Compaq 1693, 1887, 1690, 1694, 1688 User Manual

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Download to this Maintenance and Service Guide (MSG) to your hard drive.

Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of those whose job it is to repair Compaq products. The Notice, contains the copyright and trademark

information. The Preface shows symbol conventions, Technician Notes and Serial Number locations on the unit.

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This MSG will be periodically maintained and updated online as needed.

For content comments or questions, contact the Editor.

To report a technical problem, contact your Regional Support Center or IM Help Center.

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Battery Pack Operations

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.

Compaq, Presario Series Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 98 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Maintenance and Service Guide

Compaq Presario Series Portable Computer

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First Edition (March 1999)

Compaq Computer Corporation

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Pack Operations

Preface

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Portable Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Presario Series Portable Computers without notice.

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

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NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty.

Serial Number

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.

Locating Additional Information

The following documentation is available to support this product:

Compaq Presario Series Portable Computer documentation set

Introducing Windows 98 Guide

Service Training Guides

Compaq Service Advisories and Bulletins

Compaq QuickFind

Compaq Service Quick Reference Guide

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Illustrated Parts Catalog |

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Pack Operations

Product Description

Models and

Features

Controls and Lights

Front Bezel Lights

Front Bezel Buttons

Left Side Components

Right Side Components

Underside of Unit

Rear Connectors

Power Management for Windows 98

The Compaq Presario Series Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative and integrated design, outstanding audio and video, advanced core features, and attractive styling. This full-function, AMD-K6-based portable computer allows full desktop functionality.

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Illustrated Parts Catalog |

Removal & Replacement Procedures | Specifications | Pin Assignments | Battery

Pack Operations

Troubleshooting

Preliminary

Steps

Clearing the

Power-On

Password

Power-On Self

Test (POST)

Compaq

Diagnostics

Diagnostic Error

Codes

Troubleshooting

Without

Diagnostics

Solving Minor

Problems

Contacting

Compaq

Support

This section covers troubleshooting information for the Compaq Presario Series Portable Computers. The basic steps in troubleshooting include:

1. Follow the Preliminary Steps.

2. Run the Power-On Self-Test (POST).

3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.

When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them in the

order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

Note: If the problem is intermittent, check the computer several times to verify that the problem is solved.

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Illustrated Parts Catalog |

Removal & Replacement Procedures | Specifications | Pin Assignments | Battery

Pack Operations

Illustrated Parts Catalog

System Unit

Boards

Display

Assembly

Mass Storage

Devices

Miscellaneous

Cable Kit

Miscellaneous

Hardware Kit

Miscellaneous

Plastics Kit

Miscellaneous

Parts

Documentation

and Software

This section provides an breakdown and identifies the spare parts ordering number associated with each item(s) for the Compaq Presario Series Portable Computers.

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Illustrated Parts Catalog |

Removal & Replacement Procedures | Specifications | Pin Assignments | Battery

Pack Operations

Removal and Replacement Procedures

This section explains the removal and replacement procedures for the computer.

Serial Number Location

Removal sequence

Electrostatic

 

Discharge

 

Service

 

Considerations

 

Cables and

 

Connectors

 

Preparing the

 

Computer for

 

Disassembly

 

Battery Pack

 

Palmrest Cover

 

with Touch Pad

 

Heatspreader

Report the computer serial number to Compaq when requesting information

 

Keyboard

or ordering spare parts.

Processor

 

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Hard Drive

DVD or

CD Drive

Battery Charger

Board

Modem

Display Panel

Assembly

Upper CPU

Cover

Network

Interface Card

Speaker

Assembly

Diskette Drive

Fan Assembly

System Board

Dip Switch

Settings

Memory Module

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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

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Specifications

This chapter covers the following specifications of Compaq Presario Series Portable Computers:

Computer models

Physical and environmental

System Interrupts

System DMA

System I/O Address

System Memory Catalog

Display

Memory expansion

Diskette drive

Hard drive

DVD or CD drive

Battery pack

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Physical and Environmental

Computer Specifications

Dimensions

Height

Depth

Width

Weight

Model 1683

Model 1685

Model 1687

Model 1688

Model 1690

Stand-Alone (Battery Pack) Power Requirements

Nominal Operating Voltage

Maximum Operating Power

Peak Operating Power

AC Power Requirements

Operating Voltage

Operating Current

Operating Frequency

Maximum Transient

Temperature

U.S.

Metric

1.97 in

5.0 cm

12.32 in

31.3 cm

10.12 in

25.7 cm

(Data not available)

(Data not available)

7.19lbs

3260 g

7.19 lbs

3260 g

7.36 lbs

3340 g

7.76 lbs

3520 g

Li Ion

W @ 14.8 VDC

W @ 56.5 W

W @ 58.5 W

(Information not available)

Operating

41° to 95 °F

5° to 35 °C

Nonoperating

-4° to 140 °F

-20° to 60 °C

Relative Humidity (Non-condensing)

 

 

 

 

Operating

10 to 90%

35°C to 90%

Nonoperating (tw = 38.7°C max)

5 to 95%

60°C to 95%

Altitude

 

 

Operating

0 to 10,000 ft

0 to 3.15 km

Nonoperating

0 to 30,000 ft

0 to 10.14 km

Shock

 

 

 

 

Operating

10 G, 11 ms, half sine

 

Non operating

240 G, 2 ms, half sine

 

Vibration

 

 

 

 

 

 

 

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Operating

0.55 G, 0.25 Oct/Min

 

sweep rate

Nonoperating

1.5 G, 0.25 Oct/Min

 

sweep rate

 

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario Series Portable Computers operate

 

well within this range of temperatures.

 

 

System Interrupts

 

 

 

 

 

 

 

 

 

 

 

System Interrupts

 

 

 

 

Hardware IRQ

System Function

 

 

 

IRQ0

System Timer

 

 

 

IRQ1

Standard 101/102-Key or Microsoft Natural Keyboard

 

 

 

IRQ2

Programmable interrupt controller

 

 

 

IRQ3

IRQ Holder for PCI Steering

 

 

 

IRQ3

ALi PCI to USB Open Host Controller

IRQ4

Communications Port (COM1)

IRQ5

IRQ Holder for PCI Steering

IRQ5

PCI Fast Ethernet DEC 21143 Based Adapter

IRQ5

ESS SOLO-1 PCI AudioDrive

IRQ5

IRQ Holder for PCI Steering

IRQ6

Standard Floppy Disk Controller

IRQ7

Printer Port (LPT1)

IRQ8

System CMOS / real-time clock

IRQ9

RAGE LT PRO AGP 2X (English)

IRQ9

IRQ Holder for PCI Steering

IRQ10

Texas Instruments PCI-1211 CardBus Controller

IRQ10

IRQ Holder for PCI Steering

IRQ10

Lucent 56K V.90 PCI DF Modem

IRQ12

Synaptics PS/2 TouchPad

IRQ13

Numeric data processor

IRQ14

ALi M5229 PCI Bus Master IDE Controller

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IRQ14

Primary IDE controller (dual fifo)

IRQ15

ALi M5229 PCI Bus Master IDE Controller

IRQ15

Secondary IDE controller (dual fifo)

System DMA

 

System DMA

Hardware DMA

System Function

0

(free)

1

ESS SOLO-1 DOS Emulation

2

Standard Floppy Disk Controller

3

(free)

4

Direct memory access controller

5

(free)

System I/O Address

 

 

System I/O Address

I/O Address (Hex)

 

System Function (Shipping Configuration)

0000

- 000Fh

Direct memory access controller

0020h - 0021h

Programmable interrupt controller

0040h - 0043h

System timer

0060h

- x0060h

Standard 101/102-Key or Microsoft Natural Keyboard

0061h

- x0061h

System speaker

0064h

- x0064h

Standard 101/102-Key or Microsoft Natural Keyboard

0070h - 0071h

System CMOS/real time clock

0080h - 0080h

Motherboard resources

0081h - 008Fh

Direct memory access controller

0092h - 0092h

Motherboard resources

00A0h - 00A1h

Programmable interrupt controller

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Compaq 1693, 1887, 1690, 1694, 1688 User Manual

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00B1h - 00B3h

Motherboard Resources

00C0h - 00DFh

Direct memory access controller

00EAh - 00EBh

Motherboard resources

00F0h - 00FFh

Numeric data processor

0100h - 010Fh

Motherboard resources

0170h - 0177h

ALi M5229 PCI Bus Master IDE Controller

0170h - 0177h

Secondary IDE controller (dual fifo)

01F0h - 01F7h

ALi M5229 PCI Bus Master IDE Controller

0200h - 0203h

Gameport Joystick

0220h

- 022Fh

ESS SOLO-1 DOS Emulation

0330h - 0331h

ESS SOLO-1 DOS Emulation

0376h - 0376h

Secondary IDE controller (dual fifo)

0376h - 0376h

ALi M5229 PCI Bus Master IDE Controller

0378h

- 037Fh

Printer Port (Ltp1)

0388h - 038Bh

ESS SOLO-1 DOS Emulation

03B0h - 03BBh

RAGE LT PRO AGP 2X (English)

03C0h - 03DFh

RAGE LT PRO AGP 2X (English)

03F0h - 03F5h

Standard Floppy Disk Controller

03F6h - 03F6h

Primary IDE controller (dual fifo)

03F6h - 03F6h

ALi M5229 PCI Bus Master IDE Controller

03F7h - 03Fh7

Standard Floppy Disk Controller

03F8h - 03FFh

Communication Port (COM1)

040Bh - 040Bh

Motherboard Resources

040D0h - 04D1h

Motherboard Resources

04D6h - 04D6h

Motherboard Resources

0CF8h - 0CFFh

PCI Bus

1000h - 103Fh

Motherboard Resources

1040h - 105Fh

Motherboard Resources

1060h - 106Fh

ESS SOLO-1 PCI AudioDrive

1070h - 107Fh

ESS SOLO-1 PCI AudioDrive

1080h - 10FFh

PCI Fast Ethernet DEC 21143 Based Adapter

1400h - 14FFh

Lucent 56K V.90 PCI DF Modem

1800h - 183Fh

ESS SOLO-1 PCI AudioDrive

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1840h - 1847h

Primary IDE controller (dual fifo)

1840h - 184Fh

ALi M5229 PCI Bus Master IDE Controller

1848h - 184Fh

Secondary IDE controller (dual fifo)

1850h - 1853h

ESS SOLO-1 PCI AudioDrive

1854h - 1857h

ESS SOLO-1 PCI AudioDrive

1858h - 185Fh

Lucent 56K V.90 PCI DF Modem

2000h - 2FFFh

PCI standard PCI-to-PCI bridge

2000h - 20FFh

RAGE LT PRO AGP 2X (English)

System Memory Catalog

 

System Memory Catalog

 

 

Memory Address

System Function

00000000h - 0009FFFFh

System board extension for PnP BIOS

000A0000h - 000AFFFFh

RAGE LT PRO AGP 2X (English)

000B0000h - 000BFFFFh

RAGE LT PRO AGP 2X (English)

000C0000h - 000CBFFFh

RAGE LT PRO AGP 2X (English)

000DC000h - 000DFFFFh

Motherboard Resources

000E0000h - 000FFFFFh

System board extension for PnP BIOS

00100000h - 01FFFFFFh

System board extension for PnP BIOS

0C000000h - 0C000FFFh

Texas Instruments PCI-1211 CardBus Controller

E0000000h - E3FFFFFFh

ALi M1541 AGP System Controller

FC000000h - FCFFFFFFh

ALi PCI to USB Open Host Controller

FC001000h - FC0010FFh

Lucent 56K V.90 PCI DF Modem

FC001400h - FC0017FFh

PCI Fast Ethernet DEC 21143 Based Adapter

FC100000h - FDFFFFFFh

PCI standard PCI-to-PCI bridge

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FC100000h - FC100FFFh

RAGE LT PRO AGP 2X (English)

FC120000h - FC13FFFFh

RAGE LT PRO AGP 2X (English)

FD000000h - FDFFFFFFh

RAGE LT PRO AGP 2X (English)

FFFC0000h - FFFFFFFFh

Motherboard Resources

Display

12.1" (Diagonal) TFT Display with LVDS

 

U.S.

Metric

Dimensions

7.83"

19.9 cm

Height

Width

10.8"

25.7 cm

Diagonal Size

12.1"

30.7 cm

Mounting

Internal

 

Number of Colors

16 M

 

Contrast Ratio

Typical 150:1

 

Brightness

Over 120 cd/m~3

 

Pixel Resolution

0.30 x 0.30 mm

 

Pitch

 

Format

800 x 600

 

Configuration

RGB Stripe

 

Backlight

Edge Light

 

Character Display

80 x 25, 80 x 50

 

Total Power Consumption

5.4 W (max)

 

(Information not available)

13.3" (Diagonal) TFT Display with LVDS

U.S. Metric

Dimensions

Height

Width

Diagonal Size

Mounting

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Number of Colors

Contrast Ratio

Brightness

Pixel Resolution

Pitch

Format

Configuration

Backlight

Character Display

Total Power Consumption

14.1" (Diagonal) TFT Display with LVDS

 

U.S.

Metric

Dimensions

8.43"

21.42 cm

Height

Width

11.2"

28.56 cm

Diagonal Size

14.1"

35.8 cm

Mounting

Internal

 

Number of Colors

64 K

 

Contrast Ratio

Typical 150:1

 

Brightness

Over 120 cd/m~3

 

Pixel Resolution

0.279 x 0.279 mm

 

Pitch

 

Format

1024 x 768

 

Configuration

RGB Stripe

 

Backlight

Edge Light

 

Character Display

80 x 25

 

Total Power Consumption

6.6 W (max)

 

Memory Expansion

Base System Memory

 

Expansion Board Memory

 

Total Memory

32-MB

 

32-MB

 

64-MB

32-MB

 

64-MB

 

96-MB

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32-MB

128-MB

160-MB

64-MB

32-MB

96-MB

64-MB

64-MB

128-MB

64-MB

128-MB

192-MB

Diskette Drive

 

Diskette Drive

Diskette Size

3.5 in

Light

None

Height

.5" / 1.27 cm

Bytes per Sector:

512

Sectors per Track

18 (1.44-MB) / 15 (1.2-MB)

High Density

Low Density

9

Tracks per Side

80 (1.44-MB) / 80 (1.2-MB)

High Density

Low Density

80

Access Times

3 ms/6 ms

Track-to-Track (high/low)

Average (ms)

94 ms/174 ms

Setting Time (ms)

15 ms

Latency Average

100

Number of Read/Write Heads

2

Hard Drive

 

Hard Drives

 

 

6.4-GB

4.8-GB

Capacity Per Drive

6.4-GB

4.8-GB

Drive Type

65

65

Physical Configuration

8647

8647

Cylinders

Heads

6

6

Sectors per track

240-250

240-250

Bytes per sector

512

512

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Logical Configuration

13424

7944

Cylinders

Heads

15

15

Sectors per track

63

63

Bytes per sector

512

512

Seek Times

2.5 ms

2.5 ms

(Typical, Including settling in ms)

13 ms

13 ms (read)

Track to Track

Average Maximum

23 ms

23 ms

Rotational Speed

4200 rpm

4200 rpm

Transfer Rate

60.8 to 107.2 Mb/s

60.8 to 107.2 Mb/s

Media

At interface

33.3 MB/s

33.3 MB/s

Sector Interleave

1:1

1:1

Buffer Size

512 KB

512 KB

DVD or CD Drive

Applicable Disk

CD Drive

24x CD Drive

CD-DA, CD-ROM, CD-ROM XA, CD-1,

Photo CD (multisession), Video CD, CD-

R, CD-Extra (CD+), CD-G, CD-RW

Center Hole Diameter

.6" / 15 mm

Disc Diameter

12 cm, 8 cm

Disc Thickness

1.2 mm

Track Pitch

1.6 um

Access Time

110 ms

(typical, including setting)

Audio Output Level

+/- 0.27 Vrms

Line out

Headphone

none

Cache Buffer

128 KB

Data Transfer Rate

3600 KB/s

(typical, including setting)

150 KB/s

 

16.66 MB/sec

Startup Time

< 8 sec

Stop time

< 4 sec

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DVD Drive

Applicable Disk

Center Hole Diameter

Access Time

(typical, including setting)

Disc Thickness

Track Pitch

Laser

Beam Divergence

Audio Output Level

Line out Headphone

Cache Buffer

Data Transfer Rate

(typical, including setting)

Startup Time

Stop time

DVD-ROM, CD-ROM, CD-XA, CD-I, Photo CD,

Multisession, Audio, CD-R, CD-RW

6" / 15mm

<100 ms (CD)

<150 ms (DVD)

4.7", 3.15" / 12cm, 8cm 0.74um (DVD)

.05" / 1.2cm

1.0 volts RMS

0 - 0.6 volts RMS

512 KB/s (CD)

12,000 - 3,000 KB/s (CD)

2705 KB/s (DVD)

< 5 sec < 3 sec

Battery Pack

Battery Pack

 

Lithium Ion (Li ion) *

 

 

US

Metric

Dimensions

.81 in

2.05 cm

Height

Length

3.05 in

7.75 cm

Width

5.69 in

14.45 cm

Weight

0.85 Ib

.39 kg

Battery Pack Operating Time

3:00 hr

 

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Energy

Voltage

Amp-hour capacity Watt-hour capacity

Environmental Requirements

Operating Temperature Non-operating Temperature

Compliance

Data Compression

Fax Modulation

Command Set

Cable

14.8 V

3.0 Ah

44.4 Wh

32° F to 113 F -4° F to 140 ° F

Modem

0° to 45° C -20° to 60° C

ITU v.90~6 standard

Full ITU-T V.34 compliance

Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell 103, Bell 212A V.42bis/MNP 5

V. 17

V. 21 (Group III Compatible) V.29

V.27Ter

Hayes AT

Class 1 Fax

6 Ft. RJ-11 telephone cable

Top of Page

1.800.AT.COMPAQ

privacy and legal statement

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United States June 27, 2004

COMPAQ

STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |

 

SEARCH

Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)

| Home Page | Notice | Preface | Product Description | Troubleshooting |

Illustrated Parts Catalog |

Removal & Replacement Procedures | Specifications | Pin Assignments | Battery

Pack Operations

Connector Pin Assignments

This appendix provides connector pin assignment tables for Compaq Presario Series Portable Computers. For more information on connectors, refer to the section on Rear

Connectors.

NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).

Parallel Connector

Pin

Signal

Pin

Signal

1

Strobe*

10

Acknowledge*

2

Data Bit 0

11

Busy

3

Data Bit 1

12

Paper Out

4

Data Bit 2

13

Select

5

Data Bit 3

14

Auto Linefeed*

6

Data Bit 4

15

Error*

7

Data Bit 5

16

Initialize Printer*

8

Data Bit 6

17

Select In*

9

Data Bit 7

18-25

Signal Ground

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* = Active low

 

Serial Connector

Connector

Pin Signal

1 Carrier Detect

2 Receive Data

3 Transmit Data

4 Data Terminal Ready

5 Signal Ground

6 Data Set Ready

7 Ready to Send

8 Clear to Send

9 Ring Indicator

Keyboard/Mouse

Connector

Pin

Signal

 

1

Data 1

 

2

Data 2

 

3

Ground

 

4

+5 V

 

5

Clock 1

 

6

Clock 2

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External VGA Monitor

Connector

Pin

Signal

 

1

Red Analog

 

2

Green Analog

 

3

Blue Analog

 

4

Not connected

 

5

Ground

 

6

Ground Analog

 

7

Ground Analog

 

8

Ground Analog

 

9

Not connected

 

10

Ground

 

11

Monitor Detect

 

12

DDC2B Data

 

13

Horizontal Sync

 

14

Vertical Sync

 

15

DDC2B Clock

Universal Serial Bus

Connector Pin Signal

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