Blackberry RAL10IN User Manual

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BlackBerry Wireless Handheld from Nextel

User Guide

User Guide

BlackBerry 7510 Wireless Handheld™ from Nextel. 800 MHz IDEN Networks

Model Number: RAL10IN

Last modified: 7 November 2003

Part number: PDF-06786-003

At the time of publication, this documentation complies with handheld software version 3.7.1.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected,' the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

Nextel, the Nextel logo, Nextel Online, Nextel Direct Connect, Direct Connect, Push To Talk, PTT, and all other Nextel product and/or service names referenced throughout this guide are either a trademark, service mark or registered trademark of Nextel Communications, Inc. All rights reserved.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion UK Limited

Centrum House, 36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

Contents

 

Messages.........................................................................................................................

7

Email and PIN messages .........................................................

8

Opening messages............................................................

8

Sending email and PIN messages ..................................

9

Managing address book attachments..........................

14

Managing file attachments............................................

16

Setting message options ................................................

19

SMS messages .........................................................................

21

Opening SMS messages.................................................

21

Managing messages ...............................................................

22

Saving messages .............................................................

22

Deleting messages ..........................................................

22

Reconciling email messages..........................................

24

Filing email messages ....................................................

25

Searching the messages application.............................

26

Marking messages ..........................................................

29

Address book ...............................................................................................................

31

Adding contacts ......................................................................

32

Managing the address book..................................................

35

Setting address book options................................................

38

Phone .............................................................................................................................

41

Making phone calls ................................................................

42

Answering phone calls ..........................................................

45

Using phone features .............................................................

46

Using speed dial .............................................................

49

Managing call logs..................................................................

51

Setting phone options ............................................................

53

Setting call logging .........................................................

53

Setting call forwarding ..................................................

54

Setting call waiting .........................................................

55

Setting general phone options ......................................

56

Setting smart dialing options........................................

57

Setting voice mail options .............................................

58

Setting TTY ......................................................................

59

Viewing phone and Direct Connect® information............

60

Nextel Direct Connect® ...........................................................................................

61

About Direct Connect® .........................................................

62

Making Direct Connect® calls ..............................................

62

Answering Direct Connect® calls ........................................

65

Setting Direct Connect® options..........................................

66

Browser ..........................................................................................................................

67

About the handheld browsers ..............................................

68

Configuring a browser...........................................................

68

Browsing web pages ..............................................................

69

Using bookmarks....................................................................

73

Managing the browser...........................................................

78

Setting browser options.........................................................

80

Calendar ........................................................................................................................

81

Navigating in the calendar....................................................

82

Managing appointments and meetings...............................

84

Setting calendar options ........................................................

91

Other applications......................................................................................................

93

Tasks .........................................................................................

94

MemoPad.................................................................................

96

Calculator.................................................................................

98

Alarm........................................................................................

99

Games.....................................................................................

100

BrickBreaker ..................................................................

100

Options .......................................................................................................................

103

Handheld options.................................................................

104

About..............................................................................

104

Applications ..................................................................

104

Auto On/Off ..................................................................

105

AutoText ........................................................................

106

Browser ..........................................................................

108

Date/Time ......................................................................

109

Firewall ..........................................................................

110

Localization ...................................................................

111

Message services...........................................................

111

Network .........................................................................

112

Owner.............................................................................

113

Profiles............................................................................

113

Screen/Keyboard...........................................................

117

Security...........................................................................

118

Service book...................................................................

122

SIM card .........................................................................

122

SMS .................................................................................

123

Status ..............................................................................

123

TLS ..................................................................................

123

WTLS ..............................................................................

124

Reference ...................................................................................................................

127

Icons........................................................................................

128

Troubleshooting....................................................................

132

Maintenance ..........................................................................

134

Index............................................................................................................................

135

1

Messages

This section provides information on the following topics:

Email and PIN messages

SMS messages

Managing messages

1: Messages

Email and PIN messages

Email messages that are sent from or received by your handheld are routed through your email account.

You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry® handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an email account.

Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN.

Sent and received email and PIN messages appear in the messages application, you can also see the following items in the messages application:

saved draft messages

filed messages

call logs

saved web pages

SMS messages

Refer to “Icons” on page 128 for a list of icons that identify each type of item in the messages application.

Opening messages

You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.

Long messages are sent to your handheld in sections. As you read the first section, the next section appears automatically.

Open a message

1. Open the messages application. The Messages screen appears.

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User Guide

Email and PIN messages

2.Click a message. A menu appears.

3.Click Open. The message appears.

Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.

To request the next section of the message, click More.

To request the rest of the message, click More All.

Refer to "Set message options" on page 19 for more information.

Sending email and PIN messages

Prerequisite: To send messages, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

NXTL or NxTL must appear with the wireless coverage indicator on the Home screen.

Send a message or save a draft message

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Select one of the following options:

To send an email message, click Compose Email. The Select Address screen appears.

To send a PIN message, click Compose PIN. The Select Address screen appears.

4.Click [Use Once] at the top of the screen. A menu appears.

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9

1: Messages

Select Address screen menu — Email item

5.Select one of the following options:

To send an email message, click Email. The One Time Email screen appears.

To send a PIN message, click PIN. The One Time PIN screen appears.

6.Type an email address or PIN number.

7.Click the trackwheel. A menu appears.

8.Click Continue.

Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.

9.In the Subject field, type a subject.

10.Press the Enter key.

11.Type a message.

Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.

12. Click the trackwheel. A menu appears.

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User Guide

Email and PIN messages

13.Select one of the following options:

To save a draft of the message without sending it, click Save Draft.

To send the message, click Send.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Send a message to a contact in your address book

1. Open the address book application. The Find screen appears.

Tip: To search for a contact, type the first letters of the contact name.

2.Click a contact. A menu appears.

3.Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>.

4.In the Subject field, type a subject.

5.Press the Enter key.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Send an email message using a link

Links appear as underlined text.

1.Click an email address link. A menu appears.

2.Click Email.

3.In the Subject field, type a subject.

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11

1: Messages

4.Press the Enter key.

5.Type a message.

6.Click the trackwheel. A menu appears.

7.Click Send. The message is sent.

Reply to a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Open.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

To reply to only the sender, click Reply.

To reply to the sender and all recipients of the original message, click Reply To All.

Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Forward a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Forward. The Select Address screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

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User Guide

Email and PIN messages

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Resend a message

1.Open the messages application. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Resend. The message is sent.

Edit and resend a message

1.Open the messages application. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Edit. The message appears.

6.Edit the message.

Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

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13

1: Messages

Managing address book attachments

An address book attachment contains contact information that recipients of the message can view and add to their address book.

Send an address book attachment

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Select one of the following options:

To send an email message, click Compose Email. The Select Address screen appears.

To send a PIN message, click Compose PIN. The Select Address screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

To send an email message, click Email <contact name>.

To send a PIN message, click PIN <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Attach Address. The Attach screen appears.

9.Click a contact. A menu appears.

10.Click Continue. The contact information is attached to the message.

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User Guide

Email and PIN messages

Composing a message — Address book attachment

11.Click the trackwheel. A menu appears.

12.Click Send. The message and attachment are sent.

Open an address book attachment

1.In a message with an address book attachment, place your cursor in the name of the address book attachment.

Open email message with address book attachment

2. Click the trackwheel. A menu appears.

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15

1: Messages

3.Click View Attachment. The contact information appears.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

To add the contact information to your address book, click

Add To Address Book.

To update the contact information that is in your address book, click Update Address.

To return to the open message, click Close.

Managing file attachments

If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.

Prerequisite: To open file attachments with a .doc, .ppt, .pdf, .wpd, .txt, or

.xls file extension, the following requirements must be met:

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino.

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User Guide

Blackberry RAL10IN User Manual

Email and PIN messages

Spreadsheet format

Document format

Open the table of contents of a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachments screen appears.

3.Click Table of Contents. A menu appears.

4.Click Retrieve. The table of contents appears.

Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.

Open a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachment screen appears.

Note: If you retrieve a .pdf file that is password-protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

3. Click Full Content. A menu appears.

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17

1: Messages

4. Click Retrieve. The content appears.

Tip: In document format, links appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.

Navigate in spreadsheet format

1.In spreadsheet format, click the trackwheel. A menu appears.

2.Select one of the following options:

To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.

To view the previous worksheet, click Prev Sheet.

To view the next worksheet, click Next Sheet.

To move to a specific cell, click Go to Cell. A dialog box appears. Type the cell co-ordinates (for example, C16). Click the trackwheel.

To view the contents of a cell, click View Cell.

Set file attachment options

1.In a file attachment, click the trackwheel. A menu appears.

2.Click Options. The Options screen appears.

3.In the following fields, press the Space key until the preferred option appears:

Field

Description

Default

Sheet Outline Cells

Set whether the grid appears in spreadsheet

Yes

 

format.

 

 

 

 

Sheet Horizontal

Set whether the information in cells wraps

No

Scroll

around when you scroll horizontally.

 

 

 

 

Sheet Vertical

Set whether the information in cells wraps

No

Scroll

around when you scroll vertically.

 

 

 

 

Sheet Column

Set the column width for the spreadsheet.

Medium

Width

 

 

 

 

 

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User Guide

Email and PIN messages

Field

Description

Default

Sheet Display

Set whether spreadsheet columns are

Yes

Labels

labeled with letters and rows are labeled

 

 

with numbers.

 

 

 

 

Case Sensitive

Set whether the Find feature is case-sensitive

No

Search

when it searches attachments.

 

 

 

 

Font Family

Set the font for attachments.

System

 

 

 

Font Size

Set the font size for attachments.

9

 

 

 

Cache Size

Set how much handheld memory can be

500KB

 

used by attachments that you have viewed

 

 

on your handheld.

 

 

 

 

4.Click the trackwheel. A menu appears.

5.Click Save. The options are saved.

Setting message options

Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact Nextel Customer Care for more information on whether this option is available.

Set message options

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

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1: Messages

4.In the following fields, press the Space key until the preferred option appears:

Field

Description

Default

Display

Set whether the Messages screen displays the time

Yes

Time

that a message is sent or received.

 

Display

Set whether the Messages screen displays the

Yes

Name

name of the sender or recipient.

 

 

 

 

Confirm

Set whether you are prompted before messages

Yes

Delete

are deleted.

 

 

 

 

Hide Filed

Set whether the Messages screen displays filed

Yes

Messages

email messages.

 

Consider

Set whether PIN messages are considered as high-

Yes

PIN Level 1

importance messages.

 

 

 

 

Auto More

Set whether the next section of a long message or

Yes

 

attachment is delivered to your handheld

 

 

automatically.

 

 

 

 

Delete On

Set whether email messages are deleted from your

Handheld

 

handheld only or from both your handheld and

 

 

computer during an email reconciliation.

 

 

 

 

Wireless

Set whether messages are reconciled over the

On

Reconcile

wireless network between your handheld and your

 

 

computer.

 

 

 

 

Conflicts

Set whether your handheld or your computer takes

Mailbox

 

precedence if a message is moved or deleted from

wins

 

both locations.

 

 

 

 

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

Set the importance level of a message

1.In a message, click the trackwheel. A menu appears.

2.Click Options. The Current Message Options screen appears.

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User Guide

 

 

 

 

SMS messages

3.

In the following field, press the Space key until the preferred

 

option appears:

 

 

 

 

 

 

 

 

 

 

Field

 

Description

 

Default

Importance

Set the priority level of the message.

 

Normal

 

 

 

 

 

4.

Click the trackwheel. A menu appears.

 

 

5.

Click Save. The option is saved.

 

 

SMS messages

If you have an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that Nextel has enabled for SMS.

Tip: To locate the SMS-compatible number for your handheld, open the options application. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number.

Opening SMS messages

Open an SMS message

1.Open the messages application. The Messages screen appears.

2.Click an SMS message. A menu appears.

3.Click Open. The message appears.

Setting SMS message options

1.Open the options application. The Options screen appears.

2.Click SMS. The SMS screen appears.

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21

1: Messages

3.

In the following fields, press the Space key until the preferred

 

option appears:

 

 

 

 

 

 

Field

Description

Default

Leavemessages

Set whether SMS messages are saved on your SIM

No

on SIM Card

card. You can save up to 16 messages on your SIM

 

 

 

card.

 

 

 

 

 

4.

Click the trackwheel. A menu appears.

 

5.

Click Save. The options are saved.

 

Note: Depending on your Nextel service plan, some SMS message options might not be available on your handheld. Contact Nextel Customer Care for information on available options.

Managing messages

Saving messages

You can save important messages in the saved messages application. If your handheld must delete messages to free memory, it does not delete saved messages.

Save a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Save. The message is saved.

Deleting messages

You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones.

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User Guide

Managing messages

Delete a message

Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 19 for more information.

1.Select one of the following options:

To delete a message from the messages application, open the messages application. The Messages screen appears.

To delete a saved message, open the saved messages application. The Saved Messages screen appears.

2.Click a message. A menu appears.

3.Click Delete. A dialog box appears.

4.Click Delete. The message is deleted.

Delete messages prior to a specific date

1.Select one of the following options:

To delete messages from the messages application, open the messages application. The Messages screen appears.

To delete saved messages, open the saved messages application. The Saved Messages screen appears.

2.Click a date. A menu appears.

3.Click Delete Prior. A dialog box appears.

4.Click Delete. The messages are deleted.

Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.

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1: Messages

Empty the deleted messages folder on your computer from your handheld

Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 19 for more information.

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

4.Click the trackwheel. A menu appears.

5.Click Purge Deleted Items. A dialog box appears.

6.Click Yes. The Deleted Items folder on your computer is emptied.

Reconciling email messages

When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.

Note: If you use Lotus Notes, the opened and unopened status of messages is not reconciled between your computer and your handheld.

If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information.

Note: If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually by connecting your handheld to the computer and using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software Intellisync Help for more information.

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User Guide

Managing messages

If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 19 for more information on enabling wireless email reconciliation.

Tip: If wireless email reconciliation is enabled on your handheld, and there are messages that have not been reconciled between your desktop and handheld, you can reconcile email messages manually. Open the messages application. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now.

Filing email messages

Prerequisite: To file email messages, the following requirements must be met:

Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

You have created folders in your desktop email program.

You reconciled your email messages so that the folders from your desktop email program appear on your handheld.

File an email message

1.Open the messages application. The Messages screen appears.

2.Click an email message. A menu appears.

3.Click File. The Select Folder screen appears.

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1: Messages

Select Folder screen

4. Click a folder. A menu appears.

Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse.

5. Click File. The message is filed.

Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No.

To remove a filed message from a folder, file the message in the Inbox folder.

Searching the messages application

You search the messages application to find email, SMS, and voice mail messages as well as call logs.

Search for a message or call log

1.Open the search messages application. The Search screen appears.

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User Guide

Managing messages

Search screen — Specifying search criteria

2. In one or more of the following fields, type message information:

Field

Description

Name

Type a name, email address, PIN, or phone number.

 

 

Subject

Type text that the handheld should search for in the subject of

 

messages.

 

 

Message

Type text that the handheld should search for in the body of

 

messages or phone call notes.

 

 

3.In one or more of the following fields, press the Space key until the preferred option appears:

Field

Description

Default

In

Set the address field in which you want to search.

Any Address

 

 

Field

 

 

 

Folder

Set the folder in which you want to search.

All Folders

 

! To select a folder, press the Space key. The Select

 

 

Folder screen appears. Click a folder. A menu

 

 

appears. Click Select Folder.

 

 

 

 

Show

Set whether you want to search for sent, received, or

Sent and

 

saved messages and call logs.

Received

Type

Set the type of message for which you want to

All

 

search.

 

 

 

 

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27

1: Messages

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

To perform a search without saving the search criteria, click

Search.

To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save.

View, edit, or delete a saved search

1.Open the search messages application. The Search screen appears.

2.Click the trackwheel. A menu appears.

3.Click Recall. Your saved searches appear.

4.Click a search. A menu appears.

5.Select one of the following options:

To view the search criteria, click Select Search.

To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save.

To delete the search, click Delete Search. A dialog box appears. Click Delete.

Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed.

Search for a message by sender, recipient, or subject

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

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User Guide

Managing messages

To search for all messages that relate to the sender of the selected message, click Search Sender.

To search for all messages that relate to the recipient of the selected message, click Search Recipient.

To search for messages with the same subject as the selected message, click Search Subject.

Messages screen menu — Search Sender item

Marking messages

Mark a message as unopened or opened

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

To mark the message as opened, click Mark Opened.

To mark the message as unopened, click Mark Unopened.

Mark messages prior to a specific date as opened

1. Open the messages application. The Messages screen appears.

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29

1: Messages

2.Click a date. A menu appears.

3.Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

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User Guide

2

Address book

This section provides information on the following topics:

Adding contacts

Managing the address book

Setting address book options

2: Address book

Adding contacts

Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the Desktop Software: Backup and Restore Help for more information.

Create a contact

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Address. The New Address screen appears.

New Address screen

4. In one or more of the following fields, type contact information:

Field

Description

Salutation

Type a salutation (for example, Mr., Ms., Dr.).

 

 

First

Type a first name.

 

 

Last

Type a last name.

 

 

Email

Type an email address. Press the Space key to insert the at sign

 

(@); press it again to insert a period.

 

! To add more than one email address for the contact, click the

 

trackwheel. A menu appears. Click Add Email Address.

 

 

Company

Type a company name.

 

 

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Adding contacts

Field

Description

Title

Type a job title.

 

 

Work, Home,

Type the appropriate phone number.

Mobile,

! To insert an extension, type x or ext. Type the extension

Pager

number.

 

 

You can use a wait or pause to separate additional numbers (for

 

example, a password or extension) from the main number. When

 

the phone number is dialed, your handheld either pauses before

 

dialing the additional numbers (pause) or prompts you to type

 

them (wait).

 

! To insert a pause or wait, click the trackwheel. A menu

 

appears. Click Add Wait or Add Pause. Type the additional

 

numbers.

 

 

DC#

Type a Direct Connect® number (DC#) or talk group number.

 

• Type a DC# number in the format Area ID*Network

 

ID*MemberID. You must include the * character for the

 

number to dial correctly.

 

• Type a Direct Connect® Talkgroup identification number in the

 

format #TalkgroupID. You must include the # character for

 

the number to dial correctly.

 

 

Fax

Type a fax number.

 

 

PIN

Type a BlackBerry handheld personal identification number.

 

 

Address 1

Type a street address.

 

 

Address 2

Type any additional address information.

 

 

City

Type a city.

 

 

State/Prov

Type a state or province.

 

 

ZIP/Postal

Type a ZIP code or postal code.

Code

 

 

 

Country

Type a country.

 

 

User 1, User

Type additional information (for example, a birthday or

2, User 3,

anniversary).

User 4

! To change the name of a user-defined field for all contacts,

 

 

click the trackwheel. A menu appears. Click Change Field

 

Name.

 

 

Notes

Type any notes.

 

 

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2: Address book

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

Create a group

After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time.

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Group. The New Group screen appears.

4.Type a group name.

5.Click the trackwheel. A menu appears.

6.Click Add Member. The Select Address screen appears.

7.Click a contact. A menu appears.

8.Click Continue. The New Group screen appears with the contact added as a new member.

9.To add more contacts to your group, repeat steps 5 through 8.

10.Click the trackwheel. A menu appears.

11.Click Save Group. The group is saved.

Add contact information from the Messages screen

You can add a sender’s email address or PIN from a message and the phone number of a caller or contact from a phone call log.

1.Open the messages application. The Messages screen appears.

2.Click a message or phone call log. A menu appears.

3.Click Open. The message or phone call log appears.

4.Click the trackwheel. A menu appears.

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Managing the address book

5.Click Add To Address Book. The New Address screen appears.

6.Type contact information.

7.Click the trackwheel. A menu appears.

8.Click Save. The contact is saved.

Add contact information from the Phone screen

1.Click the Phone icon. The Phone screen appears.

2.Click a phone number. A menu appears.

3.Click Add To Address Book. The New Address screen appears.

4.Type contact information.

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

Add contact information from a link

Links appear as underlined text.

1.Click an email address or phone number link. A menu appears.

2.Click Add To Address Book. The New Address screen appears.

3.Type contact information.

4.Click the trackwheel. A menu appears.

5.Click Save. The contact is saved.

Managing the address book

Open a contact or group

1.Open the address book application. The Find screen appears.

2.Select one of the following options:

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2:Address book

Click a contact. A menu appears. Click View. The contact information appears.

Click a group. A menu appears. Click View Group. The group member list appears.

Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member.

Edit a contact

1.Open the address book application. The Find screen appears.

2.Click a contact. A menu appears.

3.Click Edit. The Edit Address screen appears.

4.Edit the contact information.

5.Click the trackwheel. A menu appears.

6.Click Save. The edited contact is saved.

Edit a group

1.Open the address book application. The Find screen appears.

2.Click a group. A menu appears.

3.Click Edit Group. The Edit Group screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.

To replace the contact with another contact, click Change Member. The Select Address screen appears.

To add a contact, click Add Member. The Select Address screen appears.

6.Click a contact. A menu appears.

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User Guide

Managing the address book

7.Click Continue. The Edit Group screen appears.

8.Click the trackwheel. A menu appears.

9.Click Save Group. The edited group is saved.

Delete a contact or group

If you delete a group, the individual contacts still appear in your address book.

1.Open the address book application. The Find screen appears.

2.Select one of the following options:

Click a contact. A menu appears. Click Delete.

Click a group. A menu appears. Click Delete Group.

A dialog box appears.

3. Click Delete. The contact or group is deleted.

Search for a contact in a remote address book

You can search for contact information in your company’s Global Address List or Notes Address Book.

Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

1.Open the address book application. The Find screen appears.

2.Type a contact name.

3.Click the trackwheel. A menu appears.

4.Click Lookup. The Find screen displays the search status and indicates when the search is complete.

5.Click the trackwheel. A menu appears.

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2: Address book

6.Click View Lookup. The results of your search appear.

7.Click a contact. A menu appears.

8.Click one of the following menu items:

Menu item

Description

Lookup

Specify or edit search criteria.

 

 

Resolve

Add the selected contact to your address book temporarily.

 

 

Add

Add the selected contact to your address book.

 

 

Add All

Add all the contacts to your address book.

 

 

Delete

Delete the selected contact from the search results.

 

 

Delete

Delete the search results.

Lookup

 

 

 

View

Display the selected contact information.

 

 

Get More

Request more search results from the BlackBerry Enterprise

Results

Server (the server sends a maximum of 20 results at one time).

 

 

Setting address book options

Set address book options

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Address Book Options screen appears.

4.In the following fields, press the Space key until the preferred option appears:

Field

Option

Default

Sort By

Set how your contacts are sorted.

First

 

 

Name

 

 

 

Confirm

Set whether you are prompted before contacts are

Yes

Delete

deleted.

 

 

 

 

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User Guide

Setting address book options

Field

Option

Default

Allow

Set whether the same name can appear more than

Yes

Duplicate

once in your address book.

 

Names

 

 

 

 

 

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

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2: Address book

40

User Guide

3

Phone

Depending on your Nextel service plan, the phone or some of its features might not be available on your handheld. Contact Nextel Customer Care for more information on available services.

This section provides information on the following topics:

Making phone calls

Answering phone calls

Using phone features

Managing call logs

Setting phone options

Viewing phone and Direct Connect® information

3: Phone

Making phone calls

Prerequisite: To make a phone call, the following requirements must be met:

The wireless coverage indicator must show a level of wireless coverage.

NXTL, NxTL, NXTl, NXtl, or Nxtl must appear with the wireless coverage indicator on the Home screen.

Make a call

Note: If you are using a headset, insert the headset connector into the headset jack on the side of the handheld.

1. Click the Phone icon. The Phone screen appears.

Phone screen

2.With your cursor in the empty field at the top of the screen, type a phone number.

3.Press Enter. The phone number is dialed.

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User Guide

Making phone calls

Active Call screen

4. To end the call, press and hold the Escape button.

Tip: On the Phone screen, press the Space key and press the Enter key to dial the last number that you typed.

Call a contact using speed dial

You can use the speed dial feature to place phone calls by pressing a single key. Refer to "Using speed dial" on page 49 for more information on configuring this feature.

1.Open the phone. The Phone screen appears.

2.Press and hold a key that is assigned to the contact or phone number that you want to call. The phone number is dialed.

3.To end the call, press and hold the Escape button.

Call a contact that appears on your Phone screen

The Phone screen lists the contact names or phone numbers for the last 30 calls that you made.

1.Click the Phone icon. The Phone screen appears.

2.Click a contact or a phone number. A menu appears.

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3: Phone

3.Click Call <contact name or phone number>. The phone number is dialed.

4.To end the call, press and hold the Escape button.

Tip: To remove a contact or a phone number from the Phone screen, click the contact or the phone number. A menu appears. Click Delete.

Call a contact in your address book

1.Open the address book. The Find screen appears.

2.Type the first letters of a contact. Contacts that start with these letters appear.

3.Click a contact. A menu appears.

4.Click Call <contact name>. If you have more than one phone number saved for the contact, a dialog box appears. Click the number that you want to call. The phone number is dialed.

5.To end the call, press and hold the Escape button.

Call a contact using a link

Links appear as underlined text.

1.Click a phone number link. A menu appears.

2.Click Call. The phone number is dialed.

3.To end the call, press and hold the Escape button.

Call an emergency phone number

You can call an emergency phone number even when your handheld is locked or the SIM card is not inserted. If you call an emergency phone number when the radio is off, the radio turns on automatically.

Warning: If your handheld is locked, you can only make calls to emergency numbers (for example, 911 or 112).

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