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User Guide
Linksys DPC3008/EPC3008 Cable Modem
Linksys DPC3008/EPC3008 |
Contents |
Contents
Notices
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Where to find more help . . . . . . . . . . . . . . . . . . . . . . . . . .1 Software and firmware use . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions
Notice to installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . .3 Regulatory compliance statements . . . . . . . . . . . . . . . . . . . 5
CE compliance |
6 |
Product Overview
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DOCSIS |
8 |
Connections |
8 |
Design and function |
8 |
Management |
9 |
Front panel |
9 |
Back panel |
9 |
Installing Your Modem
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System requirements for Internet service |
10 |
Getting a high-speed Internet account |
10 |
If you already have a high-speed Internet account |
10 |
Modem information |
10 |
Positioning your modem. . . . . . . . . . . . . . . . . . . . . . . . . 10
Wall-mounting the modem (optional) |
11 |
Installing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect devices to the modem |
12 |
Connect the modem |
13 |
Understanding the Front Panel
Indicators
Indicator charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Normal operations (power up) |
14 |
Normal operations (AC power applied) |
14 |
Special conditions |
14 |
FAQs and Troubleshooting
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . 15
Common troubleshooting issues |
17 |
Tips for improved performance |
18 |
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Linksys DPC3008/EPC3008 |
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Notices |
Notices |
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Important Safety Instructions |
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About this guide
This guide provides instructions and recommendations for installing, configuring, operating, maintaining, and troubleshooting the DPC3008 and EPC3008 DOCSIS 3..0 cable modems..
All features described in this guide are standard to these models of cable modems unless otherwise noted.. For the purpose of this guide, whenever a feature or option applies to only a specific model, the model number is specified.. If a model number is not specified, then the feature or option applies to both of the models..
Where to find more help
In addition to this User Guide, you can find help at Linksys.com/support..
Software and firmware use
The software described in this document is protected by copyright law and furnished to you under a license agreement.. You may only use or copy this software in accordance with the terms of your license agreement..
The firmware in this equipment is protected by copyright law.. You may only use the firmware in the equipment in which it is provided.. Any reproduction or distribution of this firmware, or any portion of it, without our express written consent is prohibited..
Notice to installers
The servicing instructions in this notice are for use by qualified service personnel only.. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so..
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Linksys DPC3008/EPC3008 |
Important Safety Instructions |
Notice à l’attention des installateurs de réseaux câblés
Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié.. Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d’emploi et les instructions relatives au fonctionnement, à moins que vous ne soyez qualifié pour ce faire..
Mitteilung für CATV-Techniker
DieindieserMitteilungaufgeführtenWartungsanweisungensindausschließlich für qualifiziertes Fachpersonal bestimmt.. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert..
Aviso a los instaladores de sistemas CATV
Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado.. Con el fin de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a menos que posea la cualificación necesaria para hacerlo..
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Linksys DPC3008/EPC3008
Important safety instructions
1.Read these instructions..
2.Keep these instructions..
3.Heed all warnings..
4.Follow all instructions..
5.Do not use this apparatus near water..
6.Clean only with dry cloth..
7.Do not block any ventilation openings.. Install in accordance with the manufacturer’s instructions..
8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat..
9.Do not defeat the safety purpose of the polarized or grounding-type plug.. A polarized plug has two blades with one wider than the other.. A grounding type plug has two blades and a third grounding prong.. The wide blade or the third prong are provided for your safety.. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet..
10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus..
11.Only use attachments/accessories specified by the manufacturer..
12.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.. When a cart is used,
use caution when moving the cart/apparatus combination to avoid injury from tip-over..
13.Unplug this apparatus during lightning storms or when unused for long periods of time..
14.Refer all servicing to qualified service personnel.. Servicing is required when the apparatus has been damaged in any way, such as a powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped..
Important Safety Instructions
Power source warning
A label on this product indicates the correct power source for this product.. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label.. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company..
The AC inlet on the unit must remain accessible and operable at all times..
Ground the product
WARNING
Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, make sure the cable system is grounded (earthed).. Grounding provides some protection against voltage surges and built-up static charges..
Outdoor grounding system
If this product connects to an outdoor antenna or cable system, be sure the antenna or cable system is grounded (earthed).. This provides some protection against voltage surges and built-up static charges..
Article 810 of the National Electric Code (NEC) ANSI/NFPA No.. 70-1990, provides the following information:
•• Grounding of the mast and supporting structure
•• Grounding the lead-in wire to an antenna discharge unit
•• Size of the grounding conductors
•• Location of the antenna-discharge unit
•• Connection to grounding electrodes
•• Requirements for the grounding electrodes (see the following antenna grounding diagram as recommended by NEC ANSI/NFPA 70)
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Linksys DPC3008/EPC3008
WARNING
Avoid electric shock and fire hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits.. Touching power lines or circuits might be fatal..
Protect the product from lightning
In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs..
Verify the power source from the On/Off power light
When the on/off power light is not on, the modem may still be connected to the power source.. The light may go out when the modem is turned off, regardless of whether it is still plugged into an AC power source..
Important Safety Instructions
Eliminate AC mains overloads
WARNING
Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles.. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products..
Provide ventilation and select a location
•• Remove all packaging material before applying power to the product..
•• Do not place this product on a bed, sofa, rug, or similar surface..
•• Do not place this product on an unstable surface..
•• Do not install this product in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation..
•• Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product..
•• Do not block ventilation openings..
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Linksys DPC3008/EPC3008
Protect from exposure to moisture and foreign objects
WARNINGS
•• Avoid electric shock and fire hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture.. Objects filled with liquids, such as vases, should not be placed on this apparatus..
•• Avoid electric shock and fire hazard! Unplug this product before cleaning.. Do not use a liquid cleaner or an aerosol cleaner.. Do not use a magnetic/static cleaning device (dust remover) to clean this product
•• Avoid electric shock and fire hazard! Never push objects through the openings in this product.. Foreign objects can cause electrical shorts that can result in electric shock or fire..
Service warnings
WARNING
Avoid electric shock! Do not open the cover of this product.. Opening or removing the cover may expose you to dangerous voltages.. If you open the cover, your warranty will be void.. This product contains no user-serviceable parts..
Check product safety
Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition..
Protect the product when moving it
Always disconnect the power source when moving the product or connecting or disconnecting cables..
Important Safety Instructions
Regulatory compliance statements
United States FCC compliance
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.. These limits are designed to provide reasonable protection against such interference in a residential installation.. This equipment generates, uses, and can radiate radio frequency energy.. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.. However, there is no guarantee that interference will not occur in a particular installation.. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:
•• Reorient or relocate the receiving antenna..
•• Increase the separation between the equipment and receiver..
•• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected..
•• Consult the service provider or an experienced radio/television technician for help..
Any changes or modifications not expressly approved by Cisco Systems, Inc.., could void the user’s authority to operate the equipment..
The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device.. The phone numbers listed are for FCCrelated questions only and not intended for questions regarding the connection or operation for this device. Please contact your service provider for any questions you may have regarding the operation or installation of this device.
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