Dell IDRAC6 User Manual

5 (1)

Integrated Dell Remote

Access Controller 6 (iDRAC6)

Version 1.5

User Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

___________________

Information in this publication is subject to change without notice. © 2010 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, OpenManage™, and PowerEdge™, are trademarks of Dell Inc.; Microsoft®, Windows®, Windows Server®, .NET®, Internet Explorer®, Windows Vista®, and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Red Hat® and Red Hat Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and other countries; SUSE® is a registered trademark of Novell Corporation; Intel® and Pentium® are registered trademarks of Intel Corporation in the United States and other countries; UNIX® is a registered trademark of The Open Group in the United States and other countries; Java™ is a trademark or registered trademark of Sun Microsystems, Inc. or its subsidiaries in the United States and other countries.

Copyright 1998-2009 The OpenLDAP Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. A copy of this license is available in the file LICENSE in the top-level directory of the distribution or, alternatively, at www.OpenLDAP.org/license.html. OpenLDAP™ is a trademark of the OpenLDAP Foundation. Individual files and/or contributed packages may be copyrighted by other parties and subject to additional restrictions. This work is derived from the University of Michigan LDAP v3.3 distribution. This work also contains materials derived from public sources. Information about OpenLDAP can be obtained at www.openldap.org/. Portions Copyright 1998-2004 Kurt D. Zeilenga. Portions Copyright 1998-2004 Net Boolean Incorporated. Portions Copyright 2001-2004 IBM Corporation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1999-2003 Howard Y.H. Chu. Portions Copyright 1999-2003 Symas Corporation. Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this notice is preserved. The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission. This software is provided "as is'' without express or implied warranty. Portions Copyright (c) 1992-1996 Regents of the University of Michigan. All rights reserved. Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michigan at Ann Arbor. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. This software is provided "as is'' without express or implied warranty. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

July 2010

Contents

1 iDRAC6 Overview . . . . . . . . . . . . . . . . . . .

19

iDRAC6 Express Management Features. . . . . . . . .

19

iDRAC6 Enterprise and vFlash Media . . . . . . . . . .

21

Supported Platforms . . . . . . . . . . . . . . . . . . .

25

Supported Operating Systems . . . . . . . . . . . . . .

25

Supported Web Browsers . . . . . . . . . . . . . . . .

25

Supported Remote Access Connections . . . . . . . .

26

iDRAC6 Ports . . . . . . . . . . . . . . . . . . . . . . .

26

Other Documents You May Need . . . . . . . . . . . .

27

2Getting Started With the iDRAC6 . . . . . . 31

3Basic Installation of the iDRAC6 . . . . . . . 33

Before You Begin . . . . . . . . . . . . . . . . . . . .

33

Installing the iDRAC6 Express/Enterprise

33

Hardware . . . . . . . . . . . . . . . . . . . . . . . .

Configuring Your System to Use an iDRAC6 . . . . . . .

34

Software Installation and Configuration Overview. . .

36

Installing iDRAC6 Software. . . . . . . . . . . . .

36

Contents 3

Configuring iDRAC6 . . . . . . . . . . . . . . . . .

36

Installing the Software on the Managed System . . . .

37

Installing the Software on the

 

Management Station. . . . . . . . . . . . . . . . . . .

37

Installing and Removing RACADM

37

on a Linux Management Station . . . . . . . . . .

Installing RACADM . . . . . . . . . . . . . . . . .

38

Uninstalling RACADM. . . . . . . . . . . . . . . .

38

Updating the iDRAC6 Firmware . . . . . . . . . . . . .

39

Before You Begin . . . . . . . . . . . . . . . . . .

39

Downloading the iDRAC6 Firmware . . . . . . . .

39

Updating the iDRAC6 Firmware Using

 

the Web-Based Interface. . . . . . . . . . . . . .

40

Updating the iDRAC6 Firmware

 

Using RACADM . . . . . . . . . . . . . . . . . . .

40

Updating the iDRAC6 Firmware

 

Using Dell Update Packages for

 

Supported Windows and Linux

 

Operating Systems . . . . . . . . . . . . . . . . .

40

Configuring a Supported Web Browser . . . . . . . . .

41

Configuring Your Web Browser to

 

Connect to the iDRAC6

41

Web-Based Interface . . . . . . . . . . . . . . . .

List of Trusted Domains . . . . . . . . . . . . . . .

41

Viewing Localized Versions of the

 

Web-Based Interface . . . . . . . . . . . . . . . .

42

4Configuring the iDRAC6 Using

the Web Interface . . . . . . . . . . . . . . . . . . 45

Accessing the Web Interface . . . . . . . . . . . . . .

46

Logging In . . . . . . . . . . . . . . . . . . . . . .

47

4 Contents

Logging Out . . . . . . . . . . . . . . . . . . . . .

48

Using Multiple Browser Tabs and Windows . . . .

48

Configuring the iDRAC6 NIC . . . . . . . . . . . . . . .

49

Configuring the Network and

49

IPMI LAN Settings . . . . . . . . . . . . . . . . .

Configuring IP Filtering and IP Blocking . . . . . .

55

Configuring Platform Events . . . . . . . . . . . . . . .

57

Configuring Platform Event Filters (PEF) . . . . . .

59

Configuring Platform Event Traps (PET) . . . . . .

59

Configuring E-Mail Alerts. . . . . . . . . . . . . .

60

Configuring IPMI Using Web Interface. . . . . . .

61

Configuring iDRAC6 Users . . . . . . . . . . . . . . . .

63

Securing iDRAC6 Communications

64

Using SSL and Digital Certificates . . . . . . . . . . .

Secure Sockets Layer (SSL) . . . . . . . . . . . .

64

Certificate Signing Request (CSR) . . . . . . . . .

65

Accessing SSL Through the

 

Web-Based Interface. . . . . . . . . . . . . . . .

65

Generating a Certificate Signing Request . . . . .

66

Uploading a Server Certificate . . . . . . . . . . .

68

Configuring and Managing Active Directory . . . . . .

70

Configuring and Managing Generic LDAP . . . . . . .

73

Configuring iDRAC6 Services . . . . . . . . . . . . . .

73

Updating the iDRAC6 Firmware/System

 

Services Recovery Image . . . . . . . . . . . . . . . .

77

iDRAC6 Firmware Rollback . . . . . . . . . . . . .

79

Remote Syslog . . . . . . . . . . . . . . . . . . . . . .

79

First Boot Device. . . . . . . . . . . . . . . . . . . . .

81

Contents 5

Remote File Share . . . . . . . . . . . . . . . . . . . .

82

Internal Dual SD Module. . . . . . . . . . . . . . . . .

84

Viewing Internal Dual SD Module

85

Status Using GUI . . . . . . . . . . . . . . . . . .

 

 

5 Advanced iDRAC6 Configuration . . . . . .

87

 

 

Before You Begin. . . . . . . . . . . . . . . . . . . . .

87

 

 

Configuring iDRAC6 for Viewing Serial

 

 

 

Output Remotely Over SSH/Telnet . . . . . . . . . . . .

87

 

 

Configuring the iDRAC6 Settings

88

 

 

to Enable SSH/Telnet . . . . . . . . . . . . . . . .

 

 

Starting a Text Console Through

 

 

 

Telnet or SSH . . . . . . . . . . . . . . . . . . . .

88

 

 

Using a Telnet Console . . . . . . . . . . . . . . .

89

 

 

Using the Secure Shell (SSH). . . . . . . . . . . .

91

 

 

Configuring Linux for Serial Console

 

 

 

During Boot . . . . . . . . . . . . . . . . . . . . .

92

 

 

Configuring iDRAC6 for Serial Connection . . . . . . .

97

 

 

Configuring iDRAC for Direct Connect

 

 

 

Basic Mode and Direct Connect

99

 

 

Terminal Mode . . . . . . . . . . . . . . . . . . .

 

 

Switching Between RAC Serial

 

 

 

Interface Communication Mode

 

 

 

and Serial Console . . . . . . . . . . . . . . . .

101

 

 

Connecting the DB-9 or Null Modem

102

 

 

Cable for the Serial Console . . . . . . . . . . . . . .

 

 

Configuring the Management Station

103

 

 

Terminal Emulation Software . . . . . . . . . . . . .

 

 

Configuring Linux Minicom for

103

 

 

Serial Console Emulation . . . . . . . . . . . . .

 

 

Configuring HyperTerminal for

 

 

 

Serial Console. . . . . . . . . . . . . . . . . . .

105

6

 

Contents

 

 

 

Configuring Serial and Terminal Modes . . . . . . . .

106

Configuring IPMI and iDRAC6 Serial . . . . . . . .

106

Configuring Terminal Mode. . . . . . . . . . . . .

108

Configuring the iDRAC6 Network Settings . . . . . . .

109

Accessing the iDRAC6 Through a Network . . . . . . .

109

Using RACADM Remotely . . . . . . . . . . . . . . . .

111

RACADM Synopsis . . . . . . . . . . . . . . . . .

113

RACADM Options . . . . . . . . . . . . . . . . . .

113

Enabling and Disabling the RACADM

 

Remote Capability . . . . . . . . . . . . . . . . . . . .

114

RACADM Subcommands . . . . . . . . . . . . . .

114

Frequently Asked Questions About

 

RACADM Error Messages . . . . . . . . . . . . .

117

Configuring Multiple iDRAC6 Controllers . . . . . . . .

118

Creating an iDRAC6 Configuration File . . . . . . .

119

Parsing Rules . . . . . . . . . . . . . . . . . . . .

121

Modifying the iDRAC6 IP Address . . . . . . . . .

122

Configuring iDRAC6 Network Properties . . . . . .

123

Frequently Asked Questions about

125

Network Security . . . . . . . . . . . . . . . . . . . .

6Adding and Configuring

iDRAC6 Users . . . . . . . . . . . . . . . . . . . . 129

Using the Web Interface to Configure

iDRAC6 Users . . . . . . . . . . . . . . . . . . . . . .

129

Adding and Configuring iDRAC6 Users. . . . . . .

129

Public Key Authentication over SSH . . . . . . . .

134

Contents 7

Uploading, Viewing, and Deleting

 

SSH Keys Using the iDRAC6

136

Web-Based Interface . . . . . . . . . . . . . . .

Uploading, Viewing, and Deleting

 

SSH Keys Using RACADM . . . . . . . . . . . .

138

Using the RACADM Utility to Configure

139

iDRAC6 Users. . . . . . . . . . . . . . . . . . . . . .

Before You Begin . . . . . . . . . . . . . . . . .

139

Adding an iDRAC6 User . . . . . . . . . . . . . .

140

Removing an iDRAC6 User . . . . . . . . . . . .

141

Enabling an iDRAC6 User

 

With Permissions . . . . . . . . . . . . . . . . .

141

7Using the iDRAC6 Directory

Service . . . . . . . . . . . . . . . . . . . . . . . . . 143

Using iDRAC6 With Microsoft Active Directory. . . .

143

Prerequisites for Enabling Microsoft

 

Active Directory Authentication for iDRAC6 . . . . .

145

Enabling SSL on a Domain Controller. . . . . . .

145

Exporting the Domain Controller Root

 

CA Certificate to the iDRAC6 . . . . . . . . . . .

146

Importing the iDRAC6 Firmware

 

SSL Certificate . . . . . . . . . . . . . . . . . .

147

Supported Active Directory Authentication

148

Mechanisms . . . . . . . . . . . . . . . . . . . . . .

Extended Schema Active Directory Overview . . . .

148

Active Directory Schema Extensions. . . . . . .

148

Overview of the iDRAC Schema Extensions . . .

149

Active Directory Object Overview . . . . . . . .

149

Accumulating Privileges Using

 

Extended Schema. . . . . . . . . . . . . . . . .

151

8 Contents

Configuring Extended Schema Active

 

Directory to Access Your iDRAC6 . . . . . . . . . . . .

152

Extending the Active Directory Schema . . . . . .

153

Installing Dell Extension to Microsoft

 

Active Directory Users and

 

Computers Snap-In . . . . . . . . . . . . . . . . .

159

Adding iDRAC Users and

 

Privileges to Microsoft Active Directory . . . . . .

160

Configuring Microsoft Active

 

Directory With Extended Schema

 

Using the iDRAC6 Web-Based Interface . . . . . .

162

Configuring Microsoft Active Directory

 

With Extended Schema Using RACADM . . . . . .

164

Standard Schema Active Directory Overview . . . . .

168

Single Domain Versus Multiple

169

Domain Scenarios . . . . . . . . . . . . . . . . .

Configuring Standard Schema Microsoft

 

Active Directory to Access iDRAC6 . . . . . . . . . . .

170

Configuring Microsoft Active Directory

 

With Standard Schema Using the

170

iDRAC6 Web-Based Interface . . . . . . . . . . .

Configuring Microsoft Active Directory

 

With Standard Schema Using RACADM . . . . . .

174

Testing Your Configurations . . . . . . . . . . . . . . .

177

Generic LDAP Directory Service . . . . . . . . . . . .

178

Login Syntax (Directory User versus

178

Local User) . . . . . . . . . . . . . . . . . . . . .

Configuring Generic LDAP Directory

 

Service Using the iDRAC6

 

Web-Based Interface. . . . . . . . . . . . . . . .

178

Configuring Generic LDAP Directory

 

Service Using RACADM . . . . . . . . . . . . . .

182

Frequently Asked Questions about

Active Directory . . . . . . . . . . . . . . . . . . . . . 183

Contents 9

8Configuring iDRAC6 for Single

Sign-On or Smart Card Login . . . . . . . . 187

About Kerberos Authentication . . . . . . . . . . . .

187

Prerequisites for Active Directory

188

SSO and Smart Card Authentication. . . . . . . . . .

Using Microsoft Active Directory SSO . . . . . . . .

191

Configuring iDRAC6 to Use SSO . . . . . . . . .

191

Logging Into iDRAC6 Using SSO . . . . . . . . .

192

Configuring Smart Card Authentication . . . . . . . .

193

Configuring Local iDRAC6 Users

193

for Smart Card Logon . . . . . . . . . . . . . . .

Configuring Active Directory Users

 

for Smart Card Logon . . . . . . . . . . . . . . .

194

Configuring Smart Card Using iDRAC6 . . . . . .

194

Logging Into the iDRAC6 Using

 

the Smart Card . . . . . . . . . . . . . . . . . .

196

Logging Into the iDRAC6 Using

 

Active Directory Smart Card

 

Authentication . . . . . . . . . . . . . . . . . .

197

Troubleshooting the Smart Card

 

Logon in iDRAC6 . . . . . . . . . . . . . . . . . . . .

198

Frequently Asked Questions About SSO. . . . . . . .

200

9 Using GUI Virtual Console . . . . . . . . . . . 203

Overview . . . . . . . . . . . . . . . . . . . . . . . .

203

Using Virtual Console . . . . . . . . . . . . . . . . .

203

Configuring Your Management Station . . . . . .

204

Clear Your Browser’s Cache . . . . . . . . . . .

206

10 Contents

Internet Explorer Browser Configurations

 

for ActiveX based Virtual Console and

207

Virtual Media Applications . . . . . . . . . . . . .

Supported Screen Resolutions

 

and Refresh Rates . . . . . . . . . . . . . . . . .

208

Configuring Virtual Console in the

 

iDRAC6 Web Interface . . . . . . . . . . . . . . .

208

Opening a Virtual Console Session. . . . . . . . .

210

Virtual Console Preview . . . . . . . . . . . . . .

212

Using iDRAC6 Virtual Console (Video Viewer) . . . . .

213

Disabling or Enabling Local Server Video . . . . .

218

Launching Virtual Console and Virtual

219

Media Remotely . . . . . . . . . . . . . . . . . . . . .

URL Format . . . . . . . . . . . . . . . . . . . . .

219

General Error Scenarios . . . . . . . . . . . . . .

220

Frequently Asked Questions on Virtual Console . . . .

221

10 Using the WS-MAN Interface . . . . . . . . 225

Supported CIM Profiles . . . . . . . . . . . . . . . . . 225

11Using the iDRAC6 SM-CLP

Command Line Interface . . . . . . . . . . . . 231

iDRAC6 SM-CLP Support . . . . . . . . . . . . . . . .

231

SM-CLP Features . . . . . . . . . . . . . . . . . . . .

232

Using SM-CLP . . . . . . . . . . . . . . . . . . .

232

SM-CLP Targets . . . . . . . . . . . . . . . . . .

232

Contents 11

12Deploying Your Operating

System Using VMCLI . . . . . . . . . . . . . . . 239

Before You Begin. . . . . . . . . . . . . . . . . . . .

239

Remote System Requirements . . . . . . . . . .

239

Network Requirements . . . . . . . . . . . . . .

239

Creating a Bootable Image File . . . . . . . . . . . .

240

Creating an Image File for Linux Systems . . . .

240

Creating an Image File for

 

Windows Systems . . . . . . . . . . . . . . . .

240

Preparing for Deployment . . . . . . . . . . . . . . .

240

Configuring the Remote Systems . . . . . . . . .

240

Deploying the Operating System. . . . . . . . . . . .

241

Using the VMCLI Utility . . . . . . . . . . . . . . . .

242

Installing the VMCLI Utility . . . . . . . . . . . .

243

Command Line Options . . . . . . . . . . . . . .

243

VMCLI Parameters . . . . . . . . . . . . . . . .

244

VMCLI Operating System Shell Options . . . . .

247

13Configuring Intelligent Platform Management Interface (IPMI) . . . . . . . 249

Configuring IPMI Using Web-Based Interface . . . .

249

Configuring IPMI Using the RACADM CLI . . . . . . .

249

Using the IPMI Remote Access

254

Serial Interface. . . . . . . . . . . . . . . . . . . . .

Configuring Serial Over LAN Using

254

the Web-Based Interface . . . . . . . . . . . . . . .

12 Contents

14Configuring and Using

Virtual Media . . . . . . . . . . . . . . . . . . . . 255

Overview . . . . . . . . . . . . . . . . . . . . . . . . .

255

Windows-Based Management Station . . . . . .

256

Linux-Based Management Station . . . . . . . . .

257

Configuring Virtual Media . . . . . . . . . . . . . . . .

257

Running Virtual Media. . . . . . . . . . . . . . . . . .

259

Supported Virtual Media Configurations . . . . . .

259

Booting From Virtual Media . . . . . . . . . . . .

261

Installing Operating Systems

 

Using Virtual Media . . . . . . . . . . . . . . . .

262

Using Virtual Media When the Server’s

 

Operating System Is Running . . . . . . . . . . . .

263

Frequently Asked Questions about Virtual Media . . .

264

15Configuring vFlash SD Card and

Managing vFlash Partitions . . . . . . . . . 269

Configuring vFlash or Standard SD Card

270

Using iDRAC6 Web Interface . . . . . . . . . . . . . .

Configuring vFlash or Standard SD

272

Card Using RACADM. . . . . . . . . . . . . . . . . . .

Displaying the vFlash or Standard

272

SD Card Properties . . . . . . . . . . . . . . . . .

Enabling or Disabling the vFlash or

 

Standard SD Card. . . . . . . . . . . . . . . . . .

273

Initializing the vFlash or Standard SD Card . . . .

273

Getting the Last Status on the vFlash

 

or Standard SD Card . . . . . . . . . . . . . . . .

273

Resetting the vFlash or Standard SD Card . . . . .

273

Contents 13

Managing vFlash Partitions Using

 

iDRAC6 Web Interface . . . . . . . . . . . . . . . . .

274

Creating an Empty Partition. . . . . . . . . . . .

274

Creating a Partition Using an Image File . . . . .

276

Formatting a Partition . . . . . . . . . . . . . . .

278

Viewing Available Partitions . . . . . . . . . . .

279

Modifying a Partition . . . . . . . . . . . . . . .

281

Attaching and Detaching Partition . . . . . . . .

281

Deleting Existing Partitions . . . . . . . . . . . .

282

Downloading Partition Contents . . . . . . . . .

283

Booting to a Partition . . . . . . . . . . . . . . .

284

Managing vFlash Partitions Using RACADM . . . . .

284

Creating a Partition . . . . . . . . . . . . . . . .

286

Deleting a Partition . . . . . . . . . . . . . . . .

286

Getting the Status of a Partition . . . . . . . . .

286

Viewing Partition Information. . . . . . . . . . .

286

Booting to a Partition . . . . . . . . . . . . . . .

287

Attaching or Detaching a Partition . . . . . . . .

287

Modifying a Partition . . . . . . . . . . . . . . .

287

Frequently Asked Questions . . . . . . . . . . . . . .

288

16Power Monitoring and

Management . . . . . . . . . . . . . . . . . . . . . 289

Power Inventory, Power Budgeting,

and Capping . . . . . . . . . . . . . . . . . . . . . .

290

Power Monitoring . . . . . . . . . . . . . . . . . . .

290

Configuring and Managing Power. . . . . . . . . . .

290

Viewing the Health Status of the

291

Power Supply Units . . . . . . . . . . . . . . . . . .

14 Contents

Using the Web-Based Interface . . . . . . . . . .

291

Using RACADM . . . . . . . . . . . . . . . . . . .

292

Viewing Power Budget . . . . . . . . . . . . . . . . .

293

Using the Web Interface . . . . . . . . . . . . . .

293

Using RACADM . . . . . . . . . . . . . . . . . . .

293

Power Budget Threshold . . . . . . . . . . . . . . . .

294

Using the Web-Based Interface . . . . . . . . . .

294

Using RACADM . . . . . . . . . . . . . . . . . . .

295

Viewing Power Monitoring . . . . . . . . . . . . . . .

295

Using the Web Interface . . . . . . . . . . . . . .

295

Using RACADM . . . . . . . . . . . . . . . . . . .

298

Executing Power Control Operations

298

on the Server . . . . . . . . . . . . . . . . . . . . . . .

Using the Web Interface . . . . . . . . . . . . . .

298

Using RACADM . . . . . . . . . . . . . . . . . . .

299

17Using the iDRAC6 Configuration

Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Overview . . . . . . . . . . . . . . . . . . . . . . . . .

301

Starting the iDRAC6 Configuration Utility . . . . . . . .

302

Using the iDRAC6 Configuration Utility . . . . . . . . .

302

iDRAC6 LAN. . . . . . . . . . . . . . . . . . . . .

303

IPMI Over LAN . . . . . . . . . . . . . . . . . . .

303

LAN Parameters . . . . . . . . . . . . . . . . . .

304

Virtual Media Configuration . . . . . . . . . . . .

307

Smart Card Logon. . . . . . . . . . . . . . . . . .

309

System Services Configuration . . . . . . . . . . .

309

LCD Configuration . . . . . . . . . . . . . . . . .

310

Contents 15

LAN User Configuration. . . . . . . . . . . . . .

311

Reset to Default . . . . . . . . . . . . . . . . . .

311

System Event Log Menu . . . . . . . . . . . . .

314

Exiting the iDRAC6 Configuration Utility . . . . .

314

18 Monitoring and Alert Management . . . . 315

Configuring the Managed System to

 

Capture the Last Crash Screen. . . . . . . . . . . . .

315

Disabling the Windows Automatic

316

Reboot Option . . . . . . . . . . . . . . . . . . . . .

Disabling the Automatic Reboot Option

316

in Windows 2008 Server . . . . . . . . . . . . .

Disabling the Automatic Reboot Option

 

in Windows Server 2003 . . . . . . . . . . . . .

316

Configuring Platform Events . . . . . . . . . . . . . .

316

Configuring Platform Event Filters (PEF) . . . . .

317

Configuring PET . . . . . . . . . . . . . . . . . .

319

Configuring E-Mail Alerts . . . . . . . . . . . . .

320

Testing E-mail Alerting . . . . . . . . . . . . . .

321

Testing the RAC SNMP Trap Alert Feature . . . .

322

Frequently Asked Question about

322

SNMP Authentication . . . . . . . . . . . . . . . . .

19Recovering and Troubleshooting

the Managed System . . . . . . . . . . . . . . . 325

First Steps to Troubleshoot a Remote System . . . . .

325

Managing Power on a Remote System . . . . . . . .

326

Selecting Power Control Actions

326

from the iDRAC6 Web-Based Interface . . . . .

16 Contents

Selecting Power Control Actions

 

from the iDRAC6 CLI . . . . . . . . . . . . . . . .

326

Viewing System Information. . . . . . . . . . . . . . .

326

Main System Chassis . . . . . . . . . . . . . . . .

327

Remote Access Controller . . . . . . . . . . . . .

328

Using the System Event Log (SEL) . . . . . . . . . . . .

330

Using the Command Line to

331

View System Log . . . . . . . . . . . . . . . . . .

Using the POST Boot Logs . . . . . . . . . . . . . . . .

332

Viewing the Last System Crash Screen . . . . . . . . .

333

20Recovering and Troubleshooting

the iDRAC6 . . . . . . . . . . . . . . . . . . . . . . 335

Using the RAC Log . . . . . . . . . . . . . . . . . . . .

335

Using the Command Line . . . . . . . . . . . . . . . .

337

Using the Diagnostics Console . . . . . . . . . . . . .

337

Using Identify Server . . . . . . . . . . . . . . . . . .

338

Using the Trace Log . . . . . . . . . . . . . . . . . . .

339

Using the racdump . . . . . . . . . . . . . . . . . . . .

339

Using the coredump . . . . . . . . . . . . . . . . . . .

340

21 Sensors . . . . . . . . . . . . . . . . . . . . . . . . . 341

Battery Probes . . . . . . . . . . . . . . . . . . . . . . 341 Fan Probes . . . . . . . . . . . . . . . . . . . . . . . . 341

Contents 17

Chassis Intrusion Probes . . . . . . . . . . . . . . .

341

Power Supplies Probes . . . . . . . . . . . . . . . .

342

Removable Flash Media Probes . . . . . . . . . . . .

342

Power Monitoring Probes . . . . . . . . . . . . . . .

342

Temperature Probe . . . . . . . . . . . . . . . . . . .

342

Voltage Probes . . . . . . . . . . . . . . . . . . . . .

343

22 Configuring Security Features . . . . . . . . 345

Security Options for the iDRAC6 Administrator . . . .

346

Disabling the iDRAC6 Local Configuration . . . .

346

Disabling iDRAC6 Virtual Console . . . . . . . .

348

Securing iDRAC6 Communications Using

349

SSL and Digital Certificates . . . . . . . . . . . . . .

Secure Sockets Layer (SSL) . . . . . . . . . . .

349

Certificate Signing Request (CSR) . . . . . . . .

349

Accessing the SSL Main Menu . . . . . . . . . .

350

Generating a Certificate Signing Request . . . .

351

Viewing a Server Certificate . . . . . . . . . . .

352

Using the Secure Shell (SSH) . . . . . . . . . . . . .

353

Configuring Services. . . . . . . . . . . . . . . . . .

353

Enabling Additional iDRAC6 Security Options . . . .

357

Configuring the Network Security

361

Settings Using the iDRAC6 GUI . . . . . . . . . .

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

18 Contents

1

iDRAC6 Overview

Integrated Dell Remote Access Controller6 (iDRAC6) is a systems management hardware and software solution that provides remote management capabilities, crashed system recovery, and power control functions for the Dell PowerEdge systems.

The iDRAC6 uses an integrated System-on-Chip microprocessor for the remote monitor/control system. The iDRAC6 co-exists on the system board with the managed PowerEdge server. The server operating system is concerned with executing applications; the iDRAC6 is concerned with monitoring and managing the server’s environment and state outside of the operating system.

You can configure the iDRAC6 to send you an e-mail or Simple Network Management Protocol (SNMP) trap alert for warnings or errors. To help you diagnose the probable cause of a system crash, iDRAC6 can log event data and capture an image of the screen when it detects that the system has crashed.

The iDRAC6 network interface is enabled with a static IP address of 192.168.0.120 by default. It must be configured before the iDRAC6 is accessible. After the iDRAC6 is configured on the network, it can be accessed at its assigned IP address with the iDRAC6 Web interface, Telnet, or Secure Shell (SSH), and supported network management protocols, such as Intelligent Platform Management Interface (IPMI).

iDRAC6 Express Management Features

The iDRAC6 Express provides the following management features:

Dynamic Domain Name System (DDNS) registration

Provides remote system management and monitoring using a Web interface and the SM-CLP command line over a serial, Telnet, or SSH connection

iDRAC6 Overview

 

19

 

Provides support for Microsoft Active Directory authentication — Centralizes iDRAC6 user IDs and passwords in Active Directory using an extended schema or a standard schema

Provides a generic solution to support Lightweight Directory Access Protocol (LDAP)-based authentication — This feature does not require any schema extension on your directory services.

Monitoring — Provides access to system information and status of components

Access to system logs — Provides access to the system event log,

the iDRAC6 log, and the last crash screen of the crashed or unresponsive system, that is independent of the operating system state

Dell OpenManage software integration — Enables you to launch the iDRAC6 Web interface from Dell OpenManage Server Administrator or Dell OpenManage IT Assistant

iDRAC6 alert — Alerts you to potential managed node issues through an e-mail message or SNMP trap

Remote power management — Provides remote power management functions, such as shutdown and reset, from a management console

Intelligent Platform Management Interface (IPMI) support

Secure Sockets Layer (SSL) encryption — Provides secure remote system management through the Web interface

Password-level security management — Prevents unauthorized access to a remote system

Role-based authority — Provides assignable permissions for different systems management tasks

IPv6 support — Adds IPv6 support such as providing access to the iDRAC6 Web interface using an IPv6 address, specifies iDRAC6 NIC IPv6 address, and specifies a destination number to configure an IPv6 SNMP alert destination.

WS-MAN support — Provides network accessible management using the Web Services for Management (WS-MAN) protocol.

20

 

iDRAC6 Overview

 

SM-CLP support — Adds Server Management-Command Line Protocol (SM-CLP) support, which provides standards for systems management CLI implementations.

Firmware rollback and recovery — Allows you to boot from (or rollback to) the firmware image of your choice.

For more information about iDRAC6 Express, see your Hardware Owner’s Manual at support.dell.com\manuals.

iDRAC6 Enterprise and vFlash Media

Adds support for RACADM, Virtual Console, Virtual Media features, a dedicated NIC, and vFlash (with an optional Dell vFlash Media card). vFlash allows you to store emergency boot images and diagnostic tools on the vFlash Media. For more information about the iDRAC6 Enterprise and vFlash Media, see your Hardware Owner’s Manual at support.dell.com/manuals.

Table 1-1 lists the features available for BMC, iDRAC6 Express, iDRAC6 Enterprise, and vFlash Media.

Table 1-1. iDRAC6 Feature List

Feature

BMC

iDRAC6

iDRAC6

iDRAC6

 

 

Express

Enterprise

Enterprise

 

 

 

 

with vFlash

Interface and Standards Support

IPMI 2.0

Web-based GUI

SNMP

WSMAN

SMASH-CLP (SSHonly)

RACADM Command

Line (SSH and local)

RACADM Command

Line (remote)

iDRAC6 Overview

 

21

 

Dell IDRAC6 User Manual

Table 1-1. iDRAC6 Feature List (continued)

Feature

BMC

iDRAC6

iDRAC6

iDRAC6

 

 

Express

Enterprise

Enterprise

 

 

 

 

with vFlash

Connectivity

Shared/Failover Network

Modes

IPv4

VLAN Tagging

IPv6

Dynamic DNS

Dedicated NIC

Security and Authentication

Role-based Authority

Local Users

SSL Encryption

Active Directory

Generic LDAP Support

Two-factor

Authentication1

Single sign-on

PK Authentication (for

SSH)

Remote Management and Remediation

Remote Firmware

2

Update

 

 

 

Server Power Control

2

22

 

iDRAC6 Overview

 

Table 1-1. iDRAC6 Feature List (continued)

Feature

BMC

iDRAC6

iDRAC6

iDRAC6

 

 

Express

Enterprise

Enterprise

 

 

 

 

with vFlash

 

 

 

 

 

Serial-over-LAN

 

 

 

 

(with proxy)

 

 

 

 

 

 

 

 

 

Serial-over-LAN

 

 

 

 

(no proxy)

 

 

 

 

 

 

 

 

 

Power Capping

 

 

 

 

 

 

 

 

 

Last Crash Screen

 

 

 

 

Capture

 

 

 

 

 

 

 

 

 

Boot Capture

 

 

 

 

 

 

 

 

 

Virtual Media3

 

 

 

 

Virtual Console3

 

 

 

 

Virtual Console Sharing3

 

 

 

 

Remote Virtual Console

 

 

 

 

Launch

 

 

 

 

 

 

 

 

 

vFlash

 

 

 

 

 

 

 

 

 

Monitoring

 

 

 

 

 

 

 

 

 

Sensor Monitoring and

2

 

 

 

Alerting

 

 

 

 

 

 

 

 

 

Real-time Power

 

 

 

 

Monitoring

 

 

 

 

 

 

 

 

 

Real-time Power

 

 

 

 

Graphing

 

 

 

 

 

 

 

 

 

Historical Power

 

 

 

 

Counters

 

 

 

 

Logging

System Event Log (SEL)

iDRAC6 Overview

 

23

 

Table 1-1. iDRAC6 Feature List (continued)

Feature

BMC

iDRAC6

iDRAC6

iDRAC6

 

 

Express

Enterprise

Enterprise

 

 

 

 

with vFlash

 

 

 

 

 

RAC Log

 

 

 

 

 

 

 

 

 

Lifecycle Controller

 

 

 

 

 

 

 

 

 

Unified Server

4

 

 

 

Configurator

 

 

 

 

 

 

 

 

 

Remote Services

 

 

 

 

(through WS-MAN)

 

 

 

 

 

 

 

 

 

Part Replacement

 

 

 

 

1Two-factor authentication requires Internet Explorer.

2Feature is available only through IPMI and not through a Web GUI.

3Virtual Console and Virtual Media are available using both Java and Active-X plugins.

4The Unified Server Configurator available through BMC is limited to operating system installation and diagnostics only.

= Supported; =Not Supported

The iDRAC6 provides the following security features:

Single Sign-on, Two-Factor Authentication, and Public Key Authentication

User authentication through Active Directory (optional), LDAP authentication (optional) or hardware-stored user IDs and passwords

Role-based authorization, which enables an administrator to configure specific privileges for each user

User ID and password configuration through the Web-based interface or SM-CLP

SM-CLP and Web interfaces, which support 128-bit and 40-bit encryption (for countries where 128 bit is not acceptable), using the SSL 3.0 standard

Session time-out configuration (in seconds) through the Web interface or SM-CLP

24

 

iDRAC6 Overview

 

Configurable IP ports (where applicable)

NOTE: Telnet does not support SSL encryption.

SSH, which uses an encrypted transport layer for higher security

Login failure limits per IP address, with login blocking from the IP address when the limit is exceeded

Ability to limit the IP address range for clients connecting to the iDRAC6

Supported Platforms

For the latest supported platforms, see the iDRAC6 Readme file and the

Dell Systems Software Support Matrix available at support.dell.com/manuals.

Supported Operating Systems

For the latest information, see the iDRAC6 Readme file and the Dell Systems Software Support Matrix available at support.dell.com/manuals.

Supported Web Browsers

For the latest information, see the iDRAC6 Readme file and the Dell Systems Software Support Matrix available at support.dell.com/manuals.

NOTE: Due to serious security flaws, support for SSL 2.0 has been discontinued. Your browser must be configured to enable SSL 3.0 in order to work properly. Internet Explorer 6.0 is not supported.

iDRAC6 Overview

 

25

 

Supported Remote Access Connections

Table 1-2 lists the connection features.

Table 1-2. Supported Remote Access Connections

Connection

Features

 

 

iDRAC6 NIC

• 10Mbps/100Mbs/Ethernet

 

• DHCP support

 

• SNMP traps and e-mail event notification

 

• Support for SM-CLP (Telnet, SSH, and RACADM) command

 

shell, for operations such as iDRAC6 configuration, system

 

boot, reset, power-on, and shutdown commands

 

• Support for IPMI utilities, such as IPMItool and ipmish

 

 

iDRAC6 Ports

Table 1-3 lists the ports iDRAC6 listens on for connections. Table 1-4 identifies the ports that the iDRAC6 uses as a client. This information is required when opening firewalls for remote access to an iDRAC6.

Table 1-3. iDRAC6 Server Listening Ports

Port Number

Function

 

 

22*

SSH

 

 

23*

Telnet

 

 

80*

HTTP

 

 

443*

HTTPS

 

 

623

RMCP/RMCP+

 

 

5900*

Virtual Console keyboard/mouse, Virtual

 

Media Service, Virtual Media Secure Service,

 

and Virtual Console video

* Configurable port

26

 

iDRAC6 Overview

 

Table 1-4. iDRAC6 Client Ports

Port Number

Function

 

 

25

SMTP

 

 

53

DNS

 

 

68

DHCP-assigned IP address

 

 

69

TFTP

 

 

162

SNMP trap

 

 

636

LDAPS

 

 

3269

LDAPS for global catalog (GC)

 

 

Other Documents You May Need

In addition to this guide, the following documents available on the Dell Support website at support.dell.com/manuals provide additional information about the setup and operation of the iDRAC6 in your system. On the

Manuals page, click Software Systems Management. Click on the appropriate product link on the right-side to access the documents.

The iDRAC6 online help provides detailed information about using the Web-based interface.

The iDRAC6 Administrator Reference Guide provides information about the RACADM subcommands, supported interfaces, and iDRAC6 property database groups and object definitions.

The Dell Lifecycle Controller User Guide provides information on the Unified Server Configurator (USC), the Unified Server Configurator – Lifecycle Controller Enabled (USC – LCE), and Remote Services.

The Dell Systems Software Support Matrix provides information about the various Dell systems, the operating systems supported by these systems, and the Dell OpenManage components that can be installed on these systems.

The Dell OpenManage Server Administrator Installation Guide contains instructions to help you install Dell OpenManage Server Administrator.

iDRAC6 Overview

 

27

 

The Dell OpenManage Management Station Software Installation Guide contains instructions to help you install Dell OpenManage management station software that includes Baseboard Management Utility, DRAC Tools, and Active Directory Snap-In.

See the Dell OpenManage IT Assistant User’s Guide for information about using IT Assistant.

For installing an iDRAC6, see your Hardware Owner’s Manual.

See the Dell OpenManage Server Administrator User’s Guide for information about installing and using Server Administrator.

See the Dell Update Packages User’s Guide for information about obtaining and using Dell Update Packages as part of your system update strategy.

See the Dell OpenManage Baseboard Management Controller Utilities User’s Guide for information about the iDRAC6 and the IPMI interface.

The Glossary provides information about the terms used in this document.

The following system documents are also available to provide more information about the system in which your iDRAC6 is installed:

The safety instructions that came with your system provide important safety and regulatory information. For additional regulatory information, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Warranty information may be included within this document or as a separate document.

The Rack Installation Instructions included with your rack solution describe how to install your system into a rack.

The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.

The Hardware Owner’s Manual provides information about system features and describes how to troubleshoot the system and install or replace system components.

Systems management software documentation describes the features, requirements, installation, and basic operation of the software.

Operating system documentation describes how to install (if necessary), configure, and use the operating system software.

28

 

iDRAC6 Overview

 

Documentation for any components you purchased separately provides information to configure and install these options.

Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always read the updates first because they often supersede information in other documents.

Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

iDRAC6 Overview

 

29

 

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iDRAC6 Overview

 

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