Cisco Systems COMMUNICATION MANAGER 8961, COMMUNICATION MANAGER 9951, COMMUNICATION MANAGER 9971 User Manual

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Cisco Systems COMMUNICATION MANAGER 8961, COMMUNICATION MANAGER 9951, COMMUNICATION MANAGER 9971 User Manual

Numerics

802.11a standard

6-3

 

 

802.11b standard

6-3

 

 

802.11d standard

6-3

 

 

World Mode

6-4

 

 

802.11e standard

6-3

 

 

802.11g standard

6-3

 

 

802.11i standard

6-3

 

 

802.1X

 

 

 

 

authentication server

1-23

 

authenticator

1-23

 

 

description

1-12

 

 

 

network components

1-23

 

supplicant 1-23

 

 

 

Troubleshooting

12-9, 12-10

 

802.1X Authentication

7-13

 

802.1X authentication and status

7-15

802.1X Authentication menu

 

options 7-15

 

 

 

 

Device Authentication

7-15

EAP-MD5

7-15

 

A

Access Information web page 11-2, 11-8

accessory headsets 3-4

KEM 3-4 support 3-4

access port configuring 7-6 connecting 3-12

I N D E X

forwarding packets to

11-8

access to phone settings

7-2

adding

 

Cisco Unified IP Phones manually 2-13

Cisco Unified IP Phones using autoregistration 2-11

users to Cisco Unified Communications Manager 8-34

Admin. VLAN ID 7-5

AdvanceAdhocConference service parameter 8-9

AES

encryption description 6-13

agent greeting 8-2

All Calls 8-2

Alternate TFTP 7-11

Analog RJ11 headsets 3-7

anonymous call bock telephony features

anonymous call block

8-3

Answer (oldest call) 8-3

 

AP

 

 

associating

6-8

 

Cisco Aironet Access Point 6-8

description

6-8

 

Assisted Directed Call Park

8-3

audible message waiting indicator 8-14

authentication

1-16

 

authentication server, in 802.1X

1-23

authenticator, in 802.1X 1-23

 

auto answer 8-3

 

auto dial

8-3

 

 

automatic port synchronization

8-4

autoregistration

 

 

using

2-11

 

 

auxiliary VLAN

2-3

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)

IN-1

Index

auxiliary VLAN, description 6-9

B

background image

 

 

 

configuring 9-5

 

 

creating

9-4

 

 

 

custom

9-4

 

 

 

List.xml file

9-4

 

 

PNG file

9-4, 9-5

 

 

barge

1-24, 8-4

 

 

 

call security restrictions

1-21

 

block external to external transfer

8-5

Bluetooth

 

 

 

 

adding headset

3-9

 

 

Bluetooth technology

 

 

using Bluetooth wireless headsets 3-8

BootP

1-11

 

 

 

 

Bootstrap Protocol (BootP)

1-11

 

Busy Lamp Field (BLF) 1-30

 

Busy Lamp Field (BLF) Pickup 8-5

Busy Lamp Field (BLF) speed dial

8-5

C

cable lock, connecting to phone 3-20

call

 

 

 

security interactions

1-21

Call Back

8-5

 

 

call display restrictions

8-5

caller ID

8-8

 

 

caller ID blocking

8-8

 

call forward 8-6

 

 

call forward all

8-6

 

call forward busy

8-6

 

call forward no answer

8-6

call forward no coverage

8-6

destination override

8-6

 

loop breakout

8-6

loop prevention

8-6

notification 8-6

call forward destination override 8-7

call park

8-6

 

 

call security restrictions using Barge 1-21

call statistics

10-11

 

call waiting

8-7

 

CAPF (Certificate Authority Proxy Function) 1-19

CAST

1-11

 

 

cell phone interference 1-2

Cisco Discovery Protocol

See CDP

Cisco Unified Communications Manager

adding phone to database of 2-10

interacting with

6-11

interactions with

2-2

required for Cisco Unified IP Phones 3-2

Cisco Unified Communications Manager Administration

adding telephony features using 8-2

Cisco Unified IP Phone

adding manually to Cisco Unified Communications

Manager

2-13

 

 

adding to Cisco Unified Communications

Manager

2-10

 

 

cleaning

12-17

 

 

configuration checklist

1-25

configuration requirements

1-24

configuring user services

8-33

installation checklist

1-28

 

installation overview

1-24, 1-28

installation requirements

1-24

modifying phone button template 8-29

mounting to wall 3-20

 

 

power 2-3

 

 

registering

2-10

 

 

registering with Cisco Unified Communications Manager 2-11

resetting 12-15

technical specifications C-1

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)

IN-2

Index

using LDAP directories

8-27

web page 11-1

 

 

Cisco Unified Video Camera

5-1

attaching to the phone

5-2

configuration

5-1

 

post installation

5-4

 

cleaning the Cisco Unified IP Phone 12-17

Clear List softkey

10-3, 10-8, 10-9

Client Matter Code (CMC)

8-9

conference

8-9

 

 

 

secure

1-20

 

 

 

configuration file

 

 

 

creating

 

12-5

 

 

 

encrypted

1-19

 

 

modifying 9-1

 

 

overview

2-7

 

 

 

XmlDefault.cnf.xml

 

2-7

configuring

 

 

 

 

 

LDAP directories

8-27

overview

1-24

 

 

personal directories

8-27

phone button template

8-29

user features

8-34

 

 

connecting

 

 

 

 

 

handset

 

3-12

 

 

 

headset

 

3-12

 

 

 

to a computer

3-12

 

 

to the network

3-12

 

connecting IP Phones to other IP Phones (daisy chaining) 12-10

Current Access Point 10-15

 

Current Access Point screen

10-15

custom phone rings

 

about

9-2

 

creating

9-2, 9-3, 9-5

 

PCM file requirements

9-3

D

data VLAN 2-3

 

 

 

 

 

Debug Display web page

11-3, 11-11

 

Default Router

7-10

 

 

 

 

Denial of Service attacks

 

 

 

disabling SSH

9-11

 

 

 

Device Authentication

7-15

 

 

device authentication

1-18

 

 

Device Configuration menu

 

 

displaying

7-2

 

 

 

 

 

Device Information web page

11-2, 11-4

 

DHCP

7-10

 

 

 

 

 

 

description

1-11

 

 

 

 

troubleshooting

12-7

 

 

 

DHCP Address Released

7-12

 

 

DHCP IP address

12-12

 

 

 

directed call park

8-10

 

 

 

directory numbers, assigning manually

2-13

direct-sequence spread spectrum (DSSS)

6-6

disabling phone display

9-7

 

 

distinctive ring

8-18

 

 

 

 

DND

8-11

 

 

 

 

 

 

DNS server

 

 

 

 

 

 

troubleshooting

12-8

 

 

 

verifying settings

12-4

 

 

DNS Server 1-5

7-10

 

 

 

 

documentation

 

 

 

 

 

 

additional

i-xiii

 

 

 

 

Domain Name

7-4, 7-8

 

 

 

Domain Name System (DNS)

7-4, 7-8

 

Domain Name System (DNS) server 7-10

do not disturb

8-11

 

 

 

 

E

EAP-MD5 7-15

Device ID 7-15

Realm 7-15

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)

IN-3

Index

Shared Secret

7-15

 

 

encrypted configuration files

1-19

encryption

1-16

 

 

 

media

1-18

 

 

 

signaling

1-19

 

 

EnergyWise

 

 

 

 

 

configuration

9-8

 

 

description

2-4

 

 

enterprise parameters

 

 

call forward

8-36

 

 

call forward options

8-36

 

user options web page defaults 8-36

error messages, used for troubleshooting 12-3

Ethernet Information web page

11-2, 11-8

Ethernet Setup menu

 

 

about

7-4

 

 

 

 

Ethernet statistics

10-7

 

 

Ethernet Statistics screen

10-7

 

external power

2-4

 

 

F

fast dials

 

 

address book

8-30

 

fast dial service

8-11

 

features

 

 

configuring on phone, overview

1-15

configuring with Cisco Unified Communications

Manager, overview 1-15

 

informing users about, overview

1-16

file authentication

1-18

 

file format

 

 

List.xml 9-4

 

 

RingList.xml

9-2

 

Forced Authorization Code (FAC)

8-11

G

G.711a, G.711µ, G.722, G.729a, G.729ab, iLBC 1-1

G.729 1-1

G729a 1-1

G729ab 1-1

G729b 1-1

H

handset

connecting 3-12 handsfree 3-8 handsfree profile 3-8 headset

audio quality 3-11

Bluetooth 3-9 connecting 3-6 disabling 3-6 quality 3-11

USB 3-6 using 3-5 wired 3-6 wireless 3-8

headset port 3-12 hold 8-12

hold reversion 8-12 http 11-3

HTTP, description 1-12 https 11-3

HTTPS, description 1-12 hunt group

sign out of hunt groups 8-14

Hypertext Transfer Protocol

See HTTP

I

idle display configuring 9-7

viewing settings 9-7

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)

IN-4

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