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Printer Guide
IMPORTANT:
Read this manual carefully.
Use this manual when you need quick reference help for the printer feature of your machine.
Using Your Documentation
Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.
Setting up the machine ..................................
Installing CARPS Software...........................
Document and paper handling .....................
Making copies.................................................
Printing with CARPS Software ....................
Maintenance ...................................................
Troubleshooting feed and copy issues ..........
Installing CARPS software ...........................
Printer Properties ..........................................
Troubleshooting Printer Driver issues .........
Setup Sheet
Basic Guide
Printer Guide
ii
How This Manual Is Organized
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Appendix
Index
Glossary
Before You Start
Installing Canon Advanced Raster Printing System (CARPS)
Printer Properties
Troubleshooting
Printer Specifications
• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
iii
Legal Notices
Trademarks
Canon, the Canon Logo, and imageCLASS are trademarks of Canon Inc.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries.
Other brand and product names are trademarks or registered trademarks of their respective companies.
In this manual, Microsoft® and Microsoft® Windows® are referred to as Microsoft and Windows respectively.
Copyright
Copyright ©2002 Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Notice
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
iv
Contents
Chapter 1: Before You Start
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-2 |
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-3 |
Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1-4 |
Chapter 2: Installing Canon Advanced Raster Printing System (CARPS)
What is CARPS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installing CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Installing User Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Windows 98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29 Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Connecting to the imageCLASS D300 Series
Already on Your Network . . . . . . . . . . . . . . 2-37 Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 Connecting the imageCLASS D300 Series
as a Shared Printer . . . . . . . . . . . . . . . . . . 2-41
Chapter 3: Printer Properties
Windows 98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . . . . 3-2
Windows 2000/XP Printer Properties and
Default Document Properties . . . . . . . . . . . . . . . . . 3-21
Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Default Document Properties . . . . . . . . . . . . . . . . . . . . . 3-29
Chapter 4: Troubleshooting
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
CARPS Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Uninstalling CARPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Appendix: Printer Specifications . . . . . . . . . . . . . . . . . . . A-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
v
How to Use This Manual
■ Symbols Used in This Manual
Please read the list below of symbols, terms, and abbreviations used in this guide.
WARNING
CAUTION
IMPORTANT
NOTE
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.
Indicates a note for operation or an additional explanation. Reading these is highly recommended.
( p. n-nn)
Setup Sheet
Basic Guide
machine default
A number preceded by an arrow and enclosed in parenthesis refers to a page number in this guide which contains more information on the topic of the previous sentence.
Refer to the Setup Sheet for details on the topic of the previous sentence.
Refer to the Basic Guide for details on the topic of the previous sentence.
The word “machine” refers to imageCLASS D300 series. A setting that remains in effect unless you change it.
Your new machine has many advanced features, including CARPS (Canon Advanced Raster Printing System). CARPS gives you instant access to printer information. In this documentation CARPS is also referred to as the Canon imageCLASS D300, as it appears on your screen after it has been installed.
vi
■ Keys Used in This Manual
A button is referred to as follows in this manual: A button on the screen ............................ Finish
■ Displays Used in This Manual
Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine.
The keys or buttons which you should press are marked with 
, as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed.
4 The Wizard displays a list of available printers. Click Have Disk.
Click this button for operation
vii
■ Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft® Windows® 98 operating system: |
Windows 98 |
Microsoft® Windows® Millennium Edition operating system: |
Windows Me |
Microsoft® Windows® 2000 operating system: |
Windows 2000 |
Microsoft® Windows® XP operating system: |
Windows XP |
viii
Chapter 1
Before You Start
This chapter provides an explanation of the system environments required for using CARPS (Canon Advanced Raster Printing System). It also explains where to find help and information regarding the installation and use of this software.
•Introduction
•System Requirements
•Where to Find Help
1
Before You Start
1-1
Introduction
CARPS (Canon Advanced Raster Printing System) gives users of Windows 98, Windows Me, Windows 2000, or Windows XP operating system the ability to make full use of the printer. CARPS enables you to print from any Windows application to your machine.
You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).
1
Before You Start
1-2
System Requirements
The printer driver for Windows 98/Me/2000/XP can be used in the following system environments:
Operating System Software
Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture).
Computer
Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.
Hardware Environment
Using CARPS software requires following computer environment.
•IBM or IBM-compatible PC
•CD-ROM drive or network environment with the access to CD-ROM
•PC equipped with a USB port and the USB class driver installed
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Windows 98 |
Pentium®90 MHz or |
32 MB or greater |
To use a FAT 16 file |
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greater |
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system, 330 MB or |
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greater, and to use a |
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FAT 32 file system, 300 |
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MB or greater |
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Windows Me |
Intel Pentium®150 |
32 MB or greater |
295 MB or greater |
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MHZ or greater |
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Windows 2000* |
Intel Pentium®133 MHZ or |
64 MB or greater |
850 MB or greater |
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greater, or compatible |
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micro processors (up to 2 |
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processors are supported) |
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Windows XP* |
Pentium Family®233 |
64 MB or greater |
1.5 GB or greater |
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MHZ or greater |
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* Logon as a user account with administrator rights is recommended.
1
Before You Start
1-3
Where to Find Help
Before you contact Canon, please record the following information:
Serial Number (on back of machine):
Model Name (on front of machine):
Purchase Date:
Here is where to find help if you are having problems with installation, or in using your machine:
IN THIS GUIDE
See “Troubleshooting” on page 4-1 for common problems.
IN BASIC GUIDE
See chapter 8.
README.TXT file
Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in the software CD-ROM.
Online Help
You can locate additional help for questions you may have regarding your printer in the Online Help file provided with the software. In the printer’s Properties dialog box, you can click Help to display additional information about every feature and option in CARPS. You can
also click 
(Help) in the upper right corner of most dialog boxes, and then click a specific
item in the dialog box for help with that item; or right-click a specific item and choose Help to access the same help information for the item. See the Online Help for detailed information on specifying CARPS options.
CUSTOMER CARE CENTER
•For e-mail support, the latest driver downloads and answers to frequently asked questions, visit: www.usa.canon.com/consumer
•For live techinical support, call 1-800-824-4040, Monday - Friday, 8 am - 8 pm EST (except holidays).
•24-hour, 7 days/week automated support for troubleshooting issues on most current models, call 1-800-423-2366.
•CANADA Users - call for technical support 24 hours/day, 7days/week at 1-800 OK CANON.
Support programs are subject to change without notice.
1
Before You Start
1-4
Chapter 2
Installing Canon Advanced
Raster Printing System (CARPS)
This chapter describes CARPS (Canon Advanced Raster Printing System). It includes the following information:
•What is CARPS?
•Installing CARPS
2
Installing Canon Advanced Raster Printing System
2-1
What is CARPS?
Canon Advanced Raster Printing System (CARPS)
This software extends the power of the Windows operating system to a printer to speed up and simplify printing. Canon Advanced Raster Printing System provides more printing control under Windows applications.
Installing CARPS
If you are using the Canon imageCLASS D300 Series machine as a local printer (connected directly to your computer), follow the steps in “Installing User Software” on page 2-3 or, according to your operating system, the steps in “Windows 98/Me” on page 2-11, “Windows 2000” on page 2-20 or “Windows XP” on page 2-29. If the imageCLASS D300 Series is already on your network, and you want to start using it, follow the steps in “Connecting to the imageCLASS D300 Series Already on Your Network” on page 2-37. If you want to install the imageCLASS D300 Series as a shared printer, follow the steps in “Connecting the imageCLASS D300 Series as a Shared Printer” on page 2-41.
2
Installing Canon Advanced Raster Printing System
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Installation Procedures
This section describes how to install CARPS using Setup Wizard, Plug and Play, and Add Printer Wizard.
Installing User Software
If you want to configure the port setting and your operating system is Windows 2000/XP, follow the steps in “Installing Printer Driver without a USB Connection” on page 2-6. If not, follow the steps in “Installing Printer Driver through a USB Connection” on page 2-3.
■ Installing Printer Driver through a USB Connection
The following is the installation procedure of the user software using a USB connection, under Windows 98/Me/2000/XP.
The screen shots shown are from Windows 2000.
1Make sure the machine is not connected to your computer and it is turned on.
•Do not connect the USB cable to the port on your computer at this time. During the
installation of the software, the installation program will prompt you when it is
IMPORTANT
appropriate to connect the machine to your computer.
• If you are using Windows 2000/XP, be sure to log on as member of Administrators. The full control access right for the printer is necessary for the installation of CARPS.
2 Place the CD-ROM into your CD-ROM drive. The installation starts automatically. |
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If the installation does not start automatically, select Run from the Start menu type |
NOTE |
“D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the |
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command line click OK. |
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Installing Canon Advanced Raster Printing System
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3 Click Next on the CARPS Printer Driver dialog box.
4When the License Agreement dialog box appears, check the contents. Select I accept the terms in the license agreement click Next.
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NOTE |
operating systems. In this case, continue installing after restarting your computer. |
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Installing Canon Advanced Raster Printing System
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5 Check Install Printer Driver through a USB Connection click Next Yes.
6Connect the machine to your computer with the USB cable. The program starts installing the printer driver automatically.
The USB cable must be connected to the port on your computer within 90 seconds after Yes is clicked, otherwise the installation will not complete. For more
IMPORTANT
information on connecting the USB cable, refer to the Setup Sheet.
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Installing Canon Advanced Raster Printing System
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7When the installation is complete, the following dialog box appears. Select Yes, I want to restart my computer now on the dialog box click Exit.
■ Installing Printer Driver without a USB Connection
The following is the installation procedure of the user software without using a USB connection, under Windows 2000/XP.
The screen shots shown are from Windows 2000.
.
1Make sure the machine is connected to your computer and it is turned on.
•If Plug and Play is automatically carried out and the Found New Hardware
Wizard dialog box appears, click Cancel and follow the procedure below.
IMPORTANT
• If you are using Windows 2000/XP, be sure to log on as member of Administrators. The full control access right for the printer is necessary for the installation of CARPS.
2 Place the CD-ROM into your CD-ROM drive. The installation starts automatically.
If the installation does not start automatically, select Run from the Start menu type NOTE “D:\Drivers\us_eng\prnsetup\Setup.exe” (if your CD-ROM drive is drive “D:”) in the
command line click OK.
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Installing Canon Advanced Raster Printing System
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3 Click Next on the CARPS Printer Driver dialog box.
4When the License Agreement dialog box appears, check the contents. Select I accept the terms in the license agreement click Next.
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NOTE |
operating systems. In this case, continue installing after restarting your computer. |
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Installing Canon Advanced Raster Printing System
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Uncheck Install Printer Driver through a USB connection click Next. |
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Check Add printers and Update Drivers click Next. |
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Installing Canon Advanced Raster Printing System
2-8
7Configure Port Settings, Printer Name, Use as Shared Printer, and Set as Default click Next.
Port Settings: Select one of the following options click Settings to configure the port settings.
Use Standard Port: Select to configure the standard port.
Use Network Printer: Select to configure your printer as the shared printer. Add Port: Select to add a port.
Printer Name: Type your printer name.
Use as Shared Printer: Select to configure your printer as the shared printer (only for Windows 2000/XP).
Set as Default: Select to configure your printer as the default printer.
8 Confirm the contents of the Printer List for Driver Installation dialog box click Start.
2
Installing Canon Advanced Raster Printing System
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When the following dialog box appears, select Yes, I want to restart my computer now |
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click Exit. |
Installing Canon Advanced Raster Printing |
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2-10
Windows 98/Me
■ Windows 98/Me Plug and Play
The following is the installation procedure of Plug and Play, under Windows 98/Me. The screen shots shown are from Windows 98.
Before you install the software, make sure you do the following:
•Connect the machine to your computer ( Setup Sheet).
•Turn on the machine ( Setup Sheet).
•Start up Windows 98/Me.
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Click Next. |
System |
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Plug and Play is being carried out and the Add New Hardware Wizard dialog box appears. |
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Installing Canon Advanced Raster Printing |
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2-11
2Select Search for the best driver for your device (Recommended) in the Add New Hardware Wizard dialog box click Next.
3Place the CD-ROM into the CD-ROM drive.
4Select Specify a location (in Windows Me, Specify the location of the driver (Advanced)) click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive “D:”, browse to “D:\Usbport\win98” click
Next.
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Installing Canon Advanced Raster Printing System
2-12
5Click Next on Windows driver files search for the device click Finish.
6The Add New Hardware Wizard dialog box appears. Click Next.
7Select Search for the best driver for your device (Recommended) in the Add New Hardware Wizard dialog box click Next.
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Installing Canon Advanced Raster Printing System
2-13
8Select Specify a location (in Windows Me, Specify the location of the driver (Advanced))
click Browse to select the driver in the language that you want to install. For example, if your CD-ROM drive is drive “D:”, browse to “D:\Drivers\us_eng\win9x_me” click OK. Confirm that the folder to browse is selected under Specify a location click Next.
9 Click Next on Windows driver files search for the device.
10 Enter the name you wish to use click Finish.
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Installing Canon Advanced Raster Printing System
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11When the installation is complete, the following dialog box appears. Click Finish on the
Add New Hardware Wizard dialog box.
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Installing Canon Advanced Raster Printing System
2-15
■ Windows 98/Me Add Printer Wizard
The following is the installation procedure of Add printer Wizard, under Windows 98/Me. The screen shots shown are from Windows 98.
1From the Start menu, select Settings Printers. The Printers folder appears.
2Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click
Next.
3 Select Local Printer click Next.
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Installing Canon Advanced Raster Printing System
2-16
4 The Wizard displays a list of available printers. Click Have Disk.
5The Install From Disk dialog box appears. Place the CD-ROM into the CD-ROM drive. Use Browse to select the directory, or enter the path name that contains CARPS software click OK.
For example, if you are using the CD-ROM to install CARPS software, and your CD-ROM drive is drive “D:”, the path name would be “D:\Drivers\us_eng\win9x_me”.
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Installing Canon Advanced Raster Printing System
2-17
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Select the printer click Next. |
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Select the printer’s port click Next. |
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Installing Canon Advanced Raster Printing System
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