Brother MFC 970MC, FAX 770, FAX 750, FAX 870MC User Manual

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Brother MFC 970MC, FAX 770, FAX 750, FAX 870MC User Manual

OWNER’S MANUAL

FAX 750

FAX 770 FAX 870MC MFC 970MC

®

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.

Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, MFCs and bundled software, accurately exchange date data with the Brother products.

Please continue to check our Web page for updates at http://www.brother.com . All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.

©1996 1998 Brother Industries, Ltd.

i

1Introduction

2Installation

Table of Contents

Using This Manual ......................................................................................................

1

Finding Information ....................................................................................................

1

Test Sheet Procedures (for USA only) .....................................................................

2

About Fax Machines ...................................................................................................

2

Fax Tones and Handshake ..........................................................................................

2

ECM (Error Correction Mode) ...................................................................................

3

Control Panel Overview .............................................................................................

4

FAX 750 and FAX 770 ...............................................................................................

4

FAX 870MC and MFC 970MC ..................................................................................

5

Caution ...........................................................................................................................

7

Packing List...................................................................................................................

8

Choosing a Location ...........................................................................................

9

Assembly ........................................................................................................................

9

Attach the document support ......................................................................................

9

Attach the paper wire extension and paper support ..................................................

10

Install the printing cartridge ......................................................................................

11

Load the paper ..........................................................................................................

13

Acceptable Paper ......................................................................................................

13

Connect the handset ..................................................................................................

13

Connect the power cord ............................................................................................

14

Connect the telephone line ........................................................................................

14

Special Line Considerations .....................................................................................

14

Roll Over Phone Lines .......................................................................................

14

Two-Line Phone System .....................................................................................

15

Converting Telephone Wall Outlets ....................................................................

15

Installing FAX/MFC, External Two-Line TAD, and Two-Line Telephone ........

16

Multi-Line Connections (PBX) ................................................................................

17

If you are installing the FAX/MFC to work with a PBX: ..............................

18

Custom Features on Your Phone Line .......................................................................

18

Connecting an External Telephone Answering Device (TAD) .................................

18

Sequence .............................................................................................................

18

Connections ........................................................................................................

19

Outgoing Message (OGM) .................................................................................

20

Connecting an External Telephone ...........................................................................

20

ii

T A B L E O F C O N T E N T S

 

 

3On-Screen Programming

4Initial Setup

5Setup Receive

User-Friendly Programming ...................................................................................

21

Function Mode ..........................................................................................................

21

Alternating Displays .................................................................................................

22

Function Selection Table ...........................................................................................

22

Getting Started ...........................................................................................................

27

Setting Dialing Mode (Tone/Pulse) ..........................................................................

27

Setting Date and Time ..............................................................................................

27

Setting Station ID .....................................................................................................

28

Entering Text ......................................................................................................

29

Inserting spaces .............................................................................................

29

Making corrections ........................................................................................

29

Repeating letters ............................................................................................

29

Special characters and symbols .....................................................................

29

Setting Beeper Volume .............................................................................................

30

Setting the Handset Volume .....................................................................................

31

Setting the Speaker Volume ......................................................................................

31

Setting the Ring Volume ...........................................................................................

31

Memory Storage .......................................................................................................

32

Basic Receiving Operations.....................................................................................

33

Select Answer Mode .................................................................................................

33

To select or change your Answer Mode ........................................................

34

Setting Ring Delay ...................................................................................................

35

Setting F/T Ring Time ..............................................................................................

35

Record FAX/TEL Outgoing Announcement (F/T OGM)

 

(For FAX 870MC and MFC 970MC Only) ...........................................................

36

Easy Receive .............................................................................................................

36

Printing a Reduced Incoming Document ..................................................................

37

Recommended Reductions .................................................................................

37

Setting Paper Size .....................................................................................................

38

Advanced Receiving Operations .....................................................................

39

Operation from Extension Telephone .......................................................................

39

For FAX/TEL Mode Only ..................................................................................

39

Changing Remote Codes ....................................................................................

39

To change Remote Codes ...............................................................................

40

Printing a Fax in Memory (For FAX 770 Only) .......................................................

40

Polling .......................................................................................................................

40

Setting Up Polling Receive ................................................................................

41

Setting Up Sequential Polling Receive ...............................................................

42

Canceling a Scheduled Job .......................................................................................

42

Setting Multi-Function Link Mode (For MFC 970MC Only) ..................................

43

T A B L E O F C O N T E N T S

iii

 

 

 

6Setup Send

7Setup Auto Dial

Numbers

Distinctive Ringing ...................................................................................................

43

Registering the Distinctive Ringing Pattern .......................................................

44

Caller ID ...................................................................................................................

44

Viewing Caller ID List .......................................................................................

45

Clearing a Caller ID Stored in Memory

 

(For FAX 870MC and MFC 970MC Only) ....................................................

45

Printing Caller ID List ........................................................................................

46

Call Waiting Caller ID ..............................................................................................

46

Copy Functions ..........................................................................................................

47

Multiple Copies ..................................................................................................

47

Reducing and Enlarging Copies .........................................................................

47

Before You Begin ........................................................................................................

49

Manual Transmission ...............................................................................................

50

Automatic Transmission ...........................................................................................

50

Manual and Automatic Fax Redial ...........................................................................

50

Basic Sending Operations ........................................................................................

51

Composing Electronic Cover Page ..........................................................................

51

Cover Page for Next Fax Only ...........................................................................

51

Always Send Cover Page ...................................................................................

52

Using a Printed Cover Page ...............................................................................

53

Cover Page Message .................................................................................................

54

Composing Your Own Comments .....................................................................

54

Contrast .....................................................................................................................

54

Resolution .................................................................................................................

55

Advanced Sending Operations ...............................................................................

55

Overseas Mode .........................................................................................................

55

Quick Scan Fax Transmission ..................................................................................

56

Call Reservation .......................................................................................................

56

Print Sample Call Back Message .............................................................................

57

Delayed FAX ............................................................................................................

57

Broadcasting .............................................................................................................

58

Next-Fax Reservation ...............................................................................................

59

Multiple Resolution Transmission ...........................................................................

59

Setting Up for Polling Transmit ...............................................................................

60

Canceling a Scheduled Job .......................................................................................

60

Interrupting Delayed Fax and Polling Transmit Jobs ..............................................

61

Storing Numbers for Easy Dialing ........................................................................

63

Storing One Touch Dial Numbers .............................................................................

63

Storing Speed Dial Numbers ....................................................................................

64

Changing One Touch and Speed Dial Numbers .......................................................

65

Setting Up Groups for Broadcasting .........................................................................

66

iv

T A B L E O F C O N T E N T S

 

 

8Telephone (Voice) Operation

9Remote Fax

Options

(For FAX 770 Only)

1Message0Center

(For FAX 870MC and MFC 970MC Only)

Making Voice Calls ....................................................................................................

67

Manual Dialing .........................................................................................................

67

One Touch Dialing ....................................................................................................

68

Speed Dialing ............................................................................................................

68

Hold ..........................................................................................................................

68

Pause .........................................................................................................................

69

Tone/Pulse .................................................................................................................

69

Searching Telephone Index .......................................................................................

69

Answering Calls with the Speakerphone

 

(For FAX 870MC and MFC 970MC Only) ...........................................................

69

Fax Forwarding/Paging ...........................................................................................

71

Programming a Fax Forwarding Number .................................................................

71

Programming Paging Number ..................................................................................

72

Setting Fax Storage ...................................................................................................

73

Changing Remote Access Code ..............................................................................

73

Remote Retrieval .......................................................................................................

74

Using Remote Access Code ......................................................................................

74

Remote Commands ...................................................................................................

74

Change Paging/Fax Forwarding Setting ........................................................

74

Retrieve a Fax ................................................................................................

75

Check the Receiving Status ...........................................................................

75

Change Answer Mode ....................................................................................

75

Exit Remote Operation ..................................................................................

75

Retrieving Memory Status List .................................................................................

76

Retrieving Fax Messages ..........................................................................................

76

Changing Fax Forwarding Number ..........................................................................

77

Message Center Mode ..............................................................................................

79

Flexible Memory Settings (Message Storage) .........................................................

79

Setting Up Message Center ......................................................................................

80

Setting Message Storage ..........................................................................................

80

Recording Message Center Outgoing Message .......................................................

81

Listening to Outgoing Message (OGM) ............................................................

81

Erasing Outgoing Message (OGM) ...................................................................

81

Activating Message Center Mode ............................................................................

82

Message Indicator .....................................................................................................

82

Playing Voice Messages and Memos .......................................................................

82

Printing a Fax Message .............................................................................................

83

Backup Printing Option ............................................................................................

83

Erasing Messages ......................................................................................................

83

To erase voice messages individually ............................................................

84

T A B L E O F C O N T E N T S

v

 

 

 

11Message Center Pro

(For FAX 870MC and MFC 970MC Only)

12Printing Reports

To erase messages all at once .........................................................................

84

Setting Maximum Time for Incoming Messages ......................................................

84

Setting Toll Saver ......................................................................................................

85

ICM Recording Monitor ...........................................................................................

85

Recording a Memo ....................................................................................................

85

Recording a Conversation .........................................................................................

86

Fax Forwarding/Paging .............................................................................................

86

Programming a Fax Forwarding Number ...........................................................

86

Programming Paging Number ............................................................................

87

Remote Retrieval .......................................................................................................

88

Using Remote Access Code ......................................................................................

88

Changing Remote Access Code ................................................................................

88

Remote Control Commands ......................................................................................

89

Retrieving Memory Status List .................................................................................

90

Retrieving Fax Messages ..........................................................................................

90

Changing Fax Forwarding Number ..........................................................................

91

Message Center Pro ..................................................................................................

93

Start with a Plan ........................................................................................................

93

Setting Up Message Center Pro ................................................................................

94

Voice ..............................................................................................................................

95

Recording Voice Information in Memory Box .........................................................

95

Playing Voice Information in Memory Box ..............................................................

95

Erasing Voice Information in Memory Box ..............................................................

96

Personal Mailbox .......................................................................................................

96

Recording Personal Mailbox OGM/Password ..........................................................

96

Playing Personal Mailbox Messages ........................................................................

97

Erasing Incoming Messages and Memo From Personal Mailbox ............................

97

To erase an individual message ..........................................................................

97

To erase all messages ..........................................................................................

98

Recording Memo in Personal Mailbox .....................................................................

98

Remote Retrieval of Incoming Messages and Memo in Personal Mailbox ..............

98

Recording Second Level OGM ...............................................................................

99

Playing Second Level OGM .....................................................................................

99

Erasing Second Level OGM .....................................................................................

99

Recording First Level OGM .................................................................................

100

Playing First Level OGM ........................................................................................

100

Erasing First Level OGM ........................................................................................

100

Turning On Message Center Pro .........................................................................

101

FAX/MFC Settings and Activity ...........................................................................

103

To Print a Report .....................................................................................................

104

vi

T A B L E O F C O N T E N T S

 

 

13Important Information

1Troubleshooting4

and Maintenance

Transmission Verification (Xmit) Report ................................................................

104

Activity Report Interval ..........................................................................................

104

Standard Telephone and FCC Notices ................................................................

105

These notices are in effect on models sold and used in the United States only ......

105

International Energy Star Compliance Statement ........................................

106

Industry Canada Compliance Statement (For Canada Only) ...........................

107

Federal Communications Commission Compliance Notice

 

(For USA Only) .............................................................................................

107

Important Safety Instructions ...........................................................................

109

Notice – Disclaimer of Warranties ...................................................................

111

Compilation and Publication Notice ................................................................

111

Trademarks .......................................................................................................

112

Troubleshooting .......................................................................................................

113

Fax-Back System ....................................................................................................

113

Brother on the World Wide Web .............................................................................

113

Brother Bulletin Board ............................................................................................

114

Error Messages .......................................................................................................

114

If You Are Having Difficulty with Your FAX/MFC ................................................

118

Printing or Receiving Faxes..............................................................................

118

Condensed Print and Horizontal Streaks;

 

Top and Bottom of Sentences Cut Off ......................................................

118

Vertical Black Lines When Receiving .........................................................

118

Phone Line or Connections ..............................................................................

118

FAX/MFC Does Not Answer When Called .................................................

118

No Dial Tone on the Handset .......................................................................

118

The Caller ID does not display after the Call Waiting Signal ......................

118

Sending Faxes ...................................................................................................

119

Poor Transmitting Quality............................................................................

119

Dialing Does Not Work ................................................................................

119

Vertical Black Lines When Sending ............................................................

119

Handling Incoming Calls ..................................................................................

119

Double Ring in FAX/TEL Mode .................................................................

119

Transferring a Call to the FAX/MFC ...........................................................

119

FAX/MFC “Hears” Voice as CNG Tone ......................................................

119

Transmission Verification Report Prints “Result: NG” ................................

120

Custom Features on a Single Line ...............................................................

120

Packing and Shipping the FAX/MFC .................................................................

121

Regular Maintenance ..............................................................................................

122

Cleaning the Scanner ..............................................................................................

122

Cleaning the Print Head ..........................................................................................

123

For Customer Service .............................................................................................

123

T A B L E O F C O N T E N T S

vii

 

 

 

15Setting Up

the MFC 970MC and Computer

to Work Together

1Using6the Multi-Function Link Software

(For MFC 970MC Only)

17Multi-Function Link (option) for FAX 750, FAX 770 and FAX 870MC

1Specifications8

Before You Install Multi-Function Link .............................................................

125

Package Contents ....................................................................................................

125

PC Configuration Requirements .............................................................................

126

Connecting the MFC 970MC to Your PC ...............................................................

126

Available Options .....................................................................................................

127

Install Multi-Function Link Software ...............................................................

127

On-Line Documentation ...................................................................................

127

Product Support ................................................................................................

127

Brother Web Link .............................................................................................

127

Installing the Multi-Function Link Software ....................................................

128

Overview of Basic Steps .........................................................................................

128

Accessing the Software Installation Window .........................................................

128

Installing the Brother Software ...............................................................................

128

Viewing On-Line Documentation ........................................................................

129

Introduction ..............................................................................................................

131

Running the Brother Software .............................................................................

132

Multi-Function Link .........................................................................................

133

Visioneer PaperPort LE ....................................................................................

133

Sending a Fax from Your PC ................................................................................

134

Sending a Quick Fax ...............................................................................................

134

Sending a Fax from the Main Menu .......................................................................

135

Sending a Fax from a Windows® Application .........................................................

136

Receiving Faxes into the PC ..................................................................................

137

Before You Begin ....................................................................................................

137

Checklist for the MFC: .....................................................................................

137

On your PC: ......................................................................................................

137

Viewing Received Faxes .........................................................................................

138

Scanning a Document .............................................................................................

138

Scanning Options ....................................................................................................

139

Resolution .........................................................................................................

139

Contrast .............................................................................................................

140

Image Type .......................................................................................................

140

Scanning into the PaperPort Viewer .......................................................................

140

For Multi-Function Link (option) Users ............................................................

141

Specifications ............................................................................................................

143

viii

T A B L E O F C O N T E N T S

 

 

Glossary .....................................................................................................................

145

Index ...........................................................................................................................

149

Brother Numbers .....................................................................................................

153

Fax-Back System ....................................................................................................

153

Brother on the World Wide Web .............................................................................

153

Brother Bulletin Board ............................................................................................

153

For Customer Service .............................................................................................

153

Ordering Accessories and Supplies .....................................................................

154

C1H A P T E R O N E 1

Introduction

UsingThis Manual

Thank you for purchasing a Brother fax machine (FAX) or multifunction center (MFC). This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual.

Additionally, your FAX/MFC has a Help Key. Press Help/Q.Scan to print a list of basic operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, you’ll see special symbols alerting you to important information, crossreferences, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

2

C H A P T E R O N E

 

 

Test Sheet Procedures (for USA only)

See

Setting

Station ID

p. 28

After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your FAX/MFC is properly installed.

When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.

USA 1-908-685-9283 (fax)

About Fax Machines

If you’re a first-time FAX/MFC user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start , and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message.

The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY

Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display “RECEIVE.” To cancel the receiving mode, press Stop .

I N T R O D U C T I O N

3

 

 

 

When your FAX/MFC answers in FAX/TEL Mode, the FAX/MFC listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX/MFC.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the FAX/MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your FAX/MFC for this feature to work.

4

C H A P T E R O N E

 

 

Control Panel Overview

FAX 750 and FAX 770

19

18

17

16

15

14

13

1

2

3

4

1Hook

Lets you dial telephone and fax numbers without lifting the handset.

2Hold

Lets you put calls on hold.

3Redial / Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

4Speed Dial

Lets you dial stored phone numbers by pressing a twodigit number.

5Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

770

HOME/OFFICE PLAIN PAPER FACSIMILE

12

11

5

6Sort

Use this key when you want multiple copies of a multiple page original copied in order.

7Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO.

8Copy

Makes a copy.

9Stop

Stops a fax, cancels an operation or exits from function mode.

6

7

8

9

10Start

Starts an operation, such as sending a fax.

11One Touch Dial Keys

These eight keys give you instant access to previously stored phone numbers.

12Help/Q. Scan

Prints a quick reference Help List. Also, lets you take advantage of memory transmission.

13Tel-index

Lets you look up numbers stored in the dialing memory.

14Function

Lets you access the function and programming mode.

10

15Resolution

Sets the resolution when you send a fax or make a copy.

16Mode

Use to select how fax machine will handle incoming calls.

17Set

Stores a function setting into the fax machine.

18(Left Arrow)

(Right Arrow)

Volume

Moves the LCD cursor to the left or right. Adjusts speaker, ring and handset volume.

19Liquid Crystal Display

Displays messages to help you set up and operate your fax machine.

I N T R O D U C T I O N

5

 

 

 

FAX 870MC and MFC 970MC

26

25

24

23

22

21

20

19

18

17

16

15

14

1

2

3

4

5

6 7 6

1Microphone

Picks up your voice when you speak to another party using speakerphone.

2Hold

Lets you put calls on hold.

3Redial / Pause

Re-dials the last number called. Also inserts a pause in autodial numbers.

4Speed Dial

Lets you dial stored phone numbers by pressing a two-digit number.

5Speaker Phone

Lets you speak to the person at the other end and dial telephone numbers without lifting the handset.

6RWD () FWD ()

Use to repeat or skip to the next voice message during playback.

7Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the MFC.

8Sort

Use this key when you want multiple copies of a multiple page original copied in order.

9Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO.

10Copy

Makes a copy.

11Stop

Stops a fax, cancels an operation or exits from function mode.

12Start

Starts an operation, such as sending a fax.

13

8

9

10

11

 

12

13

Help/Q. Scan

 

20

Function

 

Prints a quick reference

 

Lets you access the

 

Help List. Also, lets

 

function and

 

you take advantage of

 

programming mode.

 

memory transmission.

21

One Touch

14

MC ON/OFF

 

 

Dial Keys

 

Lets you activate the

 

These eight keys give

 

Message Center.

 

you instant access to

15

Tel-index

 

 

previously stored

 

 

phone numbers.

 

Lets you look up

 

 

22

 

 

numbers stored in the

Resolution

 

dialing memory.

 

Sets the resolution when

16

Play

 

 

 

you send a fax or make a

 

 

 

copy.

 

Lets you listen to

 

 

23

Mode

 

voice messages and

 

outgoing messages,

 

Use to select how fax

 

and print fax messages

 

machine will handle

 

stored in memory.

 

incoming calls.

17

Message Indicator

24 Set

 

Light

 

 

 

Stores a function setting

 

Notifies you that you

 

into the MFC.

 

have voice or fax

25

Liquid Crystal Display

 

messages in the memory.

 

 

 

 

 

Displays messages to

18

Erase

 

 

help you set up and

 

Lets you delete voice

 

operate your MFC.

 

messages, fax messages

26

(Left Arrow)

 

or all messages.

 

 

(Right Arrow)

 

Record

 

 

19

 

 

Volume

 

Lets you record an

 

Moves the LCD cursor

 

Outgoing Message

 

to the left or right.

 

(OGM), memos and

 

Adjusts speaker, ring

 

telephone calls, and store

and handset volume.

 

information for Message

 

 

Center Pro features.

 

 

6

C H A P T E R O N E

 

 

C2H A P T E R T W O 7

Installation

Caution

1Never install telephone wiring during a lightning storm.

2We recommend that this product be used with a surge protection device to protect the product against lightning storms.

3Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.

4Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.

5Use caution when installing or modifying telephone lines.

6Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

7Do not use the telephone to report a gas leak in the vicinity of the leak.

8For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the equipment and should be easily accessible.

8

C H A P T E R T W O

 

 

Packing List

Make sure you have the following items:

Document

Support

Telephone

Line Cord

Telephone

Handset

Handset

Curled Cord

Owner’s

Manual

Multi-Function

Link CD-ROM*

Quick Reference

Card

Cable and

PC I/F Box*

*........ For MFC 970MC only

**...... For FAX 770, FAX 870MC and MFC 970MC only

Paper

Wire Extension

Paper

Support

Starter

Printing

Cartridge

(Up to 100 pages)

Paper*

(50 Sheets)

Brother

StartCard

Remote Control

Access Card**

NOTICE: If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada). See Ordering Accessories and Supplies on page 154 for the correct item numbers.

Whenever you transport the FAX/MFC, use the packing materials that came with your machine. If you do not pack the FAX/MFC correctly, you may void your warranty.

I N S T A L L A T I O N

9

 

 

 

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the FAX/MFC near a telephone jack and a standard, grounded power outlet.

Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the FAX/MFC to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

Assembly

Attach the document support

Attach the document support into the openings as shown in the illustration below.

Document Support

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Attach the paper wire extension and paper support

1 Attach the paper wire extension.

Paper Wire

Extension

2Insert the paper support into the openings as shown and then pull it out until you feel it click into place.

Paper

Support

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Install the printing cartridge

1 Open the front cover.

Front Cover

2Open the top cover, pressing the blue levers on both sides of the top cover.

Blue Lever

Top Cover

3 Remove the plastic stopper from the printing cartridge.

Stopper

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4Turn the black spool on the right clockwise to tighten the ribbon as shown.

Indented Arrow

Black Spool

5Install the printing cartridge by inserting the indented first and placing the cartridge into its four holders.

Top Cover

Front Cover

6Press down on both sides of the top cover to close it securely.

7Close the front cover.

The starter cartridge prints up to 100 pages.

Make sure you have a Full replacement cartridge on hand (See Ordering Accessories and Supplies, p.154).

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Load the paper

The paper cassette can hold about 100 sheets of 20-lb. paper.

1Open the paper cover.

2Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass maximum paper line on the paper guides.

3Close the paper cover.

Maximum Paper Line

Paper Guides

Acceptable Paper

Size: Letter, Legal and A4

Weight: 17 lb. – 24 lb.

Thickness: .0031 inches – .0039 inches

Connect the handset

Connect the curled handset cord to the bottom of the handset and the left side of the FAX/MFC.

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Connect the power cord

When you connect the power, the screen displays 01/01 00:00 FAX.

NOTICE:

1)This fax must be grounded using a three-prong plug.

2)Since the FAX/MFC is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.

3)Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the telephone line and electrical cords during a lightning storm.

Connect the telephone line

Connect one end of the telephone line cord to the jack labeled LINE on the left side of the FAX/MFC. Connect the other end to a modular wall jack.

Special Line Considerations
Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your FAX/MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your FAX/MFC will work best on a dedicated line.

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Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your FAX/MFC.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the FAX/MFC into Line 2 of the triplex adapter.

Triplex Adapter

RJ14

RJ11

RJ14

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Installing FAX/MFC, External Two-Line TAD,

and Two-Line Telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your FAX/MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the FAX/MFC on Line 2. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your FAX/MFC and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

1Place the two-line TAD and the two-line telephone next to your FAX/MFC.

2Plug one end of the telephone line cord for your fax machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the left side of the FAX/MFC.

3Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

4Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the FAX/MFC.

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Triplex Adapter

Two Line Phone

See

Easy Receive

p. 36

Two Line External TAD

FAX/MFC

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the FAX/MFC’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the FAX/MFC for you. It is advisable to have a separate line for the FAX/MFC. You can then leave the FAX/MFC in FAX ONLY Mode to receive faxes any time of day or night.

If the FAX/MFC is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

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As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the FAX/MFC cannot be made.

If you are installing the FAX/MFC to work with a PBX:

1It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

2If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

3The unit may be used with either pulse or tone dialing telephone service.

Custom Features on Your Phone Line

To learn how custom features may affect your faxing operations, please refer to the Troubleshooting chapter, p. 120.

Connecting an External

Telephone Answering Device (TAD)

Sequence

You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the FAX/MFC, the TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the FAX/MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the FAX/MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in

this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings.

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Do not connect a TAD elsewhere on the same phone line—your FAX/MFC and TAD will both try to control the line.

Connections

The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.

1Plug the telephone line cord from the wall jack into the left side of the FAX/MFC, in the jack labeled LINE.

2Plug the telephone line cord from your TAD into the left side of the FAX/MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.)

3Set your external TAD to four rings or less. (The FAX/MFC’s Ring Delay setting does not apply).

4Record the outgoing message (see below).

5Set the TAD to answer calls.

6Set Message Storage ( Function , 8 , 1 ) to VOICE:EXT. (For FAX 870MC and MFC 970MC only).

7Set the Answer Mode to TAD:ANSWER MACH. (For FAX 750 and FAX 770 only.)

On the FAX 870MC and MFC 970MC, set the Answer Mode to MC:MSG CTR.

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Outgoing Message (OGM)

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

1Record 5 seconds of silence at the beginning of your message. (This allows your FAX/MFC time to listen for the fax CNG tones of automatic transmissions before they stop.)

2Limit your speaking to 20 seconds.

3End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing 5 1 and Start.”

Connecting an External Telephone

Your FAX/MFC is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your FAX/MFC.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the FAX/MFC.

Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,” and, if the FAX/MFC handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the FAX/MFC, press

Hook or Speaker Phone .

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