Diverse 3010 Micro
Digital Cordless Telephone
MUST *YOU AND
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BEFORE |
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MICRO |
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SERVICE |
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SUBSCRIBEWAITING |
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3010 |
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PLAY CALLER |
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YOURWILL |
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INFORMATION |
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CALL |
DIVERSE |
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This equipment is not designed for making emergency telephone calls when the
power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Micro.
At a glance
Headset port
When used with the Diverse 3010 Micro headset this allows you total mobility.
Lets the
Menu button
For entering menu lists.
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2 ABC |
3DEF |
Press |
4 GHI |
5JKL |
6MNO |
switch |
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Press |
7PQRS |
8 TUV |
9WXYZ |
again to |
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a A |
0 |
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R
Also, down to
in a
Display
Green phone
For making and answering calls
Directory
Enables speed dialling of numbers stored in the memory.
Keypad
Key lock
Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.
1
Unpacking your Diverse 3010 Micro
If anything is missing. please contact your place of purchase immediately.
Diverse 3010 Micro base station.
Diverse 3010 Micro handset.
Battery compartment cover.
Power adaptor.
Belt Clip
1 x Diverse 3010 Micro headset
1 x rechargeable
Nickel Metal Hydride (NiMH) battery pack
Telephone line cord
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
Base Station PIN Number:
Handset PIN Number:
See pages 29-30 for more information about your handset PIN.
Please open this page for an ‘At a glance’ guide to your Diverse 3010 Micro.
Handset display symbols
The following symbols can appear in the display.
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Up/Down. |
SET |
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Left/Right. |
INT |
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Mailbox function. |
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e.g. new entry in the |
OK |
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caller list. |
GO BACK |
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Delete character. |
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Range Indicator. |
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Sets up different menu options.
Internal dialling.
Redialling number.
Confirmation.
End function.
Return to previous menu.
More options.
Base station
Aerial
Contact points
Quick guide
Information for the handset settings.
Function |
Key combination |
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Activate/deactivate |
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the handset |
Hold down |
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for 1 second |
Activate/deactivate |
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keypad protection |
Hold down |
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for 1 second |
Answer a call
Make an external call
Redial a number |
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or |
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Save a number in the |
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New Entry |
OK Name |
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directory |
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OK |
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Dial a number from the |
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directory |
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First letter or |
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Dial a number from the call list |
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or |
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Adjust the handset |
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Settings |
OK Sound Settings OK |
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volume |
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Handset Volume |
OK |
OK |
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Secrecy |
INT |
Microphone off; |
R |
Microphone on |
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Make an internal call |
INT |
e.g. 3 |
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DEF |
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Call all handsets |
INT |
CALL ALL |
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Transfer call (connect) |
INT |
e.g. |
2 |
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ABC |
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Internal enquiry call |
INT |
e.g. |
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; e.g. terminate enquiry call R |
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ABC |
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Set the date |
INT |
SET |
0 |
TUV |
OK |
Set the date |
OK |
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8 |
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Set the time |
INT |
SET |
0 |
WXYZ |
OK |
Set the time |
OK |
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2
In this guide
At a glance
Introducing the
Diverse 3010 Micro
Building up a phone system
Setting up
Warning
Approved rechargeable batteries General cleaning
Using your
Diverse 3010 Micro
Switching on/off and locking the keypad
Making and receiving calls Using your headset Secrecy
Paging and making calls between handsets
Using the Directory to store and dial numbers
Entering names and numbers Using the redial memory
Using Caller Display
and Call Waiting
1 |
Additional features |
36 |
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Handset settings quick guide |
36 |
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Quick reference handset display |
37 |
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Base station settings |
38 |
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Open listening at the handset |
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Using the Room Monitor |
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Call allocation |
43 |
5Registering a new
5Diverse 3000 Micro handset
10 |
with the base station |
47 |
Using multiple base |
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stations and handsets |
49 |
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Using your Diverse 3010 |
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Micro with a switchboard |
52 |
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Setting to Tone or Pulse dialling |
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Maintenance |
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Service |
55 |
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If you have to return your |
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Diverse 3010 Micro |
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Help |
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When connected to a switchboard |
58 |
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Technical information |
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BT’s Caller Display and Call Waiting |
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60 |
Information displayed via |
Index |
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other UK networks |
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Telephone Security |
29 |
Hints and tips boxes |
Base Station and Handset PIN Emergency numbers
Call barring and Call enabling
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In this user guide, we’ve included helpful |
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tips and important notes. They are shown |
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in boxes like this. |
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3
INTRODUCTION
Introducing the
Diverse 3010 Micro
Please read the instructions carefully before use and retain this user guide for future reference.
This guide covers the basic features of the Diverse 3010 Micro.
Building up a phone system
You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.
Note
As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.
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4
Setting up
Warning
1For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable battery pack. Replacement battery packs are available from the
Diverse Helpline 08457 908070.
2Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse 3010 Micro. It will also result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.
3There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.
4If you wear a hearing aid, please note that the Diverse 3010 Micro works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.
5Diverse 3010 Micro can interfere with other electrical equipment such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. You are recommended to place your Diverse 3010 Micro at least one metre away from such appliances to avoid any risk of interference.
6Working range is dependant on local environment ie buildings, trees etc. It is possible that the Diverse’s 3010
Micro range may be affected by being near bodies of water such as ponds, lakes, the sea.
7We advise that this product should not be used near emergency intensive care medical equipment and should not be used by individuals with pacemakers.
8Do not submerge any part of the phone, base station or batteries in water or use in a damp environment, such as a bathroom.
9 Do not expose to fire.
10The handset may not be operated in rooms with explosive hazards.
11Make sure you connect the power and telephone lines to the correct sockets in the base station.
12Do not dispose of used batteries in the normal household rubbish.
WARNING
Never use ordinary (non-rechargeable) batteries. Only use the (rechargeable)
V30145-K1310-X143 battery pack supplied.
General cleaning
Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.
UP SETTING
5
SETTING UP
Follow these steps to get your Diverse 3010 Micro ready for use
Note
Your handset is already “registered” to the Diverse 3010 Micro base station.
Note
Plan where you will put your Diverse 3010 Micro. It should be within two metres of a power socket and the phone socket.
1Connect the power cable
Plug the power cable into the power socket on the underside of your Diverse 3010 Micro. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.
Note
Ensure that the telephone line cord and the power supply are plugged into the correct socket.
2Plug the 3 pin adaptor into a mains power socket and switch on
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your Diverse 3010 Micro.
Red socket
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3Install the rechargeable battery pack in the handset
The handset uses a rechargeable Nickel Metal Hydride (NiMH) battery pack, which is supplied. You must only use approved batteries. To install it, insert the battery pack as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.
To fit the battery into the handset.
1.Remove the belt clip from the back of the handset.
2.Slide the battery cover off in a downward movement.
3.Plug in the battery connector.
4.Insert the battery pack ensuring that the wires are stored beneath the battery pack.
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Slide the battery cover back on.
4Fit the handset belt clip
Fit the belt clip onto the back of the handset.
SlotTab
5Charge the handset batteries for at least 16 hours
When charging for the first time, we recommend that you let the batteries charge for the full 16 hours.
inserting or replacing a battery pack
When you replace the handset battery pack with one that has been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the battery register full again. From then on the display will be correct.
UP SETTING
7
Place the handset on the base. When charging, the battery level symbol shown on the display flashes.
Battery performance
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After charging your Diverse 3010 Micro |
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for the first time, subsequent charging time |
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for the handset batteries is approximately |
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4-5 hours. The battery pack and case may |
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become warm during charging. This is |
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normal and not dangerous. |
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Note |
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UP |
Under ideal conditions, the handset |
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battery should give about 15 hours |
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SETTING |
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not reach their full capacity until they |
talktime or 200 hours standby on a single charge. However, new NiMH batteries do
have been in normal use for several days.
Please note that the lifespan of NiMH rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
Battery low warning
An LCD on the handset display shows the current state of the charge. When the battery is almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
If e.g Base 1, flashes continuously
It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 46. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Micro.
The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.
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If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
7Plug your Diverse 3010 Micro into the phone socket
WARNING
It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.
6Connect the telephone line cord to the Diverse 3010 Micro base station
Ensure that this is fitted correctly into the right socket.
Dark blue socket
If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.
UP SETTING
9
USING
Using your
Diverse 3010 Micro
Switching on/off and
locking the keypad
Display
Option buttons
Talk
End Call Menu button Directory (Power)
Your Diverse 3010 Micro offers a menu driven display. You enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings.
Note
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You can quit any menu at any time by pressing the RED PHONE button .
To go back one step, press the GO BACK button – .
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To unlock
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Press |
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To switch off
Press and hold the RED PHONE button for about a second until the display goes blank.
Note
The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).
Making and receiving calls
To make a call
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Key the number you want. |
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Use the CLEAR CHARACTER |
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button on the display to |
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correct any number you press |
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by mistake. |
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Press the GREEN PHONE |
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button. |
The number is dialled.
Or
Press the GREEN PHONE button.
You hear the dial tone.
Key the number you want.
To end a call
Press the RED PHONE button.
Or
Simply replace the handset on the base station or charger.
To receive an external call
Press the GREEN PHONE button.
Or
Lift the handset off the base station or charger.
USING
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USING
Caller display/Call Waiting
The Diverse 3010 Micro can let you know who’s calling before you answer the telephone.
With BT’s Caller Display and Call Waiting service, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 23-27.
Call timer
Your Diverse 3010 Micro automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.
Note
The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 37.
Using your headset
For ‘handsfree’ operation of your Diverse 3010 Micro you can attach the headset supplied.
To connect your headset
Remove the small cover on the top left-handside of your phone and plug the headset into the socket.
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Secrecy
You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.
When ready, you can switch the microphone back on.
During a call:
INT Press the INT button to switch the microphone off. Your caller
will hear a melody. Display shows Extern (flashing) and
Intern.
RPress the R button to speak your caller again.
Note
Secrecy is not available for internal calls.
To redial one of the last five numbers
The last five numbers dialled are saved.
Press the REDIAL button.
Press the DOWN button to highlight the number you want.
Press the GREEN PHONE button to dial.
To redial the last number
USING
Press REDIAL. The last number dialled is shown.
Press the GREEN PHONE button. The number is automatically dialled.
Note
If the redial number is in your directory the name is displayed instead of the number.
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USING
To delete a redial number
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Press the REDIAL button. |
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Press the DOWN button to |
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highlight the number you |
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want. |
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Press the MORE OPTIONS |
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button. |
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Press the DOWN button to |
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highlight Delete Entry. |
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Press the OK button to |
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confirm. |
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Press the RED PHONE button |
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to return to standby. |
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Paging and making calls between handsets
If you have multiple handsets registered with the base, the Diverse 3010 Micro enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.
To find a handset’s extension number
Press the INT button.
INT
The handset’s extension number is displayed ie.
Intern3.
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To make an internal intercom call
Press the INT button. INT handset internal number
displayed.
ABC
2
CALL ALL
Press the internal number you wish to or press the CALL ALL to call all handsets.
If calling all handsets, talk to the first handset answers.
Press the RED PHONE button to end the call.
To page a handset from the base station
To locate handsets that are away from the base station.
Press the PAGING button on the base. All handsets registered with the base will ring for 30 seconds.
To stop paging press the
PAGING button again.
To receive a paged call
The display shows:
Paging Call
SILENT
Pick up the handset from the base.
Or
Press the GREEN PHONE button.
USING
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USING
To put an outside call on hold while you make an internal call
INT Press the INT button. Your handset internal number is displayed e.g. 1.
ABC
2
CALL ALL
Press the number of the internal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets.
If calling all handsets, you can talk to the first handset that answers.
RTo return to your external caller press the RECALL button.
To transfer an external call between handsets
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an outside caller and want to |
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transfer the call to another |
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handset. |
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Press the INT button. |
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Press the number of the |
INT |
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ABC |
internal handset you wish to |
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call e.g. 2. |
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When the call is answered, |
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press the RED PHONE button |
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or replace your handset on the |
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base station. |
To accept call waiting on an internal call
If two people are on an internal call and an external call comes in you will hear a short beep and Extern flashes on the display.
ACCEPT Press the ACCEPT button. The internal call is disconnected
and you are connected to the external caller.
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Quick call transfer
After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.
Using the Directory to store and dial numbers
Your Diverse 3010 Micro has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).
You can use the Phone Book to look up names and numbers and dial directly.
To add a name and number to the Directory
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Press the DIRECTORY button. |
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Display shows |
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if the |
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phone book is empty, otherwise |
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the names are in alphabetical |
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order. |
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Press the MORE OPTIONS |
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button.
Press the DOWN button to highlight New Entry.
OK Press the OK button.
KEYPAD Enter the name: (see Entering names and numbers opposite).
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Press the DOWN button to |
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move the cursor to the next |
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line. |
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Enter the number. |
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Press the MORE OPTIONS |
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Press the DOWN button to highlight Save Entry.
OK Press the OK button to confirm.
Entering names and numbers
There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters).
Controlling the cursor
LEFT/RIGHT arrows are used to move the cursor to the right or left or to the end of the line.
USING
17