Canon PC-D340, PC-D320 User Manual

Quick Reference Guidee

Please read this guide before operating this equipment.	ENG
After you finish reading this guide, store it in a safe place for future reference.

Using Your Documentation

Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.

Setting Up the Machine .....................................

Installing CARPS Software..................................

Document and Paper Handling ............................

Printing with CARPS Software..............................

Making Copies ................................................

Maintenance ..................................................

Document and Paper Handling.............................

Printing with CARPS Software..............................

Making Copies ................................................

Maintenance ..................................................

Troubleshooting Feed and Copy Issues ...................

Set-up Guide

Quick Reference Guide

User’s Guide

Sending and Receiving Faxes ..............................

Speed Dialling ................................................		Facsimile Guide
Troubleshooting Fax Issues.................................
		Only for the FAX-L400 model
Installing CARPS Software..................................
............................................Printer Properties		Software Guide
Troubleshooting Printer Driver Issues
	• Documentation is included on the CD-ROM in PDF form.
	• The machine shown in this guide is the FAX-L400 model.

NOTE

Copyright

Copyright ©2003 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.

Trademarks

Canon is a registered trademark and UHQ™ is a trademark of Canon, Inc.

As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

i

Contents

Chapter 1: Introduction
Customer Support .....................................................................................................	1-1
Important Safety Instructions ....................................................................................	1-1
Main Components of the Machine ............................................................................	1-4
Operation Panel ........................................................................................................	1-7
Energy Saver Mode ..................................................................................................	1-9
Setting the Energy Saver Mode Manually...........................................................	1-9
Restoring from the Energy Saver Mode..............................................................	1-9
Chapter 2: Paper Handling
Print Media Requirements.........................................................................................	2-1
Loading Paper...........................................................................................................	2-2
Loading Paper in the Cassette............................................................................	2-2
Chapter 3: Document Handling
Documents You Can Copy .......................................................................................	3-1
Setting Up Documents ..............................................................................................	3-2
Placing a Document on the Platen Glass ...........................................................	3-2
Loading Documents in the ADF (Only for the PC-D340/FAX-L400 Models).......	3-3
Chapter 4: Basic Printing from Your Computer
Before Printing ..........................................................................................................	4-1
Printing from the CARPS Software (Ex. Windows 98) .............................................	4-2
Cancelling Printing...............................................................................................	4-2
Changing Print Settings.......................................................................................	4-3
Chapter 5: Making Copies
Documents You Can Copy........................................................................................	5-1
Copying Documents .................................................................................................	5-1
Cancelling the Copy Job .....................................................................................	5-2
Basic Copying Functions...........................................................................................	5-3
Making Multiple Copies .......................................................................................	5-3
Specifying the Paper Size and Type
(Common for Cassette and Multi-purpose Tray).............................................	5-3
Setting Enlarging/Reducing .................................................................................	5-5
Setting the Image Quality ....................................................................................	5-7
Adjusting the Copy Exposure ..............................................................................	5-8
Special Features .......................................................................................................	5-9

ii

Chapter 6: System Monitor
Checking the Status of Copy, Fax, Print and Report Jobs	.......................................6-1
Chapter 7: Maintenance
Periodic Cleaning ......................................................................................................	7-1
Cleaning the Exterior...........................................................................................	7-1
Cleaning the Scanning Area................................................................................	7-1
When to Replace the Cartridge.................................................................................	7-3
Copy Yield ...........................................................................................................	7-4
Handling and Storing the Cartridge.....................................................................	7-4
Replacing the Cartridge ............................................................................................	7-6
Chapter 8: Setting the Additional Functions
Understanding the “Additional Functions”.................................................................	8-1
Accessing the Additional Functions ....................................................................	8-1
Menu Descriptions ..............................................................................................	8-2
Appendix: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

iii

Type Conventions Used in This Guide

Please read the list below of symbols, terms, and abbreviations used in this guide.

WARNING

CAUTION

IMPORTANT

• Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

• Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

• Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.

• Indicates a note for operation or an additional explanation. Reading these is highly recommended.

NOTE
(→ p. n-nn)	A number preceded by an arrow and enclosed in parenthesis refers to a page number in
	this guide which contains more information on the topic of the previous sentence.
→ Set-up Guide	Refer to the Set-up Guide for details on the topic of the previous sentence.
→ User’s Guide	Refer to the User’s Guide for details on the topic of the previous sentence.

→Facsimile Guide* Refer to the Facsimile Guide for details on the topic of the previous sentence.

→Software Guide Refer to the Software Guide for details on the topic of the previous sentence.

machine	The word “machine” refers to the PC-D320/PC-D340/FAX-L400 models.
default	A setting that remains in effect unless you change it.
document	The original sheet(s) of paper you copy, with the machine.
menu	A list of settings from which you select an item to set up or change. A menu has a title
	which appears in the LCD.
	Available menus and the display differ depending on the machine type. This guide shows
	the display of the FAX-L400 model as an example.

In addition, this guide uses distinctive typefaces to identify keys and information in the LCD:

•The keys you press appear in this typeface: Stop/Reset.

•Information in the LCD appears in this typeface: COPY SETTINGS.

*Only for the FAX-L400 model

iv

Legal Limitation on Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.

•Paper Money

•Traveller’s Cheques

•Money Orders

•Food Stamps

•Certificates of Deposit

•Passports

•Postage Stamps (cancelled or uncancelled)

•Immigration Papers

•Identifying Badges or Insignias

•Internal Revenue Stamps (cancelled or uncancelled)

•Selective Service or Draft Papers

•Bonds or Other Certificates of Indebtedness

•Cheques or Drafts Issued by Governmental Agencies

•Stock Certificates

•Motor Vehicle Licenses and Certificates of Title

•Copyrighted Works/Works of Art without Permission of Copyright Owner

v

vi

Chapter 1

Introduction

Customer Support

Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, → User’s Guide. If you can not solve the problem or if you think your machine needs servicing, contact your local authorized Canon dealer or the Canon help desk.

Important Safety Instructions

Read these safety instructions thoroughly before using your machine, and keep them handy in case you need to refer to them later.

For cardiac pacemaker users

WARNING • This product and the cartridge emit low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please stay away from this product and the cartridge, and consult your doctor.

• Do not disassemble or modify. There are high-temperature and high-voltage components inside

CAUTION

the machine which may result in a fire or electrical shock.

•Follow all warnings and instructions marked on the machine.

■Location

	•	Do not place the machine near alcohol, paint thinner or other
WARNING		inflammable substances. If inflammable substances come into
		contact with electrical parts inside the machine, it may result in a
		fire or electrical shock.
	•	Do not block or cover the ventilation port or any openings on the

CAUTION

machine with objects, as this may result in a fire.

• Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight (approx. 14.5 kg PC-D320, 16.0 kg PC-D340, 16.1 kg FAX-L400).

•Make sure the area is free from dust.

•Avoid poorly ventilated locations.

During use, the machine generates ozone. However, the amount of ozone generated is not enough to affect the human body. Nevertheless, if the machine is used for a prolonged period of time in a poorly ventilated room, or when making a large quantity of prints, be sure to ventilate the room to make the working environment as comfortable as possible.

•Do not install the machine near devices that contain magnets or generate magnetic fields, such as speakers.

•Make sure the machine is approximately 10 cm away from walls and other equipment for proper ventilation.

1

Introduction

1-1

•Make sure the location is not affected by extreme temperature changes, and always stays between 15°C and 27°C.

•Make sure the relative humidity of the area is between 20% and 80%.

•Keep the machine away from direct sunlight.

•Do not use or store the machine outdoors.

■Power Supply

WARNING

CAUTION

IMPORTANT

•Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in a fire or electrical shock.

•Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.

•During electrical storms, disconnect the telephone line and unplug the power cord from the power outlet. Electrical storms may cause damage to the machine and result in a fire or electrical shock.

•If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the machine and wipe the plug with a clean, dry cloth.

•Do not plug the machine into the same circuit with appliances such as an air conditioner, television or copier. These devices generate an electrical noise, and may interfere with your machine’s operation.

•Plug the machine into a standard 220V-240V AC power outlet. Operate the machine only from the type of power source indicated on the machine’s label. If you are not sure of the type of power available, consult your local power company.

•Use only the power cord that came with the machine.

•Unplug the machine in the following conditions:

–When the power cord or plug is damaged or frayed.

–If liquid has spilled into the machine.

–If the machine has been exposed to rain or water.

–If the machine does not operate normally when you have followed the instructions in the guides included with your machine. Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

–If the machine has been dropped or damaged.

–If the machine exhibits a distinct change in performance, indicating a need for servicing.

1-2

■ Handling

• Do not drop paper clips, staples, or other metal objects inside the

WARNING	machine. Also do not spill water, liquid or inflammable substances
	inside the machine. If these items come into contact with high-voltage
	parts inside of the machine, it may result in a fire or electrical shock.
	If these items are dropped or spilled in the machine, unplug the
	power cord immediately with dry hands. Then, contact your service
	representative.

	• Do not use any highly flammable spray near the machine. If gas
		from a spray comes into contact with the electrical components
		inside the machine, it will result in a fire.	1
CAUTION	•	Close the ADF or the platen glass cover gently to avoid catching	Introduction
		your hand. Failing to do so may result in personal injury.

• Do not press down hard on the platen glass cover when using the platen glass to scan a thick book. This may damage the platen glass and/or result in personal injury.

• Do not subject the machine to strong physical shock or vibration.

• Unplug the machine before moving it.

• Do not lift the machine by any of its attachments.

• If the machine exhibits a distinct change in performance, this indicates a need for servicing.

■ Maintenance

• Do not place the cartridge in fire. Toner powder is flammable.

WARNING

• Keep the machine clean. Dust accumulation may prevent the machine from operating properly.

• Do not service the machine yourself except as specifically described in this guide. If further

WARNING	servicing is required, contact your service representative.

1-3

Main Components of the Machine

This section describes the main components of the machine.

■ FAX-L400

Left Side View

ADF (AUTOMATIC DOCUMENT FEEDER)

Holds documents for copying and feeds them automatically into the scanning unit.

LEFT COVER

Open it when you output paper face up or remove jammed paper.

POWER CORD CONNECTOR

TELEPHONE LINE JACK

Connect the telephone line.

DOCUMENT FEEDER TRAY

Place documents for copying.

DOCUMENT OUTPUT TRAY

Documents come out here.

SLIDE GUIDE

Adjust to the width of the document.

OPERATION PANEL

Controls the machine.

USB INTERFACE CONNECTOR

HANDSET JACK

Connect the optional handset Appendix B.

EXTERNAL DEVICE JACK

Connect external devices.

1-4

Right Side View

PLATEN GLASS COVER

Open it when you place documents on the platen glass for copying.

PLATEN GLASS

Place documents for copying.

OUTPUT TRAY

Outputs printed pages.

RIGHT COVER

Open it when you install the cartridge, or remove jammed paper.

MULTI-PURPOSE TRAY

Load paper one by one.

CASSETTE

Load paper stack.

1

Introduction

1-5

■ PC-D340

ADF (AUTOMATIC DOCUMENT FEEDER)

Holds documents for copying and feeds them automatically into the scanning unit.

LEFT COVER

Open it when you output paper face up or remove jammed paper.

POWER CORD CONNECTOR

USB INTERFACE CONNECTOR

■ PC-D320

OPERATION PANEL

Controls the machine.

DOCUMENT FEEDER TRAY

Place documents for copying.

DOCUMENT OUTPUT TRAY

Documents come out here.

OPERATION PANEL

Controls the machine.

PLATEN GLASS COVER

Open it when you place documents on the platen glass for copying.

OUTPUT TRAY

Outputs printed pages.

RIGHT COVER

Open it when you install the cartridge or remove jammed paper.

MULTI-PURPOSE TRAY

Load paper one by one.

CASSETTE

Load paper stack.

1-6

Operation Panel

This section describes keys used when making copies and setting the Additional Functions. For buttons not described here → Facsimile Guide.

	■ FAX-L400
			0
	01	09
			A
	02	10	B	1
	03	11	C
				Introduction
1			D
	04	12
2	05	13	E
	06	14	F
3
4	07	15
5			G
6	08	16
7
8
9

1LCD

Displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings.

2OK key

Determines the contents you set or register. Also, if the document being scanned stops in the ADF, pressing this key makes the document come out automatically.

34 (–), e (+) keys

Scroll through the selections so you can see other settings.

4Enlarge/Reduce key

Sets an enlargement or reduction ratio of the copy.

5Exposure key

Adjusts the copy exposure.

6Additional Functions key

Customizes the way your machine operates.

7Collate/2 on 1 key

Sorts copies in order of pages or reduces two A4-size documents to fit on a single A4-size sheet.

8Image Quality key

Adjusts the quality of copy image.

9System Monitor key

Checks the status of copy, fax, print and report jobs.

0COPY key

Switches standby display to Copy mode.

1-7

AFAX key

Switches standby display to Fax mode.

BIn Use/Memory indicator

Lights green during copying or when the copy job is stored in memory.

CAlarm indicator

Flashes orange when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.)

DEnergy Saver key

Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off when the mode is cancelled.

ENumeric keys

Enter copy quantity and other numerical values.

FStop/Reset key

Cancels copying and other operations, and returns to standby display. Also, this key is used to confirm the copy job you reserved.

GStart key

Starts copying.

■ PC-D340/PC-D320

1-8

Energy Saver Mode

This machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode.

• The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30

NOTE	minutes. You can also turn off the energy saver function. (→ p. 8-4)

•The energy saver function does not activate when the machine is in the following status:

–When printing out copies, faxes* or other pages

–When sending or receiving faxes*

–While a copy job is saved in memory or when the reserve copy or other functions are operating, or

when the In Use/Memory indicator lights up*

–When paper jams occur

–When an error code appears and the Alarm indicator flashes

–When no paper is loaded in the cassette or multi-purpose tray

–When PRESS OK KEY is displayed

*Only for the FAX-L400 model

Setting the Energy Saver Mode Manually

1Press Energy Saver.

• The LCD is turned off and the Energy Saver key lights up.

• Right after the machine is restored from the energy saver mode, or right after copying finishes, wait

NOTE	about 2 seconds before pressing Energy Saver.

1

Introduction

Restoring from the Energy Saver Mode

1Press Energy Saver.

• The Energy Saver key goes off and the machine enters standby mode.

• The machine can be restored from the energy saver mode immediately. However, it may vary according

NOTE	to room temperature and circumstances.

1-9

1-10

Chapter 2

Paper Handling

Print Media Requirements

For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact your local authorized Canon dealer or the Canon help desk.

Paper Storage

In order to prevent paper jams, follow the procedure below:

•To prevent moisture buildup, store remaining paper wrapped tightly in its original package. Store paper in a dry location, out of direct sunlight.

•To prevent curling, store paper flat, not upright.

•After copying, do not leave paper in the multi-purpose tray.

Unacceptable Paper

Do not copy on the following types of copy stock; doing so will result in paper jams.

•Severely curled or wrinkled paper

•Transparencies for full-colour copiers or printers

•Paper which has already been copied using a digital full-colour copier (Do not copy on the reverse side.)

•Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.)

• Never attempt to make copies on full-colour transparencies. Doing so may result in copier malfunction.

IMPORTANT

2

Paper Handling

Acceptable Paper

		Cassette/Multi-purpose Tray
Paper size		A4, B5, A5, LTR, LGL, EXECUTIVE,
		Envelope : COM10, MONARCH, DL, ISO-C5
		Free Size : 216 mm × 356 mm [max.] / 76.2 mm × 127 mm [min.]

Paper weight

Type of paper

64 g/m2 to 128 g/m2

– Plain paper (64 g/m2 to 90 g/m2)
– Transparencies
– Special paper 1 (91 g/m2 to 128 g/m2)	:Thick paper
– Special paper 2	:Rough paper

• The printing speed may be gradually slower than usual depending on the paper size, the paper type and

NOTE	the number of sheets you specify.
	This is because safety function works to prevent the failure due to the heat.

2-1

Loading Paper

This section describes how to load paper in the cassette.

• When loading paper, take care not to cut your hands on the edges of the paper.

CAUTION

• The cassette holds up to approximately 250 sheets of 64 g/m2.

NOTE

Loading Paper in the Cassette

1 Fan the paper stack first, then tap the edges on a flat surface to even the stack.

2 Remove the multi-purpose tray.

3Load the paper stack in the cassette.

•Insert the paper stack into the cassette as far as it will go.

•When you insert paper with a logo on, position the paper with the print side up (logo side) and load it so that the top of the paper feeds first in the cassette.

2-2

4Adjust the slide guides to fit the size of the paper stack.

• Adjust the slide guides so that there is no space between the slide guides and the edge of the paper stack.

5 When loading paper other than A4-size, specify the paper size.

Press Additional Functions, then select:

PAPER SETTINGS PAPER SIZE

Use 4 (–) or e (+) to select the appropriate paper size (A4, B5, A5, LTR, LGL, EXECUTIVE, ENVELOPE, FREE SIZE).

•For details, see “Specifying the Paper Size and Type (Common for Cassette and Multi-purpose Tray)”. (→ p. 5-3)

•Do not load different kinds of paper at the same time.

•Do not load extra paper when there is still paper left in the cassette.

IMPORTANT •	If you load extra paper while making copies, remove the loaded paper first.
	Then put it together with the extra paper and tap the edges. After that, reload it in the cassette.
•	For information on loading envelopes in the cassette, and details on how to use the multi-purpose tray
NOTE	→ User’s Guide.

2

Paper Handling

2-3