Citizen iDP-3551, iDP3550 User Manual

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DOT MATRIX PRINTER

MODEL iDP3550/3551

User’s Manual

Citizen iDP-3551, iDP3550 User Manual

iDP3550/3551 User’s Manual

Declaration of Conformity

This printer conforms to the following Standards:

Low Voltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC.

LVD : EN60950

 

EMC : EN55022

Class A

EN61000-3-2

EN61000-3-3

EN55024

This declaration is applied only for 230V model.

Warning : This is a Class A products. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., Japan CITIZEN es una marca registrada de CITIZEN WATCH CO., LTD., Japón

ESC/POS and EPSON are a trademark and registered trademark of SEIKO EPSON CORPORATION Star is a registered trademark of Star Micronics Corporation

Windows is a registered trademark of Microsoft Corporation

CITIZEN

iDP3550/3551 User’s Manual

IMPORTANT SAFETY INSTRUCTIONS

Read all of these instructions and save them for future reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

Slots and openings on the back or bottom of the case are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug of other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in an built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not place this product where the cord will be walked on.

If an extension cord is used with this product, make sure that the total of the ampere ratings of the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Except as explained elsewhere in this manual, do not attempt to service this product by yourself.

Opening and removing the covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When the power cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.

F.If the product exhibits a distinct change in performance, indicating a need for s ervice.

Please keep the poly bag which this equipment is packed in away from children or throw it away to prevent children from putting it on. Putting it on may cause suffocation.

CITIZEN

iDP3550/3551 User’s Manual

WICHTIGE SICHERHEITSANWEISUNGEN

Lesen Sie die nachfolgenden Anweisungen sorgfältig durch und bewahren Sie sie auf.

Befolgen Sie alle auf dem Drucker vermerkten Hinweise und Anweisungen. Vor dem

Reinigen grundsätzlich Stecker aus der Steckdose ziehen. Keine Flüssigkeiten oder Aerosolreiniger benutzen. Nut mit einem feuchten Tuch abwischen.

Der Drucker darf nicht in der Nähe von Wasser aufgestellt werden.

• Drucker nicht auf einem unstabilen Wagen, Stand oder Tisch aufstellen. Der Drucker könnte herunterfallen und dabel beschädigt werden.

Schlitze und Öffnungen im Gehäuse, in der Rückwand und im Boden dienen der Belüftung. Sie dürfen keinesfalls zugedeckt oder blockiert werden, da sich der Drucker sonst überhitzt. Drucker nicht auf ein Bett, Sofa, Teppich oder dergleichen stellen. Drucker nicht in der Nähe eines Heizkörpers aufstellen. Drucker darf nicht eingebaut werden, falls nicht für ausreichende Belüftung gesorgt ist.

Drucker nur mit der auf dem Typschild angegebenen Spannung betreiben. Wenn Sie sich nicht sicher sind, fragen Sie ihren Händler oder ihr zuständiges Elektrizitätswerk.

Nichts auf das Stromanschlußkabel stellen. Kabel muß so verlegt werden, daß man nicht darauftreten kann.

Ein etwaiges Verlängerungskabel muß der Stromstärke aller daran angeschlossenen Geräte entsprechen.

Keine Gegenstände in die Gehäuseschlitze schieben.

Drucker darf nur da gewartet werden, wo im Handbuch angegeben, Öffnen und.

Abnehmen von Abdeckungen, die mit “Do not remove” gekennzeichenet sind, könnte gefährliche spannungführende Stellen oder sonstige Gefahrenpunkte freilegen. Die wartung solcher Stellen darf grundsätzlich nur von bes onders ausgebildetem Fachpersonal vorgenommen werden.

A.Wenn das Stromanschlußkabel oder der Stecker beschädigt oder durch-gescheuert ist.

B.Wenn Flüssigkeit auf dem Drucker verschüttet wurde.

C.Wenn der Drucker im Regen gestanden hat oder Wasser darauf verschüttet wurde.

D.Wenn der Drucker trotz genauer Befolgung der Betriebsvorschriften nicht richtig arbeitet. Nur die in der Bedienungsanleitung angegebenen Einstellungen vornehmen. Ein Verstellen anderer Bedienungselemente könnte den Drucker beschädigen und macht umständliche Arbeiten eines qualifizierten Technikers erforderlich, um den Drucker Wieder auf den normalen Betrieb einzustellen.

E.Wenn der Drucker heruntergefallen ist oder das Gehäuse beschädigt wurde.

F.Wenn der Drucker in seiner Leistung nachläßt.

Bitte halten Sie den Kunststoffbeutel, in den die Ware verpackt ist, von Kindern entfernt, oder werfen Sie ihn weg, damit er nicht in die Hande von Kindern gerät. Das

Überstülpen des Beutels kann zum Ersticken führen.

Lärmemission kleiner 70dBA

CITIZEN

iDP3550/3551 User’s Manual

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 off FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Grät angebracht und leicht zugänglich sein.

For Uses in Canada

This digital apparatus does not exceed the class A limits for radio noise emissions from digital, apparatus, as set out in the radio interference regulations of the Canadian department of communications.

Pour L’utilisateurs Canadiens

Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien des communications.

CITIZEN

iDP3550/3551 User’s Manual

<CAUTIONS>

1.Prior to using the equipment, be sure to read this User's Manual thoroughly. Please keep it handy for reference whenever it may be needed.

2.The information contained herein may be changed without prior notice.

3.Reproduction of part or all of this User's Manual without permission is strictly prohibited.

4.Never service, disassemble, or repair parts that are not mentioned in this User's Manual.

5.Note that we will not be responsible for damages attributable to a user's incorrect operation/ handling or an improper operating environment.

6.Operate the equipment only as described in this User's Manual; otherwise accidents or problems may result.

7.Data are basically temporary; they cannot be stored or saved permanently or for a long time. Please note that we will not be responsible for damages or losses of profit resulting from losses of the data attributable to accidents, repairs, tests, and so on.

8.If you have any questions or notice any clerical errors or omissions regarding the information in this manual, please contact our office.

9.Please note that, notwithstanding Item 8 above, we will not be responsible for any effects resulting from operation of the equipment.

CITIZEN

iDP3550/3551 User’s Manual

SAFETY PRECAUTIONS -----

BE SURE TO OBSERVE

In order to prevent hazards to an operator or other persons and damage to property, be sure to observe the following precautions.

The following describes the degrees of hazard and damages that can occur if the given instructions are neglected or the equipment is incorrectly operated.

WARNING

Negligence of this precaution may result in death or serious injury.

CAUTION

Negligence of this precaution may result in injury or damage to property.

This is an illustration mark used to alert your attention.

This is an illustration mark used to indicate such information as an instruction or the like.

CITIZEN

iDP3550/3551 User’s Manual

WARNING

Never handle the equipment in the following manners, as it may break, become out of order, or overheat causing smoke and resulting in fire or electric shock.

If the equipment is used in an abnormal condition, such as when broken, then problems, smoke emission, abnormal odor/noise, and fire can result. If an abnormal condition exists, be sure to turn off the power, disconnect the power plug from a plug socket, and contact our dealer. Never repair the equipment on your own - it is very dangerous.

Do not allow the equipment to receive a strong impact or shock, such as kicking, stomping, hitting, dropping, and the like.

Install the equipment in a well-ventilated place. Do not use it in such a manner that its ventilation port will be blocked.

Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a place where salt or gases are contained in the air.

Do not connect/disconnect a power cord or a data cable, while holding the cable. Do not pull, install, use, or carry the equipment in such a manner that force will be applied to the cables.

Do not drop or insert any foreign substances, such as clips or pins, into the equipment.

Do not spill any liquid or spray any chemical-containing liquid over the equipment. If any liquid is spilled on it, turn off the power, disconnect the power cable and power cord from the plug socket, and

so on, and contact our dealer.

• Do not disassemble or remodel the equipment. Negligence of this may cause fire or electric shock.

Should water enter inside the equipment by any chance, unplug it and contact our office. Using it in that condition may result in fire or electric shock.

Use the equipment only with the specified commercial power supply. Negligence of this may result in fire, electric shock, or problems.

Do not damage, break, alter, excessively twist, pull, or bundle the power cord. Avoid placing heavy

 

objects on, or heating the power cord, as this may lead to damages to the power supply which may

 

cause a fire, an electric shock, or a malfunction. Contact our office if the power cord is damaged.

Do not connect/disconnect the power cord with wet hands. It may result in an electric shock or other

 

problems.

Do not overload a single electrical outlet, using a table tap or a curren t tap s ocket. It may result in fire

 

or electric shock.

An equipment packing bag must be discarded or kept away from children. A child can suffocate if the bag is placed over the head.

CITIZEN

iDP3550/3551 User’s Manual

PRECAUTIONS FOR INSTALLATION

Do not use or store the equipment in a place exposed to fire, moisture, or direct sunlight, or in a place near a heater or a thermal device where the prescribed operating temperature and humidity are not met, or in a place exposed to much oil, iron powder, or dust. The equipment may become out of order, emit smoke, or catch fire.

Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a

 

place where salt or gases are contained in the air. There is a danger of fire or electric shock.

Do not put any object on the printer.

It may cause trouble.

Do not use the equipment near a radio or TV receiver. Do not share the power from a plug socket a

 

radio or TV receiver is connected to.

It may cause a reception problem.

Use the equipment only at the specified voltage and frequency. Otherwise, it may emit smoke and catch fire or cause other problems.

Confirm that a plug socket used for connection has sufficient capacity.

Do not overload a single electrical outlet in connecting the power cable. It may result in the cable

catching fire or a power outage. Also, do not stamp or put any object on the cable.

Never connect a grounding cable to a gas pipe. There is a danger of explosion. When connecting or disconnecting the grounding cable, be sure to disconnect the power plug from the plug socket.

When connecting/disconnecting the cables, be sure to turn off the power first, including the connected side, and then connect/disconnect them, holding a plug and a connector. Do not pull or carry the equipment with a load applied to the cable.

Connect a connector cable securely. If a reverse-polarity connection is made, internal elements may be broken or a mating device may be adversely affected.

Use a shielding wire or twisted pair wire for a signal line, in order to minimize noise effect. Avoid connecting to a device that is likely to generate noise.

When a drawer kick connector is provided, do not connect any device other than the prescribed

solenoid specifications. Negligence of this could cause trouble.

Use the equipment in an environment where there is a plug socket near the main body and you can easily disconnect the power plug from it, to shut off the power.

When the equipment will not be used for a long period of time, unplug it.

When transporting the equipment, remove the rolled paper from it.

Install the equipment on a flat, stable desk in a well-ventilated place free from vibrations. (Do not block the ventilation port.)

CITIZEN

iDP3550/3551 User’s Manual

PRECAUTIONS FOR HANDLING

Do not handle the equipment in the following manners, because problems may result.

Do not print when there is no recording paper or ink ribbon set in the equipment. The print head may be damaged

Be careful not to drop foreign substances, such as clips, pins, and screws, into the main body.

Do not spill any liquid or spray any chemical-containing liquid over the equipment.

Do not stamp on, drop, hit, or give a strong shock to the equipment.

Never use a pointed object, such as a pen, to operate the operation panel.

Do not use Scotch tape to fasten paper together for conti nuous use.

Never pull the set paper forcibly. When opening/closing the printer cover, take care that the paper will not be caught.

To Prevent Injury and Spreading of Damage

Do not touch the printing part of the print head.

When turning on the power, do not touch the moving parts, such as a cutter and gear inside the main body, or electric parts.

Be careful to avoid bodily injure or damaging other objects with an edge of sheet metal.

Should any error occur while operating the equipment, stop it immediately and disconnect the power plug from the plug socket.

Should a problem occur, leave solving it to our serviceman. Do not disassemble the equipment on your own.

When opening/closing the cover, and so on, be careful not to catch your hand or finger on the equipment.

CITIZEN

iDP3550/3551 User’s Manual

DAILY MAINTENANCE

Prior to starting maintenance work, be sure to turn off the main body.

Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case. For severe soiling, dip the cloth in water and wring it, for wiping off the soil. Never use organic solvents, such as alcohol, thinner, trichlene, benzene, ketone, or chemical dusters.

If the equipment is contaminated with paper powder, use a soft brush to clean it.

CITIZEN

iDP3550/3551 User’s Manual

 

 

CONTENTS

 

1. OUTLINE

..............................................................................................................................................................

1

1.1

Features .........................................................................................................................................................

1

1.2

Unpacking .....................................................................................................................................................

1

2. BASIC SPECIFICATIONS..................................................................................................................................

2

2.1

Model .....................................................................................................................................Classifications

2

2.2

Basic .......................................................................................................................................Specifications

3

2.3

Paper .......................................................................................................................................Specifications

5

 

2.3.1 ...........................................................................................................................

Recommended Paper

5

 

2.3.2 ..................................................................................................................................

Printing Position

6

 

2.3.3 ......................................................................................................................................

Cutter Layout

6

3. OUTER APPEARANCE ....................................................................................AND COMPONENT PARTS

7

3.1

iDP3550 ........................................................................................................................................................

7

3.2

iDP3551 ........................................................................................................................................................

8

4. OPERATION.......................................................................................................................................................

10

4.1

Detaching/Attaching ..........................................................................................................the Printer Cover

10

4.2

Connecting ......................................................................................................................the Interface Cable

10

4.3

Connecting ..................................................................................................the Drawer Kick-Out Connector

11

4.4

Opening/Closing ..................................................................................................the Auto Cutter (iDP3551)

11

4.5

Setting ...........................................................................................................................the Ribbon Cassette

12

4.6

Inserting ........................................................................................................................................the Paper

13

4.7

Attaching ..............................................................................................................................the Rear Cover

16

4.8

Attaching .................................................................................................................the Stacker (iDP3550P)

16

4.9

How .........................................................................................................to Remove Remaining Paper Roll

17

4.10

Removing .....................................................................................................................................Paper Jam

18

4.11

Unlocking ....................................................................................................................the Cutter (iDP3551)

18

4.12

Operation ............................................................................................................Panel and Display of Error

19

4.13

Print .....................................................................................................................................................Duty

21

5. DIP SWITCH ....................................................................................................................................SETTING

22

5.1

Location ................................................................................................................................of DIP Switch

22

5.2

DIP Switches ....................................................................................................................................Setting

23

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iDP3550/3551 User’s Manual

6. PRESET JUMPER SETTING ...........................................................................................................................

25

6.1

Location of Preset Jumper ............................................................................................................................

25

6.2

Preset Jumper Table .....................................................................................................................................

25

7. MODE SETTING METHOD ............................................................................................................................

26

8. INPUT BUFFER BACKUP FUNCTION .........................................................................................................

27

8.1

Buffer Size...................................................................................................................................................

27

8.2

Input Buffer Backup.....................................................................................................................................

27

8.3

Clearing the Input Buffer..............................................................................................................................

27

9. PARALLEL INTERFACE .................................................................................................................................

28

9.1

Specifications ..............................................................................................................................................

28

9.2

Connector's Pin Configuration ......................................................................................................................

28

9.3

Input and Output Signals..............................................................................................................................

29

 

9.3.1 Input and Output Signals ...................................................................................................................

29

 

9.3.2

Electrical Characteristics ...................................................................................................................

30

 

9.3.3

Timing Chart.....................................................................................................................................

31

 

9.3.4

Data Receiving Control .....................................................................................................................

31

10. SERIAL INTERFACE ......................................................................................................................................

32

10.1

Specifications ..............................................................................................................................................

32

10.2

Connector's Pin Configuration ......................................................................................................................

33

10.3

Input and Output Signals..............................................................................................................................

34

 

10.3.1 Input and Output Signals ...................................................................................................................

34

 

10.3.2

Data Configuration............................................................................................................................

36

 

10.3.3

Error Detection..................................................................................................................................

37

 

10.3.4

Data Receiving Control .....................................................................................................................

37

 

10.3.5

Buffering...........................................................................................................................................

37

 

10.3.6

Electrical Characteristics ...................................................................................................................

38

11. DRAWER KICK-OUT CONNECTOR ...........................................................................................................

39

11.1

Specifications of Drawer Kick-Out Connector ..............................................................................................

39

11.2

Connector's Pin Configuration ......................................................................................................................

39

11.3

Drive Circuit................................................................................................................................................

39

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iDP3550/3551 User’s Manual

12. WINDER CONNECTOR .................................................................................................................................

40

12.1

Specifications of Winder Connector .............................................................................................................

40

12.2

Connector's Pin Configuration ......................................................................................................................

40

12.3

Drive Circuit................................................................................................................................................

40

13. MAINTENANCE AND SERVICE ..................................................................................................................

41

14. PRINT CONTROL FUNCTIONS ....................................................................................................................

42

14.1

CBM Mode..................................................................................................................................................

42

 

14.1.1

Command List ..................................................................................................................................

42

 

14.1.2

Description of Items..........................................................................................................................

43

14.2

Star Mode ....................................................................................................................................................

63

 

14.2.1

Command List ..................................................................................................................................

63

14.3

ESC/POS Mode ...........................................................................................................................................

92

 

14.3.1

Command List ..................................................................................................................................

92

15. CHARACTER CODES TABLE......................................................................................................................

114

15.1

CBM (Japanese)..........................................................................................................................................

114

15.2

CBM (International)....................................................................................................................................

115

15.3

Star (Japanese) ............................................................................................................................................

116

15.4

Star (International) ......................................................................................................................................

117

15.5

Codepage PC437 (USA,European Standard)................................................................................................

118

15.6

Codepage Katakana (Japanese)....................................................................................................................

119

15.7

Codepage PC850 (Multilingual) .................................................................................................................

120

15.8

Codepage PC860 (Portuguese) ...................................................................................................................

121

15.9

Codepage PC863 (Canadian-French)..........................................................................................................

122

15.10

Codepage PC865 (Nordic)..........................................................................................................................

123

15.11

Codepage PC852 (Eastern Europe) .............................................................................................................

124

15.12

Codepage PC866 (Russian) ........................................................................................................................

125

15.13

Codepage PC857 (Turkish) ........................................................................................................................

126

15.14

Windows Codepage ...................................................................................................................................

127

15.15

International Character Codes Table ...........................................................................................................

128

APPENDIX 1.

BLOCK DIAGRAM .................................................................................................................

129

APPENDIX 2.

OUTLINE DRAWING for iDP3550 ........................................................................................

130

APPENDIX 3.

OUTLINE DRAWING for iDP3551 ........................................................................................

131

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iDP3550/3551 User’s Manual

 

<<< German >>>

 

4. BETRIEB ...........................................................................................................................................................

139

4.1

Druckerabdeckung Aufsetzen, Entfernen.........................................................................................................

139

4.2

Anschluß des Schnittstellenkabels ...................................................................................................................

139

4.3

Anschluß des Schubladenausschubsteckers .....................................................................................................

140

4.4

Öffnen/Schließen des automatischen Schneidemechanismus (iDP3551).........................................................

140

4.5

Einlegen der Farbbandkassette.........................................................................................................................

141

4.6

Einlegen des Papiers ........................................................................................................................................

142

4.7

Hintere Abdeckung des Druckers aufsetzen.....................................................................................................

146

4.8

Hintere Abdeckung des Papierhalter................................................................................................................

146

4.9

Herausnehmen der Restpapierrolle ..................................................................................................................

147

4.10

Beseitigung von Papierstaus.............................................................................................................................

148

4.11

Initialisierung des Schneidemechanismus (iDP3551) ......................................................................................

148

4.12

Bedienfeld und Fehleranzeigen........................................................................................................................

149

4.13

Druckvorgang...................................................................................................................................................

152

5. DIP-SCHALTER-EINSTELLUNG .................................................................................................................

153

5.1

Lage der DIP-Schalter......................................................................................................................................

153

5.2

DIP-Schalter-Einstellungen..............................................................................................................................

154

6. EINSTELLUNG DER VORWAHL-JUMPERSTECKER ............................................................................

155

6.1

Lage der Vorwahl-Jumperstecker.....................................................................................................................

155

6.2

Vorwahl-Jumperstecker-Tabelle .......................................................................................................................

155

7. METHODE FÜR MODUSEINSTELLUNG ..................................................................................................

156

12. WARTUNG UND KUNDENDIENST............................................................................................................

157

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iDP3550/3551 User’s Manual

1.OUTLINE

This is a small-size dot impact printer developed for various data communication terminals, POS terminals, kitchen-use printers, and so on.

Its abundant built-in features allow you to widely use this printer for different applications. Prior to using it, read and understand this manual thoroughly.

1.1Features

(1)Small size, light weight, and low price

(2)High-speed print (Bi-directional)

(3)Red and black print

(4)Very easy paper loading by the auto loading function

(5)Paper end and paper near end detecting function (iDP3550F / iDP3551)

(6)Built-in auto cutter (AC-134) (iDP3551)

(7)Built-in power supply

1.2Unpacking

(1)When unpacking the printer, confirm that the following parts are provided.

• Printer body

----- 1 unit

• Cassette ribbon

----- 1 piece

• Sample paper roll

----- 1 roll (Friction type only)

• User's manual

----- 1 copy

CAUTION : • Install the printer on a flat and stable desk.

Do not install the printer near a heater or in a place exposed to direct sunlight.

Do not use the printer in a high-temperature, high-humidity, and contaminated environment.

Do not allow dew condensation on the printer. If dew is condensed on it, leave the power turned off until dew condensation is gone.

1

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iDP3550/3551 User’s Manual

2.BASIC SPECIFICATIONS

2.1Model Classifications

The printer model is classified by the following designation method.

iDP3550 - F 40 R F 120 C

Type

C: Character Type

(DP-650 Printer Mechanism)

(DP-652 Printer Mechanism)

(DP-654 Printer Mechanism) G: Graphic Type

(DP-657 Printer Mechanism)

Supply Voltage

120: For 120 V AC

230: For 230 V AC

Character Set

F: International

Interface

• CBM Mode

R: Serial (RS-232C)

P: Parallel (CENTRONICS Compliant)

• Star Mode

S: Serial (RS-232C)

C: Parallel (CENTRONICS Compliant)

• ESC/POS Mode

T: Serial (RS-232C)

I: Parallel (CENTRONICS Compliant)

Column Capacity

23: 23 columns / 230 dots (DP-650)

28: 28 columns / 280 dots (DP-652) 40: 40 columns / 360 dots (DP-654) 40: 40 columns / 400 dots (DP-657)

Paper Feed System

F: Friction

P: Pin tractor (Sprocket) (iDP3550 only)

Model Name

• iDP3550 Standard Model

• iDP3551 With Auto Cutter

2

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iDP3550/3551 User’s Manual

2.2Basic Specifications

Model

iDP3550-F*RF/PF

iDP3551-F*RF/PF

 

iDP3550-P*RF/PF

 

iDP3550-F*SF/CF

iDP3551-F*SF/CF

 

iDP3550-P*SF/CF

Item

iDP3550-F*TF/IF

iDP3551-F*TF/IF

 

iDP3550-P*TF/IF

Printer mechanism

Character type

: DP-650 series / DP-652 series / DP-654 series (CITIZEN)

Graphic type

: DP-657series (CITIZEN)

 

 

 

Print method

Serial dot impact method (Bidirectional print)

 

2-pass graphic (Unidirectional print)

 

 

 

 

DP-650 series: 57.3 mm / 23 columns

 

Print width

DP-652 series: 58.2 mm / 28 columns

 

And Print columns

DP-654 series: 63.6 mm / 40 columns

 

 

DP-657 series: 58.7 mm / 40 columns

 

Print head

9 pins

 

 

 

 

 

DP-650 series: Approx. 3.6 lines/second

 

Print speed

DP-652 series: Approx. 3.6 lines/second

 

DP-654 series: Approx. 3.6 lines/second

 

 

 

 

DP-657 series: Approx. 3 lines/second

 

 

DP-650 series:

1.80 mm(W) × 2.4 mm(H) (7 dots)

 

 

 

1.80 mm(W) × 3.1 mm(H) (9 dots)

 

 

DP-652 series:

1.50 mm(W) × 2.4 mm(H) (7 dots)

 

Character size

 

1.50 mm(W) × 3.1 mm(H) (9 dots)

 

DP-654 series:

1.36 mm(W) × 2.4 mm(H) (7 dots)

 

 

 

 

 

1.36 mm(W) × 3.1 mm(H) (9 dots)

 

 

DP-657 series:

1.36 mm(W) × 2.4 mm(H) (7 dots)

 

 

 

1.36 mm(W) × 3.1 mm(H) (9 dots)

 

Character types

Alphanumeric, Katakana, International characters, Code pages

PC850, PC860, PC863, PC865, PC852, PC866, PC857, Windows code

 

Line spacing

DP-650, DP-652, DP-654 series: 4.23 mm (1/6 inch)

 

 

DP-657 series: 2.82mm (1/9 inch)

 

 

Ordinary paper and non-carbon paper:

 

Fan-Fold paper:

Paper size

 

Width: 3 to 3.5 inches

76 +/- 0.5 mm(W) × φ83 mm(OD)

 

 

 

( 76 to 89 mm)

 

 

 

 

 

Ink ribbon

Special purpose ribbon cartridge:

 

Red/black or single color (Black or Purple)

 

 

 

Interface

Serial(RS-232C), Parallel(CENTRONICS compliant)

 

Command system

CBM mode, Star mode, ESC/POS mode

 

The user can select the mode with the DIP switch and preset jumpers.

 

Print function

On-line, self-test, and hex. Dump print function

 

(Provided by operating the p ower, LF, and SEL switches.)

 

 

 

Input buffer

6 KB or 256 bytes (Selectable with the DIP switch)

 

Buffer backup function

Within 24 hours (After 10 minutes or more of printer operation)

Drawer function

2-drawer, 1-drawer switch

 

 

 

Auto loading function

Automatically feeds the paper by several lines

 

None

When it is inserted.

 

 

 

 

 

 

Paper end detection

Stops printing when the paper has run out.

 

None

Paper near end detection

Stops printing when the paper is running out. (Settable

 

None

with a command)

 

 

 

 

 

 

 

 

Auto cutter

None

 

AC-134 (Capable of

 

None

 

partial and full cut)

 

 

 

 

 

 

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Model

iDP3550-F*RF/PF

 

iDP3551-F*RF/PF

iDP3550-P*RF/PF

 

iDP3550-F*SF/CF

 

iDP3551-F*SF/CF

iDP3550-P*SF/CF

Item

iDP3550-F*TF/IF

 

iDP3551-F*TF/IF

iDP3550-P*TF/IF

Winder

Special purpose winder AW

-3-E (Option) that will be placed separately.

Supply voltage

120 V AC +/- 10 %, 50/60 Hz

 

 

230 V AC +/- 10 %, 50/60 Hz

 

Power consumption

Not printing: Approx. 10 W,

Printing: Approx. 30 W

 

Weight

Approx. 2.8 kg

 

Approx. 3 kg

Approx. 2.8 kg

Outer dimensions

160 × 212 × 173 mm

 

160 × 212 × 194 mm

160 × 212 × 173 mm

(W) × (D) × (H)

 

 

 

 

 

 

Operating temperature and

0 to 40°C, 35 to 85 % RH (No dew condensation)

 

humidity

 

 

 

 

 

Storage temperature and

-20 to 60 °C, 10 to 90 % RH (No dew condensation)

 

humidity

 

 

 

 

 

Reliability

Print head:

80,000,000 characters

 

 

Mechanism:

MCBF 4,000,000 lines

 

 

Auto cutter:

300,000 cuts (iDP3551)

 

 

(With single-sheet recommended paper and 25°C temperature)

EMI standard

U.S.A.: FCC Class-A

 

 

 

Europe: EN55022 Class-B CE Marking

 

Safety standard

U.S.A., Canada: UL, c-UL

Europe: TUV, GS

 

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2.3Paper Specifications

2.3.1Recommended Paper

iDP3550F / iDP3551

 

 

• Type

: Normal paper roll and non-carbon paper roll

• Paper width

: 76 +/- 0.5 mm

 

• Paper thickness

: Single-sheet paper --- 45 to 55 kg/1,000 sheets/1,091 × 788 mm

 

Copying paper ---

Non-carbon paper or 1 original + 1 copy

 

 

34 kg for each paper

 

 

Total thickness 0.2 mm or less

• Roll diameter

: φ83 mm or less (φ80 mm or less for the copying paper)

• Core

: φ12 mm (Inner Diameter), φ18 mm (Outer Diameter)

iDP3550P

 

 

• Type

: Normal Fan-Fold paper and non-carbon Fan-Fold paper

• Paper width

: 76 to 89 mm (3 to 3.5 inches)

• Paper thickness

: Single-sheet paper --- 45 to 55 kg/1,000 sheets/1,091 × 788 mm

 

Copying paper ---

Non-carbon paper or 1 original + 2 copy

 

 

34 kg for each paper

 

 

Total thickness 0.2 mm or less

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2.3.2Printing Position

Mechanism

A

B

B

C

C

D

DP-650

57.3

9.3

15.8

 

6.35

 

DP-652

58.2

8.9

15.4

 

 

6.35

or

12.7

DP-654

63.6

6.2

12.7

 

5.0

 

DP-657

58.7

8.6

15.1

 

 

 

 

 

 

 

 

 

 

 

(mm)

2.3.3 Cutter Layout

iDP3550 tear bar position

: Approx. 28 mm

iDP3551 auto cutter cutting position

: Approx. 19 mm

Cutting position

iDP3550 : Approx. 28 mm iDP3551 : Approx. 19 mm

Center of the first printing line

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3.OUTER APPEARANCE AND COMPONENT PARTS

3.1iDP3550

Manual Cutter

(4)SEL/ERROR Lamp

(9)Printer Cover

(3)POWER Lamp

(10)Knob (iDP3550P only)

 

Upper Cover

(6)SEL Switch

Bottom Cover

(5)LF Switch

 

(11)Rear Cover

 

(iDP3550F / iDP3551)

Paper Holder

 

(2)Power Switch

(13)Stacker (Option) (iDP3551P)

(7)Interface Connector

(8)External Output Connecter

(Drawer Kick-Out Connector)

(1)Power Cord Plug

(12)Winder Connector

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3.2iDP3551

(4)SEL/ERROR Lamp

(9)Printer Cover

(3)POWER Lamp

Upper Cover

(6)SEL Switch

Bottom Cover

(5)LF Switch

Paper Holder

(11)Rear Cover

(2)Power Switch

(1)Power Cord Plug

(7)Interface Connector

(12)Winder Connector

(8)External Output Connecter

(Drawer Kick-Out Connector)

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(1)Power cord plug

Insert it into an AC outlet of the rated voltage.

(2)Power switch

When the power switch is turned on, the electric power is supplied to the printer and the initializing operation is started.

(3)POWER lamp (Green LED)

Lights when the power switch is turned on and goes out when it i s turned off.

(4)SEL/ERROR lamp(Green LED) On: Online

Off: Offline

Flashing (approx. once every second): Out of paper

Flashing (approx. twice every second):

Mechanical error (Buzzer sounds once.)

(5)LF switch Feeds the paper.

(6)SEL switch

Changes between select and deselect status. Also used to cancel the alarm status. (In ESC/POS mode, only used to cancel the alarm.)

(7)Interface connector

Uses a cables to connect to a personal computer. Check that the computer and printer are turned off when connecting.

(8)External output connector Drawer control connector.

(9)Printer cover

Detach when changing the ribbon cassette.

(10)Manual paper feed knob

Use to adjust the paper position (iDP3550P).

(11)Rear cover

Paper roll dust cover. (iDP3550F / iDP3551)

(12)Winder connector

For an optional winder (AW-3).

(13)Stacker (Option)

Basket for Fan-Fold paper. (iDP3550P)

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4.OPERATION

4.1Detaching/Attaching the Printer Cover

1.Use both hands to hold the projections on each side of the printer cover and lift the printer cover in the direction shown by the arrow to detach it.

2.When attaching the printer cover, place the hooked part at the front in the appropriate part of the printer and lower the printer cover.

Projection

4.2Connecting the Interface Cable

1.Turn off the power. (Mating side included)

2.Check the top and bottom of the cable terminals, and connect to the interface connector.

3.Secure the cable terminals.

Serial interface

: Tighten screws to secure.

Parallel interface

: Turn clamps to secure.

4. Connect the interface cable to the computer.

Serial Interface Connector

Serial Interface Cable

Parallel Interface Connector

Clamp

Parallel Interface Cable

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4.3Connecting the Drawer Kick-Out Connector

1.Turn off the power.

2.Check the top and bottom of the drawer kick-out cable connector and connect it to the drawer kick-out connector located at the lower section of the printer.

3.Screw the grounding cable of the drawer to the grounding terminal located at the lower section of the printer.

CAUTION: • Connect only the prescribed drawer (Solenoid) to the drawer kick -out connector.

Drawer Kick-Out Connector

Drawer Kick-Out Cable Connector

Earth

Terminal

4.4Opening/Closing the Auto Cutter (iDP3551)

1.Hold the auto cutter and, while pushing the lock lever, turn the auto cutter over to open it.

2.When closing the auto cutter, be sure that it is securely locked by the lock lever.

CAUTION: • When closing the auto cutter, do so gently not to give a shock.

Auto Cutter

Lock Lever

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4.5Setting the Ribbon Cassette

1.Be sure that the power switch is turned off.

2.Detach the printer cover.

3.Open the auto cutter. (iDP3551)

4.If the ribbon is slackened, turn the knob in the direction shown by the arrow to give the tension before placing it in the printer.

5.Push teh locking claws into the holder of the printer as you place the ribbon between the print head and ribbon guide. A click sound will be heard.

6.Turn the knob of the ribbon cassette in the direction shown by the arrow to eliminate any slackness of the ribbon.

7.To remove the ribbon cassette, lift it while tilting the locking claws inwards. The locking claws are located at both sides.

8.Close the auto cutter. (iDP3551)

9.Attach the printer cover.

CAUTION: • When closing the auto cutter, do so gently not to give a shock.

:Place the ribbon here.

Print Head

Ribbon Cassette

Ribbon

Knob

Locking Claw

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4.6Inserting the Paper

4.6.1 Using paper roll (iDP3550F / iDP3551)

1. Cut the end of the paper roll at close to a right angle.

CAUTION : •

Be sure to use the specified paper roll.

Use of unspecified paper may adversely affect print quality, printer service life, and so on.

Do not insert a frayed or bent end of paper into the printer.

2.Check the winding direction of the paper roll. (See the figure of the below.)

3.Hold the paper holder open and insert the paper roll so that it is securely supported by the paper holder.

4.Turn on the printer.

5.Insert the end of the paper roll straight into the paper inlet slot (Indicated by the arrow).

6.The paper is automatically fed in and comes out the paper outlet of the printer (Paper outlet of the auto cutter for the iDP3551).

You can cut the surplus paper using the tear bar. (iDP3550F)

CAUTION : • If the paper is slack, rewind it, to remove the slack.

While printing, do not hold the paper. This can cause a paper jam.

When closing the auto cutter, do so gently not to give a shock.

 

Paper Inlet Slot

Paper Holder

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4 .6.2 Using Fan-Fold paper (iDP3550P)

Setting the initial

1.Remove the printer cover.

2.Set the imprint face of the paper downward and put into the paper entrance.

3.If necessary to adjust the sprocket-wheel’s position, free the wheels using the lever on both sides. Slide them to the appropriate position, and lock them back.

(See the left diagram of the below.)

4.Hook some of the paper ’s perforations on the sprockets and forward the paper into the printer mechanism by pulling and turning the paper -feed knob until the paper ’s tip reaches the platen. ( See the right diagram of the below.)

General using

1.Set the imprint face of the paper downward and put into the paper entrance.

2.Hook some of the paper's perforations on the sprockets and forward the paper into

the printer mechanism by pulling and turning the paper -feed knob.

Platen

Knob Sprocket

(Pin tractor)

LOCK

FREE

Knob

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