BT Synergy 2150 User Manual

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Synergy 2150

 

 

 

 

 

 

 

NETWORK

 

 

 

 

 

 

DISPLAY

 

 

 

TO

YOUR

 

YOUR

 

 

SUBSCRIBE

CALLER

 

 

 

WILL

 

 

 

 

2150THIS

 

PROVIDER’S

BEFORE

 

 

YOU

 

DISPLAY

 

 

SERVICE

INFORMATION

 

MUST

SYNERGY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Digital cordless telephone and answering machine featuring DECT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Please open this page for an ‘at a glance’ guide to your Synergy 2150.

Please open this page for a further

‘at a glance’guide to your Synergy 2150.

Please open this page for a further

‘at a glance’guide to your Synergy 2150.

BT Synergy 2150 User Manual

At a glance

Del

Scrolls up through the display.

Deletes numbers on the display before dialling.

Talk

Press to make and answer calls or to use in handsfree mode.

Power/Secrecy

Switches the handset on and off.

During a call, mutes your voice so your caller cannot hear you, and you can talk privately to someone else in the room.

Locks the keypad so you cannot press the buttons accidentally.

LNR

Press to redial the last number called.

Inserts a Pause when storing a number in the memory.

Synergy 2150

Options

Opens the set up menu.

Confirms setting you want.

Int

Lets you make an internal call or transfer a call.

Phonebook

Scrolls down through the display.

Displays the directory.

End

Press to end a call. Press to step back through options menu.

Keypad

Recall

Used to access some BT Select Services and when using your phone with

a switchboard.

1

Base

Charging light

Comes on when the handset batteries are being charged and goes off when they are fully charged.

Synergy 2150

Charging

In Use

Power

Page

In use light*

Comes on when the line is in use. Flashes when a message has been left or a call has been logged.

*Will also flash in registration mode.

Power light

Comes on while the mains power is switched on. Flashes to indicate Day/Time needs setting.

Page

Press to page the handset from the base.

Display symbols

1.Indicates programming mode.

2.TAM on/off/messages (when flashing).

3.External line is in use.

4.Handset in use.

5.Indicates an internal call or when transferring a call to another handset.

6.Secrecy feature is on. Your caller cannot hear you.

7.Battery status indicator.

8.Confirms active signal between handset and base.

9.Handset loudspeaker.

10.Handset number.

11.A new call has been received.

L

INT

1

2

3

4

5

6

7

8

9

10

11

2

Synergy 2150

Del

Options

 

 

Int

 

 

A

 

+–

BC

 

1

2

 

GHI

JKL

 

4

5

 

PQRS

TUV

 

7

8

 

 

&./

 

 

0

 

LNR

 

Call

Pause

Secrecy

DEF

3

MNO

6

WXY

9Z

R

Waiting

MENU STRUCTURE

Call Screen

 

Only when TAM is answering

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Play

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message

 

Message screen

 

 

 

 

Delete old

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memo

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Save

Caller ID

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete

 

 

 

 

 

Delete old

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VIP 1

 

 

 

 

 

VIP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VIP 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name:

Phone book

 

 

 

New entry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tel. number:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change entry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete entry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dial entry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete all

 

 

 

 

 

 

 

 

 

 

Notepad

 

 

View

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Save

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Melody

 

 

HS setting

 

 

Ext ringer

 

 

 

 

 

 

 

 

 

 

 

 

Volume

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Melody

 

 

 

 

 

 

Int ringer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

 

 

 

 

 

 

Key tone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Language

 

 

Deutsch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

English

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Francais

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Italiano

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Espanol

 

 

 

 

 

 

 

 

 

 

Base setting

 

 

Waiting…

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Base PIN:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TAM settings

 

See next page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Select base

 

 

Best base

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Base 1-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

 

 

Show base

 

 

Base name

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Set new name

 

 

Base 1-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Registration

 

 

Base 1-4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dial mode

Flash time

Base ringer

HS priority

Change PIN

PSTN prefix

Call barring

Remove HS

Network

Tone

Pulse

100MS

Others

Melody

Volume

No priority

Handset 1-5

New PIN

PSTN prefix number

NO

HS

Handset 1-5

PSTN

PBX

3

MENU STRUCTURE FOR THE ANSWERING MACHINE

Tam setting

 

 

Speaker

 

 

Volume 0123

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Day: 1234567

 

 

 

 

 

 

Day/Time

 

 

 

 

 

 

 

 

 

Time: 00:00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TAM mode

 

 

Ans/Record

 

 

 

 

 

 

 

 

 

Answer only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*TAM off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Announce

 

 

Ans/Record

 

 

Play

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Answer only

 

 

Play

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ring counts

 

 

246

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Verbal

 

 

on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote PIN

 

 

PIN: 0000

 

 

 

 

 

 

 

 

 

 

Answering machine features

Handsfree

Play

Skip backward

Skip forward

Delete (messages)

Stop

 

Record memo

In this guide

At a glance

1

Key features

5

Introduction

7

Unpacking your Synergy 2150

8

For your records

8

Safety instructions

9

Setting up

10

Using your Synergy 2150

13

Making and receiving calls

13

Using the notepad

17

Using the phonebook

18

Using your Synergy 2150

 

answering machine

21

Message playback

26

Remote access

29

Remote access quick guide

30

BT Select Services

31

Using Caller display

31

Using VIP feature

33

Call waiting

33

Other services

34

Optional settings

35

Base station settings

37

Using additional handsets

41

Operating with additional

 

base stations

44

Connecting to a switchboard

45

Maintenance

47

Help

48

Technical information

50

Technical specification

51

Index

52

 

 

Hints and tips boxes

In this user guide, we’ve included helpful tips and useful notes. They are shown in a white box like this.

4

KEY FEATURES

Key features

Up to five handsets work from one base

You can make internal calls between handsets, transfer

an external caller to another handset and hold three way calls between two handsets and an external caller.

Excellent handset range

Under ideal conditions you

can use your Synergy 2150 handset at up to 300 metres from

the base station outside, or up to 50 metres inside.

 

 

 

 

 

Notepad

 

 

 

 

 

 

 

 

 

 

Saving you the need of a pen and

 

 

 

 

 

paper, you can simply note down a

base

phone number on your Synergy 2150

handset’s memory during a call. You

use all of

can then look the number up later or

can be

add it to the phonebook.

the other

 

to make

 

 

 

 

 

 

14

Offers the benefits of digital recording.

ensures

the older

you

 

whether or not

dialled

via handset

and dial

This function lets you keep your

hands free, for example, to take notes.

Each

enables others in the same

directory.

room to hear and join in the call.

5

Remote access

You can call your Synergy 2150 from another TouchTone telephone to switch it on or play back your messages.

Last 5 number redial

Display and redial any of the last five numbers called from your handset.

Keypad guard

This prevents accidental dialling while carrying the handset around.

FEATURES KEY

6

INTRODUCTION

Introduction

Your Synergy 2150 has been designed for ease of use and made to the high standards set by BT.

Please read the instructions carefully before use and retain this user guide for future reference.

DECT

By purchasing the Synergy 2150 you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone. It complies with the Digitally Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.

Building up a phone system

This user guide applies to both single and multiple handset systems. The internal call functions described in this guide apply only to Synergy 2150 base stations with more than one handset connected.

Important

If you wear a hearing aid, please note that the Synergy 2150 works by sending radio signals between the base station and the handset. These signals can interfere with hearing aids, causing a humming noise.

You can use up to 5 handsets with your Synergy 2150 base station without the need for additional wiring.

Synergy 2150

 

 

Synergy 2150

Del

Options

 

 

 

Del

Options

 

 

Int

 

 

 

 

Int

 

+–

BC

EF

 

 

+–

BC

EF

1

2

3

 

 

1

2

3

HI

KL

NO

 

 

HI

KL

NO

4

5

6

 

 

4

5

6

QRS

UV

XYZ

 

Synergy 2150

QRS

UV

XYZ

7

8

9

 

7

8

9

 

./

 

 

 

 

./

 

 

0

 

 

 

 

0

 

LNR

 

R

 

 

LNR

 

R

 

Se

Call

 

Charging

 

Se

Call

 

 

 

 

 

 

 

 

 

 

 

In Use

 

 

 

 

 

 

 

Power

 

 

 

Synergy 2150

 

Page

Synergy 2150

 

 

 

 

 

 

 

Del

Options

 

 

 

Del

Options

 

 

Int

 

 

 

 

Int

 

+–

BC

EF

 

 

+–

BC

EF

1

2

3

 

 

1

2

3

HI

KL

NO

 

 

HI

KL

NO

4

5

6

 

 

4

5

6

QRS

UV

XYZ

 

 

QRS

UV

XYZ

7

8

9

 

 

7

8

9

 

./

 

 

 

 

./

 

 

0

 

 

 

 

0

 

LNR

 

R

 

 

LNR

 

R

 

Se

Call

 

 

 

Se

Call

 

 

Synergy 2150

 

 

 

 

 

Del

Options

 

 

 

 

 

 

 

Int

 

 

 

 

 

 

+–

BC

EF

 

 

 

 

 

1

2

3

 

 

 

 

 

HI

KL

NO

 

 

 

 

 

4

5

6

 

 

 

 

 

QRS

UV

XYZ

 

 

 

 

 

7

8

9

 

 

 

 

 

 

./

 

 

 

 

 

 

 

0

 

 

 

 

 

 

LNR

 

R

 

 

 

 

 

 

Se

Call

 

 

 

7

Unpacking your Synergy2150

If anything is missing, please contact your place of purchase immediately.

c Synergy 2150

Synergy 2150

Del

Options

3NO

handset.

1HI

2KL

 

 

Int

 

 

+–

BC

EF

 

4

5

6

 

QRS

UV

XYZ

 

7

8

9

 

 

./

 

 

 

0

 

 

LNR

 

R

 

 

S

Call

c Synergy 2150

 

 

Synergy 2150

 

 

In Use

 

 

 

Charging

base station.

Power

 

Page

cHandset Battery pack.

cPlug mounted, 13 amp mains adaptor.

cTelephone line cord

cBelt clip

For your records

Date of purchase:

Place of purchase:

Serial number (on the underside of telephone base):

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Enter your Base Station PIN here

See pages 12 and 38 for more information.

Enter your remote access security PIN code here.

See page 26 for more information.

INTRODUCTION

8

SAFETY INSTRUCTIONS

Safety instructions

Use only the approved

battery pack supplied. Spare

batteries – Item Code: 871996

are available from BT Shops and the Synergy Helpline 0845 602 1041.

Do not try to use any other power supply except the one provided, otherwise you may permanently damage your Synergy 2150. It may also invalidate approval of this apparatus. To get a replacement Synergy 2150 base station power supply unit – Item

Code 872073 – contact the Synergy Helpline 0845 602 1041.

There is a slight chance your phone could be damaged by an electrical storm. We

recommend that you unplug your Synergy 2150 from the mains power and telephone socket during storms.

The Synergy 2150 will produce a certain amount of heat during operation.

Equally, the handset as well as any additional chargers you purchase can also become warm during charging. We advise against placing these products on antique, veneered or wooden surfaces as damage may occur.

Do not use the Synergy 2150 in damp, humid conditions such as bathrooms. Do not

expose the equipment or batteries to fire and water.

Do not dispose of used batteries with general household rubbish and do not

burn them.

Do not use the handsets in places where there are explosive hazards.

If you wear a hearing aid, please note that the Synergy 2150 works by sending radio

signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

We advise that this product should not be used near emergency intensive care medical equipment and should not be used by individuals with pacemakers.

Synergy 2150 can interfere with other electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 2150 at least one metre away from such appliances to minimise any risk of interference.

Make sure you connect the power and telephone lines to the correct sockets in the base station.

Clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

9

Setting up

Follow these steps to set up your Synergy 2150 ready for use.

Plan the location of your

1 Connect the power cable

Synergy 2150

Your Synergy 2150 works by sending and receiving radio signals between the base station and the handset.

The strength of the signal can depend on where you site the base station. Generally, the higher the base station is located the better. An upstairs room is ideal.

The following points should be considered:

It should be within 3 metres of a power socket and phone socket otherwise extension cables will be required.

Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.

Please note

The Synergy 2150 has a range of up to 300 metres outdoors and up to 50 metres indoors. It is possible that the range may be affected by being near water (e.g. large ponds, lakes and the sea) as well as large metal objects (e.g. radiators, metal partition walls and steel girders).

Plug the power cable into the power socket on your Synergy base station.

Plug the adaptor into the mains power supply and switch on. The power light comes on and starts to flash. This will continue flashing until the Day & Time are set (see page 22).

Install the rechargeable 2 battery in the handset

The Synergy 2150 uses a nickel metal hydride (NiMH) battery pack supplied. Take care to connect the battery as shown and replace the battery cover.

UP SETTING

10

SETTING UP

Charge the handset battery 3 for at least 16 hours

Before you use your Synergy 2150 for the first time, it is important to have the handset battery fully charged. We recommend that you leave the Synergy 2150 on charge for at least 16 hours.

Place the handset on the base. The red charging light comes on. The handset should come pre-registered to the base station as HS1 and this is shown in the top right corner of the display.

The battery symbol is also shown. It flashes during charging. Once the handset is fully charged, the display shows a full battery symbol.

Battery levels

0% 50 -100%

(flashing)

0-50% 100%

Battery low warning.

If the handset battery symbol is empty and flashing, and you hear a warning beep every 10 seconds, you will need to recharge your handset before you can use it.

Battery performance

To keep your battery in the best condition, leave the handset off the base station for a few hours at a time (after the initial 16 hour charge).

After charging your Synergy handset for the first time, subsequent charging time for the battery is approximately

4-5 hours. Battery and case may become warm during charging. This is normal and not dangerous. Note: Once the handset is fully charged the red charging light will go off.

Under ideal conditions, the handset battery should give about 12 hours talktime (7 hours in handsfree mode) or 150 hours standby on a single charge.

Please note, however, that a new NiMH battery does not reach its full capacity until it has been in normal use for several days.

Please note that while the NiMH rechargeable battery can be expected to give years of service they do not last forever.

Their actual lifespan depends on how heavily they are used but over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

11

4

Connect the telephone line cord

to the Synergy2150base station

Plug the line

line socket

on your Synergy

.

Pre-set PINs

Your Synergy 2150 comes with a pre-set PIN which you will need to use to perform various functions on your phone.

Base station PIN is 0000 – used when adjusting base station settings and registration of new handsets.

1 2 3

4 5 6

7 8 9

0

Customer Helpline

0845 602 1041

5 Connect the telephone line cord

UP SETTING

If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service.

Your Synergy is now ready for use.

12

USING YOUR PHONE

Using your Synergy 2150 telephone

Making and receiving calls

 

 

Press buttons in the order shown

 

 

Press and hold the POWER

 

 

Secrecy

button until the display

 

 

goes blank. The handset is

 

 

now off.

 

 

Press the POWER button

 

 

Secrecy

again. You hear two beeps.

 

 

The display flashes

 

 

Searching and then shows

 

 

the standby screen.

 

 

To lock and unlock the keypad

This prevents you from accidentally operating the handset when you are carrying it around.

 

 

Press and release the

 

 

Secrecy

POWER button. Display shows

 

 

Keypad-lock.

 

 

Press the POWER button

 

 

Secrecy

again to unlock the keypad.

 

 

To make a call

Press the green TALK button. Display shows . You hear the dial tone.

DIAL Enter the number you want and it is dialled.

Or

To preview the number before you call.

DIAL Enter the number you want. It is shown on the screen but not dialled. If you make a mistake, you can change the number by pressing

Del the DEL button to delete individual digits.

Press the TALK button to dial the number.

To end a call

Please note

It is not possible to make emergency calls when the keypad lock is on.

Press the red END button.

Or

Place the handset back on the base.

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