BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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MESSAGINGSUBSCRIBEWITHHOLD |
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User Guide
BT DIVERSE 5350
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Please open this page for an ‘At a glance’ guide to your BT Diverse 5350.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
At a glance
Display
Displays of your
Right hand side |
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Takes you into the |
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redial list. |
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Left hand side |
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to |
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call. |
INT |
MENU |
SMS, and
Directory
Used to store numbers and names in the directory.
the button hold your
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def |
4 ghi |
5 jkl |
6 mno |
7pqrs |
8 tuv |
9wxyz |
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Left hand side
Lets you set the alarm clock.
return or turn off.
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Hash/Keyguard
Hold down to switch the on and off.
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Extra Directory |
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names and |
with switchboards |
numbers. |
Network Services or |
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to enter a pause. |
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1
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Base
BT Diverse 5350
Contact points
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Play/ top |
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OGM |
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Del |
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On/Off |
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Page
Skip |
Delete |
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current message. |
previous message. |
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Speaker volume
To decrease the loudspeaker volume. To increase the loudspeaker volume.
Play/Stop
To playback messages.
To stop playback.
Skip
To play the next message.
To skip forward to the message after next.
Ans on/off
To switch the answering machine on/off. Illuminates when set to Answer On. Flashes when you have new
messages stored.
Registration/Page button
Use to register handsets.
Used to page a handset.
Base underside
Power socket |
Telephone line cord socket |
2
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
In this guide
Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
Answer delay |
58 |
Setting the message length |
59 |
Call screening |
60 |
Quick access button setting |
60 |
Using the BT Diverse 5350 |
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answering machine via the |
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base unit |
61 |
New message indicator |
62 |
Playing messages |
62 |
Using the BT Diverse 5350 |
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answering machine via the |
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handset |
63 |
New message indicator |
64 |
Playing messages |
64 |
Remote access |
68 |
Using additional handsets |
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and bases |
69 |
Registering additional handsets |
69 |
Help |
72 |
General information |
74 |
Guarantee |
74 |
Accessories and replacement items |
74 |
Technical information |
75 |
Switchboard compatibility |
75 |
Setting pauses |
77 |
Index |
78 |
Hints and tips boxes
In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.
– 08457 908 070
3
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Menu structure
SMS |
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Write message |
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Incoming |
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Outgoing |
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Settings |
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Service Centres |
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Service Centre 1 -> |
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Service Centre 5 |
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SMS Mailboxes |
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SMS > 1-3 |
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Notify Number |
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Notify Type |
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Missed Calls |
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Select Services |
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Withhold Number |
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For All Calls |
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Call Divert |
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All Calls |
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No Answer |
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When Busy |
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Call Waiting |
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On |
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Off |
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Cancel Ringback |
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Additional Features |
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Room Monitor |
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Call Internal |
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Call External |
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Level |
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Walk and Talk |
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Calender/Clock |
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Set Appointment |
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Enter Date |
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Enter Time |
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Enter Text |
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Alarm Clock |
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Enter Alarm Time |
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Date/Time |
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Time Mode |
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12 Hour |
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24 Hour |
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Audio Settings |
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Earpiece Volume |
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Handsfree Volume |
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Ringer Volume |
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Ringer Melody |
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External Calls |
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Internal Calls |
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Appointment |
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Alarm Clock |
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All Ringer Tones |
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Advisory Tones |
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Key Tones |
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Battery Low |
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Off |
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On |
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During Call |
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Confirmation Tone |
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4
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Handset Settings |
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Auto Answer |
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Language |
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Register Handset |
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Select base |
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Reset Handset |
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Base Settings |
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Audio Settings |
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Loudspeaker Volume |
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Ringer Volume |
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Ringer Melody |
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Key Tones |
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System-PIN |
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Base Reset |
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Additional Features |
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Dialling mode |
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Tone |
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Pulse |
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Tone-Earth |
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Recall |
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80 ms |
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to |
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800 ms |
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Repeater Mode |
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Name Announcement |
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Listening in |
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System – PIN |
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Call Director |
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Call Director Activation |
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Record Announcement |
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Play Announcement |
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Delete Announcement |
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Continued on the next page…
BT Diverse Helpline – 08457 908 070
5
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Voice Mail |
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Set Key 1 |
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Answer Machine |
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On ( ) |
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Off |
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Call Screening |
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Handset |
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Base |
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Record Memo |
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Announcements |
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Record Announcement |
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Play Announcement |
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Delete Announcement |
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Record Announce Only |
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Play Announce Only |
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Delete Announce Only |
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Set Answer Mode |
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Answer and Record |
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Announce Only |
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Records |
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Message Length |
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30 Seconds |
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60 Seconds |
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120 Seconds |
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Maximum |
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Record Quality |
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High Quality |
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Long Play |
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Ring Delay |
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Immediately |
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10 sec |
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20 sec |
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30 sec |
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Auto |
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Voice Prompts |
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Record Word |
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Voice Control |
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User List Complete |
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Messages
Press to get to your Mailbox and access your text messages, voicemail, answering machine and Calls list.
The following functions are available:
SMS |
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Answering Mach. |
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Continue |
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Volume |
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Copy to Directory |
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Delete all |
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Calls List |
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Delete entry |
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Copy to directory |
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Date and time |
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Status |
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Delete list |
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6
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Quick guide to handset settings
Switch the handset
OFF/ON: Hold down.
(default is ON)
Switch keyguard |
Hold down. |
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on/off |
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Switch handset |
Hold down. |
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ringer off |
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Page
no
15
47
41
Make a call
Redial a number
Copy a displayed number in the redial list to the directory
or |
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15 |
to scroll through the list |
to dial. |
27 |
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Menu |
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OK OK add name |
Menu display shows Save entry |
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27 |
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OK |
. |
Dial from the |
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to name or number you want to dial |
. |
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19 |
|||||||||||
directory |
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Dial from Calls list |
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to display Calls List |
OK |
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to display the number you want |
. |
32 |
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Adjust handsfree |
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volume whilst in |
Menu |
Display shows Volume |
OK |
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to decrease/increase volume |
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handsfree mode |
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Adjust earpiece |
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display shows Volume |
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to decrease/increase volume |
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OK |
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OK |
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volume |
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Make internal call |
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select handset and click on |
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Int |
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Call all handsets |
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to Call All |
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Int |
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Transfer call to |
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select handset and click on |
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Int |
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another handset |
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Put caller on hold |
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select handset and click on |
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Int |
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while you make |
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will be selected press |
OK |
. |
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an internal call |
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Set date and time |
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to display Calender/Clock |
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to display Date/Time |
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Menu |
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OK |
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date |
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enter time |
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OK |
OK |
OK |
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7
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Quick guide to handset display icons
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Redial, lists up to the last 10 dialled number. |
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Flashes to indicate new messages (e.g. Calls or SMS). |
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Remains constant when you have old messages stored. |
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INT |
For calling other handsets. |
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Opens the menu. |
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MENU |
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Shows the status of the handset battery. |
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Scroll through the menu. |
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OK |
Confirms the function displayed. |
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Scroll left and right when entering numbers or messages. |
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C
eg. 1
Deletes numbers/characters (from right to left).
Ringer off.
Keypad locked.
Shows the number of the handset and is displayed in top left hand corner.
Answering machine set to ON.
Crescendo tone.
Appears when the time and date is set, allows access to Calendar/Clock functionality.
BT Diverse Helpline – 08457 908 070
8
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Introduction
Unpacking your |
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For your records |
BT Diverse 5350 |
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Date of purchase: |
If anything is missing, please contact |
||
your place of purchase immediately. |
Place of purchase: |
|
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BT Diverse 5350 |
|
One BT Diverse 5350 |
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base station |
– Vol |
+ |
Page |
p |
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/ |
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Del |
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One BT Diverse 5300 |
1 |
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handset |
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+ |
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One power supply for the base station
One telephone line cord
Two AAA rechargeable batteries
One belt clip
Battery compartment cover
BT Diverse Helpline – 08457 908 070
INTRODUCTION
9
SAFETY INFORMATION
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Safety information
Safety information
General |
Cleaning |
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M- GA35 - 095130F.
For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing.
Batteries and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.
If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).
Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.
Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
Radio signals transmitted between the handset and base may cause interference to hearing aids.
This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
BT Diverse Helpline – 08457 908 070
10
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Setting up
Plan the location 2 Plug the power supply unit into the wall socket
Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
Make sure it is at least 1 metre away from other electrical products to avoid interference.
Do not situate the product in the bathroom or other humid areas.
1 Connect the base station
Plug the power supply cable into the power socket on the underside of your base.
WARNING
Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.
– 08457 908 070
UP SETTING
11
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
3Registering and charging the handset
The display is protected by a plastic film. Remove the protective plastic film from the display.
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INT |
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MENU |
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Insert the batteries
Insert the two batteries supplied, as
UP |
indicated inside the battery |
|
SETTING |
||
compartment and slide the battery |
||
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compartment cover shut.
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries
and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.
To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is signalled by a confirmation tone.
When the handset is registered the display will show:
1
INT |
MENU |
The battery cover may be found in the packaging with the batteries.
BT Diverse Helpline – 08457 908 070
12
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
If the icons on the display
flash continuously...
It means that the handset is not registered with the base station.
Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually” on page 70.
All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5350.
Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.
Battery level icons
When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Out of range?
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
Battery performance
Batteries and case may become warm during charging. This is normal.
Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries
are available from www.withandwithoutwires.com or call 0870 240 5522.
If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
BT Diverse Helpline – 08457 908 070
UP SETTING
13
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
SETTING UP
4Connect line plug
Ensure that fitted into the
Fit the belt handset.
Slot
Your BT
Note
If you subscribe to a Caller Display service the time and date will be set with the first incoming call.
However, the year setting will have to be changed manually. See opposite.
Setting the date and time
MENU Press the Menu options button.
Press the DOWN navigation button until the display shows
Calender/Clock.
OK Press the OK options button.
Set Appointment appears.
Press the DOWN navigation button until the display shows
Date/Time.
OK Press the OK options button.
Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.
OK Press the OK options button.
Enter the time – hours/minutes. e.g. 0925 for 9:25am.
OK Press the OK options button.
Use the UP/DOWN navigation buttons to select am/pm if in 12 hour mode.
OK Press the OK options button.
Press the DOWN navigation button to Time Mode.
OK Press the OK options button.
Use the UP/DOWN navigation buttons to select 12 or 24 hour display (12hr is the default).
OK Press the OK options button.
Press the RED PHONE button until you reach the idle display.
BT Diverse Helpline – 08457 908 070
14
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Using the telephone
Note
To exit a menu at any time, press the RED PHONE button. This will take
you back one step. Keep pressing the RED PHONE button to return to the
idle screen.
To switch the handset power on and off
Press and hold the RED PHONE button to switch the
handset off.
Press and hold the RED PHONE button to switch the
handset on again.
Making and ending calls
Preparatory dialling
Enter the phone number first.
If you make a mistake pressC the C options button to
remove any incorrect digits.
Press the GREEN PHONE button to dial the number.
To end a call
Press the RED PHONE button.
Call timer
Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.
USING
BT Diverse Helpline – 08457 908 070
15
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
USING
To receive an external call |
To switch back to using the |
|
handset at any time, press the |
||
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||
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GREEN PHONE button. |
To adjust the handsfree volume whilst in handsfree mode
Handsfree
Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.
Note
You can test the handsfree function by dialling the BT speaking
To make a handsfree
Dial the number
Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.
Whilst in handsfree mode and you want to increase or decrease the handsfree volume.
MENU Press the MENU options button.
OK Press the OK options button to select volume.
Using the LEFT or RIGHT navigation buttons you can either increase or decrease the volume.
OK Press the OK options button if you want to save the new volume setting.
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.
The call is transferred to the loudspeaker.
BT Diverse Helpline – 08457 908 070
16
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
To switch to handsfree a call
During a call handsfree
|
|
Using the directory
There are three directory options available. Up to 100 name and number directory, an extra directory where an additional 10 names and numbers can be stored and a voice activated directory. Instructions for the standard directory are described here, but please see page 72 for instructions on using the extra directory and voice activated directory.
You can store up to 100 names and numbers in the standard telephone directory. You can enter up to 32 digits and up to 16 characters.
To store an entry in the directory
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|
Press the DIRECTORY button. |
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MENU |
Press the MENU options button. |
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|
Display shows New Entry. |
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OK |
Press the OK options button. |
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Enter the telephone number. |
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OK |
Press the OK options button to |
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enter the name. |
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Enter the name. |
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Entering names: |
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Enter the name using the letters |
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on the keypad. For example, to |
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enter the name TOM: |
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8 tuv |
Press the 8 button, T appears |
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on the display. |
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6 mno |
Press the 6 button three times |
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until the display shows O. |
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6 mno |
Then press the 6 button to |
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display m. |
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For the full character map, |
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see page 18. |
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MENU |
Press the MENU options |
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button. Display shows Save |
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Entry. |
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OK |
Press the OK options button |
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to confirm. |
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Press the RED PHONE button |
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until you reach the idle display. |
BT Diverse Helpline – 08457 908 070
USING
17
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
USING
Note
The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
Press to switch between capitals and lower case.
Press to move the cursor.
C Press to delete from right to left.
1 Press 1 to enter a blank space.
Character map
These are the characters you can use when storing a directory entry.
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1st |
2nd |
3rd |
4th |
5th |
6th |
7th |
8th |
9th |
10th |
11th |
12th |
13th |
14th |
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press |
press |
press |
press |
press |
press |
press |
press |
press |
press |
press |
press |
press |
press |
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1 |
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1 |
€ |
£ |
$ |
¥ |
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3 def |
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ë |
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4 ghi |
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ï |
í |
ì |
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6 mno |
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n |
o |
6 |
ö |
ñ |
ó |
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ô |
õ |
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7pqrs |
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ß |
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8 tuv |
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8 |
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ù |
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9wxyz |
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9 |
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ø |
å |
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a A / |
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BT Diverse Helpline – 08457 908 070
18
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
VIP ringing
You can mark directory entries of callers who are important to you as VIP callers. You can also allocate a particular melody to VIP callers so you can tell who is calling from the melody. The VIP melody will sound after the first ring tone.
Press the DIRECTORY button.
Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.
Or
3 def
MENU
OK
OK
Press the RED PHONE button to return to the idle screen.
The entry is now stored in the directory with VIP next to it.
To view directory entry
Press the DIRECTORY button.
Press the DOWN navigation button to scroll through the entries.
Or
Press the first letter of the name you are looking for.
Press the RED PHONE button until you reach the idle display.
BT Diverse Helpline |
908 070 |
USING
19
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
USING
To edit a directory entry
MENU
OK
C OK
C
MENU
OK
Press the DIRECTORY button.
Use the keypad to enter the first letter of the name you wish to edit.
Then press the DOWN navigation button to scroll to the exact entry.
Press the MENU options button.
Press the DOWN navigation button until Edit Entry is displayed.
Press the OK button.
Edit the number, if necessary, using the LEFT/RIGHT and DELETE buttons.
Press the OK button.
The name will be displayed.
Edit the name if necessary by using the LEFT/RIGHT and DELETE buttons as above.
If the name is correct, press the MENU button, Save Entry is displayed.
Press the OK button. The display will show Entry Saved.
Press the RED PHONE button until you reach the idle display.
MENU
OK
OK
BT Diverse Helpline |
908 070 |
20
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
To copy the entire directory to another Diverse 5000 handset
You can copy the entire directory or extra directory to another Diverse 5000 handset that is registered to the same base.
Press the DIRECTORY or
EXTRA DIRECTORY button to open the directory.
Press the DOWN navigation button to scroll to the entry you want to copy.
MENU Press the MENU button.
Press the DOWN navigation button until the display shows
Send List.
OK Press the OK options button.
Use the DOWN navigation button to select the handset you wish to copy the entire directory to.
OK Press the OK options button.
Press the RED PHONE button until you reach the idle display.
To delete an entry
Press the DIRECTORY button and open the directory.
Press the DOWN navigation button to scroll to the entry you want to delete.
Press the MENU options button.
Press the DOWN navigation button until the display shows
Delete Entry.
Press the OK options button to confirm. You hear a confirmation beep.
Press the RED PHONE button until you reach the idle display.
delete the entire directory
Press the DIRECTORY button and open the directory.
Press the MENU options button.
Press the DOWN navigation button until the display shows
Delete List.
Press the OK options button. Delete List? is displayed.
OK Press the OK options button.
Press the RED PHONE button until you reach the idle display.
USING
BT Diverse Helpline |
908 070 |
21
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
USING
Extra directory
Your BT Diverse 5350 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers.
editing voice patterns. (You can enter a user name instead of using user 1-4, please see page 26).
A maximum of 20 voice patterns can be stored for directory entries. This could be for example 20 directory entries each with one voice pattern saved or
a maximum of 5 directory entries with a voice pattern saved by 4 different users.
To record a voice pattern for a new entry
Voice activated directory dialling
You can enter the voice activated directory by pressing the DIRECTORY
button twice.
With voice activated dialling you can dial numbers that you save by speaking the name of the person you wish to
To do this you must save an entry and then record your voice pattern, which will then be stored in the handset.
Up to four users can store their voice patterns. You will need to allocate a user number (User 1-4) for each person using the handset which they will need to enter when recording, deleting or
Press the DIRECTORY button twice.
Display shows
Voice Directory:
Select User
OK Press the OK options button.
Use the UP/DOWN button to select the User number (User 1-4).
OK Press the OK options button.
MENU Press the MENU button.
Press the DOWN button until the display shows New Entry.
OK Press the OK options button.
Enter the telephone number using the keypad.
OK Press the OK options button.
Enter the name using the keypad.
BT Diverse Helpline – 08457 908 070
22
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
OK Press the OK options button. Display shows Entry Saved.
MENU Press the MENU options button.
Display shows Record Word.
OK Press the OK options button.
Display shows Start recording
(with the name underneath).
OK Press the OK options button and hold the handset to your ear.
You will hear a short tone. Speak the name. You will hear,
‘Please repeat again’, and a short tone. Speak the name again. Your recording is stored and your entry will be marked with a .
Press and hold the RED PHONE button to return to the
idle screen.
Note
If your two recordings sound too different then you will be prompted record them again. Also if your speech pattern is too similar to another users
a message will tell you. Press the PHONE button to return to the start
and repeat the recording procedure.
record a voice pattern for existing entry
Press the DIRECTORY button twice.
Display shows
Voice Directory:
Select User
Press the OK options button. Use the UP/DOWN button to select the User number (User 1-4).
Press the OK options button. Use the DOWN button to scroll to the entry you want.
Press the MENU options button.
Display shows Record Word. Press the OK options button.
Display shows Start recording
(with the name underneath).
OK Press the OK options button and hold the handset to your ear.
You will hear a short tone. Speak the name. You will hear,
‘Please repeat again’, and a short tone. Speak the name again. Your recording is stored and your entry will be marked with a .
Press and hold the RED PHONE button to return to the idle screen.
BT Diverse Helpline – 08457 908 070
USING
23