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ShuttlePRO v2
User Manual
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Contour ShuttleXpress, ShuttlePRO, ShuttlePRO v2 User Manual

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Contour Shuttle Device
Control Panel
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Table of Contents
1
Introduction to Shuttle Devices ...................................................................................... 1
1.1.1 System Requirements....................................................................................... 3
1.1.2 Installation Procedure....................................................................................... 3
2 Shuttle Device Control Panel .......................................................................................... 4
2.3.1 Target Application Menu ................................................................................... 6
2.3.2 User Action Menu............................................................................................. 7
2.3.3 Computer Response Menu ................................................................................ 7
2.3.4 Comment Field............................................................................................... 10
3 Using your Shuttle device............................................................................................. 11
4 Multiple application settings (ShuttlePRO series only)..................................................... 14
5 Programming your Shuttle device ................................................................................. 15
5.1.1 Create New Settings from Existing Settings...................................................... 15
5.1.2 Create Empty Settings .................................................................................... 16
6 Updating or Uninstalling your Shuttle device Software ................................................... 19
7 Troubleshooting / Frequently Asked Questions (FAQ) .................................................... 20
8 Glossary of Terms and Components.............................................................................. 23
9 Contour Customer Care................................................................................................ 24
Appendix 1: Example on how to program Global Settings ..................................................... 27
Programs and products names mentioned herein are Trademarks or Registered Trademarks of their owners.
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1 Introduction to Shuttle Devices
Contour’s Shuttle devices have been designed to enhance the productivity of multimedia content creators, but they also increase productivity in many other types of applications, including:
• graphics and photo editing
• word processing
• spreadsheet manipulation
• internet operations
• medical imaging
• any application that uses key commands
Contour Shuttle devices consist of two (2) components: the ergonomically designed device itself and the software that allows you to manage it.
All Contour Shuttle devices have a Jog wheel and a Shuttle ring that are programmable. The ShuttleXpress has five (5) programmable buttons, the ShuttlePRO has thirteen (13) programmable buttons, and the ShuttlePRO v2 has fifteen (15). The two top rows of buttons on the ShuttlePRO series have removable caps so the included labels can be inserted for quick reference as to which functions each button is programmed to perform. Buttons, Jog wheel and Shuttle ring will be referred to as Shuttle components.
With respect to the central Jog Wheel and Shuttle Ring, the ShuttlePRO v2 has:
- two rows of buttons above,
- two rows of buttons below,
- one left-side button,
- one right-side button. Buttons are numbered from left to right, from the top row to the bottom row, with the exception of the side buttons that are numbered the last. This leads to the following layout:
- buttons 1 to 4 are on the top row,
- buttons 5 to 9 are on the second row,
- buttons 10 to 11 are on the third row,
- buttons 12 to 13 are on the fourth row,
- button 14 is the left-side button,
- button 15 is the right-side button. The ShuttlePRO has the same layout of the ShuttlePRO v2 but it doesn't have the left-side and the right-side buttons. The ShuttleXpress has one single row of five buttons above the Jog Wheel and Shuttle Ring. Buttons are numbered 1 to 5 from left to right.
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Fig. 1-1 ShuttlePRO v2 Layout
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Fig. 1-2 ShuttlePRO Layout
Fig. 1-3 ShuttleXpress Layout
The Shuttle device software allows you to manage a specific configuration of your Shuttle device for every application you have on your computer. The software will automatically
select the appropriate configuration according to the current active application. The installation package provides pre-installed settings (factory settings) for many common applications; you can modify these settings at anytime and/or create new settings for other applications, through the Shuttle device Control Panel.
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1.1 Installing Shuttle Device Software
It is recommended to install the software before plugging your Shuttle device into any available USB port. Shuttle devices are “plug and play”: there is no need to shutdown and restart your computer when you plug or unplug the device from a USB port.
1.1.1
• System running Mac OS 8.6 – 9.2.
• Available USB port. (A direct USB port connection is desirable, but a hub connection will
• 10 Mbyte of hard disk space for the Shuttle device driver installation.
1.1.2
Note: It is recommended that you close all other applications that may be running on your
system and that you disable any virus protection software until after the installation is complete.
Step 1. Locate and double-click on the installer.
Step 2. At the prompt, please restart.
Note for ShuttlePRO series users:
visible. If not, go to the Apple Menu in the upper left corner of your screen. Click and move down to Control Panels. Under the Control Panels submenu, click Control Strip. Within the Control Strip panel, click on Show Control Strip to ensure that it displays properly on your screen.
System Requirements
also work. Contour recommends using powered hubs and against using conversion devices, such as USB adapters.)
Installation Procedure
The ShuttlePRO installer (for both ShuttlePRO v2 and ShuttlePRO) will install two (2) items to your system disk: the Control Panel and a Control Strip Module. The ShuttleXpress installer will only install the Control Panel.
Restarting should make the Control Strip module
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Targ
2 Shuttle Device Control Panel
The Shuttle device Control Panel is the component of the software that allows you to manage your Shuttle device by defining and/or modifying application settings. Application settings are the individual sets of actions associated to the Shuttle components for a pre-determined application. Stated differently, the Control Panel manages application settings.
Changes performed on the application settings will take effect immediately. The Control Panel does not need to be open when you use the Shuttle device.
The software automatically the correct application settings associated with the application.
2.1 Control Panel Overview
The Shuttle device Control Panels are shown in the figure below:
et Application Menu
detects the program you are using and automatically switches to
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User Action Menu
Computer Response Menu
Keystroke Field
Comment Field
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2.2 Opening the Shuttle Device Control Panel
As standard Control Panels, Shuttle device Control Panels may be accessed at any time without having to close out an application, powering-down, and/or restarting. This section briefly describes how to access the Shuttle device Control Panel.
Step 1. Step 2. Step 3.
Go to the Apple Menu in the upper left hand corner of your monitor’s screen. Click and move down the list to the Control Panels submenu. In the Control Panels submenu locate and click on Contour ShuttlePRO or
Contour ShuttleXpress.
Note for ShuttlePRO series users:
the Shuttle device Control Panel can also be accessed
through the Control Strip:
Step 1. Step 2. Step 3.
Locate and open the Control Strip to extend it onto the monitor screen. Click on the Shuttle device tab. Click on Open ShuttlePRO Control Panel.
Fig. 2-1 Open ShuttlePRO Control Panel through the Control Strip
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2.3 Control Panel Components
2.3.1 Target Application Menu
This menu stores all of the currently installed application settings. In order to view or customize an application setting you will have to first select it through this menu.
This menu contains a Global Settings selection, which is a setting that is active when the current application doesn’t have any specific settings assigned (the application is not targeted). Let’s explain this through an example: in the installation package, SimpleText doesn’t appear in the Target Application Menu, meaning there are no specific settings for SimpleText.
Therefore, whenever you use the SimpleText program, your Shuttle device is configured according to the Global Settings. Please refer to paragraph 3.5 for more information about Global Settings. Adobe Premiere, on the other hand, would use the Adobe Premiere specific settings and NOT Global Settings.
This menu also allows you to select functions to work on settings. These functions include:
•
•
•
•
•
•
Create New Settings
to create new settings, either from empty settings, or copying from Global settings or the current application selected in the Target Application Menu.
Import Settings
Shuttle user, to the existing settings list.
Export Settings
Menu, in order to share it with other users, or back it up for security. The file that will be created will be located in the folder of your choice. This command is not allowed on Global Settings.
Export Settings Info
Comment field of the actions associated to each of the Shuttle components for all the applications listed in the Target Application Menu.
Remove Settings
Application Menu. This command is not allowed on Global Settings.
Rename Settings
not allowed on Global Settings.
does what the name implies – selection of this option allow you
allows you to add a new setting created by Contour, or another
allows you to export the setting selected in the Target Application
will create a text file that will contain the contents of the
allows you to remove the selected setting from the Target
allows you to change the selected setting name. This command is
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2.3.2 User Action Menu
This menu allows you to choose which button(s) or feature(s) you wish to program. You can select any of the buttons, Jog right or left, Shuttle positions and transitions.
Shuttle positions are points set in intervals along the right and left (clockwise and counterclockwise) sides of the Shuttle Knob. The Shuttle ring has seven (7) distinct zones in each direction and a rest zone. Shuttle transitions are points in between Shuttle positions.
Note:
The primary buttons, Jog directions and Shuttle positions can be accessed more easily by simply clicking the desired button or moving the Jog or Shuttle on the device itself. This will automatically bring its option up in the User Action Menu. In order to access the Shuttle transitions, you MUST use the pull-down menu.
2.3.3 Computer Response Menu
The Computer Response Menu allows you to pick a function that you want a button or other feature to perform:
•
Do Nothing
does what the name implies – selection of this
option means that the button or other feature will do nothing.
•
Same as Lower Value
will perform the same function as the immediately previous command on the shuttle knob. This command is only allowed on the Shuttle positions
•
Type Keystroke
on the menu allows you to type a keyboard
.
shortcut in the Keystroke field. The text associated with Keystroke field (Comment field) provides additional guidance.
•
Press Modifier Keys
This option allows you to place one or more Modifier keys in a given target button. The Modifier keys are the Control, Option, Command, Shift and Lock keys.
•
•
Open File or Folder Scroll Up, Down, Left, Right
allows you to open any file or application.
will allow you to associate a scrolling.
In the following paragraphs, a detailed description of the Computer Response functions is given.
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2.3.3.1 Frequency Menu
• Type Keystroke
• Press Modifier Keys
• or any scrolling option
The Frequency Menu allows you to specify how many times you want a command to occur. It allows the event to occur once, as fast as possible, or a specified number of times per second, or at slower speeds measured by the number of seconds between occurrences.
Once Only simulates a keystroke pressure immediately followed by its release, while Hold Down simulates a keystroke pressure until the associated Shuttle component is released.
The Frequency Menu is only available if you have selected a Shuttle position amongst the User Actions AND you have selected one of the following Computer Response:
2.3.3.2 Type Keystroke
Choosing this action allows you to type into the Keystroke Field the keyboard shortcuts that you want a button or Jog Wheel or Shuttle position or transition to perform.
Keystroke Field
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2.3.3.3
Press Modifier Keys
2.3.3.4 Open File or Folder
A Modifier key is one of the following keys: Control, Option, Command, Shift, Lock. The Press Modifier Keys action is used when you want a button, jog or shuttle position to perform a modifier key.
The Open File or Folder menu allows you to choose a file or folder that you wish to open. Click on the button below “Item to Open” to locate the file, then click on Choose.
2.3.3.5 Scroll Up, Scroll Down, Scroll Left, Scroll Right
This action allows you to associate a scrolling feature (scroll up, scroll down, scroll left or scroll right) to a Shuttle component. You can choose from 1 to 9 lines at a time or scroll by an entire page.
For Shuttle positions the scrolling frequency can be set through the Frequency Menu.
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2.3.4 Comment Field
The Comment Field allows you to write a comment about a command. Click the field and type in a description then click OK.
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3 Using your Shuttle device
Now that you have become familiar with the Control Panel components, let’s move on to using and modifying existing settings.
Before going through the contents of this section, open the Control Panel (refer to paragraph 2.2 for guidance on how to accomplish this).
Note:
Changes you perform on settings will take effect immediately.
3.1 Going through Existing Settings
In order to view the Shuttle components definition for a particular application, perform the steps below:
1. Choose an application from the Target Application Menu.
2. Press each of the buttons of your Shuttle device controller (or select them in the User Action Menu) to see the computer response associated to the button and the related explanation in the comment field.
3. Move the Jog and the Shuttle on your Shuttle device controller (or select the Jog/Shuttle positions and the Shuttle transitions in the User Action Menu) to see the computer response associated to each position of the Jog and Shuttle components.
For a more general overview of settings functions, proceed to the paragraph below.
3.2 Exporting Settings Info
To create a text file that contains all the settings information:
1. Click on the Target Application Menu and select Export Settings Info from the pull-down menu.
2. A dialog box will prompt you to type a name for the file that will be created and to choose its destination folder. Once you have done so, click on Save in the lower right hand of the dialog box.
3. Locate and double-click to open the newly created file. We suggest you print it for your reference when using the application.
3.3 Associating a Function with a Shuttle Component
When you modify an existing or newly created setting, you want to modify the function associated with the Shuttle components. These steps are general and we will refer to this paragraph often hereafter.
1. Click on the Target Application Menu and select the application setting you want to modify.
2. Through the User Action Menu, select the Shuttle component you want to assign the function to. You can choose between:
button jog Shuttle position Shuttle transition.
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3. Click on the Computer Response Menu and select the function you wish the Shuttle component to perform. Choose according to the following table:
Button Jog Direction Shuttle Position Shuttle Transition Do Nothing X X X X Same as Lower Value NA NA X NA Type Keystroke X X X X Press Modifier Keys X X X X Open File or Folder X X X X Scroll Up X X X X Scroll Down X X X X Scroll Left X X X X Scroll Right X X X X
Table 1 Computer Response
4. Add a description of the requested action in the Comment Field.
3.4 Modifying Existing Settings
This section explains how to modify a function of the Shuttle device for an existing application setting.
1. Click on the Target Application Menu and select the application setting you would like to modify.
2. Click on the User Action Menu and select the Shuttle component whose function you wish to change. Once chosen, you should see it highlighted in the User Action Menu. In order to modify its function, refer to paragraph 3.3 for guidance on how to accomplish this.
3. Repeat step 2 for each Shuttle component you would like to modify.
4. Once you have completed the desired changes, close the Shuttle device Control Panel and use your Shuttle device. The new settings will immediately take effect. (There is no need to restart the computer.)
Note:
you can always remove the setting and re-import it to reverse your changes later.
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3.5 Programming Global Settings
Global Settings is a setting that works in all the applications that do not have specific settings listed in the Target Application Menu. Stated differently, if you have settings defined for a particular application, Global settings will not be activated for that application, since it is meant for general purposes only.
When you open the Control Panel, Global Settings is always selected in the Target Application Menu. By default, all the Shuttle components in Global Settings are set to Type Keystroke, with the empty Keystroke field.
However, Global Settings can be used to close applications and/or for scrolling purposes. For example, associate:
• Command+Q (close the current window) to a button,
• scroll up and down to the jog directions and
• the left and right arrows to the Shuttle ring positions by varying the frequency.
Global Settings can be modified the same way you would when you modify any other setting, by following the steps of paragraphs 3.4 and 3.3. In Appendix 1, you will find a step-by-step example on how to program Global Settings on the ShuttlePRO, performing the above associations.
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4 Multiple application settings (ShuttlePRO series only)
Some applications, such as Adobe Premiere or Final Cut, allow multiple modes of usage. Contour Shuttle devices address some of them by providing multiple sets of application settings for these applications in the installation package.
You can switch between these settings through the ShuttlePRO Control Strip Module.
To switch settings or modes, do the following:
1. With desired application open and in the foreground, click the ShuttlePRO Control Strip Module (found in the Control Strip. Refer to paragraph 2.2 on page 5.)
2. Notice that the ShuttlePRO Control Strip Module has each setting currently installed for the desired application listed. The current active setting is shown in the Control Strip). Click the setting you want to use.
3. Once you have selected the desired setting, you can use it immediately inside the application.
You can also use the Control Strip to verify that the software is recognizing the application currently in use: the name of the application currently in use will appear in the Control Strip instead of Global Settings.
Fig. 4-1 The software is using Internet Explorer settings
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5 Programming your Shuttle device
This section will analyze in detail the operations you can perform on settings from the Target Application Menu.
Before going through the contents of this section, open the Control Panel (refer to paragraph 2.2 for guidance on how to accomplish this).
Note:
Changes you perform on settings will take effect immediately.
5.1 Create New Settings
5.1.1
This function allows you to create new settings by copying them from existing settings.
1. Click on the Target Application Menu and select the application setting you would like to copy. (After so doing, you should now see this setting name in the Target Application Menu).
2. Click on the Target Application Menu again and select Create new settings.
3. Select
or
4. A dialog box will prompt you to locate the target application. Select the application you want the new settings to be associated with and click Open in the right hand of the dialog box.
5. Choose a name for the new setting then click OK. The name of the application will now appear in the Target Application Menu. Refer to paragraph 5.2 to change the application setting name. All the Shuttle components are set the same as the setting in which you copied them from. Refer to paragraph 3.3 for guidance on how to modify their function.
6. Once you have completed the desired changes, close the Shuttle device Control Panel. You are ready to use the setting(s) within the selected application of your choice.
Create New Settings from Existing Settings
either
the second item Copy from Global Settings
the third Copy from: name of the setting selected in step 1.
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5.1.2 Create Empty Settings
This function allows you to create new settings for any application on your computer. This application should meet one of the following criteria:
− allow keyboard shortcuts to various functions within the application,
− support scrolling and/or moving along time lines or frames.
Before analyzing the procedure itself, here are a couple of tips that can be useful when you want to create new settings from scratch. For the buttons:
1. create a list of all the keyboard shortcuts available for your application.
2. identify the ones you use most frequently.
3. associate the keyboard shortcuts to the buttons in the way that is most comfortable and efficient for you.
Jog and Shuttle The Shuttle positions are usually associated with the same Computer response, but the related frequencies will differ.
In order to create new settings:
1. Click on the Target Application Menu and select Create new settings.
2. Click on the first item Create Empty Settings.
are very useful for scrolling and/or moving along a time line or time frame.
3. A dialog box will prompt you to locate the Target Application. Select the application you want to create settings for and click Open in the right hand of the dialog box. The file you should select is normally the executable file (.app) for the application.
4. Choose a name for the new setting then click OK. The name of the setting will now appear in the Target Application Menu. Refer to paragraph 5.2 to change the setting name. All the Shuttle components are set by default to Type Keystroke with empty Keystroke field. Refer to paragraph 3.3 for guidance on how to modify their function.
5. Close the Shuttle device Control Panel and use the setting(s) within the selected application of your choice.
It is strongly recommended that you set up all of the Shuttle positions. If you do
Note:
not want a Shuttle Knob position to perform a function, then set that position to
or
Nothing
Same as Lower Value
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Do
.
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5.2 Import Settings
Note: This import capability exists ONLY when an established setting is available. An
alternate approach could be to export a setting and, in so doing, give it a different name – the one you want to use for a future import.
1. Click on the Target Application Menu and select Import settings.
2. Locate the setting you wish to import.
3. Once you have chosen the setting you want to import click Open. This setting will now appear in the Target Application Menu.
Note:
Once the Application Settings have been imported, you can use the settings
immediately, with or without the Control Panel open.
5.3 Export Settings
If you want to export an application set, in order to share it with other users, or back it up for security:
1. Click on the Target Application Menu and select the application setting you would like to export. (After so doing, you should now see this setting name highlighted in the Target Application Menu).
2. Click on the Target Application Menu again and select Export settings from the pull-down menu.
3. A dialog box will prompt you to type a name for the file that will be created and to choose its destination folder. Once you have done so, click on Save in the lower right hand of the dialog box.
5.4 Remove Settings
You may want to remove (delete) an application setting from the target application list.
Note: the operation can’t be undone
1. Click on the Target Application Menu and select the application setting you would like to remove. (You should now see this setting name in the Target Application Menu).
2. Click on the Target Application Menu again and select Remove settings.
3. A dialog box will prompt you: “Do you want to remove your custom application settings for “name of the selected application”?”. Click Remove. The application setting is now removed from the Target Application Menu.
you can import the same setting again later as we maintain a list of settings available
Note:
for download on our website. This is sometimes useful as well when Contour releases a new version of settings for a particular application that we have found a better solution for.
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5.5 Rename Settings
If you want to rename an application setting:
1. Click on the Target Application Menu and select the application setting you would like to rename. (You should now see this setting name in the Target Application Menu).
2. Click on the Target Application Menu again and select Rename Settings from the pull­down menu.
3. Enter a name of your choice (up to 31 characters) in the Target Application field. You MUST use a different name for each setting.
4. Press OK on your keyboard to save the new name.
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6 Updating or Uninstalling your Shuttle device Software
Periodically, Contour provides new software updates on the website for downloading. We encourage you to stay current with your software to avoid incompatibilities with applications and setting features. Shuttle Device software is available at: http://www.contourdesign.com
You will have to uninstall the existing version before installing the new version.
It is strongly recommended that before uninstalling the software settings that you have created or modified (or write down all parameters for each setting that you wish to keep and use later on). You will have to import saved application settings or reprogram all custom application settings into the newly installed version. Please refer to paragraph 5.3 for guidance on how to export settings.
, you export any application
6.1 Uninstalling Shuttle Device Software
This section describes how to uninstall the Shuttle Device software.
Step 1. Step 2.
Step 3.
Step 4.
Step 5. Step 6.
Open the System Folder. Open the Control Panels folder and move to the trash Contour ShuttlePRO or Contour ShuttleXpress. Open the Preferences folder and move to the trash the following items: Contour
ShuttlePRO Prefs and Contour ShuttlePRO Aliases, or Contour ShuttleXpress Prefs and Contour ShuttleXpress Aliases.
For ShuttlePRO series users only: to the trash ShuttlePRO Strip. Empty the trash. Restart your Mac.
open the folder Control Strip Modules and move
.
6.2 Updating your Application Settings List
In order to begin, you must complete the following:
1. Log on to our website and locate the Downloads section.
2. Download the Shuttle device Application Settings only and store the file in a folder of your choice on your system.
3. Open the Shuttle device Application Settings Folder.
4. Peruse the list and see which Application Setting you are apt to use.
5. Double-click on the settings you want to use with your Shuttle device. As you double-click, you will see the settings appear in the Target Application Menu in the Control Panel. Or follow the directions in paragraph 5.2.
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7 Troubleshooting / Frequently Asked Questions (FAQ)
7.1 General topics
Q: I have lost one of the clear button/key caps on my ShuttlePRO device. How can I get a
replacement?
A: You can request replacement button/key caps by email or calling our customer support
center.
Q: How long of a cable can I use to connect my Shuttle device? A: The USB specification limits the length of a cable for a low speed device to 3 meters (9 feet
10 inches). For more information about connecting USB devices please check out
www.usb.org
Q: How do you configure the Shuttle device Control Panel so it defaults to a specific
application setting, and not the Global Setting that it defaults to every time I open it?
A: The Shuttle device Control Panel is used only to manage your application settings. You do
not select the application setting you would like to currently use from the Shuttle device Control Panel. Each application setting is associated (targeted) to the application it supports, and will automatically be enabled when you launch the application.
Q: I get a message on boot up that states, Software for USB device "jog and shuttle" is not
available…
A: Make sure that in Control Panels/Extension Manager the following extensions are on:
"InputSprocket Extension", "HID Library", "USB Device Extension".
Q: When I plug my Shuttle device in I get a "Device Not Found" message. A: Make sure the following extensions are on in Control Panels/Extensions Manager:
"InputSprocket Extension", "HID Library" and "USB Device Extension". And make sure you have the latest Apple Input Sprockets 1.7.5 installed on your system.
Q: When I spin the shuttle ring all the applications start opening. What did I do wrong? A: Go to the Apple, Control Panels, Keyboard and select Function Keys button, then deselect
the upper box, that states: "Use F1 through F15 as Hot Function Keys". This will solve the problem.
ShuttlePRO series only Q: When any application with more than one setting, I cannot get the shuttle to work
correctly when I'm in the secondary mode.
A: When you are using more than one Application Setting for ANY program you should make
sure that the Control Strip is NOT hidden (go to the Apple, Control Panels, Control Strip, select Show Control Strip). When you get back into your application you will notice that the control strip has the ShuttlePRO module. You can switch modes on the fly while in your application. A good example for this is if you are going from Edit to Digitize mode in Media 100. The controls are entirely different in these modes and you must be in the correct ShuttlePRO mode for the Shuttle to operate properly.
for current USB specifications
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7.2 Applications specific topics
Apple Final Cut PRO V 2.0 Q: When I turn the Shuttle knob in Final Cut PRO 2 I get an error message: "The F1 through
F15 keys can be set up to open an application, document, server, or other item, such as an Apple script…"
A: Go to the Apple, Control Panels, Keyboard and select Function Keys button, then deselect
the upper box, that states: "Use F1 through F15 as Hot Function Keys". When this is selected, hold down the Option Key to use regular functions. If you do not want to deselect this, you will have to reprogram the settings on the Shuttle device to have Option+Control+ F3 through F10 for the Shuttle.
Apple Final Cut PRO V 3.0 (ShuttlePRO only) Q: There are 3 Final Cut Pro 3.0 settings, how do I know which one I should use? A: The 3 Final Cut Pro 3.0 settings all have slightly different jog and shuttle settings. Currently
the buttons all perform the same functions. To find out which settings you will use is partly up to you, since you may prefer one method of control over another. The first setting perform work on shorter clips or on work that requires a high level of accuracy, this setting is 100% frame-by-frame control. The jog and shuttle knob uses no play functions to navigate. The second setting for digitizing, timeline control and overall navigation. The shuttle knob uses 'JKL' standards to play, fast forward and rewind. This setting generally is the main setting used most when digitizing. The third setting for digitizing, timeline control and overall navigation. The shuttle knob uses 'JKL' to play fast forward and rewind, but this setting also has transition commands between each shuttle zone. This setting is not compatible with all deck, vtr’s and cameras, because it has certain advanced playback functions that some decks etc. do not have. We recommend trying both of the JKL settings with your deck to see which one is right for you. Once you have chosen a JKL setting, name that setting something such as Final Cut Pro 3.0 Digitize, and remove the other one from the control panel.
Emagic Logic Audio Q: How do I use my Shuttle device with Logic Audio? A: To utilize the Shuttle device mapping with Logic Audio to its fullest extent, it is necessary to
use the provided Logic Preferences file. This file contains Logic's default key commands plus a few extra assignments that map out to the Shuttle device controls. Importing the accompanying Logic Preferences file is necessary, as some of these advanced functions are not assigned by default. Due to the highly configurable nature of Logic Audio, please be aware that by replacing your Logic Preferences via the steps outlined below, you will be erasing all user-made key assignments. If you want to utilize the Shuttle device with your pre-existing key commands, it is of course quite easy to change the key assignments that the Shuttle device sends accordingly.
is called: Final Cut Pro 3.0 F/F. This setting is a clip editing setting. If you
is called: Final Cut Pro 3.0 JKL N/T. This setting is a universal setting
is called: Final Cut Pro 3.0 Digitize. This setting is also a universal setting
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Please refer to the Shuttle device Control Panel, where all functions are notated under the comments field. To configure Logic Audio for your Shuttle device:
1. Open Logic Audio.
2. Open Key Commands Window (Options>Settings>Key Commands).
3. Choose "Import Key Commands..." from the window's Options menu.
4. Select the Logic Preferences file that came with the Shuttle device and click "Open".
Media 100i (ShuttlePRO series only) Q: I am using Media 100i with my ShuttlePRO device but I can't get the buttons or the shuttle
to do much of anything. What is wrong?
A: First you need to make sure you have the Control Strip Module unhidden and can see the
different "Modes". Next you should hit "Shift-Clear (Num-Lock)". This should enable the number pad for movement.
Q: The Shuttle device buttons do not work or stopped working with Media 100. A: You must turn on transport controls within Media 100 software to enable your ShuttlePRO
device to function correctly. First, you must have Media 100 launched and it must be the front most window. Second, press "Shift+Num Lock/Clear" to toggle transport controls to On.
ProTools Q: How do I enable the play head to follow the location you are moving to while moving the
Shuttle ring?
A: In ProTools click on the setups pull down menu, and select Preferences. In the Preferences
dialog box please turn on or check the following, Timeline insertion follows playback, and edit insertion follows Scrub/Shuttle.
Quick Keys Q: How can I use the ShuttlePRO with Quick Keys? A: You can set-up a Macro or sequence within QuickKeys and apply a keyboard shortcut for
that function. Then program that keyboard shortcut into the ShuttlePRO: the ShuttlePRO will now work for the said Macro or QuickKey function. Make sure that when you do this, that the QuickKey function you program, is targeted for the application it is used in, and not for all applications. (You can do the same for KeyQuencer as well.)
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8 Glossary of Terms and Components
Application Settings Comment Field
Computer Response Menu Dialog Box
Frequency Menu Jog Wheel
Keyboard Shortcut
Knob Options button Position
Ring Shuttle Component
Shuttle Ring
Target Application Menu Transition
User Action Menu Wheel Zone
Set of Shuttle component assignments for a particular application Field where to place a brief description about the action associated to a Shuttle component Choice between actions to associate to a Shuttle component Box or sub-window that appears in response to a selection and that requires user-interaction to make one or more decisions To specify how many times you want a command to occur The inner of the two concentric wheels or knobs on the Shuttle device. Rotates 360 deg. In either direction. Keyboard key or combination of keys that perform a function within an application avoiding mouse operations See Shuttle Ring Button that allows making changes on a whole setting Position of the Shuttle Knob, usually associated with an action or command. Zones are points set in intervals along the right and left (clockwise and counterclockwise) sides of the Shuttle Knob. The Shuttle Knob has seven (7) distinct zones in each direction and a rest zone. See Shuttle Ring Any programmable feature of the Shuttle device: button, Jog wheel, Shuttle position or transition The outer black rubberized "ring" of two concentric wheels or knobs on the Shuttle device. It is spring-loaded to improve the "function and feel" of using it. Seven forward and seven backwards positions as well as transitions between each and a stop (at rest, centered) position. Menu that stores the application settings list Transitions are points in between zones that can be programmed to start, stop, or continue commands. The points can be set up as you turn the Shuttle Knob in either direction. In most cases transitions will not be used unless you have sequential operations to perform. To select which Shuttle component to program See Jog Wheel See Position
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9 Contour Customer Care
This section describes how to register your product, how to obtain technical support from one of our Customer Care representatives. To register your Shuttle device
9.1 Technical Support
You may find answers to your technical problems in the Troubleshooting section of this
guide or in the Frequently Asked Questions (FAQ) section on our website.
You can contact Contour’s Customer Care from 9AM through 6PM Monday through Friday
EST/EDT 1-800-462-6678 (select Option 2) or 603-893-4556 (select Option 2) International.
Our fax number is 1-603-893-4558 and our support email address is:
support@contourdesign.com
9.2 Warranty Statement
Contour Design, Inc. warrants the ShuttlePRO™ v2, the ShuttlePRO™ and the
ShuttleXpress™ against defects in materials or workmanship as defined below:
For a period of TWO YEARS, Contour Design, Inc. will repair or replace the unit, at our
option, without charge for parts and labor. After this period you must pay all parts and labor charges.
This LIMITED WARRANTY is extended only to the original purchaser. It does not cover
damage or failure caused by Acts of God, abuse, misuse, improper installation or maintenance, or tampering. Please note that this limited warranty does not cover any normal wear and tear or consumable parts, or damage in transit. If the serial number of this product is removed or unreadable, this warranty is null and void.
Should this unit prove to be defective in workmanship or materials, the purchaser’s sole
rights shall be repair and or replacement, provided by the terms of this warranty. Contour Design, Inc. will not be liable for any damage(s) from the inability to use this product, or any other consequential damages. This warranty gives you specific legal rights. You may also have other rights, which can vary, from state to state. Warranties may also vary by country outside of the United States.
For warranty service or repair, please contact Contour Design, Inc. for a Return
Merchandise Authorization (RMA) number. Mark the RMA Number clearly on the package and be sure to write this number down for future use. Please include your contact information and a description of the problems with the returned unit. Then send the unit to
Contour Design, Inc., Attn: (RMA number) 10 Industrial Drive, Windham, NH 03087.
1
, log on to our website http://www.contourdesign.com/.
.
1
Privacy Statement: Contour Design, Incorporated’s strict policy is NOT to sell, rent, or otherwise make available to anyone outside of Contour Design, any information regarding our Customers. We may use the data you provide, however, to announce future Contour Products, including information on subsequent releases of the Shuttle devices Driver Software and/or upgrades and updates to the application settings folder.
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Shipments received without an RMA number may be delayed, so be sure to call or e-mail for
an RMA number PRIOR to returning the unit.
You can contact Contour’s Customer Care from 9AM through 6PM Monday through Friday
EST/EDT 1-800-462-6678 (Select Option 2) or 603-893-4556 (Select Option 2) International.
Our fax number is 603-893-4558. When sending a fax or email to Contour’s Customer Care, please clearly write the RMA
number and your contact information.
To email us for service or if you have any questions concerning this warranty please email:
support@contourdesign.com
.
9.3 Software License Agreement
By installing the downloaded software you agree to the following license agreement:
Grant of License - Contour Design, Inc. (“Contour”) grants you this non-exclusive license to use the accompanying downloaded software subject to the restrictions set forth below. Definitions - The accompanying software (the "downloaded software") is/was offered via Internet pages for download as updates, utilities and amendments to existing Contour hardware products (the "original hardware"). Restrictions on Use - You may install and use one copy of the downloaded software program(s) on a single computer. You may not lend, rent, lease, or transfer this downloaded software to another party at any time. Installation on a computer that may be concurrently accessed by more than one user requires a separate license for each active user connected to a computer on which the software is installed. You may not modify, reverse engineer, de-compile, or disassemble the downloaded software. Copyright - The downloaded software is owned by Contour or its suppliers and is protected by copyright laws and international treaties. Term - This license is effective until terminated. You may terminate it at any time by destroying the downloaded software together with all copies in any form. It will also terminate if you fail to comply with any term or condition of this Agreement. You agree upon such termination to destroy the downloaded software together with all copies in any form. Limited Warranty - Contour assumes responsibility and warranty only for the shape of the software when transferred by Contour to the Internet. All faults occurring as a consequential result of Internet dissemination and the process of downloading are at customer's own risk. This downloaded software is provided "as is" and without any warranty and liability whatsoever. Contour does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. You assume responsibility for operation of the Software to achieve your intended results, and for the installation, use, and results obtained from the Software. Subject to any applicable legislation that prohibits the following exclusions, CONTOUR MAKES NO OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties so the above limitations may not apply to you. Limitation of Remedies - Subject to any applicable legislation that prohibits the following limitations, Contour's entire liability and your exclusive remedy shall be, at Contour's option, the repair or replacement of the downloaded software not meeting Contour's "Limited Warranty". This remedy is not available if failure of the Software is the result of misuse, abuse, or a failure to follow the operating instructions in the accompanying written materials. IN NO EVENT WILL CONTOUR OR ITS SUPPLIERS OR DEALERS BE LIABLE TO YOU FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
Contour Shuttle Multimedia Controllers 25
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DAMAGES. Some states or jurisdictions do not allow the exclusion of implied warranties so the above limitations may not apply to you. General - If the Software was downloaded in the United States, this Agreement is governed by the laws of the State of New Hampshire. If downloaded outside the United States, this Agreement is governed by the laws of the country in which it was downloaded. U.S. Government Restricted Rights - The Software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subdivision (b)(3)(ii) of The Rights in Technical Data and Computer Software clause
252.227-7013. Contractor / manufacturer is Contour Design, Inc, 10 Industrial Drive, Windham, New Hampshire, 03087. European Community Provisions - If this Software is used within a country of the European Community, nothing in this Agreement shall be construed as restricting any rights available under the European Community Software Directive, O.J. Eur. Comm. (No. L. 122) 42 (1991).
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Appendix 1: Example on how to program Global Settings
Below are the steps needed to program Global Settings on the ShuttlePRO by performing the following associations:
• Command+Q (close the current window) to the Button 13,
• scroll up and down to the jog directions and
• the left and right arrows to the Shuttle positions by varying the frequency.
Step 1
1. Open the Contour Shuttle Control Panel.
2. Click on the Target Application Menu and select Global Settings.
Step 2:
3. Select the Button 13 (Bottom Right Button) in the User Action Menu.
4. Select Type Keystroke from the Computer Response Menu.
5. Click in the Keystroke field then press the Command key and the Q key. “cmd-q” should
6. Click on the Comment field; write “Close the current window” and click OK.
Step 3:
7. Select Turn Jog left in the User Action Menu.
8. Select Scroll Up from the Computer Response Menu.
9. Select 3 lines in the Scroll Amount Menu.
10. Select Once Only in the Frequency Menu.
11. Click on the Comment field; write “Scroll 3 lines up” and click OK.
12. Select Turn Jog right in the User Action Menu.
13. Select Scroll Down from the Computer Response Menu.
14. Select 3 lines in the Scroll Amount Menu.
15. Select Once Only in the Frequency Menu.
16. Click on the Comment field; write “Scroll 3 lines down” and click OK.
Step 4:
Step 4.1 - left positions
17. Select Shuttle Zone -1 in the User Action Menu.
18. Select Type Keystroke from the Computer Response Menu.
19. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear
20. Select 4 Times per Second in the Frequency Menu.
21. Click on the Comment field; write “Left Arrow - 4 t/s” and click OK.
22. Select Shuttle Zone -2 in the User Action Menu.
23. Select Type Keystroke from the Computer Response Menu.
24. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear
25. Select 6 Times per Second in the Frequency Menu.
26. Click on the Comment field; write “Left Arrow - 6 t/s” and click OK.
27. Select Shuttle Zone -3 in the User Action Menu.
28. Select Type Keystroke from the Computer Response Menu.
programming Button 13 (Bottom Right Button)
appear in the Keystroke field.
programming the Jog directions
programming the Shuttle positions
in the Keystroke field.
in the Keystroke field.
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29. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear in the Keystroke field.
30. Select 10 Times per Second in the Frequency Menu.
31. Click on the Comment field; write “Left Arrow - 10 t/s” and click OK.
32. Select Shuttle Zone -4 in the User Action Menu.
33. Select Type Keystroke from the Computer Response Menu.
34. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear in the Keystroke field.
35. Select 20 Times per Second in the Frequency Menu.
36. Click on the Comment field; write “Left Arrow - 20 t/s” and click OK.
37. Select Shuttle Zone -5 in the User Action Menu.
38. Select Type Keystroke from the Computer Response Menu.
39. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear in the Keystroke field.
40. Select 30 Times per Second in the Frequency Menu.
41. Click on the Comment field; write “Left Arrow - 30 t/s” and click OK.
42. Select Shuttle Zone -6 in the User Action Menu.
43. Select Type Keystroke from the Computer Response Menu.
44. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear in the Keystroke field.
45. Select 60 Times per Second in the Frequency Menu.
46. Click on the Comment field; write “Left Arrow - 60 t/s” and click OK.
47. Select Shuttle Zone -7 in the User Action Menu.
48. Select Type Keystroke from the Computer Response Menu.
49. Click in the Keystroke field then press the left arrow on the keyboard. “left” should appear in the Keystroke field.
50. Select As Fast As Possible in the Frequency Menu.
51. Click on the Comment field; write “Left Arrow - fastest” and click OK.
Step 4.2 - centered position
52. Select Shuttle Zone 0 in the User Action Menu.
53. Verify that the Computer Response Menu is set to Do Nothing.
Step 4.3 - right positions
54. Select Shuttle Zone 1 in the User Action Menu.
55. Select Type Keystroke from the Computer Response Menu.
56. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
57. Select 4 Times per Second in the Frequency Menu.
58. Click on the Comment field; write “Right Arrow - 4 t/s” and click OK.
59. Select Shuttle Zone 2 in the User Action Menu.
60. Select Type Keystroke from the Computer Response Menu.
61. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
62. Select 6 Times per Second in the Frequency Menu.
63. Click on the Comment field; write “Right Arrow - 6 t/s” and click OK.
64. Select Shuttle Zone 3 in the User Action Menu.
65. Select Type Keystroke from the Computer Response Menu.
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66. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
67. Select 10 Times per Second in the Frequency Menu.
68. Click on the Comment field; write “Right Arrow - 10 t/s” and click OK.
69. Select Shuttle Zone 4 in the User Action Menu.
70. Select Type Keystroke from the Computer Response Menu.
71. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
72. Select 20 Times per Second in the Frequency Menu.
73. Click on the Comment field; write “Right Arrow - 20 t/s” and click OK.
74. Select Shuttle Zone 5 in the User Action Menu.
75. Select Type Keystroke from the Computer Response Menu.
76. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
77. Select 30 Times per Second in the Frequency Menu.
78. Click on the Comment field; write “Right Arrow - 30 t/s” and click OK.
79. Select Shuttle Zone 6 in the User Action Menu.
80. Select Type Keystroke from the Computer Response Menu.
81. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
82. Select 60 Times per Second in the Frequency Menu.
83. Click on the Comment field; write “Right Arrow - 60 t/s” and click OK.
84. Select Shuttle Zone 7 in the User Action Menu.
85. Select Type Keystroke from the Computer Response Menu.
86. Click in the Keystroke field then press the right arrow on the keyboard. “right” should appear in the Keystroke field.
87. Select As Fast As Possible in the Frequency Menu.
88. Click on the Comment field; write “Right Arrow - fastest” and click OK.
Step 5:
exporting settings info
89. Click on the Target Application Menu.
90. Select Export Settings Info from the list.
91. Type ShuttlePRO Configuration Info as name of the file and choose the desktop as destination folder.
92. Click on Save.
93. Locate and double-click the newly created file. The Global Settings assignments should be:
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Step 6:
using Global Settings
94. Place the focus on the Finder.
95. Open your Applications folder.
96. Double-click on SimpleText.
97. Open a file.
98. Turn the Jog and Shuttle to move across the text.
99. Press the bottom right button when you are done.
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