System Cooling |
|
Regulator |
of the allowed range. |
Problems" on page 180. |
|
temp |
|
|
|
exceeding |
|
|
|
range. Check |
|
|
|
fans". |
|
|
|
|
|
|
E1210 |
Motherboard |
CMOS battery is missing or |
See "Troubleshooting the |
|
battery |
the voltage is outside of the |
System Battery" on |
|
failure. |
allowable range. |
page 178. |
|
Check |
|
|
|
battery. |
|
|
About Your System |
25 |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1211 |
RAID |
RAID battery is either |
Reseat the RAID battery |
|
Controller |
missing, bad, or unable to |
connector. See "Installing |
|
battery |
recharge due to thermal |
the RAID Battery" on |
|
failure. |
issues. |
page 147 and |
|
Check |
|
"Troubleshooting System |
|
battery. |
|
Cooling Problems" on |
|
|
|
page 180. |
|
|
|
|
E1216 |
3.3V |
3.3V voltage regulator failed. Remove and reseat the |
|
|
Regulator |
|
PCIe expansion cards. If |
|
failure. |
|
the problem persists, see |
|
Reseat PCIe |
|
"Troubleshooting |
|
cards. |
|
Expansion Cards" on |
|
|
|
page 189. |
|
|
|
|
E1219 |
Disk |
Storage backplane voltage |
Remove and reseat the |
|
Backplane |
regulator has failed. |
backplane. If the problem |
|
power |
|
persists, see "Getting |
|
failure. |
|
Help" on page 203. |
|
Check BP |
|
|
|
power cable. |
|
|
|
|
|
|
E1222 |
CPU # VCACHE |
Processor voltage regulator |
Reseat the processor(s). |
|
Regulator |
failed. |
See "Troubleshooting the |
|
failure. |
|
Processors" on page 190. |
|
Contact |
|
If the problem persists, |
|
support. |
|
|
|
|
see "Getting Help" on |
|
|
|
|
|
|
|
|
page 203. |
|
|
|
|
E122C |
CPU Power |
A power fault was detected |
Remove AC power to the |
|
Fault. Power |
when powering up the |
system for 10 seconds and |
|
cycle AC. |
processor(s). |
restart the system. |
|
|
|
If the problem persists, |
|
|
|
see "Getting Help" on |
|
|
|
page 203. |
|
|
|
|
E122E |
On-board |
One of the on-board voltage |
Remove AC power to the |
|
regulator |
regulators failed. |
system for 10 seconds and |
|
failed. Call |
|
restart the system. |
support. |
If the problem persists, |
|
|
|
see "Getting Help" on |
|
page 203. |
26 |
About Your System |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1233 |
IO Riser |
IO riser voltage regulator |
Reseat the I/O riser. |
|
power |
failed. |
If the problem persists, |
|
failure. |
|
|
|
|
see "Getting Help" on |
|
|
Reseat IO |
|
|
|
|
page 203. |
|
|
Riser. |
|
|
|
|
|
|
|
|
|
|
E1234 |
Memory Riser |
Memory riser voltage |
Reseat the memory riser. |
|
# power |
regulator failed. |
If the problem persists, |
|
failure. |
|
|
|
|
see "Getting Help" on |
|
|
Reseat riser |
|
|
|
|
page 203. |
|
|
and DIMMs. |
|
|
|
|
|
|
|
|
|
|
E1243 |
CPU # VCORE |
Processor voltage regulator |
Reseat the processor. See |
|
Regulator |
failed. |
"Troubleshooting the |
|
failure. |
|
Processors" on page 190. |
|
Contact |
|
If the problem persists, |
|
Support. |
|
|
|
|
see "Getting Help" on |
|
|
|
|
|
|
|
|
page 203. |
|
|
|
|
E1244 |
Embedded 10Gb |
Insufficient standby power |
Reseat the power supplies. |
|
NICs |
for 10 Gb embedded NICs. |
See "Troubleshooting |
|
disabled. |
|
Power Supplies" on |
|
Check or add |
|
page 179. |
|
PSUs. |
|
If the problem persists, |
|
|
|
|
|
|
|
see "Getting Help" on |
|
|
|
page 203. |
|
|
|
|
E1245 |
CPU # VIO |
Processor voltage regulator |
Reseat the processor. See |
|
Regulator |
failed. |
"Troubleshooting the |
|
failure. |
|
Processors" on page 190. |
|
Contact |
|
If the problem persists, |
|
support. |
|
|
|
|
see "Getting Help" on |
|
|
|
|
|
|
|
|
page 203. |
|
|
|
|
E1310 |
Fan ## RPM |
RPM of specified fan is |
See "Troubleshooting |
|
exceeding |
outside of the intended |
System Cooling |
|
range. Check |
operating range. |
Problems" on page 180. |
|
fan. |
|
|
About Your System |
27 |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1313 |
Fan |
The system is no longer fan |
Check LCD for additional |
|
redundancy |
redundant. Another fan |
scrolling messages. See |
|
lost. Check |
failure would put the system |
"Troubleshooting a Fan" |
|
fans. |
at risk of over-heating. |
on page 180. |
|
|
|
|
E1314 |
Critical |
All fans have been removed |
Ensure that the fans are |
|
system |
from system. |
properly installed. See |
|
cooling loss. |
|
"Troubleshooting a Fan" |
|
Check fans. |
|
on page 180. |
|
|
|
|
E1410 |
System Fatal |
A fatal system error has been |
Check LCD for additional |
|
Error |
detected. |
scrolling messages. |
|
detected. |
|
Remove AC power to the |
|
|
|
system for 10 seconds and |
|
|
|
restart the system. |
|
|
|
If the problem persists, |
|
|
|
see "Getting Help" on |
|
|
|
page 203. |
|
|
|
|
E1414 |
CPU # temp |
Specified processor is out of |
Ensure that the processor |
|
exceeding |
acceptable temperature |
heat sinks are properly |
|
range. Check |
range. |
installed. See |
|
CPU heatsink. |
|
"Troubleshooting the |
|
|
|
Processors" on page 190 |
|
|
|
and "Troubleshooting |
|
|
|
System Cooling |
|
|
|
Problems" on page 180. |
|
|
|
|
E1418 |
CPU # not |
Specified processor is |
Ensure that the specified |
|
detected. |
missing or bad, and the |
processor is properly |
|
Check CPU is |
system is in an unsupported |
installed. See |
|
seated |
configuration. |
"Troubleshooting the |
|
properly. |
|
Processors" on page 190. |
|
|
|
|
E141C |
Unsupported |
Processors are in an |
Ensure that your |
|
CPU configur- unsupported configuration. |
processors match and |
|
|
ation. Check |
|
conform to the type |
|
CPU or BIOS |
|
described in the processor |
|
revision. |
|
technical specifications |
|
|
|
outlined in your system’s |
|
|
|
Getting Started Guide. |
28 |
About Your System |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E141F |
CPU # |
The system BIOS reported a |
Remove AC power to the |
|
protocol |
processor protocol error. |
system for 10 seconds and |
|
error. Power |
|
restart the system. |
|
cycle AC. |
|
If the problem persists, |
|
|
|
|
|
|
|
see "Getting Help" on |
|
|
|
page 203. |
|
|
|
|
E1420 |
CPU Bus |
The system BIOS reported a |
Remove AC power to the |
|
parity error. processor bus parity error. |
system for 10 seconds and |
|
|
Power cycle |
|
restart the system. |
|
AC. |
|
If the problem persists, |
|
|
|
|
|
|
|
see "Getting Help" on |
|
|
|
page 203. |
|
|
|
|
E1421 |
CPU # |
The system BIOS reported a |
Remove AC power to the |
|
initializati |
processor initialization error. |
system for 10 seconds and |
|
on error. |
|
restart the system. |
|
Power cycle |
|
If the problem persists, |
|
|
|
AC. |
see "Getting Help" on |
|
|
|
page 203. |
E1422 CPU # machine |
The system BIOS reported a |
check error. |
machine check error. |
Power cycle |
|
AC. |
|
Remove AC power to the system for 10 seconds and restart the system.
If the problem persists, see "Getting Help" on page 203.
E1610 |
Power Supply |
Specified power supply was |
See "Troubleshooting |
|
# (### W) |
removed or is missing from |
Power Supplies" on |
|
missing. |
the system. |
page 179. |
|
Check power |
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|
|
supply. |
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|
|
E1614 |
Power Supply |
Specified power supply |
See "Troubleshooting |
|
# (### W) |
failed. |
Power Supplies" on |
|
error. Check |
|
page 179. |
|
power supply. |
|
|
About Your System |
29 |
Code |
Text |
Causes |
Corrective Actions |
|
|
|
|
E1618 |
Predictive |
A power supply fan failure, |
See "Troubleshooting |
|
failure on |
an over-temperature |
Power Supplies" on |
|
Power Supply |
condition, or power supply |
page 179. |
|
# (### W). |
communication error has |
|
|
Check PSU. |
caused the predictive |
|
|
|
warning of an impending |
|
|
|
power supply failure. |
|
E161C Power Supply |
Specified power supply is |
# (### W) |
attached to the system, but |
lost AC |
it has lost its AC input. |
power. Check |
|
PSU cables. |
|
Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 179.
E1620 Power Supply |
Specified power supply's AC |
# (### W) AC |
input is outside of the |
power error. |
allowable range. |
Check PSU |
|
cables. |
|
Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 179.
E1624 |
Lost power |
The power supply subsystem |
See "Troubleshooting |
|
supply |
is no longer redundant. If |
Power Supplies" on |
|
redundancy. |
the remaining power supply |
page 179. |
|
Check PSU |
fails, the system will shut |
|
|
cables. |
down. |
|
|
|
|
|
E1626 |
Power Supply |
The power supplies in the |
Ensure that power |
|
Mismatch. |
system are not the same |
supplies with matching |
|
PSU1 = ### W, |
wattage. |
wattage are installed. See |
|
PSU2 = ### W. |
|
the Technical |
|
|
|
Specifications outlined in |
|
|
|
your system’s Getting |
|
|
|
Started Guide. |
E1629 Power |
The system configuration |
required > |
requires more power than |
PSU wattage. |
the power supplies can |
Check PSU and |
provide, even with |
config. |
throttling. |
Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.
30 |
About Your System |