Dell E06S, E06S001 User Manual

0 (0)

Dell™ PowerEdge™ R910

Hardware Owner’s

Manual

Regulatory Model: E06S Series

Regulatory Type: E06S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: E06S Series

Regulatory Type: E06S001

January 2010

Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . .

11

Front-Panel Features and Indicators . . . . . . . . . .

12

LCD Panel Features . . . . . . . . . . . . . . . . . . .

14

Home Screen . . . . . . . . . . . . . . . . . . . .

15

Setup Menu. . . . . . . . . . . . . . . . . . . . .

16

View Menu . . . . . . . . . . . . . . . . . . . . .

17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . .

18

Back-Panel Features and Indicators . . . . . . . . . .

19

Guidelines for Connecting External Devices . . . . . .

21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . .

21

Power Indicator Codes . . . . . . . . . . . . . . . . .

22

LCD Status Messages . . . . . . . . . . . . . . . . . .

23

Viewing Status Messages . . . . . . . . . . . . .

23

Removing LCD Status Messages . . . . . . . . . .

24

System Messages . . . . . . . . . . . . . . . . . . . .

41

Warning Messages . . . . . . . . . . . . . . . . . . .

60

Diagnostics Messages . . . . . . . . . . . . . . . . .

60

Alert Messages . . . . . . . . . . . . . . . . . . . . .

60

Contents 3

Other Information You May Need . . . . . . . . . . . . 60

2Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 63

Choosing the System Boot Mode . . . . . . . . . . . .

63

Entering the System Setup Program . . . . . . . . . . .

64

Responding to Error Messages. . . . . . . . . . .

64

Using the System Setup Program Navigation

 

Keys . . . . . . . . . . . . . . . . . . . . . . . . .

64

System Setup Options . . . . . . . . . . . . . . . . . .

65

Main Screen . . . . . . . . . . . . . . . . . . . .

65

Memory Settings Screen . . . . . . . . . . . . . .

67

Processor Settings Screen . . . . . . . . . . . . .

68

SATA Settings Screen. . . . . . . . . . . . . . . .

69

Boot Settings Screen . . . . . . . . . . . . . . . .

69

Integrated Devices Screen . . . . . . . . . . . . .

70

PCI IRQ Assignments Screen . . . . . . . . . . . .

71

Serial Communication Screen . . . . . . . . . . .

72

Embedded Server Management Screen . . . . . .

73

Power Management Screen . . . . . . . . . . . .

73

System Security Screen . . . . . . . . . . . . . .

74

Exit Screen . . . . . . . . . . . . . . . . . . . . .

76

Entering the UEFI Boot Manager. . . . . . . . . . . . .

76

Using the UEFI Boot Manager Navigation Keys . .

77

UEFI Boot Manager Screen. . . . . . . . . . . . .

77

UEFI Boot Settings Screen . . . . . . . . . . . . .

78

System Utilities Screen . . . . . . . . . . . . . . .

78

System and Setup Password Features. . . . . . . . . .

79

Using the System Password . . . . . . . . . . . .

79

Using the Setup Password . . . . . . . . . . . . .

81

4 Contents

Embedded System Management . . . . . . . . . . . .

82

iDRAC Configuration Utility . . . . . . . . . . . . . . .

83

Entering the iDRAC Configuration Utility . . . . . .

83

3 Installing System Components . . . . . . . .

85

Recommended Tools. . . . . . . . . . . . . . . . . . .

85

Inside the System . . . . . . . . . . . . . . . . . . . .

85

Front Bezel (Optional) . . . . . . . . . . . . . . . . . .

87

Removing the Front Bezel . . . . . . . . . . . . .

87

Installing the Front Bezel . . . . . . . . . . . . . .

87

System Identification Panel . . . . . . . . . . . . . . .

88

Removing the System Identification Panel . . . . .

88

Installing the System Identification Panel . . . . .

89

Opening and Closing the System . . . . . . . . . . . .

89

Opening the System . . . . . . . . . . . . . . . .

89

Closing the System . . . . . . . . . . . . . . . . .

90

System Memory . . . . . . . . . . . . . . . . . . . . .

91

General Memory Module Installation

 

Guidelines. . . . . . . . . . . . . . . . . . . . . .

92

Removing a Memory-Riser Blank . . . . . . . . .

99

Installing a Memory-Riser Blank . . . . . . . . . .

100

Removing a Memory Riser . . . . . . . . . . . . .

100

Installing a Memory Riser . . . . . . . . . . . . .

101

Installing Memory Modules . . . . . . . . . . . .

102

Removing Memory Modules . . . . . . . . . . . .

105

Removing the Memory-Riser Guide . . . . . . . .

106

Installing the Memory-Riser Guide . . . . . . . . .

107

Contents 5

Hard Drives . . . . . . . . . . . . . . . . . . . . . . .

107

Removing a Hard-Drive Blank . . . . . . . . . .

108

Installing a Hard-Drive Blank . . . . . . . . . . .

108

Removing a Hard Drive . . . . . . . . . . . . . .

109

Installing a Hard Drive . . . . . . . . . . . . . .

110

Removing a Hard Drive From a Hard-Drive

 

Carrier . . . . . . . . . . . . . . . . . . . . . . .

112

Installing a Hard Drive Into a Drive Carrier . . . .

113

Optical Drive . . . . . . . . . . . . . . . . . . . . . .

113

Removing an Optical Drive . . . . . . . . . . . .

113

Installing an Optical Drive . . . . . . . . . . . .

115

Cooling Fans . . . . . . . . . . . . . . . . . . . . . .

116

Removing a Cooling Fan . . . . . . . . . . . . .

116

Installing a Cooling Fan . . . . . . . . . . . . . .

117

Removing the Cooling Fan Assembly . . . . . . .

118

Installing the Cooling Fan Assembly . . . . . . .

120

Internal USB Memory Key . . . . . . . . . . . . . . .

120

Integrated NIC Hardware Key . . . . . . . . . . . . .

123

Expansion Cards and Expansion-Card Riser . . . . .

124

Expansion Card Installation Guidelines. . . . . .

124

Installing an Expansion Card . . . . . . . . . . .

126

Removing an Expansion Card. . . . . . . . . . .

128

Installing an Expansion-Card Riser . . . . . . . .

129

Removing an Expansion-Card Riser . . . . . . .

133

I/O Card . . . . . . . . . . . . . . . . . . . . . . . . .

134

Removing the I/O Card . . . . . . . . . . . . . .

134

Installing the I/O Card. . . . . . . . . . . . . . .

135

6 Contents

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . .

136

Installing an iDRAC6 Enterprise Card . . . . . . .

136

Removing an iDRAC6 Enterprise Card . . . . . . .

138

VFlash Media (Optional) . . . . . . . . . . . . . . . . .

139

Installing a VFlash Media Card . . . . . . . . . . .

139

Removing a VFlash Media Card . . . . . . . . . .

139

Internal Dual SD Module (Optional). . . . . . . . . . .

139

Removing the Internal Dual SD Module . . . . . .

139

Installing the Internal Dual SD Module. . . . . . .

141

Internal SD Card (Optional) . . . . . . . . . . . . . . .

142

Installing an Internal SD Card . . . . . . . . . . .

142

Removing an Internal SD Card . . . . . . . . . . .

142

Integrated Storage Controller Card . . . . . . . . . . .

143

Removing the Integrated Storage

 

Controller Card . . . . . . . . . . . . . . . . . . .

143

Installing the Integrated Storage

 

Controller Card . . . . . . . . . . . . . . . . . . .

145

RAID Battery . . . . . . . . . . . . . . . . . . . . . . .

146

Removing a RAID Battery. . . . . . . . . . . . . .

146

Installing the RAID Battery . . . . . . . . . . . . .

147

Processors . . . . . . . . . . . . . . . . . . . . . . . .

148

Removing a Processor . . . . . . . . . . . . . . .

148

Installing a Processor . . . . . . . . . . . . . . .

152

Power Supplies . . . . . . . . . . . . . . . . . . . . .

154

Removing a Power Supply . . . . . . . . . . . . .

155

Installing a Power Supply . . . . . . . . . . . . .

156

Removing the Power Supply Blank. . . . . . . . .

157

Installing the Power Supply Blank . . . . . . . . .

157

Contents 7

System Battery . . . . . . . . . . . . . . . . . . . . .

157

Replacing the System Battery . . . . . . . . . .

157

SAS Backplane. . . . . . . . . . . . . . . . . . . . .

159

Removing the SAS Backplane . . . . . . . . . .

159

Installing the SAS Backplane. . . . . . . . . . .

161

Power Distribution Board . . . . . . . . . . . . . . .

161

Removing the Power Distribution Board . . . . .

161

Replacing the Power Distribution Board . . . . .

163

Control Panel Assembly . . . . . . . . . . . . . . . .

163

Removing the Control Panel Display Module. . .

163

Installing the Control Panel Display Module . . .

164

Removing the Control Panel Board . . . . . . . .

166

Installing the Control Panel Board . . . . . . . .

167

System Board. . . . . . . . . . . . . . . . . . . . . .

168

Removing the System Board . . . . . . . . . . .

168

Installing the System Board. . . . . . . . . . . .

170

4 Troubleshooting Your System . . . . . . . . 173

Safety First—For You and Your System . . . . . . . .

173

Troubleshooting System Startup Failure. . . . . . . .

173

Troubleshooting External Connections . . . . . . . .

173

Troubleshooting the Video Subsystem. . . . . . . . .

174

Troubleshooting a USB Device . . . . . . . . . . . .

174

Troubleshooting a Serial I/O Device. . . . . . . . . .

175

Troubleshooting a NIC . . . . . . . . . . . . . . . . .

175

8 Contents

Troubleshooting a Wet System . . . . . . . . . . . . .

176

Troubleshooting a Damaged System . . . . . . . . . .

177

Troubleshooting the System Battery. . . . . . . . . . .

178

Troubleshooting Power Supplies . . . . . . . . . . . .

179

Troubleshooting System Cooling Problems . . . . . . .

180

Troubleshooting a Fan . . . . . . . . . . . . . . .

180

Troubleshooting System Memory . . . . . . . . . . . .

181

Troubleshooting an Internal USB Key . . . . . . . . . .

183

Troubleshooting an Internal SD Card . . . . . . . . . .

184

Troubleshooting an Optical Drive . . . . . . . . . . . .

185

Troubleshooting a Tape Backup Unit . . . . . . . . . .

186

Troubleshooting a Hard Drive . . . . . . . . . . . . . .

186

Troubleshooting a Storage Controller . . . . . . . . . .

187

Troubleshooting Expansion Cards. . . . . . . . . . . .

189

Troubleshooting the Processors. . . . . . . . . . . . .

190

5 Running the System Diagnostics . . . . . . 193

Using Online Diagnostics . . . . . . . . . . . . . . . . 193

Embedded System Diagnostics Features . . . . . . . . 193

When to Use the Embedded System Diagnostics . . . . 194

Running the Embedded System Diagnostics . . . . . .

194

System Diagnostics Testing Options . . . . . . . . . .

194

Contents 9

Using the Custom Test Options . . . . . . . . . . . .

195

Selecting Devices for Testing. . . . . . . . . . .

195

Selecting Diagnostics Options . . . . . . . . . .

195

Viewing Information and Results . . . . . . . . .

196

6

Jumpers and Connectors . . . . . . . . . . . .

197

 

System Board Jumper . . . . . . . . . . . . . . . . .

197

 

System Board Connectors . . . . . . . . . . . . . . .

198

 

SAS Backplane Board Connectors . . . . . . . . . .

200

 

Disabling a Forgotten Password. . . . . . . . . . . .

201

7

Getting Help . . . . . . . . . . . . . . . . . . . . . .

203

 

Contacting Dell. . . . . . . . . . . . . . . . . . . . .

203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

205

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke

Description

 

 

<F2>

Enters the System Setup program. See "Using the System Setup

 

Program and UEFI Boot Manager" on page 63.

<F10>

Enters System Services, which opens the Lifecycle Controller. The

 

Lifecycle Controller allows you to access utilities such as embedded

 

system diagnostics. For more information, see the Lifecycle Controller

 

documentation.

<F11>

Enters the BIOS Boot Manager or the UEFI Boot Manager,

 

depending on the system's boot configuration. See "Using the System

 

Setup Program and UEFI Boot Manager" on page 63.

<F12>

Starts PXE boot.

<Ctrl><E>

Enters the iDRAC Configuration Utility, which allows access to the

 

System Event Log (SEL) and configuration of remote access to the

 

system. For more information, see the iDRAC user documentation.

<Ctrl><C>

Enters the SAS Configuration Utility. For more information, see the

 

SAS adapter documentation.

<Ctrl><R>

Enters the PERC configuration utility. For more information, see the

 

PERC card documentation

<Ctrl><S>

Enters the utility to configure NIC settings for PXE boot. For more

 

information, see the documentation for your integrated NIC.

 

 

About Your System

11

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

1

2

3

4

 

5

6

7

8

9

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

1

Optical drive

One optional slim-line SATA

 

(optional)

DVD-ROM drive or DVD-RW drive.

 

 

NOTE: DVD devices are data only.

2

Power-on indicator,

The power-on indicator lights when the

 

power button

system power is on.

The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.

NOTE: When powering on the system, the video monitor can take from several seconds to over two minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

12

About Your System

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

 

 

3

NMI button

 

 

Used to troubleshoot software and

 

 

 

 

device driver errors when using certain

 

 

 

 

operating systems. This button can be

 

 

 

 

pressed using the end of a paper clip.

 

 

 

 

Use this button only if directed to do so

 

 

 

 

by qualified support personnel or by the

 

 

 

 

operating system's documentation.

4

USB connectors (2)

 

 

Connect USB devices to the system. The

 

 

 

 

ports are USB 2.0-compliant.

5

Video connector

 

 

Connects a monitor to the system.

6

LCD menu buttons

 

 

Allows you to navigate the control panel

 

 

 

 

LCD menu.

7

LCD panel

 

 

Provides system ID, status information,

 

 

 

 

and system error messages.

 

 

 

 

The LCD lights blue during normal

 

 

 

 

system operation. The LCD lights

 

 

 

 

amber when the system needs attention,

 

 

 

 

and the LCD panel displays an error

 

 

 

 

code followed by descriptive text.

 

 

 

 

NOTE: If the system is connected to AC

 

 

 

 

power and an error has been detected,

 

 

 

 

the LCD lights amber regardless of

 

 

 

 

whether the system has been powered on.

8

System identification

 

 

The identification buttons on the front

 

button

 

 

and back panels can be used to locate a

 

 

 

 

particular system within a rack. When

one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

About Your System

13

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

9

System identification

A slide-out panel for system information

 

panel

including the Express Service tag,

 

 

embedded NIC MAC address, and

 

 

iDRAC6 Enterprise card MAC address.

 

 

Space is provided for an additional label.

10

Hard drives

Up to sixteen 2.5-inch, external

 

 

hot-swappable SAS or SSD hard drives.

NOTE: Only one SATA drive is supported on the x4 backplane. SAS and SATA hard disks on the same backplane cannot be combined into a single virtual disk. x16 backplanes do not support SATA drives.

LCD Panel Features

The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" on page 23 for information about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing either the Select, Left or Right button on the LCD panel. The LCD backlight will remain off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.

14

About Your System

Figure 1-2. LCD Panel Features

1

2

3

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

Buttons

Description

 

 

 

1

Left

Moves the cursor back in one-step increments.

2

Select

Selects the menu item highlighted by the

 

 

cursor.

3

Right

Moves the cursor forward in one-step

 

 

increments.

 

 

During message scrolling:

 

 

• Press once to increase scrolling speed.

 

 

• Press again to stop.

 

 

• Press again to return to default scrolling

 

 

speed.

 

 

• Press again to repeat the cycle.

4

System identification

Turns the system ID mode on (LCD panel

 

 

flashes blue) and off.

Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

About Your System

15

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option

Description

 

 

DRAC

Select DHCP or Static IP to configure the network

 

mode. If Static IP is selected, the available fields are IP,

 

Subnet (Sub), and Gateway (Gtw). Select Setup DNS

 

to enable DNS and to view domain addresses. Two

 

separate DNS entries are available.

Set error

Select SEL to display LCD error messages in a format

 

that matches the IPMI description in the SEL. This can

 

be useful when trying to match an LCD message with

 

an SEL entry.

 

Select Simple to display LCD error messages in a

 

simplified user-friendly description. See "LCD Status

 

Messages" on page 23 for a list of messages in this

 

format.

Set home

Select the default information to be displayed on the

 

LCD Home screen. See "View Menu" on page 17 to see

 

the options and option items that can be set as the

 

default on the Home screen.

 

 

16

About Your System

View Menu

Option

Description

 

 

DRAC IP

Displays the IPv4 or IPv6 addresses for the iDRAC6.

 

Addresses include DNS (Primary and Secondary),

 

Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC

Displays the MAC addresses for DRAC, iSCSIn, or

 

NETn.

Name

Displays the name of the Host, Model, or User String

 

for the system.

Number

Displays the Asset tag or the Service tag for the system.

Power

Displays the power output of the system in BTU/hr or

 

Watts. The display format can be configured in the Set

 

home submenu of the Setup menu. See "Setup Menu"

 

on page 16.

Temperature

Displays the temperature of the system in Celsius or

 

Fahrenheit. The display format can be configured in the

 

Set home submenu of the Setup menu. See "Setup

 

Menu" on page 16.

 

 

About Your System

17

Hard-Drive Indicator Patterns

1

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

hard-drive activity indicator (green)

2

hard-drive status indicator (green

 

 

 

 

 

and amber)

 

 

 

 

Drive-Status Indicator Pattern (RAID Only)

Condition

 

 

 

 

Blinks green two times per second

Identify drive/preparing for removal

Off

 

 

 

Drive ready for insertion or removal

 

 

 

 

NOTE: The drive status indicator remains

 

 

 

 

off until all hard drives are initialized after

 

 

 

 

system power is applied. Drives are not

 

 

 

 

ready for insertion or removal during this

 

 

 

 

time.

 

Blinks green, amber, and off

Drive predicted failure

18

About Your System

Dell E06S, E06S001 User Manual

Drive-Status Indicator Pattern (RAID Only)

Condition

 

 

Blinks amber four times per second

Drive failed

Blinks green slowly

Drive rebuilding

Steady green

Drive online

Blinks green three seconds, amber three

Rebuild aborted

seconds, and off six seconds

 

 

 

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

1

2

 

3

 

4

5

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

9

 

 

8

7

 

 

 

 

 

 

Item

Indicator, Button, or

Icon

Description

 

 

Connector

 

 

 

 

 

 

 

 

 

 

1

Ethernet or SFP+

 

 

Depending on the configuration, your

 

connectors

 

 

 

system may have either a 1 GbE I/O riser

 

 

 

 

 

or a 10 Gb I/O riser.

A 1 GbE I/O riser consists of four Ethernet connectors and a 10 Gb I/O riser consists of two SFP+ and two Ethernet connectors.

About Your System

19

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

 

 

2

VFlash media slot

 

 

Connects an external SD memory card

 

(optional)

 

 

for the optional iDRAC6 Enterprise

 

 

 

 

card.

3

USB connectors (2)

 

 

Connect USB devices to the system. The

 

 

 

 

ports are USB 2.0-compliant.

4

iDRAC6 Enterprise

 

 

Dedicated management port for the

 

port (optional)

 

 

optional iDRAC6 Enterprise card.

5

PCIe expansion card

 

 

PCI Express Generation 1 and

 

slots (7)

 

 

Generation 2

 

 

 

 

Slot 1: PCIe x4 Gen2 half-length, full

 

 

 

 

height

 

 

 

 

Slot 2–4: PCIe x8 Gen2 half-length, full

 

 

 

 

height

 

 

 

 

Slot 5: PCIe x4 Gen1 half-length, full

 

 

 

 

height

 

 

 

 

Slot 6: PCIe x8 Gen2 half-length, full

 

 

 

 

height

 

 

 

 

Slot 7: PCIe x16 Gen2 half-length, half

 

 

 

 

height

 

 

 

 

NOTE: Slot 7 can be expanded to four

 

 

 

 

additional PCIe x4 Gen2 low profile slots

 

 

 

 

using an optional PCIe expansion riser.

6

Power supplies (4)

 

 

1100 W or 750 W

7

System identification

 

 

Connects the optional system status

 

connector

 

 

indicator assembly through the optional

 

 

 

 

cable management arm.

8

System identification

 

 

The identification buttons on the front

 

button

 

 

and back panels can be used to locate a

 

 

 

 

particular system within a rack. When

 

 

 

 

one of these buttons is pushed, the LCD

panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

20

About Your System

Item

Indicator, Button, or

Icon

 

Description

 

Connector

 

 

 

 

 

 

 

 

 

 

9

Serial connector

 

 

 

Connects a serial device to the system.

10

Video connector

 

 

 

Connects a VGA display to the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guidelines for Connecting External Devices

Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

Ensure that the appropriate driver for the attached device has been installed on the system.

If necessary to enable ports on your system, use the "Using the System Setup Program and UEFI Boot Manager" on page 63.

NIC Indicator Codes

1

2

1 link indicator

2 activity indicator

 

 

Indicator

Indicator Code

 

 

Link and activity

The NIC is not connected to the network.

indicators are off

 

Link indicator is green

The NIC is connected to a valid network link at

 

1000 Mbps.

About Your System

21

Indicator

Indicator Code

 

 

Link indicator is amber

The NIC is connected to a valid network link at

 

10/100 Mbps.

Activity indicator is green Network data is being sent or received. blinking

Power Indicator Codes

The power supplies have indicators that show whether power is present or whether a power fault has occurred.

Not lit — AC power is not connected.

Green — In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.

Amber — Indicates a problem with the power supply.

Alternating green and amber — When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (a high output power supply and an energy smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.

CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.

22

About Your System

Figure 1-4. Power Supply Status Indicator

1

2

1

Velcro strap

2

power supply status indicator

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 203.

Viewing Status Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error.

About Your System

23

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

NOTE: The following LCD status messages are displayed in the simple format. See "Setup Menu" on page 16 to select the format in which the messages are displayed.

Table 1-1. LCD Status Messages

Code

Text

Causes

Corrective Actions

 

 

 

 

E1000

Failsafe

Check the SEL for critical

Remove AC power to the

 

voltage

failure events.

system for 10 seconds and

 

error.

 

restart the system.

 

Contact

 

If the problem persists,

 

support.

 

 

 

see "Getting Help" on

 

 

 

 

 

 

page 203.

 

 

 

 

E1114

Ambient Temp

Ambient temperature has

See "Troubleshooting

 

exceeds

reached a point outside of

System Cooling

 

allowed

the allowed range.

Problems" on page 180.

 

range.

 

 

E1116 Memory

Memory has exceeded

disabled,

allowable temperature and

temp above

has been disabled to prevent

range. Power

damage to the components.

cycle AC.

 

Remove AC power to the system for 10 seconds and restart the system.

See "Troubleshooting System Cooling Problems" on page 180. If the problem persists, see "Getting Help" on

page 203.

24

About Your System

Code

Text

Causes

Corrective Actions

 

 

 

 

E1119

Chipset #

Chipset temperature has

See "Troubleshooting

 

temp out of

reached a point outside of

System Cooling

 

range. Check

the allowed range.

Problems" on page 180.

 

motherboard

 

 

 

heatsinks.

 

 

 

 

 

 

E1120

CPU VCORE

The regulator temperature

See "Troubleshooting

 

Temp: "CPU

has reached a point outside

System Cooling

 

VCORE

of the allowed range.

Problems" on page 180.

 

Regulator

 

 

 

temp

 

 

 

exceeding

 

 

 

range. Check

 

 

 

fans".

 

 

 

 

 

 

E1121

CPU VCACHE

The regulator temperature

See "Troubleshooting

 

Temp: "CPU

has reached a point outside

System Cooling

 

VCACHE

of the allowed range.

Problems" on page 180.

 

Regulator

 

 

 

temp

 

 

 

exceeding

 

 

 

range. Check

 

 

 

fans".

 

 

 

 

 

E1122

Mem VR Temp : The regulator temperature

See "Troubleshooting

 

"Mem Voltage

has reached a point outside

System Cooling

 

Regulator

of the allowed range.

Problems" on page 180.

 

temp

 

 

 

exceeding

 

 

 

range. Check

 

 

 

fans".

 

 

 

 

 

 

E1210

Motherboard

CMOS battery is missing or

See "Troubleshooting the

 

battery

the voltage is outside of the

System Battery" on

 

failure.

allowable range.

page 178.

 

Check

 

 

 

battery.

 

 

About Your System

25

Code

Text

Causes

Corrective Actions

 

 

 

 

E1211

RAID

RAID battery is either

Reseat the RAID battery

 

Controller

missing, bad, or unable to

connector. See "Installing

 

battery

recharge due to thermal

the RAID Battery" on

 

failure.

issues.

page 147 and

 

Check

 

"Troubleshooting System

 

battery.

 

Cooling Problems" on

 

 

 

page 180.

 

 

 

E1216

3.3V

3.3V voltage regulator failed. Remove and reseat the

 

Regulator

 

PCIe expansion cards. If

 

failure.

 

the problem persists, see

 

Reseat PCIe

 

"Troubleshooting

 

cards.

 

Expansion Cards" on

 

 

 

page 189.

 

 

 

 

E1219

Disk

Storage backplane voltage

Remove and reseat the

 

Backplane

regulator has failed.

backplane. If the problem

 

power

 

persists, see "Getting

 

failure.

 

Help" on page 203.

 

Check BP

 

 

 

power cable.

 

 

 

 

 

 

E1222

CPU # VCACHE

Processor voltage regulator

Reseat the processor(s).

 

Regulator

failed.

See "Troubleshooting the

 

failure.

 

Processors" on page 190.

 

Contact

 

If the problem persists,

 

support.

 

 

 

see "Getting Help" on

 

 

 

 

 

 

page 203.

 

 

 

 

E122C

CPU Power

A power fault was detected

Remove AC power to the

 

Fault. Power

when powering up the

system for 10 seconds and

 

cycle AC.

processor(s).

restart the system.

 

 

 

If the problem persists,

 

 

 

see "Getting Help" on

 

 

 

page 203.

 

 

 

 

E122E

On-board

One of the on-board voltage

Remove AC power to the

 

regulator

regulators failed.

system for 10 seconds and

 

failed. Call

 

restart the system.

support.

If the problem persists,

 

 

see "Getting Help" on

 

page 203.

26

About Your System

Code

Text

Causes

Corrective Actions

 

 

 

 

E1233

IO Riser

IO riser voltage regulator

Reseat the I/O riser.

 

power

failed.

If the problem persists,

 

failure.

 

 

 

see "Getting Help" on

 

Reseat IO

 

 

 

page 203.

 

Riser.

 

 

 

 

 

 

 

 

E1234

Memory Riser

Memory riser voltage

Reseat the memory riser.

 

# power

regulator failed.

If the problem persists,

 

failure.

 

 

 

see "Getting Help" on

 

Reseat riser

 

 

 

page 203.

 

and DIMMs.

 

 

 

 

 

 

 

 

E1243

CPU # VCORE

Processor voltage regulator

Reseat the processor. See

 

Regulator

failed.

"Troubleshooting the

 

failure.

 

Processors" on page 190.

 

Contact

 

If the problem persists,

 

Support.

 

 

 

see "Getting Help" on

 

 

 

 

 

 

page 203.

 

 

 

 

E1244

Embedded 10Gb

Insufficient standby power

Reseat the power supplies.

 

NICs

for 10 Gb embedded NICs.

See "Troubleshooting

 

disabled.

 

Power Supplies" on

 

Check or add

 

page 179.

 

PSUs.

 

If the problem persists,

 

 

 

 

 

 

see "Getting Help" on

 

 

 

page 203.

 

 

 

 

E1245

CPU # VIO

Processor voltage regulator

Reseat the processor. See

 

Regulator

failed.

"Troubleshooting the

 

failure.

 

Processors" on page 190.

 

Contact

 

If the problem persists,

 

support.

 

 

 

see "Getting Help" on

 

 

 

 

 

 

page 203.

 

 

 

 

E1310

Fan ## RPM

RPM of specified fan is

See "Troubleshooting

 

exceeding

outside of the intended

System Cooling

 

range. Check

operating range.

Problems" on page 180.

 

fan.

 

 

About Your System

27

Code

Text

Causes

Corrective Actions

 

 

 

 

E1313

Fan

The system is no longer fan

Check LCD for additional

 

redundancy

redundant. Another fan

scrolling messages. See

 

lost. Check

failure would put the system

"Troubleshooting a Fan"

 

fans.

at risk of over-heating.

on page 180.

 

 

 

 

E1314

Critical

All fans have been removed

Ensure that the fans are

 

system

from system.

properly installed. See

 

cooling loss.

 

"Troubleshooting a Fan"

 

Check fans.

 

on page 180.

 

 

 

 

E1410

System Fatal

A fatal system error has been

Check LCD for additional

 

Error

detected.

scrolling messages.

 

detected.

 

Remove AC power to the

 

 

 

system for 10 seconds and

 

 

 

restart the system.

 

 

 

If the problem persists,

 

 

 

see "Getting Help" on

 

 

 

page 203.

 

 

 

 

E1414

CPU # temp

Specified processor is out of

Ensure that the processor

 

exceeding

acceptable temperature

heat sinks are properly

 

range. Check

range.

installed. See

 

CPU heatsink.

 

"Troubleshooting the

 

 

 

Processors" on page 190

 

 

 

and "Troubleshooting

 

 

 

System Cooling

 

 

 

Problems" on page 180.

 

 

 

 

E1418

CPU # not

Specified processor is

Ensure that the specified

 

detected.

missing or bad, and the

processor is properly

 

Check CPU is

system is in an unsupported

installed. See

 

seated

configuration.

"Troubleshooting the

 

properly.

 

Processors" on page 190.

 

 

 

 

E141C

Unsupported

Processors are in an

Ensure that your

 

CPU configur- unsupported configuration.

processors match and

 

ation. Check

 

conform to the type

 

CPU or BIOS

 

described in the processor

 

revision.

 

technical specifications

 

 

 

outlined in your system’s

 

 

 

Getting Started Guide.

28

About Your System

Code

Text

Causes

Corrective Actions

 

 

 

 

E141F

CPU #

The system BIOS reported a

Remove AC power to the

 

protocol

processor protocol error.

system for 10 seconds and

 

error. Power

 

restart the system.

 

cycle AC.

 

If the problem persists,

 

 

 

 

 

 

see "Getting Help" on

 

 

 

page 203.

 

 

 

 

E1420

CPU Bus

The system BIOS reported a

Remove AC power to the

 

parity error. processor bus parity error.

system for 10 seconds and

 

Power cycle

 

restart the system.

 

AC.

 

If the problem persists,

 

 

 

 

 

 

see "Getting Help" on

 

 

 

page 203.

 

 

 

 

E1421

CPU #

The system BIOS reported a

Remove AC power to the

 

initializati

processor initialization error.

system for 10 seconds and

 

on error.

 

restart the system.

 

Power cycle

 

If the problem persists,

 

 

 

AC.

see "Getting Help" on

 

 

page 203.

E1422 CPU # machine

The system BIOS reported a

check error.

machine check error.

Power cycle

 

AC.

 

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

E1610

Power Supply

Specified power supply was

See "Troubleshooting

 

# (### W)

removed or is missing from

Power Supplies" on

 

missing.

the system.

page 179.

 

Check power

 

 

 

supply.

 

 

 

 

 

 

E1614

Power Supply

Specified power supply

See "Troubleshooting

 

# (### W)

failed.

Power Supplies" on

 

error. Check

 

page 179.

 

power supply.

 

 

About Your System

29

Code

Text

Causes

Corrective Actions

 

 

 

 

E1618

Predictive

A power supply fan failure,

See "Troubleshooting

 

failure on

an over-temperature

Power Supplies" on

 

Power Supply

condition, or power supply

page 179.

 

# (### W).

communication error has

 

 

Check PSU.

caused the predictive

 

 

 

warning of an impending

 

 

 

power supply failure.

 

E161C Power Supply

Specified power supply is

# (### W)

attached to the system, but

lost AC

it has lost its AC input.

power. Check

 

PSU cables.

 

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 179.

E1620 Power Supply

Specified power supply's AC

# (### W) AC

input is outside of the

power error.

allowable range.

Check PSU

 

cables.

 

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 179.

E1624

Lost power

The power supply subsystem

See "Troubleshooting

 

supply

is no longer redundant. If

Power Supplies" on

 

redundancy.

the remaining power supply

page 179.

 

Check PSU

fails, the system will shut

 

 

cables.

down.

 

 

 

 

 

E1626

Power Supply

The power supplies in the

Ensure that power

 

Mismatch.

system are not the same

supplies with matching

 

PSU1 = ### W,

wattage.

wattage are installed. See

 

PSU2 = ### W.

 

the Technical

 

 

 

Specifications outlined in

 

 

 

your system’s Getting

 

 

 

Started Guide.

E1629 Power

The system configuration

required >

requires more power than

PSU wattage.

the power supplies can

Check PSU and

provide, even with

config.

throttling.

Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.

30

About Your System

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