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Uconnect® 8.4A/8.4AN
Owner’s Manual Supplement
SECTION
TABLE OF CONTENTS
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ALL ABOUT UCONNECT® ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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UCONNECT® 8.4A — IF EQUIPPED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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UCONNECT® 8.4AN — IF EQUIPPED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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UCONNECT® 8.4A/8.4AN VOICE RECOGNITION QUICK TIPS . . . . . . . . . . . . . . . . . . . . . . . |
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SAFETY GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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IDENTIFYING YOUR RADIO
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CONTENTS
IDENTIFYING YOUR RADIO. . . . . . . . . . . . . . . . |
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▫ Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . |
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4 IDENTIFYING YOUR RADIO
IDENTIFYING YOUR RADIO
Uconnect® 8.4A/8.4AN
Key Features
The 8.4A and 8.4AN share some features between them, but the 8.4AN has some features that sets it apart. The below features are shared between them:
•8.4” Touchscreen
•Hands-free/Bluetooth®
•USB port, AUX port and SD Card slot — If Equipped
•Touchscreen Climate Controls
•SiriusXM Satellite Radio with 1yr Trial Included — If Equipped
•Uconnect® Access — U.S. Market Only — If Equipped
The 8.4AN sets itself apart by offering these unique features:
•HD Radio — U.S. Market Only
•Navigation Standard
•One-shot destination entry
•3D content (Select this option and zoom to an appropriate level. Not all tall buildings are in 3D)
•Enhanced Digital Terrain Model (DTM)
•SiriusXM Traffic with five (5) year Trial Included — U.S. Market Only — If Equipped
•SiriusXM Travel Link with five (5) year Trial Included
— U.S. Market Only — If Equipped
IDENTIFYING YOUR RADIO 5
NOTE: 3D Landmarks are visible at 250ft and below, 3D City Models are visible at 50ft and below and Digital 1 Terrain is visible at 100mi and below.
ALL ABOUT Uconnect® ACCESS
CONTENTS |
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INTRODUCTION TO Uconnect® ACCESS . . . . . .9
▫ What Is Uconnect® Access? . . . . . . . . . . . . . . . .9
▫ Included Trial Period For New Vehicles. . . . . . .13
▫ Features And Packages . . . . . . . . . . . . . . . . . .15
GETTING STARTED WITH Uconnect® ACCESS . .15
▫ Registration . . . . . . . . . . . . . . . . . . . . . . . . . .15
▫ Set Up Your Uconnect® Payment Account . . . . .23
▫ Download the Uconnect® Access App . . . . . . .26
▫ Set up Via Mobile . . . . . . . . . . . . . . . . . . . . . .32
▫ Purchasing Apps And WiFi Hotspot For Your
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
▫ Using Mopar Owner Connect. . . . . . . . . . . . . .43
USING Uconnect® ACCESS . . . . . . . . . . . . . . . .47
▫ Getting Started With Apps . . . . . . . . . . . . . . . .47
▫ 9-1-1 Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
▫ Roadside Assistance Call . . . . . . . . . . . . . . . . .53
▫ Yelp®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
▫ Theft Alarm Notification . . . . . . . . . . . . . . . . .66
▫ Stolen Vehicle Assistance . . . . . . . . . . . . . . . . .69
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▫ WiFi Hotspot . . . . . . . . . . . . . . . . . . . . . . . . .72
▫ SRT Performance Pages/SRT Performance Pages
Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
▫ Voice Texting . . . . . . . . . . . . . . . . . . . . . . . . .93
▫ Remote Door Lock/Unlock. . . . . . . . . . . . . . .103
▫ Remote Vehicle Start . . . . . . . . . . . . . . . . . . .108
▫ Remote Horn And Lights . . . . . . . . . . . . . . . .114
▫ Via Mobile Apps . . . . . . . . . . . . . . . . . . . . . .120
MAINTAIN MY Uconnect® ACCESS
ACCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . .154
▫ Reinstalling An App . . . . . . . . . . . . . . . . . . .154
▫ How To Remove My Uconnect® Access |
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Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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▫ Adding Vehicles To My Uconnect® Access |
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Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Uconnect® CARE & FAQs. . . . . . . . . . . . . . . . . |
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▫ Uconnect® Care Business Hours:. . . . . . . . . . . |
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▫ Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . |
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▫ Safe Usage Of The Uconnect® Access System. . |
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DEVICE CONNECTION AND AUDIO TIPS WITH
Uconnect® . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
INTRODUCTION TO Uconnect® ACCESS
To unlock the full potential of Uconnect® Access in your vehicle, you first need to register with Uconnect® Access.
What Is Uconnect® Access?
Uconnect® Access enhances your ownership and driving experience by connecting your vehicle with a 3G cellular connection. Uconnect® Access is available only on equipped vehicles purchased within the continental United States, Alaska and Hawaii. Services can only be used where coverage is available, see coverage map for details.
For a complete list of Uconnect® Access services, please visit: DriveUconnect.com.
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Uconnect® Access provides:
•The ability to remotely lock/unlock your doors and
start your vehicle (if equipped) from virtually anywhere, with the Uconnect® Access App, the Mopar 2 Owner Connect website (moparownerconnect.com) and Uconnect® Care.
•The functionality to turn your vehicle into a WiFi Hotspot on demand.
•Theft Alarm Notification via text or email.
•Yelp® to help find great places, businesses and other locations when you need them.
•Voice Texting so you can compose, send and receive text messages with your voice while keeping your hands on the wheel.
Before you drive, familiarize yourself with the easy-to- use Uconnect® System.
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1.The ASSIST And 9-1-1 Buttons On Your Rearview Mirror
The ASSIST Button is used for contacting Roadside Assistance, Vehicle Care and Uconnect® Care. The 9-1-1 button connects you directly to emergency services.
2.The Uconnect® “Apps” Button On The Menu Bar At The Bottom Right Corner Of The In-Vehicle Touchscreen
This is where you can begin registration for Uconnect® Access, find the apps and purchase WiFi Hotspot on demand.
3.The Uconnect® Voice Command And Uconnect® Phone Buttons On Your Steering Wheel
The buttons let you use your voice to give commands, make phone calls, send and receive text messages hands-free, enter navigation destinations and control your radio and media devices.
1 — Voice Recognition Button
2 — Phone Button
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume all risks related to the use of the Uconnect® features and applications in this vehicle. Only use Uconnect® when it is safe to do so. Failure to do so may result in an accident involving serious injury or death.
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— Steering Wheel Audio Controls (Left Rear Surface of Steering |
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— Tune or Scroll Knob/Browse or Enter Button |
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— Remote Disc Player (If Equipped) |
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— Uconnect® Voice Command Button |
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— Media Hub-may include USB port, SD Card and Audio Jack |
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— Uconnect® Phone Button |
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(Inside Center Console) |
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— Assist Button |
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10 — Steering Wheel Audio Controls (Right Rear Surface of Steer- |
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— 9-1-1 Button |
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— Uconnect® Access 8.4AN Radio |
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11 — Volume/Mute Button |
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NOTE: Dodge Ram 1500 interior shown, your vehicle may vary.
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Included Trial Period For New Vehicles |
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Your new vehicle may come with an included trial period |
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date of vehicle purchase*. To activate the trial, you must |
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first register with Uconnect® Access. Once registered, |
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Uconnect® Access customers can purchase additional |
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services and Apps over the lifetime of their vehicle |
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ownership. |
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Included Trial on New Vehicles ONLY |
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Radio |
Uconnect® 8.4A |
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Uconnect® 8.4AN |
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Radio Sales Code |
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RA4 |
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Trial Period |
Six months of the Advantage Package |
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12 months of the Advantage Pack- |
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* Select 2014 and 2015 Model Year New Vehicle market |
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There are a few quick ways for you to identify your radio. For a more complete description, please refer to the User Guide in your glove box or visit DriveUconnect.com.
•Both the Uconnect® 8.4A and Uconnect® 8.4AN feature a large 8.4 inch full color touchscreen.
•Only the Uconnect® 8.4AN will have the HD Radio icon when listening to FM or AM stations. The icon will be lit when it is receiving an HD Radio signal (not all stations currently broadcast an HD Radio signal).
Features And Packages
After the trial period, you can subscribe to continue your service by visiting the Uconnect® Store located within the Mopar Owner Connect website (moparownerconnect.com). If you need assistance, you can also call Uconnect® Care at 855-792-4241. For the latest information on packages and pricing information, visit DriveUconnect.com.
GETTING STARTED WITH Uconnect® ACCESS
Registration
To unlock the full potential of Uconnect® Access in your vehicle, you first need to register with Uconnect® Access.
1.From the parked vehicle with the radio touchscreen powered on, press the “Apps” button located near the bottom right-hand corner of the radio touchscreen.
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NOTE: Should you require assistance anytime during the registration process, call Uconnect® Care at 1-855-792-4241.
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2.Press “Register” on the reminder screen or select the “Uconnect® Registration” button on the touchscreen which appears in the “Favorites Tab” on the Apps list.
3.The Uconnect® Access Registration App will open and display step-by-step instructions to start your registration.
4. Enter your email address into the radio touchscreen.
1 — Press To Enter Email Address
2 — Press To Re-enter Email Address
3 — Press To Send
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5.This message will display on the touchscreen indicating your email submission was accepted. In a few minutes, you will receive an email which will allow
you to register your vehicle for Uconnect® Access. You 2 should open this email and begin your Uconnect® Access registration within 72 hours.
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6.Check for an email from Uconnect® Access that contains your personalized registration link. If you don’t see it, check your spam or junk mail folder. Open the email and click on the link to continue registering.
NOTE: For security reasons, this link is valid for 72 hours from the time you submitted your email address into the radio touchscreen. If the link has expired, simply re-enter your email address into the Uconnect® Registration App on the radio touchscreen to receive another link. The secured registration link will take you through the Uconnect® Access registration process step by step.
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For additional registration assistance while in the vehicle, turn the ignition on and push the ASSIST button to contact Uconnect® Care.
7.To unlock the full potential of Uconnect® Access in your vehicle, you will need to create or validate an existing Mopar Owner Connect account (previously Owner Center). Uconnect® along with Mopar Owner Connect have joined forces to create one destination to manage all of your vehicle needs — from managing your Uconnect® Access account to tracking service history and finding recommended accessories for your vehicle. If you already have a Mopar Owner Connect account, log in to the website with your existing username and password. For assistance with this web based registration process, call Uconnect® Care at 1-855-792-4241.
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8.Once you are logged in to your Mopar Owner Connect account, you will create a personal Uconnect® Security PIN. The Uconnect Security PIN will be required to authenticate you when accessing your account via Uconnect® Care or performing any remote services such as Remote Door Lock/Unlock, Remote Horn & Lights, or Remote Vehicle Start.
9.If your vehicle qualifies for a trial package it will be presented. Simply agree to the Uconnect® Terms of Service (checkbox) and then select the “Start Service” button.
At this point your vehicle is registered with Uconnect® Access. Apps will be downloaded the next time you start your vehicle. If the Apps have not appeared after 24 hours, please contact Uconnect® Care. The recommended next steps are to:
• Download the Uconnect® Access App (allows you to utilize services such as Remote Door Unlock and Via Mobile).
•Set up your Uconnect® Payment Account (provides the option to purchase WiFi Hotspot and renew your subscription).
•Set up your Via Mobile profile on Mopar Owner Connect website (if equipped).
Set Up Your Uconnect® Payment Account
Setting up your Uconnect® Payment Account allows you to make purchases from your vehicle (such as WiFi Hotspot) and can be used to ensure uninterrupted service at the end of the included trial period. Your Uconnect® Payment Account is optional, but we recommend it so that you can enjoy the full benefits of the system.
Setting up your Uconnect® Payment Account during registration
1.Setting up your Uconnect® Access Payment Account is completely optional. After you have selected a package and accepted the Terms of Service, you will
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be asked to set up your Uconnect® Payment Account as an optional step. Please enter the required information, and then click on the Create Uconnect® Payment
Account button. As part of this step, you will have 2 created a Uconnect® Payment PIN which you will use anytime you make purchases in the Uconnect® Store.
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Setting up AFTER registration and Managing your
Uconnect® Payment Account
If you didn’t set up your Uconnect® Payment Account when you registered, or you want to make changes later on, just go to moparownerconnect.com to manage your account.
1.Log In to Mopar Owner Connect with your username/email and password.
2.In the upper-right corner of the screen, click on the “Edit Profile” button.
3. On the left side of the next screen, click on the tab called “Uconnect® Payment Account”. It will take you to a page where you can manage your payment options, including:
• Adding or editing your credit card information for payment
• Editing your billing address
•Reviewing your current subscriptions to packages and Apps
•Changing your Uconnect® Payment PIN, or your Security Question
•Viewing transaction history of purchases from the Uconnect® Store
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Download the Uconnect® Access App
The Uconnect® Access smartphone app allows you to remotely lock or unlock your doors, start your engine (if equipped) and activate your horn and lights from virtually anywhere. The smartphone app also features Via Mobile (if equipped) which uses your smartphone’s data plan to access your personal Pandora®, iHeartRadio, Slacker Radio and Aha™ accounts and control them using your vehicle touchscreen.
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The Uconnect® Access app is only compatible with select iPhone® and Android smartphones. Visit UconnectPhone.com to confirm that your smartphone is compatible with Uconnect®.
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Once you’ve confirmed your smartphone is compatible, Android and iPhone® users should visit their respective app store and search for “Uconnect® Access”.
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Why do I need the Uconnect® Access App?
Unlike your key fob, the Uconnect® Access app on your smartphone can send commands to your vehicle from any distance so long as your phone and vehicle are both in cellular range. The Uconnect® Security PIN that was set up during registration is required for remote services.
•Lock or unlock your car doors from virtually any location
•Start your car to warm it up, or cool it down, before you get inside
•Sound your horn and flash your lights to find your vehicle in a crowded parking lot
•Contact Customer Care or Roadside Assistance with the push of a button on your smartphone
•Use Via Mobile to access your personal Pandora®, iHeartRadio, Slacker Radio and Aha™ from the vehicle and control them using your vehicle touchscreen
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