BT 3505 User Manual

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User Guide

BT SYNERGY 3505

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Section

Welcome…

to your BT Synergy 3505 digital cordless telephone and answering machine

conditions).

50 Name and number phonebook.

Use Caller Display to see who is calling and keep track of unanswered calls*.

Operate the answering machine from the handset, base or any other touchtone® phone.

Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.

The BT Synergy 3505 is a Digitally Enhanced Cordless Telecommunications (DECT) product and is GAP compatible.

*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee is payable.

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This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your

BT Synergy 3505, contact the Helpline on 0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Section

Got everything?

BT Synergy 3505 answering machine base BT Synergy 3505 handset 2 x NiMH AAA rechargeable batteries Battery compartment cover

Mains power adaptor (Item code: 005391) Belt clip

Telephone line cord

In addition

If you purchased a multiple pack of the BT Synergy 3505 you should have the following for each additional handset: BT Synergy 3005 handset BT Synergy 3005 charger 2 x NiMH AAA rechargeable batteries Battery compartment cover

Mains power adaptor (Item code: 003313) Belt clip

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4In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . .7 Default settings . . . . . . . . . . . . . . . . .10 Attach belt clips (optional) . . . . . . . . .11

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . .12 Base/Answering machine . . . . . . . . . .13 Display icons . . . . . . . . . . . . . . . . . . .14 Navigating the menu . . . . . . . . . . . . .15 Menu map . . . . . . . . . . . . . . . . . . . . .16

Using the phone

Switch handset on/off . . . . . . . . . . . . .17 Make an external call . . . . . . . . . . . . .17 Preparatory dialling . . . . . . . . . . . . . .17 Call timer . . . . . . . . . . . . . . . . . . . . .17 End a call . . . . . . . . . . . . . . . . . . . . . .17 Receiving calls . . . . . . . . . . . . . . . . . .18 Earpiece volume . . . . . . . . . . . . . . . .18 Handsfree . . . . . . . . . . . . . . . . . . . . .19 Redial . . . . . . . . . . . . . . . . . . . . . . . .20 Secrecy . . . . . . . . . . . . . . . . . . . . . . .20 Paging . . . . . . . . . . . . . . . . . . . . . . .21

Phonebook

Writing tips . . . . . . . . . . . . . . . . . . . .21 Store . . . . . . . . . . . . . . . . . . . . . . . . .21 Dial . . . . . . . . . . . . . . . . . . . . . . . . . .22 Edit . . . . . . . . . . . . . . . . . . . . . . . . . .23 Delete . . . . . . . . . . . . . . . . . . . . . . . .23

Handset settings

Keypad beeps . . . . . . . . . . . . . . . . . .24 Ringer volume . . . . . . . . . . . . . . . . . .24 External/Internal ringer melody . . . . . .25 Keypad lock . . . . . . . . . . . . . . . . . . . .25 Auto talk . . . . . . . . . . . . . . . . . . . . . .26 Name handset . . . . . . . . . . . . . . . . . .26 Language . . . . . . . . . . . . . . . . . . . . .27

Base settings

Ringer volume . . . . . . . . . . . . . . . . . .28 Ringer melody . . . . . . . . . . . . . . . . . .28 Select base . . . . . . . . . . . . . . . . . . . .29 Change base PIN . . . . . . . . . . . . . . . .29 Default settings . . . . . . . . . . . . . . . . .31

Caller Display & Call Waiting

Caller Display . . . . . . . . . . . . . . . . . . .32 Calls list . . . . . . . . . . . . . . . . . . . . . .32

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In this guide

5

View . . . . . . . . . . . . . . . . . . . . . . . . .32 Dial . . . . . . . . . . . . . . . . . . . . . . . . . .33 Copy to phonebook . . . . . . . . . . . . . .33 Delete entry . . . . . . . . . . . . . . . . . . .34 Delete list . . . . . . . . . . . . . . . . . . . . .34 Call Waiting . . . . . . . . . . . . . . . . . . . .34 Accept call . . . . . . . . . . . . . . . . . . . . .35

Using the answering machine

Message display . . . . . . . . . . . . . . . . .37 Switch on/off . . . . . . . . . . . . . . . . . . .38 Loudspeaker volume . . . . . . . . . . . . .38 Outgoing messages . . . . . . . . . . . . . .38 Answer and Record . . . . . . . . . . . . . .38 Answer Only . . . . . . . . . . . . . . . . . . .39 Record outgoing message . . . . . . . . . .39 Check outgoing message . . . . . . . . . .41 Select outgoing message . . . . . . . . . .41 Reinstate pre-recorded messages . . . .42 Answer delay . . . . . . . . . . . . . . . . . . .43 Audible message alert . . . . . . . . . . . .44 Using via the base . . . . . . . . . . . . . . .44 Playback . . . . . . . . . . . . . . . . . . . . . .44 Pause . . . . . . . . . . . . . . . . . . . . . . . .44 Skip forward/backward . . . . . . . . . . . .44 Delete individual message . . . . . . . . .45 Delete all messages . . . . . . . . . . . . . .45

Call screening . . . . . . . . . . . . . . . . . .45 Using via the handset . . . . . . . . . . . . .46 Access answering machine . . . . . . . . .46 Deleting . . . . . . . . . . . . . . . . . . . . . .48 Memos . . . . . . . . . . . . . . . . . . . . . . .48 Call screening when handset

is off base . . . . . . . . . . . . . . . . . . . . .49

Remote access

Change security code . . . . . . . . . . . . .50 Switch answering machine on . . . . . . .50 Check for messages . . . . . . . . . . . . . .51 Time saver . . . . . . . . . . . . . . . . . . . . .51 Operating the answering machine . . . .52

Additional handsets and bases

Register handset to base . . . . . . . . . .53 De-register handsets . . . . . . . . . . . . .54 Internal calls . . . . . . . . . . . . . . . . . . .55 Transferring calls . . . . . . . . . . . . . . . .55 3-way conversation . . . . . . . . . . . . . .56 Handset priority . . . . . . . . . . . . . . . . .56

Connecting to a fax machine

Connecting up . . . . . . . . . . . . . . . . . .58 Setting up answering machine . . . . . .59

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6In this guide

Help

Replacing handset batteries . . . . . . . .60

Helpline . . . . . . . . . . . . . . . . . . . . . .63

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . .64

Cleaning . . . . . . . . . . . . . . . . . . . . . .65

Environmental . . . . . . . . . . . . . . . . . .65

Guarantee . . . . . . . . . . . . . . . . . . . . .66

Returning your phone . . . . . . . . . . . . .67

How many telephones can you have? . .68

R&TTE . . . . . . . . . . . . . . . . . . . . . . .68

Declaration of Conformance . . . . . . . .69

Connecting to a switchboard . . . . . . . .69

Access code . . . . . . . . . . . . . . . . . . . .69

Recall . . . . . . . . . . . . . . . . . . . . . . . .69

Dialling mode . . . . . . . . . . . . . . . . . .70

Insert a pause . . . . . . . . . . . . . . . . . .70

Length of pause . . . . . . . . . . . . . . . . .71

For your records . . . . . . . . . . . . . . . . .71

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Getting started

Section 7

Location

You need to place your BT Synergy 3505 within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Synergy 3505 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1.Plug the mains power cable into the base. Use the power supply with the clear plastic end.

The green Power/In use light comes on and the base announces the default answering machine settings (see page 10). The message counter comes on and alternates

WARNING

Do not place your BT Synergy 3505 in the bathroom or other humid areas.

Handset range

The BT Synergy 3505 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. When there is no clear line of sight between the base and handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The symbol on your handset display indicates when you are in range. When you are out of range, it flashes and BASE 1 is displayed.

The base station must be plugged into the mains at all times.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

You must charge your handset for 16 hours before you can use it.

Which socket?

Power socket

Telephone line socket

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8

Getting started

 

 

 

 

 

 

 

 

 

 

 

 

 

BATTERY LOW WARNING

between 0 and C until the day and time are set.

 

If the handset battery symbol is

2. Insert the 2 x AAA NiMH batteries supplied. Then slide

 

empty and flashing, and you hear

 

a warning beep every minute, you

the

 

will need to recharge your handset

 

 

 

 

 

 

 

before you can use it.

 

 

 

 

 

 

Battery performance

 

 

 

 

 

 

 

 

 

 

 

 

To keep your batteries in the best

 

 

 

 

 

 

condition, leave the handset off

 

 

 

 

 

 

the base for a few hours at a time

 

 

 

 

 

 

(after the initial 16 hour charge).

 

 

 

 

 

 

New NiMH batteries do not reach

 

 

 

 

 

 

full capacity until they have been

 

 

 

 

 

 

in normal use for several days.

 

 

 

 

 

 

Running the batteries right down

3. Place the handset on the base to charge for at least 16

 

at least once a week will help them

hours. The red Charging light comes on (the red Charging

 

last as long as possible.

light stays on even when the batteries are full charged).

 

The charge capacity of

 

The handset is pre-registered to the base as SYNERGY

 

rechargeable batteries will reduce

 

HS 1. This is shown on the display. When the handset is

 

with time as they wear out, so

 

reducing the talk/standby time of

fully charged the display shows a full battery symbol.

 

the handset. Eventually they will

 

 

 

 

 

 

need to be replaced. New

4. After 16 hours, plug one end of the telephone line cord

 

batteries can be obtained from the

into your BT Synergy 3505 base and the other end into

 

BT Synergy Helpline 0870 605 8047.

 

the telephone wall socket.

 

Under no circumstances should

 

 

 

 

 

 

 

non-rechargeable batteries be

 

 

 

 

 

 

used. Use only approved Nickel

Talk/Standby time

 

Metal Hydride batteries (NiMH)

 

size AAA capacity 550mAL 1.2V.

Under ideal conditions, fully charged handset batteries

 

Using unapproved batteries will

 

invalidate your guarantee and may

should give about 14 hours talk time or 350 hours

 

damage the telephone

standby time on a single charge.

 

 

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Getting started

9

Set the day and time

Your BT Synergy 3505 automatically adds the day and time to all recorded messages and memos.

On the handset:

1. Press twice. The display flashes TAM MENU.

2.

Press

0

and you hear “To set day and time press Star, to

 

hear day and time press Square.”

3.

Press

 

. You hear “Please enter new day and time after

 

 

 

the tone”. Enter the day ( 1 = Sun, 2 = Mon, etc.).

Enter the time using the 24 hour clock, e.g. 1 4 1

5= 2.15pm. The new day and time is announced.

4.Press twice to return to standby.

To register additional handsets to the base, see page 53.

Range indicator

The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to

the base.

Voice prompts

Your BT Synergy 3505 gives you voice prompts that help you use the answer machine. The main menu announcements are automatically made via the handset when

is pressed twice.

If the day and time are entered incorrectly, you will hear “Incorrect, please set again”. Enter the correct setting within 15 seconds or the handset will return to standby. If the day and time are entered incorrectly 3 times the handset will return to standby.

Helpline

If you have any difficulties setting up your BT Synergy 3505, please call the BT Synergy Helpline on 08706 058 047.

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10 Getting started

Default settings for your BT Synergy 3505

Answering Machine

Feature

Setting

 

 

Day/Time

Sunday 12:01pm

 

 

Answer Delay

Your answering machine will answer

 

after 6 rings.

 

 

Audible Message Alert Tone

OFF

 

 

Outgoing message

Answer and Record “Hello, your call

 

cannot be taken at the moment so please

 

leave your message after the tone”.

 

 

Answer Mode

ON

Base ringer volume

Level 3

 

 

Base loudspeaker volume

Level 5

 

 

PIN code

0000

Dialling mode

Tone

 

 

Your BT Synergy 3505 is now ready for use and the answering machine is set to ON.

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Getting started

11

If you have purchased a

BT Synergy 3505 Multiple pack

1.Connect the mains power adaptor to the charger and switch on. Use the power supply with the red plastic end.

2. batteries and charge the handset for at least

.

Synergy 3005 additional handset comes

to the base as SYNERGY HS2 etc and this on the display.

Synergy 3505 is now ready for use.

Keep the charger connected to mains power at all times.

the

BT 3505 User Manual

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12 Getting to know your phone

Handset buttons

Volume/Scroll/Redial/Calls list

Adjust earpiece volume page 18; handset and base ringer volume, pages 24 and 28.

Open redial list, page 20. Open Calls list, page 32.

Scroll through the directory, menu options, redial and Calls list.

Secrecy

During a call, press to stop your caller hearing you, page 20.

Also used as a delete, edit and exit button.

Talk

Press to make, receive and end calls, pages 17 and 18.

Star

Used for keypad lock.

Recall/Power

For use with switchboards and BT Calling Features, page 32.

Switches handset On and Off, page 17.

Digit

Secrecy

Handsfree

 

 

 

Redial

 

 

 

Vol

 

 

 

Calls

 

 

 

A

1

 

 

BC

G

 

2

 

 

J

 

HI

 

4

 

 

KL

P

 

5

 

 

T

 

QR

 

7

S

UV

 

 

8

al Clarity

Menu

 

D

 

EF

3

 

M

6

NO

 

 

W

 

X

9

Y

 

Z

Con f

0

Int

R

Ring indicator

Flashes when the phone is ringing and remains on when phone is in use.

Display

Shows caller’s details, name and/or number you have dialled and the status of the handset.

Handsfree

Make and receive calls using the handsfree mode, page 19.

Menu

Use to access and select the options in the menu.

Phonebook

Opens the 50 name and number phonebook, page 22.

Internal

Lets you make calls between handsets registered to the base, page 55.

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Getting to know your phone

13

Base/answering machine buttons

Skip backward

Lets you skip back through your messages and memos, page 44.

Switches the audible message alert on and off, page 44.

Used to select your Answer and Record outgoing message, page 41.

Answer on/off

Switches the answering machine on and off, page 38.

Used to select your outgoing message, page 41.

Charging light (RED)

Comes on when the handset is on the base.

Delete

Deletes recorded messages and memos, page 45.

Green Power/In use light

On when the power is on. Flashes when the handset is in use.

 

 

DECT

 

 

 

Digital Clarity

 

 

 

Page

 

Ans.

 

 

Vol

on

BT Synergy 3505

off

 

 

 

 

Skip

Stop

Skip

 

 

 

 

Messages

Play

 

Del

 

Page

Press to page the handset, page 21.

Stop

Stops message playback, page 44.

Skip forward

Lets you skip forward through messages and memos, page 44.

Sets the answer delay, page 43.

Used to select your Answer Only message, page 41.

Volume

Adjusts the loudspeaker volume, page 38.

Play

Lets you play and pause messages, page 44.

Message display LED

Indicates when the answering machine is on or off, and how many messages you have, page 37.

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14 Getting to know your phone

Display icons – This is where the icons will appear.

Standby screen

EXT

 

HS1

To change the name of

INT

 

The handset number is

your handset,

 

 

displayed at all times

e.g. BEDROOM, see

SYNERGY

HS1

when in standby mode

page 26.

(even if you change the

 

 

 

 

 

handset name).

Icon

Steady

Flashing

 

EXT

External line in use

Incoming call

 

 

 

INT

Internal call

Internal call from another handset

In calls list

New call received in calls list

EXT

INT

3 way conversation in progress

Battery weak

Battery half full

Battery full

Phonebook

Menu in use

Handset linked to base

Out of range or searching for base

In handsfree mode

Shows when there are messages

* For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.

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Getting to know your phone

15

Navigating the menus

Your BT Synergy 3505 handset has a menu system which is easy to use. Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1.Press to open the main menu then press and to scroll to the menu option you want.

2.Press to view the sub-menus for the displayed menu, then use and to select further menu

options and

confirm any settings.

For example to change the handset ringer volume:

1.

 

scroll

to HANDSET

scroll

to

Exit or go back one level in

 

RING

VOL

.

 

 

the menu

 

 

 

 

 

 

Press

. Or press and hold

2.

Scroll

and

to select volume

to confirm.

to return to standby.

 

 

 

 

 

 

If no buttons are pressed for

 

 

 

 

 

 

15 seconds, the handset reverts

 

 

 

 

 

 

to standby automatically.

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16Getting to know your phone

Menu map

TAM MENU

Phonebook

Setup

Handset

Register

TAM MENU

List

Base Vol

Beep

BS 1 2 3 4

(flashes on display

Add

Base Mel

Ring Vol

 

when in TAM

Delete

Sel Base

Ear Vol

 

menu)

Modify

Del H/S

Int Mel

 

 

 

PIN Code

Ext Mel

 

The handset

 

Priority

Auto Ans

 

announces

 

Dial Mode

Name

 

settings.

 

Recall

Language

 

See page 47.

 

PABX

 

 

 

 

Default

 

 

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Using the phone

17

Switch handset on/off

1.Press and hold to switch the handset off. Or

Press any button to switch the handset on.

Make an external call

1.Press then dial the number you want.

Preparatory dialling

Preparatory dialling allows you to enter the number before pressing the button. You can correct any mistakes before you actually make the call.

1.Enter the number to be dialled.

2.Press to dial the number.

End a call

1. Press or place the handset back on the base.

When the handset is off and it is placed back on the base it will switch back on automatically.

If you make a mistake when Preparatory dialling, press to delete the incorrect digit.

Call timer

The display shows the duration of all external calls, both during the call and for a few seconds after you hang up.

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18 Using the phone

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. See page 32 for more information.

Receiving calls

When the phone rings, the display shows CALL and the

EXT symbol flashes.

1.Press or if the handset is on the base, simply lift it up and speak.

Earpiece volume

During a call:

1.Press or to select volume 1 to 5.

In standby:

1.Press then to display HANDSET.

2.Press then to display EAR VOL.

3.Press then or to select volume 1 to 5.

4.Press to confirm.

5.Press and hold to return to standby.

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Using the phone

19

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1.Dial the number then press .

2.Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1.Press . The call is transferred to the loudspeaker.

2.Press to end the call.

To switch back to the handset at any time, press again.

During a handsfree call, press or to change the volume.

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20 Using the phone

Any number entered during a call after a or will not be saved in the redial list.

Redial

The last 5 numbers called are stored in the redial list for quick and easy redialling. The name will be displayed instead of the number, if a name/number match is found in the phonebook (see page 21). The most recent number will be shown first.

1. Press repeatedly to display and scroll through the redial .

2. With the number you want displayed, press to dial.

Secrecy

Use secrecy during a call to mute your voice so that you can talk to someone nearby without your caller hearing you.

1.Press , MUTE is displayed. Your caller cannot hear you now.

2.Press again to return to your caller.

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Using the phone

21

Paging

You can alert handset users that they are wanted or locate a missing handset.

1.

Press

Page

on the base. The handset(s) rings

 

and the display flashes INT # # # #.

2.

Press

Page

to stop the paging ring

 

Or

 

 

Press any button on the handset.

Phonebook

You can store up to 50 names and numbers in the Phonebook. Names can be up to 8 characters long and numbers up to 20 digits.

Store a name and number

1.Press to display PHONEBK.

2.Press and LIST is displayed.

3.Scroll to ADD, then press .

4.NAME? Is displayed. Use the keypad to enter a name

(8 characters max).

Paging calls cannot be answered by a handset.

Entering names

Use the keypad letters to enter names, e.g. to store TOM:

Press

8

once to enter T.

Press

6

three times to enter O.

 

 

 

Press

6

once to enter M.

 

 

 

Writing tips

If you make a mistake, press to delete the last character or digit.

Press 1 once to insert a space, or twice to insert a hyphen (-). Press three times for 1.

5675 BT Synergy 3505 UG [4] 11/11/03 4:05 PM Page 22

BT Synergy 3505 – Edition 4 – 11.11.03 – 5675

22 Using the phone

Phonebook with Caller Display

If you subscribe to a Caller Display service, and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the full dialling code.

Insert a ‘pause’ in a stored number

You may need to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on use with a switchboard, see page 69)

When storing a number, at the point you want to insert a pause, press and hold until P is displayed.

You may enter as many pauses as required.

5.Press . NUMBER? is displayed, enter the telephone number and press .

Now either press to enter another entry or press and hold to return to standby.

Dial from the phonebook

1.Press to display PHONEBK.

2.Press and LIST is displayed. Press again.

3.Press or to scroll to the entry you want.

Or

Press then use or to scroll to the entry you want.

Or

Press then enter the first letter of the name you want, e.g. for Tom, press 8 to search for names beginning with T.

4. Press to dial.

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