BT Hub Phone 2.1 User Manual

0 (0)

BTHubPhone2.1

for use with BT Broadband Talk

User Guide

Job No.

8719

 

Revision

3-02-DR

 

Client

BT

 

Modified

22/08/08

Project

BT Home Phone 2.1 UG

 

Created

25/04/08

 

FULL VERSION

 

 

 

 

 

 

 

 

Thank you for choosing BT

We hope you enjoy using your stylish new BT Hub Phone to make great-value calls with BT Broadband Talk.

Best wishes,

BT Total Broadband team

BT Hub Phone 2.1 User Manual

QuickStart

Follow these simple steps to set up your BT Hub Phone 2.1

For more detailed instructions and troubleshooting, please see page 12.

Fold out

QuickStart Follow these simple steps to set up your BT Hub Phone 2.1

1 Set up your BT Home Hub 2.0 and check that its 2 Check box contents. Phone light is glowing steady blue. If the Phone

light isn’t steady blue, see page 11.

AAA Ni-MH rechargeable

 

batteries (x2)

 

pre-installed in handset

User Guide

BT Hub Phone 2.1

Charging

Power adapter (not

required when cradle

 

cradle

 

is attached to Hub)

 

 

For more detailed instructions and troubleshooting, please see page 12.

3 The rechargeable batteries are already installed.

4 When Register handset to your Home Hub

Pull the plastic tab away from the handset to

appears on the handset screen, press OK.

activate them.

 

 

Register handset

 

to your Home Hub

 

OK

Note: the position of the pull out tab may be different on some phones

5Press the Wireless Association button on the side of your Hub. The phone and wireless lights will

start flashing.

2

6Press OK on your Hub Phone. Registering. Please wait. will appear on the handset screen, followed by Handset registered.

2

7 Attach the charging cradle to the Hub by pulling

8 Place the Hub Phone in its cradle and leave it to

the Hub’s grey front cover towards you, and then

charge for 24 hours before making any calls.

push the charging cradle in to attach it.

 

1

 

the Wireless

Registering.

button on the Hub

 

Please wait.

 

OK

Bac

 

 

o s

 

 

 

1

 

 

3

Wireless Association

 

 

Handset

 

 

 

 

 

 

registered

Fin

 

 

 

Find out more For more information on using your Hub Phone around your home, including making great-value calls using BT Broadband Talk, please see page 7.

Contents

For simple, quick BT Hub Phone set-up, we suggest you use our QuickStart guide.

Use the rest of this booklet to find out all about your BT Hub Phone and making great-value calls over the

internet with BT Broadband Talk, including more detailed information and set-up.

Learnabout…

3

BT Hub Phone and BT Broadband Talk.

 

Set-up

9

More detailed than Quick Start.

 

Usingthephone

17

How to use your Hub Phone.

 

Help

59

Getting some help and common questions.

 

1

Learnabout…

Learnabout…

Your BT Hub Phone is easy to use and specially designed for BT Broadband Talk.

Use this section to learn about:

BT Hub Phone

5

 

 

BT Broadband Talk

6

 

 

BT Hub Phone

Your BT Hub Phone is a versatile phone that you can use around your home to enjoy great-value call rates by making calls over the internet with BT Broadband Talk.

It’s a digital cordless telephone with High Definition Sound (Hi-dS) that’s designed to work with your Hub.

Other features include:

150 contacts in a shared phonebook, and 50 contacts in the handset phonebook – with space for home, home mobile, work and work mobile for each contact

incoming call tracking – shows last 50 numbers

easy reference redialling – shows last 25 numbers

convenient hands-free speaker

slick inverse video display

choice of 10 polyphonic ringer melodies

> Set-up – see page 12

>Using the phone – see page 17

>Help – see page 61

5

BT Broadband Talk

As a BT Total Broadband customer, you can have a virtual phone line1 in the house without extra line rental.

So you can enjoy inclusive Evening & Weekend calls to UK2 landlines as well as very low rates on calls abroad. You can give it to the children to use as their own line, or use it for your work calls.

You can also enjoy the freedom and flexibility of making more than one phone call at a time when using BT Broadband Talk. For example, two calls can be made using BT Hub Phone handsets, and a third using a normal phone plugged into into the phone socket on your

BT Home Hub.

You can buy extra BT Hub Phones at www.bt.com/shop

> Set-up – see page 11

>Using the phone – see page 17

>More information – www.bt.com/setup/talk

>Help – see page 59

1BT Broadband Talk is subject to status. Opt-in required. Quality of reception may not match that of a landline and may vary depending on internet traffic. Certain call types are not guaranteed, e.g. 999, 112 emergency calls. Service will fail if there is a power failure. Service restrictions apply. Limited emergency location information stored. Abuse policy applies. 12-month minimum term. Touchtone telephone required. Calls may deplete any usage allowance applied by other

broadband providers. 6p connection charge applies. Terms and conditions apply.

2Means 01, 02 and 03 numbers, excluding the Channel Islands. Other exclusions apply. Pence-per-minute charging applies after one hour. Redial before one hour to avoid call charges. Opt-in required.

6

BT Broadband Talk tips

Once you’ve activated your service, you’ll notice that BT Broadband Talk has a high-pitched dial tone. This lets you know you’re about to make a BT Broadband Talk call.

Like a mobile phone, you’ll need to dial any phone number in full (i.e. including the area code). This applies to local numbers, too.

You must leave your BT Home Hub turned on to make and receive BT Broadband Talk calls. You can, however, turn your computer off and still use BT Broadband Talk. You can’t make calls to the operator, non-BT directory enquiries or dial-up Internet Service Providers using the BT Broadband Talk service.

To make calls using your normal landline, you should use the phone, or phones, plugged into a phone socket using an ADSL filter. You can also make normal landline calls using a phone connected to your Hub, by dialling 5 before the rest of the number. You won’t, however, be able to take advantage of BT Broadband Talk rates when you make calls using a landline phone.

Please note that BT Broadband Talk doesn’t currently support number portability, text relay or directory enquiries for disabled customers.

> More information – www.bt.com/broadbandtalk/support > Help – see page 59

7

Set-up

9

10

Set-up

Important: your broadband service needs to be working for you to set up BT Broadband Talk. Please check that your Hub’s Broadband light is glowing steady blue. If it isn’t, please see your BT Home Hub User Guide.

Use this section to set up:

BT Broadband Talk

11

 

 

BT Hub Phone

12

 

 

BT Broadband Talk set-up

Follow these simple steps to set up BT Broadband Talk.

1 Sign up to BT Broadband Talk

If the Phone light on your Hub or router is steady blue, or you received your BT Broadband Talk telephone number by email or letter, you already have a BT Broadband Talk account and do not need to sign up. Please go to step 2.

If you don’t yet have an account, you can sign up at www.bt.com/broadbandtalk

2 Check equipment

All you need is a broadband connection, a BT Home Hub or compatible router, and your BT Hub Phone.

3 Activate BT Broadband Talk

If the Phone light on your Hub or router is steady blue, your BT Broadband Talk service is already activated.

11

Please go to step 4. If it isn’t active, please log in at www.bt.com/bbt using your BT Broadband Talk number and password and following the instructions. Your BT Broadband Talk number and password were sent to you by letter or email.

4 BT Broadband Talk is set up

You’re now ready to connect your BT Hub Phone 2.1. You can also use BT Broadband Talk with a standard phone plugged into the back of your Hub.

> Learn about BT Broadband Talk – see page 6

>More information: www.bt.com/setup/talk

>Help – see page 59

BT Hub Phone set-up

Follow these simple steps to set up your BT Hub Phone 2.1.

1Set up your BT Home Hub 2.0 and check that its Phone light is glowing steady blue.

If the Phone light isn’t steady blue, you need to activate BT Broadband Talk – see page 11.

Note:iftheHub2.0isinpowersavemode,allthelights willremainoffthroughouttheHubPhonesetupproccess, apartfromthetheorangepowerlight.However,you shouldstillbeabletosuccesfullycompletethePhoneset upaslongasyouhavesetalreadyupBTBroadbandTalk.

12

2 Check box contents.

AAA Ni-MH rechargeable

 

batteries (x2)

User Guide

pre-installed in handset

BT Hub Phone 2.1

Charging

 

cradle

Power adapter (not required when cradle is attached to Hub)

3Therechargeablebatteriesarealreadyinstalled.Pullthe plastic tab away from the handset to activate them.

Note: the position of the pull out tab may be different on some phones

If you ever need to remove the batteries, slide open the battery compartment cover and insert your finger nail under the end of one the batteries to pull it out.

13

4When ‘Register handset to your Home Hub’ appears on the handset screen, press ‘OK’.

Your phone should be on, but if it isn’t, press and hold

down the red button. If the phone doesn’t turn on, check that the batteries are the right way round or see page 62.

Register handset to your Home Hub

OK

If registration fails, the screen will display Register handset to your Home Hub again, and you’ll have to try again.

5Press the Wireless Association button on the side of your Hub. The Phone and Wireless lights will start flashing.

2

o s

1

Fin Wireless

Association

Note: if the Hub 2.0 is in power save mode, all the lights will remain off throughout the Hub Phone set up proccess, apart from the the orange power

light. However, you should still be able to succesfully complete the Phone set up as long as you have set already up BT Broadband Talk.

14

6Press ‘OK’ on your Hub Phone. ‘Registering. Please wait.’ will appear on the handset screen, followed by ‘Handset registered’.

 

 

 

2

1

 

the Wireless

Registering.

button on the Hub

 

Please wait.

 

OK

Bac

 

 

3

Handset registered

7Attach the charging cradle to the Hub by pulling the Hub’s grey front cover towards you, and then push the charging cradle in to attach it.

If you’d prefer not to attach your Hub Phone to your Hub, you can keep it charged using the supplied power adapter and the cradle (see next page).

15

Warning: do not place your BT Hub Phone 2.1 in the bathroom or other humid areas.

8Place the Hub Phone in its cradle and leave it to charge for 24 hours before making any calls.

Or

With the batteries fully charged, you should have up to 10 hours’ talk time or up to 100 hours standby.

> Learn about your Hub Phone – see page 5

>Learn about BT Broadband Talk – see page 6

>Using the phone – see page 17

>Help – see page 59

16

Usingthephone

17

18

Usingthephone

Use this section to find out more about

Your handset

22

Handset buttons

22

Handset menus

24

Handset display

26

New event indicators

27

Making and receiving calls

28

Making calls with Broadband Talk

28

To switch the handset power on/off

28

To make an external call

28

To enter the number before dialling (pre-dial)

28

To end a call

29

Secrecy

30

Receiving calls

30

Handsfree calling

31

Redial

32

Speed dial

33

Find handset (Paging)

34

Key lock

34

Handset ringer

34

Contacts

35

To add a new Contact

35

To access your Contacts

36

To dial a number from Contacts

36

Contact options

37

To edit a Contact

37

More…

19

To add a number to a Contact

37

To delete a number from a Contact

37

To set a default number

38

To assign a ringtone to a Contact

38

To assign a Contact number to speed dial button

38

Contact list options

39

To delete a Contact

39

To select shared or handset only Contacts List

39

To check the memory status

39

To delete all Contacts

40

 

 

Calls Lists

41

To view the Calls Lists

41

To dial a number from a Call List

42

Missed calls

42

Calls list options

43

To save a number as a new Contact

43

Save a number to an existing Contact

43

Delete a Calls List entry

44

Delete all calls

44

 

 

BT Services

45

BT Answer 1571

45

BT Hub Helpdesk

45

Call Waiting

46

To switch between the current and waiting callers

46

To end the current call and speak to the waiting caller

46

To ignore the waiting caller

47

BT 118 500* directory enquiries

47

 

 

Settings

48

To change your ringtone

48

To set the ringer volume

48

To switch the Voicemail alert on/off

48

To switch keypad tones on/off

49

To switch the battery low warning on/off

49

20

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