5675 BT Synergy 3505 UG [4] 11/11/03 4:02 PM Page 1
BT Synergy 3505 – Edition 4 – 11.11.03 – 5675
User Guide
BT SYNERGY 3505
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Section
Welcome…
to your BT Synergy 3505 digital cordless telephone and answering machine
conditions).
50 Name and number phonebook.
Use Caller Display to see who is calling and keep track of unanswered calls*.
Operate the answering machine from the handset, base or any other touchtone® phone.
Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.
The BT Synergy 3505 is a Digitally Enhanced Cordless Telecommunications (DECT) product and is GAP compatible.
*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee is payable.
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This User Guide provides you with all the information you need to get the most from your phone.
You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.
Need help?
If you have any problems setting up or using your
BT Synergy 3505, contact the Helpline on 0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at the back of this guide.
Section
Got everything?
BT Synergy 3505 answering machine base BT Synergy 3505 handset 2 x NiMH AAA rechargeable batteries Battery compartment cover
Mains power adaptor (Item code: 005391) Belt clip
Telephone line cord
In addition
If you purchased a multiple pack of the BT Synergy 3505 you should have the following for each additional handset: BT Synergy 3005 handset BT Synergy 3005 charger 2 x NiMH AAA rechargeable batteries Battery compartment cover
Mains power adaptor (Item code: 003313) Belt clip
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4In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . .7 Default settings . . . . . . . . . . . . . . . . .10 Attach belt clips (optional) . . . . . . . . .11
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .12 Base/Answering machine . . . . . . . . . .13 Display icons . . . . . . . . . . . . . . . . . . .14 Navigating the menu . . . . . . . . . . . . .15 Menu map . . . . . . . . . . . . . . . . . . . . .16
Using the phone
Switch handset on/off . . . . . . . . . . . . .17 Make an external call . . . . . . . . . . . . .17 Preparatory dialling . . . . . . . . . . . . . .17 Call timer . . . . . . . . . . . . . . . . . . . . .17 End a call . . . . . . . . . . . . . . . . . . . . . .17 Receiving calls . . . . . . . . . . . . . . . . . .18 Earpiece volume . . . . . . . . . . . . . . . .18 Handsfree . . . . . . . . . . . . . . . . . . . . .19 Redial . . . . . . . . . . . . . . . . . . . . . . . .20 Secrecy . . . . . . . . . . . . . . . . . . . . . . .20 Paging . . . . . . . . . . . . . . . . . . . . . . .21
Phonebook
Writing tips . . . . . . . . . . . . . . . . . . . .21 Store . . . . . . . . . . . . . . . . . . . . . . . . .21 Dial . . . . . . . . . . . . . . . . . . . . . . . . . .22 Edit . . . . . . . . . . . . . . . . . . . . . . . . . .23 Delete . . . . . . . . . . . . . . . . . . . . . . . .23
Handset settings
Keypad beeps . . . . . . . . . . . . . . . . . .24 Ringer volume . . . . . . . . . . . . . . . . . .24 External/Internal ringer melody . . . . . .25 Keypad lock . . . . . . . . . . . . . . . . . . . .25 Auto talk . . . . . . . . . . . . . . . . . . . . . .26 Name handset . . . . . . . . . . . . . . . . . .26 Language . . . . . . . . . . . . . . . . . . . . .27
Base settings
Ringer volume . . . . . . . . . . . . . . . . . .28 Ringer melody . . . . . . . . . . . . . . . . . .28 Select base . . . . . . . . . . . . . . . . . . . .29 Change base PIN . . . . . . . . . . . . . . . .29 Default settings . . . . . . . . . . . . . . . . .31
Caller Display & Call Waiting
Caller Display . . . . . . . . . . . . . . . . . . .32 Calls list . . . . . . . . . . . . . . . . . . . . . .32
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In this guide |
5 |
View . . . . . . . . . . . . . . . . . . . . . . . . .32 Dial . . . . . . . . . . . . . . . . . . . . . . . . . .33 Copy to phonebook . . . . . . . . . . . . . .33 Delete entry . . . . . . . . . . . . . . . . . . .34 Delete list . . . . . . . . . . . . . . . . . . . . .34 Call Waiting . . . . . . . . . . . . . . . . . . . .34 Accept call . . . . . . . . . . . . . . . . . . . . .35
Using the answering machine
Message display . . . . . . . . . . . . . . . . .37 Switch on/off . . . . . . . . . . . . . . . . . . .38 Loudspeaker volume . . . . . . . . . . . . .38 Outgoing messages . . . . . . . . . . . . . .38 Answer and Record . . . . . . . . . . . . . .38 Answer Only . . . . . . . . . . . . . . . . . . .39 Record outgoing message . . . . . . . . . .39 Check outgoing message . . . . . . . . . .41 Select outgoing message . . . . . . . . . .41 Reinstate pre-recorded messages . . . .42 Answer delay . . . . . . . . . . . . . . . . . . .43 Audible message alert . . . . . . . . . . . .44 Using via the base . . . . . . . . . . . . . . .44 Playback . . . . . . . . . . . . . . . . . . . . . .44 Pause . . . . . . . . . . . . . . . . . . . . . . . .44 Skip forward/backward . . . . . . . . . . . .44 Delete individual message . . . . . . . . .45 Delete all messages . . . . . . . . . . . . . .45
Call screening . . . . . . . . . . . . . . . . . .45 Using via the handset . . . . . . . . . . . . .46 Access answering machine . . . . . . . . .46 Deleting . . . . . . . . . . . . . . . . . . . . . .48 Memos . . . . . . . . . . . . . . . . . . . . . . .48 Call screening when handset
is off base . . . . . . . . . . . . . . . . . . . . .49
Remote access
Change security code . . . . . . . . . . . . .50 Switch answering machine on . . . . . . .50 Check for messages . . . . . . . . . . . . . .51 Time saver . . . . . . . . . . . . . . . . . . . . .51 Operating the answering machine . . . .52
Additional handsets and bases
Register handset to base . . . . . . . . . .53 De-register handsets . . . . . . . . . . . . .54 Internal calls . . . . . . . . . . . . . . . . . . .55 Transferring calls . . . . . . . . . . . . . . . .55 3-way conversation . . . . . . . . . . . . . .56 Handset priority . . . . . . . . . . . . . . . . .56
Connecting to a fax machine
Connecting up . . . . . . . . . . . . . . . . . .58 Setting up answering machine . . . . . .59
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6In this guide
Help
Replacing handset batteries . . . . . . . .60
Helpline . . . . . . . . . . . . . . . . . . . . . .63
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . .64
Cleaning . . . . . . . . . . . . . . . . . . . . . .65
Environmental . . . . . . . . . . . . . . . . . .65
Guarantee . . . . . . . . . . . . . . . . . . . . .66
Returning your phone . . . . . . . . . . . . .67
How many telephones can you have? . .68
R&TTE . . . . . . . . . . . . . . . . . . . . . . .68
Declaration of Conformance . . . . . . . .69
Connecting to a switchboard . . . . . . . .69
Access code . . . . . . . . . . . . . . . . . . . .69
Recall . . . . . . . . . . . . . . . . . . . . . . . .69
Dialling mode . . . . . . . . . . . . . . . . . .70
Insert a pause . . . . . . . . . . . . . . . . . .70
Length of pause . . . . . . . . . . . . . . . . .71
For your records . . . . . . . . . . . . . . . . .71
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Getting started
Section 7
Location
You need to place your BT Synergy 3505 within 2 metres of a mains power and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference.
Your BT Synergy 3505 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Setting up
1.Plug the mains power cable into the base. Use the power supply with the clear plastic end.
The green Power/In use light comes on and the base announces the default answering machine settings (see page 10). The message counter comes on and alternates
WARNING
Do not place your BT Synergy 3505 in the bathroom or other humid areas.
Handset range
The BT Synergy 3505 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. When there is no clear line of sight between the base and handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.
Signal strength
The symbol on your handset display indicates when you are in range. When you are out of range, it flashes and BASE 1 is displayed.
The base station must be plugged into the mains at all times.
IMPORTANT
Do not connect the telephone line until at least one of the handsets is fully charged.
The base station must be plugged into the mains power at all times.
You must charge your handset for 16 hours before you can use it.
Which socket?
Power socket
Telephone line socket
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8 |
Getting started |
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BATTERY LOW WARNING |
between 0 and C until the day and time are set. |
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If the handset battery symbol is |
2. Insert the 2 x AAA NiMH batteries supplied. Then slide |
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empty and flashing, and you hear |
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a warning beep every minute, you |
the |
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before you can use it. |
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Battery performance |
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condition, leave the handset off |
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the base for a few hours at a time |
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(after the initial 16 hour charge). |
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New NiMH batteries do not reach |
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full capacity until they have been |
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in normal use for several days. |
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Running the batteries right down |
3. Place the handset on the base to charge for at least 16 |
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at least once a week will help them |
hours. The red Charging light comes on (the red Charging |
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last as long as possible. |
light stays on even when the batteries are full charged). |
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The charge capacity of |
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The handset is pre-registered to the base as SYNERGY |
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rechargeable batteries will reduce |
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HS 1. This is shown on the display. When the handset is |
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reducing the talk/standby time of |
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the handset. Eventually they will |
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need to be replaced. New |
4. After 16 hours, plug one end of the telephone line cord |
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batteries can be obtained from the |
into your BT Synergy 3505 base and the other end into |
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BT Synergy Helpline 0870 605 8047. |
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the telephone wall socket. |
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non-rechargeable batteries be |
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Talk/Standby time |
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Metal Hydride batteries (NiMH) |
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size AAA capacity 550mAL 1.2V. |
Under ideal conditions, fully charged handset batteries |
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Using unapproved batteries will |
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invalidate your guarantee and may |
should give about 14 hours talk time or 350 hours |
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damage the telephone |
standby time on a single charge. |
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Getting started |
9 |
Set the day and time
Your BT Synergy 3505 automatically adds the day and time to all recorded messages and memos.
On the handset:
1. Press twice. The display flashes TAM MENU.
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Press |
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and you hear “To set day and time press Star, to |
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hear day and time press Square.” |
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the tone”. Enter the day ( 1 = Sun, 2 = Mon, etc.). |
Enter the time using the 24 hour clock, e.g. 1 4 1
5= 2.15pm. The new day and time is announced.
4.Press twice to return to standby.
To register additional handsets to the base, see page 53.
Range indicator
The symbol on your handset display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to
the base.
Voice prompts
Your BT Synergy 3505 gives you voice prompts that help you use the answer machine. The main menu announcements are automatically made via the handset when
is pressed twice.
If the day and time are entered incorrectly, you will hear “Incorrect, please set again”. Enter the correct setting within 15 seconds or the handset will return to standby. If the day and time are entered incorrectly 3 times the handset will return to standby.
Helpline
If you have any difficulties setting up your BT Synergy 3505, please call the BT Synergy Helpline on 08706 058 047.
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10 Getting started
Default settings for your BT Synergy 3505
Answering Machine
Feature |
Setting |
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Day/Time |
Sunday 12:01pm |
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Answer Delay |
Your answering machine will answer |
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after 6 rings. |
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Audible Message Alert Tone |
OFF |
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Outgoing message |
Answer and Record “Hello, your call |
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cannot be taken at the moment so please |
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leave your message after the tone”. |
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Answer Mode |
ON |
Base ringer volume |
Level 3 |
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Base loudspeaker volume |
Level 5 |
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PIN code |
0000 |
Dialling mode |
Tone |
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Your BT Synergy 3505 is now ready for use and the answering machine is set to ON.
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Getting started |
11 |
If you have purchased a
BT Synergy 3505 Multiple pack
1.Connect the mains power adaptor to the charger and switch on. Use the power supply with the red plastic end.
2. batteries and charge the handset for at least
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Synergy 3005 additional handset comes
to the base as SYNERGY HS2 etc and this on the display.
Synergy 3505 is now ready for use.
Keep the charger connected to mains power at all times.
the
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12 Getting to know your phone
Handset buttons
Volume/Scroll/Redial/Calls list
Adjust earpiece volume page 18; handset and base ringer volume, pages 24 and 28.
Open redial list, page 20. Open Calls list, page 32.
Scroll through the directory, menu options, redial and Calls list.
Secrecy
During a call, press to stop your caller hearing you, page 20.
Also used as a delete, edit and exit button.
Talk
Press to make, receive and end calls, pages 17 and 18.
Star
Used for keypad lock.
Recall/Power
For use with switchboards and BT Calling Features, page 32.
Switches handset On and Off, page 17.
Digit
Secrecy |
Handsfree |
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Redial |
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Vol |
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Calls |
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A |
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BC |
G |
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J |
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HI |
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4 |
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KL |
P |
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T |
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QR |
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7 |
S |
UV |
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8 |
al Clarity
Menu
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EF |
3 |
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M |
6 |
NO |
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X |
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Y |
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Con f
0
Int
R
Ring indicator
Flashes when the phone is ringing and remains on when phone is in use.
Display
Shows caller’s details, name and/or number you have dialled and the status of the handset.
Handsfree
Make and receive calls using the handsfree mode, page 19.
Menu
Use to access and select the options in the menu.
Phonebook
Opens the 50 name and number phonebook, page 22.
Internal
Lets you make calls between handsets registered to the base, page 55.
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Getting to know your phone |
13 |
Base/answering machine buttons
Skip backward
Lets you skip back through your messages and memos, page 44.
Switches the audible message alert on and off, page 44.
Used to select your Answer and Record outgoing message, page 41.
Answer on/off
Switches the answering machine on and off, page 38.
Used to select your outgoing message, page 41.
Charging light (RED)
Comes on when the handset is on the base.
Delete
Deletes recorded messages and memos, page 45.
Green Power/In use light
On when the power is on. Flashes when the handset is in use.
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DECT |
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Digital Clarity |
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Ans. |
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Vol |
on |
BT Synergy 3505 |
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off |
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Skip |
Stop |
Skip |
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Messages |
Play |
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Del |
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Page
Press to page the handset, page 21.
Stop
Stops message playback, page 44.
Skip forward
Lets you skip forward through messages and memos, page 44.
Sets the answer delay, page 43.
Used to select your Answer Only message, page 41.
Volume
Adjusts the loudspeaker volume, page 38.
Play
Lets you play and pause messages, page 44.
Message display LED
Indicates when the answering machine is on or off, and how many messages you have, page 37.
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14 Getting to know your phone
Display icons – This is where the icons will appear.
Standby screen |
EXT |
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HS1 |
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To change the name of |
INT |
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The handset number is |
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your handset, |
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displayed at all times |
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e.g. BEDROOM, see |
SYNERGY |
HS1 |
when in standby mode |
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page 26. |
(even if you change the |
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handset name). |
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Icon |
Steady |
Flashing |
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EXT |
External line in use |
Incoming call |
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INT
Internal call |
Internal call from another handset |
In calls list |
New call received in calls list |
EXT
INT
3 way conversation in progress
Battery weak
Battery half full
Battery full
Phonebook
Menu in use
Handset linked to base |
Out of range or searching for base |
In handsfree mode
Shows when there are messages
* For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.
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Getting to know your phone |
15 |
Navigating the menus
Your BT Synergy 3505 handset has a menu system which is easy to use. Each menu has a list of options, which you can see on the menu map on the following page.
When the handset is switched on and in standby:
1.Press to open the main menu then press and to scroll to the menu option you want.
2.Press to view the sub-menus for the displayed menu, then use and to select further menu
options and |
confirm any settings. |
For example to change the handset ringer volume:
1. |
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scroll |
to HANDSET |
scroll |
to |
Exit or go back one level in |
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RING |
VOL |
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the menu |
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Press |
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2. |
Scroll |
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to select volume |
to confirm. |
to return to standby. |
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If no buttons are pressed for |
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15 seconds, the handset reverts |
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to standby automatically. |
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16Getting to know your phone
Menu map
TAM MENU |
Phonebook |
Setup |
Handset |
Register |
TAM MENU |
List |
Base Vol |
Beep |
BS 1 2 3 4 |
(flashes on display |
Add |
Base Mel |
Ring Vol |
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when in TAM |
Delete |
Sel Base |
Ear Vol |
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menu) |
Modify |
Del H/S |
Int Mel |
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PIN Code |
Ext Mel |
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The handset |
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Priority |
Auto Ans |
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announces |
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Dial Mode |
Name |
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settings. |
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Recall |
Language |
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PABX |
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Default |
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Using the phone |
17 |
Switch handset on/off
1.Press and hold to switch the handset off. Or
Press any button to switch the handset on.
Make an external call
1.Press then dial the number you want.
Preparatory dialling
Preparatory dialling allows you to enter the number before pressing the button. You can correct any mistakes before you actually make the call.
1.Enter the number to be dialled.
2.Press to dial the number.
End a call
1. Press or place the handset back on the base.
When the handset is off and it is placed back on the base it will switch back on automatically.
If you make a mistake when Preparatory dialling, press to delete the incorrect digit.
Call timer
The display shows the duration of all external calls, both during the call and for a few seconds after you hang up.
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18 Using the phone
Caller Display
If you have subscribed to your network’s Caller Display service, the caller’s number (and name if stored in the phone book) is displayed. See page 32 for more information.
Receiving calls
When the phone rings, the display shows CALL and the
EXT symbol flashes.
1.Press or if the handset is on the base, simply lift it up and speak.
Earpiece volume
During a call:
1.Press or to select volume 1 to 5.
In standby:
1.Press then to display HANDSET.
2.Press then to display EAR VOL.
3.Press then or to select volume 1 to 5.
4.Press to confirm.
5.Press and hold to return to standby.
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Using the phone |
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Handsfree
Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.
Make a call in handsfree
1.Dial the number then press .
2.Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1.Press . The call is transferred to the loudspeaker.
2.Press to end the call.
To switch back to the handset at any time, press again.
During a handsfree call, press or to change the volume.
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20 Using the phone
Any number entered during a call after a or will not be saved in the redial list.
Redial
The last 5 numbers called are stored in the redial list for quick and easy redialling. The name will be displayed instead of the number, if a name/number match is found in the phonebook (see page 21). The most recent number will be shown first.
1. Press repeatedly to display and scroll through the redial .
2. With the number you want displayed, press to dial.
Secrecy
Use secrecy during a call to mute your voice so that you can talk to someone nearby without your caller hearing you.
1.Press , MUTE is displayed. Your caller cannot hear you now.
2.Press again to return to your caller.
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Paging
You can alert handset users that they are wanted or locate a missing handset.
1. |
Press |
Page |
on the base. The handset(s) rings |
|
and the display flashes INT # # # #. |
||
2. |
Press |
Page |
to stop the paging ring |
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Or |
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|
Press any button on the handset.
Phonebook
You can store up to 50 names and numbers in the Phonebook. Names can be up to 8 characters long and numbers up to 20 digits.
Store a name and number
1.Press to display PHONEBK.
2.Press and LIST is displayed.
3.Scroll to ADD, then press .
4.NAME? Is displayed. Use the keypad to enter a name
(8 characters max).
Paging calls cannot be answered by a handset.
Entering names
Use the keypad letters to enter names, e.g. to store TOM:
Press |
8 |
once to enter T. |
Press |
6 |
three times to enter O. |
|
|
|
Press |
6 |
once to enter M. |
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|
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Writing tips
If you make a mistake, press to delete the last character or digit.
Press 1 once to insert a space, or twice to insert a hyphen (-). Press three times for 1.
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22 Using the phone
Phonebook with Caller Display
If you subscribe to a Caller Display service, and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the full dialling code.
Insert a ‘pause’ in a stored number
You may need to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on use with a switchboard, see page 69)
When storing a number, at the point you want to insert a pause, press and hold until P is displayed.
You may enter as many pauses as required.
5.Press . NUMBER? is displayed, enter the telephone number and press .
Now either press to enter another entry or press and hold to return to standby.
Dial from the phonebook
1.Press to display PHONEBK.
2.Press and LIST is displayed. Press again.
3.Press or to scroll to the entry you want.
Or
Press then use or to scroll to the entry you want.
Or
Press then enter the first letter of the name you want, e.g. for Tom, press 8 to search for names beginning with T.
4. Press to dial.