Service and Warranty Information
2002 Z3 2.5/3.0, M roadster, M coupe and 5 Series
Owner/Driver Information:
Name
Address
Owner/Driver Telephones:
Business
Home
Model |
|
|
|
|
|
Year |
|||||||||||||||||||
VIN |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||
Retail/In-Service Date |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||
Trim Code |
|
|
Color Code |
|
|||||||||||||||||||||
Production Date |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||
License Plate Number |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||||||||
BMW center Telephone Numbers:
Offices
Services
Table of Contents |
|
|
Page |
Maintenance Program ......................................................... |
1 |
Maintenance System ....................................................... |
2-3 |
Quality Certification I ............................................................ |
4 |
1200 Mile Service (M5, M roadster, M coupe Only) ............. |
4 |
Unscheduled Maintenance .................................................. |
4 |
Engine Oil Service ................................................................ |
5 |
Inspection I ...................................................................... |
6-7 |
Inspection II ......................................................................... |
8 |
Brake Fluid, Cooling System, Oxygen Sensor, |
|
Spark Plug, Automatic Transmission Services ..................... |
8 |
Special Maintenance Record ............................................... |
9 |
Scheduled Maintenance, Oil Service Record ............... |
10-12 |
Emission Control Maintenance Schedule ........................... |
13 |
Battery Care ...................................................................... |
14 |
Corrosion Protection .......................................................... |
14 |
Body Inspection ........................................................... |
15-20 |
Customer Assistance Information ...................................... |
21 |
Customer Assistance Notification ...................................... |
22 |
BMW Import Processing Centers ...................................... |
23 |
Special Programs .............................................................. |
24 |
|
Page |
Roadside Assistance |
|
– Owner's Eligibility ............................................................... |
25 |
– Getting Started .................................................................. |
25 |
– Calling for Assistance ......................................................... |
25 |
– Dispatch Service ................................................................ |
26 |
– On-Site Assistance ............................................................ |
26 |
– Lock Out ............................................................................ |
26 |
– Towing Service ................................................................... |
26 |
– Sign-and-Drive ................................................................... |
26 |
– Trip Interruption Benefits .................................................... |
27 |
– Car Rental Discounts ......................................................... |
27 |
– Exclusions .......................................................................... |
27 |
Summary of BMW Limited Warranties .................................. |
28 |
New Vehicle Limited Warranty ......................................... |
29-30 |
Limited Warranty Rust Perforation ........................................ |
31 |
Federal Emission System Defect Warranty ...................... |
32-33 |
Federal Emission Performance Warranty ......................... |
34-35 |
California Emission Control Warranty Statement ................... |
36 |
California Emission Control System Limited Warranty ........ |
37-39 |
Notice of Owner/Address Change ........................................ |
40 |
BMW Maintenance Programs - 2002 Models
Maintenance Programs are a benefit designed to help reduce the cost of scheduled and unscheduled maintenance.
All 2002 model vehicles purchased from any Authorized BMW center in the United States or Puerto Rico are covered by Full Maintenance for 36 months or 36,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.
Any authorized BMW center in the United States or Puerto Rico will perform the scheduled or additional maintenance services on your vehicle at no expense to you. The maintenance schedule intervals are based on normal driving conditions and operation. Should you request more frequent maintenance service, the cost of these services will not be covered by either Maintenance Program.
Coverage
Full Maintenance covers all factory recommended maintenance, as determined by the service interval indicator. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty - such as brake pads, brake rotors, and wiper blades - are included, provided wear and tear exceeds BMW specifications. Any adjustments required due to normal operating conditions are also included. See
pages 5-8 of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the maintenance interval as indicated by the BMW Service Indicator lights on the check control panel in the dashboard.
This BMW Service and Warranty Information Statement should be presented to your BMW center when maintenance is required. Your BMW center will stamp this book documenting the services or maintenance performed.
Exclusions from coverage
–Items reimbursable under your New Vehicle Limited Warranty.
–Gasoline and gasoline additive.
–Windshield washer additive (except when in conjunction with scheduled maintenance).
–Tires, wheel alignment, tire balance and rotation.
–Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim.
–Damage detected when performing the rust perforation inspection.
–Damage which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of nonBMW accessories, or use of improper, poor quality or contaminated fuel.
–Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined.
–Maintenance or repair after the vehicle is deemed a total loss.
–Maintenance or repairs performed by other than an Authorized BMW center within the United States or Puerto Rico.
–Vehicles used in competitive events.
–Oil changes performed outside the recommended maintenance intervals as indicated by the Service Interval Indicator.
Upgrades
Note: For those vehicles covered by Full Maintenance for 36 months/36,000 miles, BMW offers the possibility to upgrade to Full Maintenance for 48 months/50,000 miles. This upgrade can be purchased through your authorized BMW center during the first 36 months or 36,000 miles of ownership, whichever occurs first. See your center for details. Programs subject to change.
1
Maintenance System
The BMW Maintenance System has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.
Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, the type of driving conditions has a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.
The advanced technologies at BMW have led to the development of the unique BMW Service Interval Indicator System which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long trip driving, and number of vehicle starts. The maintenance interval may therefore be maximized with considerable savings to owners of vehicles subjected to light duty.
(Typical Display) |
32 88 02 30 |
The Service Indicator consists of five green, one yellow and one red Iight-emitting-diodes (LEDs) and the inscriptions “OIL SERVICE” and “INSPECTION”.
Whenever the ignition is switched on, up to five green LEDs will light up, depending on the amount of use the vehicle has had since the last maintenance service and your driving style. As the number of illuminated green LEDs decreases, this is an indication that the next service is almost due and helps you to make the necessary arrangements on a timely basis.
The green LEDs disappear when the engine is started.
Notification that maintenance is required is indicated with the illumination of the yellow LED and accompanying inscription. These will remain illuminated with the ignition on.
If the maintenance interval has been exceeded, the red LED will light up in addition to the yellow one to remind you of the urgent need for servicing. In the interests of road safety and reliability, you should avoid driving your BMW when the red LED signal is showing, and have the essential maintenance work performed without delay.
After each maintenance is performed the service indicator is reset in order to compute the next service interval.
The green LEDs which then light up with the ignition show you the interval before the next maintenance is due.
If the Service Indicator displays an illogical reading, for instance the green and red LEDs at the same time, or if there is no display, consult a BMW center.
If the speedometer, tachometer or coolant temperature gauge should develop a fault, the Service lndicator will probably cease to operate correctly as well, since it depends on correct speed, distance and temperature readings. The fault must be located and rectified by a BMW center.
2
A detailed list of all maintenance operations included in each of the elements of the BMW Maintenance System is found on pages 4-13. These elements are as follows:
Quality Certification I will be performed by your selling center and certified on the following page.
The performance of certain subsequent maintenance elements, as required by the BMW New Vehicle Limited Warranty, will be specified at intervals computed by the BMW Service Interval Indicator as follows:
All Models:
–Oil Service: Engine oil should be changed with the engine at operating temperature. Note: On all models change oil at least once a year.
All 2002 model year BMWs are factory-filled with BMW High Performance Synthetic oils. At the time of the printing of this booklet, the following oils are strongly recommended and approved by BMW for all models (except M roadster, M coupe):
•BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866)
•Mobil 1 5W-30
•Mobil 1 5W-40
M roadster, M coupe:
The only approved engine oils are:
Castrol TWS Motorsport SAE 10W-60 Synthetic, or Castrol Formula RS 10W-60 Synthetic (BMW part number 07 51 0 009 420).
BMW is evaluating various synthetic oils for inclusion in our list of recommended engine oils. For the most current list of synthetic oils, please contact your BMW center, or call BMW of North America at 1-800-831-1117. You can also obtain this information from our website, www.bmwusa.com/.
If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another special oil on the list, use a synthetic oil with an API rating of SJ or higher.
–Inspection I: Major vehicle maintenance as specified in the following pages under Inspection I.
–Inspection II: Additional major vehicle maintenance as specified in the following pages under Inspection II.
The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicle’s production date):
–Brake Fluid Service: Change brake fluid every two years.
–Engine Coolant Service: Change coolant every four years (M5: every three years).
–Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 100,000 miles to maximize vehicle fuel economy and minimize exhaust pollution. The replacement of the oxygen sensor is required under the terms of the applicable BMW emission system warranties.
–Spark Plug Service: Certain 2002 model BMWs are equipped with platinum-tipped spark plugs. These allow a longer service life than conventional plugs. On models so equipped, replace spark plugs every 100,000 miles. Please see your BMW center for the most current information.
–Automatic Transmission Service: Change ATF every 100,000 miles.
For your convenience, you may also wish to have your BMW center perform any necessary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs.
Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Statement. You may need this for any warranty claims that become necessary, and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade-in value.
BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your BMW center has made a substantial investment in unique BMW special service tools to enable his BMW factory trained service technicians to perform quality repairs on your BMW in minimal time. He/she looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.
3
Quality Certification I
Performed by (selling BMW center/Stamp with Code)
FREE OF CHARGE
Date |
Mileage |
Authorized
Signature of Service Manager
Quality Certification I
For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling BMW center.
1200 Mile Service
Performed at:
(Actual Vehicle Mileage)
Date/Stamp/Signature
1200 Mile Service
(only for M5, M roadster, M coupe)
The engine incorporated in your BMW M vehicle is a race-bred engine design which includes increased power output and maximum engine speeds compared to conventional BMW engines. The increased power output also affects other major drivetrain components. See page 5 for the applicable services to be performed on your specific vehicle.
Unscheduled Maintenance
Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW center, perhaps while regular maintenance is performed. Your BMW center can also recommend a gasoline additive that will provide sufficient detergency. While this recommended unscheduled maintenance is not required in order to maintain the emission warranty, cleaning of intake valves or, when applicable, fuel injection valves, or adjustment of engine idle, necessitated by use of inappropriate fuel, is not covered by warranty because no defect in material or workmanship or component failure is involved.
Special Note
Maintenance items and schedules stated herein reflect the combined recommendations for all model 2002 BMWs, and are subject to change. The most current maintenance recommendations are available from your authorized BMW center.
4
1200 Mile Service (M5, M roadster, M coupe)
M |
M |
|
Z3 |
|
|
roadster/coupe5 |
|
(except |
M |
|
roadster |
, |
|
|
|
0 |
Series |
|
5) |
||
|
coupe |
|
|
|
. |
|
5 |
|||
|
|
|
|
|
. |
5/3 |
|
|
|
M |
|
|
|
|
|
2 |
|
|
|
|
|
Read out diagnostic system. |
• |
• |
Change oil and oil filter while engine is at normal operating temperature. Use only Castrol TWS Motorsport |
|
|
10W-60 Synthetic, or Castrol Formula RS 10W-60 Synthetic, BMW p/n 07 51 0 009 420. |
• |
|
|
|
|
Replace transmission fluid. |
|
• |
|
|
|
Replace differential oil. |
• |
• |
|
|
|
Check all warning/indicator lights, check control. |
• |
• |
|
|
|
Road test with check of brakes, suspension, steering, clutch/manual transmission. |
• |
• |
Engine Oil Service
Engine Compartment
Change oil and oil filter while engine is at normal operating temperature. |
|
|
|
|
We recommend BMW High Performance 5W-30 Synthetic Oil, p/n 07 51 0 017 866. |
|
• |
• |
• |
|
|
|
|
|
Change oil and oil filter while engine is at normal operating temperature. Use only Castrol TWS Motorsport |
|
|
|
|
10W-60 Synthetic, or Castrol Formula RS 10W-60 Synthetic, BMW p/n 07 51 0 009 420. |
• |
|
|
|
Reset service interval indicator. |
• |
• |
• |
• |
|
|
|
|
|
Replace microfilters. |
|
|
• |
• |
|
|
|
|
|
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: |
|
|
|
|
Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. |
|
|
|
|
Check thickness of parking brake linings only when replacing rear pads. |
|
• |
• |
• |
|
|
|
|
|
Remove and install front and rear disc brake pads, check overall thickness. Examine brake disc surfaces. |
|
|
|
|
Clean brake pad contact points in calipers. Grease wheel centering hubs. |
• |
|
|
|
|
|
|
|
|
Check parking brake actuation. Adjust if necessary. |
• |
• |
• |
• |
|
|
|
|
|
5
Inspection I (Z3 2.5/3.0 roadster/coupe, M roadster/M coupe, 5 Series)
Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.
Undercarriage
Change oil and oil filter while engine is at normal operating temperature.
We recommend BMW High Performance 5W-30 Synthetic Oil, p/n 07 51 0 017 866.
Change oil and oil filter while engine is at normal operating temperature. Use only Castrol TWS Motorsport 10W-60 Synthetic, or Castrol Formula RS 10W-60 Synthetic, BMW p/n 07 51 0 009 420.
Check transmission for leaks.
Check rear axle for leaks.
Half-shafts: Check for leaks at flexible boots.
Visually check fuel tank, lines and connections for leaks.
Check condition, position, and mounting of exhaust system. Examine for leaks.
Check power steering system for leaks. Check power steering fluid level; add fluid if necessary.
Check steering for absence of play, condition of suspension track rods, front axle joints, steering linkage and joint disc.
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: Examine brake disk surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking
brake linings only when replacing rear brake pads.
Remove and install front and rear disc brake pads, check overall thickness. Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs.
Check front control arm bushings for wear.
Check brake system connections and lines for leaks, damage and incorrect positioning.
Check parking brake actuation. Adjust if necessary.
Check all tire pressures (including spare). Correct if necessary. Check condition of tires (outer surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately).
Inspect entire body according to terms of rust performation limited warranty (must be performed at least every two years).
Engine Compartment
Read out diagnostic system.
Check and adjust valves.
Check engine cooling system/heater hose connections for leaks. Check coolant level and antifreeze protection level. Add coolant if required.
Check level of brake/clutch fluid in reservoir. Add fluid if required.
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if required.
Check air conditioner for operation.
Replace microfilters. (Note: reduce replacement interval in dusty operating conditions).
Reset service interval indicator.
|
|
|
|
|
|
|
roadster/coupe |
|
|
M |
roadster |
, |
|
|
|
0 |
Series |
|
5) |
||
|
coupe |
|
|
|
|
|
5 |
|||
|
|
|
|
|
|
5/3 |
. |
|
(except |
M |
M |
M |
|
Z3 |
. |
5 |
|
|
|||
|
|
|
|
|
2 |
|
|
|
|
|
|
• |
• |
• |
• |
|
|
|
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
• |
|
• |
• |
• |
•
••
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
|
|
|
||||
• |
|
|
|
|
|
|
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
• |
|
• |
|
• |
|
• |
|
|
|
|
• |
|
• |
• |
|
• |
|
• |
|
• |
6
Inspection I (Z3 2.5/3.0 roadster/coupe, M roadster, M coupe, 5 Series)
Body/Electrical
Check battery state-of-charge and charge if required.
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior (including map reading lights), glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights.
Check instrument panel and dashboard illumination.
Check all warning/indicator lights, check control.
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and flasher switch.
Check wipers and washer system(s); wiper blades, washer jet positions.
Check condition and function of safety belts.
Visually examine all SRS airbag units for torn covers, obvious damage or attachment of decals, decorations or accessories.
Check central locking/double lock.
Recharge batteries for remote controls in all master keys.
Check operation of all latches.
Check heater/air conditioner blower, rear window defogger.
Check rear view mirrors.
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission.
M |
M |
Z3 |
|
roadster/coupe5 |
|
(except |
M |
|||
roadster |
, |
|
|
0 |
Series |
|
5) |
|||
|
coupe |
|
|
|
|
|
5 |
|||
|
|
|
|
|
5/3 |
. |
|
|
|
M |
|
|
|
|
. |
|
|
|
|
|
|
|
|
|
|
2 |
|
|
|
|
|
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
• |
|
|
|
• |
|
|
• |
|
• |
|
|
|
|
|
|
|
|||||
|
|
|
|
|
|
|
|
|
|
|
7
Inspection II (Z3 2.5/3.0 roadster/coupe, M roadster/M coupe, 5 Series)
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions). Replace spark plugs.
Undercarriage
Check thickness of parking brake linings.
Replace differential oil.
Brake Fluid Service
Replace brake fluid every 2 years. Time interval begins from the vehicle’s production date.
Cooling System Service
Replace coolant every 4 years (except M5 - every three years). Time interval begins from the vehicle’s production date.
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles.
Spark Plug Service
Replace spark plugs every 100,000 miles.
M-Mobility System Service
Replace sealant cartridge every 3 years.
Automatic Transmission Service
Replace ATF every 100,000 miles.
M |
M |
|
Z3 |
|
roadster/coupe5 |
|
(except |
M |
|
roadster |
, |
|
|
0 |
Series |
|
5) |
||
|
coupe |
|
|
. |
|
5 |
|||
|
|
|
|
. |
5/3 |
|
|
|
|
|
|
|
|
2 |
|
|
|
|
|
|
• |
|
|
• |
|
• |
|
• |
|
••
•
•
• • • •
• • • •
• • • •
••
• •
••
8
Record of Spark Plug |
|
|
|
|
|
|
|
Replacement |
|
|
|
Record of M-Mobility |
Record of coolant |
Record of |
|
(Every 100,000 Mi., except |
Record of Oxygen |
Record of brake/ |
System sealant |
changes |
ATF change |
||
M5, M roadster/M coupe |
Sensor replacement |
clutch fluid changes |
cartridge changes |
(Every 4 years, except |
(Every 100,000 |
||
every Insp. II) |
(Every 100,000 Miles) |
(Every 2 years) |
(Every 3 years) |
M5 - every 3 years) |
miles) |
||
|
|
|
|
|
|
|
|
Date |
Mileage |
Date |
Mileage |
Date |
Date |
Date |
Date |
Speedometer (Odometer Memory) changed:
Mileage
Date
Speedometer (Odometer Memory) changed:
Mileage
Date
9
BMW Engine Oil Service |
BMW Inspection I |
BMW Engine Oil Service |
BMW Inspection II |
Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature
BMW Engine Oil Service BMW Inspection I BMW Engine Oil Service BMW Inspection II
Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature
BMW Engine Oil Service BMW Inspection I BMW Engine Oil Service BMW Inspection II
Date/Stamp/Signature |
Date/Stamp/Signature |
Date/Stamp/Signature |
Date/Stamp/Signature |
10
BMW Engine Oil Service |
BMW Inspection I |
BMW Engine Oil Service |
BMW Inspection II |
Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature
BMW Engine Oil Service BMW Inspection I BMW Engine Oil Service BMW Inspection II
Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature Date/Stamp/Signature
BMW Engine Oil Service BMW Inspection I BMW Engine Oil Service BMW Inspection II
Date/Stamp/Signature |
Date/Stamp/Signature |
Date/Stamp/Signature |
Date/Stamp/Signature |
11
Loading...