Inspiron 13
7000 Series
Service Manual
Computer Model: Inspiron 13–7359
Regulatory Model: P57G
Regulatory Type: P57G002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 07
Rev. A00
Contents |
|
Before working inside your computer.................................. |
10 |
Before you begin ............................................................................................. |
10 |
Safety instructions............................................................................................ |
10 |
Recommended tools........................................................................................ |
11 |
After working inside your computer...................................... |
13 |
Removing the base cover......................................................... |
14 |
Procedure......................................................................................................... |
14 |
Replacing the base cover......................................................... |
15 |
Procedure......................................................................................................... |
15 |
Removing the battery............................................................... |
16 |
Prerequisites..................................................................................................... |
16 |
Procedure......................................................................................................... |
16 |
Replacing the battery............................................................... |
18 |
Procedure......................................................................................................... |
18 |
Post-requisites................................................................................................. |
18 |
Removing the memory module.............................................. |
19 |
Prerequisites..................................................................................................... |
19 |
Procedure......................................................................................................... |
19 |
Replacing the memory module............................................... |
21 |
Procedure......................................................................................................... |
21 |
Post-requisites................................................................................................. |
22 |
3
Removing the hard drive.......................................................... |
23 |
Prerequisites..................................................................................................... |
23 |
Procedure......................................................................................................... |
23 |
Replacing the hard drive.......................................................... |
25 |
Procedure......................................................................................................... |
25 |
Post-requisites................................................................................................. |
25 |
Removing the coin-cell battery.............................................. |
26 |
Prerequisites..................................................................................................... |
26 |
Procedure........................................................................................................ |
26 |
Replacing the coin-cell battery.............................................. |
28 |
Procedure........................................................................................................ |
28 |
Post-requisites................................................................................................. |
28 |
Removing the wireless card.................................................... |
29 |
Prerequisites..................................................................................................... |
29 |
Procedure........................................................................................................ |
29 |
Replacing the wireless card..................................................... |
31 |
Procedure......................................................................................................... |
31 |
Post-requisites................................................................................................. |
31 |
Removing the keyboard daughter-board............................. |
32 |
Prerequisites..................................................................................................... |
32 |
Procedure......................................................................................................... |
32 |
Replacing the keyboard daughter-board............................. |
34 |
Procedure........................................................................................................ |
34 |
Post-requisites................................................................................................. |
34 |
4
Removing the power and volume-buttons board.............. |
35 |
Prerequisites..................................................................................................... |
35 |
Procedure......................................................................................................... |
35 |
Replacing the power and volume-buttons board............... |
37 |
Procedure......................................................................................................... |
37 |
Post-requisites................................................................................................. |
37 |
Removing the speakers............................................................ |
38 |
Prerequisites..................................................................................................... |
38 |
Procedure........................................................................................................ |
38 |
Replacing the speakers............................................................ |
40 |
Procedure........................................................................................................ |
40 |
Post-requisites................................................................................................. |
40 |
Removing the touch pad.......................................................... |
41 |
Prerequisites..................................................................................................... |
41 |
Procedure......................................................................................................... |
41 |
Replacing the touch pad.......................................................... |
44 |
Procedure........................................................................................................ |
44 |
Post-requisites................................................................................................. |
44 |
Removing the fan...................................................................... |
45 |
Prerequisites..................................................................................................... |
45 |
Procedure........................................................................................................ |
45 |
Replacing the fan....................................................................... |
47 |
Procedure......................................................................................................... |
47 |
Post-requisites................................................................................................. |
47 |
5
Removing the heat sink........................................................... |
48 |
Prerequisites.................................................................................................... |
48 |
Procedure........................................................................................................ |
48 |
Replacing the heat sink............................................................ |
50 |
Procedure........................................................................................................ |
50 |
Post-requisites................................................................................................. |
50 |
Removing the I/O board........................................................... |
51 |
Prerequisites..................................................................................................... |
51 |
Procedure......................................................................................................... |
51 |
Replacing the I/O board........................................................... |
53 |
Procedure......................................................................................................... |
53 |
Post-requisites................................................................................................. |
53 |
Removing the power-adapter port........................................ |
54 |
Prerequisites..................................................................................................... |
54 |
Procedure........................................................................................................ |
54 |
Replacing the power-adapter port........................................ |
56 |
Procedure........................................................................................................ |
56 |
Post-requisites................................................................................................. |
56 |
Removing the system board.................................................... |
57 |
Prerequisites..................................................................................................... |
57 |
Procedure......................................................................................................... |
57 |
Replacing the system board.................................................... |
61 |
Procedure......................................................................................................... |
61 |
Post-requisites................................................................................................. |
62 |
Entering the Service Tag in the BIOS setup program.................................... |
62 |
6
Removing the display assembly.............................................. |
63 |
Prerequisites..................................................................................................... |
63 |
Procedure........................................................................................................ |
63 |
Replacing the display assembly.............................................. |
66 |
Procedure........................................................................................................ |
66 |
Post-requisites................................................................................................. |
66 |
Removing the stylus-holder assembly.................................. |
67 |
Prerequisites..................................................................................................... |
67 |
Procedure........................................................................................................ |
68 |
Replacing the stylus-holder assembly.................................. |
70 |
Procedure........................................................................................................ |
70 |
Post-requisites................................................................................................. |
70 |
Removing the palm rest and keyboard assembly................ |
71 |
Prerequisites..................................................................................................... |
71 |
Procedure......................................................................................................... |
71 |
Replacing the palm rest and keyboard assembly................ |
73 |
Procedure......................................................................................................... |
73 |
Post-requisites................................................................................................. |
73 |
Removing the display panel.................................................... |
74 |
Prerequisites..................................................................................................... |
74 |
Procedure......................................................................................................... |
74 |
Replacing the display panel..................................................... |
76 |
Procedure......................................................................................................... |
76 |
Post-requisites................................................................................................. |
76 |
7
Removing the display hinges................................................... |
77 |
Prerequisites..................................................................................................... |
77 |
Procedure......................................................................................................... |
77 |
Replacing the display hinges................................................... |
79 |
Procedure......................................................................................................... |
79 |
Post-requisites................................................................................................. |
79 |
Removing the display back-cover and antenna |
|
assembly..................................................................................... |
80 |
Prerequisites.................................................................................................... |
80 |
Procedure........................................................................................................ |
80 |
Replacing the display back-cover and antenna |
|
assembly...................................................................................... |
82 |
Procedure........................................................................................................ |
82 |
Post-requisites................................................................................................. |
82 |
Removing the camera............................................................... |
83 |
Prerequisites..................................................................................................... |
83 |
Procedure........................................................................................................ |
83 |
Replacing the camera............................................................... |
85 |
Procedure........................................................................................................ |
85 |
Post-requisites................................................................................................. |
85 |
Removing the Windows-button board................................. |
86 |
Prerequisites.................................................................................................... |
86 |
Procedure........................................................................................................ |
86 |
Replacing the Windows-button board................................. |
88 |
Procedure........................................................................................................ |
88 |
Post-requisites................................................................................................. |
88 |
8
Removing the display cable.................................................... |
89 |
Prerequisites.................................................................................................... |
89 |
Procedure........................................................................................................ |
89 |
Replacing the display cable..................................................... |
91 |
Procedure......................................................................................................... |
91 |
Post-requisites................................................................................................. |
91 |
Flashing the BIOS...................................................................... |
92 |
Getting help and contacting Dell........................................... |
93 |
Self-help resources......................................................................................... |
93 |
Contacting Dell................................................................................................ |
94 |
9
Before working inside your computer
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Before you begin
1Save and close all open files and exit all open applications.
2Shut down your computer.
–Windows 10: Click or tap Start → 
Power → Shut down.
–Windows 8.1: On the Start screen, click or tap the power icon 
→
Shut down.
–Windows 7: Click or tap Start → Shut down.
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all cables such as telephone cables, network cables and so on, from your computer.
5Disconnect all attached devices and peripherals, such as keyboard, mouse, monitor, and so on, from your computer.
6Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
10
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
•Phillips screwdriver
11
•Plastic scribe
12
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1Replace all screws and ensure that no stray screws remain inside your computer.
2Connect any external devices, peripherals, and cables you removed before working on your computer.
3Replace any media cards, discs, and any other parts that you removed before working on your computer.
4Connect your computer and all attached devices to their electrical outlets.
5Turn on your computer.
13
Removing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1Close the display and turn the computer over.
2Remove the screws that secure the base cover to the computer base.
3Using a plastic scribe, pry the base cover away from the computer base.
1 plastic scribe |
2 base cover |
3 screws (10)
14
Replacing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
2Replace the screws that secure the base cover to the computer base.
15
Removing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1Remove the screws that secure the battery to the palmrest and keyboard assembly.
2Remove the hard-drive cable from the routing guides on the battery.
3Lift the battery off the palmrest and keyboard assembly.
1 hard-drive cable |
2 screws (2) |
3 battery
16
4Turn the computer over.
5Press and hold the power button for 5 seconds, to ground the system board.
17
Replacing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly.
2Route the hard-drive cable through the routing guides on the battery.
3Replace the screws that secure the battery to the palmrest and keyboard assembly.
Post-requisites
Replace the base cover.
18
Removing the memory module
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1Remove the base cover.
2Remove the battery.
Procedure
1Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
19
2 Remove the memory module from the memory-module slot.
1 |
memory module |
2 securing clips (2) |
3 |
memory-module slot |
|
20
Replacing the memory module
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1Align the notch on the memory module with the tab on the memorymodule slot.
21
2Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
1 |
memory module |
2 |
securing clips (2) |
3 |
memory-module slot |
4 |
tab |
5 |
notch |
|
|
Post-requisites
1Replace the battery.
2Replace the base cover.
22
Removing the hard drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Prerequisites
1Remove the base cover.
2Remove the battery.
Procedure
1Remove the screws that secure the hard-drive assembly to the palmrest and keyboard assembly.
2Using the pull tab, disconnect the hard-drive cable from the system board.
23
3Lift the hard-drive assembly along with its cable off the palmrest and keyboard assembly.
1 |
screws (2) |
2 |
hard-drive assembly |
3 |
hard-drive cable |
4 |
pull tab |
4Disconnect the interposer from the hard drive.
5Remove the screws that secure the hard-drive bracket to the hard drive.
6Lift the hard-drive bracket from the hard drive.
1 |
screws (4) |
2 |
hard drive |
3 |
hard-drive bracket |
4 |
interposer |
24
Replacing the hard drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Procedure
1Align the screw holes on the hard drive with the screw holes on the harddrive bracket.
2Replace the screws that secure the hard-drive bracket to the hard drive.
3Connect the interposer to the hard-drive assembly.
4Align the screw holes on the hard-drive assembly with the screw holes on the palmrest and keyboard assembly.
5Replace the screws that secure the hard-drive assembly to the palmrest and keyboard assembly.
6Connect the hard-drive cable to the system board.
Post-requisites
1Replace the battery.
2Replace the base cover.
25
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
Prerequisites
1Remove the base cover.
2Remove the battery.
Procedure
Using a plastic scribe, gently pry the coin-cell battery out of the battery socket on the I/O board.
26
1 |
plastic scribe |
2 |
coin-cell battery |
3 battery socket
27
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Procedure
With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.
Post-requisites
1Replace the battery.
2Replace the base cover.
28
Removing the wireless card
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1Remove the base cover.
2Remove the battery.
Procedure
1Disconnect the antenna cables from the wireless card.
2Remove the screw that secures the wireless card to the I/O board.
29
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