Compaq Presario CQ71 Notebook PC and
HP G71 Notebook PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2009
Document Part Number: 518440-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description |
|
2 |
External component identification |
|
|
Top components ................................................................................................................................. |
10 |
|
TouchPad .......................................................................................................................... |
10 |
|
Lights ................................................................................................................................. |
11 |
|
Buttons and speakers ........................................................................................................ |
13 |
|
Keys ................................................................................................................................... |
14 |
|
Front components .............................................................................................................................. |
15 |
|
Right-side components ....................................................................................................................... |
15 |
|
Left-side components ......................................................................................................................... |
16 |
|
Rear component ................................................................................................................................. |
17 |
|
Bottom components ........................................................................................................................... |
18 |
|
Display components ........................................................................................................................... |
19 |
|
Wireless antennas .............................................................................................................................. |
20 |
|
Additional hardware components ....................................................................................................... |
21 |
3 |
Illustrated parts catalog |
|
|
Service tag ......................................................................................................................................... |
22 |
|
Computer major components ............................................................................................................. |
23 |
|
Display assembly components ........................................................................................................... |
30 |
|
Plastics Kit .......................................................................................................................................... |
32 |
|
Mass storage devices ......................................................................................................................... |
33 |
|
Miscellaneous parts ............................................................................................................................ |
34 |
|
Sequential part number listing ............................................................................................................ |
35 |
4 Removal and replacement procedures |
|
|
|
Preliminary replacement requirements ............................................................................................... |
40 |
|
Tools required .................................................................................................................... |
40 |
|
Service considerations ....................................................................................................... |
40 |
|
Plastic parts ....................................................................................................... |
40 |
|
Cables and connectors ..................................................................................... |
41 |
|
Drive handling ................................................................................................... |
41 |
v
|
Grounding guidelines ......................................................................................................... |
42 |
|
Electrostatic discharge damage ........................................................................ |
42 |
|
Packaging and transporting guidelines ............................................. |
43 |
|
Workstation guidelines ..................................................................... |
43 |
|
Equipment guidelines ....................................................................... |
44 |
|
Component replacement procedures ................................................................................................. |
45 |
|
Service tag ......................................................................................................................... |
45 |
|
Computer feet .................................................................................................................... |
46 |
|
Battery ............................................................................................................................... |
47 |
|
WLAN module .................................................................................................................... |
48 |
|
Optical drive ....................................................................................................................... |
53 |
|
Memory module ................................................................................................................. |
54 |
|
Hard drive .......................................................................................................................... |
56 |
|
Modem module .................................................................................................................. |
58 |
|
RTC battery ....................................................................................................................... |
59 |
|
Keyboard ........................................................................................................................... |
60 |
|
Keyboard cover .................................................................................................................. |
63 |
|
Power button board ........................................................................................................... |
65 |
|
Display assembly ............................................................................................................... |
66 |
|
Top cover ........................................................................................................................... |
72 |
|
Speakers ............................................................................................................................ |
75 |
|
System board ..................................................................................................................... |
76 |
|
Bluetooth module ............................................................................................................... |
79 |
|
Fan/heat sink assembly ..................................................................................................... |
81 |
|
Processor ........................................................................................................................... |
84 |
5 |
Setup Utility |
|
|
Starting Setup Utility ........................................................................................................................... |
86 |
|
Using Setup Utility .............................................................................................................................. |
87 |
|
Changing the language of Setup Utility ............................................................................. |
87 |
|
Navigating and selecting in Setup Utility ............................................................................ |
87 |
|
Displaying system information ........................................................................................... |
88 |
|
Restoring default settings in Setup Utility .......................................................................... |
89 |
|
Exiting Setup Utility ............................................................................................................ |
89 |
|
Setup Utility menus ............................................................................................................................ |
90 |
|
Main menu ......................................................................................................................... |
90 |
|
Security menu .................................................................................................................... |
90 |
|
System Configuration menu .............................................................................................. |
91 |
|
Diagnostics menu .............................................................................................................. |
92 |
6 |
Specifications |
|
|
Computer specifications ..................................................................................................................... |
93 |
|
17.3-inch, BrightView display specifications ....................................................................................... |
94 |
vi
Hard drive specifications .................................................................................................................... |
95 |
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe .............................. |
96 |
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ....................................................... |
97 |
System DMA specifications ................................................................................................................ |
98 |
System memory map specifications ................................................................................................... |
98 |
System interrupt specifications ........................................................................................................... |
99 |
System I/O address specifications ................................................................................................... |
100 |
7 Screw listing |
|
Phillips PM2.5×7.0 screw ................................................................................................................. |
103 |
Phillips PM2.5×6.0 screw ................................................................................................................. |
106 |
Phillips PM2.5×6.0 captive screw ..................................................................................................... |
109 |
Phillips PM2.5×5.0 screw ................................................................................................................. |
110 |
Phillips PM3.0×4.0 screw ................................................................................................................. |
111 |
Phillips PM3.0×4.0 captive screw ..................................................................................................... |
112 |
Phillips PM2.0×3.0 screw ................................................................................................................. |
113 |
8 Backup and recovery |
|
Creating recovery discs .................................................................................................................... |
116 |
Backing up your information ............................................................................................................. |
117 |
When to back up .............................................................................................................. |
117 |
Backup suggestions ......................................................................................................... |
117 |
Using system restore points ............................................................................................ |
117 |
When to create restore points ......................................................................... |
117 |
Create a system restore point ......................................................................... |
118 |
Restore to a previous date and time ............................................................... |
118 |
Performing a recovery ...................................................................................................................... |
119 |
Recovering from the recovery discs ................................................................................ |
119 |
Recovering from the dedicated recovery partition (select models only) .......................... |
119 |
9 Connector pin assignments |
|
Audio-in (microphone) ...................................................................................................................... |
120 |
Audio-out (headphone) ..................................................................................................................... |
120 |
External monitor ............................................................................................................................... |
121 |
RJ-11 (modem) ................................................................................................................................ |
122 |
RJ-45 (network) ................................................................................................................................ |
122 |
Universal Serial Bus ......................................................................................................................... |
123 |
10 Power cord set requirements |
|
Requirements for all countries or regions ......................................................................................... |
124 |
Requirements for specific countries or regions ................................................................................ |
125 |
vii
11 Recycling |
|
Battery .............................................................................................................................................. |
126 |
Display .............................................................................................................................................. |
126 |
Index ................................................................................................................................................................. |
132 |
viii
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
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|
Product |
Compaq Presario |
X |
|
|
X |
|
|
Name |
CQ71 Notebook PC |
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HP G71 Notebook |
|
X |
X |
|
X |
X |
|
PC |
|
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Processors |
Intel® Core®2 Duo |
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processors: |
|
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P8700 2.53-GHz |
X |
X |
X |
X |
X |
X |
|
processor (3-MB L2 |
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cache, 1066-MHz |
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front-side bus |
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(FSB)) |
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P7450 2.13-GHz |
X |
X |
X |
X |
X |
X |
|
processor (3-MB L2 |
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cache, 1066-MHz |
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FSB) |
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T6600 2.2-GHz |
X |
X |
X |
X |
X |
X |
|
processor (2-MB L2 |
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cache, 800-MHz |
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FSB) |
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T6400 2.0-GHz |
X |
X |
X |
X |
X |
X |
|
processor (2-MB L2 |
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cache, 800-MHz |
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FSB) |
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Intel Pentium® |
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Processors: |
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T3400 2.16-GHz |
X |
X |
X |
X |
X |
X |
|
processor (1-MB L2 |
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cache, 667-MHz |
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FSB) |
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T4200 2.00-GHz |
X |
X |
X |
X |
X |
X |
|
processor (1-MB L2 |
|
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cache, 800-MHz |
|
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FSB) |
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Intel Celeron® |
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Processors: |
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|
1
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
|
585 2.16-GHz |
X |
X |
X |
|
|
|
|
processor (1-MB L2 |
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|
cache, 667-MHz |
|
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FSB) |
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|
T1700 1.83-GHz |
X |
X |
X |
|
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|
processor (1-MB L2 |
|
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|
cache, 667-MHz |
|
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FSB) |
|
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|
900 2.2-GHz |
X |
X |
X |
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processor (1-MB L2 |
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cache, 667-Mhz |
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FSB) |
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T1600 1.66-GHz |
X |
X |
X |
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processor (1-MB L2 |
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cache, 667-MHz |
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FSB) |
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Chipset |
Northbridge |
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Intel GL40 |
X |
X |
X |
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Intel GM45 |
X |
X |
X |
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Intel PM45 |
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X |
X |
X |
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Southbridge: Intel |
X |
X |
X |
X |
X |
X |
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ICH8M |
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Graphics |
Intel GMA 4500M |
X |
X |
X |
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(shared memory) |
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2 Chapter 1 Product description
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
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|
Intel GMA |
X |
X |
X |
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4500MHD (shared |
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memory) |
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●Up to 285 MB on computer models equipped with 1024 MB of main system memory
●Up to 797 MB on computer models equipped with 2048 MB of main system memory
●Up to 1309 MB on computer models equipped with 3072 MB of main system memory
●Up to 1309 MB on computer models equipped with 4096 MB of main system memory (32-bit OS)
●Up to 1759 MB on computer models equipped with 4096 MB of main system memory (64-bit OS)
3
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
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|
|
NVIDIA N10M-GE2- |
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|
X |
X |
X |
|
S with 512 MB |
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dedicated video |
|
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memory |
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● Up to 767 MB |
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on computer |
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models |
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equipped with |
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1024 MB of |
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main system |
|
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memory |
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● Up to 1278 MB |
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on computer |
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models |
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equipped with |
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2048 MB of |
|
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|
|
main system |
|
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|
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memory |
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● Up to 1790 MB |
|
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on computer |
|
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models |
|
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equipped with |
|
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|
3072 MB of |
|
|
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|
|
|
|
main system |
|
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|
|
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memory |
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● Up to 1790 MB |
|
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on computer |
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models |
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equipped with |
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4096 MB of |
|
|
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|
|
|
main system |
|
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memory (32-bit |
|
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|
OS) |
|
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● Up to 2302 MB |
|
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on computer |
|
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models |
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equipped with |
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4096 MB of |
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|
|
main system |
|
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|
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memory (64-bit |
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OS) |
|
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Panel |
17.3-inch 16:9 wide- |
X |
X |
X |
X |
X |
X |
|
aspect ratio |
|
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(1600×900), white- |
|
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LED backlit, HD |
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BrightView display |
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panel |
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Memory |
2 SODIMM slots |
X |
X |
X |
X |
X |
X |
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|
Customer- |
X |
X |
X |
X |
X |
X |
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accessible/ |
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upgradable |
|
|
|
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|
|
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|
|
|
|
|
|
|
4 Chapter 1 Product description
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
|
|
Support for DDR2 |
X |
X |
X |
X |
X |
X |
|
|
dual-channel 800- |
|
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MHz |
|
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Support up to 4-GB |
X |
X |
X |
X |
X |
X |
|
|
max system |
|
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memory in the |
|
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following |
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configurations: |
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● |
1024-MB |
X |
X |
X |
X |
X |
X |
|
|
(1024×1) |
|
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|
|
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● |
2048-MB |
X |
X |
X |
X |
X |
X |
|
|
(1024×2) |
|
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● |
2048-MB |
X |
X |
X |
X |
X |
X |
|
|
(2048 ×1) |
|
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|
|
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● |
3072-MB |
X |
X |
X |
X |
X |
X |
|
|
(1024×1 + |
|
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|
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|
2048×1) |
|
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|
|
● |
4096-MB |
X |
X |
X |
X |
X |
X |
|
|
(2048×2) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Hard drives |
Support for 9.5-mm, |
X |
X |
X |
X |
X |
X |
|
|
6.35-cm (2.50-in) |
|
|
|
|
|
|
|
|
hard drives |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Customer |
X |
X |
X |
X |
X |
X |
|
|
accessible |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Single hard drive |
X |
X |
X |
X |
X |
X |
|
|
configurations: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
500-GB, 5400-rpm |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
|
320-GB, 5400-rpm |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
|
250-GB, 5400-rpm |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
|
160-GB, 5400-rpm |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
5
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
Optical |
Fixed SATA 12.7- |
X |
X |
X |
X |
X |
X |
drives |
mm tray load |
|
|
|
|
|
|
|
Support for: |
|
|
|
|
|
|
|
● DVD±RW and |
|
|
|
|
|
|
|
CD-RW |
|
|
|
|
|
|
|
SuperMulti |
|
|
|
|
|
|
|
Double-Layer |
|
|
|
|
|
|
|
Combo Drive |
|
|
|
|
|
|
|
with |
|
|
|
|
|
|
|
LightScribe |
|
|
|
|
|
|
|
● Blu-ray ROM |
|
|
|
|
|
|
|
with |
|
|
|
|
|
|
|
LightScribe |
|
|
|
|
|
|
|
DVD±R/RW |
|
|
|
|
|
|
|
SuperMulti DL |
|
|
|
|
|
|
|
Drive |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Camera |
VGA camera, |
X |
X |
X |
X |
X |
X |
|
640×480 by 22.5 |
|
|
|
|
|
|
|
frames per second |
|
|
|
|
|
|
|
Low-light fixed angle |
|
|
|
|
|
|
|
with activity light |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Microphone |
Single analog |
X |
X |
X |
X |
X |
X |
|
microphone |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Audio |
High-definition |
X |
X |
X |
X |
X |
X |
|
audio supports |
|
|
|
|
|
|
|
Microsoft premium |
|
|
|
|
|
|
|
requirements |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Modem |
56K V.92 data/fax |
X |
X |
X |
X |
X |
X |
|
MDC modem |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Ethernet |
Integrated Realtek |
X |
X |
X |
X |
X |
X |
|
8102E 10/100 |
|
|
|
|
|
|
|
network interface |
|
|
|
|
|
|
|
card (NIC) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Wireless |
Integrated wireless |
|
|
|
|
|
|
|
local area network |
|
|
|
|
|
|
|
(WLAN) options by |
|
|
|
|
|
|
|
way of wireless |
|
|
|
|
|
|
|
module: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Atheros AR9280 |
X |
X |
X |
X |
X |
X |
|
802.11a/b/g/n |
|
|
|
|
|
|
|
WLAN module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Broadcom |
X |
X |
X |
X |
X |
X |
|
BCM4312 802.11b/ |
|
|
|
|
|
|
|
g WLAN module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Atheros AR2425 |
X |
X |
X |
X |
X |
X |
|
802.11b/g WLAN |
|
|
|
|
|
|
|
module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
6 Chapter 1 Product description
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
|
|
Intel WiFi Link 5100 |
X |
X |
X |
X |
X |
X |
|
|
802.11a/b/g/n |
|
|
|
|
|
|
|
|
WLAN module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Intel WiFi Link 5100 |
X |
X |
X |
X |
X |
X |
|
|
802.11a/b/g WLAN |
|
|
|
|
|
|
|
|
module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Atheros AR2425 |
X |
X |
X |
X |
X |
X |
|
|
802.11b/g WLAN |
|
|
|
|
|
|
|
|
module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Atheros AR9280 |
X |
X |
X |
X |
X |
X |
|
|
802.11a/g/n WLAN |
|
|
|
|
|
|
|
|
module |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Mechanical |
X |
X |
X |
X |
X |
X |
|
|
reserved to support |
|
|
|
|
|
|
|
|
MIMO 3x3 antennas |
|
|
|
|
|
|
|
|
in display panel |
|
|
|
|
|
|
|
|
enclosure |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
External |
Realtek RTS5158E |
X |
X |
X |
X |
X |
X |
|
media card |
Digital Media Slot |
|
|
|
|
|
|
|
|
(non-push-push |
|
|
|
|
|
|
|
|
insertion/removal) |
|
|
|
|
|
|
|
|
● |
Memory Stick |
|
|
|
|
|
|
|
|
(MS) |
|
|
|
|
|
|
|
● |
Memory Stick |
|
|
|
|
|
|
|
|
Pro (MSP) |
|
|
|
|
|
|
|
● |
MultiMedia |
|
|
|
|
|
|
|
|
Card (MMC) |
|
|
|
|
|
|
|
● |
Secure Digital |
|
|
|
|
|
|
|
|
(SD) Memory |
|
|
|
|
|
|
|
|
Card |
|
|
|
|
|
|
|
● |
xD Picture |
|
|
|
|
|
|
|
|
Card (XD) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Ports |
Audio-out jack |
X |
X |
X |
X |
X |
X |
|
|
(stereo headphone) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Audio-in jack (stereo |
X |
X |
X |
X |
X |
X |
|
|
microphone) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Consumer infrared |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
|
HDMI v1.3 |
X |
X |
X |
X |
X |
X |
|
|
supporting 1080p |
|
|
|
|
|
|
|
|
with HDCP key |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
7
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
|
|
VGA (Dsub 15 pin) |
X |
X |
X |
X |
X |
X |
|
|
supporting: |
|
|
|
|
|
|
|
|
● |
1920×1200 |
|
|
|
|
|
|
|
|
external |
|
|
|
|
|
|
|
|
resolution at |
|
|
|
|
|
|
|
|
75 Hz |
|
|
|
|
|
|
|
● |
1600×1200 |
|
|
|
|
|
|
|
|
external |
|
|
|
|
|
|
|
|
resolution at |
|
|
|
|
|
|
|
|
75 Hz |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
RJ-11 (modem) |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
|
RJ-45 (Ethernet, |
X |
X |
X |
X |
X |
X |
|
|
includes link and |
|
|
|
|
|
|
|
|
activity lights) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
USB 2.0 ports on the |
X |
X |
X |
X |
X |
X |
|
|
computer (one USB |
|
|
|
|
|
|
|
|
port is combined |
|
|
|
|
|
|
|
|
with eSATA) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Hot plug/unplug and |
X |
X |
X |
X |
X |
X |
|
|
auto detect for |
|
|
|
|
|
|
|
|
correct output to |
|
|
|
|
|
|
|
|
wide aspect vs. |
|
|
|
|
|
|
|
|
standard aspect |
|
|
|
|
|
|
|
|
video |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
AC adapter plug |
X |
X |
X |
X |
X |
X |
|
|
(smart pin) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Docking |
No docking |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
|
Keyboard/ |
17-inch full-size |
X |
X |
X |
X |
X |
X |
|
pointing |
keyboard with |
|
|
|
|
|
|
|
devices |
numeric keypad |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Synaptics |
X |
X |
X |
X |
X |
X |
|
|
TouchPad (supports |
|
|
|
|
|
|
|
|
2-way scroll with |
|
|
|
|
|
|
|
|
legend, taps |
|
|
|
|
|
|
|
|
enabled as default) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Power |
Battery, 47-Wh, 2.2- |
X |
X |
X |
X |
X |
X |
|
requirements |
Ah, 6-cell Li-ion |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
90-W AC adapter |
|
|
|
X |
X |
X |
|
|
with localized cable |
|
|
|
|
|
|
|
|
plug support (2-wire |
|
|
|
|
|
|
plug with ground pin, supports 2-pin DC connector)
8 Chapter 1 Product description
Category |
Description |
Presario |
HP G71 |
Silver HP |
Presario |
HP G71 |
Silver HP |
|
|
CQ71 |
Notebook |
G71 |
CQ71 |
Notebook |
G71 |
|
|
Notebook |
(UMA) |
Notebook |
Notebook |
(Discrete) |
Notebook |
|
|
(UMA) |
|
(UMA) |
(Discrete) |
|
(Discrete) |
|
|
|
|
|
|
|
|
|
65-W AC adapter |
X |
X |
X |
|
|
|
|
with localized cable |
|
|
|
|
|
|
|
plug support (2-wire |
|
|
|
|
|
|
|
plug with ground pin, |
|
|
|
|
|
|
|
supports 2-pin DC |
|
|
|
|
|
|
|
connector) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Security |
Kensington Security |
X |
X |
X |
X |
X |
X |
|
Lock |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Windows Vista® |
X |
X |
X |
X |
X |
X |
|
Business (32-bit) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Windows Vista |
X |
X |
X |
X |
X |
X |
|
Premium (32 and |
|
|
|
|
|
|
|
64-bit) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Windows Vista |
X |
X |
X |
X |
X |
X |
|
Home Basic (32-bit) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
FreeDOS |
X |
|
|
X |
|
|
|
|
|
|
|
|
|
|
Serviceability |
End-user |
|
|
|
|
|
|
|
replaceable parts: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
AC adapter |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
Battery (system) |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
Hard drive |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
Memory module |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
Modem module |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
RTC Battery |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
Optical drive |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
|
WLAN module |
X |
X |
X |
X |
X |
X |
|
|
|
|
|
|
|
|
9
Component |
Description |
|
|
|
|
(1) |
TouchPad on/off button |
Enables/disables the TouchPad. |
|
|
|
(2) |
TouchPad* |
Moves the pointer and selects or activates items on the screen. |
|
|
|
(3) |
Left TouchPad button* |
Functions like the left button on an external mouse. |
|
|
|
(4) |
TouchPad light |
● White: TouchPad is enabled. |
|
|
● Amber: TouchPad is disabled. |
|
|
|
(5) |
TouchPad scroll zone |
Scrolls up or down. |
|
|
|
(6) |
Right TouchPad button* |
Functions like the right button on an external mouse. |
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
10 Chapter 2 External component identification
NOTE: Your computer may look slightly different from the illustration in this section.
Component |
Description |
||
|
|
|
|
(1) |
Caps lock light |
On: Caps lock is on. |
|
|
|
|
|
(2) |
Power lights (2)* |
● |
On: The computer is on. |
|
|
● |
Blinking: The computer is in the Sleep state. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(3) |
Wireless light |
● |
Blue: An integrated wireless device, such as a wireless local |
|
|
|
area network (WLAN) device and/or a Bluetooth® device, is |
|
|
|
on. |
|
|
● |
Amber: All wireless devices are off. |
|
|
|
|
(4) |
Num lock light |
On: Num lock is on or the integrated numeric keypad is enabled. |
|
|
|
|
|
(5) |
Battery light |
● |
On: A battery is charging. |
|
|
● |
Blinking: A battery that is the only available power source has |
|
|
|
reached a low battery level. When the battery reaches a |
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critical battery level, the battery light begins blinking rapidly. |
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● |
Off: If the computer is plugged into an external power source, |
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the light is turned off when all batteries in the computer are |
|
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fully charged. If the computer is not plugged into an external |
power source, the light stays off until the battery reaches a low battery level.
Top components 11
Component |
Description |
|
|
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|
(6) |
Drive light |
Blinking: The hard drive or optical drive is being accessed. |
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
12 Chapter 2 External component identification
NOTE: Your computer may look slightly different from the illustration in this section.
Component |
Description |
|
|
|
|
(1) |
Speakers (2) |
Produce sound. |
|
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|
(2) |
Power button* |
● When the computer is off, press the button to turn on the |
|
|
computer. |
|
|
● When the computer is on, press the button briefly to initiate |
|
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Sleep. |
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● When the computer is in the Sleep state, press the button |
|
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briefly to exit Sleep. |
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● When the computer is in Hibernation, press the button briefly |
|
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to exit Hibernation. |
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If the computer has stopped responding and Windows® shutdown |
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procedures are ineffective, press and hold the power button for at |
|
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least 5 seconds to turn off the computer. |
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To learn more about your power settings, select Start > Control |
|
|
Panel > System and Maintenance > Power Options. |
|
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|
(3) |
Wireless button |
Turns the wireless feature on or off but does not create a wireless |
|
|
connection. |
NOTE: To establish a wireless connection, a wireless network must already be set up.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Top components 13
NOTE: Your computer may look slightly different from the illustration in this section.
Component |
Description |
|
|
|
|
(1) |
esc key |
Displays system information when pressed in combination with |
|
|
the fn key. |
|
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|
(2) |
fn key |
Executes frequently used system functions when pressed in |
|
|
combination with a function key or the esc key. |
|
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|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
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|
(4) |
Function keys |
Execute frequently used system functions when pressed in |
|
|
combination with the fn key. |
|
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|
(5) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
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|
(6) |
Integrated numeric keypad and volume hotkeys |
● Can be used like the keys on an external numeric keypad. |
|
|
● Adjusts system volume when the asterisk (*), minus sign (-), |
|
|
or plus sign (+) is pressed in combination with the fn key. |
|
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14 Chapter 2 External component identification
Component |
Description |
|
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|
|
(1) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, stereo array |
|
|
microphone, or monaural microphone. |
|
|
|
(2) |
Audio-out (headphone) jack |
Produce sound when connected to optional powered stereo |
|
|
speakers, headphones, ear buds, a headset, or television audio. |
|
|
|
NOTE: Your computer may look slightly different from the illustration in this section.
Component |
Description |
|
|
|
|
(1) |
Optical drive |
Reads optical discs and, on select models, also writes to optical |
|
|
discs. |
|
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|
(2) |
Optical drive light |
Blinking: The optical drive is being accessed. |
|
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|
(3) |
USB ports (2) |
Connect optional USB devices. |
|
|
|
(4) |
RJ-11 (modem) jack (select models only) |
Connects a modem cable. |
|
|
|
(5) |
AC adapter light |
● On: The computer is connected to external power. |
|
|
● Off: The computer is not connected to external power. |
|
|
|
(6) |
Power connector |
Connects an AC adapter. |
|
|
|
Front components 15
NOTE: Your computer may look slightly different from the illustration in this section.
Component |
Description |
||
|
|
|
|
(1) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
|
NOTE: The security cable is designed to act as a deterrent, but |
|
|
|
it may not prevent the computer from being mishandled or stolen. |
|
|
|
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|
(2) |
Vent |
Enables airflow to cool internal components. |
|
|
|
NOTE: The computer fan starts up automatically to cool internal |
|
|
|
components and prevent overheating. It is normal for the internal |
|
|
|
fan to cycle on and off during routine operation. |
|
|
|
|
|
(3) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
|
|
(4) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
|
|
(5) |
HDMI port (select models only) |
Connects an optional video or audio device, such as a high- |
|
|
|
definition television, or any compatible digital or audio component. |
|
|
|
NOTE: Depending on your computer model, the computer may |
|
|
|
include an HDMI port or a USB port at this location. |
|
|
|
|
|
(6) |
eSATA/USB port |
Connects a high-performance eSATA component, such as an |
|
|
|
eSATA external hard drive, or connects an optional USB device. |
|
|
|
|
|
(7) |
Digital Media Slot (select models only) |
Supports the following digital card formats: |
|
|
|
● |
Memory Stick (MS) |
|
|
● Memory Stick Pro (MSP) |
|
|
|
● |
MultiMediaCard (MMC) |
|
|
● Secure Digital (SD) Memory Card |
|
|
|
● xD-Picture Card (XD) |
|
|
|
|
|
(8) |
Digital Media Slot light |
On: The Digital Media Slot is in use. |
|
|
|
|
|
16 Chapter 2 External component identification
Component |
Description |
|
|
Vent |
Enables airflow to cool internal components. |
|
NOTE: The computer fan starts up automatically to cool internal |
|
components and prevent overheating. It is normal for the internal fan to |
|
cycle on and off during routine operation. |
|
|
Rear component 17
Component |
Description |
|
|
|
|
(1) |
Battery bay |
Holds the battery. |
|
|
|
(2) |
Battery release latch |
Releases the battery from the battery bay. |
|
|
|
(3) |
Vents (5) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool internal |
|
|
components and prevent overheating. It is normal for the internal |
|
|
fan to cycle on and off during routine operation. |
|
|
|
(4) |
Wireless module compartment |
Holds a wireless LAN module. |
|
|
NOTE: To prevent an unresponsive system, replace the wireless |
|
|
module only with a wireless module authorized for use in the |
|
|
computer by the governmental agency that regulates wireless |
|
|
devices in your country or region. If you replace the module and |
|
|
then receive a warning message, remove the module to restore |
|
|
computer functionality, and then contact technical support through |
|
|
Help and Support. |
|
|
|
(5) |
Hard drive bay |
Holds the hard drive and contains the memory module slots. |
|
|
|
18 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(1) |
Internal display switch |
Turns off the display and initiates Sleep if the display is closed while |
|
|
the power is on. |
|
|
|
(2) |
Webcam light (select models only) |
On: The webcam is in use. |
|
|
|
(3) |
Webcam (select models only) |
Records audio and video and captures still photographs. |
|
|
|
(4) |
Internal microphone |
Records sound. |
|
|
|
Display components 19
Your computer model has at least 2 antennas that send and receive signals from one or more wireless devices.
NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
20 Chapter 2 External component identification
Component |
Description |
|
|
|
|
(1) |
Power cord* |
Connects an AC adapter to an AC outlet. |
|
|
|
(3) |
AC adapter |
Converts AC power to DC power. |
|
|
|
(3) |
Battery* |
Powers the computer when the computer is not plugged into |
|
|
external power. |
*Batteries and power cords vary in appearance by region and country.
Additional hardware components 21
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1)Product name: The product name affixed to the front of the computer.
(2)Serial number (s/n): An alphanumeric identifier that is unique to each product.
(3)Part number/product number (p/n): The number that identifies the product and its internal components. This number is required when replacement parts are ordered.
(4)Model description: An alphanumeric identifier used to locate, documents, drivers and support for your computer.
(5)Warranty period: The duration of the warranty period for this computer.
22 Chapter 3 Illustrated parts catalog