BMW i3 Service and Warranty Information

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BMW i3 Service and Warranty Information

Service and

Warranty

Information

2014 BMW i3

Owner/Driver Information:

Name ______________________________________________________________________

Address ______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

______________________________________________________________________

Owner/Driver Telephones:

Business ______________________________________________________________________

Home

______________________________________________________________________

Model

BMW i3

 

 

 

 

 

 

 

 

 

 

Year 2014

VIN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retail/In-Service Date_ _________________________________________________________

Trim Code____________________________________ Color Code_____________________

Production Date_______________________________________________________________

License Plate Number_ _________________________________________________________

BMW Center Telephone Numbers:

Offices ______________________________________________________________________

Services ______________________________________________________________________

Table of Contents

 

 

Page

2014 BMW i3 Models covered in this Booklet . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 1

Introduction (for BMW i3 with Range Extender only) . . . . . . . . . . . . . . . . . . . . . .

. . 1

BMW Ultimate Service™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 1

The BMW Maintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 1

Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . 2

Maintenance Upgrade Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 2

Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 2

Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 2

Service Required Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 3

Info Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 3

Control Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 3

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 4

Special Note — Maintenance Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 4

BMW i3 with Range Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 4

Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 5

Maintenance Service Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 5

Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 5

Maintenance services connected to a specific service* . . . . . . . . . . . . . . . . . . . . . .

. . 5

Maintenance services that display in CBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 5

Engine Oil (BMW i3 with Range Extender only; as of 7/2014 production) . . . . . . . . . . .

. . 5

Vehicle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 6

Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 6

Maintenance services that display in CBS (as of 7/14 production) . . . . . . . . . . . . . . .

. . 6

Front brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 6

Rear brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 6

High-Voltage Lithium-Ion Battery Care and Repairs . . . . . . . . . . . . . . . . . . . . . .

. . 7

Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 7

Restoring corrosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 7

BMW Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 7

BMW Roadside Assistance Smartphone Application . . . . . . . . . . . . . . . . . . . . . . . .

. . 7

Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 7

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 8

Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 8

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 8

Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 8

On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 8

Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 9

Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 9

Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 9

Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 9

Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 10

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 10

 

Page

Customer Assistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 10

Customer Assistance — Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 11

BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 12

California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 13

Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . 15

Overview of BMW Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . 16

New Vehicle Limited Warranty — 2014 BMW i3 Models

 

(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . .

. . . . 17

Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Lithium-Ion High Voltage Battery Limited Warranty . . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Lithium-Ion High Voltage Battery Capacity Coverage . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 17

Safety Belt Warranty - Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 18

Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 18

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 19

Limited Warranty — Rust Perforation 2014 Models . . . . . . . . . . . . . . . . . . . .

. . . . 19

Federal Emissions System Defect Warranty

 

(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . .

. . . . 20

What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 21

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 21

Federal Emissions Performance Warranty

 

(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . .

. . . . 22

BMW i3 with Range Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 23

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . 23

Correcting, Updating or Changing Vehicle-Related or Ownership Information

. . . . . 23

Tire Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . 23

California Emission Control Warranty — PZEV . . . . . . . . . . . . . . . . . . . . . . .

. . . . 24

California Emission Control Warranty Statement PZEV*

 

Your Warranty Rights and Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . 24

Manufacturer’s Warranty Coverage (California, Connecticut, Maine, Maryland,

 

Massachusetts, New Jersey, New York, Rhode Island, or Vermont ONLY): . . . . . .

. . . . . 24

Manufacturer’s Warranty Coverage (Delaware, Oregon, Pennsylvania, and Washington

ONLY): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 25

Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 25

California Emission Control System Limited Warranty PZEV* . . . . . . . . . . . . .

. . . . 25

What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 27

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 27

California Emission Warranty Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 28

2014 BMW i3 Models covered in this Booklet

BMW i3

BMW i3 with Range Extender

Introduction (for BMW i3 with Range Extender only)

The 2014 BMW i3 with Range Extender is certified to California’s stringent Super Ultra Low Emission Vehicle (SULEV) standards and also qualifies as a Type II Zero Emission Vehicle with Range Extender (Type IIx ZEV) under the California Air Resources Board Zero Emission Vehicle program. In addition to very low tailpipe and zero-evaporative emissions, this certification includes a unique Partial Zero Emission Vehicle (PZEV) warranty when the vehicle is registered in California and certain other states, as indicated in the PZEV section beginning on page 24. PZEV models registered in Delaware, Oregon, Pennsylvania and Washington are covered by the California Emission Warranty beginning on

page 25.

The emission certification standard can be verified on the Vehicle Emission Control Information label located on the underside surface of the tailgate. A representative label is shown below; the Type IIx ZEV certification is stated after the word “California.”

2014

LI+, gasoline

SULEV (PZEV) PC

 

LI+, gasoline

WU-TWC, A/F-Sensor,

H02S, SFI

EBMXV00.6I3R

8 642 359

EBMXR0035I3R

BMW Ultimate Service™

BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind. This service includes:

The BMW Maintenance Program: No cost factory-recommended maintenance for

4 years/50,000 miles from the original in-service date, whichever comes first.

BMW Roadside Assistance: No-cost 24/7 on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes trip-interruption benefits as well as trip routing services.

New Vehicle Limited Warranty: Limited coverage for defects in materials and workmanship for 4 years/50,000 miles from the original in-service date, whichever comes first. Repairs will only be made at authorized BMW centers using Original BMW Parts.

The BMW Maintenance Program

The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership. This program has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.

A 2014 BMW i3 vehicle purchased from an authorized BMW center in the United States (including Puerto Rico) is covered by the BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales

demonstrator, Aftersales Mobility Program (AMP) Vehicle or BMW Group company vehicle, whichever is earlier.

Any authorized BMW center in the United States (including Puerto Rico) will perform the scheduled and/or additional maintenance services on your vehicle at no expense to you so long as your vehicle qualifies for coverage under the BMW Maintenance Program.

1

Coverage

The BMW Maintenance Program covers all factory recommended maintenance, as determined by the Condition Based Service (CBS) system. Additional specific items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty - such as brake pads, brake rotors, and wiper blade inserts - are included, provided wear and tear exceeds BMW wear limits. Any applicable adjustments required due to normal operating conditions are also included. See pages 5-6 of this Booklet for additional information.

Exclusions from coverage include the following:

Items reimbursable under your New Vehicle Limited Warranty

Windshield washer additive (except when in conjunction with scheduled maintenance)

Tires, wheel alignment, tire balance and rotation

Parking brake shoes/linings

Reset Tire Pressure Monitor

Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim

Damage, including consequential, which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration or installation of non-genuine BMW accessories

Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined

Maintenance or repair after the vehicle is deemed a total loss

Maintenance or repairs performed by other than an authorized BMW center within the United States (including Puerto Rico)

Vehicles used in competitive events

Maintenance Upgrade Option

Please contact your authorized BMW center for information regarding the purchase of optional Maintenance Program Upgrades. Eligibility and coverage exclusions may apply.

Intervals

Time intervals should be followed using the maintenance intervals as indicated by the BMW Condition Based Service.

Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving conditions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors.

The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service (CBS) system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as high or low engine speeds, and short or long trip driving.

Condition Based Service (CBS)

CBS is a further development of the Service Interval Indicator System.

The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually:

Engine oil (BMW i3 with Range Extender only*)

Brake fluid

Brake service, front*

Brake service, rear*

Vehicle check

Required State Inspection(s)

*As of 7/14 production.

CBS thus determines the current and future maintenance requirements. This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance.

2

BMW recommends that you have maintenance and repair work performed by your authorized BMW center.

Disconnecting the battery during periods of long-term storage will interrupt the

calculation of time-based services. BMW recommends that you have all items requiring time-based maintenance, such as brake fluid and microfilter, brought up to date by your authorized BMW center

Service Required Display

Info Display screen contents

 

 

 

 

 

 

Total

OFF

Trip

 

 

00162 mi

009.6mi

 

 

Service

 

 

 

 

07/2016

 

68mi

 

 

 

 

 

 

The date when your next service is due briefly appears when you switch on the ignition.

For certain maintenance operations, you can view the respective distance remaining or due date individually in the Control Display (see below).

Control Display screen contents

The current Status of Service items determined by the CBS are shown in the Control Display, located in the center of the instrument panel.

You can also view additional information on the service and maintenance requirements.

1.Open the start menu.

2.Press the controller to open the i-menu.

3.Select “Vehicle info” and press the controller.

4.Select “Vehicle status” and press the controller.

5.If necessary, move the highlight marker. Turn the controller until “Service required” is selected and press the controller.

Service required

A list of selected maintenance operations and, if applicable, inspections required by law is displayed.

Service required

OK Brake fluid

OK Vehicle check

OK S Emission inspection

OK S Vehicle inspection

07/2016

You can request more detailed information on every entry.

Select the entry and press the controller.

Service requirement details

Vehicle check

Next vehicle check due after the specified distance or date.

07/2016

To exit from the menu:

Select the arrow and press the controller.

3

Symbols

No service is currently required.

The deadline for service or a state inspection is approaching. Please contact your authorized BMW center for an appointment.

The service deadline has already passed.

Service required

OK Brake fluid

OK Vehicle check

OK S Emission inspection

OK S Vehicle inspection

07/2016

You can request more detailed information on every entry.

Turn the controller to scroll through the list, then confirm the selected entry.

Confirm to exit the list.

The current service status is automatically saved in the vehicle’s key. The Service Advisor at your authorized BMW center has a device called a key reader. When your Service Advisor inserts your key into the key reader, all pertinent vehicle and servicing data will be available, and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service.

Special Note — Maintenance

Intervals

The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service (CBS) system. The maintenance items stated herein reflect the latest information available at the time of the printing of this Booklet, and are subject to change.

The completion of certain subsequent maintenance items or services, as required to properly maintain your vehicle, will be specified at intervals computed by the BMW Condition Based Service system as follows:

The Brake Fluid Service must be performed when required as indicated by the following as applicable:

The specified CBS service counter interval

The time interval (the first occurrence based on the vehicle’s production date)

The stated mileage for a “non-connected” maintenance service

Refer to pages 5 - 6 for additional information.

For your convenience, you may also wish to have your authorized BMW center perform any necessary operations to fulfill any state inspection requirements in your area, concurrent with the maintenance services specified above during other repairs. Should you request more frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.

BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your authorized BMW center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time, to help maximize your satisfaction with your BMW, its longevity, and resale value.

BMW i3 with Range Extender

The small gasoline-powered internalcombustion engine which serves as a generator to the high-voltage (HV) battery does not propel the vehicle directly. This range-extending engine is thereby not subjected to the typical speed ranges and loads as an engine which does propel an automobile. The two spark plugs and the intake air filter are rated for extended life.

4

BMW recommends the use of BMW fully synthetic oil, viscosity range 5W-30 of the long-life rating LL01 (API rating SL). If this is not available, be sure to use another synthetic oil that meets the same viscosity range and long-life rating.

The oil level can be checked with a dipstick, accessed from the cargo compartment floor. If the oil level is at or beneath the lower mark on the dipstick, have your authorized BMW center fill the engine oil. There is no oil filler cap which can be accessed by the driver.

The Range Extender engine’s oil must be changed every 12 months.

Quality Certification I

For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling authorized BMW center.

Maintenance Service Summary

The Condition Based Service (CBS) system will determine the requirement for performing the maintenance services described in this section, ending on page 6 (excluding items noted as “not shown in CBS”). These services may be required either individually or in conjunction with other maintenance services.

Maintenance services are performed as outlined in this section, based on intervals of either time, mileage or after performing a specified number of previous services. These intervals correspond to the latest information available when this Booklet was printed. Maintenance intervals are subject to change with newer vehicles or may also apply retroactively. Your authorized BMW center will be able to advise and perform maintenance services as required by the most recent information that applies to your vehicle.

Standard operations

Maintenance work:

Verify Check Control messages.

Check indicator and warning lights.

Reset CBS display.

Inspect tires, adjust tire pressures and reset Tire Pressure Monitor.

Check parking brake functionality while the vehicle is being driven into the workshop.

Check thickness of all brake pads using special tool.

HV battery:

Check and record the customer’s charge setting in the central display.

Charge the HV battery.

Tires:

Check and adjust inflation pressure if needed: Refer to the door edge label or the “Wheel and Tire” section in the Owner’s Manual.

Check tire size: Refer to the door edge label or the “Wheel and Tire” section in the Owner’s Manual.

Test Drive:

Apply service brakes as needed to clean any surface corrosion off the brake discs.

Maintenance services connected to a specific service*

*This additional connected service will not be shown in the vehicle’s CBS display.

Maintenance work:

Replace ventilation microfilter every 2 years based on the vehicle production date, or in connection with scheduled brake fluid change.

Maintenance services that display in CBS

Engine Oil (BMW i3 with Range Extender only; as of 7/2014 production)

Maintenance work:

Change the engine oil and oil filter. We recommend BMW High Performance 5W-30 Synthetic Oil P/N 07 51 0 017 866.

5

Vehicle check

Maintenance work:

Check operation of horn, headlight flasher and hazard warning flashers.

Check instrument and control lighting and heater/air-conditioning blower.

Check lighting system: Turn signals, back-up, license plate, interior (incl. map, reading lights), glovebox, luggage area lights.

Safety belts: Check condition and function.

Check windshield wiper and washer jet positions.

Mobility Kit: Check expiration date on sealant container. Replace container if expired.

Tires: Check tread depth, wear pattern, outer condition, inflation pressure. If necessary, correct pressure.

Reset Tire Pressure Monitor.

Power steering: Check function.

Visually inspect all SRS airbag units for torn covers, obvious damage or attachment of stickers.

Rear-view mirrors.

Retorque the bolt for the door stop mechanism at each front and rear door pillar.

Windshield washer and intensive cleaning systems: Check protection level, fluid level; top up if necessary.

Check the coolant level and anti-freeze concentration for the drive circuit (underhood).

Check the coolant level and anti-freeze concentration for the vehicle interior heating circuit (underhood; uses a different coolant fluid than for the drive coolant circuit).

Range Extender: Check the coolant level and anti-freeze concentration (underfloor).

Brake system connections and lines: Check for leaks, damage and correct positioning.

Underbody, incl. all visible parts (i.e., transmission, rear axle): Check for damage, leaks and corrosion.

Check the occasional use charging cable for damage (cuts, breakage, deformation), corrosion and wear.

Steering components: Check for clearance, leaks, damage and wear.

Final Inspection: Road test with check of:

Brakes

Steering

Shock absorbers (visual)

Brake fluid

Maintenance work:Replace brake fluid.

Maintenance services that display in CBS (as of 7/14 production)

Front brakes

Maintenance work:

Replace brake pads and the brake wear sensor; clean brake pad contact points in calipers.

Lightly grease the wheel hub contact points to prevent corrosion.

Brake discs: Check surface and thickness; replace as necessary.

Rear brakes

Maintenance work:

Replace brake pads and brake wear sensor; clean brake pad contact points in calipers.

Lightly grease the wheel hub contact points to prevent corrosion.

Brake discs: Check surface and thickness; replace as necessary.

Parking brake: Repair or replace parking brake shoes/linings only if a reduction in the brake’s effectiveness is noted. When fitted, parking brake shoes/linings are excluded from coverage under the BMW Maintenance Program.

6

High-Voltage Lithium-Ion Battery

Care and Repairs

The BMW i3 and BMW i3 with Range Extender are powered by a high-voltage lithium-ion battery enclosed in a self-contained system. Opening or removing the self-contained system creates a genuine risk of severe damage to the highvoltage lithium-ion battery as well as personal injury, including fatal electrocution.

The high-voltage lithium-ion battery requires no maintenance except for keeping the vehicle’s high-voltage lithium-ion battery charged to proper specifications; refer to the Owner’s Manual.

For the entire duration of the high-voltage lithium-ion battery Limited Warranty and the high-voltage lithium-ion battery Capacity Coverage, repairs performed according to limited warranties and capacity coverage are provided without charge. The vehicle should be taken to an authorized BMW center to have these repairs performed by specially trained personnel under the terms of the high-voltage lithium-ion battery Limited Warranty and the high-voltage lithiumion battery Capacity Coverage.

Corrosion Protection

Extensive corrosion protection measures implemented by BMW now make it possible to offer a 12-year unlimited mileage anti-corrosion warranty against rust perforation on your vehicle provided that the vehicle is properly maintained. Information on proper maintenance is available in this Booklet and your vehicle’s Owner’s Manual.

Body parts are designed to provide optimum corrosion protection.

During manufacture, metal exterior body parts receive an additional corrosion protection coat.

Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly.

For additional information on the 12-year unlimited mileage anti-corrosion warranty, see the Warranty Section of this Booklet (page 19).

Restoring corrosion protection

Please take care that anti-corrosion material is replaced when your car is repaired after body or chassis damage.

BMW will not accept any liability for repair of, or damage caused by, any parts and accessories not approved by BMW.

BMW Roadside Assistance

The BMW Roadside Assistance Program reflects BMW’s commitment to your complete satisfaction with the BMW ownership experience.

It’s available for U.S. version BMWs in all

50 states, Canada, and Puerto Rico 24 hours a day, 365 days a year.

It’s a valuable benefit provided to you at no additional cost. (Subject to certain limitations and exclusions noted on page 10.)

The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty.

Services provided by a third-party business partner.

BMW Roadside Assistance

Smartphone Application

The free BMW Roadside Assistance Smartphone App dispatches fast, reliable service to your BMW. For more details and to download the App for your iPhone®, Android™ or Windows Mobile® Smartphone, visit http://roadsidemobile.com/bmw

Owner’s Eligibility

You are covered if your vehicle is:

A new BMW automobile, distributed by BMW NA, and purchased at an authorized BMW center, OR;

A new BMW automobile, purchased under the BMW NA European Delivery Plan, OR;

A new, U.S. version, BMW automobile purchased under the Diplomatic or Military Sales programs, operated in any of the

50 states, Canada and Puerto Rico.

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The vehicle itself is covered when driven by any authorized driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited miles from the original in-service date.

Getting Started

For your convenience, a decal showing Roadside Assistance information has been affixed on the driver’s side of the windshield and in the rear compartment area.

Calling For Assistance

The toll-free BMW Roadside Assistance number (1 800 497-9940) is answered by a BMW Roadside Assistance service representative. In order for you to receive quick and reliable services, it is essential that you provide detailed and accurate information to the service representative.

Be prepared to give:

Your name.

Your complete Vehicle Identification Number (found on your vehicle registration, or on the bottom driver’s side of your windshield).

Model description of your vehicle.

License plate number of your vehicle.

Vehicle location (including nearby crossroads/ intersections, highway mile markers, street numbers, landmarks, etc.)

Location you are calling from (including a telephone number where you can be reached). If you are calling from a public phone, wait there for the return call. Do not leave this location without informing the Roadside Assistance service representative.

A description of your vehicle’s problem. Specific and accurate information will enable the Roadside Assistance service representative to provide the proper help.

Note: If you are using the free BMW Roadside Assistance Smartphone App, the information above is not required.

Emergency Valet Service. Should there be a need beyond BMW Roadside Assistance, Emergency Valet service will provide a personal assistant who will help in every way to get you to your final destination. Emergency Valet service will help you locate a rental car or taxi agency, hotel or even help procure airline reservations. In the event of an emergency, this service will assist you in getting information out to the proper party, whether it is business or personal. If we are unable to contact one of your party, the message relay service will document the information, and will make reasonable efforts to deliver the message to the message recipient.

Personal Trip Routing. Leave the planning to us. Simply give one of our Roadside Assistance service representatives a call, and we will provide you with a detailed, easy to read, computerized trip itinerary and companion map package. Please allow up to two weeks to process your request.

Services

From the information you provide, the BMW Roadside Assistance service representative will determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as flat tires is provided up to a maximum of $100.00 per incident by BMW Roadside Assistance.

The cost for parts, when used on-site, are the responsibility of the owner/driver. The New Vehicle Limited Warranty does not cover any of the above on-site services.

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