Limited Warranty for Geothermal Heat Pump Units
FOR WARRANTY SERVICE OR REPAIR: Contact CAC/BDP Consumer Relations at 1-800-227-7437 and you will be provided with the name and contact information of a geothermal dealer authorized to provide parts replacement and/or labor services pursuant to this limited warranty.
PRODUCT REGISTRATION: You can register your product online at www.cac-bdp.com.
Model Number______________________________________________ |
Serial Number _____________________________________________ |
Date of Installation ___________________________________________ |
Installed by ________________________________________________ |
Name of Owner ______________________________________________ |
Address of Installation _______________________________________ |
CAC/BDP (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to defect, Company will provide (i) a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part if the failure occurs during the applicable limited parts warranty period and (ii) the service required to replace the failed part at no charge for the associated labor cost if the failure occurs during the applicable limited labor warranty period and the service is performed by a Company authorized geothermal dealer. Alternatively, and at its option, the Company will provide a credit in the amount of the then factory selling price for a new equivalent part (if the failure occurs during the applicable limited parts warranty period) and the associated labor cost of replacing the part (if the failure occurs during the applicable limited labor warranty period) toward the retail purchase price of a new Company product. Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if any) of this document.
OWNER-OCCUPIED, RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The limited parts and labor warranty periods in years, depending on the part and the claimant, are as shown in the chart below.
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Limited Parts Warranty (Years) |
Limited Labor Warranty (Years) |
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Product |
Item |
Original Owner |
Subsequent Owner |
Original Owner |
Subsequent Owner |
|
GT,GP,GS, and GW |
All Parts |
10 |
5 |
10* (or 5) |
5 |
|
Series |
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GB Series |
All Parts |
10* (or 5) |
5 |
5 |
5 |
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|
|
|
|
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* If properly registered within 90 days, otherwise 5 years (except in California and Quebec and other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required to obtain longer warranty periods ). See Warranty Conditions below.
OTHER RESIDENTIAL APPLICATIONS (Apartments, Rental Properties, etc.)
The warranty period is five (5) years on parts with no limited labor warranty. The warranty is to the original owner only and is not available for subsequent owners.
OTHER APPLICATIONS
The warranty period is one (1) year on parts with no limited labor warranty. The warranty is to the original owner only and is not available for subsequent owners.
LEGAL REMEDIES - The owner must notify the Company in writing, by certified or registered letter to CAC/BDP, Warranty Claims, P.O. Box 4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair, replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
39004DP509 |
05/2014 |
8733809571 |
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