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Dell PowerVault MD3860f Storage Arrays
Owner's Manual
Regulatory Model: E08J Series
Regulatory Type: E08J001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 02
Rev. A01
Contents |
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1 About your system................................................................................................ |
6 |
Introduction........................................................................................................................................... |
6 |
Dell PowerVault Modular Disk Storage Manager ................................................................................ |
6 |
Related Documentation........................................................................................................................ |
6 |
Front-Panel Features ............................................................................................................................ |
7 |
Front-Panel Indicators ......................................................................................................................... |
8 |
Back-Panel Features............................................................................................................................ |
10 |
Cooling Fan Module LED Indicator Codes......................................................................................... |
11 |
Power Supply Module Features And Indicators ................................................................................ |
12 |
Physical-Disk LED Indicators............................................................................................................... |
13 |
2 Controller Modules............................................................................................. |
15 |
RAID Controller Modules.................................................................................................................... |
15 |
MD3860f Fibre Channel RAID Controller Module Features And Indicators..................................... |
15 |
Host Channel LED Link Rate Indications...................................................................................... |
16 |
SFP+ Transceivers Fibre Optic And SAS Cables............................................................................ |
17 |
Expansion Controller Modules............................................................................................................ |
18 |
MD3060e Expansion Module Features And Indicators................................................................ |
18 |
RAID Controller Module—Additional Features................................................................................... |
19 |
Battery Backup Unit....................................................................................................................... |
19 |
Storage Array Thermal Shutdown....................................................................................................... |
19 |
System Password Reset...................................................................................................................... |
20 |
3 Installing and removing system components............................................... |
21 |
Recommended Tools.......................................................................................................................... |
21 |
Removing And Installing The Front Bezel........................................................................................... |
21 |
Installing The Front Bezel.............................................................................................................. |
21 |
Removing The Front Bezel............................................................................................................ |
22 |
Service Action Allowed Indicator LED................................................................................................ |
22 |
Physical-Disk Drawers........................................................................................................................ |
22 |
Opening The Physical-Disk Drawer.............................................................................................. |
23 |
Closing The Physical-Disk Drawer............................................................................................... |
24 |
Removing The Physical-Disk Drawer........................................................................................... |
24 |
Installing The Physical-Disk Drawer............................................................................................. |
26 |
Physical Disks....................................................................................................................................... |
27 |
Physical Disk Installation Guidelines............................................................................................. |
27 |
Removing A Physical Disk From A Physical-Disk Carrier............................................................. |
27 |
Installing A Physical Disk In A Physical-Disk Carrier.................................................................... |
29 |
Removing A Physical Disk From A Physical-Disk Drawer............................................................ |
30 |
Installing A Physical Disk In A Physical-Disk Drawer.................................................................... |
31 |
SAS Chain Cables................................................................................................................................. |
31 |
Removing The SAS Chain Cable(s)............................................................................................... |
32 |
Installing The SAS Chain Cable(s)................................................................................................. |
33 |
RAID Controller Modules.................................................................................................................... |
34 |
Removing A RAID Controller Module Or Expansion Module...................................................... |
34 |
Installing A RAID Controller Module Or Expansion Module........................................................ |
35 |
Opening The RAID Controller Module......................................................................................... |
36 |
Closing The RAID Controller Module........................................................................................... |
36 |
Replacing The SFP+ Transceiver........................................................................................................ |
37 |
RAID Controller Module Backup Battery Unit.................................................................................... |
38 |
Removing The RAID Controller Module Backup Battery Unit..................................................... |
38 |
Installing The RAID Controller Module Backup Battery Unit....................................................... |
39 |
Power Supplies.................................................................................................................................... |
39 |
Removing A Power Supply Module.............................................................................................. |
39 |
Installing A Power Supply Module................................................................................................ |
40 |
Cooling Fan Modules.......................................................................................................................... |
41 |
Removing A Cooling Fan Module................................................................................................. |
41 |
Installing A Cooling Fan Module................................................................................................... |
42 |
4 Troubleshooting your system.......................................................................... |
43 |
Safety first—for you and your system................................................................................................. |
43 |
Troubleshooting Storage Array Startup Failure.................................................................................. |
43 |
Troubleshooting Loss Of Communication........................................................................................ |
43 |
Troubleshooting An SFP+ Transceiver............................................................................................... |
43 |
Troubleshooting External Connections............................................................................................. |
45 |
Troubleshooting Power Supply Modules........................................................................................... |
45 |
Troubleshooting Array Cooling Problems......................................................................................... |
46 |
Troubleshooting Expansion Enclosure Management Modules........................................................ |
46 |
If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per Sequence)..................... |
46 |
If The Link Status LEDs Are Not Green......................................................................................... |
47 |
Troubleshooting RAID Controller Modules........................................................................................ |
47 |
If Both LEDs For Any Given FC IN Port Are Unlit.......................................................................... |
47 |
Troubleshooting Physical Disks.......................................................................................................... |
47 |
Troubleshooting Array And Expansion Enclosure Connections....................................................... |
48 |
Troubleshooting A Wet Storage Array............................................................................................... |
48 |
Troubleshooting A Damaged Array.................................................................................................... |
49 |
Controller Failure Conditions............................................................................................................. |
49 |
Critical Conditions........................................................................................................................ |
49 |
Noncritical Conditions.................................................................................................................. |
49 |
Invalid Storage Array..................................................................................................................... |
50 |
ECC Errors..................................................................................................................................... |
50 |
PCI Errors....................................................................................................................................... |
50 |
5 Technical Specifications.................................................................................... |
51 |
6 Getting help......................................................................................................... |
55 |
Locating your system service tag....................................................................................................... |
55 |
Contacting Dell................................................................................................................................... |
55 |
Documentation feedback................................................................................................................... |
55 |
1
About your system
Introduction
CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document.
The Dell PowerVault MD3860f RAID storage array (16 Gbps Fibre Channel) is a 4U rack-mounted system, capable of accommodating up to sixty 3.5 inch or 2.5 inch physical disks. You can expand the number of physical disks up to a maximum of 120 disks (180 disks with premium feature kit), by daisy-chaining your storage enclosure with up to two MD3060e SAS based expansion enclosures.
NOTE: Your Dell MD Series Dense storage array supports two expansion enclosures (180 physical disks) after you install the Additional Physical Disk Support Premium Feature. To order the Additional Physical Disk Support Premium Feature key, got to dell.com/support.
This document familiarizes you with the functions of the Dell PowerVault MD Series storage array. The document is organized according to the tasks that you must complete after receiving your storage array.
Dell PowerVault Modular Disk Storage Manager
Dell PowerVault Modular Disk Storage Manager (MD Storage Manager) is a graphical user interface (GUI) application used to configure and manage one or more MD Series storage arrays. The MD Storage Manager software is located on the MD Series resource DVD.
Related Documentation
WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.
NOTE: For all PowerVault documentation, go to dell.com/powervaultmanuals and enter the system Service Tag to get your system documentation.
NOTE: For all Dell OpenManage documents, go to dell.com/openmanagemanuals.
NOTE: For all storage controller documents, go to dell.com/storagecontrollermanuals.
•Dell PowerVault MD3460/3860i/3860f Series Storage Arrays Getting Started Guide — Provides an overview of system features, setting up your system, and technical specifications. This document is also shipped with your system.
•Dell PowerVault MD3860f Series Storage Arrays Owner’s Manual — Provides information about system features and describes how to troubleshoot the system and install or replace system components.
•Rack Installation Instructions — Describes how to install your system into a rack. This document is also shipped with your rack solution.
6
•Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI.
•Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI.
•Dell PowerVault MD3860f Series Storage Arrays Deployment Guide — Provides information about deploying the storage system in the SAN architecture.
•Dell PowerVault MD 34xx and 38xx Series Support Matrix — Provides information about the software and hardware compatibility matrices for the storage array.
•For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/manuals.
•For Online Help Resource, navigate to dell.com/PVResources.
NOTE: For the latest documentation updates, check dell.com/support/manuals.
NOTE: When upgrading your system, it is recommended that you download and install the latest BIOS, driver, and systems management firmware on your system from dell.com/support.
Front-Panel Features
Figure 1. Front-Panel Features |
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1. |
drawer (5) |
2. |
drawer release latch (2 per drawer) |
3. |
physical disk slot numbering |
4. |
drawer indicator LEDs |
5.front-panel indicators
7
Front-Panel Indicators
Figure 2. Front-Bezel Indicators
Figure 3. Front-Panel Indicators
8
Item |
Indicator |
Icon |
Description |
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1 |
Power-on indicator |
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The power-on indicator lights green when at least |
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one power supply module is supplying power to |
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the storage enclosure. |
2 |
Standby power indicator |
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The standby power indicator lights green when the |
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system is in standby mode and the main power is |
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off. |
3 |
System identification |
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The system identification indicator lights white and |
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indicator |
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helps locate a particular enclosure within a rack. |
4 |
Over temperature |
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The over temperature indicator lights amber when |
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indicator |
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the temperature of the system has reached an |
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unsafe condition. |
5 |
Service action required |
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The Service action required indicator lights amber |
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indicator (system) |
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when there is a fault in one of the components in |
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the system. |
6Service action allowed indicator (system)
CAUTION: Remove the physical disk drawer from the system only if the Service action allowed indicator lights blue. Removing the physical disk drawer from the system when the Service action allowed indicator is off may damage the system.
NOTE: The Service action allowed indicator LED is not used in server attached configurations.
Blue |
Indicates that you can safely |
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remove the physical disk |
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drawer from the system. |
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Off |
Indicates that you cannot |
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remove the physical disk |
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drawer from the system. |
7 |
Service action required |
Amber |
Indicates that the cable is |
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indicator (drawer) |
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attached and at least one |
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lane has a link up status, but |
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at least one lane has a link |
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down status. |
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Off |
Indicates that: |
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• No cable is attached. |
• A cable is attached, and all lanes have a link up status.
• A cable is attached, and all lanes have a link down status.
9
Item |
Indicator |
Icon |
Description |
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8 |
Drive activity indicator |
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NOTE: The associated physical disk is |
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indicated by a number (0 to 11) that is |
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displayed above the drive activity indicator. |
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For example, for physical disk 2 on the |
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physical disk drawer, the drive activity |
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indicator has 2 displayed above the drive |
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activity indicator. |
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Green |
Indicates that power is on |
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and the physical disk is |
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operating normally. |
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Blinks green |
Indicates I/O activity for that |
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physical disk. |
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Off |
Indicates that there is no |
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power reaching the drive or |
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a drive is not installed. |
Back-Panel Features
NOTE: The following illustration displays the Dell PowerVault MD3860f storage enclosure.
Figure 4. Back-Panel Features |
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1. |
cooling fan module (2) |
2. |
power supply switch (2) |
3. |
USB port |
4. |
raid controller module (2) |
5.power supply module (2)
10
Cooling Fan Module LED Indicator Codes
Figure 5. Cooling Fan Module Indicators
Item |
Indicator |
Icon |
Description |
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1 |
Power indicator |
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The power indicator lights green when power to |
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the cooling fan module is available. |
2Service action required indicator
3Service action allowed indicator
The Service action required indicator lights amber when there is a fault in the cooling fan module.
CAUTION: Remove the cooling fan module from the system only if the Service action allowed indicator lights blue. Removing the cooling fan module from the system when the Service action allowed indicator is off may damage the system.
NOTE: The Service action allowed indicator LED is not used in server attached configurations.
Blue |
Indicates that you can safely |
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remove the cooling fan |
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module from the system. |
Off |
Indicates that you cannot |
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remove the cooling fan |
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module from the system. |
11
Power Supply Module Features And Indicators
NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet.
Figure 6. Power Supply Module Features and Status Indicators
Item |
Indicator or Connector Icon |
Description |
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1 |
Power connector |
Connect the external power supply source to this |
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connector. |
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2 |
Power switch |
The power switch controls the power supply |
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output to the system. |
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3 |
Standby power indicator |
The standby power indicator lights green when the |
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system is in standby mode and the main power is |
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off. |
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4 |
DC power indicator |
Green |
Indicates that DC output |
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voltage is within the limit. |
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Off |
Indicates that DC output |
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voltage is not within the |
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limit. |
5Service action allowed indicator
CAUTION: Remove the power supply module from the system only if the service action allowed indicator lights blue. Removing the power supply module from the system when the service action allowed indicator is off may damage the system.
Blue |
Indicates that you can safely |
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remove the power supply |
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module from the system. |
12
Item |
Indicator or Connector Icon |
Description |
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Off |
Indicates that you cannot |
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remove the power supply |
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module from the system. |
6Service action required indicator
7AC power indicator
The service action required indicator lights amber when there is a fault in the power supply module.
Green |
Indicates that AC output |
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voltage is within the limit. |
Off |
Indicates that AC output |
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voltage is not within the |
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limit. |
Physical-Disk LED Indicators
Figure 7. Physical-Disk LED Indicators
13
Item |
Indicator |
Icon |
Description |
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1 |
Service action allowed |
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CAUTION: Remove the physical disk from |
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indicator |
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the system only if the service action allowed |
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indicator lights blue. Removing the physical |
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disk from the system when the service action |
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allowed indicator is off may damage the |
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system. |
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Blue |
Indicates that you can safely |
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remove the physical disk |
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from the system. |
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Off |
Indicates that you cannot |
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remove the physical disk |
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from the system. |
2 |
Service action required |
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The service action required indicator lights amber |
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indicator |
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when there is a fault in the physical disk. |
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14
2
Controller Modules
RAID Controller Modules
RAID controller modules provide high-performance, advanced virtual disk configuration, and faulttolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism.
NOTE: 8 GB mirrored cache is an optional feature.
RAID controller modules provide the following data path and enclosure management functions:
•Monitoring and controlling enclosure environment elements (temperature, fans, power supplies, and enclosure LEDs)
•Controlling access to the physical disks
•Communicating enclosure attributes and states to the host server and management station
MD3860f Fibre Channel RAID Controller Module Features
And Indicators
Figure 8. MD3860f Fibre Channel RAID Controller Module Features and Indicators
Item |
Indicator, Button, or |
Icon |
Description |
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Connector |
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1 |
Ethernet management |
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Provides a 100/1000 Mbps Ethernet connection for out- |
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port |
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of-band management of the enclosure. |
2 |
Reserved Ethernet port |
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Reserved port. |
15
Item |
Indicator, Button, or |
Icon |
Description |
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Connector |
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3 |
12 Gbps SAS IN port (2) |
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Provides host-to-controller SAS connection. |
4 |
USB port |
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Reserved port. |
5 |
Mini USB port |
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Dell support only. |
6 |
Password reset switch |
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Pressing this switch resets the password. |
7 |
SAS expansion port (2) |
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Provides SAS OUT connection for cabling to a daisy |
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chained expansion enclosure. Port 0 expansion port is |
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recommended. |
8 |
16 Gbps FC IN port (4) |
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Provides host-to-controller SAS connection. |
9 |
Seven segment display |
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Displays status or error codes for the storage array. |
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sequence |
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10 |
System identification |
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The system identification indicator blinks blue when |
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indicator |
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system identification switch push-button on the |
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enclosure front panel is pressed. |
11 |
Controller fault |
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The controller fault indicator lights amber when controller |
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indicator |
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fault is detected. |
12 |
Controller power |
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The controller power indicator lights green when |
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indicator |
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controller power is on. |
13 |
Cache active or cache |
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The cache active or cache offload indicator lights green |
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offload indicator |
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when on-board controller memory contains data. |
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If AC power fails, this LED changes to indicate cache |
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offload status. |
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If the password reset function has successfully changed |
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the password, this LED flashes on and off briefly. |
14 |
Battery fault indicator |
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The battery fault indicator lights amber when battery |
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backup unit or battery has failed. |
Host Channel LED Link Rate Indications
Above each FC port is a pair of LED indicators. The status of any FC port can be determined by applying the condition of each LED pair.
Table 1. LED Status Indicators
LED 0 |
LED 1 |
Port Status |
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Off |
Off |
Link down |
On |
Off |
4 Gbps link |
Off |
On |
8 Gbps link |
On |
On |
16 Gbps link |
16
SFP+ Transceivers Fibre Optic And SAS Cables
NOTE: Your small form-factor pluggable (SFP+) transceivers and cables may look different from the ones shown below. The differences do not affect the performance of the SFP+ transceivers.
FC host connections may operate at 4 Gbps, 8 Gbps, or 16 Gbps. Ports for 16 Gbps Fibre Channel host connections require SFP+ transceivers designed for this data rate. SFP+ transceivers that support other data rates are incompatible.
WARNING: Do not disassemble or remove any part of a SFP+ transceiver due to the possibility of being exposed to laser radiation.
Figure 9. Fibre Optic Cable Connection |
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1. |
FC IN slot (4) |
2. |
SFP+ transceiver |
3. |
fibre optic cable |
4. |
gate |
The RAID controller expansion ports support SAS expansion connections. The following figure shows a SAS cable and an SFF-8088 connector.
17
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