Crestron electronic GLS-ODT-C-2000, GLS-ODT-C-500. GLS-ODT-C-1000 User Manual

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Crestron GLS-ODT-C-500/1000/2000

DUAL-TECHNOLOGY CEILING MOUNTED

OCCUPANCY SENSOR

Operations & Installation Guide

FCC Compliance Statement:

This device complies with part 15 and part 18 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].

You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the GLS-ODT-C units, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.

Crestron Electronics, Inc.

Operations & Installation Guide-DOC. 6769A

15 Volvo Drive Rockleigh, NJ 07647

(2023016)

Tel: 888.CRESTRON

12.08

Fax: 201.767.7576

Specifications subject to

www.crestron.com

change without notice.

 

 

 

 

WARNINGS, CAUTIONS & NOTES

WARNING: To avoid fire, shock, or death; turn off power at circuit breaker or fuse and test that power is off before wiring!

CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system. (www.crestron.com/calculators).

NOTES: Observe the following points regarding sensor installation.

To be installed and/or used in accordance with appropriate electrical codes and regulations.

If you are unsure about any part of these instructions, consult a qualified electrician.

Sensors must be mounted on a vibration free surface.

All sensors must be mounted at least 6 feet away from air vents.

Do not mount sensors closer than 10 feet from each other.

Do not touch the inner surface of the lens. Clean outer surface with a damp cloth only.

NETWORK WIRING

When wiring the Cresnet® network, consider the following:

Use Crestron Certified Wire.

Use Crestron power supplies for Crestron equipment.

Provide sufficient power to the system.

PREPARING AND CONNECTING WIRES

Strip the ends of the wires approximately 1/2”. Use care to avoid nicking the conductors. Twist together

the ends of the wires that share a connection and tin the twisted connection. Apply solder only to the

ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.

DESCRIPTION

The Occupancy Sensor is a low-voltage infrared and ultrasonic sensor that works with the GLS-SIM (or other compatible interface) to automatically control lighting. The exact behavior of the sensor can be configured via software, but the sensor is typically used to turn lights on when a room or area is occupied, and to shut them off when the room or area is vacated. The sensor continually analyzes and adjusts to changing conditions. The sensor uses the latest microprocessor-based technology which permits it to continually adjust and optimize its performance. The combination of ultrasonic (doppler shift) motion detection, which gives maximum sensitivity, and infrared motion detection, which gives higher false triggering immunity, yields a sensor with excellent performance.

Model/Feature Basics

Model No.

Description

Current

Operating

 

Suggested

Consumption

Frequency

Coverage

Mounting Location

GLS-ODT-C-500

1-Way Dual-Technology

30mA

40KHz

500 sq. ft

Mount in corner/

over doorway

 

 

 

 

 

GLS-ODT-C-1000

2-Way Dual-Technology

40mA

40KHz

1000 sq. ft.

Mount in center

of room/area

 

 

 

 

 

GLS-ODT-C-2000

2-Way Dual-Technology

32mA

32KHz

2000 sq. ft.

Mount in center

of room/area

 

 

 

 

 

 

 

 

 

 

 

INSTALLATION INSTRUCTIONS

These instructions include three typical installation options (A, B, and C). Choose one that best suits your needs. Other methods may be possible but they are not described here.

Parts Supplied

 

Sensor (1)

Threaded Rod (1) and Hex nut (1)

#8-32 x 1/2” screw (2)

Half Mask (1)

#8-32 x 1-1/2” screw (2)

360º Perforated Mask (1)

#8x32 Washer and Nut (2)

Plastic Washer (1)

Tools/Equipment Required (not supplied)

Phillips Screwdriver

Electrical Tape

Pliers

Pencil

Diagonal Cutters

 

Option A. Drop Ceiling Installation Using Supplied Threaded Rod

1.Select the location for mounting the sensor and proper masking for your application. (Refer to Mounting/Masking Location Diagram).

2.Use the supplied threaded rod or other means to make a hole (1/2" to 1") in the ceiling tile just large enough to pass the shaft of the threaded rod through.

3.Insert the sensor wires through the flared end of the threaded rod. Position the threaded rod to the base of the sensor.

4.Insert the flared end of the threaded rod into the opening in the bottom of the sensor and twist to lock into place.

5.Push the wires into the hole in the ceiling tile and insert the threaded rod until the sensor is flush with the tile.

6.Insert wires through the hole in the included washer, then place the washer over the rod and secure in position using the included hex nut.

7.Connect low voltage wires from the GLS-SIM or other Crestron® device as shown in the wiring diagram. Twist strands of each lead tightly and, with circuit conductors, push firmly into appropriate wire connector. Screw connectors on clockwise making sure that no bare conductor shows below the wire connectors. Secure each connector with electrical tape.

8.Rotate the sensor to the desired orientation. Note that the sensor base and backcover are keyed. To lock the device in place, ensure that the arrows are not aligned.

9.Restore power at circuit breaker or fuse. INSTALLATION IS COMPLETE.

Mounting to Drop Ceiling Using Threaded Rod

Low-Voltage Wires

 

Drop Ceiling

 

 

1" thick maximum

Nut

GLS-SIM (Optional)

 

Washer

 

Threaded Rod

NOTE: Wires routed through the Threaded Rod

OPTION B. Drop Ceiling Installation Using Screws

NOTE: You may use the mounting screws, nuts and washers included, or screws in combination with commercially available wall anchors.

1.Select the location for mounting of the sensor and proper masking for your application (Refer to Mounting/Masking Location Diagram).

2.Make a hole in the ceiling tile large enough to pass the wire connections and wire nuts through (approximately 1" diameter).

3.Remove the back cover of the sensor. Hold the back cover and body of the sensor and rotate until the two arrows line up, and pull them apart.

4.Install back cover of the ceiling sensor to the wallboard or drop ceiling using the included screws, nuts and washers, or screws in combination with commercially available wall anchors.

OPTION B. Drop Ceiling Installation Using Screws (Cont’d)

5.Connect low voltage wires from the GLS-SIM or other Crestron device as shown in the wiring diagram. Twist strands of each lead tightly and, with circuit conductors, push firmly into appropriate wire connector. Screw connectors on clockwise making sure that no bare conductor shows below the wire connectors. Secure each connector with electrical tape.

6.Push wire connections through the center hole of the back cover and into the ceiling.

7.Secure the sensor body to the back cover by aligning the arrows. Lock it by turning the sensor such that the arrows do not line up.

8.Rotate the sensor to the desired orientation.

9.Restore power at the circuit breaker or fuse. INSTALLATION IS COMPLETE.

Mounting to Drop Ceiling Using Screws

Low-Voltage Wires

 

Nut (2 places)

 

Washer (2 places)

Wallboard

 

Ceiling

Sensor

 

Back Cover

 

Mounting Screws

 

(2 places)

 

Keylock Arrow

Back Cover open center to route Low-Voltage Wires

Mounting Screw

Back Cover internal surface shown

Sensor Base

Back Cover shown mounted

on ceiling with screws

Sensor Front Cover

 

OPTION C. Back Box or Surface Mount Raceway Installation

1.Select the location for mounting of the sensor and proper masking for your application (Refer to Mounting/Masking Location Diagram).

2.Refer to the suggested mounting option illustrations below.

Mounting to Octagon Back Box Installed Flush to Drop Ceiling

Octagon Back Box 4" x 1 1/2" deep

GLS-SIM (Optional)

Drop Ceiling

Wires

Low-Voltage

#8-32 Screws (2 places)

Mounting to Round Fixture with Raceway for Wallboard Ceiling Installation

Wire Mold Back Cover

Back Cover Screws (4 places)

Wire Mold Round Fixture

(for raceway mount)

GLS-SIM (Optional)

Low-Voltage Wires

Mounting Screws

(4 places)

Wallboard Ceiling

Wire Mold Raceway (use applicable fittings)

MOUNTING/MASKING LOCATION DIAGRAM

The supplied masks mount in the sensor front cover. The half mask is supplied pre-mounted to demonstrate the mounting method. The perforated mask has twelve 30º removable segments that allow you to mask particular areas to prevent undesireable triggers from affecteng the sensor operation. The following illustrations provide typical application examples.

Mask

Masking is not required in a corner

mounting application. The sensor traffic can not see hallway traffic.

TYPICAL APPLICATION DIAGRAMS

Up to Three

in Crestron Parallel

2-Series Control Cresnet® GLS-SIM Processor or

CLS-C6

GLS-ODT-C-500/1000/2000

Crestron

Cresnet®

 

 

 

 

2-Series Control

 

DIN-IO8

 

 

 

Processor

 

 

 

 

 

 

 

GLS-ODT-C-500/1000/2000

WIRING DIAGRAMS

Connecting Sensors to the GLS-SIM

All wires from sensor to GLS-SIM must be 24 AWG, minimum.

*

Blue*

*

Blue

Blue

Black

Black

Black

(cap off)

 

 

Gray*

 

Sensor

 

Sensor

 

Sensor

 

 

 

 

#3

 

#2

 

#1

 

 

 

 

Red (optional)

Red

(optional)

Red

 

GLS-SIM

 

 

 

 

 

 

 

 

––– NET––– –SENSOR–

 

 

*To incorporate the internal photocell, connect

 

 

24 Y Z G

 

 

gray wire to GLS -SIM and cap off blue wire

 

 

24 1 2 G

 

 

from sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To Control

 

 

 

 

 

 

Use CRESNET-P or

System

 

 

 

 

 

 

CRESNET-NP wire only

 

Connecting Sensors to the DIN-IO8 or Equivalent**

 

 

 

Blue*

 

 

 

 

 

 

 

 

 

 

 

G 1

2 3 4

G 1 2 3 4

 

 

 

 

 

 

––– I/O –––

 

 

 

 

Gray*

(cap off)

 

DIN-IO8

 

 

 

 

 

 

 

 

 

Black

Sensor

 

 

 

 

 

 

 

 

 

––– NET –––

 

 

 

 

#1

 

 

 

 

Red

 

24 Y

Z G

24 Y Z G

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To Control

 

 

 

 

 

 

Use CRESNET-P or

System

 

 

 

 

 

 

 

 

**The following Crestron devices may be used to

 

 

CRESNET-NP wire only

 

 

 

 

 

 

 

integrate the sensors into a Cresnet system by

NOTE: The same Crestron power supply MUST be used to

following the schematic shown here:

 

power both the sensors and the interface device (e.g., DIN-IO8).

DIN-IO8 DIN-AP2

PAC2

PRO2

Otherwise, there is a risk of damage to the interface device.

 

 

 

 

 

AV2

CP2E

MP2E

CNXIO16

*To incorporate the internal photocell, connect the gray wire to

Any Crestron product with Versiports

the DIN-IO8 (or other interface device) and cap off the blue wire

from the sensor.

 

 

OPERATION

The descriptions below refer to a system which has been configured to turn the lights on when a room or area is occupied, and turn them off when the room or area is vacated.

Dual-Tech Mode. This is the default mode of operation for the sensor. Passive infrared technology (PIR) turns lights on in this mode; however, motion detection by either technology (PIR or ultrasonic) will keep the lights on. If neither technology detects motion, the lights turn off after the delayed-off time.

Single-Tech Mode. Only one technology is active in this mode. The technology is selected by the dip switches. Motion detection by the selected technology - PIR or ultrasonic - will turn on the lights as well as keep them on. When motion is not detected, the lights will turn off after the delayed-off time.

Delayed-Off Time. The sensor is designed to turn the lights off if no motion is detected after a specified time. This length of time is called the delayed-off time and is set using the timer (black) knob on the sensor. The adapting patterns will modify the delayed-off time to fit the parameters of each installation based on environmental conditions and occupancy patterns.

Walk-through Mode. The walk-through feature is useful when a room is momentarily occupied. With this feature, the sensor will turn the lights off shortly after the person leaves the room.

The walk-through feature works as follows: When a person enters the room, the lights will turn on. If the person leaves the room before the walk-through time-out of 2.5 minutes, the sensor will turn the lights off. If the person stays in the room for longer than 2.5 minutes, the sensor will proceed to the Occupied mode.

LED Operation. There are two LED indicators that will flash when motion is detected. The LED flash can be disabled using the LED disable switch setting. Green flashes indicate motion detection by ultrasonic technology. Red flashes indicate motion detection by infrared technology.

ADAPTIVE FUNCTIONS

The sensor continually analyzes the parameters of the motion detection signal and adjusts its internal operation to maximize detection of motion while minimizing the effects of noise (electrical noise, air currents, temperature changes, etc.).

Operation

When the lights turn on, the sensor initially begins the Walk-through mode. Once the room is occupied for longer than 2.5 minutes, the sensor ends the Walk-through mode and begins the Occupied mode. When the sensor is first installed, the delayed-off time for the Occupied mode is based on the time adjustment settings. While the sensor is in use, the delayed-off time will change, based on how the sensor adapts to the room conditions. Whenever the sensor subsequently turns on, the value of the delayed-off time will be the adapted value (refer to Occupancy Pattern Learning For Delayed Off Time).

The adapted settings can be reset using the DIP switch.

Occupancy Pattern Learning For Delayed Off Time

The sensor will automatically change the delayed off time in response to the occupancy and environmental conditions of the space where it is installed. The sensor analyzes the motion signal properties and will minimize the delayed off time duration when there is frequent motion detection, and lengthen the delayed off time duration when there is weak and infrequent motion detection.

In the case of a false-off condition (lights turn off when the room is occupied), the delayed off time duration will immediately be lengthened to prevent further false turn offs.

Occupancy Pattern Learning for Ultrasonic Technology

The sensor learns the occupancy patterns of a space during the course of a day, for a seven day period. At any given time, the sensor will look at the collected data and adjust its ultrasonic sensitivity. The sensor will adjust the sensitivity to make it less likely to turn on during a period of non-occupancy and more likely to turn on during a period of occupancy. This adapting feature is not applicable when the sensor is using PIR functions only.

ADJUSTMENT KNOB AND SWITCH SETTINGS

The two tables (below and in the next column) and the “Minimum and Default Settings” illustration define the settings of the adjustment knobs and the DIP switches.

Adjustment Knob Settings

KNOB

FUNCTION

KNOB SETTING

DEFAULT

COLOR SYMBOL

SETTING

.

 

Range setting

 

Green

Sets the ultrasonic range

Full CCW =.min. (OFF)

50%

 

 

Full CW = max.

 

 

 

Range setting

 

Red

Sets the infrared range

Full CCW = min. (OFF)

75%

 

 

Full CW = max.

 

Black

DelayedOff Time

Full CCW = min. (30 sec.)

50%

 

 

Full CW = max. (30 min.)

(10 min)

 

Ambient Light Override

Full CCW– Lights stay OFF

 

Blue

Full CW– Lights always turn ON

100%

(Gray wire only)

(NO ambient light override)

 

 

 

 

Range– 100-3000 LUX

 

DIP Switch Settings

 

 

 

 

 

 

 

Field-of-View Ranges - GLS-ODT-C-500

SWITCH SWITCH FUNCTIONS

 

 

 

SWITCH SETTINGS

 

20

 

TOP VIEW

 

 

 

 

 

 

Bank A

 

 

OFF

 

 

ON

 

 

 

 

 

 

 

 

 

 

A1

Single/Dual-Tech Mode

 

Dual-Tech

 

 

Single Tech

 

 

 

 

 

 

 

 

 

 

A2*

PIR/Ultrasonic Mode

 

PIR

 

 

 

Ultrasonic

 

 

 

 

 

 

 

 

 

 

A3

Manual Mode

 

Auto Adapting Enabled

 

Auto Adapting Disabled

11.5

 

 

 

 

 

 

 

 

A4

Walk-Through Disable

 

Walk-Through Enabled

 

Walk-Through Disabled

8.5

 

 

 

 

 

 

 

 

 

Bank B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B1

Override to ON

 

Auto Mode

 

 

Lights Forced ON

 

 

 

 

 

 

 

 

 

 

B2

Override to OFF

 

Auto Mode

 

 

Lights Forced OFF

 

 

 

 

 

 

 

 

 

B3

Test Mode

 

OFF

ON

OFF

=

Enter/Exit Test Mode

0

 

 

 

 

 

 

 

 

B4

LEDs Disable

 

LEDs Enabled

 

 

LEDs Disabled

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* This setting is only used if the Single Technology Option (Switch A1) is selected.

 

 

 

 

 

 

 

 

 

Minimum and Default Settings

 

 

 

 

 

 

8.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20

 

 

 

 

 

 

 

 

 

A

B

 

 

 

 

A

B

8

 

SIDE VIEW

 

 

 

Major Motion, IR

 

1

1

 

 

 

 

1

1

 

 

 

 

 

 

 

Minor Motion, Ultrasonic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Major Motion, Ultrasonic

 

ON

ON

 

 

 

 

ON

ON

0

 

 

 

 

 

 

 

 

 

 

 

 

 

0

3

5.6

9

11

15

17

20

23

 

 

 

 

 

 

 

 

 

DIP Switches

 

 

Field-of-View Ranges - GLS-ODT-C-1000

Minimum Setting

Factory Default Setting

TOP VIEW

 

 

 

 

20

 

 

 

10 min

 

 

 

5 min

20 min

 

 

 

 

 

11.5

MIN

MAX

 

 

8.5

30 sec

30 min

 

 

 

 

Adjust Knob Rotation Direction

Delayed Off Time Selection (Black Knob)

 

 

 

 

 

0

TEST MODE

 

 

 

 

Set the delayed-off time to six seconds for performing a walk test. While the sensor is

8.5

in Test mode, the LEDs will flash amber once a second.

 

11.5

1.ENSURE POWER IS ON.

2.Remove front cover.

3.

Locate Dip Switch 3 in Bank B (B3). B3 will be in the OFF position from the factory.

20

 

 

 

4.

To start Test mode, move switch to ON and back to OFF. The Test mode has now

 

 

 

Major Motion, IR

 

 

 

 

 

been initiated with a six second time-out. (Refer to the DIP Switch Settings table.)

 

 

 

Minor Motion, Ultrasonic

 

 

 

 

SIDE VIEW

Major Motion, Ultrasonic

NOTE: If B3 is already in the ON position, then Test mode can be entered by just moving it

8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to the OFF position.

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: The timer will remain in the 6 second Test mode for 15 minutes, then automatically

0

 

 

 

 

 

 

 

 

 

 

 

 

20

15

11

9

5.6

3

0

3

5.6

9

11

15

20

exit Test mode and reset to the delayed-off time setting as defined by the black timer knob.

23

17

 

 

 

 

 

 

 

 

 

17

23

NOTE: To manually take the timer out of the 6 second Test mode, simply toggle the switch

B3 from OFF to ON and back to OFF.

PHOTOCELL (AMBIENT LIGHT OVERRIDE) ADJUSTMENT

Field-of-View Ranges - GLS-ODT-C-2000

 

In order to use the ambient light override functionality of the sensor, the sensor must be

 

 

 

TOP VIEW

 

 

 

 

 

 

 

wired to the GLS-SIM (or other compatible interface) using the gray wire instead of the blue

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

wire. This feature allows the user to conserve energy by keeping the controlled lights off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when not necessary. The sensor does this by measuring the amount of ambient light in the

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed area and keeping the controlled lights off if there is enough ambient light

16

 

 

 

 

 

 

 

 

 

 

 

 

 

available. To use this feature, the photocell adjustment (blue) knob must be adjusted from

11.5

 

 

 

 

 

 

 

 

 

 

 

 

 

the default position. Once this adjustment is made, the controlled lights will only turn on if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ambient light present is less than the setting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To set the Photocell level (used with the gray wire connection):

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: This setting must be performed when the natural light is low enough to require

 

 

 

 

 

 

 

 

 

 

 

 

 

 

artificial light.

11.5

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Remove the cover from the sensor.

16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Make note of the position of the red and green knobs. Rotate the red and green

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

knobs fully CCW and enter the sensor’s Test mode as described above.

 

 

 

 

 

 

 

 

 

 

 

 

Major Motion, IR

 

3.

Rotate the blue knob fully CCW.

 

 

 

 

 

 

 

 

 

 

 

 

Minor Motion, Ultrasonic

4.

Wait for the lights to turn OFF.

8

 

 

 

 

SIDE VIEW

 

 

 

Major Motion, Ultrasonic

5.

Rotate the red knob fully CW.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Slowly rotate the blue knob clockwise until the lights turn ON. This is the correct

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

setting.

 

20

15

11

9

5.5

3

0

3

5.59

11

15

20

 

7.

Return the red and green knobs to their original positions

 

 

32

22.5

 

 

 

 

 

 

 

 

 

 

22.5

32

8.

Replace the cover. Photocell level setting is complete.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

NOTE: Operation is ultimately determined by the control system program, and that must be considered when troubleshooting.

 

TROUBLE

POSSIBLE CAUSE

CORRECTIVE ACTION

 

 

 

 

 

 

 

Lights do not turn ON.

Circuit breaker or fuse has

Reset circuit breaker or

 

 

 

tripped.

replace fuse.

 

 

 

Connections between

Verify that all connections

 

 

 

sensor and GLS-SIM (or

have been made per the

 

 

 

other interface device)

wiring diagrams in this

 

 

 

have been miswired.

document.

 

 

 

GLS-SIM (or other interface

Check that the Net ID matches

 

 

 

device) set to incorrect Net

the one expected by the control

 

 

 

ID.

system (or CLS-C6).

 

 

 

GLS-SIM DIP switch

Refer to control system and

 

 

 

settings not correct.

GLS-SIM documentation to

 

 

 

 

see if certain DIP switch

 

 

 

 

settings are required for

 

 

 

 

compatibility with this sensor.

 

 

 

Incorrect programming in

Check control system logic or

 

 

 

control system.

contact Crestron for

 

 

 

 

assistance.

 

 

Lights stay ON.

Constant motion.

To test, reduce red and

 

 

 

green knob by 15%; remove

 

 

 

 

 

 

 

 

motion source. If no

 

 

 

 

change, move sensor.

 

 

 

Infrared sensor can “see”

To test, put sensor in timer

 

 

 

into hallway.

Test mode and walk hallway. If

 

 

 

 

lights continue to come ON,

 

 

 

 

move sensor.

 

 

 

Incorrect programming in

Check control system logic or

 

 

 

control system.

contact Crestron for

 

 

 

 

assistance.

 

 

Lights remain ON too

Timer setting too high.

To test, check switch settings.

 

 

long.

 

Typical setting is 10 minutes.

 

 

 

 

 

 

 

 

 

 

 

Return and Warranty Policies

Merchandise Returns / Repair Service

1.No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.

2.Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.

3.Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.