Cisco Systems MCS 7800 User Manual

4.3 (3)

Cisco TelePresence Multipoint Switch

Release 1.1 Administration Guide

August 4, 2008

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 527-0883

Customer Order Number:

Text Part Number: OL-12586-02

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Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

© 2008 Cisco Systems, Inc. All rights reserved.

 

 

 

 

 

 

 

C O N T E N T S

 

General Description

1-5

 

 

 

 

 

 

 

New in CTMS Release 1.1

1-6

 

 

 

 

 

 

Increase in the Number of Supported Segments 1-6

 

Cisco TelePresence Interoperability With Legacy Video Conferencing Devices 1-6

 

System Requirements

1-6

 

 

 

 

 

 

 

CTMS Administration Guide Organization

1-6

 

 

 

 

Obtaining Documentation, Obtaining Support, and Security Guidelines 1-7

 

Using CTMS Administration Software

1-9

 

 

 

 

 

Contents

1-9

 

 

 

 

 

 

 

 

 

Overview

1-9

 

 

 

 

 

 

 

 

 

Administrative Roles

1-10

 

 

 

 

 

 

User Interface

1-10

 

 

 

 

 

 

 

 

Header

1-11

 

 

 

 

 

 

 

 

System Status

1-11

 

 

 

 

 

 

 

Navigation Pane

1-12

 

 

 

 

 

 

 

Content Area 1-12

 

 

 

 

 

 

 

System Information

1-12

 

 

 

 

 

 

 

Configuring Cisco Unified Communications Manager for CTMS 2-13

 

Contents

2-13

 

 

 

 

 

 

 

 

 

Overview

2-13

 

 

 

 

 

 

 

 

Prerequisites

2-14

 

 

 

 

 

 

 

 

Logging into the Unified CM Administration Application 2-14

 

Creating a SIP Trunk Security Profile

2-14

 

 

 

 

 

Creating a SIP Trunk

2-15

 

 

 

 

 

 

 

Configuring a Route Pattern

2-16

 

 

 

 

 

 

Installing CTMS Administration Software

3-17

 

 

 

 

Contents

3-17

 

 

 

 

 

 

 

 

 

Prerequisites

3-17

 

 

 

 

 

 

 

 

Installing the CTMS Administration Software 3-18

 

Configuring CTMS Administration Software

4-21

 

 

 

 

Contents

4-21

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

 

 

 

 

 

 

 

 

 

 

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1

 

 

 

 

 

 

 

 

 

 

Contents

Overview

4-21

 

 

 

 

 

 

 

System Settings

4-22

 

 

 

 

 

 

Editing IP Settings

4-22

 

 

 

 

 

Editing Access Settings

4-23

 

 

 

Configuring and Editing QoS Settings 4-24

 

Configuring and Editing Resource Management

4-28

Configuring and Editing SNMP Settings

4-29

 

Restarting CTMS

4-31

 

 

 

 

 

Importing and Exporting Files

4-32

 

 

 

Cisco Unified Communications Manager Settings

4-32

Configuring and Editing Unified CM Settings

4-33

Configuring and Editing SIP Profile Settings 4-33

Configuring and Editing Cisco TelePresence Manager Settings 4-35

Configuring and Editing Access Management

4-36

 

Upgrading Software Version

4-40

 

 

 

Interface Failover

4-41

 

 

 

 

 

 

Managing Meetings

5-43

 

 

 

 

 

Contents

5-43

 

 

 

 

 

 

 

Overview

5-43

 

 

 

 

 

 

 

Defining and Editing Default Settings

5-43

 

 

Creating and Editing Static Meetings

5-45

 

 

Ad Hoc Meetings

5-49

 

 

 

 

 

 

Creating and Editing Ad Hoc Meetings

5-49

 

Creating and Editing Meeting Templates

5-51

 

Viewing Scheduled Meetings

5-54

 

 

 

Viewing and Editing Active Meetings

5-55

 

 

Troubleshooting the CTMS System

6-59

 

 

Contents

6-59

 

 

 

 

 

 

 

Overview

6-59

 

 

 

 

 

 

 

Viewing CTMS Alarms and System Error Messages

6-60

Configuring the Severity Level of System Error Messages 6-62

Filtering the Log File Table Listings

 

6-63

 

 

Downloading Log Files

6-64

 

 

 

 

 

Troubleshooting Specific Issues

6-64

 

 

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Contents

Monitoring CTMS System Processes

7-67

 

 

 

Contents

7-67

 

 

 

 

 

 

Overview

7-67

 

 

 

 

 

 

Monitoring System Status

7-68

 

 

 

 

Monitoring and Restarting System Processes

7-69

 

 

Viewing Call Statistics

7-70

 

 

 

 

Room Testing

7-72

 

 

 

 

 

 

Interoperability with Legacy Video Conferencing Devices

8-75

Contents

8-75

 

 

 

 

 

 

Overview

8-75

 

 

 

 

 

 

How Cisco TelePresence Interoperability Works

8-75

 

Benefits

8-77

 

 

 

 

 

 

Caveats

8-77

 

 

 

 

 

 

Prerequisites

8-78

 

 

 

 

 

 

Configuring Cisco TelePresence Interoperability

8-79

 

 

Configuring Unified CM for Cisco TelePresence Interoperability 8-79

Creating a SIP Trunk Security Profile

8-79

 

 

Creating a SIP Trunk 8-80

 

 

 

 

Configuring a Route Pattern

8-80

 

 

 

Configuring CUVC for Cisco TelePresence Interoperability

8-81

Configuring CTMS for Cisco TelePresence Interoperability

8-85

Creating Static Meetings in CTMS for Interoperability

8-85

Troubleshooting Cisco TelePresence Interoperability

8-88

 

Command Line Interface (CLI) Commands A-1

 

 

 

Tables of Contents A-1

 

 

 

 

 

Introduction

 

A-1

 

 

 

 

 

 

Starting a CLI Session

A-1

 

 

 

 

 

CLI Command Basics

A-2

 

 

 

 

Ending a CLI Session

A-2

 

 

 

 

 

CTMS CLI Commands

A-2

 

 

 

 

 

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Contents

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Preface

Initial Release: May 5, 2008, OL-12586-02

Last Revised: August 4, 2008

General Description

The Cisco TelePresence Multipoint Switch (CTMS) is designed to support multipoint (multi-location) Cisco TelePresence meetings for up to 48 table segments (48 single-screen systems, 16 three-screen systems, or a mix of both) in a single meeting. Table 1 summarizes some of the features of the CTMS:

Table 1

CTMS Features

 

 

 

 

Feature

 

Benefit

 

 

 

Scalability

 

CTMS is designed to support small workgroup applications to large

 

 

Cisco TelePresence multipoint meetings. Up to 48 table segments

 

 

are supported.

 

 

Simple scheduling and

CTMS and integration to Cisco TelePresence System Manager

“one-button-to-push” dialing

(CTS-Manager) allows scheduling through the enterprise calendar

 

 

(for example, Microsoft Outlook) and easy one-button-to-push call

 

 

launch for both point-to-point and multipoint meetings.

 

 

Scheduled and non-scheduled

During an active meeting, the conference manager can add another

meeting support

party using the CTMS Administration software.

 

 

 

Audio add-on

 

Audio only participants can be added to any multipoint meeting

 

 

using the audio add-on feature supported by CTS endpoints.

 

 

Video switching

Voice-activated site and segment video switching supported.

 

 

Video announce

Upon joining the meeting, Cisco TelePresence rooms will be shown

 

 

to all other rooms for two seconds. This prevents a muted room from

 

 

joining without being noticed.

 

 

Comprehensive diagnostics

Diagnostics features include system status information, alarms,

 

 

downloadable error logs and Simple Network Management Protocol

 

 

(SNMP) support.

 

 

Call detail records

Call records provide meeting beginning and ending information as

 

 

well as meeting participant details.

 

 

 

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Preface

New in CTMS Release 1.1

New in CTMS Release 1.1

Increase in the Number of Supported Segments

CTMS Release 1.1 now supports up to 48 table segments (48 single-screen systems, 16 three-screen systems, or a mix of both) in a single Cisco TelePresence conference.

Cisco TelePresence Interoperability With Legacy Video Conferencing Devices

Cisco TelePresence is based on open standards, including SIP, H.264. AAC-LD and G.711. With Cisco TelePresence System (CTS) Release 1.3 and CTMS Release 1.1, Cisco TelePresence now supports interoperability between Cisco TelePresence systems and traditional video conferencing/video telephony endpoints using the Cisco Unified Video Conferencing 3500 series MCU (CUVC).

System Requirements

Cisco MCS-7845-H2 or MCS-7845-I2 Media Convergence Server

Cisco TelePresence Manager, Release 1.3

Cisco Unified Communications Manager (Unified CM), Release 6.0 or later

Cisco TelePresence System software, Release 1.3

CTS-1000 and/or CTS-3000 systems

CTMS Administration Guide Organization

The CTMS Administration Guide is organized into the following chapters:

Chapter 1: “Using CTMS Administration Software”

This section provides information about the CTMS Administration software interface

Chapter 2: “Configuring Cisco Unified Communications Manager for CTMS”

This section provides instructions on how to configure Cisco Unified Communications Manager (Unified CM) so that is supports CTMS functionality.

Chapter 3: “Installing CTMS Administration Software”

This section describes how to install the CTMS administration software on the Cisco MCS-7800 Series Media Convergence Server.

Chapter 4: “Configuring CTMS Administration Software”

This section provides information about configuring the initial CTMS system settings.

Chapter 5: “Managing Meetings”

This section describe how to set up and administer static and ad hoc meetings using CTMS Administration software.

Chapter 6: “Monitoring CTMS System Processes”

This section describes how to monitor the CTMS system processes using the tools available in CTMS.

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Preface

Obtaining Documentation, Obtaining Support, and Security Guidelines

Chapter 7: “Troubleshooting the CTMS System”

This section describes how to view and categorize system error messages and alerts, and how to filter and download log files.

Chapter 8: “Interoperability with Legacy Video Conferencing Devices”

This section describes how to configure settings in Unified CM ,CTMS and Cisco Unified Video Conferencing MCUs (CUVC) to support Cisco TelePresence Interoperability.

Appendix A: “Command Line Interface (CLI) Commands:

This section includes CLI commands that can be used to configure CTMS.

Obtaining Documentation, Obtaining Support, and Security

Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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Preface

Obtaining Documentation, Obtaining Support, and Security Guidelines

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C H A P T E R 1

Using CTMS Administration Software

Initial Release: May 5, 2008, OL-12586-02

Last Revised: August 4, 2008

Contents

Overview, page 1-9

User Interface, page 1-10

System Information, page 1-12

Overview

Administrators use the CTMS Administration software to configure, to maintain, to monitor and to troubleshoot multipoint switching. Administrative tasks include the following:

Configuring system settings. These tasks include configuring general system settings, Cisco TelePresence Manager (CTS-Manager) settings, and access management settings (such as administrative roles), System settings tasks are described in “Chapter 4: Configuring CTMS Administration Software.”

Managing meetings. These tasks include defining meeting templates, defining static and ad hoc meetings and managing active meetings, as well as being able to observe information about scheduled meetings. Meeting management tasks are described in “Chapter 5: Managing Meetings.”

Monitoring the system. These tasks include restarting the system and monitoring a variety of system processes. System monitoring tasks are described in “Chapter 6: Monitoring CTMS System Processes.”

Troubleshooting the system. These tasks include monitoring system errors and log files to determine the causes of system errors. Troubleshooting is described in “Chapter 7: Troubleshooting the CTMS System.”

Prior to configuring CTMS Administration software, you must configure Cisco Unified Communications Manager (Unified CM) to support multipoint switching. Unified CM for CTMS configuration tasks are described in “Chapter 2: Configuring Cisco Unified Communications Manager for CTMS.”

Installing CTMS Administration software is described in “Chapter 3: Installing CTMS Administration Software.”

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Chapter 1 Using CTMS Administration Software

User Interface

Administrative Roles

CTMS administration software recognizes three different administrative roles; access to task folders is dependent on defined administrative roles.

Administrators: Administrators have the authority to perform all tasks associated with CTMS, including configuring system settings, managing multipoint meetings, maintaining, monitoring and troubleshooting CTMS. Administrators have access to all folders in CTMS Administration software.

Meeting Scheduler: Meeting Schedulers have the authority to perform multipoint meeting management tasks, such as defining meeting templates, and setting up (and breaking down, as necessary) ad hoc, static and scheduled meetings. Meeting Schedulers have access to the Meeting Management folder in CTMS Administration software.

Diagnostic Technicians: Diagnostic Technicians have the authority to perform CTMS monitoring and troubleshooting tasks. Diagnostic Technicians have access to the Troubleshooting and Monitoring folders in CTMS Administration software.

Administrative role configuration is described in “Chapter 4: Configuring CTMS Administration Software.”

User Interface

CTMS Administration software user interface is similar to the interface used in Cisco TelePresence System Administration software and Cisco TelePresence Manager software. The user interface is organized as follows:

Header, page 1-11

System Status, page 1-11

Navigation Pane, page 1-12

Content Area, page 1-12

Figure 1-1 shows an example of the CTMS Administration software user interface.

 

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Chapter 1 Using CTMS Administration Software

User Interface

Figure 1-1 CTMS Administration Software User Interface

Header

The header at the top of all CTMS Administration windows lists the name of the software application and provides links for the following functions:

Admin—Roll your cursor over “Admin” to display the name of the user current logged in to CTM Administration.

Logout—Click to log out of the system.

Help—Click to display online help for using the CTMS Administration.

About—Click to display software version and licensing information.

System Status

System status is always in view in the lower left corner of the CTMS Administration window. The system status is updated every 60 seconds. Click the Refresh button in the upper right corner of the box to obtain an immediate update.

The system status box shows the following information:

Active meetings: Shows the number of meetings currently in progress.

Errors: Shows the total number of system errors that are defined as either CRIT or ERROR. If the total number of system errors is 0, a green check is displayed. If the total number of system errors is more than 0, a red cross is displayed. System errors are described in “Chapter 7: Troubleshooting the CTMS System.”

 

 

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Chapter 1 Using CTMS Administration Software

System Information

Warnings: Shows the total number of system errors defined as WARN. If the total number of system errors is 0, a green check is displayed. If the total number of system errors is more than 0, a red cross is displayed. System warnings are described in “Chapter 7: Troubleshooting the CTMS System.”

Status: Shows the current state of all system processes. If all system processes are in the RUNNING state, a green check is displayed. If one or more processes are in the STOPPED state, a red check is displayed. System processes are described in “Chapter 6: Monitoring CTMS System Processes.”

Navigation Pane

In the navigation pane at the left side of the CTMS Administration window, the System Configuration, Meeting Management, Troubleshooting, and Monitoring folders display lists of tasks associated with CTMS. Lists of tasks are also displayed in the content area of the window when you click any folder in the navigation pane. Click the task name or the arrows in the left panel, or click the highlighted name in the content area to navigate to tasks.

Content Area

The right frame is the content area. When you select a folder or a task from the navigation pane, the content associated with that item displays in the content area. The gray bar above the content area shows the navigational path so you can quickly identify where you are at any time.

System Information

Choose System Information from the Navigation Pane to view information about the

Cisco TelePresence Multipoint Switch. The information displayed under System Information is configured during CTMS software installation.

SKU

Hostname: Hostname of the CTMS.

IP Address: IP address of the Cisco TelePresence Multipoint Switch.

Hardware Model: Cisco MCS 7800 Series Media Convergence Server on which the Cisco TelePresence Multipoint Switch is running.

Software Version: Version of CTMS Administration software currently installed.

 

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C H A P T E R 2

Configuring Cisco Unified Communications

Manager for CTMS

Initial Release: May 5, 2008, OL-12586-02

Last Revised: August 4, 2008

Contents

Overview, page 2-13

Prerequisites, page 2-14

Logging into the Unified CM Administration Application, page 2-14

Creating a SIP Trunk Security Profile, page 2-14

Creating a SIP Trunk, page 2-15

Configuring a Route Pattern, page 2-16

Configuring a Route Pattern, page 2-16

Overview

Before installing the CTMS Administration software on your Cisco MCS-7845 Media Convergence Server, you need to perform the following configuration tasks in Cisco Unified Communications Manager (Unified CM):

Create a SIP security profile. This security profile will be used on the SIP trunk between CTMS and Unified CM.

Create a Session Initiation Protocol (SIP) trunk. The SIP trunk is used for communication between Unified CM and CTMS.

Create route patterns. A route pattern comprises a string of digits (an address) and a set of associated digit manipulations that route calls to a route list or a gateway. Route patterns are used for routing conferences numbers to the CTMS.

 

 

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Chapter 2 Configuring Cisco Unified Communications Manager for CTMS

Prerequisites

Prerequisites

Before starting the tasks in this chapter, make sure that the following conditions are met or that you understand the following information:

Unified CM is running and using version 6.0 or later software.

Cisco TelePresence System is running version 1.2.3 or later software. For interoperability with legacy video conferencing devices, Cisco TelePresence System must be running version 1.3 or later software.

For additional information about configuring Unified CM for Cisco TelePresence System, refer to the

Cisco Unified Communications Manager Installation Guide for the Cisco TelePresence System.

Logging into the Unified CM Administration Application

To log into the Unified CM Administration application:

Step 1 Open a web browser.

Step 2 Access a web browser that is supported by the Unified CM Administration application from any user PC in your network. In the address bar of the web browser, enter the following URL:

https://CUCM-server-name

where CUCM-server-name is the name or IP address of the server.

Note You may need to specify the address of the server where Unified CM is installed. If your network uses DNS services, you can specify the hostname of the server. If your network does not use DNS services, you must specify the IP address of the server.

Step 3 Log in with your assigned administrative privileges.

Step 4 Select Cisco Unified Communications Manager Administration in the Navigation field at the upper right corner of the page and click Go to return to the Cisco Unified Communications Manager Administration home page.

Creating a SIP Trunk Security Profile

To create a SIP trunk security profile:

Step 1 Click System. Under Security Profile, click SIP Trunk Security Profile.

Step 2 Click the Add New button at the bottom of the page or click the + sign at the top of the page.

 

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Chapter 2 Configuring Cisco Unified Communications Manager for CTMS

Creating a SIP Trunk

Step 3 Enter the settings as indicated in Table 2-1 to configure the SIP trunk security profile. Leave default settings for fields not included in Table 2-1.

.

 

Table 2-1

SIP Trunk Security Profile Settings

 

 

 

 

 

 

 

 

 

Field

 

Required

Setting

 

 

 

 

 

 

 

Name

 

Yes

Enter a text string identifying this SIP trunk

 

 

 

 

security profile.

 

 

 

 

 

 

 

Description

 

Enter a text string describing this SIP trunk

 

 

 

 

security profile.

 

 

 

 

 

 

Device Security Mode

Yes

Select Non Secure.

 

 

 

 

 

 

Incoming Transport Type

Yes

Select TCP+UDP.

 

 

 

 

 

 

Outgoing Transport Type

Yes

Select TCP.

 

 

 

 

 

 

 

Incoming Port

 

Yes

Enter 5060.

 

 

 

 

 

Step 4

Click the Save button at the bottom of the page.

 

 

 

 

 

 

 

 

Creating a SIP Trunk

To create a SIP trunk:

Step 1 Click Device. Click Trunk.

Step 2 Click the Add New button at the bottom or click the + sign at the top of the Trunk Configuration page.

Step 3 Select SIP Trunk from the Trunk Type pull-down menu, then click Next.

Step 4 Enter the settings as indicated in Table 2-2 to configure the SIP trunk. Leave default settings for fields not included in Table 2-2.

.

Table 2-2

SIP Trunk Settings

 

 

 

 

 

Field

 

Required

Setting

 

 

 

Device Information

 

 

 

 

 

 

Device Name

 

Yes

Enter a text string identifying this SIP trunk.

 

 

 

 

Description

 

Enter a text string describing this SIP trunk.

 

 

 

 

Device Pool

 

Yes

Select Default.

 

 

 

 

SIP Information

 

 

 

 

 

 

Destination Address

Yes

Enter the IP address of the CTMS.

 

 

 

SIP Trunk Security Profile

Yes

Select the SIP trunk security profile that you

 

 

 

created for CTMS.

 

 

 

 

SIP Profile

 

Yes

Select Standard SIP Profile.

 

 

 

 

 

 

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Chapter 2 Configuring Cisco Unified Communications Manager for CTMS

Configuring a Route Pattern

Step 5 Click the Save button at the bottom of the page.

Configuring a Route Pattern

A route pattern allows a Unified CM-managed device to access another device by dialing its number. Such devices may include gateways, Cisco TelePresence Multipoint Switch (CTMS) systems, or Cisco Unified Video Conferencing (CUVC) MCUs. Each device requires its own unique route pattern.

To configure a route pattern:

Step 1 Click Call Routing. Under Route/Hunt, click Route Pattern.

Step 2 Click the Add New button at the bottom or click the + sign at the top of the Route Pattern Configuration page.

Step 3 Enter the settings as indicated in Table 2-3 to configure the SIP trunk. Leave default settings for fields not included in Table 2-3.

.

 

Table 2-3

Route Pattern Configuration Settings

 

 

 

 

 

 

 

 

 

 

 

 

Field

 

Required

Setting

 

 

 

 

 

 

 

 

 

 

 

 

 

Pattern Definition

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Route Pattern

 

Yes

Enter the route pattern, including numbers and

 

 

 

 

 

wildcards (do not use spaces); for example, for

 

 

 

 

 

NANP, enter 9.@ for typical local access, or

 

 

 

 

 

8XXX for a typical private network numbering

 

 

 

 

 

plan. The uppercase characters A, B, C, and D are

 

 

 

 

 

valid characters.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note

See the “Wildcards and Special

 

 

 

 

 

 

 

Characters in Route Patterns and Hunt

 

 

 

 

 

 

 

Pilots” section in the Cisco CallManager

 

 

 

 

 

 

 

System Guide for more information about

 

 

 

 

 

 

 

wildcards.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Description

 

Enter a text string describing this route pattern.

 

 

 

 

 

 

Gateway/Route List

Yes

Select the SIP trunk that you created for CTMS.

 

 

 

 

 

 

 

Call Classification

Yes

 

Select OnNet.

 

 

 

 

 

 

 

 

 

Step 4

Click the Save button at the bottom of the page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Installing CTMS Administration Software

Initial Release: May 5, 2008, OL-12586-02

Last Revised: August 4, 2008

Contents

Prerequisites, page 3-17

Installing the CTMS Administration Software, page 3-18

Prerequisites

Before you install the Cisco TelePresence Multipoint Switch (CTMS) Administration software system files, you need the following equipment and information:

Cisco TelePresence System (CTS)-1000 Release and/or CTS-3000 assembled and configured to support TelePresence conferencing. For more information, refer to the following guides:

Cisco TelePresence System Release 1.3 Administrator's Guide

Cisco TelePresence 3000 Assembly, Use & Care, and Field Replacement Unit Guide

Cisco TelePresence 1000 Assembly, Use & Care, and Field Replacement Unit Guide

Cisco MCS-7845-H2 or MCS-7845-I2 Media Convergence Server, installed and connected to a Domain Name System (DNS) server and your network.

Console able to access the Cisco MCS-7845-H2 Series Media Convergence Server.

DVD that contains the CTMS Administration software application.

Cisco Unified Communications Manager (Unified CM) 6.0 or higher configured to support CTS Release 1.3 and integrated to work with CTMS, meaning that a SIP security profile, SIP trunk, and route pattern specific to CTMS have been created. For more information about Unified CM for CTS configuration, refer to Cisco Unified Communications Manager Installation Guide for the Cisco TelePresence System.

 

 

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Chapter 3 Installing CTMS Administration Software

Installing the CTMS Administration Software

Installing the CTMS Administration Software

To install the CTMS Administration software application:

Step 1 Insert the CTMS Administration software application DVD into the appropriate drive in the Cisco MCS-7800 Series Media Convergence Server and boot up the host.

Step 2 Media Check: The system asks if you wish to perform a media check on the inserted DVD. Select Yes or No and press the Enter key. If you select No, the system bypasses the media check. If you select Yes, the system performs a checksum to make sure that the media on the DVD is intact. When the checksum has successfully completed, select Okay and press the Enter key.

Note If the checksum fails, it could be because of a problem with either the DVD or the DVD drive. The DVD or the DVD drive could need cleaning; the DVD data could be corrupted; or the software image you are trying to load could be the wrong image.

Step 3 Hard Drive Check: The system then checks the status of the hard drives in the server. When cued to update BIOS, press the Enter key to continue.

Step 4 Platform Installation Wizard: Select Proceed and press the Enter key to continue.

Step 5 Automatic Negotiation of Ethernet NIC Speed and Duplex: Select Yes and press the Enter key to continue.

Step 6 DHCP: Cisco Systems recommends that you use a static IP address instead of DHCP. Select No to define a specific static IP address and press the Enter key. Enter the following information:

Hostname: Hostname of the CTMS server

IP Address: IP address of the CTMS server

IP Mask: Subnet mask for the CTMS server IP address

Gateway Address: IP address for the gateway to the CTMS server Select Okay and press the Enter key to continue.

Step 7 DNS Client: Select Yes and press the Enter key. Enter the following information:

Primary DNS: IP address of the primary DNS server

Secondary DNS: IP address of the secondary DNS server

Domain: Domain name for your company

Select Okay and press the Enter key to continue.

Step 8 Platform Administrator Username and Password: Enter the following information:

Administration ID

Password

Confirm Password

Select Okay and press the Enter key to continue.

Step 9 Certificate Information: Enter the following information:

Organization

Unit

Location

 

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State

Country

Select Okay and press the Enter key to continue.

Step 10 Network Time Protocol (NTP) Client Information: Enter the following information:

NTP Server 1: IP address of the primary NTP server

NTP Server 2: IP address of the secondary NTP server

NTP Server 3 through 5: IP addresses of additional NTP servers Select Okay and press the Enter key to continue.

Note The NTP servers identified must be the same for CTMS, CTS and CTM. It is recommended that you provide at least three NTP servers.

Step 11 Platform Configuration Confirmation: Select Okay to continue with installation. select Back to go to previous screens in the installation procedure, or Cancel to abort the installation. When you have made your selection, press the Enter key. If you select Okay, platform and application installation takes approximately 30 to 45 minutes. During installation, allow the default selection for the custom kernal to proceed.

Step 12 After the CTMS Administration software application files have been installed, the system automatically reboots. The system then performs a check of the network connectivity and setup. If the system determines that any of the information you entered during the preceding steps is incorrect, a message is displayed on the console, giving the you the following options:

Retry: Select this option (and press the Enter key) to retry the installation procedure.

Review: Select this option (and press the Enter key) if you need to change any of the data you entered during the preceding installation steps. If you select this option, navigate to the appropriate installation data entry screen, re-enter the data, and then proceed to the Platform Configuration screen to re-initiate installation.

Halt: Select this option (and press the Enter key) if you need to abort installation.

Ignore: Select this option (and press the Enter key) to ignore the system warning.

Step 13 After the network connectivity and setup check, the system reboots again. Following this reboot, the CTMS Administration software log-on screen is displayed. Enter your username and password to continue with CTMS Administration software configuration.

 

 

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Installing the CTMS Administration Software

 

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C H A P T E R 4

Configuring CTMS Administration Software

Revised: June 6, 2008, OL-12586-02

Last Revised: August 4, 2008

Contents

Overview, page 4-21

System Settings, page 4-22

Editing IP Settings, page 4-22

Editing Access Settings, page 4-23

Configuring and Editing QoS Settings, page 4-24

Configuring and Editing Resource Management, page 4-28

Cisco Unified Communications Manager Settings, page 4-32

Configuring and Editing Unified CM Settings, page 4-33

Configuring and Editing SIP Profile Settings, page 4-33

Configuring and Editing Cisco TelePresence Manager Settings, page 4-35

Configuring and Editing Access Management, page 4-36

Upgrading Software Version, page 4-40

Interface Failover, page 4-41

Overview

The following sections describe the System Configuration parameters for the Cisco TelePresence Multipoint Switch (CTMS). System Configuration is divided into the following areas:

System Settings, page 4-22

Cisco Unified Communications Manager Settings, page 4-32

Configuring and Editing Cisco TelePresence Manager Settings, page 4-35

Configuring and Editing Access Management, page 4-36

 

 

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Cisco Systems MCS 7800 User Manual

Chapter 4 Configuring CTMS Administration Software

System Settings

System Settings

System Settings are initially configured during Cisco TelePresence Multipoint Switch (CTMS) Administration software set up. Use the System Settings to make changes to these initial settings. System Settings consists of four configuration areas:

Editing IP Settings, page 4-22

Editing Access Settings, page 4-23

Configuring and Editing QoS Settings, page 4-24

Configuring and Editing Resource Management, page 4-28

Editing IP Settings

Figure 4-1 shows the IP Settings screen.

Figure 4-1

IP Settings

To edit IP settings:

Step 1 Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2 Click the IP Settings tab. IP Settings screen displays a table providing the IP Settings fields. Most of the settings displayed on the IP Settings screen are configured during initial installation of the CTMS Administration software. Only three fields can be configured on this screen:

IP Address

Subnet Mask

Default Gateway

Edit settings (as needed) as described in Table 4-1

 

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System Settings

Table 4-1

IP Settings

 

 

 

 

 

 

 

 

 

 

Field or Button

 

Setting

 

 

 

 

 

 

MAC Address

 

(View only) MAC address of the MCU device on which the Cisco

 

 

 

 

TelePresence Multipoint Switch is located.

 

 

 

 

 

Hostname

 

(View only) Hostname configured for the MCU device on which the

 

 

 

 

Cisco TelePresence Multipoint Switch is located.

 

 

 

 

 

Domain Name

 

(View only) Domain name in which the MCU device on which the

 

 

 

 

Cisco TelePresence Multipoint Switch is located.

 

 

 

 

 

 

Primary DNS

 

 

(View only) IP address of the primary DNS for the MCU device on

 

 

 

 

which the Cisco TelePresence Multipoint Switch is located.

 

 

 

 

 

Secondary DNS

 

(View only) IP address of the secondary DNS for the MCU device on

 

 

 

 

which the Cisco TelePresence Multipoint Switch is located.

 

 

 

 

 

 

Ethernet Card

 

 

(View only) Ethernet card being used on the MCU server to connect

 

 

 

 

to the network.

 

 

 

 

 

 

IP Address

 

 

IP address of the Cisco TelePresence Multipoint Switch.

 

 

 

 

 

 

 

 

 

 

 

Note

After changing the IP address, close your browser window,

 

 

 

 

 

 

then log into CTMS again using your new IP address.

 

 

 

 

 

 

 

 

 

 

Subnet Mask

 

Subnet mask of the Cisco TelePresence Multipoint Switch.

 

 

 

 

Default Gateway

Default gateway IP address for the Cisco TelePresence Multipoint

 

 

 

 

Switch.

 

 

 

 

 

 

 

 

 

To register new or modified settings, click Apply.

To restore the original settings, click Reset.

Editing Access Settings

Figure 4-2 shows the Access Settings screen.

 

 

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Chapter 4 Configuring CTMS Administration Software

System Settings

Figure 4-2

Access Settings

 

To edit Access settings:

 

 

 

 

 

 

Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Access Settings tab. Access Settings displays a table providing the Access Settings

 

configuration fields. All of the settings on the Access Screen are derived from settings you configured

 

in Cisco Unified Communications Manager (Unified CM).

 

Edit settings (as needed) as described in Table 4-2

 

Table 4-2

Access Settings

 

 

 

 

 

 

Field or Button

 

Setting

 

 

 

 

 

Route Pattern Start

Defines the first number in your defined route pattern as configured

 

 

 

in Unified CM.

 

 

 

 

 

Route Pattern End

Defines the last number in your defined route pattern as configured

 

 

 

in Unified CM.

 

 

 

 

 

 

Access Number

 

Displays the first number in the route pattern as defined in

 

 

 

Unified CM. CTMS Administration software (CTMSA)

 

 

 

automatically selects that number as the access number. That number

 

 

 

is used for scheduled meetings and cannot be used for static

 

 

 

meetings.

 

 

 

 

 

 

Access Name

 

Descriptive name for the access number. Maximum number of

 

 

 

characters is 20.

 

 

 

 

 

To register new or modified settings, click Apply.

To restore the original settings, click Reset.

Configuring and Editing QoS Settings

Figure 4-3 shows the QoS Settings screen.

 

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System Settings

Figure 4-3

QoS Settings

To configure or edit QoS settings:

Step 1 Click System Settings under the System Configuration folder in the Navigation Pane to open the

System Settings window.

Step 2 Click the QoS Settings tab. QoS Settings displays a table providing the QoS Settings configuration fields.

Enter or edit settings (as needed) as described in Table 4-3

 

 

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Chapter 4 Configuring CTMS Administration Software

System Settings

Table 4-3

QoS Settings

 

 

 

 

Field or Button

 

Setting

 

 

DSCP for Media

Traffic marking values for voice and video traffic used for network

 

 

queuing. Available settings are:

 

 

AF11 DSCP (001010)

 

 

AF12 DSCP (001100)

 

 

AF13 DSCP (001110)

 

 

AF21 DSCP (010010)

 

 

AF22 DSCP (010100)

 

 

AF23 DSCP (010110)

 

 

AF31 DSCP (011010)

 

 

AF32 DSCP (011100)

 

 

AF33 DSCP (011110)

 

 

AF41 DSCP (100010)

 

 

AF42 DSCP (100100)

 

 

AF43 DSCP (100110)

 

 

CS1 (precedence 1) DSCP (001000)

 

 

CS2 (precedence 2) DSCP (010000)

 

 

CS3 (precedence 3) DSCP (011000)

 

 

CS4 (precedence 4) DSCP (100000)

 

 

CS5 (precedence 5) DSCP (101000)

 

 

CS6 (precedence 6) DSCP (110000)

 

 

CS7 (precedence 7) DSCP (111000)

 

 

Default DSCP (000000)

 

 

EF DSCP (101110)

The default value for this field is CS4 (precedence 4) (100000). It is recommended that you use the default value for this field.

 

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Table 4-3

QoS Settings

 

 

 

 

Field or Button

 

Setting

 

 

DSCP for Signaling

Traffic queuing techniques that define per-hop behavior based on the

 

 

Differentiated Services Code Point (DSCP) value in the IP header of

 

 

a packet. control stream

 

 

Available settings are:

 

 

AF11 DSCP (001010)

 

 

AF12 DSCP (001100)

 

 

AF13 DSCP (001110)

 

 

AF21 DSCP (010010)

 

 

AF22 DSCP (010100)

 

 

AF23 DSCP (010110)

 

 

AF31 DSCP (011010)

 

 

AF32 DSCP (011100)

 

 

AF33 DSCP (011110)

 

 

AF41 DSCP (100010)

 

 

AF42 DSCP (100100)

 

 

AF43 DSCP (100110)

 

 

CS1 (precedence 1) DSCP (001000)

 

 

CS2 (precedence 2) DSCP (010000)

 

 

CS3 (precedence 3) DSCP (011000)

 

 

CS4 (precedence 4) DSCP (100000)

 

 

CS5 (precedence 5) DSCP (101000)

 

 

CS6 (precedence 6) DSCP (110000)

 

 

CS7 (precedence 7) DSCP (111000)

 

 

Default DSCP (000000)

 

 

EF DSCP (101110)

The default value for this field is CS3 (precedence 3) (011000). It is recommended that you use the default value for this field.

To register new or modified settings, click Apply.

To restore the original settings, click Reset.

Note We recommend that you use the same Quality settings for CTSM that you have configured in Cisco Unified Communications Manager for Cisco TelePresence Systems endpoints.

 

 

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Chapter 4 Configuring CTMS Administration Software

System Settings

Configuring and Editing Resource Management

Figure 4-4 shows the Resource Management Settings screen.

Figure 4-4 Resource Management Settings

To configure or edit Resource Management settings:

Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Resource Management tab. Resource Management displays a table providing the Resource

 

Management Settings configuration fields.

 

Enter or edit settings (as needed) as described in Table 4-4

 

Table 4-4

Resource Management Settings

 

 

 

 

 

 

Field or Button

 

Setting

 

 

 

 

 

Maximum Segments

Defines the total number of table segments (individual video

 

 

 

displays) this CTMS handles. Maximum number is 48.

 

 

 

 

 

 

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