Dell T605, DR715 User Manual

Dell™ PowerEdge™ T605 Systems

Hardware Owner’s Manual

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your system.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2007–2008 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD PowerNow! is a trademark of Advanced Micro Devices; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; EMC is a registered trademark of EMC Corporation; Red Hat and Red Hat Linux are registered trademarks of Red Hat Inc.; UNIX is a registered trademark of The Open Group in the United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model SCM

January 2008

P/N DR715

Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . .	11
Other Information You May Need . . . . . . . . . . . .	11
Accessing System Features During Startup. . . . . . .	12
Front-Panel Features and Indicators . . . . . . . . . .	13
Back-Panel Features and Indicators . . . . . . . . . .	15
Connecting External Devices. . . . . . . . . . . .	16
Power Indicator Codes . . . . . . . . . . . . . . . . .	17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . .	18
LCD Status Messages . . . . . . . . . . . . . . . . . .	18
Solving Problems Described by LCD Status
Messages. . . . . . . . . . . . . . . . . . . . . .	31
Removing LCD Status Messages . . . . . . . . . .	32
System Messages . . . . . . . . . . . . . . . . . . . .	32
Warning Messages . . . . . . . . . . . . . . . . . . .	41
Diagnostics Messages . . . . . . . . . . . . . . . . .	41
Alert Messages . . . . . . . . . . . . . . . . . . . . .	41

Contents 3

2	Using the System Setup Program . . . . .	43
	Entering the System Setup Program . . . . . . . . . . .	43
	Responding to Error Messages. . . . . . . . . . .	43
	Using the System Setup Program. . . . . . . . . .	44
	System Setup Options . . . . . . . . . . . . . . . . . .	44
	Main Screen . . . . . . . . . . . . . . . . . . . .	44
	Memory Information Screen . . . . . . . . . . . .	47
	CPU Information Screen . . . . . . . . . . . . . .	48
	SATA Configuration Screen . . . . . . . . . . . . .	50
	Integrated Devices Screen . . . . . . . . . . . . .	51
	Serial Communication Screen . . . . . . . . . . .	52
	System Security Screen . . . . . . . . . . . . . .	53
	Exit Screen . . . . . . . . . . . . . . . . . . . . .	56
	System and Setup Password Features. . . . . . . . . .	56
	Using the System Password . . . . . . . . . . . .	56
	Using the Setup Password . . . . . . . . . . . . .	59
	Disabling a Forgotten Password. . . . . . . . . . . . .	60
	Baseboard Management Controller
	Configuration . . . . . . . . . . . . . . . . . . . . . . .	60
	Entering the BMC Setup Module . . . . . . . . . .	61
	BMC Setup Module Options . . . . . . . . . . . .	61
3	Installing System Components . . . . . . .	63
	Recommended Tools . . . . . . . . . . . . . . . . . . .	64
	Inside the System. . . . . . . . . . . . . . . . . . . . .	64
	Front Drive Bezel . . . . . . . . . . . . . . . . . . . . .	66
	Removing the Front Drive Bezel . . . . . . . . . .	66
	Installing the Front Drive Bezel . . . . . . . . . . .	66

4 Contents

Removing an Insert on the Front Drive Bezel . . .	67
Installing an Insert on the Front Drive Bezel . . . .	67
Opening the System . . . . . . . . . . . . . . . . . . .	68
Closing the System. . . . . . . . . . . . . . . . . . . .	70
Removing and Installing Blank Drive EMI Fillers. . . .	71
Cooling Shrouds . . . . . . . . . . . . . . . . . . . . .	72
Removing the Expansion Card Shroud . . . . . . .	72
Removing the Processor Shroud . . . . . . . . . .	72
Installing the Processor Shroud . . . . . . . . . .	74
Installing the Expansion Card Shroud . . . . . . .	75
Power Supplies . . . . . . . . . . . . . . . . . . . . .	75
Removing a Redundant Power Supply . . . . . . .	76
Installing a Redundant Power Supply . . . . . . .	77
Removing a Non-redundant Power Supply . . . .	78
Installing a Non-redundant Power Supply . . . . .	81
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . .	82
Hard Drive Installation Guidelines . . . . . . . . .	82
Removing a Hard Drive . . . . . . . . . . . . . . .	82
Installing a Hard Drive . . . . . . . . . . . . . . .	84
Removing a Hot-plug Hard Drive . . . . . . . . . .	88
Installing a Hot-plug Hard Drive . . . . . . . . . .	89
Removing a Hot-plug Hard Drive Blank . . . . . .	91
Installing a Hot-plug Hard Drive Blank . . . . . . .	91
Diskette Drive . . . . . . . . . . . . . . . . . . . . . .	91
Removing the Diskette Drive . . . . . . . . . . . .	92
Installing a Diskette Drive . . . . . . . . . . . . .	94

Contents 5

Optical and Tape Drives . . . . . . . . . . . . . . . . .	97
Removing an Optical or Tape Drive . . . . . . . . .	97
Installing an Optical or Tape Drive . . . . . . . .	101
Expansion Cards . . . . . . . . . . . . . . . . . . . .	107
Removing an Expansion Card. . . . . . . . . . .	107
Installing an Expansion Card . . . . . . . . . . .	110
SAS Controller Card . . . . . . . . . . . . . . . . . .	111
Installing a SAS Controller Card . . . . . . . . .	111
Removing a SAS Controller Card . . . . . . . . .	114
RAID Battery . . . . . . . . . . . . . . . . . . . . . .	114
Installing a RAID Battery . . . . . . . . . . . . .	115
Removing a RAID Battery . . . . . . . . . . . . .	116
Configuring the Boot Device. . . . . . . . . . . . . .	117
RAC Card . . . . . . . . . . . . . . . . . . . . . . . .	117
Removing the RAC Card . . . . . . . . . . . . .	117
Installing a RAC Card . . . . . . . . . . . . . . .	119
Internal USB Memory Key Connector . . . . . . . . .	120
Installing the Optional Internal USB
Memory Key. . . . . . . . . . . . . . . . . . . .	120
Integrated TOE . . . . . . . . . . . . . . . . . . . . .	122
Cooling Fans . . . . . . . . . . . . . . . . . . . . . .	122
Removing the Expansion Card Fan . . . . . . . .	122
Installing the Expansion Card Fan . . . . . . . .	124
Removing the System Fan. . . . . . . . . . . . .	124
Installing the System Fan . . . . . . . . . . . . .	126
System Memory . . . . . . . . . . . . . . . . . . . .	127
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . .	127

6 Contents

Memory Sparing Support. . . . . . . . . . . . . .	128
Installing Memory Modules . . . . . . . . . . . .	130
Removing Memory Modules . . . . . . . . . . . .	132
Processors . . . . . . . . . . . . . . . . . . . . . . . .	133
Removing a Processor . . . . . . . . . . . . . . .	133
Installing a Processor . . . . . . . . . . . . . . .	136
System Battery . . . . . . . . . . . . . . . . . . . . . .	138
Replacing the System Battery . . . . . . . . . . .	138
Chassis Intrusion Switch . . . . . . . . . . . . . . . .	141
Removing the Chassis Intrusion Switch . . . . . .	141
Installing the Chassis Intrusion Switch . . . . . .	142
Power Supply Distribution Board . . . . . . . . . . . .	143
Removing the Power Supply Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . .	143
Installing the Power Supply Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . .	147
SAS/SATA Backplane . . . . . . . . . . . . . . . . . .	148
Removing the SAS/SATA Backplane . . . . . . . .	148
Installing the SAS/SATA Backplane . . . . . . . .	150
Control Panel (Service-only Procedure) . . . . . . . .	151
Removing the Control Panel . . . . . . . . . . . .	151
Installing the Control Panel. . . . . . . . . . . . .	153
System Board (Service Only Procedure) . . . . . . . .	153
Removing the System Board . . . . . . . . . . . .	153
Installing the System Board . . . . . . . . . . . .	156

Contents 7

4 Troubleshooting Your System . . . . . . . . 159

Safety First—For You and Your System . . . . . . . .	159
Start-Up Routine . . . . . . . . . . . . . . . . . . . .	159
Checking the Equipment . . . . . . . . . . . . . . . .	160
Troubleshooting External Connections . . . . . .	160
Troubleshooting the Video Subsystem . . . . . .	160
Troubleshooting the Keyboard . . . . . . . . . .	161
Troubleshooting the Mouse. . . . . . . . . . . .	163
Troubleshooting Serial I/O Problems . . . . . . . . .	164
Troubleshooting a Serial I/O Device . . . . . . .	165
Troubleshooting a USB Device . . . . . . . . . .	165
Troubleshooting a NIC . . . . . . . . . . . . . . . . .	167
Troubleshooting a Wet System. . . . . . . . . . . . .	168
Troubleshooting a Damaged System. . . . . . . . . .	169
Troubleshooting the System Battery . . . . . . . . . .	170
Troubleshooting Redundant Power Supplies . . . . .	171
Troubleshooting System Cooling Problems . . . . . .	172
Troubleshooting a Fan . . . . . . . . . . . . . .	173
Troubleshooting System Memory . . . . . . . . . . .	174
Troubleshooting an Internal USB Key . . . . . . . . .	176
Troubleshooting a Diskette Drive . . . . . . . . . . .	177
Troubleshooting an Optical Drive . . . . . . . . . . .	179
Troubleshooting a SCSI Tape Drive . . . . . . . . . .	180
Troubleshooting a Hard Drive . . . . . . . . . . . . .	181

8 Contents

Troubleshooting a Hot-plug Hard Drive . . . . . . . . .	183
Troubleshooting a SAS or SAS RAID Controller . . . .	185
Troubleshooting Expansion Cards. . . . . . . . . . . .	187
Troubleshooting the Microprocessors . . . . . . . . .	189

5 Running the System Diagnostics . . . . . .	193
Using Dell PowerEdge Diagnostics . . . . . . . . . . .	193
System Diagnostics Features . . . . . . . . . . . . . .	193
When to Use the System Diagnostics . . . . . . . . . .	194
Running the System Diagnostics . . . . . . . . . . . .	194
System Diagnostics Testing Options . . . . . . . . . .	194
Using the Custom Test Options . . . . . . . . . . . . .	195
Selecting Devices for Testing . . . . . . . . . . .	195
Selecting Diagnostics Options . . . . . . . . . . .	195
Viewing Information and Results . . . . . . . . . .	196

6	Jumpers and Connectors . . . . . . . . . . .	197
	System Board Jumpers and Connectors . . . . . . . .	197
	SAS/SATA Backplane Board Connectors . . . . . . . .	201
	Disabling a Forgotten Password . . . . . . . . . . . .	203
7	Getting Help . . . . . . . . . . . . . . . . . . . . . .	205
	Contacting Dell . . . . . . . . . . . . . . . . . . . . .	205

Contents 9

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

10 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, programs, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

•Front or back panel indicators

•System messages

•Warning messages

•Diagnostics messages

•Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty information may be included within this document or as a separate document.

•The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.

•CDs included with your system provide documentation and tools for configuring and managing your system.

•Systems management software documentation describes the features, requirements, installation, and basic operation of the software.

•Operating system documentation describes how to install (if necessary), configure, and use the operating system software.

•Documentation for any components you purchased separately provides information to configure and install these options.

About Your System		11

•Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents.

•Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke	Description
<F2>	Enters the System Setup program (see "Entering the System Setup
	Program" on page 43).
<F10>	Opens the utility partition, allowing you to run the system diagnostics
	(see "Running the System Diagnostics" on page 193).
<F11>	Enters the boot mode selection screen, allowing you to choose a boot
	device.
<F12>	Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management Utility, which allows access to the system event log (SEL) and configuration of the remote access controller (RAC) card (see the BMC User’s Guide for more information on setup and use of BMC).

<Ctrl+C> This keystroke enters the SAS Configuration Utility (see your SAS controller User’s Guide for more information).

<Ctrl+R> If you have the optional battery-cached SAS RAID controller, this keystroke enters the RAID configuration utility. For more information, see the documentation for your SAS controller card.

12	About Your System

Table 1-1. Keystrokes for Accessing System Features (continued)

Keystroke Description

<Ctrl+S> If you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen" on page 51), this keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located on the system's front panel. Table 1-2 provides component descriptions.

Figure 1-1. Front-Panel Features and Indicators

7

6

8

5

4

3

2

1

About Your System		13

Table 1-2. Front-Panel Components

Item	Component	Icon	Description
1	3.5-inch drive bay		Holds an optional diskette drive.
2	lower 5.25-inch drive		Holds an optional optical or tape
	bay		backup unit drive.
3	upper 5.25-inch drive		Holds an optical drive.
	bay
4	power button		The power button controls the DC
			power supply output to the system.
			NOTE: If you turn off the system using
			the power button and the system is
			running an ACPI-compliant operating
			system, the system performs a
			graceful shutdown before the power
			is turned off. If the system is not
			running an ACPI-compliant operating
			system, the power is turned off
			immediately after the power button is
			pressed.
5	NMI button		Used to troubleshoot software and
			device driver errors when using
			certain operating systems. This
			button can be pressed using the end
			of a paper clip.
			Use this button only if directed to
			do so by qualified support personnel
			or by the operating system's
			documentation.
6	System identification		The identification buttons on the
	button		front and back panels can be used to
			locate a particular system within a
			rack. When one of these buttons is
			pushed, the LCD panel on the front
			and the blue system status indicator
			on the back blink until one of the
			buttons is pushed again.

14	About Your System

Table 1-2. Front-Panel Components (continued)

Item	Component	Icon		Description
7	LCD panel			Provides system ID, status
				information, and system error
				messages.
				The LCD lights blue during normal
				system operation. Both the system
				management software and the
				identification buttons located on
				the front and back of the system can
				cause the LCD to flash blue to
				identify a particular system.
				The LCD lights amber when the
				system needs attention, and the
				LCD panel displays an error code
				followed by descriptive text.
				NOTE: If the system is connected to
				AC power and an error has been
				detected, the LCD lights amber
				regardless of whether the system has
				been powered on.
8	USB connectors (2)			Connects USB 2.0-compliant
				devices to the system.

Back-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel.

About Your System		15

Figure 1-2. Back-Panel Features and Indicators

6

5

4

3

2

1

1	expansion card slots (5)	2	NIC connector
3	USB connectors (5)	4	serial connector
5	video connector	6	power connector(s)

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

•Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

•Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 43 for information about enabling, disabling, and configuring I/O ports and connectors.

16	About Your System

Power Indicator Codes

The power button on the front panel controls the power to the system from the system's power supplies. The power indicator lights green when the system is on.

The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-3). Table 1-3 lists the power supply indicator codes.

Table 1-3. Redundant Power Supply Indicators

Indicator	Function
Power supply status	Green indicates that the power supply is operational and
	providing DC power to the system.
Power supply fault	Amber indicates a problem with the power supply.
AC line status	Green indicates that a valid AC source is connected to the

power supply and is operational.

Figure 1-3. Redundant Power Supply Indicators

1

2

3

1	power supply status	2 power supply fault
	(DC out is operational)
3	AC line status (AC in is operational)

About Your System		17

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 1-4). Table 1-4 lists the NIC indicator codes.

Figure 1-4. NIC Indicators

1

2

1 link indicator		2 activity indicator
Table 1-4.	NIC Indicator Codes
Indicator		Indicator Code
Link and activity		The NIC is not connected to the network.
indicators are off
Link indicator is green		The NIC is connected to a valid link partner on the
		network.
Activity indicator is		Network data is being sent or received.
amber blinking

LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-5 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

18	About Your System

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 205.

Table 1-5. LCD Status Messages

Code	Text	Causes	Corrective Actions
N/A	SYSTEM NAME	A 62-character string that	This message is for
		can be defined by the user in	information only.
		the System Setup program.	You can change the
		The SYSTEM NAME	system ID and name in
		displays under the following	the System Setup
		conditions:	program (see "Entering
		• The system is powered on. the System Setup
		• The power is off and	Program" on page 43).
		active errors are displayed.
E1000	FAILSAFE,	Check the system event log	See "Getting Help" on
	Call Support	for critical failure events.	page 205.
E1114	Temp Ambient	Ambient system	See "Troubleshooting
		temperature is out of	System Cooling
		acceptable range.	Problems" on page 172.

E1118 CPU Temp	The BMC is unable to
Interface	determine the processor(s)
	temperature status.
	Consequently, the BMC
	increases the processor fan
	speed to maximum
	as a precautionary measure.

Turn off power to the system and restart the system. If the problem persists, see "Getting Help" on page 205.

E1210 CMOS Batt	CMOS battery is missing, or	See "Troubleshooting the
	the voltage is out of	System Battery" on
	acceptable range.	page 170.

About Your System		19

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1211	ROMB Batt	RAID battery is either	Reseat the RAID battery
		missing, bad, or unable to	connector (see "Installing
		recharge due to thermal	a RAID Battery" on
		issues.	page 115, and
			"Troubleshooting System
			Cooling Problems" on
			page 172).
E1214	## PwrGd	Specified voltage regulator	See "Getting Help" on
E1216		has failed.	page 205.
E1217
E121A	8V PwrGd	8V voltage regulator has	Recycle power to the
		failed.	system or clear the SEL. If
			the problem persists, see
			"Getting Help" on
			page 205.

E121D 1.2V VM Dual	1.2V voltage regulator for
PwrGd	the VM dual signal has
	failed.

Recycle power to the system or clear the SEL. If the problem persists, see "Getting Help" on

page 205.

E1227	Linear PwrGd	Linear voltage regulator(s)	See "Getting Help" on
		has failed. Represents status	page 205.
		of multiple voltage
		regulators used in the video
		and LOM circuitry.
E1229	CPU # VCORE	Processor # VCORE voltage	See "Getting Help" on
		regulator has failed.	page 205.

E122A CPU VTT PwrGd

E122D CPU # VDDIO

1.0V PwrGd

Processor # VTT voltage has	See "Getting Help" on
exceeded the allowable	page 205.
voltage range.
Processor # VDDIO voltage	See "Getting Help" on
has exceeded the allowable	page 205.
voltage range.

20	About Your System

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E122E	CPU # VDDA	Processor # VDDA voltage	See "Getting Help" on
		has exceeded the allowable	page 205.
		voltage range.
E122F	2.5V PwrGd	2.5V voltage regulator has	See "Getting Help" on
		failed.	page 205.

E1231	1.2V HTCORE	1.2V HTCORE voltage
	PwrGd	regulator has failed.
E1232	VDD 12V PS#	The specified power supply
	PwrGd	has failed or has been
		removed from the bay while
		the system was on.

See "Getting Help" on page 205.

If removed, reinsert the power supply into the bay and reconnect to power. For component failures, see "Getting Help" on page 205.

E1233	Cabled PS	Power supply voltage	See "Getting Help" on
	PwrGd	regulator failed.	page 205.
E1234	PCIX-12V	PCI-X -12V voltage regulator	See "Getting Help" on
	PwrGd	has failed.	page 205.
E1235	USB 1.8V	1.8V voltage regulator for	See "Getting Help" on
	Linear PwrGd	the USB linear has failed.	page 205.
E1236	VID 1.8V Mem	Linear memory 1.8V voltage	See "Getting Help" on
	Linear PwrGd	regulator has failed.	page 205.
E1237	VID 1.2V	1.2V video voltage regulator	See "Getting Help" on
	Linear PwrGd	has failed.	page 205.
E1238	VID 1.8V	1.8V video voltage regulator	See "Getting Help" on
	Linear PwrGd	has failed.	page 205.
E1239	2.5VAux LOM	Aux 2.5V voltage regulator	See "Getting Help" on
	Linear PwrGd	for LOM1 has failed.	page 205.
E123A	1.2VAux LOM	1.2V voltage regulator for	See "Getting Help" on
	Linear PwrGd	LOM has failed.	page 205.

About Your System		21

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E123C	Planar LOM	Voltage regulator for the	Recycle power to the
	PwrGd	integrated LOM has failed.	system or clear the SEL. If
			the problem persists, see
			"Getting Help" on
			page 205.
E1310	RPM Fan ##	RPM of specified cooling	See "Troubleshooting
		fan is out of acceptable	System Cooling
		operating range.	Problems" on page 172.
E1313	Fan	The system is no longer fan-	Check control panel LCD
	Redundancy	redundant. Another fan	for additional scrolling
		failure will put the system at	messages (see
		risk of over-heating.	"Troubleshooting System
			Cooling Problems" on
			page 172).

22	About Your System

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1414	CPU #	Specified microprocessor is	See "Troubleshooting
	Thermtrip	out of acceptable	System Cooling
		temperature range and has	Problems" on page 172. If
		halted operation.	the problem persists,
			ensure that the
			microprocessor heat sinks
			are properly installed (see
			"Troubleshooting the
			Microprocessors" on
			page 189).
			NOTE: The LCD continues
			to display this message
			until the system’s power
			cable is disconnected and
			reconnected to the AC
			power source, or the SEL is
			cleared using either Server
			Assistant or the BMC
			Management Utility. See
			the Dell OpenManage™
			Baseboard Management
			Controller User’s Guide for
			information about these
			utilities.
E1418	CPU #	Specified processor is	See "Troubleshooting the
	Presence	missing or bad, and the	Microprocessors" on
		system is in an unsupported	page 189.
		configuration.
E141C	CPU Mismatch	Processors are in a	Ensure that your
		configuration unsupported	processors match and
		by Dell.	conform to the type
			described in the
			Microprocessor Technical

Specifications outlined in your system’s Getting Started Guide.

About Your System		23

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E141F	CPU Protocol	The system BIOS has	See "Getting Help" on
		reported a processor	page 205.
		protocol error.
E1421	CPU Init	The system BIOS has	See "Getting Help" on
		reported a processor	page 205.
		initialization error.
E1422	CPU Machine	The system BIOS has	See "Getting Help" on
	Chk	reported a machine check	page 205.
		error.
E1610	PS # Missing	No power is available from	See "Troubleshooting
		the specified power supply;	Redundant Power
		specified power supply is	Supplies" on page 171.
		improperly installed or
		faulty.
E1614	PS # Status	No power is available from	See "Troubleshooting
		the specified power supply;	Redundant Power
		specified power supply is	Supplies" on page 171.
		improperly installed or
		faulty.
E1618	PS #	Power supply voltage is out	See "Troubleshooting
	Predictive	of acceptable range;	Redundant Power
		specified power supply is	Supplies" on page 171.
		improperly installed or
		faulty.
E161C	PS # Input	Power source for specified	Check the AC power
	Lost	power supply is unavailable,	source for the specified
		or out of acceptable range.	power supply. If the
			problem persists, see
			"Troubleshooting

Redundant Power

Supplies" on page 171.

24	About Your System

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1620	PS # Input	Power source for specified	Check the AC power
	Range	power supply is unavailable,	source for the specified
		or out of acceptable range.	power supply. If the
			problem persists, see
			"Troubleshooting
			Redundant Power
			Supplies" on page 171.
E1624	PS Redundancy The power supply subsystem		See "Troubleshooting
		is no longer redundant. If	Redundant Power
		the last supply fails, the	Supplies" on page 171.
		system will go down.
E1625	PS AC Current Power source is out of		Check the AC power
		acceptable range.	source.
E1710	I/O Channel	The system BIOS has	See "Getting Help" on
	Chk	reported an I/O channel	page 205.
		check.

E1711 PCI PERR B##	The system BIOS has
D## F##	reported a PCI parity error
	on a component that resides
	in PCI configuration space
	at bus ##, device ##,
	function ##.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

PCI PERR Slot The system BIOS has

#	reported a PCI parity error
	on a component that resides
	in the specified PCIe slot.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

About Your System		25

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1712	PCI SERR B##	The system BIOS has	Remove and reseat the
	D## F##	reported a PCI system error	PCIe expansion cards. If
		on a component that resides	the problem persists, see
		in PCI configuration space	"Troubleshooting
		at bus ##, device ##,	Expansion Cards" on
		function ##.	page 187.

PCI SERR Slot The system BIOS has

#	reported a PCI system error
	on a component that resides
	in the specified slot.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

E1714 Unknown Err The system BIOS has	See "Getting Help" on
determined that there has	page 205.
been an error in the system,
but is unable to determine
its origin.

E171F PCIE Fatal	The system BIOS has
Err B## D##	reported a PCIe fatal error
F##	on a component that resides
	in PCIe configuration space
	at bus ##, device ##,
	function ##.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

PCIE Fatal The system BIOS has Err Slot # reported a PCIe fatal error

on a component that resides in the specified slot.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

E1810 HDD ## Fault The SAS subsystem has	See "Troubleshooting a
determined that hard drive	Hard Drive" on page 181.
## has experienced a fault.

26	About Your System

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1811	HDD ## Rbld	The specified hard drive has	See "Troubleshooting a
	Abrt	experienced a rebuild abort.	Hard Drive" on page 181.
			If the problem persists,
			see your RAID
			documentation.
E1812	HDD ##	The specified hard drive has	Information only.
	Removed	been removed from the
		system.

E1914 DRAC5 Conn2	DRAC 5 cable is missing or
Cbl	disconnected.

Reconnect the cable (see "Installing a RAC Card" on page 119).

E1915 IO55 HTSink	Heat sink sensor reports that	See "Getting Help" on
Missing	the chipset IO55 heat sink is	page 205.
MCP55 Htsink	missing.
Missing	Heat sink sensor reports that
	the chipset MCP heat sink is
	missing.

E1A14 SAS Cable A SAS cable A is missing or bad.

E1A15 SAS Cable B SAS cable B is missing or bad.

E1A15 SAS Cable C SAS cable C is missing or bad.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

About Your System		27

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E1A15	SAS Cable D	SAS cable D is missing or	Reseat the cable. If the
		bad.	problem persists, replace
			cable.
			If the problem persists,
			see "Getting Help" on
			page 205.
E1A18	PDB Ctrl	Control cable for the power	Reseat the cable. If the
	Cable	distribution board (PDB) is	problem persists, replace
		missing or bad.	cable.
			If the problem persists,
			see "Getting Help" on
			page 205.
E1A19	12V Cable	Power cable for the PDB or	Reseat the cable. If the
	Fault	cabled power supply is	problem persists, replace
		missing or bad. They system	cable.
		will not turn on.	If the problem persists,

see "Getting Help" on page 205.

E1B01 USB#	Device plugged in the
Overcurrent	specified USB port caused
	an overcurrent condition.

Reseat the device cable. If the problem persists, replace or remove the device.

E2010 No Memory	No memory is installed in
	the system.

Install memory (see "Installing Memory Modules" on page 130).

E2011	Mem Config	Memory detected, but is not	See "Troubleshooting
	Err	configurable. Error detected	System Memory" on
		during memory	page 174.
		configuration.
E2012	Unusable	Memory is configured, but	See "Troubleshooting
	Memory	not usable. Memory	System Memory" on
		subsystem failure.	page 174.

28	About Your System

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E2013	Shadow BIOS	The system BIOS failed to	See "Troubleshooting
	Fail	copy its flash image into	System Memory" on
		memory.	page 174.
E2014	CMOS Fail	CMOS failure. CMOS RAM	See "Getting Help" on
		not functioning properly.	page 205.
E2015	DMA	DMA controller failure.	See "Getting Help" on
	Controller		page 205.
E2016	Int	Interrupt controller failure.	See "Getting Help" on
	Controller		page 205.
E2017	Timer Fail	Timer refresh failure.	See "Getting Help" on
			page 205.
E2018	Prog Timer	Programmable interval	See "Getting Help" on
		timer error.	page 205.
E2019	Parity Error	Parity error.	See "Getting Help" on
			page 205.
E201A	SIO Err	SIO failure.	See "Getting Help" on
			page 205.
E201B	Kybd	Keyboard controller failure.	See "Getting Help" on
	Controller		page 205.
E201C	SMI Init	System management	See "Getting Help" on
		interrupt (SMI)	page 205.
		initialization failure.
E201D	Shutdown Test BIOS shutdown test failure.		See "Getting Help" on
			page 205.
E201E	POST Mem Test BIOS POST memory test		See "Troubleshooting
		failure.	System Memory" on
			page 174. If problem
			persists, see "Getting
			Help" on page 205.

About Your System		29

Table 1-5. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions
E201F	DRAC Config	Dell remote access	Check screen for specific
		controller (DRAC)	error messages.
		configuration failure.	Ensure that DRAC cables
			and connectors are
			properly seated. If
			problem persists, see your
			DRAC documentation.
E2020	CPU Config	Processor configuration	Check screen for specific
		failure.	error messages.
E2021	Memory	Incorrect memory	Check screen for specific
	Population	configuration. Memory	error messages (see
		population order incorrect.	"Troubleshooting System
			Memory" on page 174).
E2022	POST Fail	General failure after video.	Check screen for specific
			error messages.
E2110	MBE DIMM # &	One of the DIMMs in the	See "Troubleshooting
	#	set implicated by "# & #"	System Memory" on
		has had a memory multi-bit	page 174.
		error (MBE).
E2111	SBE Log	The system BIOS has	See "Troubleshooting
	Disable DIMM	disabled memory single-bit	System Memory" on
	#	error (SBE) logging, and will	page 174.
		not resume logging further
		SBEs until the system is
		restarted. "#" represents the
		DIMM implicated by the
		BIOS.
E2112	Mem Spare	The system BIOS has spared	See "Troubleshooting
	DIMM #	the memory because it has	System Memory" on
		determined that the	page 174.
		memory had too many
		errors. "# & #" represents
		the DIMM pair implicated
		by the BIOS.

30	About Your System