Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
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YOUR |
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BEFORE |
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PROVIDER’S |
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WORK |
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MUST |
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WAITI |
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*CALLSERVICE |
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SUBSCRIBE |
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PAYABLE |
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1571 |
WILL |
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NETWORK |
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DISPLAY,OR |
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NDER FEATURES |
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THESEQUARTERLY |
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*CALLER |
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*CALL |
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*A |
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This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
and Digital Answering Machine
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Please open this page for an ‘at a glance’ guide to your Quartet 3500
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Please open this page for a further ‘at a glance’ guide to your Quartet 3500
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
At a glance
Handset
fascias
to suit
Option buttons
Lets you select options within each menu that are shown on the display, see page 14.
Talk button
Press to make or receive a call, see page 14.
BT
Also the
PQR
S
Call
AB C
JK
TUV
DE
F
M
WX Y
Z
Aerial
Should be extended to obtain the best signal and reception
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Clear button
Use to delete unwanted digits or characters and to exit the menu, see page 20.
buttons
and down menu options,
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Keypad
Last number redial/
Pause button
Redials up to 5 of the last numbers called, or press to enter a pause in a stored number, see page 21.
W
a
i
ting
P
a
use
1
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Power/In use/1571 |
Base unit |
Aerial |
The green light comes on when connected to the power supply and flashes when in use, or when you have a new BT Answer 1571 message, see page 33.
Skip backward
Lets you skip backwards through your messages and memos, see page 46.
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Page button
Press to page the handset, see page 23.
Should be extended to obtain the best signal and reception available, see page 10.
information, see page 36.
Play
46.
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Stop |
Skip forward |
Play button |
machine |
To stop message |
Lets you skip |
Lets you play and |
36. Also, |
playback, see |
forwards through |
pause your |
or play your |
page 45. |
your messages and |
messages, see |
see page 42. |
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memos, see page 46. |
page 45. |
2
Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271
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MENU STRUCTURE |
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Answer |
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Off |
On |
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Record Memo |
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Answer Settings |
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Answer Mode |
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Answer and Record |
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Answer Only |
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Outgoing Message |
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Answer and Record |
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Outgoing Message |
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New |
OK/Play |
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Answer Only |
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Outgoing Message |
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New |
OK/Play |
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Day Setting |
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Sunday. . . etc |
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Answer Delay |
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23456789TS |
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Message Alert |
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Off |
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Security Code |
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000 |
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Handset Settings |
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Time Setting |
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00:00 |
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Ringer Volume |
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Off |
Low |
High |
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Ringer Melody |
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1 – 2 – 3 |
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Page Melody |
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1 – 2 – 3 |
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Key Tones |
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Off |
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On |
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Base Settings |
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Ringer Volume |
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Off |
Low |
High |
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Ringer Melody |
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1 – 2 – 3 |
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Check 1571 |
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Off |
1571 |
On |
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(BT Answer) |
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Dial Mode |
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Tone |
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Pulse |
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De-Register |
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De-Register |
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Handset |
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This Handset? |
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De-Registered |
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Register Handset? |
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Press Page On Base |
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Handset Registered |
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Until Base Beeps |
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3
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Quick guide to handset display icons
Battery icon – flashes when handset is on base and being charged.
Battery icon – to indicate battery low.
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Directory icon |
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Telephone icon – flashes to indicate that new calls have been received |
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in the Calls list. |
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BT 1571 icon – indicates that the 1571 voice mail detection feature is |
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switched on. Flashes to indicate new voice mail messages have been |
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received. |
Keypad lock icon – indicates that the keypad lock feature is switched on.
Answer machine icon – indicates that the answering machine is switched on.
Envelope icon – indicates that you have new answer machine messages.
*You must subscribe to your Network Provider’s Caller Display and 1571 or Call Minder Service for these features to work.
Standby screen
Battery icon |
Answering machine icon |
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09:30 |
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1571 |
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*1571 icon |
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Handset |
1 |
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Shows number of answering |
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04 |
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03 |
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machine messages |
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Envelope icon |
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list icon |
Directory icon |
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4
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Quick guide
Quick guide to most commonly used handset settings and functions
Function |
Button combination |
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Answer a call/End a call |
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Make a call |
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Redial a number from the |
, , to scroll through to entry, |
to dial number |
redial list |
displayed. |
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, NEW , display shows Enter Name, enter name
Store a number in the directory using keypad, OK , display shows Enter Number, enter the number, SAVE .
Dial a number in the directory |
, |
, to scroll through to entry, press |
to dial |
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number displayed. |
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Adjust the earpiece volume |
During a call, press |
to increase or decrease volume. |
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During a call, press and release |
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to switch ON. |
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Secrecy on/off |
SEC |
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Press and release |
SEC |
again to switch OFF. |
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Transfer call to another handset
During a call, press TRAN , enter handset number
to transfer to .
View and dial the Calls list |
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to scroll through list, to dial entry |
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displayed press |
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or |
until display shows Handset Settings, OK , |
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Adjust handset ringer volume |
display shows Ringer Volume, |
OK , |
to select volume |
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required, |
OK . |
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or |
until display shows Base Settings, OK , |
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Adjust base ringer volume |
display shows Ringer Volume, |
OK , |
to select volume |
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required, |
OK . |
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5
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Quick guide
Quick guide to most commonly used answering machine settings and functions
Function |
Button combination |
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Switch answering machine ON/OFF: |
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Using the base |
Press and release |
Ans |
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On Off |
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Using the handset |
or |
until display shows Answer Off On, press either |
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or |
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OFF |
ON |
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Record own Answer and Record |
or |
until display shows Answer Settings, |
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OK |
, |
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outgoing message |
or |
until display shows Outgoing Message, |
OK |
, display shows |
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Answer and Record, |
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, after tone speak message then press #. |
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OK |
NEW |
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Record own Answer Only |
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until display shows Answer Settings, |
OK |
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outgoing message |
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until display shows Outgoing Message, |
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OK |
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or |
until display shows Answer Only, |
OK |
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NEW , after tone speak message then press #.
Set answer mode
Using the base |
Press and hold the |
Ans |
button until you hear “Please select outgoing |
On Off |
message”, then release the button. Press Skip for Answer and Record or Skip for Answer Only.
Using the handset
Play new messages:
Using the base
Using the handset
Record memo message
Adjust base unit loudspeaker volume
or until display shows Answer Settings, OK ,
or until display shows Answer Mode, OK ,
or to highlight either Answer and Record or Answer Only, OK .
Press and hold |
Play |
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, NEW . |
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until display shows Record Memo, OK , after |
tone speak memo then press #.
Vol |
to increase volume |
Vol |
to decrease volume |
6
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
In this guide
Note
There is a detailed Index at the back of this guide, see page 65.
7
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Introduction
Your Quartet 3500 is of use and made to the set by BT.
You can expect your Quartet 3500 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
Unpacking your
Quartet 3500
Check that your Quartet 3500 is complete. If anything is missing, please contact your place of purchase immediately.
Quartet 3500 handset.
Quartet 3500 base unit.
Power supply unit.
Telephone line cord.
For guarantee purposes proof of purchase is required, so please keep your receipt.
3 handset fascias (1 already fitted on the handset)
HELPLINE
If you have problems with your phone, call the Quartet 3500 Helpline on 0870 605 8047.
8
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Safety information
General |
Cleaning |
Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply unit is 872264, as stated on the underside of the base unit.
For the handset, use only the approved rechargeable battery pack. Under
no circumstances should non-rechargeable batteries be used. Using unapproved batteries will invalidate your guarantee and may damage the telephone.
Radio signals transmitted between the handset and base may cause interference to some hearing aids.
Do not dismantle the handset or base station. This could expose you to high voltages or other risks. Contact the Helpline for repairs. Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the battery pack is being recharged. This is normal. However, to avoid damage we recommend that you do not place the product on antique/veneered wood.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.
9
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Setting up
Follow these steps to set up your Quartet 3500 ready for use.
Plan the location
Situate your Quartet 3500 close enough to the mains power socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical products to avoid interference.
Do not situate the product in the bathroom or other humid areas.
Your Quartet 3500 works by sending and receiving radio signals between the base unit and the handset.
The strength of the signal depends on where you site the base unit and how the aerials are deployed.
The higher the base unit is located, the better. An upstairs room is ideal.
Note
Avoid touching the aerials during a call as this may cause a clicking sound.
Menu |
F |
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C |
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L |
2Plug the power supply cord into the back of the
base unit
1 Handset and base aerials
Your Quartet 3500 handset and use compact aerials which we
recommend you pull out to obtain the best signal and reception available.
Power supply
unit
Telephone line cord
10
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
3Connect the base unit power supply to a power socket
The green Power/In use light will come on when the power is switched on.
The power supply unit must remain plugged in all the time.
Note
Do not connect the telephone line cord to the phone socket until the handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maximum capacity.
4 Charge the handset
Your handset comes with a rechargeable battery pack pre-installed but the battery pack will need charging.
When you first use your Quartet 3500, the rechargeable battery pack in the handset needs charging for 24 hours.
Place the handset on the base unit, ensuring the contacts are touching.
The red CHARGING light will come on.
The charging light will remain constantly lit while the handset is placed on the base unit, even when the handset batteries are fully charged.
Note
When fully charged and in good condition, the handset will provide up to 7 hours talktime or 72 hours standby.
If you are making a call and the handset battery is running low you will hear a warning tone every 10-15 seconds.
Place the handset on the base unit to recharge.
However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New battery packs can be obtained from the Helpline. Please see page 60 for instructions on how to install a new battery pack.
11
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Note (cont)
To get the longest possible life from your battery, leave the handset off the base unit for a few hours each day.
5When the handset has been charged for 24 hours plug the line cord into the telephone wall socket
6 To set the day
Press the UP or DOWN button until the display shows Answer Settings.
OK Press the OK option button.
Press the UP or DOWN
button until the display shows
Day Setting.
OK Press the OK option button.
The display will show Sunday.
Use the UP or DOWN button to scroll to the correct day.
OK Press the OK option button to confirm.
Press the CLEAR button until you return to the standby screen.
Telephone
line cord
12
Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
6 To set the time
Press the UP or DOWN button until the display shows
Handset Settings.
OK Press the OK option button.
The display will show Time setting.
OK Press the OK option button.
The first digit will be flashing.
Enter the current time in 24 hour format, e.g. 08:24.
OK Press the OK option button to confirm.
You will hear a confirmation tone.
Press the CLEAR button until you return to the standby screen.
Note
If you subscribe to a Caller Display Service from your Network Provider the time will be set when you receive your first call.
handset
handset fascias already on centre of the
take off.
the fascia sure that
Your Quartet 3500 is now ready for use.
Helpline
If you have any difficulties setting up your Quartet 3500 please call the Helpline on 0870 605 8047.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Using the telephone
|
|
OPTION buttons |
|
Menu |
UP and DOWN |
|
buttons |
|
|
|
|
AB |
|
D |
C |
|
EF |
Making and receiving calls
To make an external call
Lift the handset off the base unit.
Press the TALK button.
The green In Use light on the base unit begins to flash and the handset display will show the icon while it is in use.
Your Quartet 3500 has a menu driven display. The UP and DOWN buttons allow you to scroll through the menu and the OPTION buttons below the display allow you to select options within each menu.
Note
To quit a menu at any time, press the CLEAR button. This will take you back one step. To return to the standby screen keep pressing the CLEAR button.
Listen for the dialling tone. Dial the number you want.
Preparatory dialling
First enter the number to be dialled. The number is shown on the display. If you make a mistake, press the CLEAR button to remove any incorrect digits.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
If you have entered the number correctly, press the TALK button to dial the number. The display will show
Calling.
will automatically time of all external calls. The
display shows the call duration your call and for a few
after it is completed.
Replace the handset on the base unit.
Note
Coupler has been built handset to improve sound for people using hearing aids. your hearing aid to T and
the position of the handset until the best reception.
To receive a call
When the phone rings:
The handset display will show
EXTERNAL CALL or if you have
telephone number or name if you have stored it in your directory (unless the number has been withheld or is an international number).
If your handset is on the base unit, simply pick it up to answer the call.
Or
If your handset is off the base unit, press the TALK button.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
Note
The handset range is up to 250 metres from the base unit in ideal conditions. The stated range of this product is measured in open field conditions. Walls, ceilings and metal structures will reduce the maximum range.
If you start to go out of range while using the phone, you will hear warning beeps. Move closer to the base unit.
If you do not move back into range your call may be disconnected. You can check if you are in (or out of) range by pressing the button and then the button when you are in standby mode. The display will show either IN RANGE or OUT OF RANGE for a few seconds.
Note
Menu |
es |
aC |
gn |
i |
Your Quartet 3500 handset uses a telescopic aerial that should be pulled out when on a call to obtain the best signal and reception available.
To select an alternative channel during a call
Your Quartet 3500 automatically scans the available radio channels and selects the best quality reception to use.
If you experience interference CHAN during a call, press the CHAN
options button.
Your caller will momentarily be placed on hold. The display will flash Seeking Channel and your handset will select an alternative channel and then return to your caller.
To cancel channel seeking at any time, press the CLEAR button.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
To adjust the earpiece volume
During a call you can adjust the volume of the handset receiver. The earpiece volume will remain at the volume level you set until you adjust it again.
During a call:
Press the UP or DOWN button to increase or decrease the earpiece volume.
The display will show the current volume setting, e.g.,
As you increase or decrease the volume the boxes will show the volume level.
VOLUME
= Maximum
VOLUME
= Minimum
Secrecy/Music on hold
on a call you can talk to someone same room without your caller
.
switch Secrecy on and off
To switch on during a call:
Press and release the SEC option button, displayed on the handset screen.
The display will flash Secrecy and your caller will be put on hold. Both you and your caller will hear music until the SEC options button is pressed again.
You can now talk to someone in the same room without your caller hearing you.
To switch off during a call:
Press and release the SEC option button again to return to your caller.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
50 Name
Directory
You can store frequently used numbers in the that numbers 20 digits and 13 characters.
To store a in the
Press
button
NEW Press
You can lower case button and characters twice. You
# buttons characters.
TUV
MN
O
MN
O
OK
SAVE
For example, if you wish to enter the name TOM:
To enter the letter T, press the 8 button. The cursor will automatically move to the right.
To enter the letter O, press the
6 button three times.
To enter the letter M, press the 6 button.
If you enter a character incorrectly use the CLEAR button to delete it and then enter the correct character.
When you have entered the name correctly, press the OK option button to confirm.
The display will show Enter Number and the cursor will flash underneath.
Enter the telephone number you want to store, (including the dialling code).
If you enter a digit incorrectly use the CLEAR button to delete it and then enter the correct digit.
When you have entered the number correctly, press the SAVE option button to confirm.
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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393
The display will show Entry Saved and then show the name and number you have entered.
Press the CLEAR button until you return to the standby screen.
Please note that you MUST enter a name and a number, if you do not your entry will not be stored and the display will show Error. The display will then return to the name entry field.
Note
Stored numbers can include switchboard and network services that use the and
# buttons as well as PAUSE and RECALL functions.
To enter a pause in a directory number, press the button.
Pa use
option
are the
press
press
T.
is
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