Cisco Systems DPC-EPC2325 User Manual

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Cisco Model DPC/EPC2325 DOCSIS

Residential Gateway with Wireless

Access Point User Guide

In This Document
	IMPORTANT SAFETY INSTRUCTIONS ...............................................................	2
	Introduction.................................................................................................................	9
What's In the Carton?...............................................................................................		11
	Front Panel Description ...........................................................................................	12
	Back Panel Description ............................................................................................	13
Where Is the Best Location for My DOCSIS Residential Gateway? ..................		14
How Do I Mount the Modem on a Wall? (Optional)...........................................		15
What Are the System Requirements for Internet Service?..................................		18
How Do I Subscribe to High-Speed Internet Service?.........................................		19
How Do I Connect My Devices to Use the Internet?...........................................		20
How Do I Configure My DOCSIS Residential Gateway? ...................................		22
How Do I Troubleshoot My Internet Service Installation?.................................		96
	Frequently Asked Questions...................................................................................	97
	Having Difficulty? ..................................................................................................	104
Tips for Improved Performance ...........................................................................		105
Front Panel LED Status Indicator Functions.......................................................		106
	For Information.......................................................................................................	109
	Notices......................................................................................................................	110
Third Party Software License Notices For Cisco Model DPC/EPC2325
	DOCSIS Residential Gateway with Wireless Access.........................................	111

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

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IMPORTANT SAFETY INSTRUCTIONS

Mitteilung für CATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

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IMPORTANT SAFETY INSTRUCTIONS

1)Read these instructions.

2)Keep these instructions.

3)Heed all warnings.

4)Follow all instructions.

5)Do not use this apparatus near water.

6)Clean only with dry cloth.

7)Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8)Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9)Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A groundingtype plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10)Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11)Only use attachments/accessories specified by the manufacturer.

12)Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13)Unplug this apparatus during lightning storms or when unused for long periods of time.

14)Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

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IMPORTANT SAFETY INSTRUCTIONS

Ground the Product

WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.

Provide Ventilation and Select a Location

Remove all packaging material before applying power to the product.

Do not place this apparatus on a bed, sofa, rug, or similar surface.

Do not place this apparatus on an unstable surface.

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and fire hazard! Do not expose this product to liquids, rain, or moisture. Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or fire.

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IMPORTANT SAFETY INSTRUCTIONS

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting cables.

20081112_Modem DSL_Safety

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FCC Compliance

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the service provider or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the user's authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone numbers listed are for FCC-related questions only and not intended for questions regarding the connection or operation for this device. Please contact your service provider for any questions you may have regarding the operation or installation of this device.

Declaration of Conformity

This device complies with Part 15 of FCC	DOCSIS Residential Gateway
Rules. Operation is subject to the following two	Model: DPC/EPC2325
conditions: 1) the device may not cause	Manufactured by:
harmful interference, and 2) the device must	Cisco Systems, Inc.
accept any interference received, including	5030 Sugarloaf Parkway
interference that may cause undesired	Lawrenceville, Georgia 30044 USA
operation.	Telephone: 770-236-1077

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

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FCC Compliance

Radiation Exposure Statements

Note: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm) between the radiator and your body.

This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based on evaluation per ANI C 95.1 and FCC OET Bulletin 65C rev 01.01. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.

Canada

This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 limits. The evaluation was based on evaluation per RSS-102 Rev 2. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.

This system has been evaluated for RF exposure for humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from 300 MHz to 40 GHz. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches).

Australia

This system has been evaluated for RF exposure for humans as referenced in the Australian Radiation Protection standard and has been evaluated to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches).

20081016 FCC DSL_Dom and Intl

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Introduction

Welcome to the exciting world of high-speed Internet! Your new Cisco® Model DPC/EPC2325 DOCSIS® Residential Gateway is a cable modem that meets industry standards for high-speed data connectivity. The DPC/EPC2325 residential gateway delivers data via wired (Ethernet) or wireless gateway capabilities to connect a variety of devices in the home or small office and support high-speed data access all in one device. With a DPC/EPC2325 residential gateway, your Internet enjoyment, home and business communications, and personal productivity will surely soar.

This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPC/EPC2325 residential gateway for high-speed Internet service for your home or office. Refer to the appropriate section in this guide for the specific information you need for your situation. Contact your service provider for more information about subscribing to Internet services.

Benefits and Features

Your new DPC/EPC2325 residential gateway offers the following outstanding benefits and features:

Compliant with DOCSIS/EuroDOCSIS™ 2.0, 1.1, and 1.0 standards along with PacketCable™/EuroPacketCable™ specifications to deliver high-end performance and reliability

High performance broadband Internet connectivity to energize your online experience

Four 10/100BASE-T Ethernet ports to provide wired connectivity

802.11g Wireless Access Point with 4 service set identifiers (SSIDs)

Wi-Fi Protected Setup (WPS), including a push button switch to activate WPS for simplified and secure wireless setup

User configurable Parental Control blocks access to undesirable Internet sites

Advanced firewall technology deters hackers and protects the home network from unauthorized access

Attractive compact design that allows for vertical, horizontal, or wall-mounted operation

TR-068 compliant color-coded interface ports and corresponding cables simplify installation and setup

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Introduction

DOCSIS-5 compliant LED labeling and behavior provides a user and technician friendly method to check operational status and act as a troubleshooting tool

Allows automatic software upgrades by your service provider

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What's In the Carton?

When you receive your wireless home gateway, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items:

One of the DPC/EPC2325 DOCSIS Residential Gateway versions

One Ethernet cable (CAT5/RJ-45)

One power adapter (models requiring external power supply)

One CD-ROM containing the user guide

If any of these items are missing or damaged, please contact your service provider for assistance.

Note: You will need an optional cable signal splitter and additional standard RF coaxial cables if you want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a set-top converter, or a TV to the same cable connection as your wireless home gateway.

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Front Panel Description

The front panel of your residential gateway provides LED status indicators that indicate how well and at what state your residential gateway is operating. See Front Panel LED Status Indicator Functions (on page 106), for more information on front panel LED status indicator functions.

Model DPC2325

1POWER—ON, power is applied to the wireless residential gateway

2DS—ON, the wireless residential gateway is receiving data from the cable network

3US—ON, the wireless residential gateway is sending data to the cable network

4ONLINE—ON, the wireless residential gateway is registered on the network and fully operational

5ETHERNET 1 - 4—ON, a device is connected to one of the Ethernet ports. BLINKING indicates that data is being transferred over the Ethernet connection

6WIRELESS LINK—ON, the Wireless Access Point is operational. BLINKING indicates that data is being transferred over the wireless connection. OFF indicates that the wireless access point has been disabled by the user

7WIRELESS SETUP—OFF (normal condition) wireless setup is not active. BLINKING indicates the user has activated wireless setup to add new wireless clients on the wireless network

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Back Panel Description

The following illustrations show the description and function of the back panel components on the DPC/EPC2325.

External Power Supply Model

Model DPC/EPC2325

1POWER—Connects the residential gateway to the power adapter that is provided with your residential gateway

CAUTION:

Avoid damage to your equipment. Only use the power supply that is provided with your residential gateway.

2WIRELESS SETUP—Pressing this switch initiates wireless setup, this feature allows the user to add new Wi-Fi Protected Setup (WPS) compliant wireless clients to the home network

3ETHERNET—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC or your home network

4REBOOT—A momentary pressing (1-2 seconds) of this switch reboots the residential gateway. Pressing the switch for more than ten seconds causes a reset-to-factory-default of all settings and then reboots the gateway

CAUTION:

The Reboot button is for maintenance purposes only. Do not use unless instructed to do so by your service provider. Doing so may cause you to lose any cable modem settings you have selected.

5CABLE—F-connector connects to an active cable signal from your service provider

6ANTENNA—Connection for external 802.11 antenna

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Where Is the Best Location for My DOCSIS Residential Gateway?

The ideal location for your residential gateway is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your residential gateway. Read this user guide thoroughly before you decide where to place your residential gateway.

Consider these recommendations:

Position your PC and residential gateway so that they are located near an AC power outlet.

Position your PC and residential gateway so that they are located near an existing cable input connection to eliminate the need for an additional cable outlet. There should be plenty of room to guide the cables away from the modem and the PC without straining or crimping them.

Airflow around the residential gateway should not be restricted.

Choose a location that protects the residential gateway from accidental disturbance or harm.

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How Do I Mount the Modem on a Wall? (Optional)

You can mount the residential gateway on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be mounted vertically or horizontally.

Before You Begin

Before you begin, choose an appropriate mounting place. The wall can be made of cement, wood, or drywall. The mounting location should be free of obstructions on all sides, and the cables should be able to easily reach the residential gateway without strain. Leave sufficient clearance between the bottom of the residential gateway and any flooring or shelving underneath to allow access to cabling. In addition, leave enough slack in all cables so that the residential gateway can be removed for any required maintenance without disconnecting the cables. Also, verify that you have the following items:

Two wall anchors for #8 x 1-inch screws

Two #8 x 1-inch pan head sheet metal screws

Drill with a 3/16-in. wood or masonry bit, as appropriate for the wall composition

A copy of the wall-mounting illustrations shown on the following pages

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How Do I Mount the Modem on a Wall? (Optional)

Mount the modem as shown in one of the following illustrations.

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How Do I Mount the Modem on a Wall? (Optional)

Location and Dimensions of the Wall-Mounting Slots

The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the modem. Use the information on this page as a guide for mounting your modem to the wall.

Mounting the Residential Gateway on a Wall

1 Using a drill with a 3/16-inch bit, drill two holes at the same height and 4 inches apart.

Note: The preceding graphic illustrates the location of the mounting holes on the back of the residential gateway.

2Are you mounting the residential gateway into a drywall or concrete surface where a wooden stud is available?

If yes, go to step 3.

If no, drive the anchor bolts into the wall, and install the mounting screws into the anchor bolts; leave a gap of about 1/4-inch between the screw head and the wall. Then, go to step 4.

3Install the mounting screws into the wall; leave a gap of about 1/4-inch between the screw head and the wall. Then, go to step 4.

4Verify that no cables or wires are connected to the residential gateway.

5Lift the residential gateway into position. Slip the large end of both mounting slots (located in the back of the residential gateway) over the mounting screws, and then slide the residential gateway down until the narrow end of the keyhole slot contacts the screw shaft.

Important: Verify that the mounting screws securely support the residential gateway before you release the unit.

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What Are the System Requirements for Internet Service?

To ensure that your residential gateway operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements.

Note: You will also need an active cable input line and an Internet connection.

Minimum System Requirements for a PC

A PC with a Pentium MMX 133 processor or greater

32 MB of RAM

Web browsing software

CD-ROM drive

Minimum System Requirements for Macintosh

MAC OS 7.5 or later

32 MB of RAM

System Requirements for an Ethernet Connection

A PC with Microsoft Windows 2000 operating system (or later) with TCP/IP protocol installed, or an Apple Macintosh computer with TCP/IP protocol installed

An active 10/100BASE-T Ethernet network interface card (NIC) installed

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How Do I Subscribe to High-Speed Internet Service?

Before you can use your residential gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the two options in this section.

I Do Not Have a High-Speed Internet Access Account

If you do not have a high-speed Internet access account, your service provider will set up your account and become your Internet Service Provider (ISP). Internet access enables you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You will need to give your service provider the following information:

The serial number of the modem

The Media Access Control (MAC) address of the modem

These numbers appear on a bar code label located on the residential gateway. The serial number consists of a series of alphanumeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by CM MAC. The following illustration shows a sample bar code label.

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

I Already Have an Existing High-Speed Internet Access Account

If you have an existing high-speed Internet access account, you must give your service provider the serial number and the MAC address of the residential gateway. Refer to the serial number and MAC address information listed previously in this section.

Note: You may not be able to continue to use your existing e-mail account with your residential gateway. Contact your service provider for more information.

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How Do I Connect My Devices to Use the Internet?

You can use your residential gateway to access the Internet, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called networking.

Connecting and Installing Internet Devices

You must connect and install your residential gateway to access the Internet. Professional installation may be available. Contact your local service provider for further assistance.

To connect devices

The following diagram illustrates one of the various networking options that are available to you.

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How Do I Connect My Devices to Use the Internet?

Connecting the Modem for High-Speed Data Service

WARNING:

To avoid personal injury or damage to your equipment, follow these steps in the exact order shown.

Wiring and connections must be properly insulated to prevent electrical shock.

Disconnect power from the residential gateway before attempting to connect to any device.

6Power off your PC and other networking device; then, unplug them from the power source.

7Connect the active RF coaxial cable from your service provider to the coax connector labeled CABLE on the back of the gateway.

Note: To connect a TV, DHCT, set-top box, or VCR from the same cable connection, you will need to install a cable signal splitter (not included).

8Locate the yellow Ethernet cable. Connect one end of the Ethernet cable to the Ethernet port on your PC and then connect the other end to one of the ETHERNET ports on the gateway (any Ethernet port can be used). The Ethernet ports are yellow connectors on the back panel of the gateway.

9Connect additional Ethernet network devices in a similar fashion to any unused Ethernet ports on the back of the gateway.

Note: To install more Ethernet devices than ports provided, use an external multi-port Ethernet switch(s).

10Locate the AC power adapter provided with your gateway. Insert the barrel shaped DC power connector (attached by a thin pair of wires to the AC power adapter) into the black POWER connector on the back of the residential gateway. Then, plug the AC power cord into an AC outlet to power-up the gateway. The residential gateway will perform an automatic search to locate and sign on to the broadband data network. This process may take up 2-5 minutes. The modem will be ready for use when the POWER, DS, US and ONLINE LEDs on the front panel of the gateway stop blinking and remain ON continuously.

11Plug in and power on your PC and other home network devices. The ETHERNET LEDs on the gateway corresponding to the connected devices should be ON or BLINKING.

12Once the gateway is online, most Internet devices will have immediate Internet access.

Note: If your PC does not have Internet access, refer to How Do I Configure TCP/IP Protocol? (on page 100) for information on how to configure your PC for Internet access. For Internet devices other than PCs, refer to the DHCP or IP Address configuration section of the User Guide or Operations Manual for those devices.

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How Do I Configure My DOCSIS Residential Gateway?

To configure your residential gateway, you must first access the WebWizard configuration pages. This section provides detailed instructions and procedures for accessing the WebWizard pages and for configuring your residential gateway to operate correctly. This section also presents examples and descriptions of each WebWizard configuration page. Use the WebWizard pages to customize your residential gateway to your needs rather than using the default settings. The WebWizard pages in this section are organized in the order shown on the Setup page.

Important: The WebWizard pages and the examples shown in this section are for illustration purposes only. Your pages may differ from the pages shown in this guide.

Note: If you are not familiar with the network configuration procedures detailed in this section, contact your service provider before you attempt to change any of the residential gateway default settings.

About Your Modem Page Example

The following illustration is an example of the About Your Modem page.

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Accessing the Residential Gateway

You must access the WebWizard in order to configure the residential gateway. To gain access to the WebWizard, use the web browser on the PC attached to the gateway and complete the following steps.

1Open the web browser on your PC.

2Type the following IP address and then select Go: http://192.168.0.1.

3The web browser accesses the WebWizard and displays the default About Your Modem page. This page displays information about your cable modem along with a series of tabs for accessing other WebWizard configuration and operation features.

About Your Modem Page Description

The following table provides a description of each field within the About Your Modem page.

Field Name	Description
Name	The name of the residential gateway

Modem Serial Number	A unique sequential series of alphanumeric
	characters provided to every modem during
	manufacturing

Cable Modem MAC	A unique alphanumeric address for the cable
Address	modem coaxial interface, which is used to connect
	to the cable modem termination system (CMTS) at
	the headend. A media access control (MAC)
	address is a hardware address that uniquely
	identifies each node of a network

Hardware Version	Identifies the revision of the circuit board design

Receive Power Level	The input level of the downstream CMTS carrier

Transmit Power Level	Indicates the upstream power level

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How Do I Configure My DOCSIS Residential Gateway?

Field Name	Description
Cable Modem Status	Lists one of the following possible current states of
	the modem:
		other
		notReady
		notSynchronized
		phySynchronized
		usParametersAcquired
		rangingComplete
		ipComplete
		todEstablished
		securityEstablished
		psrsmTransferComplete
		registrationComplete
		operational
		accessDenied

Vendor	The name of the manufacturer

Boot Revision	Identifies the boot revision code version

Software File Name and Revisions Section

Field Name	Description
Firmware Name	Identifies the name of the firmware

Software Revision	Identifies the revision version of the firmware

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How Do I Configure My DOCSIS Residential Gateway?

Setting Configuration Options

Use the Setup page to access the various configuration options for the residential gateway. Detailed descriptions of each configuration option follow later in this guide.

Important: After you access the WebWizard by typing the 192.168.0.1 IP address into your web browser while the gateway is online, an authentication window similar to the following window opens:

Enter your password; then, click OK to continue to the Setup page.

First Time Users

The gateway ships from the factory without a factory-assigned or default password.

Leave the user name and the password fields blank. Then click OK to be directed to the Password Settings page.

Note: You will be prompted to set up a password. We highly recommend that you set up a password to prevent unauthorized access to the settings of the gateway. If you choose not to enter a password, this page will appear each time you access the setup pages. See Configuring Your Password Settings (on page 30) for assistance in setting up your password. If you choose not to use password security, click the Setup tab at the top of the Password Settings page to continue.

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How Do I Configure My DOCSIS Residential Gateway?

Setup Page

The following illustration is an example of the Setup page.

Setup Page Section Headings

The Setup page is divided into the following section headings:

Basic Settings

Advanced Settings

Firewall

Parental Control

Wireless

In the Setup page, click the selections listed within these sections to access the WebWizard page for that selection. A description of the selections available in each section follows next.

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Basic Settings

The following table provides a description of the pages available from within the Basic Settings section of the Setup page.

Field Name	Description
Password Settings	Use this link to set or modify your password settings

Set Time	Use this link to enable or disable time synchronization
	by Network Time protocol

Network Configuration	Use this link to enter or modify the basic settings for
	your network

LAN IP Address	Use this link to configure how Internet protocol (IP)
Management	addresses are assigned and managed in your network

Fixed CPE IP Assignment	Use this link to reserve IP addresses in the DHCP pool
	that will be used as static IP addresses in your local
	network.

Restart Modem	Use this link to restart your residential gateway

Save Configuration to	Use this link to save your cable modem RG
your PC	configuration to your local PC and to restore the RG
	configuration to your residential gateway, if necessary

Advanced Settings

The following table provides a description of the pages available from within the Advanced Settings section of the Setup page.

	Field Name	Description
	Options	Use this link to enable or disable advanced features
		on your network

	IP Address Filtering	Use this link to configure IP address filters. These
		filters prevent designated IP addresses from
		accessing the Internet

	MAC Address Filtering	Use this link to configure MAC address filters.
		These filters prevent designated MAC addresses
		from accessing the Internet

	Port Filtering	Use this link to configure transmission control
		protocol (TCP) and user datagram protocol (UDP)
		port filters. These filters prevent a range of
		TCP/UDP ports from accessing the Internet

	Port Forwarding	Use this link to configure port forwarding for local
		IP addresses. Port forwarding allows you to run a
		server on the local area network (LAN) by
		specifying the mapping of TCP/UDP ports to local
		PCs or to the IP address of other devices. This is a
		static setting that holds the ports open at all times

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How Do I Configure My DOCSIS Residential Gateway?

Field Name	Description
Port Triggers	Use this link to configure TCP/UDP port triggers.
	Port triggering is similar to port forwarding, but is
	a dynamic function. In other words, the ports are
	not held open, and the ports close if no outgoing
	data is detected on the selected ports for a period
	of 10 minutes

DMZ Host	Use this link to configure an IP address that is
(Demilitarized Zone)	visible to the wide area network (WAN). DMZ
	hosting is commonly referred to as “exposed host,”
	and allows you to specify the “default” recipient of
	WAN traffic that Network Address Translation
	(NAT) is unable to translate to a known local PC
	A DMZ is used by a company that wants to host its
	own Internet services without sacrificing
	unauthorized access to its private network. DMZ
	allows one IP address to be unprotected while
	others remain protected. The DMZ is located
	between the Internet and an internal network's line
	of defense that is a combination of firewalls and
	bastion hosts
	Typically, the DMZ contains devices accessible to
	Internet traffic, such as web (HTTP) servers, FTP
	servers, SMTP (e-mail) servers, and domain name
	system (DNS) servers

VPN Termination	Use this link to create, configure, and control
	Virtual Private Network (VPN) protocols and
	manage Internet Protocol Security (IPsec) VPN
	tunnels.

Firewall

The following table provides a description of the pages available from within the Firewall section of the Setup page.

Field Name	Description
Options	Use this link to configure webpage filtering and
	firewall protection

Event Logging	Use this link to access the firewall event log and to
	enter your e-mail address in order to receive
	e-mail alerts related to firewall attacks by hackers

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Parental Control

The following table provides a description of the pages available from within the Parental Control section of the Setup page.

Field Name	Description
User Setup	Use this link to add or delete user profiles and to apply
	access rules to those users

Basic Rules	Use this link to setup access rules that block certain
	Internet content and certain websites

Time of Day Rules	Use this link to configure web access filters to block all
	Internet traffic to and from specific network devices
	based on time of day settings that you select

Local Log	Use this link to view events captured by Parental
	Control event log feature

Wireless

The following table provides a description of the pages available from within the Wireless section of the Setup page.

Field Name	Description
Basic	Use this link to configure your wireless access point
	(WAP) parameters, including service set identifier
	(SSID) and channel number

Security	Use this link to configure your WAP authentication
	and data encryption. Using encryption and
	authentication prevents unauthorized access to your
	wireless devices

Advanced	Use this link to configure your WAP data rates and
	wireless fidelity (Wi-Fi) thresholds

Access Control	Use this link to configure the WAP to restrict access
	to only selected wireless client devices. Authorized
	clients are selected by MAC address. Use this link to
	select Open System or Share Key authentication and
	to enable and disable broadcast of the WAP SSID

Bridging	Use this link to configure a Wireless Distribution
	System (WDS) in our network

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How Do I Configure My DOCSIS Residential Gateway?

Configuring Your Password Settings

Use the Basic Settings - Password Settings page to set up or modify a password to restrict unauthorized persons from accessing to your residential gateway settings. Click Password Settings in the Basic Settings section of the Setup page to access the Password Settings page.

Notes:

Your gateway modem comes from the factory with no password enabled. We highly recommend that you set up a user password to prevent unauthorized users from modifying the settings of your network.

If you do choose to set up a password, use a password that you can easily remember. Do not forget your password.

Setup Basic Settings - Password Settings

The following illustration is an example of the Basic Settings - Password Settings page.

To set up your password

1To set up your password, type your current password in the Current Password field.

2Type your new password in the New Password field, and then re-enter your new password in the Re-Enter New Password field.

3Click Apply to save your password. A webpage appears to indicate that you have successfully set your password.

4Click on the Setup tab to proceed with setting up your gateway. The User Name and Password dialogue box appears as shown below.

5Enter your password; then, click LOGIN to continue to the main Setup page.

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